367 Crm Jobs
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4.0 - 9.0 years
Chennai
Work from Office
SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...
Posted 11 hours ago
1.0 - 5.0 years
Noida
Work from Office
Role Objective: To counsel prospective students over calls, guide them on suitable colleges/courses, and convert leads into successful applications for Shiksha’s partner institutes while ensuring excellent student experience and process compliance. ________________________________________ Key Responsibilities Student Counselling & Sales • Call assigned leads and understand students’ academic background, preferences, and goals • Recommend suitable partner colleges and courses (MBA / Non-MBA programs) • Explain application process, eligibility, fees, deadlines, and benefits • Convince and assist students to fill application forms during/after the call Application Conversion • Drive multiple ap...
Posted 11 hours ago
2.0 - 5.0 years
Bengaluru
Work from Office
We are looking for a Sr. Associate, Technology Advisory to join this team! As a Technology Advisory Senior Associate at RSM, you will work with businesses in diverse industries and receive hands-on client experience with direct access to executive management. You will work on numerous projects per year, managing several pieces of assignments, not just one small part, and you will feel a great sense of accomplishment when you are done! You will also work in a mutually respectful team environment which will help you perform at your best and advance your career and professional capabilities. Responsibilities Help clients with their digital transformation journeys including digital strategy deve...
Posted 12 hours ago
12.0 years
6 - 10 Lacs
Noida
On-site
As a Principal Consultant – Power Apps within WSP’s Transformation & Digital Insights team, you will providehigh‑level technical leadership and shape the digital automation strategy across global programmes. You will architect, develop, and govern enterprise‑grade Power Platform solutions—enabling workflow modernization, operational efficiency, and AI‑driven transformation across disciplines. You will lead the delivery of complex multi‑disciplinary digital projects, oversee and mentor junior developers, maintain strong client relationships, and act as a trusted advisor to stakeholders. You will drive innovation, standards, and best practices while contributing to bids, resource planning, pla...
Posted 16 hours ago
1.0 years
Calcutta
On-site
JOB SUMMARY Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. CORE JOB RESPONSIBILITIES • Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level • Maintain deep, current knowledge about medical and nutritional science, the evolving he...
Posted 16 hours ago
0 years
2 - 4 Lacs
Gautam buddha nagar, Uttar pradesh, India
On-site
Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with mark...
Posted 18 hours ago
0 years
2 - 6 Lacs
Gautam buddha nagar, Uttar pradesh, India
On-site
Primary Title: Real Estate Consultant A high-growth player in the Residential & Commercial Real Estate brokerage and PropTech-enabled property advisory sector operating across India. We specialise in curated property discovery, end-to-end transaction support and investor advisory—combining field sales expertise with digital tools to accelerate deal closures. This is an on-site sales & advisory role focused on driving revenue through client acquisition, property tours and negotiated transactions. Role & Responsibilities Manage end-to-end sales cycle for residential and/or commercial properties: prospecting, qualification, site visits, negotiation and closure. Conduct property valuations, prep...
Posted 18 hours ago
4.0 years
17 - 22 Lacs
Jaipur, Rajasthan, India
Remote
Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...
Posted 19 hours ago
4.0 years
17 - 22 Lacs
Greater lucknow area
Remote
Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...
Posted 19 hours ago
4.0 years
17 - 22 Lacs
Sadar, Uttar pradesh, India
Remote
Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...
Posted 19 hours ago
4.0 years
17 - 22 Lacs
Nashik, Maharashtra, India
Remote
Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...
Posted 19 hours ago
4.0 years
17 - 22 Lacs
Kanpur, Uttar pradesh, India
Remote
Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...
Posted 19 hours ago
2.0 years
1 - 3 Lacs
Surat
On-site
Position: CRM Executive Experience: Fresher to 2 Years Location: Uttran, Surat About Us: We are a fast-growing watch manufacturing company based in Uttran, Surat, specializing in the production of high-quality and stylish timepieces. With a strong focus on innovation, precision, and customer satisfaction, we are committed to delivering excellent products and building long-term relationships with our clients. Our company offers a supportive work environment, growth opportunities, and a platform for young professionals to develop their skills and build a successful career. Job Responsibilities: Manage customer communication and handle inquiries professionally Maintain and update customer recor...
Posted 1 day ago
1.0 years
Bareilly
On-site
Retail - Secured Relationship Officer Location: N-BAR, Bareilly Job Description Relationship Officer Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters) Organizational Context Key Aspects: As the debt arm of Aditya Birla Capital (ABC), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 25 NBFCs of India, ABFL has made significant progress and the Company’s balan...
Posted 1 day ago
0 years
3 - 4 Lacs
Lucknow
On-site
Customer Acquisition: Actively sourcing new CASA accounts from the branch catchment area, targeting individuals, proprietors, and corporate salary accounts. Sales Target Achievement: Meeting or exceeding monthly, quarterly, and annual sales targets for account opening, balance maintenance (M0), and volume. Cross-Selling Products: Promoting additional products, including debit/credit cards, internet banking, UPI, RD/FD, and third-party products like insurance, to increase wallet share. Documentation & Compliance: Ensuring accurate, compliant, and timely documentation (KYC, AML) for onboarding new customers. Relationship Management: Building and maintaining long-term relationships with custome...
Posted 1 day ago
0.0 - 4.0 years
Jaipur
On-site
Retail - Unsecured Salaried Sales Manager Location: N-JAI, Jaipur Job Description Sales Manager 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) The purpose of this job is: To deliver on area/ local strategy for the Unsecured Business segment in terms of target segments, strengthening existing relationships and setting up new channels for market penetration, and work towards achievement of sales targets and operational plans. To proactively address customer/ DSA issues and escalate cases (e.g. fraud alerts, customer complaints or exception handling) as required for smooth operations; work on removal of bottlenecks for the achievement of targets ...
Posted 1 day ago
0 years
Jaipur, Rajasthan, India
On-site
Location Name: Jaipur Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll emplo...
Posted 1 day ago
5.0 - 8.0 years
Ahmedabad, Gujarat, India
On-site
About Business JOB DESCRIPTION Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty: Adani Realty is the real estate arm of one of ...
Posted 2 days ago
0 years
Sadar, Uttar pradesh, India
On-site
Company Overview Propkarmaa is a leading real estate company in India, dedicated to providing exceptional real estate solutions and services. Our mission is to revolutionize the real estate industry through innovative strategies and unparalleled customer service. We value integrity, excellence, and teamwork, fostering a collaborative culture that empowers our employees and customers alike. Role Responsibilities Develop and implement sales strategies to achieve company goals. Manage the sales team to ensure high performance and productivity. Identify new business opportunities and lead generation efforts. Build and maintain strong relationships with clients and stakeholders. Conduct market re...
Posted 2 days ago
0 years
Gautam buddha nagar, Uttar pradesh, India
On-site
Company Overview Propkarmaa is a leading real estate company in India, dedicated to providing exceptional real estate solutions and services. Our mission is to revolutionize the real estate industry through innovative strategies and unparalleled customer service. We value integrity, excellence, and teamwork, fostering a collaborative culture that empowers our employees and customers alike. Role Responsibilities Develop and implement sales strategies to achieve company goals. Manage the sales team to ensure high performance and productivity. Identify new business opportunities and lead generation efforts. Build and maintain strong relationships with clients and stakeholders. Conduct market re...
Posted 2 days ago
6.0 years
4 - 6 Lacs
Calcutta
On-site
Greeting from Cognizant. We are hiring on Salesforce Marketing Cloud (SFMC) Senior Developer. Skill:- Salesforce Marketing Cloud Developer Experience:- 6 Years to 12 Years Location:- Hyderabad, Bangalore, Pune, Chennai, Kolkata, Noida, Gurgaon, Mumbai, Coimbatore Roles & Responsibilities: Sound knowledge & experience of marketing domain processes spreading across the industry leading tool platform of SFMC Understanding of the Digital Marketing processes including Cross Channel Marketing - Campaign Orchestration, Real-time Interaction, 1-to-1 User Journeys, Next Best Offers etc. Experience in analysing business requirements and map them to technical flows. Understanding of CAN-SPAM, Email reg...
Posted 2 days ago
1.0 years
Calcutta
On-site
SME - Retail Tier 1 Relationship Manager Location: E-KOL, Kolkata Job Description Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters) Organizational Context Key Aspects: As the debt arm of Aditya Birla Capital (ABC), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 25 NBFCs of India, ABFL has made significant progress and the Company’s balance sheet at INR 15,...
Posted 2 days ago
2.0 - 3.0 years
Calcutta
On-site
Job title : Scientific Sales Executive Location : Kolkata Job type: Permanent About the job Our Team: The Scientific Sales Executive is responsible for promoting pharmaceutical products to healthcare professionals (HCPs), building and maintaining relationships with key stakeholders, and contributing to the company's sales targets and market share growth Main responsibilities: Sales and Business Development Develop and execute territory business plans to achieve sales targets Conduct face-to-face meetings with healthcare professionals to promote Sanofi products Track and analyze sales performance metrics and market trends Identify new business opportunities within assigned territory Customer ...
Posted 2 days ago
1.0 years
Kuchāman
On-site
Retail - Secured Relationship Officer Location: N-KUC, Kuchaman Job Description Relationship Officer Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters) Organizational Context Key Aspects: As the debt arm of Aditya Birla Capital (ABC), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 25 NBFCs of India, ABFL has made significant progress and the Company’s balan...
Posted 2 days ago
0 years
2 - 6 Lacs
Gautam buddha nagar, Uttar pradesh, India
On-site
Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with mark...
Posted 2 days ago
Exploring CRM Jobs in India
India has a thriving job market for Customer Relationship Management (CRM) professionals, with numerous opportunities available across various industries. CRM roles involve managing and analyzing customer interactions and data to improve relationships and drive business growth. Whether you are a seasoned CRM expert or a fresh graduate looking to kickstart your career, there are plenty of options to explore in the Indian job market.
Top Hiring Locations in India
- Mumbai
- Bangalore
- Delhi
- Pune
- Hyderabad
These cities are known for their vibrant job markets and have a high demand for CRM professionals.
Average Salary Range
The salary range for CRM professionals in India varies based on experience and location. On average, entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.
Career Path
In the CRM field, career progression typically involves moving from entry-level roles to more senior positions. A typical career path may include roles such as CRM Executive, CRM Manager, CRM Analyst, and eventually progressing to positions like CRM Director or Head of Customer Experience.
Related Skills
In addition to CRM expertise, professionals in this field are often expected to have skills in data analysis, communication, project management, and proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot.
Interview Questions
- What is CRM, and why is it important for businesses? (basic)
- Can you explain the difference between operational CRM and analytical CRM? (medium)
- How would you handle a situation where a customer is dissatisfied with your company's product or service? (basic)
- What are some common challenges faced when implementing a CRM system in an organization? (medium)
- How do you ensure data integrity and accuracy in a CRM system? (advanced)
- Describe a successful CRM campaign you have implemented in the past. (medium)
- How do you measure the success of a CRM strategy? (medium)
- What are some key features of a good CRM software? (basic)
- How would you segment customers in a CRM system for targeted marketing campaigns? (medium)
- Can you walk us through the process of creating a customer journey map in CRM? (advanced)
- How do you handle customer complaints and feedback in a CRM system? (basic)
- What role does data analytics play in CRM? (medium)
- Have you worked with any CRM integration tools? If so, which ones? (medium)
- How do you ensure GDPR compliance when handling customer data in a CRM system? (advanced)
- What are the benefits of using AI and machine learning in CRM? (medium)
- How do you address customer churn in a CRM system? (medium)
- Can you explain the concept of lead scoring in CRM? (medium)
- How do you stay updated with the latest trends in CRM technology? (basic)
- How do you customize a CRM system to meet the specific needs of a business? (medium)
- What are some key metrics you would track in a CRM system to measure customer satisfaction? (medium)
- Describe a time when you had to train team members on using a CRM system. How did you approach it? (medium)
- How do you ensure cross-departmental collaboration in CRM implementation? (medium)
- What strategies would you use to increase user adoption of a CRM system within an organization? (medium)
- How do you handle conflicts or disagreements with stakeholders during a CRM project? (medium)
- Can you provide examples of successful CRM implementations you have been a part of? (medium)
Closing Remark
As you explore CRM job opportunities in India, remember to showcase your expertise, experience, and passion for customer relationship management during the interview process. Brush up on your skills, prepare for common interview questions, and approach each opportunity with confidence. With the right preparation and attitude, you can land a rewarding CRM role in India and take your career to new heights. Good luck!
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