Your IT Future, Delivered. Senior Application Support Specialist With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our offices have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our DGF SameDay US team is continuously expanding. No matter your level of Senior Application Support Specialist proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace Grow together. Provides 2nd level support and problem-solving expertise concerning complex technical issues of application, infrastructure, data processing, tools etc. to ensure that a robust, maintainable, high-quality, standards-compliant business applications software environment is developed and maintained. Ensures that all agreed targets, SLA and Metrics are met Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers. Maintains quality standards and policies. Identifies opportunities for improvement. Liaises with the development team to overcome known problems and fulfil user. Ready to embark on the journey? Here’s what we are looking for: As an Application Support Specialist, having proficient knowledge in MEAN Stack is a must. Very good knowledge of Cloud hosting in OpenShift, Containerization and CI/CD will also be an integral part of this role. Requirements: Bachelor’s or master’s degree in computer science 6 + years of experience in application support Strong communication and interpersonal skills Proficiency in Open-Source MEAN stack Familiarity with containerization technologies (Docker, Kubernetes) Strong experience with continuous integration and continuous deployment practices and tools like Git Actions, Jenkins etc.. Strong knowledge of handling production incidents, troubleshooting & resolving issues within SLA, providing solution to the problem tickets and managing changes Familiarity with ITIL Practices, DevOps Tools, Cloud Certifications is a plus You should work independently, prioritize and organize your tasks under time and workload pressure. You can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.

Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :25 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :25 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :25 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Your IT Future, Delivered Senior Software Engineer (Data Engineer) With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At DHL IT Services, we are passionate about data and technology. Our Business Intelligence & Analytics team is continuously expanding. As a Senior Data Engineer, you will be a key contributor in developing, optimizing, and operating reliable data pipelines and data platforms that enable data‑driven decisions across the DHL Group. #DHL #DHLITServices #GreatPlaceToWork #DataEngineering #BusinessIntelligence Grow together As a Senior Data Engineer – Business Intelligence , you will design, build, and maintain scalable and high‑performance data pipelines that support enterprise reporting, dashboards, and advanced analytics use cases. You will work closely with data architects, BI developers, and business stakeholders to transform raw data into trusted, analytics‑ready datasets. Your key responsibilities will include: Developing, maintaining, and optimizing ELT/ETL pipelines using Matillion to ingest and transform data from multiple source systems. Building and managing data models and analytics‑ready structures in Snowflake and Teradata . Ensuring data quality, reliability, and performance across BI data pipelines and platforms. Implementing best practices for data engineering, including version control, testing, monitoring, and documentation. Collaborating with Senior Data Architects to implement enterprise BI data architectures and standards. Supporting and troubleshooting complex production issues related to data pipelines and BI platforms. Optimizing query performance, cost efficiency, and scalability of data solutions. Working closely with global teams to deliver data solutions used across regions and business units. In this role, you will combine hands‑on engineering expertise with a strong understanding of business intelligence needs in a global, multicultural environment. Ready to embark on the journey? Here’s what we are looking for: As a Senior Data Engineer , you bring strong hands‑on experience in building and operating data pipelines for Business Intelligence and Analytics. You have: Solid experience with Snowflake and/or Teradata in enterprise BI or data warehouse environments. Strong hands‑on knowledge of Matillion or similar ELT/ETL tools. Good understanding of data warehousing concepts, dimensional modeling, and BI architectures. Experience working with SQL at an advanced level and optimizing complex queries. Familiarity with data modeling concepts and collaboration with data architects (experience with E rwin is a plus). A proactive, problem‑solving mindset with the ability to work independently and manage multiple priorities under time pressure. Advanced spoken and written English skills, enabling effective collaboration in a multinational, cross‑regional environment. If you enjoy building robust data pipelines, turning data into insights, and working with modern BI technologies at scale, we would be happy to welcome you to our team. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.

Manage timely loading, unloading, sorting, and dispatch of shipments. Support and guide the team to ensure smooth day-to-day functioning of hub activities. Ensure proper handling and segregation of shipments and assist in vehicle planning based on route. Assist in tracking shipments and maintaining daily operational records. Handle customer queries and provide necessary support. Maintain safety, security, and compliance within the hub.

1. Purpose Responsible for driving the branch revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners 2. Key Responsibilities Responsibilities Financial Review and monitor the branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any Evaluate profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets Track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets Operational Oversee the entire sales process for the Branch and ensure adherence to Standard Operating Procedures (SOPs) Drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the branch and area sales teams Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch Ensure adherence to the product pricing guidelines Develop & retain existing customers and achieve base targets set for the products on a monthly basis Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. on a regular basis and take corrective actions, if any Ensure collections as per the set logic remittance and DSO targets Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis Communicate & coordinate with internal & external customers on service issues, if any People Provide direction, guidance and support to employees within the sales team in the branch to help them discharge their duties effectively Ensure that the sales team in the branch is adequately staffed as per the manpower requirements 3. Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators 1. Growth in Branch Revenues % achievement on product-wise revenue and channel wise revenue targets in the branch (for all products) Achievement of yield targets (Yield / piece) for all products 2. Drive Market Growth % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the branch 3. Drive enhancement in revenues via channel partners in the Branch Revenue targets achieved as per plan through RSPs and other channel partners 4. Ensure timely collections for the Branch Logic Remittance target Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days) 5. Drive Sales capability, productivity and adherence to process Adherence to Sales KPIs 6. Ensure Effective Development of New Products Support in new Product Development and launch in Branch as per plan 7. Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines

Job Title: Shift Incharge Function: Operations Reporting To: Sr. Executive / AM - Operations Location: Chikhli About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, 2. Key Responsibilities Operational Responsible for all operational activities for DP/ Apex/Etail/International shipments, in terms of inbound, outbound and transit operations for the Air Hub Ensure timely and accurate connections of loads onto the approved air network Ensure timely and accurate dispatch of inbound loads from BDA /Commercial flights to the respective service centers Ensure timely, accurate and profitable delivery of all shipments to customers Manage all cases of network changes, delay, priority runs, misconnections etc. and communicate the same to the concerned PUD Centers / Service Centers Handle all exception cases for Apex shipments and ensure closure of the same in collaboration with relevant departments Handle all internal/ external communications during the shift for smooth operations Conduct daily staff briefings, including communication regarding any operational changes in the Apex shipments to the concerned staff employees Oversee the work of loaders, tally staff and carting staff at the Hub to ensure adherence to the operational workflows and Standard Operating Procedures (SOPs) Oversee vehicle placement at bays and supervise the carting and tally operations for shipments Ensure accurate input of data during the tally processes Monitor loading activities and ensure safe handling of shipments as per SOPs by loaders Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit Apex loads during the shift Monitor performance of staff for Apex operations and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team 3. Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators 1. Ensure service quality and excellence in the Air Hub for the Shipments Timely connectivity of inbound loads to the service centers (% compliance) % Stock lying at hub (SLAH) for the concerned product Timely updation of status (in scan, out scan, exceptions, pre-alerts etc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) Number of instances of misroutes and misconnections Timely communication with origin in case of exceptions (% closure within TAT) Timely communication with service centers in case of any network delays, etc. 2. Ensure Network Health and capacity utilization in the Hub Adherence to network timelines ( number of instances of delays in arrival and departure schedules) % connectivity of shipments picked up within the cutoff times to scheduled BDA flights 3. Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines 4. Support Employee Capability Building % Key positions within team with identified successors / potential successors

Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :25 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

ABOUT MARKETING & SALES DEPARTMENT The Marketing & Sales division at DHL Global Forwarding serves as a crucial link between clients and various operational and product departments. Its primary objectives include acquiring new business opportunities while also ensuring the retention of existing clientele. JOB SUMMARY As an integral part of Sales Team, an individual holds a pivotal role in driving business growth and fostering client relationships. Responsible for both acquiring new accounts and nurturing existing ones, this role involves meticulously managing the sales cycle from lead generation to conversion. With a keen understanding of customer needs and industry trends, the incumbent leverages their expertise to tailor solutions that align with client requirements, thereby contributing to the overall success and expansion of the company's market presence. KEY RESPONSIBILITIES Sales Cycle Management Assume ownership of the entire sales process, from lead generation to conversion of opportunities. Facilitate the completion of sales transactions by ensuring seamless payment processes. Maintain an organized and efficient sales pipeline to achieve personal and team targets. Utilize DHL's Sales 360 tool to enhance the overall sales efficiency. Customer Relationship Management Identify and comprehend customers' essential requirements, proposing tailored solutions to foster profitable business relationships. Promptly address service issues and other concerns to ensure customer satisfaction. Collaborate with existing clients to enhance their investment through value-based selling techniques. Identify and onboard new clients that align with the company's target market. Managing internal and external stakeholders to aid in the development of products and solutions that align with market demands. Collaborate with colleagues from product and customer service divisions to meet customer expectations effectively. Gain insights into customer requirements and propose tailored solutions to address their needs. Share market insights with their managers. COMPETENCIES Functional Competencies Building Sales Pipeline: Efficiently managing the sales pipeline from lead generation to closure, ensuring timely follow-ups and conversions. Product Knowledge: Deep understanding of products like Air and Ocean, enabling effective communication of value propositions to clients. Sales Tools Utilization: Utilizing Sales360 tool effectively to track sales activities, manage customer relationships, and enhance productivity. Customer Focus: Dedication to understanding customer needs and delivering tailored solutions that exceed expectations. Behavioural Competencies Resilience: Ability to handle rejection, setbacks, and pressure inherent in sales roles, maintaining a positive attitude and determination. Continuous Learning: Willingness to learn and improve skills to enhance performance. Attention to Detail: Consistently maintaining accuracy and precision in tasks. Quality Orientation: Commitment to delivering high-quality results and services. Team Collaboration: Collaborating across teams for smooth operations. WHO CAN APPLY? Must Have Bachelor's degree is required. 3-6 years of experience in sales roles, ideally within the freight forwarding, shipping, or logistics sectors for AM/DM. Excellent verbal and written communication skills to convey ideas, negotiate deals, and address concerns effectively. Strong analytical and problem-solving skills to identify challenges and develop creative solutions. Strong customer orientation coupled with a high level of empathy. Preferred Postgraduate degree in sales/marketing is advantageous. Experience of working at a multinational freight forwarding company.

TSR ( Field Delivery wok) Qualification: Minimum 12 th pass. Experience: TSR-Preferably with 1-2 years of experience from Service Centre background. Age: 20 to 28 years Knowledge: Should know local geography. Delivery Boy ( Field Job) Skills: - Should possess a two-wheeler – Should possess a valid DL (Driving License) – High organizational commitment – Good team worker – Preferably knows basic Computers – Good communication in Local/Hindi/English languages

Territory Service Representative Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background, handling Delivery and Pick up of Shipments by self and through team. Age :28 to 32 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Qualification: Minimum 12th pass preferably Graduate. Experience: 3-4 years of experience from hub background. Age:28 to 32 years Knowledge: Should know local geography. Skills: High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English language