298 Qualtrics Jobs

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Position Summary Job role The Global Delivery Services, Benchmarking Team Assistant Director (63) is part of a global team responsible for providing support to pursuits and engagements on the end-to-end delivery of process benchmarking. Having a functional understanding and expertise of business processes like Supply Chain, IT, Finance, Legal, Shared Services and Cyber Security, the Assistant Director partners with field practitioners to understand the project objective, identify relevant metrics for the clients and supports client data collection, validation and benchmarking analysis to identify the specific improvement areas. This position supports the management of the Benchmarking team, and is responsible for supervising, developing and mentoring benchmarking colleagues, collaborate with the development of sector/process area related benchmarking content and network with global colleagues within Benchmarking team to plan and execute on the functional objectives and goals in a consistent and seamless manner. Having a strong working knowledge of Benchmarking, analytic tools and processes, the incumbent works with client engagement teams to understand their needs and uses benchmarking tools to develop the required process metrics. The Benchmarking Team Assistant Director supports and participates in activities within the Benchmarking group identifying and capturing best practices for continuous improvement. Job Responsibilities Deliver client service(s): Manages the benchmarking request intake and triage process support to client teams Works with client teams to understand their needs and efficiently route requests to the right resources, within the team or across the network of relevant SMRs, to address request Leads process benchmarking engagement delivery; reviews data, tools and content resources available with client teams and supports benchmarking projects in a wide variety of processes like Finance, Supply Chain, IT, HR, Legal and Cyber Security Manages and drives content builds, leading all the activities involved (planning, risk mitigation, etc.) Serves as subject matter expert during customer interactions to understand the requirement and identify relevant metrics and peer groups; map client processes to benchmarking frameworks Relationship Management: Possesses strong executive presence. Builds and sustains enduring relationships with key stakeholders in the Functions as well as the knowledge community. Develops a network of key Service Lines or Sectors executives to develop benchmarking products/services to meet their needs Develops relationships with other functional teams and external vendors (e.g., APQC) to better understand how to leverage them on benchmarking projects Continuously drives awareness of the global benchmarking service offering with various service line stakeholders to ensure the team has a continuous stream of engagement support work Analytical/Decision Making Responsibilities: Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence). Must understand the parameters within which content can be shared (e.g. appropriate use of intellectual property) Leads multiple internal improvement efforts focusing on improving benchmarking efficiency and effectiveness Develops and/or reviews benchmarking deliverables incorporating insight from a content specialist, analytics team and client team Provides quality reviews to ensure highest quality client deliverables Actively works to enhance proprietary dataset by employing wide variety of techniques like client data collection and third-party data evaluation and purchase Supports multiple internal initiatives focusing on improving benchmarking efficiency and effectiveness as well as internal team initiatives Assesses appropriate use of firm branding, positioning and visual identity Team Management & People Management: Actively manages assigned team members, assigning tasks/projects and managing results Coaches’ analysts on benchmarking activities, relationship management, and project management approach and reviews their work Interfaces with team members across all global locations via regular and frequent interactions to ensure the team is effectively integrated and highly motivated Develops necessary reporting, oversight and training to ensure consistency in client team experience across global group of analysts Drives collaboration between GDS and global team members to ensure communication, information sharing and robust development of technology-based solutions Takes on people management/ counselling responsibilities Proactively promotes an inclusive work environment and flexibility to enable team members to achieve both their personal and professional goals Position requires minimal supervision to make knowledge integration decisions Knowledge and Skills Requirement Strong knowledge and understanding of Finance and Supply Chain functions. Exposure to other areas like IT, HR, Shared Services, Legal and Cyber Security is a value-add Strong working knowledge and understanding of analytics tool set like Low Code/No Code tools (PowerApps, Power Automate and PowerBI) Prior experience and hands-on in business process transformation tools and techniques Strong customer service skills to support request management and data collection Strong demonstrated ability of analytics, insight generation, data aggregation and excel capabilities Excellent data aggregation and problem-solving skills Ability to identify, research and synthesize large amounts of benchmarking data and deliver insightful solutions Demonstrates ability to identify new tools and technologies relevant for benchmarking operational and strategic priorities Proven ability to interact with leaders, stakeholders and staff; strong presentation skills; ability to present to a multicultural audience Ability to maintain and sustain relations with key sector and service line executives Proven ability to participate and work effectively as part of a team, including proactive collaboration in a globally distributed environment Demonstrated ability to plan and successfully execute multiple, complex projects across borders Strong time management, problem solving and organizational skills Self-motivated, with strong work ethics; proactive in identifying issues and opportunities Proactively promote an inclusive work environment by participating in BU, geography, area or national gender/diversity investment efforts Willingness to travel international, if required Education M.B.A. or related Master's degree preferred Other Requirements (Preferred) Knowledge of data sources like APQC, CapIQ, Avasant - Computer Economics, LESG/Refinitiv and others Knowledge of additional tools/platforms like Tibco Spotfire, Qualtrics, PowerBI, Excel/Access spreadsheets and databases) Basic Qualifications: 9+ years of professional experience applying benchmarking solutions to global professional services or related industries EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Description: Customer Research Specialist Job Title: Customer Research Specialist Department: Marketing / Product / Customer Insights Reports To: Head of Marketing / Director of Customer Experience / Research Manager Location: Okhla, Delhi Employment Type: Full-time. Job Summary: The Customer Research Specialist is responsible for gathering, analyzing, and interpreting data about customers to help businesses understand customer needs, behaviors, and satisfaction levels. This role plays a key part in shaping product development, marketing strategies, customer experience initiatives, and business decisions. Key Responsibilities: Conduct Research Projects: Design and execute qualitative and quantitative research studies including surveys, interviews, focus groups, user testing, and observational research. Data Analysis: Analyze customer data using statistical methods and tools to identify trends, patterns, and insights. Customer Segmentation: Develop customer personas and segments based on behavior, demographics, and preferences. Reporting & Presenting Insights: Create reports and dashboards to clearly communicate findings and actionable insights to stakeholders. Collaborate Across Teams: Work with product, marketing, UX/UI, sales, and customer service teams to align research findings with business strategies. Competitor & Market Analysis: Stay updated on market trends and competitor strategies to understand external factors influencing customer behavior. Feedback Loop Management: Monitor and synthesize ongoing customer feedback from various channels (NPS, CSAT, social media, support tickets, etc.). Tool Management: Manage research tools and platforms such as survey software, CRM systems, analytics tools, and customer feedback platforms. Required Qualifications: Bachelor’s degree in Marketing, Psychology, Sociology, Business, Statistics, or a related field. 2+ years of experience in market or customer research. Proficiency with research and analytics tools (e.g., SurveyMonkey, Qualtrics, Google Analytics, SPSS, Excel, SQL). Strong analytical and critical thinking skills. Excellent written and verbal communication skills. Experience presenting research findings to non-technical audiences. Preferred Qualifications: Experience in B2B or B2C environments. Knowledge of UX research and human-centered design. Familiarity with customer journey mapping and design thinking principles. Background in data visualization tools (e.g., Tableau, Power BI). Soft Skills: Curiosity and a passion for understanding human behavior. Strong organizational and time-management skills. Ability to work independently and manage multiple projects simultaneously. Attention to detail and a commitment to data accuracy. Interested candidate , Apply at zulfequar@tpeginternational.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

Job Description: Customer Research Specialist Job Title: Customer Research Specialist Department: Marketing / Product / Customer Insights Reports To: Head of Marketing / Director of Customer Experience / Research Manager Location: Okhla, Delhi Employment Type: Full-time. Job Summary: The Customer Research Specialist is responsible for gathering, analyzing, and interpreting data about customers to help businesses understand customer needs, behaviors, and satisfaction levels. This role plays a key part in shaping product development, marketing strategies, customer experience initiatives, and business decisions. Key Responsibilities: Conduct Research Projects: Design and execute qualitative and quantitative research studies including surveys, interviews, focus groups, user testing, and observational research. Data Analysis: Analyze customer data using statistical methods and tools to identify trends, patterns, and insights. Customer Segmentation: Develop customer personas and segments based on behavior, demographics, and preferences. Reporting & Presenting Insights: Create reports and dashboards to clearly communicate findings and actionable insights to stakeholders. Collaborate Across Teams: Work with product, marketing, UX/UI, sales, and customer service teams to align research findings with business strategies. Competitor & Market Analysis: Stay updated on market trends and competitor strategies to understand external factors influencing customer behavior. Feedback Loop Management: Monitor and synthesize ongoing customer feedback from various channels (NPS, CSAT, social media, support tickets, etc.). Tool Management: Manage research tools and platforms such as survey software, CRM systems, analytics tools, and customer feedback platforms. Required Qualifications: Bachelor’s degree in Marketing, Psychology, Sociology, Business, Statistics, or a related field. 2+ years of experience in market or customer research. Proficiency with research and analytics tools (e.g., SurveyMonkey, Qualtrics, Google Analytics, SPSS, Excel, SQL). Strong analytical and critical thinking skills. Excellent written and verbal communication skills. Experience presenting research findings to non-technical audiences. Preferred Qualifications: Experience in B2B or B2C environments. Knowledge of UX research and human-centered design. Familiarity with customer journey mapping and design thinking principles. Background in data visualization tools (e.g., Tableau, Power BI). Soft Skills: Curiosity and a passion for understanding human behavior. Strong organizational and time-management skills. Ability to work independently and manage multiple projects simultaneously. Attention to detail and a commitment to data accuracy. Interested candidate , Apply at zulfequar@tpeginternational.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

We are seeking a talented individual to join our Employee Research team (Career) team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist - Career Consulting Delivery (C1) What can you expect? Mercer’s Employee Engagement team provides end-to-end diagnostic services to assess employee engagement, human-capital-program effectiveness, and key drivers of human capital outcomes. Our unique “say/do” approach links HRIS data directly to employee survey results to assess the relationship between what employees say against what they do in such areas as salary/performance history and employee engagement or productivity. In this role: You’ll have the opportunity to collaborate with one of the On-Line Mercer’s Teams responsible for designing and delivering of Employee Engagement surveys This role combines project and stakeholders’ management, analytical and research skills We will count on you for: Ownership of complete lifecycle of small scale engagement surveys Managing multiple client projects / stages and processes at same time Ability to eventually work independently on projects Cooperating with internal stakeholders and external clients globally to deliver high-quality employee engagement products Creating and testing online questionnaires on multiple survey tools Coordinating distribution of surveys (setting up invitation emails, reminder and making sure that system is set-up correctly) Conduct quality checks to ensure correctness of data Helping with the preparation of detailed presentations basis survey results Note: Applicants should be flexible working in shifts What you need to have: Minimum 3 years’ experience overall Good communication skills – verbal and written Hands-on expertise in MS-Excel (H-lookup, V-lookup, Index, Matches, Count, Functions, Pivot-tables, Concatenate, Shortcuts) Good time management skills (ability to prioritize tasks) Good analytical / problem solving skills and attention to detail Education: Graduate (any stream) What makes you stand out? Experience in preparing and conducting surveys Experience in employee engagement experience Domestic/Foreign languages knowledge Knowledge of Qualtrics or any other survey related tool Knowledge on platforms like Qlik, Sawtooth Ability to program on R & Python Advanced MS-Excel knowledge Experience in data analysis in large / complex datasets (>50k records) Experience in project management or working in projectile environment Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What you'll be doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What you'll need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice Notice: This is a remote position based in India.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What you'll be doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What you'll need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice Notice: This is a remote position based in India.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What You'll Be Doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What You'll Need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview We are looking for a marketing or research analytics specialist who will support our quantitative research survey program. Under the supervision of the Vice President Marketing Analytics the Survey Specialist will play a critical part in development, deployment, and assessment of quantitative surveys of existing and potential Zelis clients and stakeholders both in a B2B and B2C setting. In addition the incumbent will be relied on to perform quantitative interpretation and analysis that will lead directly to the creation of concise visualizations and reporting on survey results. You will help Zelis understand how marketing campaigns and client engagement are driving brand health, the competitive landscape, pricing, and product development. This will include working within our marketing analytics software solutions and survey tools. To be successful in this role, you should have an understanding of marketing surveys, reporting, and quantitative analysis of structured and unstructured survey results. 7+ years of experience in a marketing analytics and/or operations role; with 5+ years working for a U.S. based healthcare or U.S. healthcare provider in a B2B or B2C environment. 5+ years of experience with Qualtrics, QuestionPro or similar survey and reporting tools. 5+ years of working knowledge with Tabluea, PowerBI, or similar reporting tools. 2-3+ years working knowledge of CRM (Hubspot, Salesforce). Highly analytical and data-driven mindset with a strong statistical background. Passion for bringing process and structure to support data-driven decisions. Ability to communicate survey insights concisely and perform quantitative analysis on structured and unstructured survey data. Ability to interface with third-party vendors (Qualtrics, Klue) for basic to moderate troubleshooting. Growth-oriented and adaptable; able to excel in fast-paced environments with complex data needs. Attention to detail—accurate data gathering, insightful analysis, ability to manage logistics and tactical details with flawless execution. Must be a self-starter and quick learner with the desire to learn. Healthcare industry experience a plus but not required.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What You'll Be Doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What You'll Need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What You'll Be Doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What You'll Need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next. We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap. You’ll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market. Up to turn intelligent insights into action on a global scale? Let's get in touch. What You'll Be Doing Leading brand tracking and consumer research across priority markets Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity Championing the strategic use of research to inform marketing decision-making at scale What You'll Need 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams Experience working closely with executive stakeholders and influencing decision-making at the leadership level Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

📍 Location: Ahmedabad, Gujarat 💼 Employment Type: Full-time 🕒 Experience Level: Entry / Mid / Senior About Us At Arrowmed India, we believe in the power of data to drive smarter decisions. We are a dynamic and forward-thinking organization focused on delivering top-tier solutions in Trading. As we continue to grow, we’re looking for a Market Research Analytics Specialist to join our team and help uncover actionable insights that fuel strategy, innovation, and customer understanding. Role Overview As a Market Research Analytics Specialist, you will be responsible for collecting, analyzing, and interpreting market data to support key business decisions. Your insights will play a critical role in identifying trends, understanding customer needs, and shaping product and marketing strategies. Key Responsibilities Conduct both qualitative and quantitative market research Analyze customer behavior, market trends, and industry developments Design and manage surveys, focus groups, and other research tools Interpret complex data sets and turn them into easy-to-understand insights Present findings and recommendations to stakeholders and leadership Track competitor activity and report on strategic opportunities Collaborate with product, marketing, and strategy teams to inform decisions Requirements Bachelor’s degree in Marketing, Business, Economics, Statistics, or a related field 1+ years of experience in market research, analytics, or similar roles Proficiency with research and analytics tools (e.g., Excel, SPSS, Tableau, Power BI) Experience with survey platforms like Qualtrics, Google Forms, or SurveyMonkey Strong analytical thinking and attention to detail Excellent written and verbal communication skills Ability to manage multiple projects in a fast-paced environment What We Offer Competitive salary and performance-based bonuses Flexible working hours and remote work options Opportunities for professional growth and development A collaborative, inclusive, and innovative team environment

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. Position Overview We are looking for a User Researcher who is passionate about deeply understanding our customers' needs, context, and motivations. You will accelerate innovation and drive value by bringing these insights to everything we do at DigitalOcean. As a User Researcher at DigitalOcean, you'll join a dynamic team dedicated to revolutionizing cloud computing and AI. Reporting to the Manager of User Research, you will act as a critical link between our users and our business. You'll work with product and design teams to guide the future of our business by generating actionable insights that ensure our products and services meet the everyday needs of our users. You'll lead research for critical customer journeys and products, serving as a strong advocate for applied research and a user-centered mindset across the organization. In addition to leading tactical studies, you will contribute to strategic, continuous research programs that elevate overall "customer intelligence" across the organization. Working with your fellow researchers and strategy leaders, you'll also help shape the team's culture, ways of working, and approach to ResearchOps. What You’ll Do Lead Research from End-to-End: Manage every step of the research process, from study planning and participant recruiting to conducting activities, analysis, and reporting. Generate Actionable Insights: Partner with product managers and designers to scope and lead tactical research that drives decisions and helps teams understand user needs. Influence and Advocate: Create impactful deliverables that clearly communicate your findings and recommendations, spurring teams to action. You'll serve as an advocate for user exposure, empowering peers to center the customer experience in their daily work. Contribute to Our Research Practice: Help build and improve research practices, methods, and guidelines. You will also contribute to our centralized research library, increasing the accessibility and impact of every insight. What You’ll Add To DigitalOcean BS or MS in Interaction Design, Cognitive Science, HCI, Anthropology, Psychology, or equivalent experience 3-5 years’ experience planning, conducting, and communicating the findings from user research for digital products and services, ideally with a focus on technical users A strong ability to understand and articulate user needs, as well as to generate and communicate compelling & actionable insights A strong understanding of the digital product lifecycle and the ability to collaborate successfully with designers, technical & business teams Proven knowledge of an array of quantitative and qualitative research methodologies and how to combine them to generate the most actionable insights Excellent communication and storytelling skills, with the ability to influence leaders as well as peers Ability and interest in running short-term tactical studies to inform rapid product iteration, with some experience and desire to plan and run strategic research with a longer time horizon and wider impact Familiarity with qualitative and quantitative data collection and analysis tools, including Qualtrics, GreatQuestion, GetFeedback, Amplitude and Looker A proven track record in conducting mixed-method research studies and an ability to demonstrate the impact of research An interest in collaborating closely with cross-functional teams and colleagues from across the organization Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. This job is located in Hyderabad, India

Job Information Date Opened 11/09/2025 Job Type Full time Industry Technology Work Experience 5+ years City Mumbai Province Maharashtra Country India Postal Code 400047 About Us Zill Consulting serves the world's leading companies by helping them connect with and learn from their customers. We design, deploy, and optimize best-in-class Experience Management (XM) solutions. Programmes and technology that dramatically improve organizational impact and technology returns for our clients. We currently deliver services across four continents (Europe, Asia, Africa and North America) and are expanding our footprint across the globe. Zill Consulting has delivered over 500+ XM Programs in last 24 Months for many global organizations. Job Description We’re looking for a Technology Consultant experienced in Qualtrics APIs with strong Python or VBA skills to design, automate, and integrate survey and data workflows. You’ll partner with stakeholders to build scalable solutions, optimize reporting, and streamline business processes. What You’ll Do Build and maintain integrations using Qualtrics APIs. Automate survey operations, reporting, and data workflows with Python or VBA. Troubleshoot and optimize API calls for performance and security. Collaborate with teams to deliver data-driven solutions. Requirements What We’re Looking For Hands-on Qualtrics API experience. Proficiency in Python or VBA for automation. Knowledge of REST APIs, JSON, JS, CSS and data integration. Strong problem-solving and communication skills. Nice to Have SQL and data visualization experience (Power BI, Tableau). Familiarity with other CX/survey platforms.

As an experienced Primary Market Research Lead at ISS Market Intelligence (ISS MI) in Mumbai, you will take ownership of the methodology, content, and analysis of multiple high-profile research studies in support of the U.S. ISS MI Research team. Your role will involve working closely with internal stakeholders to design surveys, optimize online data collection techniques, ensure data integrity, analyze results, and manage analysts and associates. Your responsibilities will include: - Managing direct reports responsible for fielding and reporting aspects of multiple quantitative studies on advisor-sold investment products - Engaging with client-facing teams, utilizing external data sources, studying the competitive landscape, and conducting independent research to inform survey design and analysis - Creating product roadmaps, content schedules, and long-term product improvements - Identifying and implementing improvements to survey instruments and research methodology strategies - Partnering with research product leaders to enhance product menu, deliverable architecture, data warehouses, analytics, and methodologies - Ensuring content consistency across all research products - Analyzing research results and overseeing the creation of deliverables - Building and operationalizing a survey sample panel - Developing and tracking fielding performance metrics - Providing product status updates to stakeholders - Mentoring and training junior team members - Serving as a subject-matter expert on allocated products Qualifications required for this role: - Bachelor's Degree with academic distinction in Economics, Business, Social Science, or related fields - Minimum of 7 years of experience in research project/product management, including survey design and implementation, preferably in the financial services sector - Experience in designing and executing online surveys - Strong quantitative skills and a passion for analyzing statistical data - Exceptional attention to detail and organization - Ability to juggle multiple responsibilities simultaneously - Experience working with survey panels and managing sample - Excellent written and verbal communication skills - Ability to work in a fast-paced, deadline-driven environment - Proficiency in Microsoft Office software required; familiarity with SPSS, Qualtrics, Python, SQL, C++ is a plus At ISS STOXX, you can expect a culture that values diverse skills, perspectives, and experiences, empowering you with resources, support, and opportunities to grow both professionally and personally. Together, you will foster an environment that fuels creativity, drives innovation, and shapes future success. ISS STOXX GmbH, established in 1985, is a leading provider of research and technology solutions for the financial market, offering benchmark and custom indices globally. ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients. ISS Market Intelligence (ISS MI) provides data, insights, and market engagement solutions to the global financial services industry, empowering clients to assess target markets, identify opportunities, and execute go-to-market initiatives. To learn more about ISS STOXX and ISS Market Intelligence, visit our website at https://www.issgovernance.com.,

Position Title CPW Analyst I, Consumer Insights Function/Group Consumer & Market Insights (CMI) Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Manager Remote/Hybrid/in-Office Hybrid About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. Job Overview Function Overview The future of food will be created by those who best anticipate evolving consumer behavior. Consumer & Market Insights (CMI) collects, curates, and combines data, human behavior understanding, and empathy to achieve competitive advantage for General Mills. Our mission in CMI ‘globally’ is to be the spark that ignites growth acceleration, connecting insights and analytics to drive action. We drive business growth through a deep understanding of our consumers and our markets. Our goal is to illuminate growth opportunities and guide teams to activate behind them through consumer-led strategies and ideas. CMI Mumbai is an extension of General Mills CMI global organization, working closely with Growth Analytics & Foresights central teams, and all our GMI business segments i.e. North America Retail, Pet, International and North America Food Service, along with the CPW business (GMI’s JV with Nestle). We are a young and dynamic team of ~100 and growing, with research, data, and analytical skills, with the unique opportunity to shape and scale capabilities across our global organization. For more details about General Mills please visit this Link Key Accountabilities Project management and execution Accountable for end-to-end project management Develop proficiency in using DIY research platforms like Qualtrics, Dynata, QualSights, Synthesio etc. Responsible for questionnaire designing and survey programming on DIY platform Synthesize data and analysis into impactful, action-orientated reports for internal stakeholders Ensuring each project is delivered on time with high accuracy Creating a story out of the insights using compelling narratives, visuals, and data-driven evidence Vendor management Partner with external research agencies to drive high quality and actionable deliverables Stakeholder management Understanding stakeholder requirements and suggesting appropriate research methods based on business requirement Effectively managing conversations with stakeholders with minimum supervision Communicate key findings and present actionable recommendations to stakeholders and leadership team Minimum Qualifications 3 years (4-5 years preferred) of relevant market research experience including client management, questionnaire design, data analysis and reporting Master’s degree or MBA with specialization in Marketing or Market research Must have strong written and verbal communication skills to effectively interact with stakeholders and team members Strong knowledge of quantitative research methods like Concept test, product test, brand tracking, Ad testing etc. Strong Data interpretation skills Must be able to multitask and effectively manage multiple stakeholders, vendors and projects together Preferred Qualifications Experience working with cross-functional teams Possess strong time management, teamwork, and analytical skills Experience in using third party research platforms like Qualtrics/ Dynata etc. Company Overview We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Primary Research Analyst contributes to the success of RSM’s primary research team by serving as a data analyst for primary research projects and other related efforts. In this role, the Analyst will help to oversee all aspects of data analysis after the conclusion of a study and will also have input into study and data design to help optimize the speed, effectiveness and accuracy of data analysis. This individual plays a key role in our mission to enable RSM’s ability to listen, understand, and act on market and talent insights. In this role, the analyst will use our data tools, including AI tools such as Copilot or ChatGPT to help generate insights from the studies we conduct and business problems we are asked to solve, including internal employee surveys (VOE), external market studies (such as Brand, Loyalty and Post Engagement) and other ad-hoc studies such as communications testing and competitive analysis. This is a supporting role to the team, who are the primary leads for most projects. This individual will report to the Associate Director but be utilized across the team as needed to add value and speed time to insights on relevant projects. Essential Duties Analyze data from primary research studies: In collaboration with the primary research leads, the analyst will organize, analyze, and report on research findings using a variety of common market analysis tools, including: SPSS Qualtrics Research suite, and similar cloud analysis programs AI tools such as Copilot and ChatGPT Working knowledge of quantitative and qualitative market research techniques such as frequencies, descriptive statistics, regression, factor analysis, and statistical testing. Understanding of how to work with, merge, quality check, and manipulate large data sets 1,000+ records in common formats such as CSV, SAV, TXT and others. Ability to analyze both structured and unstructured data to produce insights on what the data says and what the story is behind the results. This is often done after the initial study is completed to help with follow-on analysis or deeper insights. Experience using and experimenting with AI tools and prompt engineering. Familiarity with agentic AI is a plus. Assist In Finalizing Primary Research Reports Contributes to reports in both organization, content and ideas Proofing and error checking reports for internal audiences and for public release Working knowledge of reporting tools like MS PowerPoint and MS Excel and statistical tools such as R and SPSS. Collaborates within the primary research team and, when needed, across other insights teams to support primary research projects. Responsible for archiving and storing data from primary research studies in systems of record including SharePoint, Qualtrics, OneDrive and other similar platforms and serving in this role to help the Primary Research team stay organized and easily access important research studies and share with stakeholders. Collaborate across teams, including Primary Research, other areas of insights, Talent, Customer Experience, Innovation and others to enable RSM’s ability to listen, understand, and act on market and talent insights across the . Other duties as assigned . EDUCATION/CERTIFICATIONS (must Note Required Or Preferred) Bachelor’s Degree in data science, statistics, marketing research, economics (or a social science with an emphasis on research methods) is required Technical/Soft Skills Required: Proficient using market research data analysis tools such as SPSS, Qualtrics research suite, or R Proficient with Microsoft Office Applications (Excel, Word, Power Point) Ability to explain the results of data analysis in plain speak to those who use our results for their work and aren’t data analysts themselves Strong attention to detail and fact checking/reviewing data for errors and inconsistencies Experience with AI Tools or machine learning to analyze unstructured data (Microsoft Co-Pilot, ChatGPT) and utilizing reasoning models to solve business problems Preferred: Experience working on voice of employee and similar types of internal talent surveys Some experience with and openness to learning cloud-based reporting tools such as Power BI, Tableau, and others Data visualization skills, including the ability to create compelling and insightful visualizations Good team and relationship building skills and an ability to work independently to get the job done. Strong analytical and communication skills Ability to translate insights into actionable findings Lives our 5C’s in their work: Caring, Curious, Collaborative, Courageous and Critical thinkers Qualtrics CX certification Experience Required 3-5 years minimum of related experience working in a data analyst role, corporate research department, or a client or customer insights team with a marketing research supplier Experience in quantitative and qualitative marketing research methods, tools, and techniques Demonstrated experience using SPSS and equivalent tools to analyze large data sets and develop insights and data stories Experience with cloud-based data collection tools such as Qualtrics or Medallia Required LEADERSHIP SKILLS Effectively researches, documents, and analyzes information based on client and team expectations and research/business objectives. Active listening skills to ensure complete and accurate understanding of goals, tasks, and deliverables. Comfortable using problem solving skills to help a team formulate conclusions and recommendations. Able to work independently, autonomously, and self-directed Tolerance for ambiguity and ability to clarify needs Comfortable presenting, communicating, and explaining ideas and results cross-functionally and across levels Ability to navigate a matrix environment to influence others and drive action and stay on time with projects Project management skills, including planning, organization, critical thinking and problem-solving skills, exceptional attention to detail and discretion managing sensitive data Demonstrates an interest in innovation and continuous learning, adaptability, and staying current with emerging trends in data analysis At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Primary Research Analyst contributes to the success of RSM’s primary research team by serving as a data analyst for primary research projects and other related efforts. In this role, the Analyst will help to oversee all aspects of data analysis after the conclusion of a study and will also have input into study and data design to help optimize the speed, effectiveness and accuracy of data analysis. This individual plays a key role in our mission to enable RSM’s ability to listen, understand, and act on market and talent insights. In this role, the analyst will use our data tools, including AI tools such as Copilot or ChatGPT to help generate insights from the studies we conduct and business problems we are asked to solve, including internal employee surveys (VOE), external market studies (such as Brand, Loyalty and Post Engagement) and other ad-hoc studies such as communications testing and competitive analysis. This is a supporting role to the team, who are the primary leads for most projects. This individual will report to the Associate Director but be utilized across the team as needed to add value and speed time to insights on relevant projects. Essential Duties Analyze data from primary research studies: In collaboration with the primary research leads, the analyst will organize, analyze, and report on research findings using a variety of common market analysis tools, including: SPSS Qualtrics Research suite, and similar cloud analysis programs AI tools such as Copilot and ChatGPT Working knowledge of quantitative and qualitative market research techniques such as frequencies, descriptive statistics, regression, factor analysis, and statistical testing. Understanding of how to work with, merge, quality check, and manipulate large data sets 1,000+ records in common formats such as CSV, SAV, TXT and others. Ability to analyze both structured and unstructured data to produce insights on what the data says and what the story is behind the results. This is often done after the initial study is completed to help with follow-on analysis or deeper insights. Experience using and experimenting with AI tools and prompt engineering. Familiarity with agentic AI is a plus. Assist in finalizing primary research reports : Contributes to reports in both organization, content and ideas Proofing and error checking reports for internal audiences and for public release Working knowledge of reporting tools like MS PowerPoint and MS Excel and statistical tools such as R and SPSS. Collaborates within the primary research team and, when needed, across other insights teams to support primary research projects. Responsible for archiving and storing data from primary research studies in systems of record including SharePoint, Qualtrics, OneDrive and other similar platforms and serving in this role to help the Primary Research team stay organized and easily access important research studies and share with stakeholders. Collaborate across teams, including Primary Research, other areas of insights, Talent, Customer Experience, Innovation and others to enable RSM’s ability to listen, understand, and act on market and talent insights across the . Other duties as assigned . EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelor’s Degree in data science, statistics, marketing research, economics (or a social science with an emphasis on research methods) is required TECHNICAL/SOFT SKILLS Required: Proficient using market research data analysis tools such as SPSS, Qualtrics research suite, or R Proficient with Microsoft Office Applications (Excel, Word, Power Point) Ability to explain the results of data analysis in plain speak to those who use our results for their work and aren’t data analysts themselves Strong attention to detail and fact checking/reviewing data for errors and inconsistencies Experience with AI Tools or machine learning to analyze unstructured data (Microsoft Co-Pilot, ChatGPT) and utilizing reasoning models to solve business problems Preferred: Experience working on voice of employee and similar types of internal talent surveys Some experience with and openness to learning cloud-based reporting tools such as Power BI, Tableau, and others Data visualization skills, including the ability to create compelling and insightful visualizations Good team and relationship building skills and an ability to work independently to get the job done. Strong analytical and communication skills Ability to translate insights into actionable findings Lives our 5C’s in their work: Caring, Curious, Collaborative, Courageous and Critical thinkers Qualtrics CX certification EXPERIENCE Required 3-5 years minimum of related experience working in a data analyst role, corporate research department, or a client or customer insights team with a marketing research supplier Experience in quantitative and qualitative marketing research methods, tools, and techniques Demonstrated experience using SPSS and equivalent tools to analyze large data sets and develop insights and data stories Experience with cloud-based data collection tools such as Qualtrics or Medallia LEADERSHIP SKILLS Required Effectively researches, documents, and analyzes information based on client and team expectations and research/business objectives. Active listening skills to ensure complete and accurate understanding of goals, tasks, and deliverables. Comfortable using problem solving skills to help a team formulate conclusions and recommendations. Able to work independently, autonomously, and self-directed Tolerance for ambiguity and ability to clarify needs Comfortable presenting, communicating, and explaining ideas and results cross-functionally and across levels Ability to navigate a matrix environment to influence others and drive action and stay on time with projects Project management skills, including planning, organization, critical thinking and problem-solving skills, exceptional attention to detail and discretion managing sensitive data Demonstrates an interest in innovation and continuous learning, adaptability, and staying current with emerging trends in data analysis At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Customer Experience Manager (CXM)As a CXM youll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations. Key Responsibilities Customer Journey Mapping: Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products. Voice of the Customer (VoC): Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment. Cross-Functional Collaboration: Work closely with product, engineering, sales, support, and marketing teams to align customer experience initiatives with business goals. Customer Advocacy: Identify customer trends with Blackbaud product, & using those success stories into testimonials, case studies, and referrals. Data-Driven Insights: Use customer data and analytics to identify trends, measure satisfaction (e.g., NPS, CSAT), and drive continuous improvement. Issue Identification: Identify customer issues with existing instance of Blackbaud product & report those into actionable items. Qualifications Bachelors degree in business, Marketing, Communications, or related field. 5-10 years of experience in customer experience, customer success, or related roles in the tech industry. Experience with customer data analysis and VoC programs (Preferred). Experience with tools like Salesforce, Gainsight, GonG, Qlik, Qualtrics, Power-BI and product analytics platforms (Preferred). Experience with Product management (Preferred). Strong understanding of customer journey mapping, CX metrics, and CRM tools. (Preferred). Experience gathering and analyzing information and using it to develop effective solutions to difficult problems or situations. Excellent communication, problem-solving, and project management skills. Empathy-driven mindset with a passion for customer satisfaction and loyalty. Experience in writing and interpreting T-SQL. Excellent written and verbal communication and presentation skills. Strategic thinking and prioritization Advanced English skills required.

Overview We are seeking a talented UX/UI Designer to join our team and contribute to the creation of innovative digital experiences. The ideal candidate will have a passion for user-centric design and a keen eye for detail. Responsibilities Collaborate with product managers and developers to create intuitive user interfaces Conduct user research to understand user needs and behaviours Design wireframes, mock-ups, and prototypes for web and mobile applications Perform user acceptance testing to ensure a seamless user experience Work closely with cross-functional teams throughout the product development lifecycle Utilise tools such as Adobe Creative Suite, Qualtrics, and Jira to enhance design processes Qualifications Proficiency in UX/UI design principles and best practices Experience with Less style sheet language and JavaScript Familiarity with Unity and APIs is a plus Strong communication skills and ability to present design concepts effectively Previous experience in conducting user research and usability testing Ability to work collaboratively in a fast-paced environment If you are a creative thinker with a passion for creating engaging digital experiences, we would love to hear from you. Apply now to be part of our dynamic team! Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person

Job requisition ID :: 88178 Date: Sep 8, 2025 Location: Coimbatore CEC Designation: Senior Associate Entity: Deloitte South Asia LLP Human Capital Operate Change Management Operate | Change | Senior Associate What impact will you make? At Deloitte, your work will help clients navigate transformation by enabling the people side of change. As part of the Change Management Operate team, you will deliver and manage change interventions that promote adoption, build readiness, and drive sustained engagement. You will support and guide large-scale change execution activities across strategic programs for global clients. The Team & Growth Opportunities Deloitte’s Change Management Operate team helps clients manage complex transformations by applying structured change methodologies, stakeholder engagement strategies, and scalable delivery practices. We collaborate across functions to deliver high-impact change outcomes through execution-focused support. Our professional development model ensures you receive continuous mentorship and skill-building opportunities while contributing to programs that make a difference. Learn more about Human Capital Practice. Explore Deloitte University, The Leadership Centre. Work you’ll do. As a Senior Associate, you will: Support the execution of change management activities across communications, stakeholder engagement, training readiness, and change measurement. Collaborate with internal teams and client stakeholders to help maintain stakeholder maps, change impact logs, and adoption dashboards. Assist in coordinating change readiness activities such as surveys, focus groups, and interviews, and help analyze inputs to support targeted interventions. Contribute to the preparation of change deliverables including stakeholder engagement materials, readiness assessments, status updates, and execution trackers. Help design and implement communication and learning materials such as newsletters, FAQs, guides, and digital assets tailored to various stakeholder groups. Maintain organized documentation for change initiatives, ensuring version control and proper approvals. Support the tracking and reporting of change KPIs (e.g., adoption, sentiment, training completion) using available tools and templates. Apply foundational knowledge of structured change methodologies (e.g., Prosci ADKAR, Agile CM) under guidance from senior team members. Provide support to the project team by ensuring the quality and alignment of deliverables with overall project objectives. Work closely with project leads and managers to ensure timely delivery of assigned change management tasks. Skills Required: Must Have: Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behavior, Mass Communication, Journalism, English, or related fields). 1 to 3 years of professional work experience, preferably in change management, transformation programs, organizational development, or related areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building. Excellent communication and written language skills. Impeccable attention to detail, organizational skills, and the ability to multi-task. Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint). Good to Have: Exposure to change management methodologies (e.g., ADKAR) or relevant certifications. Experience supporting ERP or digital transformation projects (e.g., SAP, Workday, Oracle). Familiarity with visualization tools (Power BI, Tableau), survey platforms (Forms, Qualtrics), or collaboration tools (Miro, MS Teams). Experience working with global teams or in cross-functional environments. Technical Skills Solid working knowledge of MS Office Suite (PowerPoint, Excel, Word, Outlook, SharePoint). Familiarity with project and collaboration tools such as MS Teams, Smartsheet, Asana, or JIRA. Basic understanding of survey and data collection tools (e.g., MS Forms, SurveyMonkey, Qualtrics). Ability to interpret data and generate insights using Excel or introductory-level BI tools (e.g., Power BI, Tableau). Exposure to digital design tools (e.g., Canva, Adobe Creative Cloud) and virtual whiteboarding platforms (e.g., Miro, MURAL) is a plus., Awareness of Learning Management Systems (LMS) or content delivery platforms is desirable. Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.

Senior Salesforce Developer Noida Contract - 6 + Months Our client in Noida is looking for Senior Salesforce Developer this is a Contract - 6 + Months role. Please email me at supriya.thorat@itbility.com.au for more information. Job description: : • Hands-on software development experience across a variety of CRMs including large scale product implementations and customisations. • Extensive experience in enterprise application software development including analysis, design, development, testing, implementation, documentation and support and a thorough understanding of the SDLC, release management, environment management and configuration management. • Experience in working on enterprise-wide implementation and roll-out of Salesforce/ other CRMs. • Extensive experience in Salesforce Industry Cloud Administration (Omnistudio, standard and custom objects, security and access, user/ data/ activity management, reports and dashboards, workflows and process automation), Salesforce Industry Cloud Customization (using Omnistudio, Business Rules Engine, Data Processing Engine, SOQL, Apex Classes/ triggers/ Visualforce pages, Lightning components) and Salesforce Marketing Cloud. • Experience working on Salesforce Lightning interface, Lightning Web Components, Experience Cloud Portals, Add- ons (EDA – Education Data Architecture, Rollup Helper etc.) and integration using Salesforce connectors for Cvent, Qualtrics, Cisco and integration APIs for Boomi. • Experience in understanding and applying Salesforce Education data models (Education Data Architecture or Education Cloud). • Experience in Salesforce DX (Salesforce CLI, Scratch Orgs), Atlassian DevOps tool set (Jira, Confluence), GitLab/ GitHub and VS Code to manage applications/ product lifecycle. • Knowledge of information systems support practices and ITIL with excellent problem analysis, root cause diagnosis and solving skills working effectively as part of a team of experts to resolve multi-functional problems. • Experience working in dynamic and rapidly changing environment using Agile, DevOps and Quality Assurance practices and methodologies. • Demonstrate an ability to communicate effectively across all levels of the organisation, adapt to change, and high degrees of initiative to meet service expectations, and handle multiple assignments to meet competing deadlines. • Certified Salesforce Platform Developer and Omnistudio Developer with an appropriate tertiary qualification and/or equivalent mix of education/training and relevant experience. Desirable Skills: • Salesforce Education Cloud Consultant Certification • Proficient in MS applications, and experience working in Jira and Confluence. • Experience working in a university. Personal Attributes: • Outstanding senior leader engagement skills • Ability to effectively manage complexity and ambiguity All candidates should have full working rights in Australia. Only shortlisted candidates will be contacted for this role. To apply, please submit your resume ASAP for immediate consideration or email supriya.thorat@itbility.com.au

People Analytics – Employee Listening Analyst Location: NBS Gurugram Position Summary In this role, you will support the roll-out of the Employee Listening strategy, collect data and analyze results, sharing insights at the Market and Zone Level in cooperation with the Zone AoA People Analytics Team. You will also be the face to Markets and Zones in the NBS Center for People Analytics methos and tools, analysis and visualization, providing governance support and reporting. You will also deliver enablement, by supporting HR stakeholders with capability building for strategic solutions. A Day in the Life You’ll play a pivotal role in supporting the HR function and the wider business with people analytics with: Customer Facing Provide best in class service to the stakeholders. Communicate with Markets SPOCs and provide consultancy on employee listening; defining of proper tools and methods for surveying and data analysis and visualization. Employee Listening Strategy roll-out Implement and drive improvement of standards, frameworks, tools and methodology for Qualtrics, delivering also technical support. HR Data Standards and Governance and Reporting Prepare inputs for cross-CoC and CoS HR master data and analytics governance to ensure seamless, End-to-End alignment across HR, and consistent HR services delivery to all zones, businesses, functions, and markets. Capability building on Qualtrics effective adoption in the markets in scope Supporting Employee listening champions, HR professionals, line managers in the market What will make you successful Masters Level education or equivalent Advanced level of English Exerience in one of the HR function e.g. CoE, CoS, HRBP Worked within a Matrix environment; achieving results through effective influencing, collaborating Strong Stakeholder management experience Experience and comfort working and leading projects in cross functional and geographical teams Working knowledge and experience in evolving statistical methods and approaches to problem solving in business and HR Strong Project management skills Strong Service and Client orientation Solid Analytical skills Experienced PowerBI user Experience in designing and administering surveys would be an advantage At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day. Be a force for good. Join Nestlé and visit us on www.nestle.com.

Summary Position Summary Information Technology Services (ITS) – Analyst Digital Collaboration Consultant (Tech) Information Technology Services (Australia-ITS) The ITS teams working out of Hyderabad provide services across various teams in EAS, Service Support, RPA, IT Risk and Compliance, QA, Cyber Security etc. The primary focus of this team is to provide the management and technical support to the key business contacts in Australia by ensuring that all the required SLAs, KPIs and other client requirements are met in an excellent manner. About the Role: The purpose of this role is to play a role in the adoption of Deloitte’s collaboration and productivity apps among our end users, with the aim of uplifting their digital capability in the workplace. Our mission is to help our people work smarter, not harder. You will be a member of our Digital Collaboration pillar within the Digital Collaboration & Research (DCR) Team. You will work with end users to resolve their support queries and provide best practice advice on how they can get the most out of our apps. You will also manage license allocation, facilitate regular audit processes, execute monthly reporting and be involved in projects launching new apps and features and continuous improvement initiatives. This is a unique opportunity to play a role in increasing our Firm’s digital fluency in a hybrid working world while also being exposed to exciting projects and initiatives. Key Responsibilities: Monitor the support queue and resolve issues and questions related to our digital collaboration apps in a professional and timely manner. Support the administration of licencing and audits for applications such as Miro, Menti, Qualtrics, Power Platform and Docusign. Ensure the accuracy of data inside AvePoint MyHub and Cloud Governance (e.g. updating renewal profiles for Teams workspaces, reviewing and updating the geo location of AU Teams workspaces). Assist with the quarterly invoicing and recharge of costs for our digital collaboration apps. Test and promote new front end M365 functionality and app features Key Stakeholder Relationships: End users at all levels ITS Service Support Teams (L1 and L2) Global Digital Collaboration Team Business Security Office (BSO) KPIs/Key Results (what is delivered) Metric – All queries and license requests resolved within defined SLAs. Metric – Periodic data updates in MyHub/Cloud Governance executed according to schedule. Metric – Invoice and recharges executed according to schedule. Critical Success Factors (the way the role is executed) Passionate about managing and responding to end user queries and ensuring outstanding feedback through excellent service delivery. Applies critical thinking to each support ticket to understand the issue the user is facing and ensures that any follow-up questions are only sent if absolutely required. Attention to detail and proactive. Builds product knowledge, staying abreast of the features coming on the product roadmaps for each of our productivity and collaboration apps. Demonstrates initiative by seeking to understand how personal scope contributes to broader business objectives. Competencies / Personal Attributes / Interpersonal Skills (about the person) Competencies & definitions (essential & desired) Customer Service – You have confidence consulting with users from all different levels across different business areas. Communication – You have a proven track record of excellent written skills as well as excellent active listening skills. Can Do Attitude – You have initiative to see things to resolution and a desire to make an impact for our end users. Digital Mindset – You display a natural curiosity to understand and embrace collaboration apps and appreciate the acceleration of technology change. Learning – You have a positive and passionate learning mindset to ensure you stay abreast of new and emerging technologies in the digital collaboration space. Qualifications, Work Experience & Technical Prerequisites Technical / Specialist / Industry qualifications & work experience required in this role (essential & desired) Bachelor in Business or Technology Customer Service Preferred – Some understanding of Microsoft Teams, SharePoint Online How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Disclaimer: Please note that this Job Description is subject to change based on the business/project requirements and at the discretion of management. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 311229

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Summary The Customer Experience (CX) Analyst II is responsible for analyzing customer interactions, feedback, and data to provide insights that enhance the overall customer experience. This role involves working cross-functionally with teams to identify pain points, develop strategies to improve customer satisfaction, and help the organization deliver exceptional service. The CX Analyst leverages data-driven insights to ensure customer needs are met while driving loyalty and retention. Key Responsibilities Data Analysis & Reporting: Collect, analyze, and interpret customer data from various sources such as surveys, feedback forms, CRM systems, and call centers. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to customer experience. Identify trends, patterns, and areas for improvement based on data insights. Customer Insights Conduct root cause analysis to understand customer pain points and areas of dissatisfaction. Partner with stakeholders to prioritize and address issues affecting the customer journey. Present actionable insights and recommendations to leadership to improve customer satisfaction. Survey Management Design and manage customer surveys (e.g., Net Promoter Score, CSAT, CES) to gather feedback. Analyze survey results to measure customer satisfaction and identify improvement opportunities. Customer Journey Mapping Map and analyze the end-to-end customer journey to identify gaps, inefficiencies, and opportunities for improvement. Collaborate with teams to streamline processes and enhance touchpoints across the customer lifecycle. Collaboration & Communication Work closely with product, marketing, sales, and customer support teams to align initiatives with customer needs and expectations. Act as a customer advocate within the organization, ensuring customer-focused decision-making. Continuous Improvement Monitor industry trends and best practices in customer experience to recommend innovative strategies. Support the development and implementation of new processes, tools, and technologies to enhance the customer experience. Work Experience 5–8 years in customer experience, data analysis, or similar roles Knowledge of CX tools like Medallia, Qualtrics, InMoment, Verint, Forsta, SurveyMonkey Experience in market research, voice of customer, or data analysis (preferred) Good communication skills to work with global teams Strong analytical and problem-solving abilities Proficient in Excel, Tableau, or Power BI Clear communication and presentation of insights Ability to handle multiple projects and meet deadlines in a fast-paced setting Skills & Knowledge Tools Knowledge: Critical Thinking Detail Oriented Impact and Influencing Interpersonal Communication Multitasking Problem Solving Time Management Application Design and Management Business Process Modelling Cloud Infrastructure Management Database Management Technical Documentation Network Architecture and Management Scalable Technologies & Architecture Software Development Life Cycle (SDLC) Systems Integration Business Process Management (BPM) Systems like Metastorm Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned