Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Your Day To Day Responsibilities Will Include To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunities To achieve revenue target of the base/branch with consistent performance through the months To ensure profitable business performance and expansion of Rentokil PCI's services in selected segments. To Ensure corporate credit policy is implemented within stipulated timelines To convert the built-up data base into business and look for expansion and development of new business Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps To analyze competitor s activity and plan strategies to meet the challenges and report timely to the Reporting authorities To ensure on-time Service delivery every time with precision and at Pace To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans. Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU. Effective management in optimizing sales and service colleague to increase productivity. To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment's. To manage general administration of the base/branch as per the policies and guidelines. To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members Build capability of base/branch teams and manage sales & service colleague retention To ensure and comply all statutory requirements are met on time To ensure effective budgeting to yield a good ROI at the base/branch. KEY DELIVERABLES Base/Branch KPI's Faster Response - 2/24: 98/100, Root cause analysis and CVC P&L - Base/Branch Target and Service Productivity Achieving Gross sales, jobbing and product sales targets Achieving Total Sales revenue Customer retention Customer Voice Counts Your Voice counts progress Sales & Service/contract colleagues retention Managing DSO/Collections. CORE COMPETENCIES Deliver results : Need to deliver what's required Act Commercially : Uses business thinking Manage Self : Manage own emotions Coach and Develop : Coach and Develop by giving practical support Work with Others : Work with Others being a team player Display leadership : Display leadership through communicating expectations & direction. Requirements Bachelor's Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience Should be an excellent individual performer with prior experience of team handling Should have experience in Sales, Operations & Customer Service. Must have the geographical knowledge. Benefits Are you interested Here's what you can expect when you join us Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Your day to day responsibilities will include: To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunities To achieve revenue target of the base/branch with consistent performance through the months To ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments. To Ensure corporate credit policy is implemented within stipulated timelines To convert the built-up data base into business and look for expansion and development of new business Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps To analyze competitor ’s activity and plan strategies to meet the challenges and report timely to the Reporting authorities To ensure on-time Service delivery every time with precision and at Pace To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans. Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU. Effective management in optimizing sales and service colleague to increase productivity. To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment’s. To manage general administration of the base/branch as per the policies and guidelines. To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members Build capability of base/branch teams and manage sales & service colleague retention To ensure and comply all statutory requirements are met on time To ensure effective budgeting to yield a good ROI at the base/branch. KEY DELIVERABLES Base/Branch KPI’s Faster Response – 2/24: 98/100, Root cause analysis and CVC P&L – Base/Branch Target and Service Productivity Achieving Gross sales, jobbing and product sales targets Achieving Total Sales revenue Customer retention Customer Voice Counts Your Voice counts progress Sales & Service/contract colleagues retention Managing DSO/Collections. CORE COMPETENCIES Deliver results : Need to deliver what’s required Act Commercially : Uses business thinking Manage Self : Manage own emotions Coach and Develop : Coach and Develop by giving practical support Work with Others : Work with Others being a team player Display leadership : Display leadership through communicating expectations & direction. Requirements Bachelor’s Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience Should be an excellent individual performer with prior experience of team handling Should have experience in Sales, Operations & Customer Service. Must have the geographical knowledge. Benefits Are you interested? Here's what you can expect when you join us Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further For more details: https://www.rentokil-pestcontrolindia.com About The Role The Business Analyst will be responsible for gathering, analysing, and documenting business requirements to ensure accurate implementation and alignment with project goals. The incumbent will report to the Assistant General Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements Analyse collected information to identify gaps, inconsistencies, and potential challenges Create clear and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements Support the resolution of requirement-related conflicts or issues during the project lifecycle Collaborate with design and development teams to ensure proper implementation of requirements Maintain and update the requirement documentation throughout the project lifecycle Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be"). Oversee User Acceptance Testing (UAT), ensuring the final product meets the defined business requirements and acceptance criteria. Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications. Key Result Areas Contribution to the identification and resolution of potential requirement conflicts. Collaboration with cross-functional teams to ensure successful project outcomes. Requirement Gathering & Analysis Documentation & Specification Writing Process Flow Mapping Change & Issue Management Requirements Competencies (Skills essential to the role): Strong analytical and critical thinking Effective verbal and written communication Active listening and empathy Detail orientation and organisational skills Team collaboration and stakeholder management Educational Qualification / Other Requirement Graduate degree in the IT domain (Master's Degree will be preferred) 3+ years of relevant experience Basic understanding of software development processes and technologies Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility

About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further. For more details: https://www.rentokil-pestcontrolindia.com About The Role We are seeking a hands-on leader to manage a hybrid team of Project Managers and Business Analysts. In this role, you will bridge the gap between our technical IT teams (Developers, Infrastructure) and our business units (Field Operations, Sales, Customer Service). You will ensure that business requirements are accurately captured by your BAs and that IT initiatives are delivered on time by your PMs. Your primary goal is to build a high-performing delivery engine that implements technology solutions. Job Responsibilities Partner with the CIO to define and maintain the IT Project Roadmap, balancing "keep the lights on" maintenance with innovation initiatives. Manage the "intake funnel" for new project requests from VPs (Ops, Finance, Sales etc), ensuring all requests are scored, sized, and prioritized based on ROI and strategic value. Provide transparent, executive-level reporting on product portfolio health, budget variance, and risk exposure to the C-Suite. Manage, mentor, and hire a hybrid team of Project Managers and Business Analysts. Standardize delivery methodologies: Implement frameworks for Requirements Gathering (e.g., User Stories, Process Maps) and Project Execution (Agile for apps, Waterfall for ERPs). Allocate resources dynamically across the portfolio to prevent bottlenecks. Act as the primary escalation point for business stakeholders regarding project scope, timeline, or quality issues. Manage relationships with external software vendors and system integrators to ensure accountability and contract adherence. Key Result Areas Delivery Performance: Achieve >90% on-time and on-budget delivery for the IT project portfolio. Stakeholder Satisfaction (CSAT): Maintain high internal customer satisfaction scores across business units (Ops, SHE, Finance, Operations etc.) regarding IT responsiveness and solution quality. Requirement Quality: Reduction in "re-work" caused by missed requirements; ensuring BAs achieve sign-off on Functional Specs before development begins. Resource Utilization: Optimization of team capacity (ensuring PMs/BAs are fully utilized but not burned out). Business Value Realization: Post-implementation tracking to verify that delivered projects actually achieved their business goals (e.g., "Did the new routing software actually reduce drive time by 5%?"). Requirements Competencies (Skills essential to the role): Deep understanding of SDLC, Agile/Scrum, and Waterfall methodologies, and the ability to apply them pragmatically in a non-software company. Expertise in Jira, MS Project, Smartsheet, Visio (for process mapping), and ERP/CRM ecosystems. The ability to communicate complex technical risks and trade-offs to non-technical executives ( CFO, VPs) clearly and confidently. Ability to mediate disputes between conflicting stakeholders. Skill in driving adoption of new tools among field staff and branch managers who may be resistant to change. A track record of coaching BAs and PMs to improve their skills and career trajectory. The ability to look at a business process (e.g., "Procure-to-Pay" or "Lead-to-Cash") and identify where technology can remove friction. Understanding of CAPEX vs. OPEX budgeting, ROI calculation, and total cost of ownership (TCO) for IT assets. Educational Qualification / Other Requirement Any Software/Engineering Bachelors MBA in a technology related field. 5-10 years of experience managing a team of BAs/PM or similar role. Role Type / Key Working Relationships Individual Contributor Internal Stakeholders External stakeholders Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility

About Rentokil Initial Hygiene Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. For more details: https://www.initial.com/in/ Requirements About the Role: The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance. The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Coordinate with clients and maintain strong relationships to ensure service excellence and retention Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution Validate and generate data, plans, and reports using the iCABS system Handle billing, invoice submissions, revisions, and credit note (CN) maintenance Follow up on POs, service contracts, legal agreements, and contract renewals Oversee office administration, statutory compliance, attendance, and petty cash management Manage vehicle maintenance and GPS tracking Supervise the service team and ensure smooth operation of the service centre Maintain inventory records, including battery stock Key Result Areas: Client Relationship Management Service Planning & Execution System & Data Management Billing & Documentation Competencies (Skills essential to the role): Client Service Orientation Effective communication skills Time Management Educational Qualification / Other Requirement: Any Graduate 5 - 10 Years required Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Benefits What can you expect from Rentokil Initial Hygiene ? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

About Rentokil Initial Hygiene Rentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial services. Rentokil Initial offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats. For more details: https://www.initial.com/in/ About the Role: The incumbent will be responsible to actively seek out and engage customer prospects. Providing complete and appropriate solutions to new & existing accounts to boost top-line revenue growth, customer acquisition levels and profitability. Job Responsibilities: To identify, source and secure both long-term and short-term B2B business opportunities. To develop new business opportunities within current and new customer bases per the sales strategy. To look after client retention by ensuring customers’ ongoing expectations are met. To manage day-to-day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To assist with debt collection. To manage the Team. Key Result Areas: Achievement of Gross Monthly Revenue Target of 1.5L/2L/2.5L per month Achievement of 02 new logos/New account/month Collection for first three months for newly acquired business Client retention & Complaint handling Adherence to SHE guidelines Requirements Competencies (Skills essential to the role): Fluency in both verbal and written English preferred. Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with clients Ability to achieve targets Computer Skills Educational Qualification / Other Requirement: Any Graduate (Any stream)/PG Experience required: 3-5 years Two wheeler with valid license Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Benefits What can you expect from Rentokil Initial Hygiene ? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Your day to day responsibilities will include: To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers’ ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Requirements Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA Fresher with Good sales knowledge and communication skills Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Benefits Are you interested? Here's what you can expect when you join us Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential. .

Greetings from Rentokil PCI! Invitation for Walk-In Interview - Sales Executive at Gandhidham. We are pleased to invite Graduate Freshers and experienced candidates for a Walk-In Interview for the Sales Executive (Field Sales) role at our Gandhidham office. If youre passionate about automation and eager to grow with a global industry leader, this opportunity is meant for you! About Rentokil PCI Rentokil PCI is India’s leading pest management organization and part of the global Rentokil Initial Group. Formed in 2017 as a joint venture between Pest Control India and Rentokil, we now operate across 300+ locations with innovative, tech-enabled solutions. In 2024, we further expanded our reach through the acquisition of HiCare, strengthening our nationwide footprint. Learn more: https://www.rentokil-pestcontrolindia.com/ Position Details Role : Sales Executive Experience : 0-4 years of experience in sales (Graduate freshers are welcome to apply) Location : Gandhidham Walk-In Interview Details: Date : Tuesday, 3 Feb 2026 Time : 10:30 AM -4:00 PM Venue : Rentokil PCI, Shop No. 9 & 10, 2nd Floor, Harikrupa Building, Main Plot 306, Ward No. 12/B, Gandhidham, Kutch, Gujarat - 370201 Contact Persons: Hitesha Patel - HR & Mohammad Jahir -Assistant Branch Manager Contact Number: 8828018709 About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieved month on month Identify and follow-up with prospective customers and respond to enquiry calls within specific time period Maximise conversion of enquiries into orders Ensure renewals in line with Company Expectations Keep a close eye on the developments & business opportunities in the assigned territory Prepare MPG and ensure it’s updated regularly Customer Service Ensure the quality of service delivery Maintain good liaison with the customers Prepare reports & submit the same on time to the customers Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required Conduct detailed inspection & SRA at client's site Prepare quotations for the customers through the system Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers Hiring Contact Hitesha Patel hiteshav.patel@rentokil-pci.com Requirements Key Result Areas: Business Development (Sales) Develop new business opportunities & Upselling Opportunities Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regional plan Collection & DSO Customer Service Timely Invoice Submission Competencies (Skills essential to the role): Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Ability to achieve targets Computer Skills Educational Qualification / Other Requirement: Any Graduate fresher (Any stream can apply) Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile Role Type / Key working relationships: Field Sales - Individual Contributor Role External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation Benefits Why Join Rentokil PCI? Rentokil PCI is the leading pest control service provider in India , born out of a joint venture between Pest Control India and Rentokil Initial , the world’s number one pest control brand. With operations in 300+ locations across India , we are committed to safety, integrity, innovation, and continuous development. When you join us, you become part of a mission to create healthier living and working environments through world-class service and cutting-edge technology .

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Your day to day responsibilities will include: To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunities To achieve revenue target of the base/branch with consistent performance through the months To ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments. To Ensure corporate credit policy is implemented within stipulated timelines To convert the built-up data base into business and look for expansion and development of new business Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps To analyze competitor ’s activity and plan strategies to meet the challenges and report timely to the Reporting authorities To ensure on-time Service delivery every time with precision and at Pace To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans. Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU. Effective management in optimizing sales and service colleague to increase productivity. To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment’s. To manage general administration of the base/branch as per the policies and guidelines. To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members Build capability of base/branch teams and manage sales & service colleague retention To ensure and comply all statutory requirements are met on time To ensure effective budgeting to yield a good ROI at the base/branch. KEY DELIVERABLES Base/Branch KPI’s Faster Response – 2/24: 98/100, Root cause analysis and CVC P&L – Base/Branch Target and Service Productivity Achieving Gross sales, jobbing and product sales targets Achieving Total Sales revenue Customer retention Customer Voice Counts Your Voice counts progress Sales & Service/contract colleagues retention Managing DSO/Collections. CORE COMPETENCIES Deliver results : Need to deliver what’s required Act Commercially : Uses business thinking Manage Self : Manage own emotions Coach and Develop : Coach and Develop by giving practical support Work with Others : Work with Others being a team player Display leadership : Display leadership through communicating expectations & direction. Requirements Bachelor’s Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience Should be an excellent individual performer with prior experience of team handling Should have experience in Sales, Operations & Customer Service. Must have the geographical knowledge. Benefits Are you interested? Here's what you can expect when you join us Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com Our Family Of Businesses Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior landscaping; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India. Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. General Duties & Responsibilities To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Manage service documentation and ensure all customer/technician's feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) Requirements CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment Educational / Other Requirements Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Benefits Are you interested Here's what you can expect when you join us Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Designation - Service Planner Location - Varanasi Branch 101A, 1st Floor, Dr. Jai Singh Building, Maldahiya, Varanasi 6 Days Working Time - Regular 9 Hrs shift Qualification - Any Graduate Experience - 1- 2 years About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further. For more details: https://www.rentokil-pestcontrolindia.com About The Role The Service Planner / Sr. Service Planner is responsible for end-to-end service planning, data accuracy, system usage, productivity monitoring, and coordination with cross-functional teams to ensure smooth and timely service delivery. The incumbent will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders Job Responsibilities Develop proficiency in company software (iCABS, SCP, etc.) and ensure 100% active and >95% usage of Service Companion (SCP) Support digital transition and maintain the accuracy of consumption, TOS, and service data Coordinate with IT for new users or device-related issues Ensure error-free documentation and adherence to the ticket-based callout process Organise daily/weekly/monthly service schedules for all technicians across contract, jobbing, renewals, and complaints Prioritise planning to reduce service backlog and ensure "On-Time" delivery Liaise with Sales/Service teams to accommodate urgent visits and resolve STOP/termination issues Track technician-wise productivity, efficiency, and service delivery KPIs Maintain and report the SOS daily, weekly, and monthly, including GSS SOS Provide regular updates on backlogs, critical issues, ageing profiles, and complaint trends Assist AOM/OM/ABM/BM in monitoring field KPIs Coordinate with Sales and Operations for technician routing, slot availability, and routine adjustments Raise unresolved issues to next-level management for resolution Ensure leave planning and service continuity without disruption Key Result Areas On-time Service Planning Data Accuracy SCP Utilization Schedule Adherence Reporting & Analysis Cross-Team Coordination Competencies (Skills Essential To The Role) Detail Orientation Planning & Organizing Analytical Thinking Customer Focus Negotiation Skills Educational Qualification / Other Requirement Minimum graduate, with 1-3 years of relevant experience Basic computer skills required (advanced proficiency is a plus) Knowledge of MS-Office/G-Suite Willing to travel occasionally within the division Role Type / Key Working Relationships Individual contributor role External- Customers and customer representatives Internal - Sales, Operations, Business support functions Interested candidates can also email their resume on alfeeya.siddiqui@rentokil-pci.com

Designation - Service Planner Location - Varanasi Branch 101A, 1st Floor, Dr. Jai Singh Building, Maldahiya, Varanasi 6 Days Working Time - Regular 9 Hrs shift Qualification - Any Graduate Experience - 1- 2 years About Rentokil PCI Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Service Planner / Sr. Service Planner is responsible for end-to-end service planning, data accuracy, system usage, productivity monitoring, and coordination with cross-functional teams to ensure smooth and timely service delivery. The incumbent will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders Job Responsibilities: Develop proficiency in company software (iCABS, SCP, etc.) and ensure 100% active and >95% usage of Service Companion (SCP) Support digital transition and maintain the accuracy of consumption, TOS, and service data Coordinate with IT for new users or device-related issues Ensure error-free documentation and adherence to the ticket-based callout process Organise daily/weekly/monthly service schedules for all technicians across contract, jobbing, renewals, and complaints Prioritise planning to reduce service backlog and ensure “On-Time” delivery Liaise with Sales/Service teams to accommodate urgent visits and resolve STOP/termination issues Track technician-wise productivity, efficiency, and service delivery KPIs Maintain and report the SOS daily, weekly, and monthly, including GSS SOS Provide regular updates on backlogs, critical issues, ageing profiles, and complaint trends Assist AOM/OM/ABM/BM in monitoring field KPIs Coordinate with Sales and Operations for technician routing, slot availability, and routine adjustments Raise unresolved issues to next-level management for resolution Ensure leave planning and service continuity without disruption Key Result Areas: On-time Service Planning Data Accuracy SCP Utilization Schedule Adherence Reporting & Analysis Cross-Team Coordination Competencies (Skills essential to the role): Detail Orientation Planning & Organizing Analytical Thinking Customer Focus Negotiation Skills Educational Qualification / Other Requirement: Minimum graduate, with 1–3 years of relevant experience Basic computer skills required (advanced proficiency is a plus) Knowledge of MS-Office/G-Suite Willing to travel occasionally within the division Role Type / Key working relationships: Individual contributor role External- Customers and customer representatives Internal - Sales, Operations, Business support functions Interested candidates can also email their resume on alfeeya.siddiqui@rentokil-pci.com

About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further For more details: https://www.rentokil-pestcontrolindia.com About The Role The Business Analyst will be responsible for gathering, analysing, and documenting business requirements to ensure accurate implementation and alignment with project goals. The incumbent will report to the Assistant General Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements Analyse collected information to identify gaps, inconsistencies, and potential challenges Create clear and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements Support the resolution of requirement-related conflicts or issues during the project lifecycle Collaborate with design and development teams to ensure proper implementation of requirements Maintain and update the requirement documentation throughout the project lifecycle Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be"). Oversee User Acceptance Testing (UAT), ensuring the final product meets the defined business requirements and acceptance criteria. Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications. Key Result Areas Contribution to the identification and resolution of potential requirement conflicts. Collaboration with cross-functional teams to ensure successful project outcomes. Requirement Gathering & Analysis Documentation & Specification Writing Process Flow Mapping Change & Issue Management Requirements Competencies (Skills essential to the role): Strong analytical and critical thinking Effective verbal and written communication Active listening and empathy Detail orientation and organisational skills Team collaboration and stakeholder management Educational Qualification / Other Requirement Graduate degree in the IT domain (Master's Degree will be preferred) 3+ years of relevant experience Basic understanding of software development processes and technologies Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility

About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further. For more details: https://www.rentokil-pestcontrolindia.com About The Role The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders. Job Responsibilities Business Development (Sales): Achieve sales targets as per the branch's approved business plan Execute sales promotion activities within the assigned territory Ensure all Sales KPIs are achieved on a month-on-month basis Identify and follow up with prospective customers; respond to enquiries within defined timelines Maximise the conversion of enquiries into confirmed orders Ensure contract renewals are in line with company expectations Track market developments and identify new business opportunities Prepare and regularly update the Monthly Performance Grid (MPG) Customer Service Ensure high-quality service delivery to all customers Maintain strong liaison and communication with clients Prepare and submit customer reports promptly Address customer complaints and work with Operations and Back Office to resolve them effectively Conduct detailed site inspections and SRAs Generate quotations through the system as per company guidelines Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients Last Revision: July 2025 Set realistic and accurate customer expectations regarding pest management services Capture correct and complete customer information (email, two contact numbers, address with landmarks) Promote visit-based sales as per iCABS frequency to enable structured annual service calendars Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery Ensure new sales are visible in iCABS for planning and execution via Service Companion Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling Avoid making direct service scheduling commitments to customers without planner confirmation Administration & Accounts Ensure timely invoice submission and obtain necessary acknowledgements Coordinate with the Back Office for accurate and timely invoicing Share costings and customer expectations with Operations in advance Ensure timely submission of collections and review daily billing status with the Back Office team. Maintaining Systems and MIS Ensure timely and accurate updates in all sales-related systems Prepare daily and monthly sales reports Maintain an updated and organised customer database Key Result Areas Business Development (Sales) Upselling Renewals (if assigned) Calls / Survey / Quotations/ PDSA as per the Regional plan Collection & DSO Customer Service On-Time Invoice Submission Competencies (Skills Essential To The Role) Strong interpersonal and networking abilities Effective verbal and written communication skills Proficient in client negotiation Target-oriented with a proven ability to meet goals Requirements Educational Qualification / Other Requirement: Any Graduate (Any discipline) Proficient in MS-Office/G-Suite Experience - Jr. SE - 2 years | SE - 4 Years | Sr. SE - 5-6 years. Minimum 2 years of direct sales experience in Facilities Management services Minimum 2 years of experience in home products, home services, or residential cleaning services (preferred) Role Type / Key Working Relationships Field Sales - Individual Contributor Role External team- Customers and Customer representative Benefits What can you expect from RPCI? ➔ Our Values Lie At The Core Of Our Mission And Vision. We Believe That It's Our People Who Make Our Company What It Is. We Believe In Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation