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1.0 - 3.0 years
0 - 0 Lacs
Delhi
On-site
Job Title: Business Development Executive Company: curtainsandblinds.in Location: Ghitorni, New Delhi (Only Female Candidate Required) About Us: curtainsandblinds.in is a leading online platform specializing in high-quality curtains, blinds, and window treatment solutions. We are dedicated to providing our customers with a seamless shopping experience, expert advice, and a wide range of stylish and functional products. As we continue to expand our reach and offerings, we are looking for a dynamic and results-driven Business Development Executive to join our growing team. Job Summary: We are seeking an enthusiastic and highly communicative Business Development Executive to identify and pursue new business opportunities, foster strong client relationships, and contribute significantly to the growth of curtainsandblinds.in. The ideal candidate will possess exceptional interpersonal skills, a persuasive communication style, and a keen understanding of the home decor or e-commerce landscape. You will be instrumental in expanding our network, securing strategic partnerships, and driving revenue. Key Responsibilities: Lead Generation & Prospecting: Identify and research potential clients, including interior designers, architects, real estate developers, hospitality businesses, and corporate clients, who could benefit from our products and services. Develop and implement strategies to generate new business leads through various channels (online research, networking, cold calling, email campaigns, etc.). Relationship Building & Communication: Initiate and maintain strong, long-lasting relationships with prospective and existing clients through proactive and consistent communication. Clearly and persuasively articulate the value proposition of curtainsandblinds.in's products and services to a diverse audience. Conduct effective presentations and product demonstrations, tailoring the message to the specific needs of the client. Act as the primary point of contact for new business inquiries, ensuring a positive and professional experience. Sales & Negotiation: Understand client requirements and offer tailored solutions that align with their needs and our product offerings. Prepare and present compelling proposals and quotations. Negotiate terms and close deals, ensuring mutual satisfaction and adherence to company policies. Achieve and exceed monthly/quarterly sales targets. Market Research & Strategy: Stay informed about industry trends, competitor activities, and market demands. Provide feedback to the product and marketing teams based on client interactions and market insights. Contribute to the development of new business strategies and initiatives. Reporting & CRM: Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system. Prepare regular reports on sales performance, pipeline status, and market feedback. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of proven experience in business development, sales, or a client-facing role, preferably in the home decor, interior design, e-commerce, or a related industry. Other industry experience will also be considered. Exceptional verbal and written communication skills are a must. Ability to articulate complex ideas clearly, concisely, and persuasively. Demonstrated ability to build rapport quickly, listen actively, and adapt communication style to different personalities and situations. Strong negotiation and presentation skills. Self-motivated with a results-oriented mindset and a strong drive to achieve targets. Ability to work independently and as part of a team. Proficiency in using CRM Fluency in English and Hindi What We Offer: Competitive salary and performance-based incentives. Opportunity to be a key player in a growing e-commerce brand. A dynamic and supportive work environment. Continuous learning and professional development opportunities. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person
Posted 17 hours ago
5.0 years
0 - 0 Lacs
Delhi
On-site
A Senior Accountant Manager in e-commerce is responsible for overseeing all accounting functions within an online retail business, including managing financial reporting, ensuring compliance with regulations, analyzing sales data, monitoring cash flow, and collaborating with cross-functional teams to optimize financial performance, with a specific focus on the unique challenges of e-commerce operations like high transaction volumes and complex sales channels; key responsibilities include: Core Responsibilities: Financial Reporting and Analysis: Prepare accurate and timely financial statements (income statement, balance sheet, cash flow statement) for management review. Conduct in-depth financial analysis to identify trends, variances, and potential risks within sales, cost of goods sold, and operating expenses. Develop insightful reports and dashboards to track key performance indicators (KPIs) related to e-commerce operations like conversion rates, average order value, and customer acquisition costs. Accounting Operations: Oversee the day-to-day accounting functions including journal entries, account reconciliations, and general ledger maintenance. Manage the accounts payable and receivable processes, ensuring timely payments and collections. Implement and maintain robust internal controls to safeguard assets and mitigate financial risks. E-commerce Specific Accounting: Monitor and reconcile transactions from multiple online sales channels (marketplace platforms, company website) Manage complex accounting issues related to shipping costs, returns, and promotional activities. Analyze customer data to identify trends and inform pricing strategies. Tax Compliance: Ensure accurate and timely filing of all relevant tax returns, including sales tax, income tax, and GST compliance. Stay updated on changing tax regulations and their impact on e-commerce operations. Team Leadership and Development: Lead and mentor a team of accountants, including performance reviews, training, and career development opportunities. Delegate tasks effectively and ensure efficient workflow within the accounting team. System Implementation and Optimization: Evaluate and implement new accounting software and systems to streamline processes and improve efficiency. Collaborate with IT teams to integrate e-commerce platforms with accounting systems. Required Skills and Qualifications: Bachelor's degree in Accounting or Finance Certified Public Accountant (CPA) or equivalent professional certification preferred Minimum 5 years of experience in accounting, with significant experience in e-commerce operations Strong analytical skills and ability to interpret complex financial data Proficiency in accounting software and data analysis tools (e.g., Excel, ERP systems) Excellent communication and collaboration skills to work with cross-functional teams Understanding of online payment gateways, shipping logistics, and customer relationship management (CRM) systems Detail-oriented with a focus on accuracy and compliance. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of experience do you have in e-commerce accounting? Location: Delhi, Delhi (Preferred)
Posted 17 hours ago
0 years
0 - 0 Lacs
Janakpuri
On-site
About NEET Advisor NEET Advisor is a dedicated platform supporting students through the entire NEET counselling process. We strive to help medical aspirants achieve their goals by providing expert resources, comprehensive support, and a user-focused experience. FRESHERS CAN ALSO APPLY CONTACT US AT 9582182291 THIS JOB IS NOT TARGET BASED ADDRESS - NEET Advisor, A1/24, 3rd floor, Janakpuri, New Delhi, Pin 110058 Job Overview We are looking for a compassionate and resourceful Career Counselor to join our team and provide guidance to students and parents navigating the medical counselling process. Your goal is to empower students and parents with knowledge, answer their queries, and offer solutions that NEET Support provides. Key Responsibilities Student Assessment and Guidance: Evaluate students’ goals, academic backgrounds, and needs to provide personalized guidance on their medical career pathways. Counselling Sessions: Conduct one-on-one and group counselling sessions with students and parents to inform them about NEET counselling processes, and college admissions. Follow-up and Support: Maintain communication with students and parents, address questions or concerns, and provide continued guidance throughout the counselling and application process. Requirements Educational Background: Bachelor’s degree in Education or a related field. preferably in the education or EdTech sector. Freshers are also welcomed Communication Skills: Exceptional verbal and written communication skills, with the ability to engage students and parents and present information clearly. Counselling Skills: Empathy, active listening, and a supportive approach to understanding and addressing students’ needs and challenges. Customer-Centric Mindset: Passion for guiding students and parents in making informed decisions regarding their education. Tech Savvy: Comfortable with CRM tools, MS Office, and online platforms for virtual counselling. Self-Motivated: Ability to work independently, manage time efficiently, and maintain a high standard of student service. Preferred Skills Knowledge of the NEET exam, counselling processes, and medical education in India. Previous experience working in education counselling or career advisory roles. Proficiency in regional languages is a plus, as it enhances communication with diverse student backgrounds. Why Join Us? Impactful Work: Make a real difference in students' lives by guiding them towards fulfilling their medical education aspirations. Passionate Team: Collaborate with a team dedicated to providing high-quality support and resources to NEET aspirants. Career Growth: Opportunities for professional development and growth in a supportive environment. YOU CAN ALSO DROP YOUR CV AT 9582182291 Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹30,000.00 per month Schedule: Morning shift Work Location: In person
Posted 17 hours ago
1.0 years
6 - 9 Lacs
Delhi
On-site
This role is for one of our clients Industry: Administrative and Support Services Seniority level: Associate level Min Experience: 1 year Location: Faridabad, Palwal, greater noida, NCR JobType: full-time About the Role We’re looking for a proactive, people-first professional to lead student engagement and community initiatives on campus. You’ll be the primary link between students, campus authorities, and our central operations—ensuring an inclusive, vibrant, and purpose-driven environment. If you thrive in a dynamic, youth-centric ecosystem and love creating meaningful experiences, this role is for you. Your Core Responsibilities Campus Representation & Communication Act as the on-ground representative for our brand, building visibility and trust across student and university circles. Facilitate regular communication between students and internal teams. Host engaging sessions including town halls, webinars, and open forums to foster two-way dialogue. Community Building & Event Execution Plan and manage campus-wide activities: orientations, cultural fests, competitions, and leadership events. Launch creative campaigns that drive student engagement and align with institutional values. Partner with internal and external stakeholders to deliver seamless, high-impact events. Club Development & Student Leadership Oversee student clubs and interest groups, encouraging autonomy, leadership, and innovation. Mentor club leads and cultivate a thriving extracurricular ecosystem that promotes active participation. Data & Process Management Maintain clear documentation of student initiatives, concerns, and feedback loops. Generate periodic reports with actionable insights to improve student experience. Use tools like Excel, Notion, and CRM systems to track engagement and performance metrics. Student Advocacy & Support Provide guidance to students navigating personal, academic, or professional challenges. Resolve student concerns empathetically, fostering a positive and inclusive culture. Promote a values-based environment centered on respect, accountability, and well-being. ️ University Relationship Management Develop productive relationships with university officials, faculty, and administrative bodies. Represent the company in all formal interactions, upholding professionalism and mutual respect. Coordinate logistics for venue access, permissions, and institutional support for programs. What We’re Looking For ✅ Key Skills & Traits Exceptional Communicator: Confident public speaker and empathetic listener who adapts across audiences. Strategic Event Planner: Experienced in ideating, budgeting, and executing impactful events from end to end. Natural Networker: Skilled at building trust with students, faculty, and partners. Community-Driven: Has a pulse on student sentiment and thrives on creating meaningful engagement. Crisis-Ready & Calm: Maintains composure under pressure; quick to mediate conflicts or diffuse high-stakes situations. Tech-Savvy Organizer: Proficient in digital tools (Excel, Airtable, Notion, CRM) for tracking and reporting. Diplomatic & Decisive: Balances authority with approachability, and professionalism with agility. Experience & Education 2–5 years in campus engagement, student affairs, youth leadership programs, or community-facing roles. Prior experience managing university partnerships, events, or student programs is highly desirable. Bachelor’s degree in any discipline; a background in communications, social sciences, or education is a plus. Why This Role Matters You’ll be shaping the voice, experience, and culture of an entire student community—acting as both a mentor and a movement-builder. If you enjoy balancing data, dialogue, and dynamic energy on campus, you’ll find purpose and growth in this role.
Posted 17 hours ago
4.0 years
0 - 0 Lacs
Delhi
On-site
Ashva Wear Tech is looking for dynamic Medical Device Sales Professionals eager to transition from Pharma Sales into the high-growth Medical Device Industry . If you have 4-7 years of experience as a Medical Representative (MR) and a passion for sales, technology, and leadership , this role is your gateway to an exciting career in cutting-edge healthcare innovation . Website : Shark Tank Coverage : - Must own a 2-wheeler in your hometown - Willing to travel across cities and states - Comfortable with budget-friendly intercity travel (AC buses/trains) & stays (hostels/2-3 star hotels) Qualifications : - 3-7 years experience as a Pharma MR eager to switch to Medical Device Sales - Excellent communication skills in English + local/regional language - Strong customer relationship skills and sales mindset - Passionate about cutting-edge healthcare technology & innovation - Aspires to grow into a Sales Manager role in 2-3 years - Basic knowledge of anatomy & interest in medical technology - Tech-savvy – comfortable using MS Word, Excel, PowerPoint, and CRM tools Your Daily Responsibilities: 1. Lead Generation – Identify new customers via local distributors & online research (Google Maps, etc.) 2. Product Demonstrations – Conduct in-clinic & hospital demos for doctors and medical professionals 3. Customer Qualification – Ask relevant questions to assess if they’re a potential buyer ( as per SOPs ) 4. Follow-up & Doubt Resolution – Address customer queries with distributor support 5. Daily Reporting – Communicate updates & next steps to your Sales Head 6. Distributor & Customer Relations – Regular follow-ups via WhatsApp & calls to drive orders 7. Order Management – Ensure smooth order flow , track requirements, payments, and negotiations 8. CRM Maintenance – Keep an updated customer & distributor database to track sales progress Perks & Compensation: Salary: ₹25,000/month during 3-month probation ₹30,000- 35,000/month post-probation Incentives & Travel Allowances: Travel Reimbursements – As per actuals Attractive commissions upon meeting sales quotas Why Join Us? Work with India’s fastest-growing orthopedic tech startup Build a long-term career in Medical Device Sales Be a part of a company expanding globally Ready to take your career to the next level? Apply Now! anmol@ashvaweartech.com ; anmol.ashva@gmail.com; rahul.t@ashvaweartech.com; rahul.ashva@gmail.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 30/07/2025
Posted 17 hours ago
2.0 - 5.0 years
0 - 0 Lacs
Punjabi Bagh
On-site
Job Title: Sales Coordinator Location: Corporate Office – Delhi We are looking for a proactive and organized Sales Coordinator to join our Delhi corporate office. The ideal candidate will be responsible for coordinating with the regional sales teams and ensuring smooth execution of the sales and dispatch processes. This role is critical in bridging communication between sales, logistics, and operations teams to ensure timely material dispatches and customer satisfaction.Key Responsibilities: Act as the central coordination point between the sales team, logistics, and clients. Track and manage sales orders and ensure accurate and timely material dispatch across all regions. Maintain and update sales and dispatch data in CRM (Bitrix24) and ERP systems. Communicate regularly with regional sales representatives to understand their requirements and assist in fulfilling them. Coordinate with the warehouse and logistics teams to ensure dispatch schedules are adhered to. Follow up with vendors and internal departments for timely availability of materials. Prepare and circulate daily/weekly sales and dispatch reports for management review. Handle documentation related to dispatches, invoicing, and delivery challans. Support the sales team with quotations, client communications, and documentation when required. Resolve any order-related issues in coordination with sales and logistics teams. Requirements: Graduate 2–5 years of experience in a similar sales coordination or operations role, preferably in the solar or electrical industry. Strong organizational and multitasking skills. Excellent communication skills in English and Hindi (both written and verbal). Proficiency in MS Office (Excel, Word, Outlook) Familiarity with ERP or CRM systems Ability to work independently as well as part of a team. Knowledge of dispatch logistics and supply chain coordination is preferred. What We Offer: A dynamic work environment in a growing renewable energy company. Opportunities to work with experienced professionals and industry leaders. Competitive compensation based on experience and qualifications. Opportunities for learning and career advancement Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Experience: Sales: 2 years (Preferred) Work Location: In person
Posted 17 hours ago
2.0 years
0 Lacs
Okhla
On-site
Job Overview: We are seeking a creative and diligent Website and Online Campaign Manager to join our dynamic team. The ideal candidate will be responsible for managing and executing our website, what’s app, meta and google ad campaigns. The Manager will oversee and collaborate with CRM and Social media teams, create and maintain a campaign plan and calendar. This role requires work experience with designer brand and the ability to collaborate effectively with teams. Update and manage website content to ensure it reflects current promotions, new arrivals, and brand messaging. Analytics & Reporting: Track and analyse the performance of social media and website content using tools like Google Analytics, social media insights, etc. Prepare and present regular reports on social media reach, website traffic, ad campaigns and other key metrics. Provide insights and recommendations for continuous improvement. Preferred Experience: - Experience in the fashion industry or a related field. - Experience in managing e-commerce content and digital marketing campaigns. - Experience on Shopify website Job Types: Full-time, Permanent Pay: From ₹50,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Website Management: 2 years (Required) Google Ad Manager: 2 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Posted 17 hours ago
0 years
0 Lacs
Delhi
On-site
Grade : 12 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Customer Support; Quality Assurance & Support; Coaching & Monitoring Activities. All front/ back line CC processes/ processes; Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team) Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including dismissal. Position Overview: We are seeking a dedicated and experienced customer service manager to oversee our team of customer service representatives and ensure our customers receive outstanding CE and all their needs met. The ideal candidate must have a passion for customer service excellence, strong people, thought, results and personal leadership skills. Eligibility criteria : Bachelor's degree in business administration or related field. Experience in Customer service software and CRM systems You will be a great fit if you: Have experience as an customer service leader preferably in the logistics /supply chain industry Skills required: People Leadership : Hiring the right talent, Talent development Coaching. Influence & Inspire Thought Leadership: Exceptional written and verbal communication skills Continuously Develop & Implement customer service policies & Procedures that drive high Csat scores. Keep abreast of industry trends and best practices in customer service. Results Leadership: Performance Management, Customer Escalation handling and sharp customer focus with an unwavering focus on quality on all interactions of self and team. Strong problem-solving abilities and result oriented mindset Personal Leadership : Integrity, Discipline, Accountability, Proactive, Take initiative and Dependable What you can expect: A supportive, collaborative and inclusive work environment. Get to be part of great team that delivers a healthy, productive and happy work culture. Opportunities for career growth and development Skills Required: People & Performance Management, , Reporting & Data Management , Interpersonal Skills; Written & Verbal Communication Skills; Planning & Organizing Skills; Presentation Skills; Compliance, Alignments, Project Management Skills; FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 17 hours ago
5.0 years
8 Lacs
Delhi
On-site
Job Title : Senior Executive Assistant to the Founder Location : New Delhi Experience Required : 5+ years (Preferred experience in media companies) Employment Type : Full-time About the Role We are seeking an experienced and highly organized Senior Executive Assistant to provide comprehensive support to our Founder. This role requires a dynamic individual who can seamlessly manage a wide range of responsibilities across sales, administration, operations, and daily business tasks. The ideal candidate will have a background in the media industry, possess strong problem-solving skills, and demonstrate the ability to work proactively in a fast-paced environment. As the right hand to the Founder , you will be instrumental in optimizing efficiency, streamlining operations, and enabling strategic focus. This is an exciting opportunity for a seasoned professional to work closely with leadership, drive impactful initiatives, and contribute to the success of the organization. Key Responsibilities Executive & Administrative Support: 1. Manage the Founder’s daily schedule, calendar, and appointments, ensuring efficient time management. 2. Oversee email correspondence, prioritizing key communications and drafting responses on behalf of the Founder when required. 3. Arrange and coordinate travel itineraries, accommodations, and logistics for business engagements. 4. Handle confidential documents and information with the highest level of professionalism and discretion. 5. Prepare reports, presentations, and other business documentation. Sales & Business Development Support 1. Assist in managing client relationships, ensuring timely follow-ups and engagement. 2. Track sales pipelines, coordinate lead generation activities, and oversee outreach initiatives. 3. Draft proposals, pitch decks, and presentations for sales meetings. 4. Conduct market research and competitor analysis to support business growth strategies. Operations & Process Optimization 1. Oversee day-to-day business operations, ensuring smooth execution of tasks and projects. 2. Develop and maintain standard operating procedures (SOPs) and playbooks for recurring tasks. 3. Identify opportunities for automation and efficiency improvements in workflows. 4. Act as a liaison between internal teams, external stakeholders, and vendors. Financial & Investor Coordination 1. Manage invoices, expenses, and financial documentation for coaching clients and business operations. 2. Support in preparing investor updates, funding proposals, and financial models. 3. Collaborate with finance teams to oversee payroll and budget tracking. Event & Meeting Coordination 1. Plan and organize leadership meetings, team offsites, and networking events. 2. Take detailed meeting minutes and ensure action items are followed up on. 3. Coordinate speaking engagements, media interactions, and industry conferences for the Founder. Required Skills & Qualifications 1. 5+ years of experience as an Executive Assistant, Chief of Staff, or in a similar high-level support role. 2. Background in the media industry is highly preferred. 3. Strong understanding of sales, business development, and operations functions. 4. Exceptional organizational, multitasking, and problem-solving skills. 5. Proficiency in Microsoft Office, Google Suite, CRM tools, and project management software. 6. Excellent written and verbal communication skills with a professional demeanor. 7. Ability to work independently, anticipate needs, and take proactive action. 8. High level of confidentiality, discretion, and professionalism in handling sensitive information. 9. Strong decision-making ability, with the confidence to take initiative and solve challenges.
Posted 17 hours ago
0 years
0 Lacs
Delhi
On-site
Job Title: Website Manager Location: South Delhi Type: Full-time (6 Days a Week) About the Role: We’re looking for a proactive Website Manager to handle our entire digital presence. You’ll manage the website, create landing pages, track leads, run funnels, manage SEO, and support client engagement. This is a hands-on role ideal for someone who understands both tech and marketing. Key Responsibilities: Regular website updates & performance monitoring Create landing pages for campaigns & offers Track leads and build customer funnels Manage SEO and site traffic Collaborate on ad campaigns (Google & Meta) Handle client reviews, feedback, and engagement Basic inventory and service coordination through website Requirements: Experience in website tools (WordPress/Wix/Shopify) SEO, Google Analytics & Ads knowledge Familiarity with landing pages & CRM systems Strong communication & problem-solving skills Job Types: Full-time, Internship, Freelance Contract length: 36 months Pay: Up to ₹30,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 25/06/2025
Posted 17 hours ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
ERM is at the beginning of a transformational initiative to optimize operational efficiency on a global scale. Our focus is on the implementation and streamlining of business processes, technologies, and behaviors across the organization. ERM is looking to support this team by recruiting a Global Business Process Manager (BPM) to drive operational efficiency and cost optimization across the commercial processes. The BPM will work with regional and global Marketing and Commercial Excellence teams and the CCO and lead major change initiatives to optimize the Commercial processes and supporting technologies. The Global Business Process Manager reports into the Global Head of Business Process and Applications and will be accountable for: Process and program management: collaborate with the Commercial function to develop, standardize, and continually improve commercial business processes and technology adoption through continuous improvement projects to achieve consistency, efficiency, and compliance. Technology selection and optimization: optimize the implementation and use of Salesforce and related CRM platforms to enhance customer engagement, sales performance, and marketing effectiveness. Adoption: establish and enforce a governance framework to define, track, and improve the adoption of business processes within the Commercial domain. Professional Knowledge, Skills And Experience The Global Business Process Manager is a strategic leader focused on driving business transformation and application management. The ideal candidate will possess: Commercial expertise: strong background in marketing and sales processes, with a focus on leveraging Salesforce (SFDC, MCAE / Pardot) to enhance business performance. Consulting experience: background in management consulting and/or CRM system selection and implementation, specifically Salesforce. Transformation experience: demonstrated ability to navigate organizations through meaningful change, combining program management and technology expertise. Program management experience: significant experience in project and portfolio management, with certifications such as APM, PRINCE2, or Lean Six Sigma methodologies preferred. Ability to lead projects using agile, waterfall and hybrid methodologies. Process management and documentation: proven expertise in process management and documentation within a global organization, ensuring alignment and consistency across functions and teams. Change leadership: a proven history of leading operational efficiency, cost optimization, and cultural change. Communication skills: outstanding verbal and written communication, with the ability to engage and influence senior stakeholders. Team development: proven track record of building and leading high-performing teams to deliver tangible improvements. Show more Show less
Posted 17 hours ago
2.0 years
0 - 0 Lacs
Okhla
On-site
Job Description: B2B Partner Coordination: Build and maintain strong relationships with B2B partners. Ensure timely communication, order fulfillment, and follow-ups on requirements and feedback. Product & Inventory Coordination: Ensure product availability and aligment with B2B demand. Coordinate closely with internal teams to manage assortment planning and stock visibility.Collaborate with the website and technical teams to update product details, collections, and visuals. Ensure the online catalog reflects current availability and seasonal focus.Lead planning and execution of exhibitions and retail events. Coordinate logistics, product display, inventory movement, and on-site sales support.Stay updated on fashion trends and market activity. Share insights with the design and sourcing teams to influence collection planning. Support CRM and Web team, manage order pipelines, and support digital campaigns. Assist in preparing regular updates and merchandising reports, highlighting sales trends, inventory status, and partner feedback. Website Merchandising Support Exhibition & Event Management Trend Monitoring & Sourcing CRM & Digital Support Reporting & Coordination Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Okhla, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Merchandising: 2 years (Required) Work Location: In person Expected Start Date: 01/07/2025
Posted 17 hours ago
1.0 - 3.0 years
0 Lacs
India
On-site
Job Title : Lead Generation Specialist (IT Sector) Location : Bhubaneswar, Odisha Department : Sales & Marketing Job Type : Full-Time Job Summary :- We are seeking a motivated and detail-oriented Lead Generation Specialist with experience in the Information Technology sector. The ideal candidate will be responsible for identifying, qualifying, and nurturing leads for our IT products and services. You will play a key role in building a healthy sales pipeline for the business development team by targeting key decision-makers and understanding their business needs. Key Responsibilities :- Research and identify potential clients in target industries using platforms like LinkedIn, Instagram, Facebook, YouTube, Clutch, Crunchbase, and company databases. Generate qualified leads for IT services such as software development, cloud solutions, SaaS platforms, managed services, and more. Execute cold outreach via email, LinkedIn, and phone calls to generate interest and schedule meetings. Qualify leads by understanding their pain points, IT infrastructure, budget, and decision-making process. Collaborate with the sales and marketing teams to refine outreach strategies and align with campaign goals. Maintain accurate records of leads, activities, and outcomes in the CRM system (e.g., HubSpot, Zoho, Salesforce). Track and report on key performance indicators (KPIs) such as conversion rates, response rates, and meeting set-ups. Stay updated on industry trends, emerging technologies, and competitor activities to improve targeting and messaging. Requirements :- Bachelor’s degree in IT, Business, Marketing, or a related field. 1–3 years of experience in lead generation or inside sales in the IT industry. Strong understanding of IT services, software solutions, SaaS, and cloud technologies. Excellent verbal and written communication skills. Familiarity with CRM systems and sales tools (e.g., LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.) Ability to research and analyse client requirements and market trends. Self-driven, organised, and capable of managing multiple tasks and priorities. Preferred Skills :- Experience with outbound tools like Lemlist, Woodpecker, or Mailshake. Knowledge of B2B sales cycles in the IT services or SaaS space. Basic understanding of digital marketing concepts. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Work Location: In person Application Deadline: 23/06/2025 Expected Start Date: 23/06/2025
Posted 17 hours ago
8.0 years
0 Lacs
Orissa
Remote
No. of Positions: 1 Position: Data Integration Technical Lead Location: Hybrid or Remote Total Years of Experience: 8+ years Experience: 8+ years of experience in data integration, cloud technologies, and API-based integrations. At least 3 years in a technical leadership role overseeing integration projects. Proven experience in integrating cloud-based systems, on-premise systems, databases, and legacy platforms. Informatica Cloud (IICS) or Mulesoft certifications preferable. Technical Expertise: Expertise in designing and implementing integration workflows using IICS, Mulesoft, or other integration platforms. Proficient in integrating cloud and on-premise systems, databases, and legacy platforms using API integrations, REST/SOAP, and middleware tools. Strong knowledge of Salesforce CRM, Microsoft Dynamics CRM, and other enterprise systems for integration. Experience in creating scalable, secure, and high-performance data integration solutions. Deep understanding of data modelling, transformation, and normalization techniques for integrations. Strong experience in troubleshooting and resolving integration issues. Key Responsibilities: Work with architects and client stakeholders to design data integration solutions that align with business needs and industry best practices. Lead the design and implementation of data integration pipelines, frameworks, and cloud integrations. Lead and mentor a team of data integration professionals, conducting code reviews and ensuring high-quality deliverables. Design and implement integrations with external systems using APIs, middleware, and cloud services. Develop data transformation workflows and custom scripts to integrate data between systems. Stay updated on new integration technologies and recommend improvements as necessary. Excellent verbal and written communication skills to engage with both technical and non-technical stakeholders. Proven ability to explain complex technical concepts clearly and concisely. Don’t see a role that fits? We are growing rapidly and always on the lookout for passionate and smart engineers! If you are passionate about your career, reach out to us at careers@hashagile.com.
Posted 17 hours ago
0 years
0 - 0 Lacs
India
On-site
We are looking for a friendly, professional, and customer-focused Tour Customer Support Executive to assist our clients with their travel bookings, itinerary queries, complaints, and general support before, during, and after their tours. The ideal candidate will have excellent communication skills, a passion for customer satisfaction, and the ability to handle inquiries with efficiency and courtesy. Key Responsibilities Respond to customer inquiries via phone, email,& WhatsApp regarding tour packages, bookings, cancellations, and itinerary changes. Assist customers with selecting appropriate travel options based on their interests, budget, and schedule. Resolve customer complaints, issues, and concerns in a prompt and professional manner. Coordinate with operations, sales, and booking departments to ensure seamless service delivery. Maintain accurate customer records, feedback, and communication history in CRM or relevant systems. Provide pre-tour assistance such as visa advice, travel documentation, and packing tips. Follow up with clients post-tour to gather feedback and encourage repeat business. Upsell/cross-sell relevant services such as travel insurance, airport transfers, or optional tours. (Both freshers and experienced candidates can apply) Job Type: Full-time Pay: ₹6,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Work Location: In person Speak with the employer +91 7008998640 Expected Start Date: 18/06/2025
Posted 17 hours ago
0 years
0 - 0 Lacs
India
On-site
We are seeking a highly motivated and experienced Customer Relationship Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our clients, ensuring high levels of customer satisfaction, and driving customer retention and growth. Key Responsibilities: Develop and maintain long-term relationships with key customers. Serve as the primary point of contact for customer inquiries and issues. Understand customer needs and provide tailored solutions. Monitor customer satisfaction and work to resolve complaints and issues promptly. Collaborate with internal teams (e.g., sales, product, and support) to ensure customer needs are met. Develop and implement customer retention strategies. Analyze customer data and provide insights to improve the customer experience. Conduct regular check-ins with customers to assess satisfaction and identify growth opportunities. Prepare reports on customer activity and satisfaction levels. Requirements: Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience as a Customer Relationship Manager or similar role. Strong communication and interpersonal skills. Excellent problem-solving abilities and attention to detail. Proficiency in CRM software and Microsoft Office Suite. Ability to analyze data and customer feedback to improve processes. Strong organizational and multitasking skills. Preferred Qualifications: Experience in Real estate. Ability to work under pressure and manage multiple clients. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person
Posted 17 hours ago
2.0 - 4.0 years
3 - 5 Lacs
India
On-site
Key Responsibilities: Lead and manage a team of 10–20 chat support agents handling international clients. Monitor daily operations and agent performance to ensure productivity and quality targets are met. Provide real-time support and guidance to agents during chat interactions. Conduct regular coaching, training, and feedback sessions to develop team capabilities. Handle escalations and resolve customer concerns in a timely and professional manner. Prepare performance reports and share insights with management to improve operations. Ensure compliance with process standards, policies, and client requirements. Participate in workforce planning, rostering, and leave management. Motivate the team to achieve individual and team KPIs. Collaborate with quality and training teams to ensure consistent performance improvements. Key Requirements: Education: Graduate in any discipline (Bachelor’s degree preferred). Experience: Minimum 2–4 years in a BPO environment, with at least 1 year in a team leadership role within a chat/email process . Strong knowledge of customer service metrics (AHT, CSAT, FCR, etc.). Excellent written communication and interpersonal skills. Proficient in using CRM/chat tools, MS Excel, and reporting dashboards. Ability to work under pressure and manage multiple priorities. Flexibility to work in rotational shifts, including weekends if required. Preferred Skills: Experience handling clients from US/UK/Australia regions. Exposure to Lean/Six Sigma methodologies is a plus. Multilingual ability is an advantage. Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹500,000.00 per year Benefits: Commuter assistance Food provided Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Shift allowance Work Location: In person Expected Start Date: 23/06/2025
Posted 17 hours ago
0 years
0 Lacs
Chandigarh, India
Remote
Type : Full-Time, In-Office, No Work from Home provision available Location : Chandigarh Please Note : This role requires frequent local travel within Chandigarh and occasional travel to partner schools in other cities. As an in-office profile, there is no work-from-home provision. A high level of commitment, professionalism, and adaptability to travel schedules is expected. Roles and Responsibilities : Conduct one-on-one career counselling sessions with students to understand their goals, interests, and academic backgrounds. Provide tailored guidance on overseas education opportunities, country selection, course selection, and university options with a focus on client enrolment and conversion. Explain admission processes, documentation requirements, scholarships, and timelines for various countries and institutions. Assist students in shortlisting programs based on their academic performance, budget, and future career aspirations. Conduct psychometric tests or aptitude assessments where applicable to support informed decision-making. Offer life-skill development sessions such as goal-setting, time management, and confidence building for students. Maintain regular contact with assigned students and parents throughout their application journey. Build and nurture strong relationships with partner schools across Chandigarh through regular visits and follow-ups. Represent the organization during school outreach visits, career fairs, workshops, and information sessions. Travel periodically to partner schools in nearby cities for events, seminars, and relationship management. Coordinate with the applications team to ensure smooth handover and follow-through post counselling. Keep detailed records of student interactions, counselling notes, and application progress using CRM tools. Stay updated on international education trends, visa updates, and institutional changes. Support the planning and execution of student seminars, webinars, and orientation events. Contribute to the creation of counselling content such as brochures, FAQs, and student resources. Act as a liaison between students and university representatives during visits, events, or virtual meets. Work collaboratively with the outreach and marketing team to maximize school engagement outcomes. Provide feedback on student preferences, trends, and challenges to improve program development and outreach. Meet counselling and conversion targets set by the management on a monthly and quarterly basis. Ensure a professional, empathetic, and ethical approach in all counselling interactions to uphold the organization’s values. Show more Show less
Posted 17 hours ago
0 years
0 Lacs
Raipur
On-site
Requirements and Skills : Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Job Type: Full-time Pay: From ₹18,000.00 per month Schedule: Day shift Work Location: In person
Posted 17 hours ago
0 years
0 - 0 Lacs
India
On-site
Key Responsibilities: Develop and maintain strong relationships with key customers. Act as the primary point of contact for client queries, issues, and feedback. Handle customer complaints professionally and resolve them in a timely manner. Identify opportunities to upsell or cross-sell based on customer needs. Maintain accurate records of client interactions and transactions in CRM software. Work closely with sales, marketing, and production teams to ensure customer requirements are met. Monitor and analyze customer satisfaction and service quality metrics. Prepare regular reports on customer feedback and service issues. Build loyalty and trust with clients through regular communication and support. Organize customer engagement initiatives like feedback surveys, meetings, or loyalty programs. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9201959184
Posted 17 hours ago
3.0 - 5.0 years
0 - 0 Lacs
India
On-site
Babulal Jewellers is looking for a Customer Relationship Manager (CRM) (Female) to enhance customer engagement, build strong relationships, and ensure excellent customer service. The ideal candidate should have a passion for Jewellery Retail, excellent communication skills, and a customer-centric approach to drive business growth. Key Responsibilities: Build and maintain strong relationships with new and existing customers. Provide personalised assistance to clients, understanding their preferences and needs. Handle customer inquiries, complaints, and feedback with professionalism. Maintain and update the customer database for future engagement and marketing efforts. Assist in organising exclusive client events, promotions, and loyalty programs. Coordinate with the sales and marketing team to enhance customer experience. Follow up with clients post-purchase to ensure satisfaction and encourage repeat business. Ensure a high level of client retention and referrals through relationship management. Maintain detailed records of customer interactions and purchase history. Required Qualifications & Skills: Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 3-5 years of experience in customer service or relationship management, preferably in the jewellery retail industry. Strong interpersonal and communication skills (English and Hindi). Customer-focused mindset with the ability to build lasting relationships. Proficiency in CRM software, MS Office, and digital communication tools . Problem-solving skills and the ability to handle customer concerns effectively. Ability to work in a fast-paced environment and manage multiple client interactions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Customer relationship management: 2 years (Required) Location: Civil Lines, Raipur, Chhattisgarh (Required) Work Location: In person
Posted 17 hours ago
1.0 years
0 - 0 Lacs
Bhilai
On-site
About the Company: Omega Financial Company is a growing financial services provider in Bhilai, offering a range of solutions including loans, investment planning, and wealth management. We are committed to delivering reliable financial assistance and excellent customer service. Job Description: We are looking for a Receptionist cum Telecaller to be the first point of contact for our clients and to assist in managing customer communication via phone and front office operations. The ideal candidate will be responsible for handling inbound and outbound calls , event-based call campaigns , and collecting feedback from clients. Key Responsibilities: Reception Duties: Welcome and attend to visitors/clients at the front desk. Handle walk-in queries and route them to the concerned department. Maintain front desk area and coordinate appointments. Telecalling Duties: Make outbound calls for product promotion, events, and customer follow-ups. Handle inbound customer queries and provide accurate information. Conduct feedback calls to clients post-service or event. Maintain records of calls and customer interactions in the CRM. Requirements: Minimum qualification: Graduation preferred. Prior experience in a receptionist or telecalling role is a plus. Good communication skills in Hindi and basic English. Comfortable with outbound calling and following call scripts. Basic computer knowledge (MS Excel, CRM, etc.). Friendly, professional, and customer-oriented attitude. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person
Posted 17 hours ago
0 years
0 Lacs
Jammu
Remote
Job Title: Field Service Engineer – Solar Location: Jammu Job Type: Full-Time About Us: Orkan Energy Pvt. Ltd. is a fast-growing solar energy company committed to delivering high-quality, sustainable power solutions. We specialize in residential and commercial solar installations and pride ourselves on exceptional service. Job Overview: We’re looking for a skilled Field Service Engineer to support our solar customers with system diagnostics, repairs, and maintenance. If you’re mechanically inclined, safety-focused, and passionate about clean energy, we want to hear from you. Key Responsibilities: Travel to customer sites to troubleshoot and repair solar energy systems Diagnose issues with inverters, panels, and battery storage Perform system testing, maintenance, and safety inspections Document service visits and update work orders in CRM software Communicate clearly with customers and internal support teams Qualifications: Familiarity with PV systems and inverters Valid driver’s license and clean driving record Strong technical and problem-solving skills Apply Now: Be part of the clean energy movement. Apply with your resume today! Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: Remote
Posted 17 hours ago
1.0 years
0 Lacs
Jammu
Remote
Job Title: Service Coordinator Location: Jammu Job Type: Full-time About Us: Orkan Energy Pvt Ltd is a fast-growing solar energy provider committed to helping homeowners and businesses switch to clean, affordable power. We value efficiency, integrity, and customer satisfaction. Job Summary: We’re looking for a highly organized and proactive Service Coordinator to support our solar installation and maintenance teams. You’ll be responsible for scheduling service appointments, managing customer communications, and ensuring service requests are resolved smoothly and on time. Responsibilities: Schedule and dispatch service technicians for solar system repairs and inspections Communicate with customers via phone/email to confirm appointments and provide updates Track service tickets, warranties, and job status using CRM tools Coordinate with project managers, electricians, and permitting teams Ensure timely and professional follow-up on service issues Qualifications: 1–2 years of experience in service coordination, admin, or customer service Strong communication, time management, and organizational skills Comfortable with technology and scheduling software (CRM experience a plus) Knowledge of solar systems or interest in clean energy a bonus Apply Now: Join a mission-driven team helping people go solar and reduce their energy bills. Submit your resume today! Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6006419964
Posted 17 hours ago
1.0 - 2.0 years
0 - 0 Lacs
Jammu
On-site
Job Title: Admission Counselor Location: Pinnacle Overseas Education Job Type: Full-time Job Summary: Pinnacle Overseas Education is seeking a motivated and detail-oriented Admission Counselor to assist students in the study abroad application process. The ideal candidate will provide expert guidance on university admissions, visa processes, scholarships, and IELTS PTE coaching, ensuring a smooth experience for students pursuing international education. Key Responsibilities: Counsel students on study abroad options, university programs, and application procedures. Assist with preparing and submitting applications, ensuring deadlines are met. Guide students through visa and scholarship processes. Conduct informational sessions, webinars, and workshops. Keep up-to-date with the latest trends in international education. Maintain accurate student records and progress in the CRM system. Qualifications: Bachelor’s degree. 1-2 years of experience in student counseling or educational consultancy. Strong understanding of international education systems and visa processes. Excellent communication, organizational, and customer service skills. Proactive, with the ability to work independently and meet deadlines. Benefits: Competitive salary and incentives. Career growth opportunities. Supportive work environment with ongoing training. If you are passionate about helping students achieve their study abroad goals, apply now to join Pinnacle Overseas Education! Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person
Posted 17 hours ago
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India has a thriving job market for Customer Relationship Management (CRM) professionals, with numerous opportunities available across various industries. CRM roles involve managing and analyzing customer interactions and data to improve relationships and drive business growth. Whether you are a seasoned CRM expert or a fresh graduate looking to kickstart your career, there are plenty of options to explore in the Indian job market.
These cities are known for their vibrant job markets and have a high demand for CRM professionals.
The salary range for CRM professionals in India varies based on experience and location. On average, entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.
In the CRM field, career progression typically involves moving from entry-level roles to more senior positions. A typical career path may include roles such as CRM Executive, CRM Manager, CRM Analyst, and eventually progressing to positions like CRM Director or Head of Customer Experience.
In addition to CRM expertise, professionals in this field are often expected to have skills in data analysis, communication, project management, and proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot.
As you explore CRM job opportunities in India, remember to showcase your expertise, experience, and passion for customer relationship management during the interview process. Brush up on your skills, prepare for common interview questions, and approach each opportunity with confidence. With the right preparation and attitude, you can land a rewarding CRM role in India and take your career to new heights. Good luck!
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