Catchment Sales Manager (CSM) - DTC ( Nipani, Bijapur)

1 - 6 years

2 - 6 Lacs

Bijapur

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Front Line Sales Team Handling Store Operations Market Planning Btl Activity Lead Management Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management . EXPECTED DELIVERABLES Manage store operations SOPs, handle customer queries and escalations Ensure network expansion and timely installations by coordinating with market planning and project team Performance Tracking and governance large off roll team (7 -12) Online Lead Management Understand market demographics and increase market visibility through BTL activities as per customer segments Maintain good relationships with residential and market association to drive rollout and generate business Increase upselling and cross-selling to new and existing customer How you will succeed : Build a culture of serve to grow in stores Ensure robust planning to start strong Drive discipline in store and cash compliance Simplify communication for the field executives to understand Keep team motivated through team connects, rituals and R&R Building strong relationships with internal as well as external stakeholders and resourcefulness Partner Management (in LCO towns . What it Take: Broadband and network knowledge Inventory management Analytical Mindset & basic MS office Drive for results and Execution Excellence Ownership Influencing Build and maintain relationships. Interested candidate please do apply or share your updated resume to 8867950353 or a_p.s.sanjunivasini@airtel.com

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Airtel
Airtel

Telecommunications

New Delhi

Approximately 250,000 Employees

389 Jobs

    Key People

  • Gopal Vittal

    Managing Director & CEO
  • Akshay Munjal

    Chief Financial Officer

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