Acefone is a leading telecommunication services provider specializing in cloud-based communication solutions for businesses.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Job Responsibilities: Develop and execute sales strategies to achieve the assigned revenue goals on Monthly and quarterly basis. Build and maintain relationships with key decision-makers at enterprise accounts. Conduct market research and analysis to identify new sales opportunities. Manage the sales pipeline and track progress towards goals. Grow monthly recurring revenue (MRR), helping in meeting the monthly and quarterly targets. Maintain an accurate CRM with information across the sales lifecycle. Accurately report on performance, KPIs, customer insights, roadblocks, and sales forecast. Work with a sales go-to-market plan and strategy to meet/exceed pipeline generation and bookings targets. Building brand awareness and sales of Enterprise level clients and a demonstrable passion for the Cloud Telephony solution. Qualifications: A bachelor's or master's degree in a relevant field. 5+ years of experience managing a high-performing Enterprise Sales for a SaaS technology company. Required Skills: Exceptional communication skills with an ability to give and receive feedback thoughtfully. A track record of sales excellence, especially with enterprise customers at an executive level. Experience in Cloud Telephony and dialler industry will have an added advantage. Should have the skills to setup and manage a team of SDR and increasing the revenue in the assigned territory. A desire to work in a fast-paced and high-growth environment by taking ownership and delivering the performance. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Lead and manage high-performing technical teams. Develop scalable and distributed systems using Node.js, Java, or similar languages. Design and maintain microservices, RESTful APIs, and work with relational databases like MySQL. Own the development and operational support of mission-critical enterprise systems. Collaborate across teams, aligning efforts and fostering team cohesion. Manage and resolve conflicts constructively, encouraging a positive work culture. Champion best practices throughout the software development lifecycle. Communicate design decisions effectively both verbally and in written form. Mentor and support engineers in their professional growth. Required Skills: Hands-on knowledge of Next.js, Nest.js, PHP, Laravel. Experience with cloud platforms like AWS, Azure, or Google Cloud. Familiarity with SAST tools (e.g., SonarQube, Snyk) and DAST tools (e.g., Checkmarx) is a plus. Expertise in SQL/NoSQL databases. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 10–12 years of software development and architecture experience. 2+ years as an Engineering Manager, focused on team well-being and growth. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Prospect & generate Domestic enterprise Qualified leads through various outreach channels such as Cold Calls, LinkedIn, Email etc. Conduct in-depth needs analysis to understand the requirements of potential clients. Educate prospects on the features, benefits, and competitive advantages of our solutions. Develop and maintain strong relationships with various stakeholders and influencers within target organisations. Collaborate with the sales team to build a healthy pipeline. Meet and exceed monthly, and quarterly number of Qualified leads generation targets and KPIs. Keep abreast of industry trends, competitor offerings, and market developments to identify new sales opportunities. Use CRM software to accurately update lead generation and qualification activities, pipeline, and forecasts. Provide regular reports and updates to management on sales performance, market feedback, and client needs. Required Skills: Proven track record of success in inside sales or B2B sales, preferably in the software, SAAS, CPAAS or technology industry. Strong communication, objection handling and presentation skills. Ability to understand and articulate value proposition of the solutions. Excellent organisational and time management skills with the ability to prioritise tasks effectively. Team player with the ability to collaborate cross-functionally to achieve common goals. Qualifications: B. Tech & MBA preferred. Fluency in English and one or more regional languages preferred. 2-5 years of experience. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Define and execute the product roadmap for messaging layer (SMS, WhatsApp, RCS, Email) and video channels. Coordinate with tech and partnerships teams for platform integration and scalability. Ensure product readiness with clear documentation, onboarding workflows, and partner configurations. Monitor product KPIs and optimize performance. Evaluate new features and AI integrations with impact analysis. Provide product feedback loops based on customer needs, regulatory trends, and usage insights. Required Skills: Understanding of messaging protocols (SMS, WhatsApp API, RCS, SMTP) and video communication tech (WebRTC, SDKs). Hands-on experience with APIs, product documentation, and working with third-party vendors. Ability to manage cross-functional collaboration across engineering, delivery, sales, and support. Exposure to AI-enhanced communication tools (chatbots, voice analytics, agent assist) is a plus but not mandatory. Excellent problem-solving and communication skills; ability to simplify complex technical concepts. Detail-oriented mindset with ownership of product delivery, documentation, and release cadence. This role involves owning the product lifecycle—from discovery and vendor integrations to roadmap execution and GTM alignment—while working closely with internal engineering, design, marketing, and business teams. Qualifications: Bachelor's degree in a relevant field (B.Tech. / MBA or related degree preferred). 3+ years of experience in product management, preferably in cloud communications or CPaaS. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Prepare detailed and timely budget vs. actual financial analyses and variance explanations. Conduct regular revenue leakage checks to identify gaps and recommend improvements. Generate comprehensive revenue reports to support strategic business decisions. Reconcile various financial accounts and statements to ensure accuracy and integrity. Prepare insightful funds flow statements and ensure optimal cash management. Consolidate monthly financial statements, specifically monthly P&L reporting, ensuring accuracy and compliance with company standards. Collaborate closely with finance, accounting, and business teams to compile and analyze relevant financial data. Develop and automate reports using advanced Excel functionalities, ensuring efficiency and accuracy. Required Skills: Expert-level proficiency in Excel (including pivot tables, complex formulas, and data visualization). Strong analytical and financial modeling skills. Excellent understanding of financial statements, budgeting processes, reconciliations, and revenue management. Exceptional attention to detail, accuracy, and analytical thinking. Ability to effectively communicate financial information to non-financial stakeholders. Qualifications: Bachelor’s degree in Finance, Accounting, Business Administration, or related field. 3+ years of relevant experience in MIS, financial reporting, financial analysis, or related roles. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Designing and implementing automation tools and frameworks for continuous integration, delivery, and deployment. Any Sql/NoSql database preferably MongoDB, MySql. Working knowledge of Nodejs, React.js, and Typescript. High performance and secure RESTful APIs and web services. Version control like Git. Ensuring compliance with industry’s best practices and organizational policies. Continuously improving processes and tools to enhance efficiency and productivity. Required Skills: Understanding of frameworks like Next.js, Nest.js. Sound Understanding of System design. Excellent communication and collaboration skills. A desire to work in a fast-paced and high-growth environment by taking ownership and delivering performance. Qualifications: Bachelor's degree in computer science, Engineering, or a related field. 2-4 Years of Experience in Software Development. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/ Show more Show less
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
Job Responsibilities: Leadership in managing technical teams. Proficiency in Node.js, Java, or a comparable programming language. Experience in leading the development and operational maintenance of highly scalable, distributed systems, microservices, relational databases like MySQL, as well as in building sophisticated RESTful web services. Proven track record in the design, development, and support of enterprise-level, mission critical systems that directly affect users. Outstanding cross-functional collaboration skills, possessing a proven track record of aligning team efforts towards shared objectives and promoting team cohesion. Effective conflict management skills, demonstrating the ability to navigate and resolve disputes thoughtfully and constructively. In-depth familiarity with engineering procedures and best practices across all stages of the software development lifecycle. Exceptional written and verbal communication abilities, exhibiting confidence in documenting and presenting design processes and decisions. Actively engages in design reviews. A history of mentoring and growing engineers to success. Qualifications: Bachelor's degree in computer science, Engineering, or a related field. 10 to 12 years of experience in software development and architecture. 2+ years of experience as engineering manager, including fostering a team wellbeing and professional growth. Required Skills: Understanding of frameworks like Next.js, Nest.js, PHP, Laravel. Experience with cloud platforms like AWS, Azure, or Google Cloud. Knowledge of SAST (e.g., SonarQube, Snyk etc), DAST (e.g., Checkmarks etc) is good to have. Any SQL/NoSQL database champion. ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. API Connect: A unique communication API suite to assist communication needs for mobile and web applications. Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Mission: To make communication easy and efficient for businesses. Vision : To be the global leader in business communication technologies. Values that drive us: Collaboration - "Together We Achieve More" Integrity - "Upright, all the time" Striving for Excellence - "Brilliance is Basic Benchmark" Customer Centricity - "Partner in success" We Care - "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com/
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