43840 Retention Jobs

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0.0 - 3.0 years

2 - 3 Lacs

chennai

Work from Office

Be the first point of contact for merchants. Troubleshoot issues, onboard users, drive retention. 1-3 years experience in customer support/success (SaaS/eCommerce preferred). Strong communication, problem-solving skills. Employee state insurance Annual bonus Sales incentives Performance bonus Referral bonus Provident fund Gratuity Capability building program Job/soft skill training Course reimbursements

Posted 20 hours ago

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60.0 years

0 Lacs

delhi, india

On-site

About Us We help make the world a healthier place, for more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve patients' and consumers' health. A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. The entrepreneurial adventure, which began over a century ago, is driven by an unrelenting commitment to improve public health worldwide and making the world a healthier place. bioMérieux India We are a 100% subsidiary of bioMérieux SA, Marcy L’Etoile, France and have been in the Indian market for more than 25 years. We serve close to 5000+ customers with our diagnostic solutions in cl...

Posted 21 hours ago

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0 years

0 Lacs

gurugram, haryana, india

On-site

Job Responsibility: 1.Ensure that all revenue targets which have been agreed with management are not only achieved but also exceeded 2.Ensuring that all relationships allocated are maintained and grow their business with the organization at a certain % year on year. Also to personally visit each relationship client at least once in every week irrespective whether they have a brief or not. 3.Ensuring that every client brief is understood clearly and each proposal presented is perfect in every aspect so that closure is achieved. Coordinating with all internal departments for support in logistics / costs / creatives and ensuring that only appropriate material is passed on to client after proper...

Posted 22 hours ago

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0 years

0 Lacs

gurugram, haryana, india

On-site

Job description: About FitClub FitClub is a premium fitness destination committed to helping members achieve their health and wellness goals. We are looking for a CRM Executive to manage our member database, enhance customer engagement, and ensure a seamless experience for both existing and new members. Key Responsibilities Manage and maintain the CRM system with accurate member and lead data. Track inquiries, memberships, renewals, and follow-ups to ensure no lead or client is missed. Support the sales team by assigning and monitoring leads through CRM. Run member engagement campaigns (renewal reminders, offers, trial follow-ups, feedback, etc.). Generate daily, weekly, and monthly reports ...

Posted 22 hours ago

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5.0 years

6 - 6 Lacs

chandigarh

On-site

POSITION: HR MANAGER EXP: 5 YEARS MINIMUM JOB LOCATION: CHANDIGARH INDUSTRY: REAL ESTATE SALARY: 45K-50K M: 8801270000 HR Manager – Real Estate Job Role Overview: Responsible for overseeing and executing all HR functions including talent acquisition, employee relations, compliance, performance management, and HR operations to support smooth business functioning in a dynamic real estate environment. Key Responsibilities: Recruitment & Staffing: Source, hire, and onboard talent across sales, site, admin, and corporate roles. HR Policies & Compliance: Develop, implement, and update HR policies as per labor laws and company goals. Performance Management: Implement appraisal systems, monitor KPIs...

Posted 22 hours ago

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1.0 - 4.0 years

5 - 6 Lacs

gorakhpur

Work from Office

Description Primary Responsibilities Business objectives Identify, index and review market potential of Project sites at segment level Geography and Key AccountsConduct site inspection based on leads and make proposals including sampling to convert sites Negotiate, finalize and execute the site order as per agreed proposalsMonitor the project site on regular intervals and ensure that essential services are provided with warrantyFocus on specific key accounts, segments, geographies and products to gain market share Influencers Development and Retention Encourage influencers participation in loyalty benefit programs to add new and upgrade and retain existing applicators Create product awarenes...

Posted 22 hours ago

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1.0 years

18 - 72 Lacs

india

On-site

Job Summary We are seeking a qualified, compassionate, and skilled MD Dermatologist to join QHT Clinic in Haridwar. The candidate will be responsible for diagnosing, treating, and managing a broad range of skin, hair, and nail conditions, as well as performing cosmetic dermatology procedures. They will be expected to maintain high patient care standards, stay updated in the field, and contribute positively to clinic growth. Key Responsibilities Conduct thorough dermatology consultations: take history, examine skin/hair/nails, diagnose conditions. Treat a variety of medical dermatology cases: acne, eczema, psoriasis, dermatitis, fungal infections, pigmentation disorders, etc. Perform diagnost...

Posted 22 hours ago

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2.0 - 5.0 years

0 Lacs

gurugram, haryana, india

On-site

Key Responsibilities Support in translating business needs - particularly within financial services domains such as marketing, risk, compliance and customer lifecycle management into well-defined machine learning problem statements and solution workflows. Solve business problems using analytics and machine learning techniques: Conduct exploratory data analysis, feature engineering, and model development to uncover insights and predict outcomes. Develop and deploy ML models, including supervised and unsupervised learning algorithms and model performance optimization. Design and implement scalable, cloud-native ML pipelines and APIs using tools like Python, Scikit-learn, TensorFlow, and PyTorc...

Posted 22 hours ago

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2.0 years

1 - 1 Lacs

india

Remote

Job Title: Email Marketing Specialist Company: Goodlifestyle Media Brands: Afloir & Partner Lifestyle Brands Location: Remote / Hybrid (Dehradun) Type: Full-time About Goodlifestyle Media Goodlifestyle Media is a performance-driven creative and marketing agency specializing in fashion, lifestyle, and e-commerce brands. We build brands that inspire — blending strategy, storytelling, and data to drive growth and customer loyalty. Our current portfolio includes Afloir , a premium unisex lifestyle fashion brand rooted in quiet luxury and modern elegance. Role Overview We are looking for a highly skilled Email Marketing Specialist to plan, execute, and optimize email marketing campaigns that conv...

Posted 22 hours ago

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2.0 - 6.0 years

2 Lacs

goa

On-site

About Kilowott Kilowott is a digital transformation company that blends strategy, design, and technology to craft meaningful digital experiences. Our clients span global markets, and we take pride in delivering impactful, user-centered solutions. We’re now looking for a Customer Success professional who can drive long-term client satisfaction, retention, and growth. Role Overview As a Customer Success Executive / Manager, you’ll be the bridge between Kilowott and its clients — ensuring smooth onboarding, proactive communication, and ongoing success across projects and digital products. You’ll collaborate closely with internal teams, understand client goals, and help them derive maximum value...

Posted 22 hours ago

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2.0 years

0 Lacs

una

On-site

Overview: CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Di...

Posted 22 hours ago

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0.0 - 3.0 years

3 - 6 Lacs

bengaluru

Work from Office

We are seeking a dedicated and customer-focused Customer Relationship Manager to join our team. The ideal candidate will have at least 6 months of experience in managing customer relationships, ensuring customer satisfaction, and driving business growth. Responsibilities: Develop and maintain strong relationships with existing clients to ensure customer retention. Act as the main point of contact for customer inquiries, issues, and feedback. Identify and resolve customer concerns or complaints in a timely manner. Analyze customer needs and offer suitable products/services. Collaborate with internal teams to improve customer service and overall experience. Monitor and report on customer satis...

Posted 22 hours ago

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10.0 years

8 Lacs

kollam

On-site

Job Title: Branch Manager Sales – Manjeri, Malappuram Location: Manjeri, Malappuram Reports to: Regional Head of Sales Desired Profile  Minimum 10 years of experience in sales & marketing, with a minimum 2 years of experience in a similar role with any leading automobile dealership. * *Must be a graduate or diploma holder. * *Age above 35 years preferred.  Ability to build high-performing teams.  Excellent business networking and interpersonal skills.  Familiarity with modern business practice and digital orientation.  Customer centricity and quality orientation.  Excellent analytical skills to evaluate financial and non-financial performance. Key Responsibilities  Provide overall g...

Posted 22 hours ago

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5.0 - 10.0 years

7 - 8 Lacs

bengaluru

Hybrid

Overview - Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivate and nurture strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborate with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Develop and implement tailored Success Plans for strategic customers, align...

Posted 22 hours ago

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1.0 years

1 - 1 Lacs

angamāli

On-site

Kerala Matrimony : Relationship Executive ● Company: Matrimony.com ● Location: Angamaly, Ernakulam ●Qualification: Degree ● Gender:Female/male *Key Resonsibilities* : 1. Responsible to build excellent customer relationship 2. Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements 3. Ensure customer retention and renewal of membership by providing effective customer support services 4. Responsible for the upkeep of the retail 5. Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations 6. Ensuring timely opening and closing of ...

Posted 22 hours ago

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4.0 years

2 - 4 Lacs

kollam

On-site

Two wheeler dealership experienced persons need only apply, Their duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives. They make sure also that the daily inventory that their service is up to is operational to their customers. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years expereince in Two Wheeler Industry Education: Bachelor's (Required) Experience: Service management: 4 years (Required) Location: Kollam, Kerala (Pr...

Posted 22 hours ago

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1.0 - 2.0 years

0 - 1 Lacs

cochin

On-site

Position: HR Executive Location: Kochi Company: Mighty Warner Infoserve OPC Pvt. Ltd. Job Summary: The HR Executive will support a wide range of HR functions including recruitment, onboarding, employee relations, HR operations, and engagement. The role requires a proactive individual who can not only manage day-to-day HR tasks but also contribute strategically by analyzing HR data, resolving workplace issues, and ensuring a positive and compliant work environment. Key Responsibilities: 1. Recruitment & Onboarding Assist in the end-to-end recruitment process, including job posting, candidate sourcing, interview coordination, and offer management. Support smooth onboarding and orientation prog...

Posted 22 hours ago

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6.0 - 10.0 years

7 - 10 Lacs

thiruvananthapuram

On-site

Key Responsibilities:1. Multi-Center Operational Management Oversee operations of all centers within the assigned cluster to ensure smooth daily functioning. Implement and monitor hospital SOPs, patient flow processes, and quality standards across all units. Ensure adequate staffing, resource allocation, and adherence to clinical and non-clinical protocols. Regularly visit each center to review performance and address local challenges. 2. Business Performance & Revenue Growth Achieve monthly and quarterly business targets (IVF cycles, OPD, procedures, pharmacy, lab, etc.). Track and improve lead-to-conversion ratios, patient footfall, and service utilization. Identify local market opportunit...

Posted 22 hours ago

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0 years

1 - 2 Lacs

cochin

On-site

The CRM After-Sales professional is responsible for managing customer relationships after purchase, ensuring satisfaction, resolving issues, and fostering loyalty. This role leverages CRM systems to track interactions, analyze customer behavior, and implement strategies that enhance the post-purchase experience. Key Responsibilities Manage and maintain customer records in the CRM system post-purchase. Track and resolve customer complaints, queries, and service requests. Analyze after-sales data to identify trends and improve customer experience. Implement loyalty programs, feedback surveys, and retention initiatives. Coordinate with service, support, and technical teams for timely resolution...

Posted 22 hours ago

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5.0 - 8.0 years

2 - 5 Lacs

malappuram

On-site

About the Company: Chungath Business Corporates is a diversified business group with interests spanning jewellery, retail. We are committed to excellence, innovation, and people-centric growth. We are seeking an experienced HR Manager to lead our human resources function and drive a culture of performance, engagement, and compliance across all business verticals. Key Responsibilities: Strategic HR Management: Develop and implement HR strategies aligned with overall business objectives. Serve as a strategic advisor to management on HR policies and workforce planning. Recruitment & Talent Acquisition: Oversee end-to-end recruitment, onboarding, and induction processes. Design effective sourcin...

Posted 22 hours ago

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4.0 - 6.0 years

2 - 3 Lacs

calicut

Remote

Job Title: Customer Relations Supervisor Industry: Automobile (Premium Car Segment – Mercedes-Benz) Location: Remote (Managing Dubai & Abu Dhabi Branches) Experience Required: 4–6 years in Automobile Customer Relations / CRM Operations Reporting To: Sizcom Management Role Objective To lead and oversee all customer relationship management activities and ensure smooth functioning across both Dubai and Abu Dhabi branches. The role involves leading and managing the team remotely, ensuring superior customer satisfaction, maintaining consistent data accuracy in CRM, and promoting the effective use of digital tools. The supervisor will enforce CRM policies and SOPs, drive customer retention, conver...

Posted 22 hours ago

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3.0 years

0 Lacs

greater kolkata area

On-site

Location - Delhi and Kolkata. Job Description - We are seeking an experienced and results-driven Advertising Sales Manager to lead and grow our newspaper's advertising sales team. The ideal candidate will be responsible for developing sales strategies, managing client relationships, and driving revenue growth through print and digital advertising solutions. This role requires a strong understanding of the newspaper industry, media sales, and client servicing. Key Responsibilties - Sales Strategy & Planning: Develop and execute strategic plans to meet sales targets and expand the customer base. Identify new revenue opportunities, including cross-platform packages (print + digital). Forecast r...

Posted 22 hours ago

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2.0 years

6 - 9 Lacs

hyderābād

On-site

DESCRIPTION Your primary responsibility is to create great learning experiences via e-learning modules. Key job responsibilities Identify learning needs mapped to business outcomes by partnering with business leaders, subject matter experts (SMEs), and other key stakeholders. Determine, recommend, and document performance objectives, project instructional standards, learner engagement strategies, and evaluation plan based on the business and learner needs. Design solutions including different modalities such as classroom learning including activities, interactive eLearning, simulations, case studies, etc. Develop course content including, but not limited to, measurable performance objectives...

Posted 22 hours ago

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6.0 years

3 - 8 Lacs

hyderābād

On-site

ABOUT US: Creditsafe, the global business intelligence experts, specializes in business credit checking and all round B2B solutions. As the world’s most used provider of online business credit reports, we’ve changed the way business information is used worldwide through our passion and drive to deliver superior business data. With credit information on over 365 million businesses across the globe, Creditsafe delivers the most accurate and up-to-date information available in an easy-to-use format for businesses of all sizes. All major credit insurers also endorse Creditsafe, meaning our credit scores & limits are one of the most trusted in the industry and can predict almost 70% of all insolv...

Posted 22 hours ago

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5.0 years

0 Lacs

hyderabad, telangana, india

On-site

Position: Senior Product Manager - India ( Entertainment Tech) Location: Hyderabad, India Industry: Entertainment · Technology · B2C Subscriptions Experience: Minimum 5+ years in Product Management Role: A leading Technology Service Provider for the Entertainment Industry is expanding its global product team and seeking a Senior Product Manager to lead the development of mobile-first subscription products for the Indian market . This role demands a results-driven product leader who can translate vision into measurable impact—owning the entire product lifecycle from strategy to launch to optimization . You will work cross-functionally with global teams in the US, UK, and India , collaborating...

Posted 22 hours ago

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Exploring Retention Jobs in India

The job market for retention roles in India is growing rapidly as companies recognize the importance of retaining customers and employees. Retention professionals play a crucial role in developing strategies to keep customers engaged and satisfied, ultimately leading to increased loyalty and revenue for the company.

Top Hiring Locations in India

  1. Bengaluru
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for retention professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of retention, career progression often follows a path from Retention Executive to Retention Manager to Retention Director. Along the way, professionals may also specialize in areas such as customer retention, employee retention, or membership retention.

Related Skills

In addition to expertise in retention strategies, professionals in this field often benefit from skills in data analysis, customer relationship management (CRM) software, communication, and problem-solving.

Interview Questions

  • What strategies would you implement to reduce customer churn? (medium)
  • How do you measure the success of a retention campaign? (basic)
  • Can you give an example of a successful customer retention program you implemented in the past? (medium)
  • How do you handle difficult customers who are at risk of churning? (medium)
  • What tools or software do you use to track customer retention metrics? (basic)
  • How do you prioritize retention efforts when resources are limited? (medium)
  • Can you explain the concept of customer lifetime value (CLV) and its importance in retention? (advanced)
  • How do you stay updated on current trends in customer retention? (basic)
  • Describe a time when you had to turn around a situation where a customer was on the brink of leaving. (medium)
  • How do you collaborate with other departments, such as marketing or sales, to improve customer retention? (medium)
  • What KPIs do you track to measure the effectiveness of your retention strategies? (basic)
  • How do you handle customer feedback to improve retention rates? (basic)
  • Can you give an example of a successful employee retention program you implemented in a previous role? (medium)
  • How do you segment customers for targeted retention efforts? (medium)
  • Describe a time when you had to deal with a particularly challenging customer retention issue. How did you resolve it? (advanced)
  • How do you ensure that retention efforts are aligned with the overall business goals and objectives? (medium)
  • What role does personalization play in customer retention strategies? (basic)
  • How do you handle customer objections to your retention efforts? (medium)
  • Can you walk us through your process for creating a customer retention plan from start to finish? (medium)
  • How do you analyze customer feedback to identify trends and opportunities for improvement? (basic)
  • What role does communication play in successful customer retention efforts? (basic)
  • How do you handle customer data to ensure privacy and compliance with regulations? (medium)
  • Describe a time when you had to deal with a sudden increase in customer churn. How did you address the situation? (advanced)
  • How do you adapt your retention strategies to different target audiences or customer segments? (medium)
  • What metrics do you use to evaluate the success of a retention campaign? (basic)

Closing Remark

As you explore opportunities in the retention job market in India, remember to showcase your expertise in developing effective strategies that keep customers and employees engaged. By mastering the skills and knowledge required for retention roles, you can confidently prepare for interviews and excel in your career growth. Good luck!

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