109762 Crm Jobs - Page 7

About The Role Job Summary : Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Be the Business/Process Architect to lead whiteboarding sessions with senior business stakeholders. Have experience in Business Architecture Framing with help of Operating Model Design, Value Chain Analysis, Customer Journey Mapping, Business Capability Modelling etc. Be adept in Process Discovery and/or Improvement initiatives. Aid in asset, accelerator, use case creation and enhancement Contribute to business development initiatives and display ability to solve complex business problems Roles & Responsibilities: Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Qualification Professional & Technical Skills: MBA is preferred 3+ years of experience with understanding of business process management Proven track record with marquee BPM tools like ARIS , Blueworks, Signavio and/or market leaders in architecture space e.g. LeanIX, BiZZdesign, Alfabet etc. Conceptual understanding of as-is processes around Procure to Pay, Order to Cash, Record to Report, Hire to Retire etc. and ability to design to-be process Demonstrate in-depth knowledge of industry trends , ERP/CRM platform transformation journey , new technologies, and tools. Experience with lean six sigma projects and/or training/certification will be a plus Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels

About The Role Job Summary : Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Roles & Responsibilities: Together, lets innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Use your Japanese language expertise to lead our collaborations and initiatives in Japan geography. Be the Business/Process Practitioner to lead whiteboarding sessions with senior business stakeholders. Have experience in Business Architecture Framing with help of Operating Model Design, Value Chain Analysis, Customer Journey Mapping, Business Capability Modelling etc. Be adept in Process Discovery and/or Improvement initiatives. Aid in asset, accelerator, use case creation and enhancement Contribute to business development initiatives and display ability to solve complex business problems Fluency in speaking, reading and writing Japanese language, with excellent understanding of the Japanese culture and way of working (Mandatory) Strong analytical skills to reach clear-cut, methodical solutions Ability to solve complex business problems and deliver client delight Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Strong team-management skills Qualification Professional & Technical Skills: MBA is preferred JLPT N3 level or above is mandatory. Experience in working with Japanese Clients will be an added advantage. 5+ years of experience with understanding business process management/Enterprise/Technology platforms Experience with marquee BPM tools like ARIS , Blueworks, Signavio and/or market leaders in architecture space e.g. LeanIX, BiZZdesign, Alfabet will be an added advantage Conceptual understanding of as-is processes around Procure to Pay, Order to Cash, Record to Report, Hire to Retire etc. and ability to design to-be process will be a plus Demonstrate good knowledge of industry trends , ERP/CRM platform transformation journey , new technologies, and tools. Experience with lean six sigma projects and/or training/certification will be a plus Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels

About The Role Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : Program Control ServicesMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve engaging with various teams to ensure that testing processes are efficient and effective, while also focusing on continuous improvement and quality assurance throughout the development cycle. You will be responsible for performing continuous testing, creating automation strategies, and supporting data and environment configurations, all while collaborating with team members to enhance the overall quality of the applications being developed. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement comprehensive testing strategies to ensure high-quality deliverables.- Collaborate with cross-functional teams to identify and resolve defects in a timely manner. Professional & Technical Skills: Good exposure on Azure Integration Testing for CRM projectPrepare Test case creation, Test Execution Plan & coordinating with technical teamCollaborate with stakeholders and onshore team on daily basisHaving exposure on Azure DevOps Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Functional.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Youll make an impact by: Business Prospecting, Pre-Qualification(PQR) related activities. Youll make an impact by: Experienced Diploma or Bachelor Degree (or Master Degree) with good academics & exposure in the field of Sales / Sales Support / Lead Generation & Qualification etc. Excellent written and spoken English skills (neutral English accent). Work experience with US/UK/APAC customers/processes etc. are of added advantage) Intuitive mind, Quick learner, interested to explore things. Familiar with general office Tools/Application (eg. MS tools/applications) Good team player, result oriented person. 2-5 years of experience in industry with relevant exposure. Basic Knowledge of overall sales cycle/process. Knowledge & hands on experience in CRM tools (familiar with Prospects/accounts/leads/contactsetc). Experience in Salesforce/SieSales would be of added advantage. Exposure to target oriented (deadline based) roles with KPIs/Metricsetc Familiar with Stakeholder interactions/updates/meetings/reportsetc. Flexible working with USA time zones. Exposure to USA customers related processes would be of added advantage.

Business Development Professional - Business Excellence 1. Drive SI EP business through assigned Regional Sales & Monitor OI, Revenue, quantity for Regions/ Offices & Coordinate critical customer visits to factories. 2. Monitor and report Top 10*2 BU wise & Office wise. 3. Actively collaborate within BU and Sales to drive BU KPIs. 4. Drive active usage of CRM tools like SieSales to ensuring KPIs i.e. data quality, funnel adequacy, market transparency as per Op-Co guidelines 5. Monitor and drive market transparency improvement objectives thru Siesales. 6. Price Controller to the regions in alignment with the BU. Approve Special Price request from offices. 7. Key role is Business planning and finalizing targets across offices. Monitoring the office performance and timely review for corrective actions. 8. Provide inputs to PtM team for formulation of Channel Policy and drive strategic objectives, Sales Increasing Actions etc. and drive business through Policies. 9. Schemes to drive upfront business, promote new Products to motivate ChPs and balance business linearity. 10. Collaborate with Partner management for ChP Trainings and engagement activities etc. 11. Actively participate in finalizing Rate Contracts in coordination with Offices and BU and implementing the same. Use your skills to move the world forward- What we are looking for in you: B.E / B. Tech/ Diploma in Electrical Engineering with 10-15 years of experience in the field of LV Switchgear. Exposure to the business development function will be an added advantage. High level of proficiency in the area of conflict management. Effectively and assertively communicate key messages to offices. Sound knowledge of channel partner Policy & Sales policy. Excellent communication & presentation skills. Adequate proficiency in MS office and standard CRM tools This role is based in Kalwa and need based travel all over India to visit key customers and Offices to conduct reviews, Planning, workshops, demonstrate new Tools and collaborate with teams across regions.

Youll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights into management and other stakeholders. Youll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service. Knowledge of ERP software (preferably SAP) and/or educational background in logistics and basic knowledge on Excel. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Open to work in Customer warehouse.

JOB TITLE: Conversion Officer LOCATION: Gujarat, Remote (All Location of Gujarat) Job Description: As a Conversion Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond. You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions. Duties and Responsibilities: Maintain a Healthy Pipeline: Pipeline drill with BD and their agents to discuss application status. Conduct regular checks to ensure applications are progressing within expected timelines and address any delays. Ensure the application pipeline is accurate and up to date, with correct statuses (change stages without waiting for BDs (but after taking inputs from them); to avoid delay in application processing and adherence to processes by BDMs Support Application Progression: Collaborate with BDMs to ensure every application moves smoothly through the process and reaches the visa stage. Assist the BD Teams for release of offers, interview links, delays from Admission / Visa teams or for any other application related issues involving Admissions/Visa teams Close previous intake applications: Follow up with BD Teams for closure of past intake applications Provide CRM/refresher training to new joiners or agents if required Document Collection & Follow-ups: Engage with agents/students for pending documents to facilitate conversion from COL to UCOL Engage with agents / students to ensure collection of visa documents as per the regional checklist Uploading documents CO may upload the documents to help BDMs while they travel. Documents received on email are recommended Regular calling to agents/students for documents follow up on COL/Visa stage Assessment of documents at Visa stage: Ensuring all documents are received as per the regional checklist Conduct a detailed assessment of documents at Visa stage for correctness as per the visa requirements of their territories Forward the documents to the Compliance team for final review and coordinate for release of Visa letter Deadline communication: regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents Updating Notes on CRM, post conversation with agent/student with a summary Pipeline Tracking & Reporting: Monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and Heads. Communication: Ensure all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads. Maintain a follow up on the refund cases raised by the BD teams Innovative approach: predicting issues, resolving issues with a proactive approach. Essential Criteria: Undergraduate/bachelor’s degree or equivalent. Experience in Overseas Education industry Strong attention to detail. Excel and data statistics tools such as pivot table or v-lookups Excellent communication skills, both written and spoken in English. Ability to manage a diverse workload independently and as part of a team. Enjoys following and improving processes. A cool and calm temperament Ability to multitask and handle pressures Desirable Criteria: Knowledge of CRM s/w such as Zoho or SalesForce Experience of working or studying abroad Join us on this exciting journey! To know our Privacy Policy, please click on the link below or copy paste the URL on your browser: https://gedu.global/wp-content/uploads/2023/09/GEDU-Privacy-Policy-22092023-V2.0-1.pdf

System Designing and Application Engineering for MV AIS panels (Domestic + Exports). Main responsibilities: Overall coordination for MV AIS Panel orders with sales, engineering, factory and customer including following Key Responsibilities: 1) Techno-commercial contract review 2) Coordination with Engineering for submission of Drawings and other engineering documents to customer 3) Getting drawing approval from customer 4) Claim submission and negotiation with customer 5) Cost and overall milestone monitoring throughout the order execution 6) Close coordination with Factory and logistic for scheduling of orders 7) Coordination with customer for FAT and dispatch related activities 8) Coordination for Post dispatch service activities Candidate should possess: Good knowledge about medium voltage power distribution system and protection system for AIS panels Knowledge of IS/IEC standards applicable for MV systems. Should have CRM development skill and negotiation skill. Good Communication skill Capable to interact independently with client for technical discussions. Prior experience in customer handling functions will be added advantage. Education: : B.E. / Diploma in Electrical Engineering with minimum 5 to 6 Years of Experience

Youll make an impact by: Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with the highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of activities handled on a daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions daily. Flexible working in shifts and during month ends. Youll win us over by: A University degree. Proficiency in MS Office packages like Word, Excel, PowerPoint, Access. Excellent Verbal and written Communication skills.

Youll make an impact by: Perform the assigned tasks with high speed and accuracy. Complete reporting of handled activities on daily basis (As per requirement). Candidate Should be ready to work in night shift (6:30 PM to 3:30 AM). Willingness to work on extended hours on weekdays / weekends during month end / quarter end close. Rigorous followup and closure of pending queries / open topics with ownership. Youll make an impact by: SAP Experience & Knowledge (Preferably in the domain of role requirement). Excellent customer service, interpersonal skills, teamwork skills. Excellent verbal and written communication skills, organizational skills. Must be a fast learner and should be able to think analytically. Knowledge of basic and advanced accounting skills. Proficiency in MS office packages like Word, Powerpoint, Excel, Access. Self determination, initiative, learning, communication skills, Network Built on trust, Team player, customer focus.

Greetings from Tectura!!!!! We are seeking strong CRM Technical Consultants (Senior Level) across India with deep understanding of end-to-end implementations in CRM. Locations: Noida Only applicable for Microsoft dynamics CRM experience candidates. Immediate joiners are preferred. CRM TECHINCAL CONSULTANT Microsoft Dynamics CRM 2015 implementation experience Must have strong MS Dynamics CRM 2011/2013/2015 custom development and integration. Should be strong on technical and functional requirement on custom development system. Candidate with strong experience on front end, backend Dynamics CRM 4.0/2011/2013/2015 Version. Experience in using .NET framework 4.0/4.5 Knowledgeable about working with both On Premise & Cloud model Experience in Client handling Excellent analytical, problem solving and presentation skills Involved in co-operating & communicating with other team members for efficient management work. Must be proficient in writing code plugins, web services, SSRS reports, batch jobs. Must be able to customize and configure CRM and also must have good knowledge of project development process.

Must to have exp. in support in the sales process, maintain contact with customer, organize customer documentation, Translate customer information into project requirement, Checks for correct use of ERP and CRM System.

About the role Smart infrastructure from Siemens makes the world a more connected and caring place where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. We don't need superheroes, just super minds! Job Description: Team Leader Channel Sales (Low Voltage Switchgear) Job Summary: We are seeking a dynamic and results-driven Team Leader to manage and grow our channel sales for switchgear products. The ideal candidate will lead a team of sales executives, build strong dealer relationships, and drive revenue growth through effective channel strategies. Key Responsibilities: Team Leadership: Lead, mentor, and motivate a team of channel sales executives. Set sales targets and monitor performance against KPIs. Channel Development: Identify, onboard, and nurture relationships with dealers and distributors. Expand channel footprint in assigned territory. Sales Execution: Drive sales of switchgear products through the dealer network. Conduct regular market visits and dealer meetings. Market Intelligence: Monitor competitor activities, pricing, and market trends. Provide feedback to product and marketing teams. Reporting & Analysis: Prepare weekly/monthly sales reports and forecasts. Track dealer performance and ensure timely collections. Qualifications: Bachelors degree in electrical engineering. 10-15 years of experience in channel sales, preferably in electrical or switchgear industry. Proven leadership and team management skills. Strong communication, negotiation, and relationship-building abilities. Preferred Skills: Knowledge of LV switchgear products. Experience working with electrical dealers and distributors. Proficiency in CRM tools and MS Office.

Position Overview: As a Business Development Executive, you will have the opportunity to shape our company's growth by identifying and establishing key partnerships, driving sales, and expanding our market presence. You'll be a vital part of our business development team, collaborating with cross-functional teams, and contributing to our strategic objectives. This role is designed to provide you with a platform to showcase your business acumen and make a significant impact on our company's success. Job Responsibilities Identify and build relationships with potential clients, partners, and key stakeholders. Develop and execute strategic business development plans and sales strategies. Lead negotiations and close deals to meet and exceed sales targets. Stay informed about industry trends and market dynamics. Collaborate with internal teams to ensure client satisfaction and project success. Prepare and deliver compelling presentations and proposals. Preferred Qualifications: Bachelor's degree in Business, Sales, Marketing, or a related field. Proven experience in business development or sales, preferably in a similar role. Strong networking and relationship-building skills. Excellent communication and negotiation skills. Results-driven mindset with a focus on achieving targets. Adaptability and the ability to thrive in a fast-paced environment.

Role & responsibilities Owning full sales cycle from lead generation to close, demonstrating ZIGRAMs Risk Solutions Suite, advancing the sales cycle, and negotiating and closing deals Cultivate sales through outbound prospecting and inbound leads Consistently meet and exceed individual monthly, quarterly, and annual growth targets Quota carrying for NBB (New Booked Business) Work with all levels of GTM leadership to continuously improve key sales management processes like territory planning and lead/pipeline/opportunity management Maintain excellent data discipline in CRM for your book of business Develop and actively pursue list of targeted Key Accounts by creating individual plans of action to penetrate these accounts Accurately forecast sales opportunities on CRM Monitor and report sales activity within the system Preferred candidate profile 2 to 5 years of quantifiable experience selling products, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing. Understanding of the SaaS business model and enjoy selling to a technical audience, while building mutual trust. Experience in international (USA /EMIA and APAC) markets, SaaS experience & with technology background Strong willingness and ability to uncover opportunities by communicating a highly differentiated value proposition Excellent verbal and written communication skills with strong phone/video conference presence Ability to work independently, learn quickly, and be proactive. Previous Sales Methodology training, CRM experience, and strong customer references preferred Note: Selected candidate will be required to work from the Gurgaon office for the first 3 months, and subsequently relocate to the Mumbai office permanently.

🚀 We're Hiring: Business Development Associate at LexDash technologies 🚀 Are you ready to fast-track your career in a high-growth, tech-driven environment? Join us at LexDash Technologies as we expand our dynamic team! About Us LexDash Technologies is an AI-powered Multilingual Document Intelligence startup based in Chennai. We make it easier for clients to communicate and connect across languages. Our fast-paced culture values innovation, hands-on learning, and agility. We have customers across the globe, including international law firms such as White & Case, Jones Day, and media firms like the Sharjah Government Media Office, as well as corporates in India like ICICI, Axis, Bajaj, Marico, and more. What You'll Do: Recruit and onboard new translators Oversee translation operations: Collect and organize key data relevant to business operations and translation projects CRM & Database Management: Update and manage contacts, meetings, and follow-ups Project Management: Manage multiple tasks and projects effectively with strong organizational skills. Experience end-to-end exposure in sales, operations, recruitment, and more Who We're Looking For: Educational Qualification: Any undergraduate degree (required) Required Experience: None—freshers are welcome! Open to: Those seeking a startup experience and eager to learn Strong command of English (verbal and written) is compulsory Professional proficiency in Hindi (required) Project management skills: Comfortable with multi-tasking Adaptability & Learning Agility: Eagerness to learn new tools and domains; thrive in a dynamic environment Quick learners and detail-oriented team player Work Structure: Hybrid: Work from our office at iTNT Hub, Anna University Guindy campus, Chennai 3 days/week, WFH the rest Salary: Starts from ₹20,000 /month, depending on experience and skills Why Join LexDash Technologies? High-impact, learning-intensive startup experience Opportunities for skill development Hands-on use of the latest AI tools Engaged team culture with team-building and knowledge-sharing sessions Shape our mission—transforming translation with AI Ready to make an impact? Apply now with your resume. 📧 Contact: bala@lexdash.app Or tag someone who would be a great fit! #BusinessDevelopment #StartupJobs #Hiring #Chennai #Translation #LexdashTechnologies #ProjectManagement #StartupExperience #FreshersWelcome

Role : Integration Specialist Experience : 3 - 6 years Location : Gurgaon WFO Responsibilities: • Lead technical discussions with clients and telecom operators during the integration process. • Design and implement integration solutions tailored to clients' existing systems. • Collaborate with development teams to align integrations with product releases. • Ensure compliance with security, data protection, and network policies. • Manage the entire integration lifecycle, from planning to production. • Identify integration risks and work on mitigation strategies. • Provide technical documentation and integration plans. • Collaborate with clients and internal teams to ensure smooth deployment and post integration support. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. • 3+ years of experience in system integration, solution engineering, or technical consulting. • Strong understanding of enterprise IT ecosystems (CRM, ERP, IVR, Billing). • Proven experience working with telecom operators and enterprise-grade deployments. • Good understanding of telecom protocols, standards, and integration layers (e.g., SIP, IMS). • Experience with API management and gateway configurations. • Strong documentation and communication skills. • Experience with networking and cloud technologies (AWS, Azure).

Sales Executive Salary: 20-30k 6 Working days 10 AM-6PM Location :new delhi Interview mode : F2F in delhi For Fast response Pls fill Google form : Application Form Requirements: 1+ years Experience in International IT Sales A global travel technology company offering label portals, B2B/B2C booking systems, WordPress travel plugins, mobile apps, and API integrations with major GDS & hotel suppliers. Role Overview: We are seeking a Sales Executive with 3+ years’ B2B experience in travel technology or SaaS sales. This is a client-facing international role, requiring fluent English communication skills to engage with overseas customers, present solutions, and close deals. Key Responsibilities: > Identify & convert leads in the travel sector. > Conduct solution presentations & product demos to international clients. > Negotiate contracts & close sales to meet targets. > Build long-term client relationships & upsell services. > Maintain CRM records. > Requirements: > Fluent in English (spoken & written) with excellent presentation skills. > 1+ years of B2B sales experience (travel technology). > Strong understanding of GDS, APIs, and booking systems. > Proven track record of achieving/exceeding targets. > Must know about WordPress. > Confident in handling international clients over calls, video meetings & emails. Benefits:

Role: Retention Executive Experience: 1 Year to 3Years Type: Full Time Shift: Rotational Shift Week Off: Rotational Key responsibilities may include: Refund Processing: Efficiently handling refund requests, verifying eligibility, and ensuring accurate processing according to company policies. Customer Interaction: Engaging with customers seeking refunds, actively listening to their concerns, and providing clear explanations regarding refund policies. Handling Frustrated Customers: Identifying at-risk customers during refund requests, proactively reaching out to understand their dissatisfaction, and offering solutions to retain their business. Retention Strategies: Implementing targeted retention programs like loyalty offers, exclusive deals, or product upgrades to incentivize customers to stay. Customer Feedback Analysis: Analyzing customer feedback from refund interactions to identify trends and areas for improvement in products, services, or customer service processes. Data Management: Maintaining accurate records of refund requests, customer interactions, and key retention metrics within the CRM system. Escalation Management: Handling complex refund disputes or escalated customer issues, collaborating with relevant departments to find effective resolutions. Required Skills: Excellent Communication Skills: Ability to clearly explain policies, address customer concerns, and build rapport with customers. Problem-Solving Skills: Identifying root causes of customer dissatisfaction and providing practical solutions to resolve issues. Customer Focus: Prioritizing customer satisfaction and actively seeking ways to exceed their expectations. Analytical Skills: Analyzing data to identify customer trends and patterns to inform retention strategies. CRM Proficiency: Expertise in using customer relationship management systems to track customer interactions and manage data effectively.

Job description: We are looking for a dynamic and confident Business Development Executive with excellent communication skills to join our growing team. This is an exciting opportunity for fresh graduates who are self-starters and passionate about building client relationships and growing business in the interior design industry. Key Responsibilities Identify and reach out to potential clients through cold calling, email campaigns, and networking. Understand client requirements and pitch our design + execution services effectively. Schedule meetings and presentations with prospective clients. Maintain and update lead database, follow up on leads, and ensure timely communication. Support the team in marketing campaigns and promotional activities. Coordinate with the design and project teams to ensure smooth client onboarding. Attend site visits, client meetings, and support in preparing proposals or quotations. Requirements Excellent spoken and written English communication. Confident, self-motivated, and goal-oriented individual. Strong interpersonal and negotiation skills. Willingness to learn and grow in a fast-paced work environment. Ability to handle client interactions professionally. Basic knowledge of MS Office and CRM tools is a plus.

About StarClinch StarClinch is a dynamic and innovative platform revolutionizing the entertainment and event management industry. We connect clients with artists, performers, and event professionals, creating unforgettable experiences. At StarClinch, creativity meets technology to deliver user-centric solutions. Responsibilities: ​ - Take prospect from initial contact phase to qualified phase over the phone/email - Generate revenue by pitching prospects and converting them to sales - Meet and exceed pipeline contribution goals - Respond quickly to assigned leads (TAT - 24 hours) - Willingness to be measured by weekly, monthly & quarterly metrics - Use and become an expert on the Customer Relationship Management (CRM) system. - Fully Responsible for meeting targets as assigned Periodically Requirements - If you know live performer's space well. StarClinch is the place for you Requirements : ​ - Experience from Event Industry and Artist Management space is a must - Brilliant Negotiations Skills - Good Communication Skills, Smart Worker - Flexible, Able To Shift Priorities To Accommodate Changing Demands - The ability to break the ice, and engage in extensive networking & socializing at various platforms - Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus Perks & Benefits: Health + Accidental Insurance worth ₹7 Lacs Free Doctor Consultations Annual Guaranteed Bonus Exposure to how things work in a startup The extensive learning curve in the field Informal dress code Flexible working hours Premium Office and workspace

Job Title: Drupal Developer Location: Gurgaon Responsibilities Design, develop, and maintain Drupal websites and modules for client or internal projects. Build custom themes using Twig, HTML5, CSS, and JavaScript. Develop, debug, and optimize custom modules and site functionality. Integrate third-party APIs and external services (e.g., CRM, analytics). Collaborate with cross-functional teams, including designers, product managers, and content strategists. Ensure high performance, accessibility (WCAG), and security standards. Use tools such as Composer, Drush, Git, and debugging consoles for workflow optimization. Participate in code reviews and mentor junior developers when needed. Support upgrades, migrations, and ongoing maintenance between Drupal versions. Required Skills- 3-4 years professional development experience with Drupal (preferably versions 8/9/10). Proficiency in PHP and object-oriented programming (OOP). Experience in custom Drupal module and theme development. Strong knowledge of Drupal APIs, hooks, and configuration management. Good understanding of front-end technologies: HTML5, CSS3, JavaScript, and responsive design principles. Experience using version control systems (Git). Familiarity with Composer, Drush, and deployment automation. Experience with API integration (REST/SOAP/GraphQL). Good problem-solving capabilities and ability to work independently.

Area Manager - Sales role involves driving the business development of application-based welding consumables and reclamation service jobs by identifying opportunities across industries, developing new applications, and building strong customer relationships to achieve revenue targets. Key Responsibilities : Customer Engagement and Relationship Building Conduct regular visits to existing and prospective customers to understand their needs, build trust, and provide tailored solutions. Maintain strong post-sales relationships to ensure continued business and customer satisfaction. Market and Business Potential Analysis Study various industries and plant operations to assess their potential for welding consumables and reclamation service jobs. Identify target segments and applications where our products and services can add value. Monitor competitor activities and market trends to strategize accordingly. New Application Development Collaborate with the technical team and customers to identify and develop new welding applications suited to specific industry requirements. Offer customized welding solutions that improve plant productivity and reduce downtime. New Customer Acquisition Generate leads through cold calling, networking, referrals, and industry contacts. Conduct technical presentations and demonstrations to convert prospects into clients. Onboard new customers by ensuring seamless coordination between commercial, technical, and service teams. Achieving Sales Targets Meet or exceed monthly and annual sales targets for both products and services. Provide accurate sales forecasts, pipeline updates, and activity reports to management. Coordination & Reporting Work closely with internal teams (technical, logistics, accounts) for order execution and customer service. Maintain updated records of customer interactions, opportunities, and sales data using CRM tools. Desired Profile : Diploma / B.E. / B.Tech in Mechanical, Metallurgy, or relevant field preferred 2–5 years of experience in industrial product sales, preferably in welding consumables or repair & maintenance solutions Strong technical aptitude and understanding of industrial welding processes Excellent communication, negotiation, and interpersonal skills Willingness to travel extensively within the assigned territory Requirements BTECH-MECHANICAL EXP- Min. 5 years of experience Benefits To Develop Lotherme Business and service Welding in WEST BANGAL MAJOR INDUSTRIES- Sponge, Pellet Plant, Cement and Power IMPROVE CUSTOMER COVERAGE IN WEST BANGAL & NORTH EAST IMPROVE LOTHERME + SW BUSINESS BUSINESS EXPECTED UP TO 04 CR IN WB

Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date