807 Crm Jobs - Page 12

Location Name: Kanpur Job Purpose “This position is open with Bajaj Finance ltd.” Managing the processing of Two-Wheeler business disbursement process. Publishing & tracking of MIS. Duties And Responsibilities Should possess the below skill sets: -Team Management Skills, - Relationship Management skills, - Excellent Communication & Interpersonal Skills,- Negotiation Skills & influencing skills, - Analytical & Problem Solving skills Communication to employees on frequent policy changes Manage change between the employees and team on dynamic process and policy changes Cross functional dependencies leading to delay in projects DECISIONS (Key decisions taken by job holder at his/her end) Solutio...

Location Name: Kolhapur Job Purpose “This position is open with Bajaj Finance ltd.”First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibi...

Location Name: Prayagraj Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and process...

PlanetSpark is a leading EdTech company revolutionizing learning for kids and young adults. We empower the next generation with in-demand skills like coding, AI, design, and more. Join our mission to ignite a lifelong love of learning! Mission Statement: Drive revenue growth by achieving ambitious weekly targets through consultative inside sales techniques, focusing on high-intent nurtured leads. Role Overview: As a Business Development, you will play a crucial role in guiding and enrolling parents/adult learners into our transformative programs. You'll engage with warm leads who have already experienced a demo class, building strong relationships and facilitating a smooth enrollment journey...

Key Responsibilities: Interact with international customers via chat , email , and occasional voice calls . Resolve queries related to product information, order issues, billing, technical support, etc. Document each interaction accurately in internal systems or CRMs. Meet process-specific KPIs such as TAT, CSAT, and First Contact Resolution. Escalate unresolved issues promptly and follow up as needed. Maintain professionalism, empathy, and quality in all communications. Eligibility Criteria: Education: Any Graduate (B.A., B.Com, B.Sc., BBA, BCA, etc.) Experience: 02 years (freshers with strong English skills encouraged to apply) Typing Speed: Minimum 3035 WPM with 90%+ accuracy Communicatio...

Key Responsibilities: Respond to customer queries through email, chat, and limited voice support . Ensure timely and professional responses to all customer interactions. Maintain accurate documentation of customer queries and resolutions in CRM tools. Analyze customer problems and provide appropriate solutions or escalate complex cases. Meet daily/weekly productivity and quality targets (AHT, FCR, CSAT, etc.). Follow standard operating procedures (SOPs) and maintain service-level agreements (SLAs). Handle multi-tasking across platforms while maintaining high attention to detail. Required Skills & Qualifications: Education: Any graduate (non-technical or technical background acceptable). Expe...

Key Responsibilities: Voice Process: Handle inbound and outbound calls with international customers. Address queries and provide real-time solutions for services, orders, or technical issues. Ensure customer satisfaction and adhere to call quality standards. Maintain accurate records of every customer interaction. Non-Voice Process: Respond to customer queries via email and chat within defined SLAs. Resolve concerns related to billing, returns, transactions, or service requests. Document issue resolution accurately in CRM or ticketing tools. Meet productivity and quality metrics consistently. Eligibility Criteria: Education: Any graduate (B.Com, B.Sc., B.A., BBA, BCA, etc.) Experience: 02 ye...

Key Responsibilities: Handle international customer queries via voice calls (inbound/outbound). Resolve product, service, billing, or technical issues promptly and professionally. Follow up on customer interactions and ensure resolution. Maintain accurate documentation of customer interactions using CRM tools. Meet individual and team KPIs such as call handling time, resolution rate, and customer satisfaction. Adhere to quality, compliance, and performance standards. Collaborate with internal departments to escalate or resolve complex cases. Required Skills & Qualifications: Education: Any graduate (Bachelor's degree preferred). Experience: 03 years in international voice process or customer...

Roles & Responsibilities: Handle inbound/outbound customer calls for resolving general queries Communicate clearly and professionally in Hindi and English Provide accurate information and maintain customer satisfaction Log call details and follow call protocols Meet call quality and productivity targets Why Join Us: Fixed day shift no night work 2-way cab facility provided Great opportunity for freshers to start a career in customer support Friendly work environment and professional training

Key Responsibilities: Voice Process: Handle inbound/outbound international customer calls . Provide real-time assistance for issues related to products, orders, services, billing, or tech support. Escalate unresolved queries to higher support levels if required. Maintain high standards of call quality, accuracy, and customer satisfaction. Non-Voice Process: Respond to customer emails and chat queries accurately and efficiently. Address concerns related to transactions, account issues, or service requests. Follow internal documentation protocols and update CRM/ticketing tools. Meet productivity and quality targets for chat/email volumes. Eligibility Criteria: Education: Any graduate (B.A., B....

Key Responsibilities: For Voice Process: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, orders, billing, or technical issues. Maintain professionalism, empathy, and accuracy during all calls. Log call details and resolutions in CRM systems. For Non-Voice Process: Respond to customer emails and chat messages efficiently and professionally. Resolve queries related to transactions, account status, service requests, etc. Follow predefined workflows and templates to ensure clarity and compliance. Ensure timely follow-ups and documentation. Eligibility Criteria: Education: Any graduate (B.A., B.Com, B.Sc., BBA, BCA, etc.) ...

Key Responsibilities: Handle inbound and outbound calls from international customers. Respond to customer queries related to products, services, orders, or accounts. Provide real-time solutions in a professional and courteous manner. Log interactions accurately in CRM tools or internal systems. Escalate complex issues to the relevant team or supervisor. Meet defined service metrics such as response time, call quality, and customer satisfaction. Maintain confidentiality and follow company guidelines for data protection. Eligibility Criteria: Education: Any graduate (B.A, B.Com, BBA, BCA, B.Sc, etc.). Experience: Freshers or up to 1 year of experience in customer service/BPO. Communication Ski...

Key Responsibilities: Handle inbound and outbound calls from international customers. Respond to customer queries related to products, services, orders, or accounts. Provide real-time solutions in a professional and courteous manner. Log interactions accurately in CRM tools or internal systems. Escalate complex issues to the relevant team or supervisor. Meet defined service metrics such as response time, call quality, and customer satisfaction. Maintain confidentiality and follow company guidelines for data protection. Eligibility Criteria: Education: Any graduate (B.A, B.Com, BBA, BCA, B.Sc, etc.). Experience: Freshers or up to 1 year of experience in customer service/BPO. Communication Ski...

Key Responsibilities: Handle international customer queries via voice calls (inbound/outbound). Resolve product, service, billing, or technical issues promptly and professionally. Follow up on customer interactions and ensure resolution. Maintain accurate documentation of customer interactions using CRM tools. Meet individual and team KPIs such as call handling time, resolution rate, and customer satisfaction. Adhere to quality, compliance, and performance standards. Collaborate with internal departments to escalate or resolve complex cases. Required Skills & Qualifications: Education: Any graduate (Bachelor's degree preferred). Experience: 03 years in international voice process or customer...

Experience: 4-6 yrs Timings - Night shifts Key Responsibilities AI & Creative Technologies Integration Support deployment of generative AI tools, creative automation, and personalization features within marketing and web content workflows (e.g., text, image, and video automation, campaign acceleration). Requirements Gathering and User Story Documentation Collaborate with IT Business Leads and cross-functional stakeholders to translate business, creative, and marketing needs into thorough requirements and actionable user stories. Maintain enterprise-level standards in documentation, backlog management, and prioritization (Azure DevOps/Jira). MarTech Enhancement & Integration Evaluate, guide, ...

Location Name: Kolhapur Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Responsible for sales activities through call-center for Banking / non-banking products Campaign management for call-centre. Data Management & Vendor management. Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS COA management Conceptualize and develop promotional campaigns for all the channels Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed. Measure productivity and implement training measures to bridge the gap to achieve required productivity Initiate and lead various process e...

Admissions Counsellor (Individual Contributor) Location : Bengaluru | Work from Office Role Overview: The Admissions Counsellor is an individual contributor role responsible for owning end-to-end admissions conversations and driving conversions across the funnel through credible counselling, clarity, and follow-through. This is not a people-management role. You will be accountable for your own pipeline, outcomes, and the quality of experience delivered to students and parents. Key Responsibilities: 1. End-to-End Admissions Counselling ? Own student and parent conversations from first contact to enrollment ? Conduct detailed need-assessment and eligibility discussions ? Explain programs, outc...

Seeking a proactive and people-driven Talent Acquisition Specialist to own and manage end-to-end recruitment across multiple Business units. The incumbent will partner with various stakeholders, build talent pipelines, and help shape an exceptional candidate experience from selection to onboarding. An individual who has a consultative and curious approach to talent acquisition and mobility. Proficient in finding and attracting talent through online platforms and professional networks. Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leader Utilize analytics and market intelligence to anticipate ro...

Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Workday technology at PwC will focus on specialising and managing Workday's suite of cloud-based software and solutions within an organisation. Workday offers a...

Experience : 3.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: Salesloft, Cadence, Salesforce Uplers is Looking for: Experience: 4–6 Years Contract Duration: 3 Months Shift: Night Shift (US Time) Job Summary We are looking for a Salesloft Administrator to support day-to-day platform operations, cadence management, governance, and reporting. This role will work closely with Sales Operations and CRM teams to ensure smooth functioning of Salesloft and its integration with ...

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with mark...

Overview The Real Estate Sales Executive plays a crucial role in the real estate industry, acting as a bridge between property sellers and buyers. This position encompasses the responsibility of managing client relationships, understanding market dynamics, and negotiating sales to ensure the best outcomes for all parties involved. The Real Estate Sales Executive is essential to the organization, as they directly influence revenue generation and business growth through successful property transactions. With a strong emphasis on customer service, this role requires individuals to possess not only a deep understanding of market trends and properties but also excellent communication and negotiat...

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with mark...

Primary Title: Real Estate Consultant A high-growth player in the Residential & Commercial Real Estate brokerage and PropTech-enabled property advisory sector operating across India. We specialise in curated property discovery, end-to-end transaction support and investor advisory—combining field sales expertise with digital tools to accelerate deal closures. This is an on-site sales & advisory role focused on driving revenue through client acquisition, property tours and negotiated transactions. Role & Responsibilities Manage end-to-end sales cycle for residential and/or commercial properties: prospecting, qualification, site visits, negotiation and closure. Conduct property valuations, prep...

We are seeking an experienced Team Lead – IT to manage and scale technology systems supporting Admissions, Sales, Finance, Academics, and Student Services. The ideal candidate will have strong hands-on expertise in CRM and ERP platforms, proven leadership experience, and preferably prior experience in the education or EdTech sector. Key Responsibilities Lead IT operations for Admissions, Sales, Finance, Academics, and Student Support teams Administer and optimize CRM and ERP systems, including LeadSquared and Zoho (CRM, Creator, Analytics) Manage the complete lead lifecycle from capture to admission and enrollment Design and improve workflows, automations, dashboards, and reporting systems H...