🚚 HIRING – DELIVERY EXECUTIVE (BIKER) 🚚 🏢 Company: Blue Dart 📍 Location: Siwan, Bihar 👤 Post: Delivery Executive (Biker) 💰 Salary & Benefits: ₹12,680 NTH Salary ₹2,000 Incentive Bonus Travel Allowance PF & ESIC Other Company Benefits 🛵 Requirements: Two-wheeler & valid driving license Basic area knowledge Responsible & punctual 📞 Contact: HR Rishikesh 📱 9163458426 📩 Interested candidates can call or WhatsApp for immediate joining.

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

Job Title: Shift Incharge Function: Operations Reporting To: Sr. Executive / AM - Operations Location: Chikhli About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, Key Responsibilities Operational Responsible for all operational activities for DP/ Apex/Etail/International shipments, in terms of inbound, outbound and transit operations for the Air Hub Ensure timely and accurate connections of loads onto the approved air network Ensure timely and accurate dispatch of inbound loads from BDA /Commercial flights to the respective service centers Ensure timely, accurate and profitable delivery of all shipments to customers Manage all cases of network changes, delay, priority runs, misconnections etc. and communicate the same to the concerned PUD Centers / Service Centers Handle all exception cases for Apex shipments and ensure closure of the same in collaboration with relevant departments Handle all internal/ external communications during the shift for smooth operations Conduct daily staff briefings, including communication regarding any operational changes in the Apex shipments to the concerned staff employees Oversee the work of loaders, tally staff and carting staff at the Hub to ensure adherence to the operational workflows and Standard Operating Procedures (SOPs) Oversee vehicle placement at bays and supervise the carting and tally operations for shipments Ensure accurate input of data during the tally processes Monitor loading activities and ensure safe handling of shipments as per SOPs by loaders Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit Apex loads during the shift Monitor performance of staff for Apex operations and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators Ensure service quality and excellence in the Air Hub for the Shipments Timely connectivity of inbound loads to the service centers (% compliance) % Stock lying at hub (SLAH) for the concerned product Timely updation of status (in scan, out scan, exceptions, pre-alerts etc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) Number of instances of misroutes and misconnections Timely communication with origin in case of exceptions (% closure within TAT) Timely communication with service centers in case of any network delays, etc. Ensure Network Health and capacity utilization in the Hub Adherence to network timelines ( number of instances of delays in arrival and departure schedules) % connectivity of shipments picked up within the cutoff times to scheduled BDA flights Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Support Employee Capability Building % Key positions within team with identified successors / potential successors

Job Title Senior Business Development Executive Function Sales Reports To Manager Business Development Location EGM, Egmore Travel Required 25% ? 50% ? 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goalit's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care Blue Dart is where you belong . Position Overview: The Business Development Executive/Sr.BDE is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involves implementing sales strategies, enhancing customer relationships, and maximizing profitability through channel partners. Additionally, the Assistant Manager monitors performance metrics and ensures adherence to standard operating procedures to achieve branch objectives. Job Purpose: The Business Development Executive/Sr.BDE is responsible for driving revenue growth and profitability across all product categories by effectively managing sales processes and relationships with customers and channel partners. This role focuses on implementing strategic sales initiatives and achieving performance targets to enhance branch performance. Key Roles & Responsibilities: Drive revenue growth by implementing effective sales strategies for all product categories, including DP, International, Retail, Cargo, and E-Retail. Monitor branch revenue performance against targets, identifying deviations and taking corrective actions as needed. Enhance profitability of branch customers and key accounts through regular analysis and relationship management. Ensure adherence to Standard Operating Procedures (SOPs) and sales process guidelines within the branch. Follow up on product-specific sales leads and ensure timely closure in collaboration with the telemarketing team. Negotiate rates and service offers with customers, ensuring compliance with pricing guidelines. Develop and maintain strong relationships with potential large clients and channel partners to maximize revenue. Track product-wise yields and implement plans to meet established targets. Ensure timely collections and manage account receivables to meet financial objectives. Update prospect details in the SAFFIRE software package daily and communicate service issues to internal and external customers. Qualifications & Experience: Education: Bachelor's degree in business administration, Marketing, Sales, or a related field; a Master's degree (MBA) is preferred. Relevant certifications in sales management or marketing (e.g., Certified Sales Professional (CSP), Professional Certified Marketer (PCM)) are advantageous. Experience: Minimum of 2-5 years of experience in sales, marketing, or business development roles, with at least 2-3 years in a supervisory or managerial capacity. Proven track record of driving revenue growth and managing sales operations within the logistics or express delivery industry. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets. Familiarity with customer relationship management (CRM) systems and sales analytics tools to track performance metrics and customer interactions. Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams and external clients. Skills & Capabilities: Core Technical Skills: Proficiency in sales management techniques and strategies. Strong understanding of market analysis and competitive landscape. Experience with CRM software and sales analytics tools. Knowledge of logistics and express delivery industry practices. Ability to develop and implement effective marketing plans. Behavioural Competencies: Strong leadership skills with the ability to motivate and develop a high-performing sales team. Excellent communication and interpersonal skills for building customer relationships. Strategic thinking and problem-solving abilities to drive sales performance. Adaptability and resilience in responding to changing market conditions. Customer-focused mindset with a commitment to delivering high-quality service and solutions. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Revenue Growth % achievement of branch revenue targets % increase in overall sales volume year-over-year Revenue generated from new customer acquisitions 2 Customer Relationship Management Customer satisfaction score (NPS or similar metrics) % of customer complaints resolved within defined turnaround times 3 Operational Efficiency % adherence to Standard Operating Procedures (SOPs) Average turnaround time for closing sales leads 4 Team Development Employee engagement scores within the sales team % of team members participating in training and development programs 5 Cost Management % adherence to budget for sales-related expenses % reduction in cost per lead generated 6 Performance Monitoring Timeliness of reporting on sales performance metrics to management % of initiatives completed on schedule 7 Market Expansion Number of new clients acquired in targeted segments % increase in market share for assigned product categories Why join DHL Blue Dart When you join us, you're not just taking a jobyou're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcelswe deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: Great Place to Work Certifieda testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever. Best-in-class benefitsfrom comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinkingwhere your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leaderbut a Great Place to Work. Come grow with us.

Job Purpose This role focuses on managing and expanding sales operations, ensuring compliance with revenue targets, and optimizing business development opportunities to enhance market presence and profitability. Key Responsibilities Financial Responsibilities Review and monitor Area revenue performance against targeted numbers and take corrective actions if deviations occur. Evaluate the profitability of key accounts and ensure alignment with set profit targets. Track product-wise yields and take action to meet yield targets. Operational Responsibilities Manage the end-to-end sales process for the Area, ensuring revenue growth across all products. Ensure adherence to Standard Operating Procedures (SOPs) by sales teams and channel partners. Implement sales and marketing plans in collaboration with the Branch Sales Team to drive revenue, market share, and profitability. Follow up on product-specific sales leads from telemarketing and other sources, ensuring lead conversion. Negotiate rates and service agreements with customers within set approval limits. Develop and retain existing customers, ensuring achievement of base revenue targets. Drive revenue enhancement by identifying, onboarding, and managing channel partners. Monitor channel partner performance in terms of revenue, sales, and profitability and take corrective measures as required. Support sales capability-building initiatives within the Area, including training for sales teams and channel partners. Ensure achievement of collections and remittance targets as per company-set logic and Days Sales Outstanding (DSO) benchmarks. Maintain and update customer prospect details in Saffire on a daily basis. Address and resolve service issues through interaction with internal and external customers. Provide insights to the Branch Sales Head regarding modifications to product offerings for increased revenue and profitability. Drive Sales Capability: People Responsibilities Provide guidance and support to the Area's sales team to enhance performance and goal achievement. Ensure optimal manpower staffing levels within the sales team in the Area. Retention of the existing team Qualifications & Experience Education Graduate degree in Business Administration, Sales, Marketing, or a related field. MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 6-12 years of experience in sales, business development, or key account management, preferably in the logistics, courier, or supply chain industry. Strong expertise in B2B sales, market expansion, and managing channel partners. Technical Skills & Experience Core Technical Skills Strong understanding of sales process management, revenue tracking, and profitability analysis. Proficiency in using CRM tools, lead tracking systems, and data analytics for sales performance monitoring. Knowledge of logistics and supply chain operations with a focus on courier and cargo solutions. Behavioural Competencies Strategic Thinking: Ability to analyze market trends and develop revenue enhancement strategies. Negotiation & Influence: Strong ability to build and manage business relationships. Customer-Centric Approach: Focused on customer needs and service excellence. Leadership & Team Management: Ability to guide and mentor a high-performing sales team. Key Performance Indicators (KPIs) S.No Key Result Areas Key Performance Indicators (KPIs) 1 Growth in Area Revenues Achievement of product-wise revenue Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from identified industry segments and key accounts 3 Ensure timely collections for the Area Achievement of Logic Remittance target % reduction in receivables in excess of 60 days, 90 days, 150 days 4 Drive Sales capability, productivity, and adherence to process Adherence to Sales KPIs and compliance with SOPs 5 Ensure effective development of new products Support in new product development and launch as per plan 6 Foster a performance-driven culture Adherence to Performance Management System timelines and guidelines 7 Drive employee morale and engagement Employee retention and engagement metrics

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Operations Staff Roles and Responsibilities of an Operations staff : Managing day-to-day activities to ensure smooth movement of shipments within the hub (in house work). Ensure accurate sorting of shipment based on the destination and product. Scanning the shipments Loading and unloading vehicles, manage the flow of goods at the loading docks. Following established guideline for handling shipments, safety protocols and quality standards. Sharing Competition information About BD ∙Be part of an organization synonymous with efficiency and trust. ∙Elevate your career in a fast-paced environment that offers growth and attractive compensation. ∙Join a globally recognized brand committed to innovation and service excellence, fostering a supportive and inclusive work environment. Requirements ∙Dependable, friendly, and tech-savvy individuals with a two-wheeler & valid license ∙Age: 19-28 years ∙Qualification: SSLC/10th Pass ∙Geographical Area Knowledge ∙Basic English communication required (Read, Write, Speak) Smartphone: Access to a smartphone for task management and communication

Senior Operations Saff Purpose Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift; Ensure timely and accurate connections of shipments onto the ground network during the shift Key Responsibilities Responsibilities Operational Supervise the entire shift operations in terms of inbound, outbound and transit operations for shipments mainly in terms of tally, documentation and loading operations for Ensuring timely and accurate connections of shipments onto the approved ground network Ensuring the timely and accurate dispatch of inbound loads to the respective service centers/ PUDs/ DCs/ directly to customers during the shift Ensure on time arrival and departures of all loads during the shift; Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs Ensure smooth conduct of activities related to Point to Point operations, Multi-level billing operations and EDL/ ODA operations during the shift Manage connections of daily inbound and outbound shipments on the rail network In case of Rail operations, ensure timely load connections and receipt of loads to and from the railway stations Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit loads during the shift Coordinate with check-posts and nakas for clearance of shipments Oversee the work of supervisors in the shift to ensure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the ground hub Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centers / Service Centers Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same Handle all exception cases during the shift; On a daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same Ensure availability of sufficient vehicles during the shift for inbound / outbound operations Provide inputs for fleet requirements and ensure availability of sufficient vehicles for network and feeder runs Oversee vehicle placement at bays and monitor the tally and loading operations during the shift Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same Handle all internal/ external communications during the shift for smooth operations Check and revert on mails from management, in conjunction with relevant departments Check attendance and leave data for all staff in the shift; Plan daily operations within the shift as per the loads and attendance Conduct daily staff briefings, including communication regarding any operational changes in the shift Support the Head – Ground Hub in shift planning Ensure safe handling of all shipments and report any damage cases to the origin Ensure adequate manning of the Ground Hub during the shift in terms of full-time employees, PDAs, loaders, etc. Monitor performance of staff during the shift and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Responsible for generation of all MIS related to Ground Hub operations during the shift People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators Ensure service quality and excellence in the Ground Hub Timely connectivity of inbound loads to the PUD / DCs (% compliance) % Stock lying at hub (SLAH) Timely updation of status (in scan, out scan, exceptions, pre-alerts etc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit: Number of instances of misroutes and misconnections Ensure Network Health in the shift Adherence to network timelines ( number of instances of delays in departure schedules of network vehicles) in the shift % connectivity of shipments picked up within the cutoff times to the scheduled network runs in the shift Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines

Operations Staff Roles and Responsibilities of an Operations staff : Managing day-to-day activities to ensure smooth movement of shipments within the hub (in house work). Ensure accurate sorting of shipment based on the destination and product. Scanning the shipments Loading and unloading vehicles, manage the flow of goods at the loading docks. Following established guideline for handling shipments, safety protocols and quality standards. Sharing Competition information About BD ?Be part of an organization synonymous with efficiency and trust. ?Elevate your career in a fast-paced environment that offers growth and attractive compensation. ?Join a globally recognized brand committed to innovation and service excellence, fostering a supportive and inclusive work environment. Requirements ?Dependable, friendly, and tech-savvy individuals with a two-wheeler & valid license ?Age: 19-28 years ?Qualification: SSLC/10th Pass ?Geographical Area Knowledge ?Basic English communication required (Read, Write, Speak) Smartphone: Access to a smartphone for task management and communication

Job Title: Assistant Manage Business Development Function: Commercial - Sales RCS Grade: N Reporting To: Manager - Business Development Location: Panchkula About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India's logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability. Evaluate the profitability of key accounts and take corrective measures to achieve profit targets. Track product-wise yields regularly and develop action plans to meet set targets. Manage the end-to-end sales process for the Area, ensuring revenue growth for all products. Sales Operations & Compliance Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. Implement sales and marketing strategies to enhance market share and profitability. Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments. Negotiate rates and service offerings with customers within set approval limits. Maintain and update prospect details in the Saffire system on a daily basis. Address and resolve customer service issues in coordination with internal and external stakeholders. Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Drive Sales Capability: Collection & Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management Guide and support the sales team to ensure high performance and goal alignment. Ensure optimal staffing levels within the Area sales team. Qualifications Education Graduate degree in Business Administration, Sales, Marketing, or a related field. An MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills Strong understanding of sales processes, revenue management, and market expansion strategies. Experience in logistics, courier services, or supply chain management. Proficiency in using sales tracking tools like Saffire and Avature. Knowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies Result-Oriented: Strong drive to achieve sales targets and revenue growth. Customer-Centric: Ability to develop and maintain strong customer relationships. Analytical Thinking: Proactive approach to market analysis and business development. Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No Key Result Areas (KRAs) Key Performance Indicators (KPIs) 1 Growth in Area Revenues % achievement of product-wise Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 4 Drive Sales Capability, Productivity, and Process Adherence Achievement of Sales KPIs and compliance with SOPs 5 New Product Development Successful implementation of new products in the Area 6 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 7 Drive Employee Morale and Engagement Employee retention and engagement metrics

About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong. Position Overview: Manager - Regional Network Planner (Surface Network Optimization) is responsible for planning, optimizing, and governing the regional surface transportation network. The role focuses on improving shipment flow across first-mile, middle-mile, and last-mile movements, ensuring TAT adherence, cost optimization, and service reliability. This role owns regional surface network design and execution while aligning with national network strategy and optimization frameworks. Job Purpose: To design, optimize, and continuously improve the regional surface transportation network by balancing service quality, transit time, capacity utilization, and cost efficiency, while supporting business growth and operational resilience. Key Roles & Responsibilities: Surface Network Planning & Optimization Plan and optimize regional surface transportation routes to ensure efficient shipment movement across hubs, transshipment centers, and delivery locations. Periodically review and reengineer the regional network to address volume growth, new service requirements, and operational constraints. Ensure seamless integration of first-mile, middle-mile, and last-mile flows. Capacity Planning & Vehicle Utilization Optimize deployment of vehicles across routes based on shipment profiles, load factors, and route characteristics. Improve vehicle utilization through route rationalization, consolidation, and scheduling optimization. Support decisions on vehicle mix, trip frequency, and capacity buffers for peak and non-peak periods. Scheduling & TAT Management Design and maintain surface movement schedules aligned to committed TATs and service SLAs. Monitor schedule adherence and identify root causes for transit delays or network bottlenecks. Work with regional operations teams to implement corrective actions. Cost Optimization & Productivity Drive cost efficiencies through optimized routing, reduced empty miles, and improved asset utilization. Support regional cost-to-serve analysis for surface movements. Partner with procurement and operations teams on transport cost optimization initiatives. Performance Monitoring & Analytics Track key network performance metrics including transit time, on-time departures/arrivals, vehicle utilization, and cost per shipment. Develop structured MIS and dashboards for regional leadership and national network teams. Identify improvement opportunities through data-driven analysis. Technology Enablement & Continuous Improvement Leverage transportation management systems (TMS), route optimization tools, and telematics data for planning and monitoring. Support adoption of automation, analytics, and optimization tools to improve decision-making. Lead or support network improvement projects and pilots at the regional level. Stakeholder Collaboration & Governance Work closely with regional operations, hubs, line-haul teams, and national network planning teams. Ensure alignment with national surface network standards, policies, and governance frameworks. Support audits, reviews, and governance forums related to surface network performance. Qualifications & Experience: Education Essential: Bachelor’s degree in Logistics, Transportation, Supply Chain Management, Industrial Engineering, or a related discipline. Preferred: MBA / PGDM in Operations, Supply Chain, or Logistics. Experience 7–10 years of experience in surface network planning, transportation optimization, or logistics operations. Strong exposure to express logistics, courier, e-commerce, or large-scale surface transportation networks. Proven experience managing regional network flows, route planning, and TAT-driven operations. (Experience profile aligned to similar roles in Indian express and e-commerce logistics players handling regional line-haul and surface networks.) Skills & Capabilities: Core Technical Skills Surface network and line-haul planning Route optimization and scheduling Vehicle utilization and capacity planning TAT and service-level management Operational analytics and MIS Behavioural Competencies Strong analytical and problem-solving mindset Structured and data-driven decision-making Ability to work across functions and regions High ownership in service-critical environments Clear communication of complex operational insights Key Performance Indicators: Sr. No. KRAs KPIs 1 Network Optimization Reduction in average transit time 2 Utilization Improvement Vehicle and route utilization rates 3 Schedule Adherence On-time departure and arrival performance 4 Cost Efficiency Reduction in cost per shipment / km 5 TAT Performance Improvement in TAT adherence 6 Network Stability Reduction in network disruptions and re-routes Why join DHL Blue Dart? When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day. Here’s what makes us stand out: Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever. Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us. Disclaimer: At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB). Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized. Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com.

Qualification: Minimum 12th pass preferably Graduate. Experience: 3-4 years of experience from hub background. Age:28 to 32 years Knowledge: Should know local geography. Skills: High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English language

Senior Operations Saff Purpose Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift; Ensure timely and accurate connections of shipments onto the ground network during the shift Key Responsibilities Responsibilities Operational Supervise the entire shift operations in terms of inbound, outbound and transit operations for shipments mainly in terms of tally, documentation and loading operations for Ensuring timely and accurate connections of shipments onto the approved ground network Ensuring the timely and accurate dispatch of inbound loads to the respective service centers/ PUDs/ DCs/ directly to customers during the shift Ensure on time arrival and departures of all loads during the shift; Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs Ensure smooth conduct of activities related to Point to Point operations, Multi-level billing operations and EDL/ ODA operations during the shift Manage connections of daily inbound and outbound shipments on the rail network In case of Rail operations, ensure timely load connections and receipt of loads to and from the railway stations Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit loads during the shift Coordinate with check-posts and nakas for clearance of shipments Oversee the work of supervisors in the shift to ensure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the ground hub Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centers / Service Centers Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same Handle all exception cases during the shift; On a daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same Ensure availability of sufficient vehicles during the shift for inbound / outbound operations Provide inputs for fleet requirements and ensure availability of sufficient vehicles for network and feeder runs Oversee vehicle placement at bays and monitor the tally and loading operations during the shift Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same Handle all internal/ external communications during the shift for smooth operations Check and revert on mails from management, in conjunction with relevant departments Check attendance and leave data for all staff in the shift; Plan daily operations within the shift as per the loads and attendance Conduct daily staff briefings, including communication regarding any operational changes in the shift Support the Head Ground Hub in shift planning Ensure safe handling of all shipments and report any damage cases to the origin Ensure adequate manning of the Ground Hub during the shift in terms of full-time employees, PDAs, loaders, etc. Monitor performance of staff during the shift and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Responsible for generation of all MIS related to Ground Hub operations during the shift People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators Ensure service quality and excellence in the Ground Hub Timely connectivity of inbound loads to the PUD / DCs (% compliance) % Stock lying at hub (SLAH) Timely updation of status (in scan, out scan, exceptions, pre-alerts etc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit: Number of instances of misroutes and misconnections Ensure Network Health in the shift Adherence to network timelines ( number of instances of delays in departure schedules of network vehicles) in the shift % connectivity of shipments picked up within the cutoff times to the scheduled network runs in the shift Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

Roles and Responsibilities of TSR : Service to the customer by Intact and timely Pickup and delivery of shipments (field work) Ensure connection of shipments picked up from own route Develop territory / route. Grow business with existing customers in the route Generating Sales lead Self grooming and upgradation of product and operations knowledge Sharing Competition information About BD ∙Be part of an organization synonymous with efficiency and trust. ∙Elevate your career in a fast-paced environment that offers growth and attractive compensation. ∙Join a globally recognized brand committed to innovation and service excellence, fostering a supportive and inclusive work environment. Requirements ∙Dependable, friendly, and tech-savvy individuals with a two-wheeler & valid license ∙Age: 19-28 years ∙Qualification: SSLC/10th Pass ∙Geographical Area Knowledge ∙Basic English communication required (Read, Write, Speak) Smartphone: Access to a smartphone for task management and communication

Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :28 to 32 years Knowledge: Should know local geography. Skills: Team Handling. ( Last Mile Operations) Computer literacy & MIS reports. Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License)- High organizational commitment Good team worker Preferably knows basic Computers- Good communication in Local/Hindi/English languages.

DESG-Territory Service Representative Roles and Responsibilities of TSR : Service to the customer by Intact and timely Pickup and delivery of shipments (field work) Ensure connection of shipments picked up from own route Develop territory / route. Grow business with existing customers in the route Generating Sales lead Self grooming and upgradation of product and operations knowledge Sharing Competition information About BD ∙Be part of an organization synonymous with efficiency and trust. ∙Elevate your career in a fast-paced environment that offers growth and attractive compensation. ∙Join a globally recognized brand committed to innovation and service excellence, fostering a supportive and inclusive work environment. Requirements ∙Dependable, friendly, and tech-savvy individuals with a two-wheeler & valid license ∙Age: 19-28 years ∙Qualification: SSLC/10th Pass ∙Geographical Area Knowledge ∙Basic English communication required (Read, Write, Speak) Smartphone: Access to a smartphone for task management and communication

Job Title Branch Head Function Regional Business Reporting to Zonal Sales Head (North 2) Purpose Responsible for driving the branch profit & loss through effective management of branch / area sales, operations and support teams Key Responsibilities Responsibilities Strategic Support Regional Head & Regional Sales Head in developing the short term and long term sales plans for the region in terms of revenues (volumes, profitability, number of customers, key accounts etc) Develop short term and long term business plans for the branch in terms of revenues (volumes, profitability, number of customers, key accounts etc) and service delivery (delivery performance, transit times, net service levels, reach enhancement, etc) Monitor branch performance against the set targets / performance benchmarks and identify and drive implementation of corrective actions for development of new products / services Financial Responsible for development of the annual branch budget by analyzing previous years’ performance and growth expectations/projections for the year; Also responsible for review and approval of are budgets Undertake quarterly / monthly budget reviews to track and ensure adherence to the annual budget. Formulate action plans to manage deviations, if any Review and monitor the branch/ area revenue performance in terms of actual sales growth and profitability as against targeted numbers. Take appropriate steps to reduce deviations, if any Evaluate profitability of all branch customers and key accounts on a periodic basis. Identify issues, if any, and develop plans to meet the set profitability targets Track product-wise yields on a periodic basis. Identify issues, if any, and develop plans to meet the set yield targets Monitor expenses under various heads to ensure adherence to budgeted costs for the branch/ area; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis at the branch/ area level and take corrective actions, if any Drive timely collections from all customers in the branch/ area and achieve account receivables related objectives (e.g. logic remittance, DSO, etc.) as per the targets Operational Drive branch revenues and ensure the growth of all products, services and channels in the branch; Also drive revenues through channel partners (i.e. RSPs) Oversee area revenues and ensure the growth of all products, services and channels in the area Oversee the entire sales management process in the branch and areas (under the branch) and resolve any issues escalated during the process Drive growth and penetration in assigned new and existing national key clients on a Pan India basis for which the Branch Head is lead sponsor Play an active part in contract negotiations and finalization for assigned large and key accounts Establish and maintain relationships with potential large clients in the branch/ areas under the branch through regular interactions with key decision makers Drive reach enhancement initiatives like Tier 2 and Tier 3 cities expansion, RSP development etc in the branch/ area as per the organization strategy Drive setup of “One-Retail” outlets in branch/ area as per plan Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through ensuring effective management of DP, Apex, Surface, International, E-Retail etc operations at service centers / PUD centers Ensure adherence to Standard Operating Procedures and Execution Excellence in the branch (e.g. On-time delivery performance, Transit times, RTO reduction, reduction in errors etc) Oversee adherence to Standard Operating Procedures and Execution Excellence in the area (e.g. On-time delivery performance, Transit times, RTO reduction, reduction in errors etc) Ensure adherence to all regulations and statutory compliances as applicable in the branch (including areas under the branch) Responsible for liaison with local Civic, Government and Statutory bodies for resolution of any operational issues faced by the branch/ area People Provide direction, guidance and support to branch employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline Ensure that the branch is adequately staffed as per the manpower requirements Ensure high level of employee engagement and retention of key performers Key Result Areas and Key Performance Indicators S.no Key Result Areas Key Performance Indicators Drive growth of revenues and volumes in branch EBIT target for the branch % achievement on revenue target for branch % achievement on product-wise and channel-wise revenue targets for branch % growth in volumes in terms of number of pieces and tonnage in branch Achievement of product-wise yield targets (Yield / piece) in branch Drive timely collections for the branch Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days) Logic Remittance target Optimize costs in the branch % reduction in Operating Costs for the branch (i.e. OCPK and OCPM) Drive Market Growth % increase in revenues (pan-India) from accounts for which the Branch Head is lead sponsor % increase in revenues from SMEs from branch Reach Enhancement Support Expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs) Setup of 'One-retail' outlets as per plan Monitor branch operations Overall adherence to branch service quality in terms of Net Service Levels (NSL) Compliance to all applicable statutory and regulatory requirements in the branch Support in the execution of Corporate Initiatives Implementation of various corporate initiatives (e.g. WDL implementation, new product development & launch, etc) as per timelines Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Support Employee Capability Building % Key branch positions with identified successors / potential successors Drive employee morale and engagement Employee Satisfaction Score of employees in branch % attrition in the branch