About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We're seeking a Creative Design Lead to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns.Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control.Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets.Work on campaigns tailored for both merchants and consumers across categories. Creative Testing & Performance Optimisation Lead bi-weekly A/B testing of creatives and derive learnings from ad performance metrics like CTR and ecpm. Process & System Design Contribute to developing creative guidelines and templates for Paytm's self-serve ad platform.Streamline design processes and maintain consistency in visual language. Qualifications: - 810 years of experience in creative or visual design, with at least 12 years in a lead or managerial role. -Strong portfolio showcasing marketing collaterals, digital banners, video snippets, and ad creatives. - Proficiency in tools like: Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro) & Figma - Basic knowledge of motion/animation is a plus. - Experience working with cross-functional teams and stakeholders. - Proven ability to deliver high-quality work under tight deadlines. - Excellent communication and project management skills. - Experience working with external clients or brand teams. -Preferred : Background in ad-tech, digital marketing, or performance marketing. What You'll Gain - Ownership of the design for a fast-growing ad platform reaching millions. - Opportunity to work on diverse campaigns.. - Leadership role with visibility across business, marketing, and product functions. - Fast-paced , collaborative, and entrepreneurial work environment. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization's strategic goals. About role: We are seeking a highly motivated and fast-executing Customer Acquisition _TL to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ? On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations and Team Handling ? Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ? Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ? Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ? Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ? Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ? Proven ability to be a fast executor with a strong focus on immediate results. ? Excellent spoken English and language skills are mandatory. ? Proficiency in professional WhatsApp and email communication. ? Demonstrated strong ownership and accountability for assigned tasks. ? Ability to be always available and willing to support during the weekends. ? Experience in coordinating logistics and obtaining external permissions is highly desirable. Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people's collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization's strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people's collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About the Team :The Commerce Business team is at the forefront of creating meaningful impact. We thrive on tackling challenges, fostering innovation, and driving transformation to serve our stakeholders better. Our success stems from the collective energy of our people, a relentless focus on excellence, and a commitment to shaping impactful HR solutions. About the Role: The HR Business Partner (HRBP) will play a pivotal role in driving the HR strategy to support business growth and talent needs. This role requires partnering with senior stakeholders to create an engaging and collaborative work culture while managing a span of 300–400 employees. The HRBP will lead initiatives in employee engagement, talent retention, performance management, and organizational change, ensuring alignment with business objectives and fostering a high-performing environment. Experience-7+ years Key Responsibilities: HR Strategy and Governance : Drive governance on key HR metrics such as retention, engagement, and cost optimization for a dynamic and fast-paced business environment. Align HR practices with business goals to ensure sustainable growth. Stakeholder and Talent Management: Partner with senior stakeholders to identify and address organizational challenges. Develop and execute strategies for talent engagement, performance improvement, and career development. Employee Engagement and Retention : Design and execute initiatives to enhance employee satisfaction and retention. Lead engagement activities to create a vibrant and inclusive workplace culture. Performance Management: Oversee the performance management system, ensuring adherence to processes and fairness. Review and guide the implementation of developmental plans for employees. Change and Transformation Initiatives: Lead change management efforts to drive culture, performance, recognition, and policy-related transformations. Facilitate smooth transitions during organizational restructuring and growth phases. Data-Driven Insights: Analyze employee performance and engagement data to provide actionable insights. Develop and maintain dashboards, reports, and visualizations to support decision-making. HR Operations and Compliance: Manage HR operations, including grievance handling and ensuring compliance with relevant regulations. Collaborate with internal and external partners to streamline HR processes and policies. Community Building: Curate and manage an engaging internal community using platforms like Discord and Slack to foster collaboration and knowledge sharing. Create exciting and interactive content using tools like Canva, Figma, MS Excel, and PowerPoint. Requirements: MBA in Human Resource Management or an equivalent degree. Minimum of 4+ years of experience in a core HRBP role, preferably in a tech or e-commerce setup. Proven expertise in performance management, stakeholder engagement, and retention strategies. Hands-on experience with digital tools, HRIS management, and data analytics. Proficiency in MS Excel, PowerPoint, and content creation tools like Canva and Figma. Strong communication and presentation skills. Understanding of HR compliance and employee grievance resolution. Ability to multitask and work in a fast paced environment. Why Join Us? Work in a meritocratic environment that values innovation and initiative. Collaborate with India's fastest-growing fintech and e-commerce ecosystem. Experience an agile and inclusive workplace that encourages diverse perspectives. Be part of a journey that democratizes commerce and shapes India's digital story. Compensation :We value talent and believe in creating wealth for our people. If you’re the right fit, we’ll ensure your contributions are recognized and rewarded in line with our vision to grow and democratize commerce We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: The team works on managing the supply chain, logistics & refurbishment of sound box & EDC Devices. About the role: Working as Refurbishment Lead for Soundbox/POS Devices as plant head. Managing day to day activity, including Operations & Cost Optimization. Expectations/ Requirements: Vendor Onboarding & Auditing: Identify, evaluate, and onboard new vendors. Conduct regular audits to ensure compliance with quality and operational standards. Part Localization & Development: Work closely with engineering and manufacturing teams to develop local suppliers for chargers, batteries, and plastic parts. Ensure suppliers meet required technical specifications and standards. Procurement Coordination: Collaborate with the purchasing team to float and close RFQs. Provide technical inputs and support cost negotiations as needed. Finance & Billing Coordination: Interface with the finance department to ensure timely invoice submissions, payment processing, and resolution of billing discrepancies. OEM & EMS Partner Management: Manage external manufacturing and service partners to achieve monthly production and repair goals. Ensure alignment on forecasts, capacity, and quality. SCM & Inventory Management: Coordinate with the supply chain team for inventory planning, stock level monitoring, and timely replenishment of parts and components. Team Management: Lead and mentor a team of vendor development engineers or executives. Set performance goals and ensure seamless communication within the team and across departments. Bachelor’s degree in Engineering (Mechanical / Electrical / Electronics preferred) 6-10 years of experience in vendor development, sourcing, or supplier quality roles Strong technical understanding of electronics and mechanical components Experience working with EMS partners and OEMs is highly desirable Good knowledge of supply chain workflows, billing processes, and ERP systems Strong communication, negotiation, and project management skills Leadership experience in managing cross-functional teams Why join us: ● A collaborative output driven program that brings cohesiveness across businesses through technology. ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, Loan. Paytm has been a pioneer in merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App. About the Role: The Associate Vice President/General Manager (AVP/GM) of EDC (Electronic Data Capture) GMV Growth for Offline Payments will be a strategic leader responsible for driving the gross merchandise volume (GMV) and market share of our offline payments ecosystem, primarily through our EDC terminal business. This senior role requires a deep understanding of payment products, merchant behavior, data analytics, and operational excellence to ensure sustained, profitable growth, focused heavily on merchant usage and retention . Key Responsibilities: 1. GMV Growth Strategy & Execution Develop and own the overarching strategy, targets, and execution roadmap for EDC GMV growth in the offline payments segment. Lead initiatives to increase both transaction frequency and average transaction value on EDC terminals. Collaborate closely with Sales, Product, and Marketing teams to design and roll out new offers, pricing models, and features that accelerate GMV. 2. Usage and Retention Leadership Define and track core metrics for merchant activation, usage rate, and GMV retention. Design and implement targeted campaigns, loyalty programs, and communication strategies to boost active merchant base and minimize churn. Establish Early Warning Systems for merchants showing signs of reduced activity and deploy immediate intervention strategies. 3. Data-Driven Merchant Cohorting & Actionable Insights Spearhead advanced data analysis to create nuanced merchant segmentation and cohorting based on key dimensions: Acquisition Channel, Location/Geography, Business Category. Initial GMV/Activation metrics, Transaction Behavior (frequency, value, ticket size). Risk and Profitability profiles. Identify critical levers and friction points for each cohort (e.g., low-activity segment, high-value-but-churning segment). Define clear, measurable actions for each identified cohort , which may include specific sales interventions, personalized product upsells, targeted training, or service level adjustments. 4. Merchant Experience (MX) Monitoring and Influence Own the feedback loop from the merchant base to the Product and Operations teams. Monitor Merchant Experience (MX) metrics related to EDC usage, including terminal uptime, settlement speed, and overall service quality. Deep dive into Helpdesk and support data (tickets, resolution time, satisfaction scores) to identify systemic product or process failures impacting GMV. Translate helpdesk insights and product feedback into clear, prioritized product roadmap requirements and operational process improvements. Skills that will help you succeed in this role 1. Experience: 10+ years of overall experience, with at least 4+ years in a senior leadership role (AVP/GM or equivalent) focusing on GMV growth, revenue, or business P&L in the Payments, FinTech, or eCommerce industry, specifically with Offline or Point-of-Sale (POS) products like EDC. 2. Domain Expertise: Strong understanding of the offline payments ecosystem, merchant acquiring, and value-added services on POS/EDC. 3. Analytical Skills: Exceptional proficiency in SQL, advanced Excel, or BI tools for complex data manipulation, cohort analysis, and deriving actionable commercial insights. 4. Leadership: Proven ability to manage large, cross-functional teams (Sales, Data Analytics, Product) and influence stakeholders at all levels. Education: Bachelor's degree in Business, Finance, Engineering, or a related quantitative field. MBA is a plus. Why join us ?: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation : If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of th We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
About the team: Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department. About the role: You need to recruit, track, coordinate and interview candidates, till onboarding. Expectations/ Requirements: 1. Sourcing profiles according to the business needs. 2. Scheduling and briefing the candidates about the a. 3. Drive the entire recruitment process. 4. Other HR activities. Superpowers/ Skills that will help you succeed in this role: 1. Must be a go-getter and individual contributor. 2. Should possess good communication and negotiation skills. 3. Should possess a learning attitude. 4. Min. qualification is Graduation. MBA HR pursuing preferred. Duration- 3 Months Education: Graduation or PG Why join us: Merit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role: Tech Ops / Sales Support – CPaaS & Whatsapp business API Location: Noida Experience: 2–5 years Function: Pre-sales, Post-sales & Technical Coordination Key Responsibilities: •Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.) •Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals •Handle onboarding processes: template approvals, sender verification, API documentation, and integration support •Monitor uptime, platform health, and basic incident management with product /engineering teams •Assist in client training, UAT support, and post-sale configuration queries - operator coordination , payment, PR generation etc We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About role: We are seeking a highly motivated and fast-executing Customer Acquisition _TL to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ● On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations.Team Handling ● Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ● Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ● Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ● Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ● Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ● Proven ability to be a fast executor with a strong focus on immediate results. ● Excellent spoken English and language skills are mandatory. ● Proficiency in professional WhatsApp and email communication. ● Demonstrated strong ownership and accountability for assigned tasks. ● Ability to be always available and willing to support during the weekends. ● Experience in coordinating logistics and obtaining external permissions is highly desirable. Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About role: We are seeking a highly motivated and fast-executing Customer Acquisition _TL to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ● On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations.Team Handling ● Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ● Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ● Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ● Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ● Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ● Proven ability to be a fast executor with a strong focus on immediate results. ● Excellent spoken English and language skills are mandatory. ● Proficiency in professional WhatsApp and email communication. ● Demonstrated strong ownership and accountability for assigned tasks. ● Ability to be always available and willing to support during the weekends. ● Experience in coordinating logistics and obtaining external permissions is highly desirable. Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Overview: You will play a crucial role in supporting senior bankers in all aspects of M&A transactions, from initial client engagement to deal closing. Your responsibilities will involve conducting financial analysis, market research, and participating in client presentations. Key Responsibilities: - Conduct financial analysis and valuation of target companies. - Prepare presentations for clients and internal stakeholders. - Conduct industry and market research. - Support deal execution, including due diligence and negotiations. - Prepare financial models and other supporting documentation. - Assist in the preparation of marketing materials and pitch books. Qualification Required: - Bachelor's degree in finance or a related field. - 2-4 years of experience in investment banking or a related field. - Strong financial modeling and valuation skills. - Excellent communication and presentation skills. - Experience with M&A transactions. - Proficiency in Microsoft Office Suite. Additional Details: The company offers competitive salary and benefits, opportunities for professional growth and advancement, a fast-paced and dynamic work environment, and exposure to large-scale transactions. (Note: The specific benefits mentioned in the job description may vary based on the company's policies.) Role Overview: You will play a crucial role in supporting senior bankers in all aspects of M&A transactions, from initial client engagement to deal closing. Your responsibilities will involve conducting financial analysis, market research, and participating in client presentations. Key Responsibilities: - Conduct financial analysis and valuation of target companies. - Prepare presentations for clients and internal stakeholders. - Conduct industry and market research. - Support deal execution, including due diligence and negotiations. - Prepare financial models and other supporting documentation. - Assist in the preparation of marketing materials and pitch books. Qualification Required: - Bachelor's degree in finance or a related field. - 2-4 years of experience in investment banking or a related field. - Strong financial modeling and valuation skills. - Excellent communication and presentation skills. - Experience with M&A transactions. - Proficiency in Microsoft Office Suite. Additional Details: The company offers competitive salary and benefits, opportunities for professional growth and advancement, a fast-paced and dynamic work environment, and exposure to large-scale transactions. (Note: The specific benefits mentioned in the job description may vary based on the company's policies.)
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About role: We are seeking a highly motivated and fast-executing Customer Acquisition Executive to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ? On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations. ? Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ? Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ? Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ? Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ? Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ? Proven ability to be a fast executor with a strong focus on immediate results. ? Excellent spoken English and language skills are mandatory. ? Proficiency in professional WhatsApp and email communication. ? Demonstrated strong ownership and accountability for assigned tasks. ? Ability to be always available and willing to support during the weekends. ? Experience in coordinating logistics and obtaining external permissions is highly desirable. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Title: Role – Designation: Customer Support Agent – Voice & Email (Insurance Process) About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the role: Candidate has to handle concerns and complaints raised by the customer day to day basis and make sure the daily task is being closed within the defined TAT with good customer experience. Expectations/ Requirements We are looking for a Customer Support Agent to handle inbound & outbound calls and email queries from customers. The role involves providing accurate resolutions, maintaining customer satisfaction, and updating all interactions in DevRev CRM. Key Responsibilities: Handle customer queries via calls and emails within defined SLAs. Ensure timely, accurate, and compliant resolutions. Maintain quality, CSAT, and productivity as per process KPIs. Update customer interactions in DevRev CRM. Follow process guidelines and adhere to Zero Tolerance (ZT) policies. Requirements: Graduate in any discipline (mandatory). 0–3 years of experience in a voice & email support process. Insurance domain experience preferred. Excellent communication and problem-solving skills. Work from Office with roster-based week off. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Software Engineer-Web & Backend About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction. • Solid understanding of object-oriented programming (OOPS) • Strong knowledge of C# 10/11/12 and above, .NET Core 6.0 and above Framework, including Visual Studio 2019 and above. • Strong hands on experience on RESTful API design and development on .net Core 6-9. • Strong exposure on jQuery, Next Js and Java script. • Strong knowledge of software implementation best practices. • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer). • Strong hands on experience on Databases and able to write complex SQL Queries, Stored procedures & triggers. • Understanding of modern authentication/authorization mechanisms: OAuth 2.0, OpenID Connect, JWT. • Familiarity with secure coding standards and OWASP Top 10 for API security. • Ability to implement SSL/TLS, rate limiting, and secure API gateways. Why join us Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help oftechnology. About role: We are seeking a highly motivated and fast-executing Customer Acquisition _TL to drive on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and demonstrates high ownership over key operational metrics. Key Responsibilities ? On-Ground Execution: Demonstrate a willingness to work on-ground and execute high-speed acquisition activities in target locations.Team Handling ? Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and other external locations to secure necessary permissions and approvals for acquisition drives and events. ? Communication & Reporting: Maintain good spoken English and language skills for professional interactions. Utilize good WhatsApp and email communication skills for quick updates and documentation. ? Operational Excellence: Exhibit high speed and strong ownership of acquisition targets, ensuring timely and effective campaign rollout and performance. ? Team Collaboration: Work directly with a centralized team, maintaining constant availability and providing support, including during weekends, as required by operational demands. ? Problem Solving: Quickly identify and resolve logistical or communication barriers encountered during on-ground activation. Required Skills & Attributes ? Proven ability to be a fast executor with a strong focus on immediate results. ? Excellent spoken English and language skills are mandatory. ? Proficiency in professional WhatsApp and email communication. ? Demonstrated strong ownership and accountability for assigned tasks. ? Ability to be always available and willing to support during the weekends. ? Experience in coordinating logistics and obtaining external permissions is highly desirable. Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India's fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Software Engineer-Web & Backend About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction. • Solid understanding of object-oriented programming (OOPS) • Strong knowledge of C# 10/11/12 and above, .NET Core 6.0 and above Framework, including Visual Studio 2019 and above. • Strong hands on experience on RESTful API design and development on .net Core 6-9. • Strong exposure on jQuery, Next Js and Java script. • Strong knowledge of software implementation best practices. • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer). • Strong hands on experience on Databases and able to write complex SQL Queries, Stored procedures & triggers. • Understanding of modern authentication/authorization mechanisms: OAuth 2.0, OpenID Connect, JWT. • Familiarity with secure coding standards and OWASP Top 10 for API security. • Ability to implement SSL/TLS, rate limiting, and secure API gateways. Why join us Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.