109762 Crm Jobs - Page 4

Max Life Insurance Company Limited is looking for Deputy Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

Max Life Insurance Company Limited is looking for Deputy Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

Preferred candidates will have hands-on experience or technical knowledge of CBS (Commercial Building Segment) pumps from reputed manufacturers such as Groundforce, Wilo, and KSB, including applications in HYPN, pressure boosting, drainage, and fire protection systems

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve targets Research accounts, identify key players and generate interest Team with channel partners to build pipeline and close deals Perform effective online demos for prospects Requirements and skills Proven inside sales experience Track record of achieving the target Strong phone presence and experience dialling dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively Graduation degree or equivalent

Outbound Sales Calls: Make calls to potential customers to promote and sell share market investment products and services. Follow up with leads generated via campaigns and marketing. Client Education: Educate customers about share market trends, investment benefits, and risk factors. Explain various financial instruments like equity, mutual funds, and demat accounts. Target Achievement: Meet or exceed daily, weekly, and monthly sales targets. Maintain a healthy conversion ratio through effective pitching and objection handling. CRM Management: Update all lead details, interactions, and status in the CRM tool accurately. Schedule follow-up calls and track responses. Compliance & Process Adherence: Follow all regulatory and organizational compliance while dealing with financial products Maintain professional behavior during all customer interactions. Market Awareness: Stay updated with current share market news, trends, and competitor offerings. Provide relevant insights and advice to clients as needed. Who Should Apply Candidates passionate about finance and stock markets Sales professionals looking to switch to BFSI domain Individuals who are target-driven and persuasive communicators Graduates with relevant experience and a desire to grow in financial sales

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

1. Physical School Operations Lead Generation: Number of qualified leads and conversion to enrollments. Local Outreach Campaigns: ROI from ads, fairs, and parent meetups. Event Attendance: Participation rates at offline open houses and tours. Brand Visibility: Growth in inquiries from local campaigns. 2. Franchise Business Marketing Operations Lead Generation: Number of franchise inquiries generated. Campaign ROI: Cost per franchise lead and conversion rate to qualified prospects. Brand Visibility: Growth in franchise-related impressions, mentions, and traffic. Franchisee Marketing Support: Satisfaction scores from franchisees on marketing support. Localized Campaigns: Success of region-specific franchise campaigns. 3. Online School Marketing Operations Lead Generation: Number of inquiries through digital campaigns. Enrollment Conversion: Percentage of leads converted to enrolled students. Campaign ROI: Cost per Lead (CPL) and Cost per Acquisition (CPA). Content Engagement: Performance of blogs, webinars, and resources (CTR, time spent, shares). Community Building: Growth and engagement in online communities/social forums. Retention Metrics: Student retention rates and parent satisfaction ratings. 4. General Marketing Operations Event Success: Attendance & engagement rates for online/offline events. Integrated Campaign Performance: Efficiency of multi-channel campaigns (CTR, CPL, conversions). Brand Awareness: Growth in social mentions, website traffic, and inquiries. Market Research: Competitor analysis, insights, and trend identification. International Expansion: Execution of entry strategies & localization. Collaboration & Influencer Opportunities: Partnerships, influencer campaigns, sponsorship ROI. Tool Utilization: Effective use of CRM, marketing automation, and analytics platforms.

CRM Executive Duties & Responsibilities Sample responsibilities for this position include: Highly numerate with excellent proficiency in MicrosoftExcel Support the Senior CRM manager to define and develop theretention strategy, roadmap and budget that will achieve targets and KPIs Ensuring that client information is most updated in CRM tools Lead regular status meetings and glean field input throughregular connects Develop further as professional sales rep by acquiringworking knowledge and selling techniques Proficient in Zoho and Excel prefered Work closely with operations and product managers toeffectively prioritize projects to fit business needs Follow standard practices, keeping data organized, readable, maintainable, anddocumented Remain current on new and updated information Manage the sending of the Quarterly connects and othermarketing invitations to client Bright and willing to learn

Serve as the primary technical contact for customers using Empower CDS in regulated environments (e.g., pharmaceutical, biopharma). Identify and resolve complex issues related to Empower software, including data acquisition, processing, reporting, and system connectivity. Provide remote and on-site support for Empower installations, upgrades, and configurations in client-server environments. Design custom calculation reports for different tests, products, and integration with external systems such as LIMS. Collaborate with IT teams to ensure accurate integration with LIMS, Active Directory, and network infrastructure (on-premise/Cloud). Assist in system validation, including IQ/OQ/PQ documentation and execution. Deliver training and mentoring to internal teams and end-users. Maintain detailed records of support cases, resolutions, and customer interactions using CRM or ticketing systems. Work closely with Thermo Fisher India technical support and product teams to advance and resolve critical issues. Keep updated with Empower software updates, patches, and industry developments. Required Qualifications Bachelors degree or equivalent experience in Computer Science, Information Technology, or a related field. Proven experience with Empower CDS and its deployment in regulated environments. Strong problem-solving skills and the ability to identify and resolve complex technical issues. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a collaborative team. Familiarity with network infrastructure and integration with external systems such as LIMS. Experience in system validation, including IQ/OQ/PQ.

SEO Strategy and Execution: Conduct comprehensive keyword research to identify opportunities for organic growth. Optimize website content, meta tags, and on-page elements to improve search engine rankings. Monitor and analyze SEO performance using tools such as Google Analytics, SEMrush, or Ahrefs. Implement technical SEO best practices to ensure website crawlability and indexability. Develop and execute link-building strategies to enhance domain authority and drive traffic. Content Marketing: Create and manage a content calendar that aligns with business goals and marketing strategies. Develop high-quality, SEO-optimized content, including blog posts, articles, infographics, and case studies. Collaborate with designers, developers, and other team members to create engaging content that supports marketing campaigns. Distribute content across various platforms, including the company website, social media, and email newsletters. Analyze content performance and make data-driven recommendations for improvement. Cross-Channel Digital Marketing: Support other digital marketing initiatives, including PPC, social media, email marketing, and display advertising. Provide insights and recommendations on how to integrate SEO and content marketing with other channels. Stay updated on industry trends and best practices across all digital marketing channels. Performance Reporting: Track and report on key performance metrics related to SEO, content marketing, and overall digital marketing efforts. Provide actionable insights to optimize campaigns and improve ROI. Conduct regular competitor analysis to identify opportunities and stay ahead in the market. Qualifications: Bachelor s degree in Marketing, Communications, Business, or a related field. 1 -2 Years of experience in digital marketing, with a strong focus on SEO and content marketing. Proven track record of improving organic search rankings and driving traffic through content strategies. Solid understanding of on-page and technical SEO, as well as content distribution strategies. Working knowledge of other digital marketing channels, including PPC, social media, and email marketing. Proficiency in SEO and analytics tools such as Google Analytics, SEMrush, Ahrefs, and Google Search Console. Strong written and verbal communication skills, with the ability to create compelling content. Ability to work independently and collaboratively in a fast-paced environment. A proactive and results-oriented mindset with a passion for continuous learning and improvement.

The primary role is to make immediate, direct contributions to enhancing our clients competitive position and performance in ways that are distinctive, innovative, and sustainable. To do this, one must perform the following activities within the firm: SAP FICO Professional should have: Key skills required: Financial Accounting General Ledger, Accounts Receivable, Accounts Payable, Cash & Bank, Asset Accounting Controlling Cost Centre Accounting, Profit Center Accounting, Internal Orders, Product Costing, Controlling Profitability Analysis Country India Version (CIN) Financial Supply Chain Management Integration with other modules such as Materials Management, Sales & Distribution, and Project Systems Desired Skills and Experience Living Our Purpose: Acts as a role model and inspires others to embrace and live our purpose and values. Talent Development: Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams. Performance Drive: Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person s strengths to build high performing teams across businesses and borders. Influence: Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact. Inspirational Leadership: Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others. Qualifications CA / MBA- Finance/ Cost Accountants Willingness to travel for short and long term durations. Strong communication skills (written & verbal).

Providing exceptional customer service by responding to customer inquiries, providing product information, and resolving issues. Coordinating with other departments to ensure timely delivery of products and services to customers. Assisting the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation. To onboard and execute on sales closes and navigate any roadblocks. Developing and maintaining relationships with the sales team , key customers and stakeholders Identifying opportunities for process improvements within the sales team and implementing best practices. Providing support for onboarding and all steps of the sale. Requirements Be able to demonstrate a comprehensive understanding of sales processes and procedures. Have experience working with CRM systems and other sales tools. Be able to work independently and prioritize tasks effectively. Have excellent communication and interpersonal skills. Be able to analyze data and generate reports using Microsoft Excel or similar software. Be detail-oriented and able to manage multiple projects simultaneously. Have a dedicated customer service focus and a determination to achieve outstanding outcomes.

As a Senior Sales Executive (Industrial Electronics) , you will be at theforefront of driving business growth by generating leads, handling inquiries, and building strong relationships with clients. This role requires a combination of technical knowledge in industrial electronics and the ability to provide customer-focused solutions. By identifying opportunities, presenting our services effectively, and closing deals, you will play a direct role in expanding Synchronics market presence. If you are motivated, results-driven, and passionate about sales in the electronics sector, this is an excellent opportunity to grow your career with a trusted industry leader. Key Responsibilities Engage clients to understand requirements, pitch solutions, and present Synchronics repair services. Generate leads, manage opportunities, and achieve defined sales targets. Handle B2B sales and manage key client accounts, ensuring strong long-term relationships. Prepare quotations, technical proposals, and respond effectively to RFPs. Conduct market research to identify new business opportunities and stay updated with industry trends. Attend trade shows, client visits, and product demonstrations to showcase capabilities. Collaborate with technical teams to ensure customer needs are fully met. Utilize CRM tools to track leads, opportunities, and customer interactions. Requirements / Qualifications Bachelor s degree or Diploma in Electronics, Electrical Engineering, Instrumentation, or related fields. Minimum of 5+ years of experience in technical sales or a similar role, preferably in industrial electronics repairs. Strong understanding of SMPS, PLCs, HMIs, Automation Systems, and related industrial electronic instruments. In-depth knowledge of the functioning and troubleshooting of industrial electronics equipment like servo drives, motor drives, power supplies, and automation systems. Understanding of automation components used in industries such as oil & gas, manufacturing, pharmaceuticals, and chemical industries. Proven ability to engage clients, pitch complex technical solutions, and explain Synchronics repair services. Excellent verbal and written communication skills to create strong customer relationships. Ability to prepare quotations, technical proposals, and respond to RFPs. Strong analytical and problem-solving skills to understand client requirements and propose suitable repair solutions. Ability to handle B2B sales, manage key accounts, and build long-term relationships with clients. Experience with CRM systems to track leads, opportunities, and customer interactions. Willingness to travel for client visits, attend trade shows, and conduct product demonstrations as needed. Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and basic knowledge of ERP systems. Prior experience working in industrial repair services or related fields. Understanding of the after-sales service industry and experience in warranty and maintenance contracts.

Engage clients to understand requirements, pitch solutions, and present Synchronics repair services. Generate leads, manage opportunities, and achieve defined sales targets. Handle B2B sales and manage key client accounts, ensuring strong long-term relationships. Prepare quotations, technical proposals, and respond effectively to RFPs. Conduct market research to identify new business opportunities and stay updated with industry trends. Attend trade shows, client visits, and product demonstrations to showcase capabilities. Collaborate with technical teams to ensure customer needs are fully met. Utilize CRM tools to track leads, opportunities, and customer interactions. Requirements / Qualifications Bachelor s degree or Diploma in Electronics, Electrical Engineering, Instrumentation, or related fields. Minimum of 5+ years of experience in technical sales or a similar role, preferably in industrial electronics repairs. Strong understanding of SMPS, PLCs, HMIs, Automation Systems, and related industrial electronic instruments. In-depth knowledge of the functioning and troubleshooting of industrial electronics equipment like servo drives, motor drives, power supplies, and automation systems. Understanding of automation components used in industries such as oil & gas, manufacturing, pharmaceuticals, and chemical industries. Proven ability to engage clients, pitch complex technical solutions, and explain Synchronics repair services. Excellent verbal and written communication skills to create strong customer relationships. Ability to prepare quotations, technical proposals, and respond to RFPs. Strong analytical and problem-solving skills to understand client requirements and propose suitable repair solutions. Ability to handle B2B sales, manage key accounts, and build long-term relationships with clients. Experience with CRM systems to track leads, opportunities, and customer interactions. Willingness to travel for client visits, attend trade shows, and conduct product demonstrations as needed. Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and basic knowledge of ERP systems. Prior experience working in industrial repair services or related fields. Understanding of the after-sales service industry and experience in warranty and maintenance contracts.

As a Cluster Head-Business & Partnerships, you ll be at the forefront of expanding Teachmint s reach in your region. You ll craft strategies and build relationships to ensure that our mission of empowering education touches every corner of your region. We are seeking a motivated and customer-focused Sales Representative to join our team and drive sales within the education sector. The ideal candidate will have a strong understanding of hardware products and solutions tailored to educational institutions. They will be responsible for identifying sales opportunities, building relationships with decision-makers in schools and universities, and providing customized technology solutions to meet their needs. Your Impact: Identifying and onboarding partners in the assigned territory and ensuring partner activation Coordinating with sales team, institutes, and partners to ensure smooth communication to drive closures Regularly connecting and visiting partners to ensure a continuous flow of leads Identifying and shadowing the partner team on the sales pitches and demo, if and when necessary Developing and implementing strategic sales plans to penetrate the education market and achieve revenue targets Coordinating internally to ensure timely training of partner team Conducting needs assessments and recommending solutions tailored to the specific requirements Identifying and targeting educational institutions such as schools, colleges, and universities as potential customers to drive direct or partner secondary sales Designing regional strategies to drive maximum business per partner Presenting product demonstrations, proposals, and quotations to prospective partners/clients, highlighting the features and benefits of our solutions Negotiating contracts, pricing, and terms of sale in accordance with company policies and guidelines The Experience You Bring: Bachelors degree in business, marketing, or a related field. Proven track record of success in hardware sales, preferably within the education industry. Informed about industry trends, competitor products, and emerging technologies in the education sector Who You Are If you re someone who thrives on challenges, excels at building partnerships, and believes in making a difference, this role is for you. Here are some traits that make you a perfect fit: Strong knowledge of hardware products including computers, interactive displays, and networking equipment. Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences. Ability to build rapport and establish trust with customers, understanding their pain points and proposing effective solutions. Demonstrated ability to work independently and collaboratively in a fast-paced sales environment. Proficiency in using CRM software and sales tools to manage leads, track activities, and generate reports. Willingness to travel within the assigned territory as needed.

Marketo Archtect Role Campaign management Lead Management Designer Architect Manager TL Above Skill Marketo Experience Minimum 710 years of industry experience with 5 Years Marketo Experience Minimum Skill Requirement This exciting and interesting position will have the below responsibilities Architecting requirements analysis providing marketing insight in other phases across existing and identified marketing programs ensuring delivery on planned value Playing a key liaison role during technology implementation providing direction and requirements clarity and testing new and enhanced capabilities prior to release into production Being able to do requirements gathering campaign Design customer data mapping solution design development and deployment of campaign solutions Contributing to developing marketing capabilities at Mindtree Must have deep understanding of different kind of marketing programs in a multichannel Campaign and Marketing world that clients are leaning towards and how clients measure the returns on investments Must demonstrate understanding of the latest trends in the digital marketing market space including integration with mobile channel data management in the new space integration of online and offline channels and how its enables using some of the technologies Have participated in the Pre sales and or Sales support function for marketing Automation and have led large teams in either technology implementation or marketing services like projects Must Have 1 Marketo Lead management experience and hands on data management experience for customer data 2 Must exhibit a through conceptual understanding of the entire marketing promotions process capabilities that support these using one of the above mentioned Technology stack 3 Worked on at least 34 full lifecycle of campaign management Marketo Campaign and other digital marketing tools 4 Must have clear understanding and preferable working experience across digital channels NBA Next Best Action event based campaign triggers Real time marketing 5 Overall understanding of marketing cloud data architecture model 6 Must have adequate knowledge on integrations of Salesforce Websites MDM and other third party tools integration with Marketo and must have knowledge with REST and SOAP API Integration 7 Should be able to gather requirement effectively and provide best practices and solution to client Can work independently to deliver end product Good to Have 1 Develop proposals of technical solutions including recommendations on selection architecture licensing configuration sizing and scalability 2 Have worked on any other Custom or packaged Campaign Management product 3 Front end Development using HTML CSS 4 Good SQL skills and experience with Customer data management 5 Administration and installation skills on any one of the marketing Technologies 6 Exposure to advanced Digital marketing skills 7 Understanding of 2nd party and 3rd party data sources and how to integrate it in a multichannel Campaign set up 8 JavaScript XML Web services and SOAP Calls and other Integration Technologies like REST using APIs etc used in integration of Marketing platforms 9 Solution architecture capabilities and understanding of the cloud based platforms and how they integrate interface with the rest of the Marketing CRM eco system

Perform efficient and effective validation to parts claims from external customers and distributors via the WCR process. Process parts claims, ensuring accuracy and compliance with company policies. Collaborate with internal departments to resolve complex claims and service inquiries and utilize official comm tools such as Zinc and email. Document and track customer interactions, claims, and resolutions via the WCR dashboard and other in-house resources such as power apps, forms, automate, sharepoint and powerbi as well as business CRM tools. Maintain a positive, empathetic, and professional attitude toward customers and distributors at all times. Research technical issues autonomously as required and be able to analyze trends of faults and/or issues. Generate detailed defect reports via the COPQ portal for further investigation if related to quality-issue. Qualifications THE INDIVIDUALS: Bachelor s degree or equivalent Proven experience in a service role, preferably in a similar industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to handle stressful situations and manage multiple tasks simultaneously. Proficiency in using customer service software and tools. Customer-focused attitude with a commitment to providing high-quality service. PREFERRED QUALIFICATIONS Experience in field services. Familiarity with in-house system resources. Multilingual abilities are a plus. At least 3 years technical field experience directly involved in troubleshooting, field repair or technical service activities centered on electrical and mechanical systems and equipment. Specialized experience in relevant product: IT/Network and XCT/EDS Proven technical acumen, with recognizable results within a challenging and highly professional continuous improvement environment, especially: Effective command skills Effective communication skills Understanding and passions for trend analysis and potential improvements Proactive problem-solving mindset Perseverance and tenacity High quality decision-making Unswerving customer focus Excellent people skills and ability to communicate with stakeholders at all levels internally and externally and in different cultures/nationalities. Self-motivated and results-driven. Technical Skills: Real-time Platform Support and Admin Server and desktop admin and monitoring Hardware and Software maintenance Effective remote assistance Operating Systems: Windows, Linux, CentOs

Single point of contact & escalation for assigned service line and/or location for administrative services Supports Executive Committee / Leadership (CXO level) with focus on specific services Build expertise within specific service business lines to extend support to senior leadership. Manage the request queue for the service line / location with the remote team Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business Manage and prioritize information flow in a timely and accurate manner i. e. calls, contacts, emails Support in organizing marketing events, webinars and internal team social events Full planning and organizing of client events Dealing with all incoming and outgoing post Maintenance of the client relationship management (CRM) database Support client needs, including billing, document management, engagement acceptance & set-up Organize travel and produce travel itineraries where applicable Full secretarial and EA support to the Managing Directors and wider team Diary management Any other tasks deemed necessary for the efficient running of the business Essential traits : Previous experience of working with senior management and taking responsibility of projects Advanced skills in word, excel and PowerPoint Experience in similar field, i. e. financial services or accountancy Fast thinking, proactive and confident working unsupervised using own initiative Strong attention to detail and high levels of integrity Clear, precise and professional written and verbal communication skills. Ability to provide solutions to problems and resolve issues diplomatically. Capable of assisting in creating new and better client education and reporting systems. Ability to analyze data, determine trends and applications, and report them clearly and correctly. Capable of responding to stress in a fast-paced environment. Ability to be self-motivated and productive working remotely. Strong interpersonal skills and ability to quickly develop working relationships. Affable and enthusiastic attitude towards teamwork

Data entry & CRM updates Client coordination & calls Office assistance & daily support Recruitment Management What we need: 1. Basic computer & MS Office skills 2. Good communication 3. Attention to detail 4. Proactive & eager to grow in a startup

The ideal candidate will have experience in converting leads, explaining services to customers, and closing sales efficiently over phone, email, and WhatsApp. Handle inbound and outbound customer enquiries regarding mobile and gadget repair services

Serve as the first point of contact for customer inquiries via phone, email, or chat. Support account management activities including license renewals, subscription status, and basic portal navigation. Assist with order processing, product delivery updates, and RMA tracking. Coordinate with technical support teams for issue triaging and escalation. Maintain accurate records of customer interactions and transactions in CRM tools. Communicate service updates, product information, and policy changes to customers. Follow up with customers to ensure satisfaction and closure of service requests. Work closely with internal departments such as Sales Ops, Logistics, and Tech Support to streamline customer service. Technical Skills Strong communication and interpersonal skills. Proficient with MS Office and experience using CRM or ticketing systems. Organized and detail-oriented with excellent follow-up skills. Ability to handle high volumes of inquiries with professionalism and accuracy. Exposure to IT or cybersecurity industry (helpful but not required). Qualifications Any bachelors degree. 12 years of experience in customer service, client support, or administrative roles.

Work Hours : 1 :00 PM 10 :00 PM IST. Job Summary : We are seeking a highly experienced CPQ Platform Architect to lead the design and implementation of robust, scalable Configure Price Quote (CPQ) solutions across global enterprise environments. This role demands deep architectural expertise, hands-on CPQ experience, and the ability to collaborate across multi-functional teams in a fast-paced setting. Required Qualifications : of experience in enterprise solution architecture. 5+ years of hands-on experience with CPQ platforms such as : - PROS, Salesforce CPQ, Conga, Tacton, or similar. Strong knowledge of : - Product configuration. - Guided selling and discounting models. - Approval workflows. - Contract lifecycle management. - Deep integration expertise with at least two major CRM/ERP systems (preferably Salesforce, SAP, or Microsoft Dynamics). Proven experience with : - Subscription pricing. - Tiered pricing. - Usage-based pricing models. - Experience leading multi-region/global CPQ rollouts. - Including localization and compliance strategies. - Excellent communication, stakeholder management, and cross-functional collaboration skills. Desired Skills : - Industry experience in manufacturing, industrial, or chemical sectors. - Exposure to integration technologies : - MuleSoft. - Azure services (Logic Apps, Service Bus, etc. - Working knowledge of DevOps pipelines and CI/CD best practices for CPQ development/deployment. - Prior experience with large system integrators or digital transformation programs.

Job Summary : We are seeking a skilled and experienced Magento / Adobe Commerce Cloud Developer with 5+ years of hands-on experience in building and managing robust eCommerce solutions using Magento 2+. The ideal candidate will be adept at creating custom modules, integrating third-party services, and optimizing site performance while following best practices and scalable architecture. Key Responsibilities : - Design, develop, and maintain Magento 2-based eCommerce applications and custom modules. - Build reusable, modular components and solutions from scratch. - Integrate RESTful APIs, GraphQL endpoints, and third-party services (e.g., ERP, CRM, Constructor.io). - Extend GraphQL schemas for custom Magento modules. - Manage Magento indexing, caching, and back-end sync processes, including cron jobs. - Handle multi-site, multi-store, multi-currency, and multi-language configurations. - Collaborate with UI/UX designers, QA, and Product teams in Agile/Scrum environments. - Optimize performance, scalability, and maintainability of the Magento codebase. - Perform peer code reviews and enforce coding standards and best practices. - Work with headless commerce or PWA Studio architecture (preferred). - Implement CI/CD pipelines using tools like Azure DevOps, Git, and Infrastructure as Code (IaC). Required Skills : - Magento 2+ expertise, including architecture and development best practices. - Custom module development and Magento backend customization. - Strong skills in PHP and MySQL. - RESTful APIs & GraphQL; ability to extend schemas and build scalable endpoints. - Magento indexing, caching (Varnish/Redis), and cron job management. - Experience in third-party integrations (e.g., ERP, CRM, Constructor.io). - Exposure to multi-site/store-view setups with language & currency support. - Proficient with CI/CD tools like Azure DevOps, Git, and experience with automated testing (JUnit, Mockito, RestAssured, etc. - Familiarity with Agile methodologies and tools like Jira. Preferred Qualifications : - Adobe Commerce Certification (Professional / Expert). - Experience with headless architecture or Magento PWA Studio. - Familiarity with Docker, Kubernetes, and cloud deployment practices. - Understanding of performance tuning, load testing, and security best practices.

Work Hours : 1 :00 PM 10 :00 PM IST. Job Summary : We are seeking a highly experienced CPQ Platform Architect to lead the design and implementation of robust, scalable Configure Price Quote (CPQ) solutions across global enterprise environments. This role demands deep architectural expertise, hands-on CPQ experience, and the ability to collaborate across multi-functional teams in a fast-paced setting. Required Qualifications : of experience in enterprise solution architecture. 5+ years of hands-on experience with CPQ platforms such as : - PROS, Salesforce CPQ, Conga, Tacton, or similar. Strong knowledge of : - Product configuration. - Guided selling and discounting models. - Approval workflows. - Contract lifecycle management. - Deep integration expertise with at least two major CRM/ERP systems (preferably Salesforce, SAP, or Microsoft Dynamics). Proven experience with : - Subscription pricing. - Tiered pricing. - Usage-based pricing models. - Experience leading multi-region/global CPQ rollouts. - Including localization and compliance strategies. - Excellent communication, stakeholder management, and cross-functional collaboration skills. Desired Skills : - Industry experience in manufacturing, industrial, or chemical sectors. - Exposure to integration technologies : - MuleSoft. - Azure services (Logic Apps, Service Bus, etc. - Working knowledge of DevOps pipelines and CI/CD best practices for CPQ development/deployment. - Prior experience with large system integrators or digital transformation programs.

Job Summary : We are seeking a skilled and experienced Magento / Adobe Commerce Cloud Developer with 5+ years of hands-on experience in building and managing robust eCommerce solutions using Magento 2+. The ideal candidate will be adept at creating custom modules, integrating third-party services, and optimizing site performance while following best practices and scalable architecture. Key Responsibilities : - Design, develop, and maintain Magento 2-based eCommerce applications and custom modules. - Build reusable, modular components and solutions from scratch. - Integrate RESTful APIs, GraphQL endpoints, and third-party services (e.g., ERP, CRM, Constructor.io). - Extend GraphQL schemas for custom Magento modules. - Manage Magento indexing, caching, and back-end sync processes, including cron jobs. - Handle multi-site, multi-store, multi-currency, and multi-language configurations. - Collaborate with UI/UX designers, QA, and Product teams in Agile/Scrum environments. - Optimize performance, scalability, and maintainability of the Magento codebase. - Perform peer code reviews and enforce coding standards and best practices. - Work with headless commerce or PWA Studio architecture (preferred). - Implement CI/CD pipelines using tools like Azure DevOps, Git, and Infrastructure as Code (IaC). Required Skills : - Magento 2+ expertise, including architecture and development best practices. - Custom module development and Magento backend customization. - Strong skills in PHP and MySQL. - RESTful APIs & GraphQL; ability to extend schemas and build scalable endpoints. - Magento indexing, caching (Varnish/Redis), and cron job management. - Experience in third-party integrations (e.g., ERP, CRM, Constructor.io). - Exposure to multi-site/store-view setups with language & currency support. - Proficient with CI/CD tools like Azure DevOps, Git, and experience with automated testing (JUnit, Mockito, RestAssured, etc. - Familiarity with Agile methodologies and tools like Jira. Preferred Qualifications : - Adobe Commerce Certification (Professional / Expert). - Experience with headless architecture or Magento PWA Studio. - Familiarity with Docker, Kubernetes, and cloud deployment practices. - Understanding of performance tuning, load testing, and security best practices.