Join our remote SaaS team as a Technical Support & Sales Engineer ! Support sales demos, explain product technical features & resolve technical queries. 1-4 yrs tech support/sales engineer exp & strong English required. US shift. (reena@kollx.ai) Work from home Health insurance Employee state insurance Provident fund
Responsibilities Partner with AE to answer technical questions Showcase integrations (CRMs, APIs, etc) Design creative solutions to help clients succeed. Problem solving & strong communication Work from home in US shift Share resume at reena@kollx.ai Work from home Health insurance Employee state insurance Provident fund
Responsibilities: * Ensure cross-browser compatibility & responsiveness. * Develop user interfaces using HTML, CSS, JavaScript & jQuery. * Collaborate with design team on UI concepts & implementation. Share CV at reena.choudhary@totalaisystems.com Work from home Provident fund Health insurance
Total CollectR (a product of Total AI Systems Inc.) is a SaaS startup with a 30-person technical team. We run one dedicated instance of our LAMP-based application and database per customer, which requires robust automation, monitoring, and scalability. Our DevOps infrastructure is hosted on AWS and supports MySQL, MongoDB, Redis, and RabbitMQ. We maintain SOC II compliance and are committed to achieving 99.9% uptime across environments. Role Summary The DevOps Engineer will be the primary infrastructure owner, responsible for designing, automating, and maintaining the AWS infrastructure that powers our multi-tenant SaaS platform. This includes implementing CI/CD pipelines, improving observability with DataDog, managing backups and recovery, and ensuring high reliability. Key Responsibilities Architect and maintain AWS-based infrastructure (EC2, RDS, Route53, CloudFront). Automate provisioning and configuration using Chef and optional CloudFormation. Implement CI/CD pipelines using GitHub Actions integrated with AWS. Develop scripts (Python/PHP) for automating environment management across tenants. Manage MySQL and MongoDB databases, including automated backups and restores. Deploy and optimize monitoring and alerting using DataDog. Maintain SOC II compliance, IAM policies, and audit readiness. Support multiple environments: Development, QA, Staging, and segmented Production (Beta/Stable/Low Risk). Collaborate with developers via a ticket-based workflow and ensure fast communication. Lead infrastructure migration and establish a scalable backup strategy. Mentor future DevOps hires and grow the infrastructure team. Requirements 5-7 years of hands-on experience in AWS DevOps or Infrastructure Engineering roles. Strong knowledge of AWS services IAM, VPC, Load Balancers, Lambda, SQS, CloudFront, Route53, etc. Proficiency in scripting – Bash, Shell, Python or PHP for automation and tooling. Strong understanding of the LAMP stack (Linux, Apache/Nginx, MySQL, PHP). Experience with Kafka or RabbitMQ for event-driven architectures. Experience with CI/CD tools (GitHub Actions or similar). Experience securing and monitoring infrastructure. Familiarity with security and compliance standards like SOC II. Preferred to have AWS certifications. Cultural and Leadership DNA Direct, fast, and transparent communication. Thrives in a high-output, 5060 hour/week startup environment. Extreme ownership and urgency — delivers without micromanagement. Reliable, proactive, and calm under production pressure. Builder-first mindset — designs scalable, repeatable systems. Prefers clarity and execution over formality. Compensation and Commitment Full-time, permanent (remote, India-based) Bonuses and stock options for exceptional performers Expected start date: Within weeks Growth path: DevOps Lead DevOps Manager (build and lead team)
Total CollectR a product of Total AI Systems Inc . is on a mission to revolutionize the debt collection industry using AI-driven automation, customer-centric design, and scalable digital experiences. As a Product Owner , you will play a pivotal role in defining, shaping, and delivering product outcomes that drive measurable impact for both customers and the business. This role is designed for leaders who combine customer insight, technical understanding, and process excellence to deliver results. If youre someone who strives for clarity, execution, and meaningful outcomes this is where you will thrive. You’ll work directly with senior leadership, collaborate closely with engineering and design, and be the driving force ensuring product ideas become real, valuable solutions in the hands of customers. What You’ll Do Own one or more product modules from concept to launch . Lead Agile ceremonies including sprint planning, daily scrums, backlog refinement and retrospectives. Prioritize features and requirements based on customer value, business outcomes, and technical constraints. Partner with UX to optimize user flows, usability, and adoption. Drive roadmap execution , working closely with your dedicated technical team to ensure timely delivery. Work directly with senior leadership to ensure alignment of customer needs, product vision, and business strategy. Leverage business insight, customer feedback loops, and modern tools (including AI) to inform product design and iteration. Be the force of clarity — making sure the why , what , and how of product decisions are well understood across stakeholders. What We’re Looking For 2–4 years of experience as a Product Owner, Product Manager or similar product lifecycle role in a SaaS environment. Proven experience working in Agile teams with designers, engineers, and stakeholders. Confidence owning decisions end-to-end — prioritizing work, communicating trade-offs, and standing behind outcomes. Strong understanding of SaaS product design, adoption metrics, and release execution. Experience with product and project management tools such as ClickUp , Jira, or similar. Why You’ll Love Working With Us Make a measurable impact — your decisions directly shape how millions of people navigate repayment experiences. Remote-first & async culture — flexibility and autonomy are core to how we work. Ownership & trust — you will own your product areas and have the support to execute effectively. High-growth environment — contribute to shaping our product roadmap, culture, and operating processes. Work with a sharp, collaborative, and kind cross-functional team committed to actual outcomes, not just activity. If you are a proactive, thoughtful product leader who takes pride in turning clarity into execution and execution into real-world impact — you’ll feel right at home here.
Total CollectR a product of Total AI Systems Inc. is a fast-growing SaaS company transforming the debt collection industry. We build innovative products that help businesses effectively manage past-due debt accounts while creating better experiences for consumers . We are looking for a front-endfocused Full Stack Developer to craft beautiful, high-performance interfaces and help define the front-end architecture of our AI-driven platform. If you love building clean, responsive, and scalable UIs, and enjoy integrating APIs and backend logic, this role is for you. Key Responsibilities Design and develop responsive, dynamic and scalable front-end applications using HTML5, CSS3, JavaScript and React.js. Collaborate with UX/UI designers to turn wireframes and prototypes into pixel-perfect, production-ready code. Develop reusable front-end components and maintain consistency across the application. Integrate RESTful APIs and ensure smooth data flow between front-end and back-end. Build and maintain front-end architecture for performance, scalability and reusability. Ensure cross-browser compatibility , mobile responsiveness , and UI performance optimization . Work with PHP and MySQL (as needed) to understand, consume or debug backend logic. Manage source code with GitHub and follow best practices for version control. Participate in code reviews, architecture planning and feature design discussions. Identify and fix UI/UX issues, ensuring a smooth and engaging user experience. Requirements 4-7 years of experience in front-end or full-stack development, with strong focus on UI development. Expert-level skills in HTML5, CSS3, JavaScript (ES6+) and React.js Strong understanding of front-end architecture , component-based design and API integration Experience in responsive design , browser debugging and performance tuning Familiarity with PHP and MySQL (basic understanding sufficient for integration/debugging) Experience consuming and integrating RESTful APIs and third-party services Strong eye for design, attention to detail and understanding of user-centered development Comfortable collaborating in a fast-paced SaaS environment Excellent problem-solving , communication and team collaboration skills Nice to Have Experience with state management tools (Redux, Context API) Familiarity with version control and CI/CD workflows Knowledge of backend frameworks (PHP/MVC) is a plus Experience working in SaaS environments Why Join Us At Total CollectR , youll build products that directly impact real businesses and customers. You’ll get the chance to: Build scalable, high-performance web applications using modern front-end and backend technologies. Take ownership of features and architecture, shaping how our products evolve. Work on solving complex real-world problems. Collaborate in a fast-growing , innovation-driven startup where your ideas and creativity are valued. Learn and grow continuously while contributing to a culture of excellence, experimentation and impact. If you’re passionate about building meaningful software that changes the way businesses operate, Total CollectR is the place to grow, learn and make a difference.
Total CollectR (product of Total AI Systems Inc.) is building the future of AI-powered debt recovery for enterprises. We operate in a fast-moving SaaS environment where engineers own what they build end to end. This role is for someone who takes accountability, ships fast, communicates clearly and cares about maintainable, scalable software. Role Summary We are seeking a Full Stack Developer who will take ownership of core product modulesdesigning, building, deploying, and improving them continuously. You will work across PHP/MySQL on the backend and React/HTML/CSS/JS on the frontend, collaborating directly with product and design to deliver high-impact features with speed and precision. This is not a task-based role. Ownership, clarity and execution speed are central. Key Responsibilities Own end-to-end development of product features, from requirements to deployment Build scalable backend logic using PHP and MySQL , designing clean and modular data models Develop responsive, accessible UIs using React.js, HTML5, CSS3, Bootstrap, and JavaScript Integrate and maintain third-party APIs and payment gateways Work closely with UI/UX designers to convert Figma designs into production-ready front-end Review and refactor code for performance, reliability, and maintainability Ensure cross-browser compatibility and mobile responsiveness across features Write clear documentation for features, technical specs, and workflows Track and resolve bugs with urgency, owning outcomesnot just code Contribute to architectural decisions and platform scalability discussions Maintain code quality and version control practices using Git/GitHub Required Experience & Skills 4–7 years of full-stack development experience Strong proficiency in PHP, MySQL, MVC patterns, and API-driven backend development Advanced front-end experience with React.js, JavaScript, HTML5, CSS3, Bootstrap, jQuery Experience integrating payment gateways and third-party services Strong debugging and troubleshooting skills across full stack Ability to translate UX/UI designs into functional, high-quality front-end code Experience working in a SaaS or product-based startup environment Comfortable working in fast-paced, iterative delivery cycles Clear, direct communication and accountability-driven work style What Success Looks Like You own modules—not just tasks You ship high-quality work quickly and improve it continuously You collaborate proactively with design and product Your code is clean, maintainable, and deployed to real users frequently Compensation & Commitment Full-time, remote Competitive compensation with performance-based growth Path to Senior Developer Tech Lead (based on ownership and delivery)
Total CollectR (a product of Total AI Systems Inc.) is a SaaS startup is on a mission to revolutionize the debt collection industry using AI-driven automation, customer-centric design, and scalable digital experiences. Our platform is used by enterprises to manage debt collections, and design plays a core role in shaping trust, clarity, and usability across workflows. Role Summary We are seeking a UI/UX Designer ( Product Designer) who will own the end-to-end design experience across our web application. This role is focused on high-quality interface design, scalable component systems, and user-centered workflows. You will work closely with product manager, engineers, customer teams, and leadership to translate concepts into intuitive interfaces and maintain a cohesive visual system across the product. Your primary tool is Figma , and your output will drive the future visual and interaction language of our platform. Key Responsibilities Own the end-to-end UI/UX design process from problem definition to high-fidelity output Design user flows, wireframes, prototypes, and pixel-perfect UI screens in Figma Develop and maintain a scalable Design System and reusable component library Conduct and incorporate user research, usability feedback, and data insights into design iterations Collaborate closely with engineering to ensure accurate front-end implementation Work with product managers to define requirements, edge cases, and interaction states Advocate for design quality, clarity, accessibility, and experience consistency Contribute to product discovery and long-term UX strategy for enterprise workflows Requirements 3-6 years of experience in UI/UX or Product Design, ideally for SaaS or complex web products Solid foundation in UX/UI principles and design processes Expert-level proficiency in Figma (components, auto-layout, variants, prototyping) Strong foundation in visual hierarchy, typography, layout, spacing, and UI clarity Ability to simplify complex product workflows into intuitive interactions Experience contributing to or maintaining a Design System Understanding of responsive patterns and web constraints Strong communication and feedback exchange skills Ability to collaborate asynchronously and work with distributed teams Nice to Have Basic familiarity with HTML/CSS to support smoother dev handoff Experience designing enterprise dashboards, workflow tools, or admin systems Cultural DNA High personal ownership and bias toward action Direct, clear communication Thrives in a fast-moving, iterative startup environment Values precision, simplicity, and future-ready design Delivers without needing micromanagement Compensation and Commitment Competitive compensation aligned with skill and experience High-growth path: Senior UI/UX Designer Lead UI/UX (Product) Designer (Team Builder)
Total CollectR (a product of Total AI Systems Inc.) is a fast-growing SaaS startup revolutionizing the debt collection industry through automation, AI, and customer-centric design. Our platform helps businesses recover debt ethically and efficiently across 15+ digital communication channels improving collections while protecting consumer experience. Were a remote-first , product-driven company with teams across India, the U.S., and the Philippines. Our culture values ownership, speed, and clear communication, empowering every team member to make an impact. Reports To: Chief Technology Officer (CTO) Location: Remote Work Hours: US Central Time About the Role Were growing fast and we need an experienced Implementation Manager who knows how to turn signed deals into successful launches. You’ll own the post-sale experience, driving new clients from kickoff to go-live with speed, precision, and clear communication. You’ll manage multiple SaaS implementations at once, learn our product inside-out, perform baseline configurations, and ensure every customer sees value fast. This role combines relationship management, project execution, and process improvement — all with a focus on customer satisfaction and delivery timelines . What You’ll Do Lead multiple client implementations from Sales handoff through Customer Success transition. Set clear expectations, manage timelines, and deliver on commitments. Learn the platform quickly and handle baseline configurations. Coordinate with Product, Engineering, and Compliance to execute migrations and integrations. Identify and share product improvement opportunities with the CTO. Build repeatable processes that improve speed and consistency. What You Bring 3–6+ years leading SaaS implementations — ideally in fintech or compliance software. Proven record delivering projects on time and keeping customers happy. Strong communicator and fast learner with technical aptitude (APIs, data, integrations). Organized, proactive, and confident managing multiple clients in motion. Must work U.S. Central Time (CST). Why You’ll Love It Join a remote-first SaaS company modernizing debt collection through innovation and transparency. You’ll work directly with the CTO, influence the product, and build scalable systems that fuel growth.
Total CollectR (product of Total AI Systems Inc.) is on a mission to revolutionize debt collection with AI. As a Business Analyst , you will play a core role in shaping product direction and execution. This role is designed for someone who wants to combine deep customer understanding, technical thinking and process clarity to deliver measurable outcomes that benefit both customers and the business. You will lead product modules end-to-endowning discovery, requirements, workflows, validation and post-release optimization. This is not a passive documentation role. You will be a driving force behind clarity, delivery velocity and continuous improvement. You will work directly with senior leaders and a dedicated engineering and QA team to ensure features are shipped with purpose, quality and business value. Success here is visible, recognized and rewarded. What you'll do Analyze business processes, systems, and data to identify improvement opportunities. Translate customer needs and business goals into clear requirements, workflows, and documentation. Facilitate stakeholder discussions to capture use cases, user stories, and acceptance criteria. Partner with engineering and QA to ensure requirements are fully understood and validated. Conduct user acceptance testing (UAT) and support production rollout and post-launch analysis. Ensure compliance and regulatory requirements are met in all functional specifications. What Were Looking For 5-7 years of experience as a Business Analyst in SaaS, fintech, or technical product environments. Proficiency in tools like ClickUp , or equivalent agile platforms. Strong analytical, documentation clarity and communication skills. Experience gathering and translating requirements into user stories, workflows and process maps. Understanding of API documentation, data flow diagrams, and systems integration. Ownership mindset, ability to work independently, and comfort working in fast-moving environments. Nice to have experience in debt collection, financial services, fintech , or integrations-heavy platforms. Why Youll Love Working With Us High-impact work shape how businesses recover debt using automation and AI. Remote-first, results-driven culture with flexibility and ownership of your product areas. Fast growth environment where you influence processes and execution. Work closely with sharp, collaborative teams focused on building meaningful solutions.
Total CollectR (product of Total AI Systems Inc.) is on a mission to revolutionize debt collection with AI. We are looking for an Applied AI Engineer to design, build, and ship AI-powered features using modern large-language-model (LLM) technologies. You will work at the intersection of software engineering, machine learning, and product development , turning real business problems into reliable, measurable AI solutions. This role is hands-on: youll prototype quickly, build production-grade systems, evaluate model quality, and collaborate closely with product, data, design, and domain experts. What Youll Do AI Feature Development Build end-to-end LLM-powered applications (retrieval-augmented generation, agents, classifiers, summarizers, etc.). Design and optimize prompts, system instructions, and model interaction flows. Implement retrieval pipelines (vector search, embeddings, chunking, metadata filtering). Integrate AI components into backend services, APIs, and product features. Model & Data Integration Select, tune, and integrate appropriate models (open-source, hosted APIs, fine-tuned models). Manage embeddings, vector stores, and data pipelines required for RAG and model inputs. Ensure data is handled securely (PII redaction, access controls, auditability). Evaluation & Quality Build evaluation suites for accuracy, hallucination risk, safety, and reliability. Run A/B tests, benchmark models, and tune performance/cost tradeoffs. Instrument applications with robust telemetry (latency, tokens, error modes, user feedback loops). Production Engineering Develop scalable, resilient inference services with caching, batching, streaming, and model fallbacks. Work with MLOps/Platform teams to deploy and monitor AI services in production. Create guardrails, validation layers, and safety protections around model output. Write clean, testable code and documentation for maintainable AI systems. Collaboration Work with PMs to understand user needs and define success metrics. Partner with designers to craft intuitive, safe AI user experiences. Collaborate with domain experts to build ground-truth datasets and eval criteria. Participate in design reviews, architecture discussions, and roadmap planning. What Youll Bring Required Strong software engineering background (Python, TypeScript/Node, or similar). Experience building production-grade systems or backend services. Hands-on experience with modern LLMs (OpenAI, Anthropic, open-source models, etc.). Familiarity with embeddings, vector databases (FAISS, Pinecone, Weaviate, etc.), and RAG patterns. Ability to design prompts, evaluate outputs, and iterate systematically. Understanding of API design, cloud infrastructure, and containerization (AWS/GCP/Azure, Docker, etc.). Strong problem-solving skills and a product-focused mindset. Nice to Have Experience with agentic systems, tool-calling, or multi-step pipelines. Experience with model fine-tuning, LoRA, or supervised instruction tuning. Background in data engineering or MLOps (Airflow, Dagster, CI/CD for ML, feature stores). Experience with observability (OpenTelemetry, logging/tracing pipelines). Knowledge of safety/guardrails frameworks (content filtering, adversarial testing, RAI principles). Experience building eval suites or working with labeled datasets. Who You Are You are curious, scrappy, and comfortable working on ambiguous problems. You move fast but care deeply about reliability and quality. You think in terms of user value , not just model APIs. You enjoy learning new techniques and working across disciplines. You want to shape how AI is applied in real-world products. Success in This Role Looks Like Shipping AI features that create measurable improvements for users or operations. Reducing hallucinations and improving reliability through structured evals and guardrails. Designing systems that scale with usage while controlling cost and latency. Partnering effectively across product, engineering, and data teams. Establishing reusable best practices, prompts, pipelines, and tooling.
Total CollectR (product of Total AI Systems Inc.) is on a mission to revolutionize debt collection with AI. We are a fast-growing B2B SAAS fintech company looking for a Compliance & Security Analyst to own our day-to-day security and compliance operations. You will be the primary person responsible for maintaining SOC 2 and HIPAA readiness, reviewing monthly security reports, managing vendors, and ensuring all compliance tasks are completed on time. This is a great fit for someone who is detail-oriented, fast-moving, and experienced in operational security and compliance work. What Youll Do Review monthly security and vulnerability reports (Qualys & other vendors) Manage security vendors (vulnerability scanning, IDS/IPS, pen testing) Track remediation with engineering and escalate when needed Maintain SOC 2 & HIPAA controls and evidence in Secureframe Prepare audit documentation (screenshots, configs, reports, logs) Update and maintain internal security & compliance policies Support risk assessments and incident tracking Keep the company audit-ready year-round What Were Looking For 2–5 years in security operations, compliance operations, or vulnerability management Experience with SOC 2 or HIPAA in a regulated environment Hands-on experience with Qualys or similar tools Proven ability to deliver operational tasks consistently and on time Strong attention to detail and excellent documentation skills Comfortable being the sole compliance/security operator Based in India and available from 11 AM IST Nice to Have: Experience with Secureframe (or Drata, Vanta, Tugboat Logic) Exposure to cloud environments (AWS/Azure/GCP) Fintech or highly regulated industry experience Why Join Us Be the key owner of compliance & security operations in a growing fintech Work remotely from anywhere in India Collaborate directly with the CTO and engineering High-impact role with room for growth as the company scales
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