InterContinental Hotels Group (India) Pvt. Ltd is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

InterContinental Hotels Group (India) Pvt. Ltd is looking for Asst Manager- Sales to join our dynamic team and embark on a rewarding career journey Assist the Sales Manager in developing and implementing sales strategies to achieve company goals and targets Collaborate with the sales team to identify and pursue new business opportunities and to maintain existing client relationships Participate in sales meetings, presentations and negotiations with clients Monitor sales activity and provide regular reports to the Sales Manager on sales performance, trends and customer feedback Ensure all sales processes are followed, including product demonstrations, proposals, contracts, and invoicing Provide support to the sales team, including training, coaching and mentoring Develop and maintain an in-depth knowledge of the company's products, services, and market trends

Role Purpose The role is to support management and drive financial process effectively for the assigned role and be a solution provider to team Key Accountabilities Responsible for delivery and supervision of the day-to-day operations Support various accounting, reporting and tax initiatives across finance function. Ensure adequate compliance support to avoid any risk by proactive validation and checks in process Key Skills & Experiences Education Bachelor’s degree in a relevant field of work or an equivalent combination of education and work-related experience. IFRS Diploma is a preferred education Experience Major accounting qualification such as CA/CMA/CS preferred experience 6+ year of progressive work-related experience in accounting and finance 1+ year of demonstrated experience of people management. Technical Skills and Knowledge Sound communication skills: verbal and written. Expert Knowledge of Generally Accepted Accounting Principles / IFRS / Local GAAP Demonstrated knowledge and understanding of PeopleSoft/Essbase or other enterprise financial systems and Microsoft Office. Sound understanding of the key policies impacting the process. Sound clarity on Controls applicable to process Ability to guide team by providing effective solutions through expert knowledge. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

What s on the menu for your next career move? As our new Director of Food and Beverage you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing, coaching, and developing a team of committed hospitality professionals Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them Managing food and beverage standards to deliver against our commitment to responsible business practices Working closely with the finance team to set, monitor and refine budgets and drive revenue Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities - as well as a number of managers and supervisors What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field 4+ years related experience, including management experience Must speak local language Must obtain certifications or permits as required by local governmental agencies. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. What s on the menu for your next career move? As our new Director of Food and Beverage you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing, coaching, and developing a team of committed hospitality professionals Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them Managing food and beverage standards to deliver against our commitment to responsible business practices Working closely with the finance team to set, monitor and refine budgets and drive revenue Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities - as well as a number of managers and supervisors What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field 4+ years related experience, including management experience Must speak local language Must obtain certifications or permits as required by local governmental agencies. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

A little taste of your day-to-day: We go above and beyond to keep our guests experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role. Every day is different, but you ll mostly be: Repairing, replacing and refurbishing items around the hotel Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel Following the preventative maintenance calendar and looking for new ways to improve our guests experiences Keeping your supervisor or duty manager in the loop with supply levels Being ready to step up and take on extra duties when the team needs you What We need from you: You ll have at least one year of maintenance or repair work under your belt A high school diploma or related vocational training You ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom On top of building equipment and hand tools, you ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal A reasonable level of fitness - you ll be on your feet most of the day, and will need to bend and kneel a lot As well as meeting local laws on food handling and serving alcohol, you ll be above the minimum age required and fluent in the local language Great communication skills, you ll be warm, welcoming and easy to talk to What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. A little taste of your day-to-day: We go above and beyond to keep our guests experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role. Every day is different, but you ll mostly be: Repairing, replacing and refurbishing items around the hotel Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel Following the preventative maintenance calendar and looking for new ways to improve our guests experiences Keeping your supervisor or duty manager in the loop with supply levels Being ready to step up and take on extra duties when the team needs you What We need from you: You ll have at least one year of maintenance or repair work under your belt A high school diploma or related vocational training You ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom On top of building equipment and hand tools, you ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal A reasonable level of fitness - you ll be on your feet most of the day, and will need to bend and kneel a lot As well as meeting local laws on food handling and serving alcohol, you ll be above the minimum age required and fluent in the local language Great communication skills, you ll be warm, welcoming and easy to talk to What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

Supervise the implementation of housekeeping standards and procedures in relation to: Bed Room Service, Bathroom Service, Valet Service, Linen maintenance. Recommended changes to these standards and training needs on an ongoing basis Maintain a current and thorough knowledge of all housekeeping systems Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Solve employee grievances Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Ensure consistency within the department Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Maintain stock levels Conducts shift briefings to ensure hotel activities and operational requirements are known Works with Superior and Human Resources on manpower planning and management needs QUALIFICATIONS AND REQUIREMENTS Required Skills - Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English Proficient in the use of Microsoft Office Organizational and training abilities Qualifications - High School or Diploma in Hotel Administration, Hotel Management or equivalent Experience - 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training. Type and level of experience required may vary slightly based on size and complexity of operation The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job Duties and responsibilities Supervise the implementation of housekeeping standards and procedures in relation to: Bed Room Service, Bathroom Service, Valet Service, Linen maintenance. Recommended changes to these standards and training needs on an ongoing basis Maintain a current and thorough knowledge of all housekeeping systems Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Solve employee grievances Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Ensure consistency within the department Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Maintain stock levels Conducts shift briefings to ensure hotel activities and operational requirements are known Works with Superior and Human Resources on manpower planning and management needs QUALIFICATIONS AND REQUIREMENTS Required Skills - Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English Proficient in the use of Microsoft Office Organizational and training abilities Qualifications - High School or Diploma in Hotel Administration, Hotel Management or equivalent Experience - 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training. Type and level of experience required may vary slightly based on size and complexity of operation The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

We take our housekeeping standards seriously. So, we re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. A little taste of your day-to-day: Every day is different, but you ll mostly be: Making sure every single room is at its absolute best for our guests Helping our guests in any way you can - whether they ve forgotten their toothbrush or just need to find the elevator Keeping your supervisor in the loop by advising them of any progress or problems Monitoring and controlling supplies to minimise waste Doing your best to reunite guests with any lost or misplaced items Regularly assisting with deep clean projects What We need from you: It s a physical role and you ll be on your feet most of the day, so fitness is important Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects You may need to bend and kneel to complete some activities Literacy skills - reading, writing and basic maths skills Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We take our housekeeping standards seriously. So, we re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. A little taste of your day-to-day: Every day is different, but you ll mostly be: Making sure every single room is at its absolute best for our guests Helping our guests in any way you can - whether they ve forgotten their toothbrush or just need to find the elevator Keeping your supervisor in the loop by advising them of any progress or problems Monitoring and controlling supplies to minimise waste Doing your best to reunite guests with any lost or misplaced items Regularly assisting with deep clean projects What We need from you: It s a physical role and you ll be on your feet most of the day, so fitness is important Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects You may need to bend and kneel to complete some activities Literacy skills - reading, writing and basic maths skills Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

Our guests safety and comfort always come first. Which is why we re seeking out a master multi-tasker with the repair skills needed to keep our hotels looking and feeling their very best. Our new Chief Engineer will lead and coach a small but talented engineering team to stay one step ahead of our everyday maintenance needs. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing daily engineering needs to ensure the right team is always on the right task Creating a safe, secure and comfortable environment for our guests to enjoy Maintaining and ordering parts and supplies whilst minimising waste and meeting our green initiatives Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed Building strong relationships with outside contacts including guests, regulatory agencies, others as needed What We need from you: Some college or advanced vocational training Four years experience in general building maintenance and/or construction or equivalent combination of education and experience Specialised expertise in plumbing, electrical, mechanical, and carpentry fields Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required Hotel experience preferred Professional certification and licence if required by law What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. Our guests safety and comfort always come first. Which is why we re seeking out a master multi-tasker with the repair skills needed to keep our hotels looking and feeling their very best. Our new Chief Engineer will lead and coach a small but talented engineering team to stay one step ahead of our everyday maintenance needs. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing daily engineering needs to ensure the right team is always on the right task Creating a safe, secure and comfortable environment for our guests to enjoy Maintaining and ordering parts and supplies whilst minimising waste and meeting our green initiatives Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed Building strong relationships with outside contacts including guests, regulatory agencies, others as needed What We need from you: Some college or advanced vocational training Four years experience in general building maintenance and/or construction or equivalent combination of education and experience Specialised expertise in plumbing, electrical, mechanical, and carpentry fields Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required Hotel experience preferred Professional certification and licence if required by law What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners). Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners).

NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

About Us: Barque Hotels Pvt. Ltd. manages a portfolio of 12 Holiday Inn Express hotels across key cities in India, operating under the global IHG brand. Our Portfolio Office centrally supports hotel operations, ensuring compliance, financial accuracy, and strategic alignment across all properties. Job Summary: We are seeking a detail-oriented and proactive Finance Executive – Accounts Receivable to join our Portfolio Office team. The role is responsible for overseeing the accounts receivable functions across all 12 hotels, ensuring timely invoicing, collections, reconciliations, and compliance with accounting standards and IHG policies. Key Responsibilities: Monitor and manage the accounts receivable process for all hotels under the portfolio, ensuring accuracy and timeliness. Raise invoices for corporate clients, travel agents, and other receivables in coordination with individual hotel finance teams. Track and follow up on outstanding payments; ensure timely collections and reduce aging of receivables. Perform regular reconciliations of customer accounts and resolve discrepancies promptly. Coordinate with hotel teams for folio transfers, payment allocations, and disputes. Maintain updated customer records and credit limits in the system. Generate and analyze AR aging reports; provide updates to senior management. Ensure compliance with IHG finance SOPs, GST regulations, and other statutory requirements. Support internal and external audit processes by providing necessary documentation and reports. Work with the Portfolio Office finance team to drive improvements in cash flow management and credit control. Requirements Bachelor's degree in Commerce or Finance; MBA (Finance) or equivalent preferred. 2–4 years of experience in Accounts Receivable, preferably in the hospitality or service sector. Knowledge of accounting software (e.g.,Sun, Osais, etc.) and Microsoft Excel. Good understanding of GST and statutory compliance related to billing and collections. Strong analytical, communication, and interpersonal skills. Ability to coordinate with multiple stakeholders across hotel locations. What We Offer: Opportunity to work with one of the world’s leading hospitality brands – IHG. Exposure to a pan-India hotel portfolio and centralized finance operations. Dynamic and collaborative work culture. Career growth within a reputed hospitality management group. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

Role Purpose Assisting MEA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels. Key Accountabilities Managing IHG enterprise solutions cascade into the hotels. Channelling product deployment (EMEAA) initiative into the hotels. Meeting IHGConnect deployment targets and proving relevant business case support to the hotels. Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives. Driving technology brand standard compliance in the hotels. Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. Providing escalation management and support for the hotels. Providing L2 support for the corporate office team (Delhi/NCR). Assist in delivering a successful IMEA technology summit. Assisting with the data analytics and content management for the corporate office and hotel engagements. Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans. Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions. Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions. Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire. Liaise with the SWA Sr. Manager to deliver TechReady hotels. Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels. Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA. Key Skills & Experiences Educational Attainment Bachelor Degree in Computer or Equivalent Critical Expertise & Experience Minimum 2 hotel opening experiences. Minimum 5 years of hotel technology operation knowledge. Currently playing an IT Manager role in a 5 star hotel. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

Role Purpose The role will be to ensure the timely and accurate delivery of billing, Cash Applications and includes providing support to other sub-functions Collections, Cash Management, etc. The Job includes executing all deliverables per agreed timeline and in line with process metrics targets. The role will also require supporting Audit, SOX testing, dealing with other functions within and outside India GSC. The job also includes people management including hiring, development and performance management. Key Accountabilities Responsible for oversight, direction of the day-to-day operations of Regional AR – Cash Application & billing which includes timely & accurate billing to hotels, application of Payment received from IHG franchised hotels, managed hotels and other debtors, in line with Service Level Agreements To give value to the organization in terms of better utilization of manpower/better quality of output. Takes logical decision quickly, change priority to meet expectation & always accommodative to new responsibility. Ready to take proactive action when required Assessing training needs for team & ensure all members are cross trained & back-up plan is in place Ensure seamless Audit and comply process activity as per SOX compliance Responsible for review of team operations, specialized transactions, and service quality. Manage the team and ensure all the activities are completed within stipulated time and process metrics are met and All queries from stakeholders are acknowledged and answered timely Coach and develop team members: hire, fire, assess, discipline, document performance. Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards. Oversee resolution of discrepancies and advanced systems issues. Actively manage the business continuity and disaster recovery plans for the regional process. Key Skills & Experiences Education and Experience CA/CWA/MBA (F) with 2 years of experience or M. Com/CA(I)/CWA (I) with more than 3 yrs. experience or B. Com with more than 5 years of Finance & Accounting experience. Technical Skills and Knowledge Accounting Knowledge: Good Knowledge of Accounting Principles and concepts and the ability to apply them to the company's Accounting practices. Application of quality principles and systems of checks and balances for process improvement, exceeding customer expectation, compliance adherence etc. Ability to understand, interpret and provide information and support to meet the audit and SOX testing requirements Other Skills Communication - Possess good communication skills. Flexibility - Flexible to work in multiple shifts Ability to work in cross functional teams Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

NULL At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

InterContinental Hotels Group (India) Pvt. Ltd is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey. Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality Developing and implementing customer service policies and procedures to ensure a positive guest experience Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment Experience in front desk or customer service management Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role