Accor is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties. It is one of the world's largest hotel groups with a diverse range of brands catering to various market segments.
Bengaluru
INR 1.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Description 1st primary responsibilities Responsible for monthly revenue close, which includes the preparation of journal entries and account reconciliations, analysis and/or review of AR and Revenue related accounts Interact and liase with pacific counterparts (admins) for collating correct revenue numbers through different channels and ensuring all variances are correctly accounted for weekly revenue closing. Proactively research and document technical revenue issues Prepare management reports including revenue analysis and metrics Resolve internal and external customer inquiries timely Assist with inquiries related to quarterly and year-end audits Assist with building efficiencies in revenue processes and procedures through automation Assist management in mentoring and developing accounting staff 2nd primary responsibilities Monthly service sale and public web sale revenue reconciliation to senior management. Preparation of Public Web sale report and service sale report reflecting permanent/temporary variances with comments. Unit Sale spreadsheet preparation for submission to Director of Operations on a monthly basis Qualifications Knowledge and Experience Bachelors degree in finance or accounting plus 3+ years of progressively responsible finance and accounting experience. Candidates with at least 3 ye
Mumbai
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Company Description About Fairmont Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL Accor Live Limitless a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences Job Description Primary Responsibilities Reporting to the Director of Talent and Culture you will be responsible for determining the Talent & Culture strategic and programmatic needs of Fairmont Mumbai and also support effective implementation and evaluation of strategies, policies and procedures Control and monitor the administration of all Talent & Culture activities and policies To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of Recruitment & Selection compensations & Benefits Performance Management System Employee Relations T&C Initiatives Statutory Compliance And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees To ensure effective implementation of all Talent & Culture Systems, Policies and Procedures following local legislation Any matter which may effect the interests of Fairmont Mumbai should be brought to the attention of the Management Talent & Culture Planning Develop an annual and long-term Talent & Culture plan that identifies the organizations Talent & Culture agenda as a component of the organizations overall Strategic Plan Identify Talent & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees People Management Establish and maintain seamless co-ordination & co-operation with all departments of Fairmont Mumbai to ensure maximum productivity, morale and guest service Develop and maintain effective relationships with all the departments Respond to queries by resolving issues in a timely and efficient manner Ensure that the team has been trained for all safety provisions Ensure that all personnel are kept well informed of departments objectives and policies Motivate and develop team to ensure smooth functioning of the department and promote teamwork Operational Management Develop and implement effective recruitment and screening system, as per the organizations requirement To ensure the smooth and efficient running of the Talent & Culture Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to Establish standard policies and procedures for all the processes in the Talent & Culture Management To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization Ensure that all the employees comply with the policies and procedures Maintain and update employee records, legal documents, policies and procedures and other personnel matters Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment Ensure to perform the various activities with regard to the personnel: Monitor the staff performance appraisal Manpower planning Recruitment and selection of personnel & Employment procedures Resignation and dismissal procedures Make manpower and cost budget for Talent & Culture Department Survey research and feedback Make proposal on competitive salary policy Develop long term strategies To review the Policies periodically and recommend necessary adjustments to the General Manager, according to current industrial trends and requirements of the Labor Department To ensure that all Job Descriptions, Departmental Operations and Training Manuals are prepared and updated annually Analyze the manpower requirement and recommend selection activities to meet the requirement To ensure that all practices are complete and abreast with legal practices, policies and procedures Review personnel policies, procedures and practices Recommend changes, modification or up-dated information to the General Manager Inspect the staff restaurant, locker rooms and other facilities on a regular basis to ensure that they are well operated and maintained To implement an effective Manpower Development System, which maximizes potential and satisfies our present and future manpower needs To ensure that all external communication in the form of Recruitment Ads, External Hotel and Talent & Culture Activities and Internal Communications through Staff Notice Boards, collateral etc portray a professional image in line with the organizations standards Qualifications Knowledge and Experience Master's Degree in Human Resources Management Minimum 09-10 years of Human Resources Management experience and at least 01 or 02 years of experience as Human Resources Manager Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint competencies Strong leadership, interpersonal and negotiation skills Excellent communication and customer contact skills Results and service oriented with an eye for details A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent
Guwahati, Assam
INR Not disclosed
Work from Office
Full Time
Company Description Be a part of global community in hospitality industry. Learning and growth opportunities. Wide range of employee related benefits. Get a opportunity to be a part of Heartist culture.
Delhi, Delhi
INR Not disclosed
Work from Office
Full Time
Company Description About working for Accor? We are much more than a leading global company. We welcome you as you are and with us you will find a job and a brand that suit your personality. We support you in growing and learning every day. We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us. At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, contribute to the world community, and dare to challenge the status quo! #BELIMITLESS Job Description Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Additional Information Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Full Time
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
Delhi, Delhi
INR Not disclosed
Work from Office
Full Time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival Liaise closely with other relevant departments to ensure that guests requests and needs are met Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue Handle guests’ complaints and comments tactfully and efficiently Handling guests’ mails, messages, and answering of phone calls Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed Be vigilant in regard to in-house credit matters and act upon any discrepancies Alert Security or Duty Manager of suspicious looking person(s) / articles Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Degree or diploma in Hotel Management Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities
Chennai, Tamil Nadu, India
Not disclosed
On-site
Internship
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department’s objectives and policies. Financial Management Assist in the determination of fiscal requirements and the compilation of budgetary recommendations. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy. Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs. Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions Carry out all Food and Beverage inventories. Assist the F&B Controller in all cost related accounts for Food and Beverages. Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions. Qualifications Minimum 12th Std. Good computer skills 1 year experience in the same field Additional Information Experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Show more Show less
Kochi, Kerala
INR Not disclosed
Work from Office
Full Time
Job Description Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay. Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene Respond promptly and professionally to guest requests and concerns Restock guest room amenities, linens, and supplies as needed Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards Collaborate with other departments to ensure seamless guest experiences Assist in deep cleaning and special projects as assigned Maintain accurate records of cleaned rooms and inventory Adhere to all safety and sanitation protocols Report any maintenance issues or safety concerns to the appropriate personnel Qualifications Bachelor's degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred Strong attention to detail and commitment to cleanliness standards Excellent customer service skills with a friendly and professional demeanor Effective time management and organizational abilities Good communication skills in English; knowledge of additional languages is a plus Problem-solving skills to address guest concerns efficiently Physical stamina to perform cleaning tasks throughout the shift Knowledge of cleaning products and procedures Flexibility to work various shifts, including weekends and holidays Ability to work both independently and as part of a team Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions
Mumbai, Maharashtra
INR Not disclosed
Work from Office
Full Time
Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Must have a working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations. Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive. Attend and directs daily front office operations and as a one of the team. Attends to credit problems. Performs any other duties as directed by the Director Guest Services & Assistant Manager. Assists Director Guest Services & Assistant Manager Guest Services to improve the Guest Service Department. Provide efficient, friendly and professional service to all guests. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency. Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel. Qualifications BHM degree with 2 years experience as Front Office Associate or 1 year experience as Team Leader
Chennai, Tamil Nadu, India
Not disclosed
On-site
Not specified
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Assist the IT Manager to manage the implementation and maintenance of information systems, data processing systems and procedures for Ibis to include databases, network administration, applications programming, web design and user support systems.Coordinate with external clients to meet Information System objectives.Assist the IT Manager to analyze user needs and establish policies and procedures for the information systems.Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities Information Systems Planning Assist the IT Manager to plan, direct and control all day-to-day information systems functions.Ensure to assist the IT Manager to plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).Analyze user needs & establish trends. People Management Ensure that all personnel are kept well informed of department’s objectives and policies.Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.Develop and maintain effective relationships with all the departments.Respond to queries by resolving issues in a timely and efficient manner. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same.Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment if required, to the IT Manager. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field.Minimum 3–5 years of relevant experience in IT support or infrastructure management, preferably in the hospitality industry.
Jaipur, Rajasthan, India
Not disclosed
On-site
Not specified
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel. Responsibilities Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tacticsParticipates in the annual budget process and produces long term projections, as required.Actively participates in ownership conversations and presentations.Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.Oversees relationship with GRC and Distribution services teams.Maintains relationships with local market competitors to keep informed of trends and news.Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results. Qualifications Masters degree in Hotel Management, Accounting, Finance, or Mathematic preferred.Relevant experience in Revenue Management.
Udaipur, Rajasthan, India
Not disclosed
On-site
Full Time
Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job Description We are seeking a dynamic and results-driven Assistant Manager- Sales to join our team in Udaipur, India. This role will be responsible for overseeing sales operations in Delhi and Mumbai, with the possibility of frequent travel to these locations. The ideal candidate will be a motivated self-starter with a proven track record of driving sales growth and leading high-performing teams. Develop and implement effective sales strategies to achieve targets in Delhi and Mumbai marketsLead, coach, and motivate a team of sales professionals to meet and exceed goalsAnalyze market trends and competitor activities to identify new business opportunitiesCollaborate with cross-functional teams to ensure seamless delivery of products and servicesManage key client relationships and negotiate high-value contractsMonitor sales performance metrics and prepare regular reports for senior managementContribute to the development of sales forecasts and budgetsEnsure compliance with company policies and industry regulationsTravel frequently to Delhi and Mumbai to oversee sales operations and meet with clients Qualifications Bachelor's degree in Business, Marketing, or a related field3-5 years of experience in sales management, preferably in a similar industryProven track record of achieving and exceeding sales targetsStrong knowledge of sales strategies, techniques, and best practicesProficiency in CRM software and sales analytics toolsExcellent leadership, communication, and negotiation skillsAbility to thrive in a fast-paced, results-oriented environmentIn-depth understanding of the Delhi and Mumbai marketsWillingness to travel frequently between Udaipur, Delhi, and MumbaiFluency in English and Hindi; knowledge of local languages is a plus Additional Information Benefits An opportunity to be with world’s preferred hospitality companyCaptivating and rewarding experience working alongside passionate professionalsRange of exclusive Heartist Benefits Develop your talent through learning programs by Academy Accor.
Udaipur, Rajasthan, India
Not disclosed
On-site
Not specified
Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job Description We are seeking a dynamic and results-driven Sales Manager to join our team in Udaipur, India. The ideal candidate will be responsible for leading and motivating our sales teams in Delhi and Mumbai, driving revenue growth, and developing strategic sales plans. Develop and implement effective sales strategies to achieve and exceed targets in Delhi and Mumbai marketsLead, coach, and mentor sales teams to enhance performance and achieve individual and team goalsAnalyze market trends and competitor activities to identify new business opportunitiesEstablish and maintain strong relationships with key clients and partnersCreate and deliver compelling sales presentations to potential clientsCollaborate with marketing and product teams to align sales efforts with company objectivesMonitor and report on sales performance metrics, providing regular updates to senior managementManage the sales pipeline and forecast sales revenues accuratelyImplement and optimize the use of CRM software to improve sales processesTravel frequently to Delhi and Mumbai to oversee sales operations and meet with clients Qualifications Bachelor's degree in Business, Marketing, or a related fieldProven track record of 5+ years in sales management, preferably in the Delhi and Mumbai marketsStrong leadership skills with the ability to motivate and develop high-performing sales teamsExcellent negotiation and presentation skillsProficiency in CRM software and sales analytics toolsIn-depth knowledge of sales strategies and best practicesDemonstrated ability to build and maintain client relationshipsStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsWillingness to travel frequently between Udaipur, Delhi, and MumbaiAdaptability to changing market conditions and business needs Additional Information Benefits An opportunity to be with world’s preferred hospitality companyCaptivating and rewarding experience working alongside passionate professionalsRange of exclusive Heartist BenefitsDevelop your talent through learning programs by Academy Accor.
Chennai, Tamil Nadu
INR Not disclosed
Work from Office
Full Time
Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies. Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshvara and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway. Job Description Job Purpose This position is responsible for all plumbing works including varnishing in the hotel. Reporting Lines to Engineering Manager Primary Responsibilities Maintain and repair structural and architectural finishes of the hotel and facilities Maintain and provide finishing services to furniture, fixtures and equipment Plan and schedule preventive maintenance of painting and decoration works of the hotel Provide engineering advice to Chief Engineer on painting, filling, roofing and waterproofing works and procedures Assist Chief Engineer to prepare and plan minor modification and improvement works in the hotel Maintain and upkeep all suites and building on its exterior and interior finishes along with all appearances of building and engineering equipment and facilities Administer and supervise contract and in-house painting and decoration works Maintain adequate records of painting and decoration works in log book Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel. Qualifications Knowledge and Experience Secondary / High school education Trade Certificate will be advantageous Minimum 3 years of relevant hands on experience in area of expertise Good reading and oral proficiency in English language
Guwahati, Assam
INR Not disclosed
Work from Office
Full Time
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Security Agent Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination. What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Ensure the overall safety and security of the guests, employees and property premises Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations Conduct regular floor patrols, cash counts and crowd control Assist guests regarding hotel facilities in an informative and helpful way Qualifications Your experience and skills include: Relevant security experience is an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Ahmedabad, Gujarat
INR Not disclosed
Work from Office
Full Time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Ahmedabad to ensure maximum cooperation, productivity, morale and guest service. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Qualifications Your experience and skills include: Service focused personality is essential and previous leadership experience required. Prior experience working with Opera or a related system. Proven ability to build and maintain good relationships with all stakeholders. Communicate thoughts, actions and opportunities clearly with strong networking skills. Ability to lead by example, believe in a strong team culture and set the scene for high performance. Additional Information Your team and working environment: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Ahmedabad, Gujarat
INR Not disclosed
Work from Office
Full Time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Demi Chef De Partie Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more. What you will be doing: Actively share ideas, opinions and suggestions to improve the environment and menus Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards Communicate effectively with the rest of the team and thrive for guest feedback Qualifications Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team Add diplomas/certifications required if needed Additional Information Your team and working environment: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Pune, Maharashtra
INR Not disclosed
Work from Office
Full Time
Job Description We are looking for a resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook. You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team. You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas. Key to the success of this role: Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency Highly analytical and has good understanding of rostering, productivity, and timekeeping Highly developed customer service skills and keen attention to detail Demonstrated inspirational leadership skills What does the successful applicant look like? The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs Highly adaptable, with proven leadership and strong initiative Engages collaborative, positive relationships Qualifications Skills & Experience: Progressive experience as a Housekeeping Manager in a fast-paced Precinct environment Able to relate to various cultures and groups. Experience managing teams and collaborating with business stakeholders Familiar with Risk Management and Sustainability Practices Able to work on numerous tasks/projects at one time, to budget and timelines Adapt to shifting priorities and align activities to meet organizational goals
Chennai, Tamil Nadu
INR Not disclosed
Work from Office
Full Time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Qualifications Previous experience in the culinary field required Diploma\Certification in a Culinary discipline an asset Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Turkish citizen
Chennai, Tamil Nadu
INR Not disclosed
Work from Office
Full Time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival Liaise closely with other relevant departments to ensure that guests requests and needs are met Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue Handle guests’ complaints and comments tactfully and efficiently Handling guests’ mails, messages, and answering of phone calls Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed Be vigilant in regard to in-house credit matters and act upon any discrepancies Alert Security or Duty Manager of suspicious looking person(s) / articles Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Your experience and skills include: Relevant Front Office experience is an asset fresher also can apply. Bachelor Degree / Diploma in Hotel Management would be an advantage.
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Company Reviews
Meander13351832809
First of all positive : JP the chief chef has been excellent and some other chef assisting him. The lounge excess was good with good broad smile. Goo...
Jyothibg
We usually opt for the buffet at the hotel and for a change, decided to try the outdoor indian restaurant Bageecha... the ambience is beautiful with s...
Saurav Samar
Novotel Mumbai Juhu Beach offers a pleasant stay with a prime location right by the beach, making it perfect for a relaxing getaway. The ambiance is e...
Dreamer07727142017
Amazing stay with delicious breakfast and hospitality. I’ll definitely recommend to stay here and enjoy your time with loved ones on beach and hotel. ...
Happiness04264477156
I appreciate |"Shubham your dedication to cleaning rooms and I want to thank you for the hard work you put in."|"Overall, the space looks much cleaner...
Resort139893
This is my favourite holiday hotel. Relaxing views of the Indian Ocean, secure beach access, a beautiful restaurant with great buffet breakfast, spaci...
Departure31366649214
Very supportive and very helpful staff. Stayed for 4 nights and rooms are very comfortable. Even room location is very nice and ver clean. Rooms chang...
Hitesh M.
The positives: room size and breakfast buffet and location / sea view and beach access Set back: very poorly maintained pool area with absolutely no r...
Quest44732698055
Good room service By Ruturaj Patil abd good hotel staff . serivce is very good . Ruturaj is a very supportive every time. Stayed novotel for a week . ...
599kkr
Novotel Hotel at Juhu Mumbai is a beautiful property, lovely staff, great food and an amazing location with access to the beach. Loved it and we look ...
Brijeshkumar Patel
No Guest welcome and atleast not offer a glass of water. Bill desk customer executive is not cooperating need to improve bill desk. Waiting one hour f...
Alay Lavsi
Amazing service. Front desk is also very polite and nice. The best part is the food and the air-conditioning. Overall amazing.
Kevin W.
Since my last visit the standard has improved even further. Staff attentive, breakfast back to the standard of pre covid. Couldn't fault it.
Wander29562998169
Stayed at this hotel for six days and found it extremely comfortable and relaxing! Rooms were cleaned throughly everyday-linen was changed everyday an...
anisha godhaniya
Room was lovely aesthetically but had many flaws, the bathroom would continuesly flood, the door room wouldn’t lock many times and the tv didn’t work ...
Demetrius Errol Cordeiro D'Souza
Pathetic service. Booked a room for my brother who just got married. They failed on everything promised. …
Vishant Joshi
Dated rooms, check in process was quick as well as the check out process. Close to the beach and an ok bar . Hotel Needs a complete refurbishment to b...
hetald824
No not stay at this hotel if you live outside India the staff at the reception don’t know what they are doing they have attitude they charged me twice...
Trip.com Member
The hospitality here is always family like. The location is spot on & helps you travel around ease. The reception could be fast moving & more efficien...
Mosin Shaikh
The view from our balcony was stunning Woke up every morning to the sound of waves "The rooftop bar had the best sunset views. A must see!
Barbara Drozdowicz
Very disappointing five stars hotel. Small, unimpressive rooms and rather unwelcoming (even rude) reception personnel just doesn't add any shine to th...
jagesha Thaker
Firstly they need to know the definition of a twin bed. Next these so called five star did not ever adjust for few hours of early check in or late che...
Trip.com Member
Nice hotel. Not so nice when events are going on within as it gets very busy and can’t use outdoor space. Rooms very nice and clean.
Shakeel Ahmed
Nice hotel, particularly beach facing rooms are superb. Service is excellent, whether it is buffet breakfast or room food service.
Vicky Sinha
Their rooms are very spacious and well organised. Their in room dining service is pretty good but their breakfast buffet is chaotic with no respect fo...
William Dsouza
Enjoyed the Stay. Had booked a sea view room. But the view of the sea was very limited. None the less enjoyed the Stay.
vishal patel
Lots of problems with this hotel booking from checking in to pre authorizations to showers not working. The suite itself was lovely. Overall a very un...
Mahesh Pitti
Rooms are good but buffet breakfast isn't upto the mark.. no one to refill the items once finished..
Shalaka Pokley
The rooms are not at all worth paying so much. I've been to sun n sand as well, they offer a much better view of the sea and a 100x better service. …
Mitali Banerjea
Horrendous experience - has been detailed to Mr. Vishal Gupta the general manager who the team made sure we shouldn't be allowed to speak with. Howeve...
Z L
location is absolutely brilliant. rooms are decent, albeit still some remnants of the previous occupants were there. housekeeping staff is very punctu...
Trip.com Member
Hotel was good, had an issue with a leaking shower, was just annoyed that I had to complain 3 times before the room was changed as we were only there ...
Plaifa Khamma
We stayed at this hotel for 2 nights, expecting safety and good service as per the standard of a 5-star hotel. Unfortunately, this hotel fails to meet...
Omkar Prabhune
Great rooms and location, however service was very lacking. Multiple missed calls to the reception before arrival and being ignored when we asked for ...
Nicolas Löwe
Very nice beach Hotel. Good food nice atmosphere and direct beach Access.
Vidhi Mahajan
So, We booked the Suite for 12days, expected premium service since it is a 5 star hotel, but the service is so ridiculous, we ended up not liking it a...
Kinjal Nandu
We’re Accor members. We stayed at the hotel for 3 consecutive nights.. the front desk needs a lot of training!! We had a very bad experience with comm...
Trip.com Member
If it’s your first time in India and it’s also rainy season, I don’t recommend staying here. The beach had a lot of trash I guess due to the weather, ...
Harmandeep Kaur
A wonderful experience with relishing memories with family. Good atmosphere and welcoming Hospitality.
Trip.com Member
Amazing hotel…beautiful decor and well maintained rooms. Staff were all friendly and very helpful. Very happy with my stay and will consider to re boo...
Pooja Manjrekar
A perfect place for Marriage Reception, Birthday,etc..We enjoyed a lot in the evening..Would love to come again and again..
Krishi mittal
They have an outstanding hospitality business going, because they do not have any idea what’s going on in their own hotel. I had important business in...
Monish Doshi
At the time of checkin, we were giving smoking rooms which we refused, so we were told that we will be getting non smoking room in half n hr, then wer...
Sweety Singh
Beaches are always a great place to visit. It was first time for me and I liked it. Spent awesome evening there. Had my dinner at beach by seeing the ...
Mahir Vasudev
A fantastic place for a stay. Let the stay be for a business trip or simply a relaxing vacation, Novotel has it. Starting with the food, they have exc...
Caitlin K
So I booked this 5 star hotel because I wanted something safe and comfortable. The food - while very delicious were the only meals I had while in Ind...
Abhik Deb
The hotel right on the Juhu beach, a safe place to walk upto the beach. Rooms have partial sea view. Amenities are all modern, the lobby is beautiful ...
Suhail Thandi
Honestly a pretty disappointing experience right from the get go. Rooms weren’t ready when we got in. We had to call the reception multiple times for ...
Vipul P
We had a great stay and enjoyed. The Pool experience was made great by Daksh. Guys serving breakfast did a great job esp the lady at the dosa counter ...
Saleel
Overall worth the price! Will visit again! Lovely view of the Juhu beach!
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