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Service Quality Analyst - Contact Center (THN)
Aditya Birla Capital

0 years

Maharashtra, India

On-site

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of Updation of JD Business Health Insurance Unit Aditya Birla Health Insurance Company Ltd Location Thane , Mumbai Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job Reports to: Poornata Position Title Function Contact Center Reports to: Function Contact Centre Department Quality Analyst Reports to: Department Quality Designation of the Employee Quality AM/ Quality DM Designation of the Manager DCM Date of writing/Updation of JD 13-11-23 Job Purpose: Monitoring & providing actionable insights, accessing the quality perfor...

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Package Consultant-SAP HANA Basis
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Respons...

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Package Consultant-SAP HANA Basis
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Respons...

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Package Consultant-SAP HANA Basis
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Respons...

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2.0 - 5.0 years

3 - 4 Lacs

Chennai

On-site

URGENT HIRING !!!!! We are pleased to announce that Dr. Aravind's IVF Fertility & Pregnancy Centre is currently seeking a highly motivated and experienced Sales Incharge to join our dynamic team. Lead Management : Handle inquiries from phone, WhatsApp, website, and walk-in patients. Respond to patient queries about IVF, IUI, fertility tests, and procedures. Maintain and update patient leads in CRM or records. Patient Counseling : Explain IVF treatments, success rates, timelines, and procedures in simple terms. Guide couples on the next steps like consultations, tests, and documentation. Address patient concerns and build trust. Sales & Conversion : Convert inquiries into consultation appoint...

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Support All-Rounder – Store
CricHeroes

1.0 years

Gujarat

On-site

Deliver exceptional customer experiences for the Store. At CricHeroes, we’re building the world’s largest Cricket Network with over 40+ million users. Through The Dressing Room, our online store on the CricHeroes app, we bring the same passion to cricket-inspired merchandise — offering fans and players high-quality apparel and accessories that resonate with their love for the game. We are looking for a Support All-Rounder who will manage customer requests for The Store and ensure seamless support across all touchpoints. If you are a proactive problem-solver with excellent communication skills and a passion for customer satisfaction, we want you on our team. The Challenge Deliver seamless, ef...

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Store Manager - Jodhpur
Aditya Birla Group

0 years

West bengal

On-site

Designation: Officer Location: India West Bengal JST, Rishra Organization: Cellulosic Fibre & Textiles Job Description: Job Purpose: This position is required to deliver revenues, provide best-in-class customer service, motivate store sales team and manage all store operations as per Company guidelines. Job Context & Challenges: Independent store sales, operations and team management Coordinate closely with HO for stocks, collaterals, reimbursements, reports Inputs to drive walk-ins, achieve higher % conversions, promote tailoring revenues and consistently provide superior shopping experience. Monthly value targets and retail KPI achievement Cash & credit sales management and daily deposit w...

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Salesforce Developer
Tata Consultancy Services

0 years

3 - 6 Lacs

Indore

On-site

Design and build detailed technical cloud CRM solutions Functional Knowledge of Salesforce Sales, Services and Community Must have Salesforce.com experience in Apex classes, Triggers, VF pages, and Lightning Development Experience on Salesforce configuration &n bsp; Integrate Salesforce with 3rd party applications using REST API. Execute the unit testing to produce defect free software Ensuring the test coverage and creating test methods Creating documentation on modules/enhancements developed Develop lightning components and feature Location Indore Job Function TECHNOLOGY Role Developer Job Id 400602 Desired Skills Salesforce(SFDC) Desired Candidate Profile Qualifications : BACHELOR OF COMP...

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Store Manager - Jodhpur
Aditya Birla Group

0.0 years

West bengal

On-site

Designation: Officer Location: India West Bengal JST, Rishra Organization: Cellulosic Fibre & Textiles Job Description: Job Purpose: This position is required to deliver revenues, provide best-in-class customer service, motivate store sales team and manage all store operations as per Company guidelines. Job Context & Challenges: Independent store sales, operations and team management Coordinate closely with HO for stocks, collaterals, reimbursements, reports Inputs to drive walk-ins, achieve higher % conversions, promote tailoring revenues and consistently provide superior shopping experience. Monthly value targets and retail KPI achievement Cash & credit sales management and daily deposit w...

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0.0 - 8.0 years

Thiruvananthapuram, kerala

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Various outside weather conditions Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our team...

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International Process-Customer Care
JobShop

0.0 - 4.0 years

Bangalore, All india

On-site

As a Customer Service Executive International Voice in the UK/US Process at JobShop, your role involves handling inbound customer calls for UK/US clients. You will be responsible for resolving customer queries related to billing, orders, account support, etc. Ensuring first call resolution and high customer satisfaction is essential. Additionally, updating CRM with accurate call details and meeting CSAT, AHT & Quality targets are part of your responsibilities. **Key Responsibilities:** - Handle inbound customer calls for UK/US clients - Resolve customer queries related to billing, orders, account support, etc. - Ensure first call resolution and high customer satisfaction - Update CRM with ac...

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Telecalling Executive
Teleperformance

0.0 - 31.0 years

2 Lacs

Marathahalli, bengaluru/bangalore

On-site

Contact potential and existing customers through outbound calls. Explain company products and services clearly and confidently. Generate leads and convert them into successful sales. Achieve daily, weekly, and monthly sales targets. Maintain accurate records of customer interactions and follow-ups. Handle customer objections and provide appropriate solutions. Follow up on leads and inquiries in a timely manner. Build and maintain positive customer relationships. Update CRM systems with relevant sales information. Coordinate with the team and report performance to the supervisor.

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Senior Customer Success Solutions Consultant
Uplers

1.0 - 5.0 years

Hyderabad, All india

On-site

Role Overview: You will be joining Gainsight as a full-time or part-time Senior Customer Success Solutions Consultant based in Hyderabad, India. In this role, you will play a crucial part in helping Gainsight customers onboard, integrate, and derive value from the platform by understanding their needs, configuring solutions, providing training, and documentation. This position is ideal for someone who excels in a customer-centric, fast-paced setting and enjoys collaborating with various teams like Customer Success, Product, and client project teams. Your strong expertise in solution configuration, customer communication, and proactive issue resolution will be key in this role. Key Responsibi...

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Account Executive
Salesforce

7.0 - 9.0 years

Mumbai, Maharashtra, India

On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the age...

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6.0 - 8.0 years

Noida, Uttar pradesh, India

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and co...

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0 years

3 - 6 Lacs

Greater noida

On-site

CRM Job ID 215241 Posted 04-Apr-2025 Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Faridabad - Haryana - India, Ghaziabad - Uttar Pradesh - India, Greater Noida - Uttar Pradesh - India, Gurgaon - Haryana - India, New Delhi - Delhi - India, Noida - Uttar Pradesh - India Role - CRM (Customer Relations Manager) Responsibilities Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders for completion by vendors. Responds to customer inquires and concerns. Follows up with customers to ensure custome...

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Senior Territory Manager - Sales
Mahindra & Mahindra Ltd

4.0 - 7.0 years

Sri potti sriramulu nellore

On-site

Responsibilities & Key Deliverables As a Territory Manager - Sales at Mahindra & Mahindra Ltd, Farm Division, you will be entrusted with comprehensive management of a portfolio of dealerships to achieve and surpass business goals such as sales volumes, market share expansion, collection targets, product deliveries, and spare parts sales. Your role will involve strategizing to build and maintain a robust and viable distribution network by appointing dealers and sub-dealers to ensure extensive market coverage. You will play a pivotal role in ensuring dealerships are staffed with adequately trained manpower to maintain optimum operational efficiency. Key responsibilities include coaching and fa...

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0 years

2 - 4 Lacs

Sadar, Uttar pradesh, India

On-site

Overview The Real Estate Sales Executive plays a crucial role in the real estate industry, acting as a bridge between property sellers and buyers. This position encompasses the responsibility of managing client relationships, understanding market dynamics, and negotiating sales to ensure the best outcomes for all parties involved. The Real Estate Sales Executive is essential to the organization, as they directly influence revenue generation and business growth through successful property transactions. With a strong emphasis on customer service, this role requires individuals to possess not only a deep understanding of market trends and properties but also excellent communication and negotiat...

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0 years

2 - 4 Lacs

Gautam buddha nagar, Uttar pradesh, India

On-site

Overview The Real Estate Sales Executive plays a crucial role in the real estate industry, acting as a bridge between property sellers and buyers. This position encompasses the responsibility of managing client relationships, understanding market dynamics, and negotiating sales to ensure the best outcomes for all parties involved. The Real Estate Sales Executive is essential to the organization, as they directly influence revenue generation and business growth through successful property transactions. With a strong emphasis on customer service, this role requires individuals to possess not only a deep understanding of market trends and properties but also excellent communication and negotiat...

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Senior Manager- Customer Service & Sales Support
Bunge

0.0 - 14.0 years

Punjab

On-site

City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 43229 Senior Manager- Customer Service & Sales Support Role Purpose Statement Bunge Limited (www.bunge.com, NYSE: BG) is a leading global agribusiness and food company operating in over 40 countries with approximately 35,000 employees. Bunge buys, sells, stores and transports oilseeds and grains to serve customers worldwide; processes oilseeds to make protein meal for animal feed and edible oil products for commercial customers and consumers; produces sugar and ethanol from sugarcane; mills wheat, corn and rice to make ingredients used by food companies; and sells fertilizer in South America. Founded in 1818, the ...

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BPO Telecaller
Tata Capital

0.0 - 31.0 years

2 - 3 Lacs

White field, bengaluru/bangalore

On-site

📢 Job Opening – BPO Telecaller We are looking for enthusiastic candidates for the Telecaller / Telesales role. Job Responsibilities: • Make outbound calls to customers and introduce company products/services 📞 • Generate and follow up on leads to convert them into sales • Understand customer requirements and provide the right solutions • Maintain positive relationships with customers and handle basic queries 🤝 • Update call details, lead status, and daily reports in the CRM system Candidate Profile: 🎓 Education: 12th Pass / Any Graduate 💼 Experience: 6 Months – 1 Year in Telecalling / Telesales / BPO ✅ Freshers are also welcome 💬 Skills: Good communication & convincing ability 🗣️ Languages: ...

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0.0 - 31.0 years

4 - 7 Lacs

Jaya nagar, bengaluru/bangalore

On-site

You're Ideal for this Role if: You enjoy counselling learners and guiding them through important career decisions. You can build trust and rapport quickly and communicate program value with clarity and empathy. You thrive in a fast-paced, target-driven environment while maintaining a learner-first approach. You can manage your pipeline effectively, follow up diligently, and maintain high-quality interactions. You want to grow your career in sales while making a meaningful impact on learners’ lives. What Will You Be Doing? Connect with prospective learners through phone/video calls to understand their career aspirations and provide tailored guidance. Counsel learners to help them make informe...

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0.0 - 31.0 years

3 - 6 Lacs

Kochi

On-site

You're Ideal for this Role if: You enjoy counselling learners and guiding them through important career decisions. You can build trust and rapport quickly and communicate program value with clarity and empathy. You thrive in a fast-paced, target-driven environment while maintaining a learner-first approach. You can manage your pipeline effectively, follow up diligently, and maintain high-quality interactions. You want to grow your career in sales while making a meaningful impact on learners’ lives. What Will You Be Doing? Connect with prospective learners through phone/video calls to understand their career aspirations and provide tailored guidance. Counsel learners to help them make informe...

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Hotel Sales Manager ( Jaipur)
Naukripay group

0 years

Jaipur, Rajasthan, India

On-site

Mail:- info@naukripay.com Sales professional drives revenue by securing group bookings, corporate accounts, and events. Key duties include prospecting new business, negotiating contracts, managing client relationships, and analyzing market trends to meet occupancy and revenue targets. They typically require hospitality experience, strong negotiation skills, and CRM proficiency. SiteMinderSiteMinder +3Key ResponsibilitiesBusiness Development: Proactively identify, target, and acquire new corporate, group, and event business through cold calling and site visits.Relationship Management: Maintain and grow relationships with existing clients, travel agents, and partners to ensure repeat business....

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National Pricing Data Analyst - US Orthopedics
confidential

5.0 - 9.0 years

Pune, All india

On-site

As a National Pricing Data Analyst at Smith+Nephew, you will play a critical role in supporting the US Orthopedics business by owning and continuously improving national and regional pricing data, contracts, and analytics. Your responsibilities will include: - **Pricing Process Ownership & Improvement:** Act as the business owner for pricing-related Salesforce - CPQ processes, driving continuous improvement, standardization, and automation of workflows. Partner with IT and commercial stakeholders to enhance system usability, data quality, and pricing governance controls. - **Ownership & Maintenance:** Own and maintain the Orthopedics master product catalogue, pricing SOPs, RACI, Procedure Co...

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