Airtel is a leading telecommunications company providing mobile voice and data services, broadband, and digital TV services across India and over 16 other countries in Asia and Africa.
Bengaluru
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job • The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. • Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets • New account break-in (hunting) for Data, Voice and Fixed Line. • Cross-sell multi-product lines in existing and new customer • Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity • Be aware of competition plans & collect insights for market intelligence • Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: • Build and maintain strong, long lasting client relationships • Negotiate and close orders/contracts to maximize revenue • Develop new business through upsell and cross-sell with existing clients • Ensure timely and successful delivery of our solutions as per client needs • Minimum 1+ years in B2B sales experience, for female 6months experience also ok. • Any Graduate • Good communication • Age - Up to 32 Years • Female Candidate Preferred • Should be comfortable with Field work Interested candidates can share the update resume to a_savitha.BaiR@airtel.com/9686967138
Pithampur, Indore, Raipur
INR 3.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Job Description Account Manager (B2B/ Corporate Sales) Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competition’s customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Profile: Min Qualification: Any Graduate with min 1 yr of exp in b2b sales.
Delhi NCR, Gurgaon
INR 13.0 - 23.0 Lacs P.A.
Work from Office
Full Time
Radio Strategy Essential Skills Good understanding of Network Architecture, Radio Hardware/Software & Antenna System. Clear conceptual understanding of RF principles, Call flow & link budget. Good Knowledge of Radio parameters, KPIs & RAN features. Familiar with emerging radio technologies, standardization and its application. Proficient in Air interface algorithms & network tuning, Data analytical skills. Fair understanding of Radio Capacity dimensioning, forecasting, Site solutioning and TCO evaluation Ability to design and deliver new solutions from scratch Familiar with Energy efficiency / saving concepts. Advantage Skills : Advance knowledge of RAN technologies & protocols. RAN virtualization & Cloud native architecture. Proficient in LMS strategy, Coverage & capacity dimensioning Automation with AIML Models Proficient in data analysis using Python and other scripting frameworks
Ahmedabad
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job • The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. • Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets • New account break-in (hunting) for Data, Voice and Fixed Line. • Cross-sell multi-product lines in existing and new customer • Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity • Be aware of competition plans & collect insights for market intelligence • Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: • Build and maintain strong, long lasting client relationships • Negotiate and close orders/contracts to maximize revenue • Develop new business through upsell and cross-sell with existing clients • Ensure timely and successful delivery of our solutions as per client needs • Minimum 1+ years in B2B sales experience, for female 6months experience also ok. • Any Graduate • Good communication • Age - Up to 32 Years • Female Candidate Preferred • Should be comfortable with Field work. Interested candidates can updated resume to a_savitha.BaiR@airtel.com/9686967138
Noida
INR 7.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Lead Consultant (Cyber Security) Job Summary: The Lead consultant for Cyber Security (B2B SOC MSS) provides the advance level of support for Product Implementation & Services in the Security Operations. In this position, the consultant will be to lead the project (technical) consultants team for successful migration/ implementation of the Cyber Security Products (and Services). Mini. 5-10 years of experience implementation & operations. The resource should have implemented at least 4-5 projects in customer environment. Should be able to create HLD & LLD documents and should be able to draw architecture as per customer need Working Knowledge of SOC/ SIEM tools and operational understanding Must have lead team of Security Consultants/ Analysts Should have sound knowledge of products & should be able to carry out the POCs, Implementation and Operations support Should lead the delivery of multiple projects at customer locations Should have knowledge of following products (with Operations and Implementation) DLP/ Proxy Forcepoint, Symantec, Cisco, McAfee Email Security – Symantec, Forcepoint, Cisco NAC Solutions – Cisco ISE, Forcescout EDR/ XDR Solution – Trend Micro, Crowdstrike SOC SIEM Solution (Arcsight, Qradar, RSA or Seceon) ( Must have hands-on experience from any two of above) Product certification from any of the above products will be added advantage Must be able to execute strategic and tactical direction for solutions offerings Experience in supporting a multiple customer base systems and network environments Provides timely and adequate response to threats/alerts, including off-hour support. Develop functional specifications for integrating/ adopting requirements into enterprise target state architecture or specific application Collaborate with business groups to help them to identify, classify, and secure high value data Provide feedback via periodic reports based on rule parameters; Ability to write regular expressions Ability to self- direct and work independently when necessary, and clearly articulate technical concepts/ issues to both technical and non- technical peers and management The ability to assess security events to drive to a resolution. Demonstrate Understand Critical Data Types such as PII, NPI, PCI, HIPAA, etc Demonstrate Understanding of Mass Storage, USB, Removable Media, for example allow charge but do not allow data copy Excellent English communication skills mandatory Excellent documentation skills mandatory Understand reporting capabilities Required Technical Expertise Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host based firewalls, Anti-Malware, HIDS General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows NT Good to have industry certifications on SIEM Platform, CCNA, CEH, MCSE & Others Bachelor’s Degree in Computer Science or equivalent required 5-10 years’ experience in IT security Good communication skills Strong level of customer service required
Gurugram
INR 3.5 - 8.5 Lacs P.A.
Work from Office
Full Time
About the job:- Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. Job Description :- Technical Understanding :- DDOS : Working knowledge on DDoS technology, exposure to Arbor & Radware platform is must. WAF (WAAP) : Working knowledge on WAF , API , BotM, Exposure to technology platform - F5, Imperva, Radware technology is required. Functional Requirements :- Good in customer communication. Working knowledge of basic ticket's management, customer updates Must have experience in managed services L-2 to have implementation experience as well. Working schedule - Across 24*7 shifts. Education qualification - Engineering graduate. Hands on experience in above mentioned technologies is significant & must required. Certification in above mentioned products is preferred.
Gorakhpur, Lucknow
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description Account Manager (B2B/ Corporate Sales) Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Profile: Min Qualification: Any Graduate with min 1 yr of exp in b2b sales.
Kolkata, Siliguri, Bardhaman
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description Account Manager (B2B/ Corporate Sales) Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Profile: Min Qualification: Any Graduate with min 1 yr of exp in b2b sales.
Gurugram
INR Not disclosed
Hybrid
Internship
Key Responsibilities: Assist in sourcing and screening resumes through job portals and internal databases Maintain candidate trackers and update status regularly Help draft job descriptions and post job openings Assist in employer branding initiatives and candidate engagement Work on recruitment-related documentation and reports Requirements: Graduate or pursuing graduation/post-graduation in HR or related fields Strong interest in recruitment and human resources Good communication and interpersonal skills Ability to work with MS Office (Excel, PowerPoint, Word) Highly organized, detail-oriented, and eager to learn Personal laptop is mandatory for this internship. What Youll Gain: Real-world exposure to the recruitment process Understanding of HR operations and tools Opportunity to network and learn from experienced HR professionals Internship certificate and letter of recommendation.
Bhagalpur, Muzaffarpur, Patna
INR 2.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Sales Coordinator About the Role Directly responsible for voice/Data numbers (Mobile/FrontLine/3G/4G) from the region. Create a culture of system and processes that consistently meet and exceed performance standard through uniform deployment by timely and accurate information. Weekly & Monthly reports - Data OB, Target Vs Achievement of all LoBs , Daily reports - GADs, Funnel Vs Achievement, Schemes, etc , improve delivery by reverting between TAT% escalation trend along with % adherence to the briefcase time. Retain the data revenue from the existing account by upsell or cross sell along with proactive relationship management Key Responsibilities Gather various report from back end / factories / ECRM tools MIS reporting as per process. Coordinate & close loop. Reduce time line for improve on TAT. Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required. Continuous coordination with all channel partners Steady data flow from sales in locations to the head office. Cross functional coordination with backend functions Data analysis Experience & Skills Skills Required Excellent computer skills - proficient in MS Excel, Access & Power point Hands-on with Excel and other data processing tools Strong analytical capabilities Cross functional orientation Educational Qualifications Bachelor Degree Work Experience 1-3 years of work experience in MIS & reportin
Bengaluru
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job • The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. • Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets • New account break-in (hunting) for Data, Voice and Fixed Line. • Cross-sell multi-product lines in existing and new customer • Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity • Be aware of competition plans & collect insights for market intelligence • Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: • Build and maintain strong, long lasting client relationships • Negotiate and close orders/contracts to maximize revenue • Develop new business through upsell and cross-sell with existing clients • Ensure timely and successful delivery of our solutions as per client needs • Minimum 1+ years in B2B sales experience, for female 6months experience also ok. • Any Graduate • Good communication • Age - Up to 32 Years • Female Candidate Preferred • Should be comfortable with Field work Interested Candidates can share there updated resume to a_savitha.BaiR@airtel.com/9686967138
Aland, Kalburagi
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Function : Sales Reporting To: Zonal Sales Manager Job Level: Exe/Sr executive(If experienced and matching the criteria) Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Preferably MBA/ PGDM Work Experience Fresher or 1-4 years of Any Direct customer Sales Experience Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Hubli, Mysuru, Bengaluru
INR 2.0 - 6.5 Lacs P.A.
Work from Office
Full Time
Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies Upselling of products and service packs to customers Organizational Responsibilities Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills Upselling skills Attributes • Ability to ensure excellence in execution Ability to collaborate and work with large teams Problem Solving ability Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Koratagere
INR 5.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Function : Sales Reporting To: Zonal Sales Manager Job Level: Exe/Sr executive(If experienced and matching the criteria) Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Preferably MBA/ PGDM Work Experience Fresher or 1-4 years of Any Direct customer Sales Experience Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Bijapur
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management . EXPECTED DELIVERABLES Manage store operations SOPs, handle customer queries and escalations Ensure network expansion and timely installations by coordinating with market planning and project team Performance Tracking and governance large off roll team (7 -12) Online Lead Management Understand market demographics and increase market visibility through BTL activities as per customer segments Maintain good relationships with residential and market association to drive rollout and generate business Increase upselling and cross-selling to new and existing customer How you will succeed : Build a culture of serve to grow in stores Ensure robust planning to start strong Drive discipline in store and cash compliance Simplify communication for the field executives to understand Keep team motivated through team connects, rituals and R&R Building strong relationships with internal as well as external stakeholders and resourcefulness Partner Management (in LCO towns . What it Take: Broadband and network knowledge Inventory management Analytical Mindset & basic MS office Drive for results and Execution Excellence Ownership Influencing Build and maintain relationships. Interested candidate please do apply or share your updated resume to 8867950353 or a_p.s.sanjunivasini@airtel.com
Bidar, Hubli
INR 2.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Gadag
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies Upselling of products and service packs to customers Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution Ability to collaborate and work with large teams Problem Solving ability Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Gaya
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Details Job Title Store Manager Designation Store Manager Function D2C Sub-Function Sales Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting To Regional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY Managerial Individual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) Internal Zonal / Area Sales Managers & Field Sales Executives External Channel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S&M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Dhanbad
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Details Job Title Store Manager Designation Store Manager Function D2C Sub-Function Sales Location - Dhanbad Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting To Regional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY Managerial Individual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) Internal Zonal / Area Sales Managers & Field Sales Executives External Channel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S&M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Vadodara
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients . Preferred candidate profile Build and maintain strong, long lasting client relationships Minimum 1+ years in B2B sales experience, for female 6months experience also ok. Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Any Graduate Good communication Age - Up to 32 Years Should be comfortable with Field work.
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