Marriott

Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.

Marriott is looking for University Intern - Marketing to join our dynamic team and embark on a rewarding career journey Perform market analysis and research on competition Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)Solid understanding of different marketing techniques Excellent verbal and written communication skills Excellent knowledge of MS OfficeFamiliarity with marketing computer software and online applications (e.g. CRM tools, Online analytics and Google Adwords) You will learn first-hand about a hotels operations Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began You will get immers

Patrol all areas of the property; assist guests with room access Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system Lock property entrances when required Conduct daily physical hazard inspections Respond to accidents, contact EMS or administer first aid/CPR as required Assist guests/employees during emergency situations Notify appropriate individuals in the event of accidents, attacks, or other incidents Defuse guest/employee disturbances Call for outside assistance if necessary Complete incident reports to document all Security/Loss Prevention related incidents Handle all interruptions and complaints Resolve safety hazard situations Escort any unwelcome persons from the property without interrupting the orderly flow of property operation Report to scenes of vehicle accidents/thefts Call for assistance using proper code responses Complete a Loss Prevention shift summary/daily activity report Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals Conduct investigations and gather evidence Conduct interviews with relevant parties Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely Develop and maintain positive working relationships with others; support team to reach common goals Comply with quality assurance expectations and standards Stand, sit, or walk for an extended period of time In addition, some states may have additional licensing/registration requirements to be considered for this position Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Enter and locate work-related information using computers and/or point of sale systems Move at a speed required to respond to work situations (eg, run, walk, jog) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Strives to improve service performance. Developing and Maintaining Budgets Develops and manages Food and Beverage budget. Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Ensures cash control and liquor control policies are in place in food & beverage areas and followe'd by all related employees. Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Serves as a role model to demonstrate appropriate behaviors. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Ensures that regular, on-going communication occurs in all areas of food and beverage (eg, pre-meal briefings, staff meetings, culinary team). Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Empowers employees to provide excellent guest service. Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (eg, restaurant supplies, uniforms, etc). Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. Brings issues to the attention of Human Resources as necessary. Ensures employees are treated fairly and equitably. Coaches team by providing specific feedback to improve performance. Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and supplies.

Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required. OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; 2-4 years experience in the Information Technology or related professional areaOR 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers Writes and presents proposals, analyses, project plans, cost models, etc in written and/or oral formats. Provides customer service to associates at dedicated property/properties. Responds to inquiries from customers/vendors/peer group. Provides detailed status reports as requested. Verifying Client Technology Needs are Met Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates support for all Marriott approved technology solutions (i. e. mobility devices, GPNS) and Request Center Processes. Supports guest and associate internet access requirements. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. Moves/adds/changes PCs/peripherals; migrating data when necessary. Performs routine desktop backup as scheduled or directed. Provides end-user support. Confirms technology security (i. e. encryption, patch deployment) and technology compliance (i. e. Quarterly ID Audits, MAARK1) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. Pulls through support for corporate, regional and property initiatives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Managing Sales Activities Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (eg, Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions we'll enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions we'll enough to perform duties in employees absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as we'll as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry Document and resolve issues with discrepant rooms with the Front Desk Prepare, distribute, and communicate changes in room assignments Communicate issues to next shift Complete required paperwork Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Enter and locate work-related information using computers and/or point of sale systems Read and visually verify information in a variety of formats (eg, small print) Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Direct and assist Stewards in order to make clean up more efficient Ensure water temperature, and chemical levels are appropriate for cleaning and documented Assist with Banquet plate-ups Assist cooks and kitchen staff with various tasks as needed Provide cooks with needed items Support banquet and buffet by transporting and ensuring adequate stock Return cleaned items to proper locations Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move over sloping, uneven, or slippery surfaces Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead, we want to build an experience that is memorable and unique - with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: Less than 1 year related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Provides a high level of property maintenance knowledge Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance Responsible for maintaining standards and regulatory requirements Leads the emergency response team for all facility issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures Administers service contracts to support property needs Ensures fire crew has complete understanding of all procedures, equipment and alarms Coaches and supports engineering leadership team to effectively manage controllable expenses (eg, wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc) Manages and controls heat, light and power Develops an engineering operating strategy that is aligned with the property/brand s business strategy Develops and manages Engineering budget Ensures integration of departmental goals in game plans Oversees execution of long term preventative maintenance and 10 year asset protection plans Reviews financial reports and statements to determine how Engineering is performing against budget Addresses potential areas of concern and proposing solutions to owners in a proactive manner Communicates a clear and consistent message regarding departmental goals to produce desired results Supervises construction to ensure timely completion of projects within budgetary guidelines Maintaining Engineering Standards Ensures compliance with state, local and federal regulations Maintains property life safety systems (eg, fire fighting equipment, sprinkler systems, and alarm systems) Ensures building and equipment licenses, permits and certifications are current Ensures property policies are administered fairly and consistently Managing Profitability Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports Monitors and manages the payroll function Manages departments controllable expenses to achieve or exceed budgeted goals Participates in the development of departments capital expenditure goals; manages projects as needed Participates in the budgeting process for areas of responsibility Prepares weekly and period end P&L critiques Understands the impact of departments operation on the overall property financial goals; educates staff on details as appropriate Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc Conducting Human Resources Activities Ensures employees are treated fairly and equitably Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner Celebrates successes by publicly recognizing the contributions of team members Resolves guest problems and complaints Brings issues to the attention of Human Resources as necessary Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law