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10.0 - 12.0 years

18 - 25 Lacs

bengaluru

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Key Responsibilities: The role of a Retail & Sales Operations manager is a senior position responsible for overseeing all aspects of retail sales operations within an organization. He will report to Retail Head - AVP , Heres an overview of the role: 1. Strategic Leadership: Develop and implement strategic plans to drive sales growth and enhance operational efficiency across all retail locations. 2. Team Management: Lead, mentor, and develop a high-performing sales operations team, fostering a culture of accountability and excellence. 3. Sales Performance Analysis: Monitor sales performance metrics, conduct regular analyses, and provide actionable insights to improve sales effectiveness. 4. Budgeting and Financial Management: Oversee budgeting processes, manage operational costs, and ensure financial targets are met. 5. Customer Experience Enhancement: Drive initiatives aimed at improving customer experience, ensuring that service standards are consistently met. 6. Inventory and Supply Chain Management: Optimize inventory management practices, ensuring that stock levels are maintained to meet customer demand while minimizing excess. 7. Collaboration with Other Departments: Work closely with marketing, merchandising, and supply chain teams to align sales strategies and promotional activities. 8. Technology Integration: Evaluate and implement sales technologies and systems to enhance operational efficiency and data analytics capabilities. 9. Compliance and Best Practices: Ensure that all retail operations comply with company policies, industry regulations, and best practices. Skills Required: Strong leadership and organizational skills Excellent analytical and problem-solving abilities Proficiency in financial management and budgeting Exceptional communication and interpersonal skills In-depth knowledge of retail operations and sales strategies Familiarity with data analytics tools and CRM systems

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1.0 - 5.0 years

2 - 5 Lacs

mumbai

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Communicating, Selling and coordinating with customers Care for existing client groups Active research and development of new customers Ability to listen to customer needs and offer them right solutions Implementation of sales plans Strong communication and negotiation skills Ability to build and maintain customer relationships Proven sales experience and track record Knowledge of sales techniques and strategies Goal-oriented and self-motivated Experience in the export/import industry is a plus Bachelor's degree in Business Administration or related field Calling existing and potential customers to persuade them to purchase company products and services. Contact potential or existing customers to inform them about a product or service answer questions about products or the company Ask questions to understand customer requirements and close sales Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information continually meeting or exceeding daily and monthly sales targets with respect to call volume and sales. Building a strong relationship with the old and existing customers. Creating monthly sales reports and presenting them to the company management update the CRM System every day. Adhering to all the companys rules and regulations.

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1.0 - 2.0 years

3 - 3 Lacs

mumbai, navi mumbai

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Job Summary: We are seeking Field Officers for business development to scout potential clients and gather crucial market data. This role involves visiting residential & commercial premises, corporate offices, schools, IT parks, and manufacturing plants to identify decision-makers and facilitate business growth. Key Responsibilities: Conduct field visits to identify and engage potential clients. Collect and maintain a database of facility managers, property managers, and admin heads for business outreach. Gather and verify contact details (phone, email, office address) for lead generation. Report daily findings and update CRM/database with structured information. Assist the sales team in scheduling meetings with potential clients. Track market trends, competitor activities, and client needs. Qualifications & Requirements: Experience: 1-3 years in fieldwork, lead generation, or data collection (Facility Management, Real Estate, or B2B services preferred). Education: Minimum 12th Pass Graduate (any field). Skills: Strong communication, networking, and data collection skills. Must-Have: Own bike/scooter with a valid driving license. Other: Willing to travel extensively within the city.

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5.0 - 6.0 years

4 - 6 Lacs

ghaziabad

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The OEM Business Development Manager will front-end the business relationship with OEMs in the E-Vehicles space, taking accountability for several key customers. The role involves driving revenue growth by identifying new partnership opportunities and converting OEMs who currently use competitor products to adopt our solutions. The goal is to create OEM connections to sales for Lithium Batteries and increase revenue. Key Accountabilities Key Account Management: Build and sustain relationships with large customers. New Business Opportunities: Develop plans for market penetration/reach in the respective region to improve market share. Market Intelligence: Provide information on competitors and suggest strategies. Lead Generation: Identify, generate, and convert leads into sales. Reporting: Prepare monthly, weekly, and daily progress reports. Channel Development: Develop channels to drive sales of focus products. Customer Interaction: Travel to potential and existing customers within an assigned sales area to present company offerings and build brand awareness. Sales Closure: Utilize outbound telephone calls, email communications, and face-to-face meetings with customers to close sales. Target Achievement: Achieve sales and collection targets. Skills & Competencies Ability to develop and implement strategic and tactical business plans. Hands-on approach with direct responsibility for driving the business. Knowledge of products & services, customer segmentation, and channel management. Strong sales and negotiation skills. Excellent communication and interpersonal skills. Experience in the automotive industry or related field. Knowledge of battery technology and renewable energy. Ability to develop and implement business strategies. Techno-commercial capability. Analytical and strategic mindset. Understanding of contracts and contract management. Customer relationship management and profitability understanding.

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1.0 - 5.0 years

2 - 3 Lacs

savli, vadodara

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**Job Summary:** The Sales Coordinator will support the sales team by managing schedules, processing orders, and ensuring customer satisfaction. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment. **Key Responsibilities:** 1. **Order Processing:** - Process sales orders and ensure accuracy in data entry. - Coordinate with the warehouse and logistics team to ensure timely delivery of products. 2. **Customer Support:** - Serve as a point of contact for customers, providing information about products and services. - Address customer inquiries and resolve issues promptly. 3. **Sales Support:** - Assist the sales team in preparing sales presentations and proposals. - Maintain and update customer databases and CRM systems. - Track sales leads and follow up on pending sales orders. 4. **Administrative Duties:** - Schedule meetings and appointments for the sales team. - Prepare and distribute sales reports and other related documentation. - Coordinate travel arrangements and accommodations for sales personnel. 5. **Coordination and Communication:** - Communicate with internal teams, such as marketing and finance, to ensure smooth operations. - Collaborate with the marketing team to support promotional activities and campaigns. **Qualifications:** - Bachelor's degree in Business, Marketing, or related field. - Previous experience in sales support, customer service, or administrative roles is preferred. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with CRM software is a plus. **Skills and Competencies:** - Excellent communication and interpersonal skills. - Strong organizational and time management abilities. - Attention to detail and accuracy in work. - Ability to work independently and as part of a team. - Customer-focused with a positive attitude.

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1.0 - 3.0 years

4 - 5 Lacs

mumbai, new delhi, bengaluru

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:We are seeking a motivated and experienced Business Development Executive (PPC Sales) to join our remote sales team. This role is ideal for candidates with a background in digital marketing sales, especially in Google Ads and Meta Ads, who can work in US shifts and engage clients effectively. Key Responsibilities:Connect with potential customers via calls/emails to understand their digital marketing needsGather client requirements and suggest tailored PPC solutionsExplain campaign strategies like Google Ads and Meta Ads clearly to potential clientsDrive sales by converting qualified leads into successful dealsMaintain strong client relationships for repeat businessFollow up regularly with prospects and update sales reports in CRM tools Required Skills:13 years of experience in digital marketing or PPC salesStrong knowledge of Google Ads, Meta Ads, and paid campaignsExcellent verbal and written English communicationComfortable working in night shifts (US hours)Proficiency with CRM tools is a plusWhy Join UsWork with international clientsPerformance-based incentives and bonusesA learning-oriented, growth-driven environment Location - Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote (Work from Home India)

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3.0 - 5.0 years

5 - 6 Lacs

mumbai

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This will be a key role as this person will be in-charge for smooth execution right from enquiry, business generation, handling of pre-post sales & support to field team. She/he will be responsible to bridge the gapbetween departments with excellent co-ordination and provide support to BDM & field team. Internal External Co-ordination: Act as a bridge between clients and Sales & Marketing Team Timely and accurately responding to each and every in-coming sales inquiry, via telephone and email. Handle processing of all orders with accuracy as per the timelines and ensure timely delivery Studying the Market trend and Competitors Developing professional close relations and maintaining regular communication with customers and internal staff. Responsible to make quotations and sales orders & timely collection of payment Preparing PPT for monthly sales review meeting. Sales-Field Support: Contacting prospective customers through Calls or Emails, understand their requirements and provide solutions. Worked in coordination with BDM & Field team to achieve department & individual sales target. Create client database and maintain it in SAP system Analyze field sales reports and prepare MIS. Support field team for fixing appointment with prospective customer & conversion of new leads Approving field team visit plan, & expense vouchers Sales Support Timely respond to emails telephonic inquiries. Assisting Senior for preparing PPT for monthly review meeting. Assisting Senior for preparing quote, PI, SO & other pre-post sales activities. Update new and old database in SAP/CRM from MIS. Send introduction email/brochures to potential customers. Responsible for follow-ups for collection of payments. Assist Senior in promotions and exhibitions. Lead Generation Call the prospective buyers & generate leads from data base. Responsible to convert business through new leads/data base from various sources Ensure maximum lead conversion. ADDITIONAL SKILLS Fluent in spoken & written English communication Good computer skills & CRM or Tally software(MS Office) Eye for detail Ability to multitask. Positive attitude & Go getter Qualification: Any Graduate/ Diploma in SCM JD: Aggressive follow-up and Good Communication Skills, (Customer/Suppliers/Third Parties) Knowledge about Ice gate and Customs procedure. Knowledge about Advance License and DGFT works Knowledge about chemicals handlining and end use of the products Knowledge about import documentations Manages post-contract activity as needed Produces market regional Proof of Performance upon campaign completion Help Manage Rework Projects Maintains account plans that support development and/or sustainment of relationships with local agencies and/or direct regional contacts, Other desired skills: Proficiency in English & verbal/written communication skill Good computer skills (MS Office) Eye for detailing Ability to multitask. Positive attitude

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2.0 - 3.0 years

3 - 5 Lacs

mumbai

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: We are looking for an enthusiastic and driven Sales Executive to join our team. The ideal candidate will have experience in sales and be comfortable with both inside sales (via phone, email, social media) and field sales (in-person meetings, exhibitions, and networking events). You will be responsible for identifying sales opportunities, establishing relationships with potential clients, presenting products/services, negotiating deals, and gathering feedback to improve business strategies. Key Responsibilities: Conduct market research to identify selling opportunities and assess customer needs Actively seek new sales leads through cold calling, networking, and social media Arrange meetings with potential clients to understand their requirements and concerns Deliver effective presentations on products and services Regularly generate reports on sales performance and financial data Ensure product availability for demonstrations and sales Participate in exhibitions, conferences, and networking events Negotiate and close deals, addressing any client objections or complaints Collaborate with internal teams to drive better results Collect customer feedback and relay insights to the relevant teams Requirements: Proven experience in a Sales Executive or similar role Proficiency in English Strong MS Office skills Experience with CRM software is a plus Quick learner with a passion for sales Strong presentation and negotiation skills Minimum High School diploma Age: 24-29 years Gender: Female

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1.0 - 6.0 years

3 - 8 Lacs

mumbai, hyderabad, bengaluru

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Roles and Responsibilities: To travel across the country or in selected regions as per the need and work directly with customers and/ or with the sales teams already available in branch locations. To create technical and marketing material for customer presentations. To identify, connect and present solutions effectively to potential customers in the select market segment of operations. To create prospects, negotiate and close deals and achieve revenue targets. To work with other departments to ensure project delivery, project closure and payment collections. To build and manage customer relationships. Located at Chennai, preferably. Experience & Qualifications Qualification- Diploma/ B.Sc/ BE/ B.Tech in Electrical or Electronics; MBA in marketing will be an added advantage. Experience- 1+ years of experience in industrial sales of any electrical product. Communication - Excellent written and oral skills in English and two Indic languages. Location : - Vizag, Kolapur, Mumbai,Hyderabad,Bengaluru,Nagpur

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2.0 - 4.0 years

2 - 2 Lacs

mumbai, thane

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We are looking for a highly motivated and dynamic Application Sales Executive to drive application-oriented sales of our welding and MRO products. The ideal candidate should possess excellent communication and presentation skills and be open to extensive travel to develop and maintain strong business relationships. Freshers with a flair for sales and marketing are encouraged to apply! Key Responsibilities: Adopt an application-oriented sales approach to present and sell welding & MRO products. Regularly visit prospects and customers to demonstrate products and showcase real-world applications. Engage with customers, understand their needs, and recommend the right product solutions. Convince customers and successfully close sales deals. Study market trends and competitor activities to identify new business opportunities. Prepare and maintain weekly reports on customer interactions and business prospects. Develop and train the sales team for improved market outreach. Maintain strong business relationships with the top management of client companies. Travel extensively within the assigned sales territory to meet sales goals. Required Qualifications & Skills: Graduate in any stream (Preference for Engineering/Diploma in Mechanical or MBA/Diploma in Marketing). Strong communication, presentation, and interpersonal skills. Highly motivated, dynamic, creative, and innovative with a passion for sales. Confident, extroverted personality with leadership qualities. Flair for sales and marketing with a proactive approach. Male candidates preferred due to extensive traveling requirements. Willingness to travel extensively to develop business opportunities.

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1.0 - 5.0 years

2 - 4 Lacs

ludhiana, nagpur, coimbatore

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We are seeking a highly motivated and results-driven Field Sales Executive to join our growing team. The successful candidate will be responsible for generating leads, building client relationships, and closing sales in the field. You will play a key role in driving revenue growth and expanding our customer base. Key Responsibilities: Identify and pursue new sales opportunities through field visits, cold calling, and networking. Build and maintain strong relationships with existing and prospective clients. Conduct product/service presentations and demonstrations to potential customers. Achieve and exceed monthly and quarterly sales targets. Collect market intelligence and provide feedback on competitors, pricing, and customer needs. Maintain accurate records of all sales activities using CRM tools. Collaborate with internal teams to ensure customer satisfaction and timely delivery. Attend industry events, exhibitions, or trade shows as required. Requirements: Proven experience in field sales or a similar role (1-3 years preferred). Strong interpersonal, negotiation, and communication skills. Ability to work independently and manage time effectively. Goal-oriented with a track record of meeting or exceeding targets. Willingness to travel within the assigned territory. Proficiency in Microsoft Office and CRM software. Bachelors degree in Business, Marketing, or a related field is preferred. Location-Ludhiana,Coimbatore,Nagpur,Ahmedabad,Calicut

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5.0 - 7.0 years

2 - 7 Lacs

rajkot

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Job Responsibilities Identify and develop new business opportunities in the eastern region of India. Visit potential customer companies to discuss their needs and present suitable solutions. Build and maintain strong relationships with new and existing clients. Proactively follow up on sales leads and opportunities without requiring supervision. Prepare and deliver presentations, proposals, and sales contracts. Achieve sales targets and KPIs set by the management. Provide daily status reports to the management on lead progress and sales activities. Offer market feedback and insights to the product development team. Represent the company at industry events and conferences. Willingness to travel extensively within the eastern region of India. Knowledge of productivity tools (Kanban) is an advantage. Proficiency in MS Office and CRM software. Fluent communication in Hindi. Fluency in the regional languages is an advantage. Excellent communication, negotiation, and interpersonal skills. Strong initiative and ability to work independently with minimal supervision. Effective time management and organizational skills. Willingness to travel extensively within the eastern region of India. Proficiency in MS Office and CRM software. Fluent communication in Hindi. Fluency in the regional languages is an advantage. Knowledge of productivity tools (Kanban) is an advantage.

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2.0 - 4.0 years

4 - 4 Lacs

pune

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Job Summary We are seeking a dynamic and results-oriented Resident Sales and Service Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, providing technical support to customers, and ensuring customer satisfaction. The role requires a blend of sales acumen and technical expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Technical/ Service Support: Offer on-site installation, commissioning, after sales technical support and guidance to customers Conduct product demonstrations and training sessions as needed. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree in Engineering in Electrical or Electronics OR Diploma in Electrical. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales or service engineering roles, preferably within the industrial sectors. Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Require understanding of Electrical Systems, PCBs, Electrical Drawings etc Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Problem-Solving: Proven ability to diagnose and resolve technical issues. Strong analytical skills and attention to detail. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events.

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5.0 - 7.0 years

4 - 6 Lacs

mumbai

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Key Responsibilities: Analyze market trends and customer needs to identify new business opportunities and drive sales performance. Create and execute plans for target market penetration, account expansion, and customer retention. Provide coaching, training, and performance evaluations to sales staff. Ensure the sales team is aligned with company objectives and strategies. Identify and address customer challenges, providing solutions that drive customer satisfaction and loyalty. Generate new business leads and manage key accounts to drive sales in existing and new markets. Work closely with engineering and product teams to ensure alignment between customer requirements and product offerings. Attend industry trade shows, conferences, and customer visits to promote the companys products and services. Sales Forecasting & Reporting: Provide accurate sales forecasts and updates to the executive team. Monitor sales performance against targets and implement corrective actions as necessary. Prepare and present regular sales reports and market analysis. Stay informed about market trends, industry changes, and competitor activities. Conduct in-depth analysis of competitors and adjust sales strategies accordingly. Provide valuable feedback to product development teams to influence future product offerings. Strong knowledge of passive components, such as capacitors, resistors, inductors. Strong analytical skills and the ability to make data-driven decisions. Experience working with CRM software and sales tools. Ability to travel as required to meet with customers and attend industry events. Work closely with marketing, product development, and supply chain teams to optimize product offerings, pricing strategies, and inventory management. Technical knowledge of passive electronic components and their applications in various industries.

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1.0 - 4.0 years

2 - 3 Lacs

badarpur, new delhi

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We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales. Responsibilities: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings. High school diploma 2+ years of sales experience. Excellent customer service and sales skills. Strong verbal and written communicator in English & Hindi language respectively. Excellent phone and presentation skills.3 Proficiency in Microsoft Office, CRM, and sales software programs. Good negotiation and problem-solving skills.

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1.0 - 2.0 years

2 - 3 Lacs

mumbai

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Roles and responsibilities: Prospecting: Identify potential leads through research, cold calling, and other outreach methods. Client Engagement: Communicate with prospective clients to understand their needs, present our products/services, and tailor solutions to meet their requirements. Sales Executive Presentations: Deliver compelling sales presentations to showcase the value and benefits of our offerings. Objection Handling: Address client objections and concerns effectively, working to overcome objections and close deals. Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas. Pipeline Management: Maintain an organized and updated sales pipeline, keeping detailed records of client interactions and progress. Market Research: Stay informed about industry trends, market conditions, and competitors to identify new opportunities. Collaboration: Collaborate with the sales team and other departments to ensure a seamless customer experience. Qualifications: Proven experience in outbound sales or a similar role is preferred. Strong communication and interpersonal skills. Self-motivated with a results-oriented mindset. Excellent negotiation and persuasion skills. Sales executive skills and mindset Ability to work independently and as part of a team. Familiarity with CRM software is a plus. Willingness to learn and adapt to new sales techniques and tools.

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3.0 - 8.0 years

5 - 10 Lacs

mohali

Remote

About the Role: Were looking for a dynamic and experienced Sales Executive with proven expertise in selling Web3 marketing services to join our growing team. This is a strategic, high-impact role where you'll drive revenue by connecting with crypto, NFT, DeFi, and blockchain projects looking to scale their visibility and community through cutting-edge marketing strategies. Youll work with startups, exchanges, DAOs, metaverse projects, and Web3-native brandshelping them grow through services like influencer marketing, community building, PR, growth hacking, and full-funnel digital campaigns. This role is ideal for someone who understands both the fast-moving Web3 landscape and the pain points of Web3 founders when it comes to marketing and visibility. Key Responsibilities: Lead Generation & Prospecting: Identify, qualify, and target potential Web3 clients globallystartups, protocols, NFT projects, DeFi apps, and crypto platforms. Pitching & Closing: Deliver tailored pitches for Web3 marketing services (e.g., influencer campaigns, community building, token launch support, PR, paid ads, SEO, etc.) and close high-value deals. Client Relationship Management: Build strong relationships with clientsfounders, marketing heads, and core teamsto establish long-term partnerships. Consultative Selling: Understand each projects goals (token sales, user growth, exchange listings, etc.) and suggest relevant marketing packages and strategies. Market Intelligence: Stay updated on Web3 trends, upcoming token launches, blockchain marketing tools, and the competitive landscape to keep your pitches sharp and relevant. Collaboration: Coordinate closely with internal delivery teams (marketing, design, content, and strategy) to ensure successful onboarding and execution. CRM & Reporting: Maintain a healthy sales pipeline, keep CRM updated, and report performance against KPIs and monthly revenue targets. Who You Are: Minimum 3+ years of B2B sales experience , with at least 12 years in Web3 marketing or blockchain agency sales . Proven track record of selling marketing/advertising services to Web3 clients (Web3 PR, influencer campaigns, token launch marketing, social media growth, etc.). Deep understanding of Web3 ecosystems (blockchain, DeFi, NFTs, DAOs, metaverse, GameFi). Strong interpersonal and communication skillsyou know how to pitch value, not just features. Comfortable working independently in a remote-first, fast-paced environment . A strong network in the crypto/Web3 space is a big plus. Excellent written and spoken English. Bonus Skills: Familiarity with smart contract-based products, tokenomics, or Web3 community dynamics. Understanding of SEO, content marketing, Telegram/Discord growth strategies. What We Offer: Competitive base + aggressive performance-based commissions 100% remote work A front-row seat to the most exciting marketing campaigns in the blockchain space Opportunity to grow into a senior sales or business development leadership role Exposure to international clients and top-tier Web3 projects Supportive, experienced team and open communication culture

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3.0 - 8.0 years

6 - 10 Lacs

mohali

Work from Office

?? Location: Remote ?? Experience: 3+ Years ?? Employment Type: Full-Time Key Responsibilities: Lead Generation & Outreach: Identify, approach, and connect with potential clients within the gaming and Web3 spaceincluding blockchain-based gaming projects, metaverse platforms, NFT-based games, and traditional studios venturing into Web3. Client Relationship Management: Build and maintain long-term relationships with stakeholders, including C-level executives, product managers, and decision-makers. Sales Strategy: Develop and execute tailored sales strategies that align with the companys offerings, addressing industry pain points and business goals. Consultative Selling: Understand each client's objectives and propose relevant product or service solutions that generate value and address challenges in the gaming ecosystem. Cross-functional Collaboration: Work closely with marketing, product, and tech teams to ensure alignment and successful onboarding of clients. Pipeline & CRM Management: Maintain accurate records of your pipeline, opportunities, and outreach activities using CRM tools. Market Intelligence: Keep abreast of industry trends, competitor activities, new technologies, and Web3 gaming innovations to provide clients with insightful, up-to-date knowledge. Target Achievement: Consistently meet or exceed quarterly sales targets, KPIs, and revenue goals. Who You Are: You have a minimum of 3 years of sales experience , with at least 12 years in gaming or Web3-related business development . Youre deeply familiar with the gaming industry , especially the blockchain/NFT/Web3 space you understand the business models, pain points, and emerging opportunities. Youre a strong communicator and negotiator , able to translate technical ideas into compelling business pitches. Youve worked remotely before or are confident in thriving in a remote-first environment. You have a proactive, entrepreneurial mindset you dont wait for opportunities, you create them. You are comfortable engaging with international clients across time zones. Youre passionate about emerging technology, gaming trends, and digital innovation . Preferred Skills: Knowledge of blockchain fundamentals, NFTs, metaverse, and token-based gaming economies Existing network within the gaming/Web3 industry Experience using sales tools like HubSpot, Zoho, Pipedrive, or Salesforce Strong analytical skills to track ROI and optimize outreach strategy

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8.0 - 12.0 years

4 - 8 Lacs

mohali

Work from Office

Role Overview: The Regional Manager will play a key leadership role in establishing and managing strategic relationships with colleges, universities, and corporate partners across India and globally. This role demands strong leadership, strategic thinking, and excellent communication skills. The ideal candidate will lead a regional team, oversee partner engagement, and drive growth through collaborative initiatives. Key Responsibilities: 1. Establish and nurture relationships with education consultants and agents to expand reach and student enrollment opportunities. 2. Lead relationship-building initiatives with academic institutions and corporate entities at a national and global level. 3. Manage and mentor a team of regional partnership executives and relationship managers. 4. Design and execute strategic plans for partner acquisition, engagement, and retention. 5. Represent the organization in high-level meetings, conferences, summits, and networking events globally. 6. Develop and negotiate MoUs, partnership proposals, and business agreements 7. Collaborate cross-functionally with marketing, operations, and placement teams to ensure alignment with strategic goals 9. Drive initiatives focused on student engagement, internship placement collaborations, joint certifications, and talent pipeline development Required Skills Qualifications: Masters degree in Business Administration, Global Relations, Marketing, or a related field Minimum 710 years of experience in partnership management, business development, or institutional relations Proven experience managing cross-functional teams and regional operations Strong leadership, negotiation, and interpersonal skills Exceptional communication and presentation abilities Willingness to travel extensively, both domestically and global Sound understanding of higher education systems and corporate hiring models Familiarity with CRM systems, data-driven decision-making, and partner lifecycle management Preferred Skills: Prior experience in EdTech, higher education, or talent acquisition space Exposure to global education markets and global collaborations Ability to build long-term, high-impact partnerships Multilingual skills are a plus

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1.0 - 6.0 years

7 - 11 Lacs

mohali

Work from Office

The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the companys hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities. Key Responsibilities: 1.Market Research Analysis Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry. Analyze customer needs and industry developments to align the companys offerings with market demands. 2.Lead Generation Sales Strategy Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure. Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline. 3.Client Relationship Management Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations. Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements. 4.Server Management industry Knowledge Selling Gain a deep understanding of the companys hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services. Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges. 5.Proposal Development Negotiation Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the clients needs. Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards. 6.Collaboration with Internal Teams Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues. Provide feedback to product and service teams based on customer needs and competitive analysis. 7.Performance Tracking Reporting Track and report on sales activities, progress toward sales goals, and industry developments. Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies. Key Qualifications: Education: Bachelors degree in business, IT, Marketing, or a related field. Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry. Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies. Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable. Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions. Additional Skills: Ability to work independently and handle multiple tasks. Strong analytical skills to assess market trends and competitor strategies. Proven ability to meet and exceed sales targets.

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6.0 - 10.0 years

5 - 8 Lacs

navi mumbai

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We are looking for a highly motivated and experienced Inside Sales Coordinator to join our team at Worley Services India Private Limited. The ideal candidate will have 6-10 years of experience in sales coordination, preferably in the Oil & Gas industry. Roles and Responsibility Coordinate and manage sales activities, including lead generation, prospecting, and client engagement. Develop and maintain relationships with existing clients to ensure customer satisfaction and retention. Collaborate with cross-functional teams to identify new business opportunities and drive revenue growth. Analyze sales data and market trends to inform sales strategies and optimize performance. Provide exceptional customer service, responding to inquiries and resolving issues promptly. Identify and pursue new business leads through networking, referrals, and other channels. Job Requirements Proven experience in sales coordination or a related field, with a strong understanding of the Oil & Gas industry. Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment. Strong analytical and organizational skills, with attention to detail and the ability to prioritize tasks. Ability to work independently and as part of a team, with a flexible and adaptable approach to changing circumstances. Proficiency in CRM software and Microsoft Office applications, with the ability to learn new systems and technologies. Strong negotiation and closing skills, with the ability to build trust and rapport with clients.

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0.0 - 3.0 years

3 - 7 Lacs

navi mumbai

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We are looking for a highly motivated and experienced Inside Sales Coordinator to join our team at Worley Services India Private Limited. The ideal candidate will have 6-10 years of experience in sales coordination, preferably in the Oil & Gas industry. Roles and Responsibility Coordinate and manage sales activities, including lead generation, prospecting, and client engagement. Develop and maintain relationships with existing clients to ensure customer satisfaction and retention. Collaborate with cross-functional teams to identify new business opportunities and drive revenue growth. Analyze sales data and market trends to inform sales strategies and optimize performance. Provide exceptional customer service, responding to inquiries and resolving issues promptly. Identify and pursue new business leads through networking, referrals, and other channels. Job Requirements Proven experience in sales coordination or a related field, with a strong understanding of the Oil & Gas industry. Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment. Strong analytical and organizational skills, with attention to detail and the ability to prioritize tasks. Ability to work independently and as part of a team, with a flexible and adaptable approach to changing circumstances. Proficiency in CRM software and Microsoft Office applications, with the ability to learn new systems and technologies. Strong negotiation and closing skills, with the ability to build trust and rapport with clients.

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1.0 - 2.0 years

4 - 6 Lacs

gurugram

Work from Office

Role Description Serve as the first point of contact for customer inquiries via phone, email, or chat. Support account management activities including license renewals, subscription status, and basic portal navigation. Assist with order processing, product delivery updates, and RMA tracking. Coordinate with technical support teams for issue triaging and escalation. Maintain accurate records of customer interactions and transactions in CRM tools. Communicate service updates, product information, and policy changes to customers. Follow up with customers to ensure satisfaction and closure of service requests. Work closely with internal departments such as Sales Ops, Logistics, and Tech Support to streamline customer service. Technical Skills Strong communication and interpersonal skills. Proficient with MS Office and experience using CRM or ticketing systems. Organized and detail-oriented with excellent follow-up skills. Ability to handle high volumes of inquiries with professionalism and accuracy. Exposure to IT or cybersecurity industry (helpful but not required). Nice-to-have skills Qualifications Any bachelors degree. 1-2 years of experience in customer service, client support, or administrative roles.

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0.0 - 2.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

About Organization: eClerx is hiring a Product Data Management Analyst who will work within our Product Data Management team to help our customers enhance online product data quality for Electrical, Mechanical & Electronics products. It will also involve creating technical specifications and product descriptions for online presentation. The candidate will also be working on consultancy projects on redesigning e-commerce customers website taxonomy and navigation. Company website link: www.eclerx.com Job Roles & Responsbilities: Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket status and escalate issues as needed to appropriate teams. Profile Updates: Maintain and update user profiles in Salesforce, ensuring data is correct and up-to-date. Ensure proper access rights are granted to users based on their roles. Assist in troubleshooting and resolving user access or profile-related issues. Contact Management: Add and update contact information in Salesforce, ensuring accuracy and consistency. Maintain and manage relationships with clients or prospects within the Salesforce CRM. Ensure contact records are properly categorized and segmented for efficient communication. Data Entry & Accuracy: Regularly review Salesforce data for inconsistencies and errors. Clean and maintain Salesforce data to ensure high data quality and integrity. Work closely with other departments to ensure Salesforce data is accurate and up-to-date. Assist other team members with Salesforce-related tasks as required. Requirements: Basic knowledge of Salesforce CRM platform. Strong attention to detail with the ability to update records accurately. Excellent written and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and a willingness to learn. Familiarity with ticket management and customer relationship processes. Basic knowledge of Salesforce CRM platform (Creating & updating Tickets, Profile update ) Build custom quotes via Salesforce CPQ Update Payment Requests to client via Chargent request, aligning with CPQ builds Update and send chargent requests for signed contracts not completed within 72 hours of contract signing Send updated payment requests to clients with credit cards expiring in 30 days Monitor post-job closing Client agreed cases to ensure supporting documentation has been loaded. Outreach to sales via case for missing documentation. Strong attention to detail with the ability to update records accurately Excellent written and verbal communication skills Ability to prioritize and manage multiple tasks in a fast-paced environment Strong problem-solving skills and a willingness to learn Familiarity with ticket management and customer relationship processes. L1 Support Analyst will serve as the first point of contact for issues related to Salesforce CRM, handling and resolving Level 1 support tickets. Primary responsibility will be to triage, troubleshoot, and resolve basic user issues, ranging from login/access problems to data entry errors and minor configuration queries. Need to work closely with business users, internal teams, and higher-tier support to ensure smooth and efficient Salesforce operations. Key Responsibilities: Monitor and manage incoming L1 support tickets related to Salesforce (SFDC). Troubleshoot and resolve common issues such as: Login/access problems Missing fields or page layout inconsistencies Report/dashboard access issues Data visibility or user permission questions Document issues and resolutions in the ticketing system. Route more complex issues to L2/L3 support teams, while ensuring clear documentation and context. Assist users on basic questions & system navigation. Maintain user accounts, roles, and permission sets under guidance. L1 team will be responsible for validating customer addresses, identifying missing information, and updating our systems to reflect accurate data. Collaborate closely with customer service, logistics, and technical teams to ensure timely resolutions and an excellent customer experience Review and respond to incoming Level 1 support tickets related to address issues. Validate delivery addresses for accuracy, format, and completeness using internal tools or external databases. Identify and fill in missing information (e.g., postal codes, unit numbers, city names) based on available data. Communicate with internal teams or customers when additional clarification is required. Update ticketing systems and CRM platforms with corrected or completed data. Escalate complex issues to Level 2 or Level 3 support or relevant departments as needed. Skills required: -Any Graduate -Good Communication skills -Basic of Microsoft excel Shifts: Day shift EMEA Designation: Analyst (Executive) Location: Airoli Navi Mumbai-WFO/Hybrid Experience: 0-2 years Salary: Upto 3 lacs Interview process: 2 rounds Interested candidates can mail their resume to Manisha.H.C@eclerx.com- Manisha Hotchandani or revert to this job posting. Thanks, Vivek Gopal eClerx Services

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1.0 - 6.0 years

3 - 8 Lacs

amreli

Work from Office

. Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. .

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Exploring CRM Jobs in India

India has a thriving job market for Customer Relationship Management (CRM) professionals, with numerous opportunities available across various industries. CRM roles involve managing and analyzing customer interactions and data to improve relationships and drive business growth. Whether you are a seasoned CRM expert or a fresh graduate looking to kickstart your career, there are plenty of options to explore in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their vibrant job markets and have a high demand for CRM professionals.

Average Salary Range

The salary range for CRM professionals in India varies based on experience and location. On average, entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.

Career Path

In the CRM field, career progression typically involves moving from entry-level roles to more senior positions. A typical career path may include roles such as CRM Executive, CRM Manager, CRM Analyst, and eventually progressing to positions like CRM Director or Head of Customer Experience.

Related Skills

In addition to CRM expertise, professionals in this field are often expected to have skills in data analysis, communication, project management, and proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot.

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Can you explain the difference between operational CRM and analytical CRM? (medium)
  • How would you handle a situation where a customer is dissatisfied with your company's product or service? (basic)
  • What are some common challenges faced when implementing a CRM system in an organization? (medium)
  • How do you ensure data integrity and accuracy in a CRM system? (advanced)
  • Describe a successful CRM campaign you have implemented in the past. (medium)
  • How do you measure the success of a CRM strategy? (medium)
  • What are some key features of a good CRM software? (basic)
  • How would you segment customers in a CRM system for targeted marketing campaigns? (medium)
  • Can you walk us through the process of creating a customer journey map in CRM? (advanced)
  • How do you handle customer complaints and feedback in a CRM system? (basic)
  • What role does data analytics play in CRM? (medium)
  • Have you worked with any CRM integration tools? If so, which ones? (medium)
  • How do you ensure GDPR compliance when handling customer data in a CRM system? (advanced)
  • What are the benefits of using AI and machine learning in CRM? (medium)
  • How do you address customer churn in a CRM system? (medium)
  • Can you explain the concept of lead scoring in CRM? (medium)
  • How do you stay updated with the latest trends in CRM technology? (basic)
  • How do you customize a CRM system to meet the specific needs of a business? (medium)
  • What are some key metrics you would track in a CRM system to measure customer satisfaction? (medium)
  • Describe a time when you had to train team members on using a CRM system. How did you approach it? (medium)
  • How do you ensure cross-departmental collaboration in CRM implementation? (medium)
  • What strategies would you use to increase user adoption of a CRM system within an organization? (medium)
  • How do you handle conflicts or disagreements with stakeholders during a CRM project? (medium)
  • Can you provide examples of successful CRM implementations you have been a part of? (medium)

Closing Remark

As you explore CRM job opportunities in India, remember to showcase your expertise, experience, and passion for customer relationship management during the interview process. Brush up on your skills, prepare for common interview questions, and approach each opportunity with confidence. With the right preparation and attitude, you can land a rewarding CRM role in India and take your career to new heights. Good luck!

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