Profile Summary: Product Owner
The Product Owner acts as the voice of the customer and business within the development team, ensuring that user stories are clear, actionable, and aligned with strategic objectives. While a Product Manager may own the broader product strategy and market positioning, the Product Owner focuses on translating that vision into detailed work for the delivery teams, making day-to-day decisions to support iterative development and rapid delivery.
Position Summary:
As a Digital Product Owner, you will own the end-to-end lifecycle of key product features within our retail securities trading platform.
- Reporting to the Product Management Leadership, you will collaborate with cross-functional teams—including engineering, UX/UI, legal, other lines of business, compliance, and business stakeholders—to define, prioritize, and deliver high-impact capabilities.
- This role demands a deep understanding of financial services, regulatory requirements (e.g., SEC, FINRA)
- Prior experience with modern digital architectures, including customer facing software systems, Analytics and data flow based KPI measurements with Google Analytics etc. and feature experimentation with tools like LaunchDarkly.
- You will champion user needs while ensuring alignment with business goals, such as user acquisition, retention, and monetization in a competitive fintech landscape. Conduct periodic user surveys and use industry standard tools like Qualtrics, for gathering feedback & iteratively improve upon OKR/KPI
Responsibilities
- Translate business needs and product strategy into clear, actionable user stories and acceptance criteria for the development team.
- Own, prioritize and maintain the product backlog ensuring it reflects customer needs, business priorities, technical constraints, and team capacity.
- Collaborate closely with stakeholders – including business teams, UX and engineering – to gather requirements, validate solutions and align on priorities.
- Participate in agile ceremonies such as sprint planning, backlog refinement, and daily stand-ups to guide development and ensure delivery of high-value features.
- Make trade-off decisions based on scope, time, and resources, balancing immediate use needs with long-term product goals.
- Ensure development work aligns with the product vision and delivers measurable outcomes that support business objectives.
- Monitor progress against sprint goals and facilitate the resolution of impediments or dependencies that block the team success.
- Validate complete features against acceptance criteria and support user acceptance testing.
- Use analytics, user feedback, and team insights to refine backlog items and drive continuous improvement.
- Maintain awareness of industry trends, customer behavior, and internal performance metrics to inform future enhancements.
- Ensure compliance with relevant regulatory, data privacy, and security requirements throughout the development lifecycle.
- Ownership of performance and event monitoring activities, utilizing reporting and debugging tools to identify and address performance bottlenecks and optimize system efficiency.
- Ensure that the environment is compliant with all applicable regulations, updates, and security policies.
Requirements
- Proven experience as a Product Owner or in a similar role within an Agile development environment.
- Strong understanding of Agile/Scrum principles, with direct experience writing user stories, managing product backlogs, and collaborating with cross-functional delivery teams.
- Excellent communication and interpersonal skills, with the ability to clearly articulate product requirements and priorities to both technical and non-technical stakeholders.
- Ability to balance competing priorities, make data-informed decisions, and manage trade-offs between scope, time and resources.
- Experience working with tools such as Jira, Confluence,
- Strong analytical skills and a data-driven mindset, with the ability to interpret metrics and user feedback to drive product improvements.
- Familiarity with software development processes and technology concepts; ability to work effectively with engineers and understand technical constraints.
- A customer-first mindset and a passion for delivering value through iterative product improvements.
Specific domains of evaluation:
- Digital D2C consumer products
- FinTech - Retail wealth & retirement fund platforms.
Specific domains within Retail trading:
(e.g., Account Management, Trading Flows, Compliance & Risk). - Product operations & support models
- Experienced in Agile delivery (Relevant certification preferred)
Key expectations:
Product Vision and Strategy:
Develop and articulate a clear product roadmap for assigned features or domains (e.g., account onboarding, trade execution, portfolio analytics), aligning with overall business objectives. Conduct market research, competitive analysis, and user feedback sessions to identify opportunities and validate hypotheses. Backlog Management and Prioritization:
Own the product backlog, writing detailed user stories, acceptance criteria, and epics in Azure DevOps. Prioritize features based on business value, user impact, technical feasibility, and regulatory compliance, using data-driven methods like RICE scoring or MoSCoW. Cross-Functional Collaboration:
Work closely with Azure cloud architects, frontend (React/Angular/Ionic) and backend engineers, DevSecOps, and QA teams to ensure seamless integration of microfrontends and microservices. Facilitate agile ceremonies (e.g., sprint planning, retrospectives) in a dual-track agile methodology, bridging discovery and delivery tracks. User-Centric Design and Validation:
Partner with UX/UI teams to create user personas, journey maps, and prototypes. Oversee usability testing, A/B experiments (via tools like GrowthBook or LaunchDarkly), and accessibility compliance (WCAG 2.2 AA) to deliver intuitive experiences across web and mobile platforms. Technical Alignment and Innovation:
Provide product/input input on architectural & design decisions, such as federated frontend patterns, data-model or service selections (e.g., SQL database for data persistence, Key Vault for secrets), and integrations with third-party services like Apex Clearing for securities processing or Salesforce for CRM. Advocate for progressive delivery practices, including feature flags for controlled rollouts and canary releases. Stakeholder Management:
Engage with internal stakeholders (e.g., legal, compliance, sales) and external partners to gather requirements and ensure regulatory adherence (e.g., KYC/AML, data privacy under GDPR/CCPA). Present progress updates, demos, and metrics to senior leadership. Metrics and Performance Tracking:
Define and monitor key product KPIs (e.g., user engagement, conversion rates, error rates) using tools like Google Analytics, Dynatrace, or Amplitude. Analyze post-launch data to iterate on features and drive continuous improvement. Risk Mitigation and Compliance
: Identify and mitigate risks related to financial regulations, data security, and system scalability (e.g., handling 100,000+ concurrent users). Ensure all features incorporate security best practices, such as encryption and audit logging, in line with SOC 2 and ISO 27001 standards. Launch and Post-Launch Support:
Lead UAT, phased rollouts (e.g., dark launches, canaries), and go-live activities. Support post-launch monitoring and rapid iteration based on user feedback and performance data.
Expected Qualifications:
- 5+ years of experience as a Product Owner or Manager in fintech, financial services, or e-commerce, with a proven track record of launching digital products in regulated environments.
- Strong understanding of financial markets, trading platforms, and legal/compliance (e.g., SEC regulations, KYC/AML processes).
- Experience with agile methodologies, backlog tools (e.g., Azure DevOps, Jira), and data-driven decision-making.
- Experience working in a Digital or Digital adjacent product or business role
- Excellent communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.
- Analytical mindset, with proficiency in tools like Google Analytics, Adobe Analytics, Amplitude, or SQL for querying data warehouses.
- Passion for user experience in fintech, with experience in A/B testing and personalization.
