Global Content Writer/Strategist – Pune, India The Global Content Writer/Strategist is the mission-critical engine of the Language to Customers workstream. This role converts complex product and regulatory inputs into plain-language UI copy, global campaigns, and high-converting landing pages. By partnering with UX, Product, Legal, Compliance, and Marketing, the strategist powers data-driven A/B tests and fuels integrated initiatives, from CRM journeys to performance ads, whose absence would instantly curtail customer support, jeopardizing trust, compliance, and revenue. If interested, Join Western Union as a Global Content Writer/Strategist . Western Union powers your pursuit. The Global Content Writer/Strategist serves as the execution engine for the Language to Customers workstream. The role converts product specifications, regulatory guidance, and marketing briefs into clear, persuasive language across UI surfaces, CRM journeys, landing pages, and paid ads, enabling customers worldwide to act with confidence while protecting brand and compliance standards. Role Responsibilities Product & UI Copy: Drafts microcopy, tooltips, error messages, and onboarding text that simplify money-movement tasks and reduce support contacts. Marketing Support: Produces headlines, body copy, banner copies, and calls-to-action for global campaigns, email sequences, performance ads, and social posts; optimizes assets for engagement and conversion. Multilingual Readiness: Prepares source English copy for translation, supplies contextual notes to vendors, and reviews returned strings to preserve intent, tone, and regulatory accuracy. Quality & Consistency: Applies style guidelines, plain-language principles, accessibility rules, and legal feedback to deliverables; revises swiftly after compliance reviews. Data-driven Iteration: Builds simple A/B test plans with UX or Growth teams, records outcomes, and refines copy based on performance data. Workflow Discipline: Logs tasks in Jira, meets daily throughput targets, and escalates blockers early to safeguard deadline adherence while ensuring the expected quality. Continuous Improvement: Suggests incremental process enhancements - templates, checklists, or tooling tweaks, that raise team efficiency or quality. Role Requirements Experience: 2 – 5 years producing digital copy for web, apps, or financial products with demonstrable impact on adoption or revenue. Technical Toolkit: Familiarity with enterprise CMS, design tools (e.g., Figma), and basic understanding of UserTesting. Expertise: Solid grounding in user-centered writing, SEO fundamentals, accessibility, and conversion-focused copy. Collaboration: Proven ability to work with design, product, marketing, and compliance teams in fast-paced, regulated environments. Education: Bachelor’s degree in English, Communications, Journalism, Marketing, or equivalent professional experience. Preferred Skills Experience writing for financial services or comparable regulated industries. Ability to interpret analytics dashboards (GA4, Looker, etc.) and translate insights into copy refinements. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-HR1 #LI-Hybrid Estimated Job Posting End Date: 06-23-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Scientist, Decision Sciences- Pune India Are you ready to join a growing Decision Sciences team in a global company that customers depend on to prevent fraudulent transactions? Do you want to work in a role that has a direct impact on our customer experience? Join Western Union as Scientist, Decision Sciences. Western Union powers your pursuit. The Decision Scientist will be part of the Decision Sciences team responsible for managing fraud losses while optimizing revenue opportunities on online Western Union transactions. In this role you will use your analytical skills to develop and maintain a suite of risk models and rules to ensure our customers, as well as Western Union, are protected against fraud. Role Responsibilities Develop real time and batch risk models to screen online transactions and stop fraudulent ones Document and communicate model results and insights internally Support Senior/Staff Risk Scientists with ad-hoc analysis in response to internal and external requests Continuously track and evaluate the effectiveness of risk models and rules Analyze online transaction activity to identify loss reduction opportunities and devise actionable plans to exploit such opportunities Profile customer behavior to identify opportunities to enhance model/rule performance Role Requirements Preferably Master's degree or Graduate degree in quantitative related field (Statistics, Math, Operations Research, MS, M-tech, B-tech etc) required with proven track record in using advanced quantitative and statistical technique. Minimum bachelor’s degree in quantitative field required. 3+ years of relevant experience. Data analytics related Master thesis or certified coursework projects will add additional value. Strong problem solving and analytical skills Strong communication skills to convey fraud insight Ability to analyze problems and produce justification to enhance fraud decisions. SQL and at-least one of the Python/R programming experience and aptitude to learn on the job. Working knowledge of developing predictive models like logistic regression, decision tree etc and machine learning techniques Intermediate knowledge of Microsoft Excel/Power BI/PPT Exposure to cloud systems like AWS Sagemaker/ Dataiku is preferred We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Financial Analyst– Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Financial Analyst. Western Union powers your pursuit. As a Financial Analyst, you will be responsible to support finance and business teams by providing basic financial reporting and analysis such as performance trends, comparisons to budget, expense and headcount analysis and forecasting. You would be performing below responsibilities – Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Role Requirements Master’s in business administration, Accounting, Finance, Math or relevant 2 years of experience in financial planning and analysis. Knowledge of FP&A, Finance, Accounting. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented professional. Effective communicator, orally and in writing. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Senior Manager, Finance– Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Manager, Finance. Western Union powers your pursuit. As Senior Manager, you will be responsible for the execution of operating plan and forecast modeling, detailed business analysis and reporting in support of business operations and key initiatives. You will work closely with a team onsite (Denver) providing timing overlap. You would be performing below responsibilities – Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Prepare and present financial reports to senior leadership and other stakeholders. Develop and maintain dashboards and reporting systems. Support ad hoc financial analysis projects. Lead and mentor a team of FP&A professionals. Drive process improvements and automation within the FP&A function. Partner with other departments to ensure financial alignment with business objectives. Develop and maintain financial models to support strategic initiatives and investment decisions. Provide financial insights to support business planning and strategic decision-making. Stay abreast of industry trends and emerging technologies in finance and analytics. Role Requirements Master’s in business administration, Accounting, Finance, Math or relevant 6 to 8 years of experience in financial planning and analysis and proven team management skills. Expert knowledge of FP&A, Finance, Accounting. Proven track record of complex problem solving and decision-making ability. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented. Effective communicator, orally and in writing We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Manager, Finance– Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Manager, Finance. Western Union powers your pursuit. As Manager, you will be responsible for the execution of operating plan and forecast modeling, detailed business analysis and reporting in support of business operations and key initiatives. You would be performing below responsibilities – Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Participate in meetings with various departmental leaders. Understand and develop tools on how FP&A can provide more analytics to the various departments. Work closely with the FP&A team in HQ. Lead and mentor a team of FP&A professionals. Drive process improvements and automation within the FP&A function. Partner with other departments to ensure financial alignment with business objectives. Role Requirements Master’s in business administration, Accounting, Finance, Math or relevant 4 to 6 years of experience in financial planning and analysis. Expert knowledge of FP&A, Finance, Accounting. Proven track record of complex problem solving and decision-making ability. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented. Effective communicator, orally and in writing We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Senior Analyst, Financial Reporting– Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Analyst, Financial Reporting. Western Union powers your pursuit. As a Senior Finance Analyst, you will be responsible for supporting finance and business teams by providing financial reporting and analysis such as performance trends, comparisons to budget, expense and headcount analysis and forecasting. You would be performing below responsibilities – Role Responsibilities Design, build, and maintain Power BI dashboards and reports tailored to financial and accounting use cases. Write and optimize SQL queries to extract, transform, and load data from various sources. Collaborate with Finance and FP&A teams to understand reporting needs and convert them into scalable BI solutions. Perform data validation and reconciliation with financial systems such as Snowflake, Essbase, and ERP tools. Support month-end and quarter-end reporting cycles through timely and accurate data delivery. Create financial models and metrics in Power BI using DAX and other analytical techniques. Work closely with senior developers and analysts to continuously enhance the BI framework and data governance practices. Assist with ad-hoc analysis and reporting requests from leadership. Role Requirements Master’s in business administration, Accounting, Finance, Math or relevant 3 to 4 years of experience in financial planning and analysis. Expert in FP&A tools such as power BI. Knowledge of FP&A, Finance, Accounting. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented professional. Effective communicator, orally and in writing. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Staff Software Engineer– Hyderabad, India Are you ready to use your technical skills and business acumen? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Staff Software Engineer . Western Union powers your pursuit. As a Staff Software Engineer, you will demonstrate strong technical leadership to engage with a team of developers to brainstorm, collaborate with our partners to design and build Agent Services Portfolio and provide rewarding experience to prospective, Active Agent community and agent operations team. You would be performing below - Role Responsibilities Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards Interface and collaborate with other engineers in geographically distributed development centers Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development Design layered application, including user interface, business functionality, and database access. Apply Agile methodology daily and follow Definition of Done (DoD) process for better quality by maintaining 80% and unit test coverage and 70% integration test coverage Define, design, and implement complex, multi-tier distributed software systems throughout all phases of the software development process Develop technical & domain expertise and apply to solving product challenges Thorough code reviews Estimate engineering effort, plan implementation, and roll out applications with cross-functional impacts Share engineering support and release Role Requirements BS in Computer Science or related fields with 8+ years of professional experience or MS with 6+ years of experience Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Demonstrated experience in modern programming languages (for example, Java/C++) and design patterns Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards Team player with strong analytical, verbal, and written communication skills Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Experience with unit testing and mocking frameworks Nice to have: Experience in creating and consuming RESTful and SOAP based web services Experience with HTTP, XML, JSON, Node JS, JavaScript Hands-on experience in Java/J2EE, XML, Web technologies, Web Services Experience developing data-ingesting applications using an industry standard RDBMS. NoSQL experience Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery) Ability to adapt to changing business priorities and to thrive under pressure. Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements Hands-on experience in building high performance and large-scale real-time systems that scale to billions of transactions per day We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-14-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Financial Analyst– Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Financial Analyst. Western Union powers your pursuit. As a Financial Analyst, you will be responsible to support finance and business teams by providing basic financial reporting and analysis such as performance trends, comparisons to budget, expense and headcount analysis and forecasting. You would be performing below responsibilities – Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Role Requirements Master’s in business administration, Accounting, Finance, Math or relevant 2 years of experience in financial planning and analysis. Knowledge of FP&A, Finance, Accounting. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented professional. Effective communicator, orally and in writing. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-18-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Process Manager, Major Incident Manager, Hyderabad, TN Are you ready to join a team in a global company where you will execute high-end, business-wide, critical IT Service Management process as a part of the Global Product and Technology Organization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a Major Incident Manager . Western Union powers your pursuit. We are looking for someone responsible for ensuring execution of a strategic function and attaining our service availability goals through effective major incident management. Role Responsibilities Responsible to protect service availability through effective execution of the enterprise Major Incident Management process. Manages, monitors, reports, and executes the Major Incident Management Process. Responds to early symptoms and major incidents, assembles response teams, coordinates service outage avoidance efforts and service restoration activities, performs internal stakeholder communication. Runs major incident retrospectives, identifies opportunities and drives continual service improvement. Ensures the process is executed as defined, metrics are tracked and managed. Executes drills, works with all the involved parties to align on the framework and ensure flawless operations and execution. Works with IT Change, Problem and other ITSM processes to ensure holistic approach resulting in maximized resiliency and availability. Role Requirements For such a demanding role, you’ll have 4+ years of major incident management experience in an enterprise. Experience partnering with the global base of technology and business stakeholders to ensure process is implemented and executed effectively and efficiently. Proven record of successful experience leading teams through crisis situations. 8+ years of application and infrastructure technology operations experience in aHybrid environment resulting in strong technical expertise. Engineering / DevOps / SRE experience is an advantage. Bachelor’s degree in computer science or related field. Experience operating and governing a managed service environment. Strong analytical and problem-solving skills. Self-motivated, with a “get things done” attitude able to “roll-up sleeves”, properly prioritize and deliver critical results during crisis situations round the clock. Experience and ability to effectively work with multiple stakeholders/teams in different countries across the globe with different cultural backgrounds. Strong business writing, presentation, and verbal communication skills in English language is a must. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-HR1 #LI-Hybrid Estimated Job Posting End Date: 07-22-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

IT Manager, Major Incident Management, Hyderabad, TN Are you ready to join a team in a global company where you will execute strategic functions to implement high-end, business-wide, critical strategy and manage one of the critical IT Service Management processes as a part of the Global Product and Technology Organization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as our regional Major Incident Management team manager . Western Union powers your pursuit. We are looking for someone responsible for ensuring execution of a strategic function and implementing high-end, business-wide, critical strategy. Role Responsibilities Responsible to establish, lead, and ensure flawless performance of one of the three regional Major Incident Management teams. Coaches, trains and works to attain maturity of the major incident management team. Provides guidance, planning and direction for business unit on budgets and proactive allocation of resources to ensure the highest process execution standards. Manages, monitors, reports, and executes the Major Incident Management Process, including Major Incident process engineering and response operations - coordination of service outage avoidance and service restoration activities. Ensures the process is documented and executed as defined, metrics are tracked and reported. Executes drills, works with all the involved parties to align on the framework and ensure flawless operations and execution. Works with IT Change, Problem and other ITSM processes to ensure holistic approach. Runs major incident retrospectives, identifies opportunities and drives continual service improvement. Role Requirements For such a demanding role, you’ll have 4+ years of related experience, organizational and process planning and strategy execution, along with experience partnering with the global base of technology and business stakeholders to ensure process is implemented and executed effectively and efficiently. 8+ years of application and infrastructure technology operations experience in the Hybrid environment. Bachelor’s degree in computer science or related field. Proven record of successful experience leading teams. Engineering / DevOps / SRE experience is an advantage. Experience operating and governing a managed service environment. Strong analytical and problem-solving skills. Self-motivated, with a “get things done” attitude able to “roll-up sleeves”, properly prioritize and deliver critical results during crisis situations round the clock. Experience and ability to effectively work with multiple stakeholders/teams in different countries across the globe with different cultural backgrounds. Strong business writing, presentation, and verbal communication skills in English language are a must. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-HR1 #LI-Hybrid Estimated Job Posting End Date: 07-22-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Principal Software Engineering Architect - Pune, India Does playing a critical role in improving engineering quality sound exciting to you? How about working for a global fintech company on global transformation projects? Join Western Union as Principal Software Engineering Architect Western Union powers your pursuit. The Principal Enterprise Architect will be accountable for designing, governing, and scaling architecture practices that unify how work moves through the technology organization. This role owns the development of an end-to-end architecture framework that aligns product development, engineering, DevOps, and operations. The director will lead cloud architecture strategy, platform enablement, security design, and integration standards while managing influence across a matrixed organization. A key mandate of the role is to architect the enterprise’s future-state digital foundation by resolving systemic gaps in process ownership, delivery maturity, and production readiness. Key Responsibilities Enterprise Architecture Leadership Define, maintain, and govern enterprise-wide architecture standards, frameworks, and reference models. Align architectural strategies with organizational goals and collaborate with business leaders to support long-term growth. Cloud Architecture & Engineering Lead cloud architecture strategy and adoption, particularly on AWS, with emphasis on automation, resilience, and cost optimization. Enable engineering teams to build and deploy cloud-native solutions rapidly using infrastructure as code and CI/CD practices. Engineering Enablement & Standards Develop and disseminate reusable architectural patterns, blueprints, and best practices to standardize solution design across engineering teams. Foster faster deployments by enabling platform self-service capabilities and consistent engineering workflows. Partner closely with product teams to improve architecture of existing applications and drive modernization initiatives. Security Architecture & Compliance Design cloud and API security architecture to ensure robust protection, compliance, and risk mitigation. Collaborate with InfoSec and compliance stakeholders to align architecture with internal and regulatory standards. Integration & Platform Strategy Lead the enterprise integration architecture, designing frameworks that promote reusability, scalability, and interoperability. Implement microservices and event-driven design principles to future-proof business systems. Strategic Initiatives & M&A Play a critical role in technology due diligence, integration planning, and architecture alignment during mergers and acquisitions. Drive technology consolidation efforts post-acquisition to streamline and align platforms. Agile Architecture & Delivery Oversight Embed architectural oversight within Agile delivery frameworks to support continuous delivery and iterative development. Facilitate architectural reviews and cross-functional collaboration to accelerate delivery velocity. Leadership & Talent Development Lead and mentor a high-performing team of architects, fostering a culture of innovation, accountability, and continuous learning. Promote architectural excellence and knowledge sharing across engineering and product teams. Required Qualifications 10+ years of progressive IT experience, including enterprise/cloud architecture roles. Extensive hands-on expertise in AWS cloud architecture, DevOps tooling, and infrastructure automation. Deep expertise in enterprise architecture frameworks (e.g., TOGAF), cloud security, and integration platforms. Strong track record in developing and implementing enterprise architecture standards and reusable design patterns. Experience enabling product-aligned teams through shared architecture and platform guidance. Background in cloud and API security, integration platforms, and scalable solution architectures. Proven leadership in global, cross-functional environments. Bachelor’s degree in Computer Science, Engineering, or related discipline; advanced certifications or degrees preferred. Preferred Qualifications Experience guiding architecture during M&A transactions and technology consolidations. Familiarity with enterprise architecture governance boards and architecture review processes. Experience operating in a global, federated IT organization. Ability to bridge technical and business perspectives with clarity and impact. Success Factors Strategic thinker with hands-on delivery experience. Passionate about enabling developer velocity through architecture and tooling. Collaborative leader who thrives on cross-functional engagement. Committed to innovation, continuous improvement, and architectural rigor. Able to translate complex technical concepts into business value. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-Hybrid #LI-RP Estimated Job Posting End Date: 07-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Manager, Solution Engineering– Hyderabad, India Are you ready to use your technical skills and business acumen? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Manager, Solution Engineering. Western Union powers your pursuit. As a Manager, you would be performing below - Role Responsibilities Lead and mentor a cross-functional team of developers and testers. Collaborate with stakeholders to gather business requirements and translate them into technical solutions. Liaise with the Product team to define and prioritize features aligned with business goals. Provide architectural guidance and ensure timely delivery of platform-specific solutions. Design and manage secure, scalable, and maintainable cloud-based software systems. Develop and enhance software with a focus on performance, maintainability, and code optimization. Troubleshoot application issues and coordinate resolution across functional and technical teams. Recommend improvements to existing software programs and development practices. Prepare and present technical proposals to stakeholders. Define and maintain delivery and support guidelines. Stay current with emerging technologies and enable the team to adopt innovative solutions. Work independently on simple to moderately complex projects. Collaborate with geographically distributed teams and service providers Role Requirements Bachelor’s degree in computer science, Information Systems, IT, or 10+ years of professional experience in software architecture design and implementation. 6+ years of hands-on experience with JAVA, Spring boot, AWS. Solid hands-on experience in Java/J2EE, architectural and design patterns, Springboot, Web technologies, SQL/NoSQL, and Kafka. professional experience in utilizing JavaScript, CSS, Jenkins, and CICD pipeline. Experience with agile development methodologies with emphasis on Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery). Comfortable with an Agile Scrum project management style. Self-starter with ability to multi-task, prioritize, manage a team. Experience in Financial Services. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Scientist, Decision Sciences- Pune India Are you ready to join a growing Decision Sciences team in a global company that customers depend on to prevent fraudulent transactions? Do you want to work in a role that has a direct impact on our customer experience? Join Western Union as Scientist, Decision Sciences. Western Union powers your pursuit. The Decision Scientist will be part of the Decision Sciences team responsible for managing fraud losses while optimizing revenue opportunities on online Western Union transactions. In this role you will use your analytical skills to develop and maintain a suite of risk models and rules to ensure our customers, as well as Western Union, are protected against fraud. Role Responsibilities Develop real time and batch risk models to screen online transactions and stop fraudulent ones Document and communicate model results and insights internally Support Senior/Staff Risk Scientists with ad-hoc analysis in response to internal and external requests Continuously track and evaluate the effectiveness of risk models and rules Analyze online transaction activity to identify loss reduction opportunities and devise actionable plans to exploit such opportunities Profile customer behavior to identify opportunities to enhance model/rule performance Role Requirements Preferably Master's degree or Graduate degree in quantitative related field (Statistics, Math, Operations Research, MS, M-tech, B-tech etc) required with proven track record in using advanced quantitative and statistical technique. Minimum bachelor’s degree in quantitative field required. 3+ years of relevant experience. Data analytics related Master thesis or certified coursework projects will add additional value. Strong problem solving and analytical skills Strong communication skills to convey fraud insight Ability to analyze problems and produce justification to enhance fraud decisions. SQL and at-least one of the Python/R programming experience and aptitude to learn on the job. Working knowledge of developing predictive models like logistic regression, decision tree etc and machine learning techniques Intermediate knowledge of Microsoft Excel/Power BI/PPT Exposure to cloud systems like AWS Sagemaker/ Dataiku is preferred We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-HR1 #LI-Hybrid Estimated Job Posting End Date: 08-01-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate, Technology Operations – Pune, India Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as an Associate, Technology Operations. Western Union powers your pursuit. The Associate, Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for systems and applications portfolio: On-premises and on the Cloud and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement Highly Available DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage the best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements 3+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Knowledge of Hawk rules, Grafana Prometheus. Familiarity with IT Service Management tools like ServiceNow. Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have - L2 MW – Tomcat/WebSphere/JBoss/MS IIS. Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Experience in DevOps tools like Spinnaker, Ansible, and Cloud bees. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1 #LI-Hybrid Estimated Job Posting End Date: 08-05-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate, Technology Operations – Pune, India Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as an Associate, Technology Operations. Western Union powers your pursuit. The Associate, Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for systems and applications portfolio: On-premises and on the Cloud and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement Highly Available DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage the best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements 3+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Knowledge of Hawk rules, Grafana Prometheus. Familiarity with IT Service Management tools like ServiceNow. Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have - L2 MW – Tomcat/WebSphere/JBoss/MS IIS. Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Experience in DevOps tools like Spinnaker, Ansible, and Cloud bees. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1 #LI-Hybrid Estimated Job Posting End Date: 08-06-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate, Technology Operations – Pune, India Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as an Associate, Technology Operations. Western Union powers your pursuit. The Associate, Technology Operations is expected to own solution and services delivery of Database Engineering and Operations for both system-level and application-level databases: On-premises and on the Cloud and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Role Responsibilities To own and manage the database portfolio (Oracle, MSSQL, DB2, AWS RDS MySQL/PostgreSQL/Aurora MySQL/ Aurora PostgreSQL/Redis/Couchbase/Cassandra) Enable the delivery of high quality of service of database infrastructure support and ensure service support and delivery processes are in place to meet business needs Lead virtual teams, 3rd parties and 3rd party services. You will handle internal and third-party service review meetings covering performance, service improvements, quality and processes Design and implement Highly Available (HA), Scalable, fit for use large database solutions and advocating best practices across On-prem and AWS Cloud Collaborate with architecture, engineering, support, teams in designing, deploying and scalable database solutions Ability to handle multiple projects and deadlines in a fast-paced environment independently Advanced troubleshooting skills: Database performance tuning, issue resolutions, on-going replication issues Adopt Automation of day-to-day administration and maintenance in Cloud/On-premise and emergent Engineering best practices in CI/CD implementations Define and manage best practices around database security and help to ensure security and compliance across all database systems This position is a stakeholder-facing role and requires that you establish and manage expectations with the business teams and drive your team to achieve the expected service levels. Identify and drive methodologies and processes that support world class standards for production stability and identify and manage key targeted areas for improvement. You will conduct regular team huddles, periodic problem-solving workshops, process confirmation reviews and 1x1 coaching sessions. Role Requirements 3+ years of experience working in Fintech, Ecommerce, IT or consulting organization, of which at least 1 year of experience designing and implementing database systems in On-premise and AWS cloud. Hands-on AWS experience is a must. Professional experience working on on-prem/AWS Oracle/SQ Server / DB2 / MySQL / PostgreSQL / Couchbase / Cassandra databases Hands on experience in managing at least one database replication technology: Oracle GoldenGate / IBM MQ / HVR (Fire Tran)/ AWS DMS Prior experience in leading global virtual teams, 3rd parties and 3rd party services. Proven experience of using SQL & NoSQL datastores Hands-on experience on AWS Cloud - certification in AWS preferred Experience with database DevOps practices, infrastructure as a code automation tools such as Terraform, AWS Cloud Formation Experience in implementing solutions using various flavors of operating systems including Linux, Load balancers, Liquibase DB Change Automation, HA/DR & storage architecture Experience in database migrations from On-prem to AWS Cloud. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1 #LI-Hybrid Estimated Job Posting End Date: 08-06-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate, Technology Operations – Pune, India Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as an Associate, Technology Operations. Western Union powers your pursuit. The Associate, Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for systems and applications portfolio: On-premises and on the Cloud and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement Highly Available DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage the best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements 3+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Knowledge of Hawk rules, Grafana Prometheus. Familiarity with IT Service Management tools like ServiceNow. Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have - L2 MW – Tomcat/WebSphere/JBoss/MS IIS. Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Experience in DevOps tools like Spinnaker, Ansible, and Cloud bees. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1 #LI-Hybrid Estimated Job Posting End Date: 08-05-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Manager, Technology Operations- Hyderabad, Telangana Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Manager, Technology Operations Western Union powers your pursuit The role of Manager Technology Operations will own end-to-end governance for solution and services delivery of Database Engineering and Operations for both system-level and application-level databases: On-premises and on the Cloud. The role is expected to formulate, develop, and execute Database Technology Strategy, Planning & Governance. Work closely with the application Engineering, Operations/Support, and Product teams, own the solution from a technical perspective, engage with internal customers in successful completion of assigned projects on time. You should possess hands on experience in working on relational and non-relational databases (Oracle/SQL Server/DB2/PostgreSQL/MySQL/Redis/Couchbase/Cassandra) on AWS and/or On-premises infrastructure. Experience in design through deployment of database solutions and production support with performance monitoring, tuning and root cause analysis is critical. Role Responsibilities You will own and manage the entire database portfolio (Oracle, MSSQL, DB2, AWS RDS MySQL/PostgreSQL/Aurora MySQL/ Aurora PostgreSQL/Redis/Couchbase/Cassandra), Lead virtual teams, 3rd parties and 3rd party services. You will enable the delivery of high quality of service of database infrastructure support and ensure service support and delivery processes are in place to meet business needs. You will handle internal and third-party service review meetings covering performance, service improvements, quality and processes Design and implement Highly Available (HA), Scalable, fit for use large database solutions and advocating best practices across On-prem and AWS Cloud. Collaborate with architecture, engineering, support, teams in designing, deploying and scalable database solutions Should have the ability to handle multiple projects and deadlines in a fast-paced environment independently Advanced troubleshooting skills: Database performance tuning, issue resolutions, on-going replication issues Adopt Automation of day-to-day administration and maintenance in Cloud/On-premise and emergent Engineering best practices in CI/CD implementations Define and manage best practices around database security and help to ensure security and compliance across all database systems This position is a stakeholder-facing role and requires that you establish and manage expectations with the business teams and drive your team to achieve the expected service levels. You will identify and drive methodologies and processes that support world class standards for production stability and identify and manage key targeted areas for improvement. You will conduct regular team huddles, periodic problem-solving workshops, process confirmation reviews and 1x1 coaching sessions Role Requirements Minimum of 7+ years of experience working in Fintech, Ecommerce, IT or consulting organization, of which at least 4 years of experience designing and implementing database systems in On-premise and AWS cloud. Hands-on AWS experience is a must. Professional experience working on on-prem/AWS Oracle/SQ Server / DB2 / MySQL / PostgreSQL / Couchbase / Cassandra databases Hands on experience in managing at least one database replication technology: Oracle GoldenGate / IBM MQ / HVR(Fire Tran)/ AWS DMS Prior experience in leading global virtual teams, 3rd parties and 3rd party services. A bachelor’s degree from an accredited college/university; Master's degree is preferred. Proven experience of using SQL & NoSQL datastores Hands-on experience on AWS Cloud - certification in AWS preferred Experience with database DevOps practices, infrastructure as a code automation tools such as Terraform, AWS Cloud Formation Experience in implementing solutions using various flavors of operating systems including Linux, Load balancers, Liquibase DB Change Automation, HA/DR & storage architecture Experience in database migrations from On-prem to AWS Cloud. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RP #LI-Hybrid Estimated Job Posting End Date: 08-11-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Associate Manager, Solution Engineering- Hyderabad, Telangana Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Associate Manager, Solution Engineering. Western Union powers your pursuit The role of Associate Manager - Technology Operations will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for applications portfolio: On-premises and on the Cloud. The role is expected to contribute to formulating, developing and executing Middleware Technology Strategy, Planning & Governance. Work closely with the Application Engineering, Operations / Production Support, and Product teams, own the solution from a technical perspective, engage with internal customers in successful completion of assigned projects on time. You should possess hands on experience in working on various Middleware tools / technologies on AWS and On-premises infrastructure. Experience in design through deployment of middleware solutions and production support with performance monitoring, tuning and root cause analysis is critical. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements Minimum of 7+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Developing knowledge in Hawk rules, Grafana Prometheus. Familiar with IT Service Management tools like ServiceNow Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have: L3 MW – TIBCO Install, patch, monitor, diagnose, performance tune Tibco software Provide 24x7 third-level support. Provide SME advice on architecture, design, and implementation of new projects and deliverables to applications. Follow best practice implementation process – checklist, pre/post implementation validation and checkout, exercised backout procedures for platform stability and high success rate. Analyze and performance tune the Middleware platforms Tibco, Kafka. Develop and manage Hawk rules, Confluent monitoring, Grafana Prometheus. Devise automation and autonomics trigger and scripts for best performance, self-tuning, and outage avoidance. Work with the vendor in root cause analysis, managing tickets, collecting doc, devising workarounds, taking corrective or preventative actions, and implementing vendor fixes. Abide by all requirements from Security, Compliance, and Audit. Keep all platforms at supported software levels and apply CIS security patching. Experience with Jenkins, GIT, AWS, Zenoss, Splunk, AppD, Dynatrace. Tibco Suite Administration (BW5, BW6, Active Spaces, EMS, BE). Developing Hawk rules, Grafana Prometheus, Confluent Monitoring. Good Knowledge on ServiceNow, or other ticketing management tools, Jira. Strong Windows, AIX/Unix/Linux administration skills and AWS tools. Diagnostic and root cause determination skills. Knowledge of JVM, Thread, Core dump reading. Cloud Technologies (Azure/AWS) – desired Migration experience Tibco BE, BW, EMS, Active Spaces, Kafka latest versions. Experience with JAVA, Shell/Python Scripting, RDBMS, SQL. Experience with web services, certificates, SOAP, API management Ability to multitask and prioritize responsibilities daily, often under pressure. Excellent written and oral communication skills. Good knowledge on Windows, AIX/Unix/Linux, AWS Proficiency in JAVA, Shell/Python Scripting, RDBMS, SQL Good to Have: L2 MW – Tomcat/WebSphere/Jboss/MS IIS Experience in administering tomcat, WebSphere, Jboss on Linux and MS IIS on windows. SSL Certification and its management. Experience in Application performance tuning. Experience in applying patches on middleware application servers. Experience in DevOps tools like Spinnaker, Ansible, Cloud bees. Housekeeping and Incident Resolution. Proficiency in scripting languages like Bash or Groovy for automation tasks. Familiarity with various operating systems like Linux, Windows Server and Unix. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Understanding backup and recovery strategies for middleware environments, including regular backups of configuration data, application artifacts, and system files to ensure data integrity and DR readiness. Application security. App and Web tier management. App Server Products - Tomcat, WebSphere, Jboss, MS IIS Web Server Products – Apache http, MS IIS ITIL certified – Added advantage. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RP #LI-Hybrid Estimated Job Posting End Date: 08-05-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Senior Associate, Solution Engineering - Hyderabad, Telangana Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Associate, Solution Engineering Western Union powers your pursuit The role of Senior Associate Solution Engineering will own end-to-end governance for solution and services delivery of Middleware Operations and Engineering for systems and applications portfolio: On-premises and on the Cloud. The role is expected to aid in formulating, developing, and executing Middleware Technology Strategy, Planning & Governance. Work closely with the Application Engineering, Operations/Support, and Product teams, own the solution from a technical perspective, engage with internal customers in successful completion of assigned projects on time. Candidate should possess hands on experience in working on various Middleware tools / technologies on AWS and On-premises infrastructure. Experience in design through deployment of middleware solutions and production support with performance monitoring, tuning and root cause analysis is critical. Role Responsibilities To maintain and manage different Middleware Technologies such as Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP on On-prem or AWS Cloud infrastructure. Design and implement Highly Available DR solutions. Collaborate with architecture, engineering, support, teams in designing, and deploying various application solutions. Ability to handle multiple projects and deadlines in a fast-paced environment independently. Advanced troubleshooting skills: Application performance tuning, issue resolutions. Good communication and Interpersonal skills, with the ability to collaborate effectively with cross functional teams. Good delivery exposure starting from configuration, development and deployment Experience with Agile/Scrum Technologies. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. Design and execute upgrades and migrations including OnPrem and in Cloud. Define and manage best practices around Application security and help to ensure security and compliance across all application systems. Providing on-call support for production systems. Continuous improvement and automation as much as possible. Communicate clearly and regularly with project teams and management. Mentor team and build cloud knowledge within the team and drive for team success. Role Requirements Minimum of 5+ years in experience in working on different middleware technologies (Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP) Developing knowledge in Hawk rules, Grafana Prometheus. Familiar with IT Service Management tools like ServiceNow Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools. Strong Windows, AIX/Unix/Linus administration skills. Expert level JVM dump reading, end to end trouble shooting skills. Experience in using cloud native technologies to build applications. Strong understanding of Serverless Computing. DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python. Working experience on different flavors of OS (Unix/Linux/Solaris/Windows) Must Have: L2 MW Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows. SSL Certification and its management. Experience in Application performance tuning. Experience in applying patches on middleware application servers. Experience in DevOps tools like Spinnaker , Ansible, Cloud bees. Housekeeping and Incident Resolution. Proficiency in scripting languages like Bash or Groovy for automation tasks. Familiarity with various operating systems like Linux, Windows Server and Unix. Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication. Understanding backup and recovery strategies for middleware environments, including regular backups of configuration data, application artifacts, and system files to ensure data integrity and DR readiness. Application security. App and Web tier management. App Server Products - Tomcat, WebSphere, JBoss, MS IIS Web Server Products – Apache, http, MS IIS ITIL certified – Added advantage. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RP #LI-Hybrid Estimated Job Posting End Date: 08-05-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.