Ignite Creativity: Creative Growth Training Specialist Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Creative Growth Training Specialist to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Ignite Creativity: Creative Growth Training Specialist Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Creative Growth Training Specialist to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Love helping people grow while flexing your own creative skills? We’re looking for a Creative Training Coach to inspire and upskill our team of virtual assistants in creative roles. If coaching, creating, and seeing people thrive excites you, this role is for you! What You’ll Be Doing Build training programs that teach creative skills and prepare VAs for client-facing work. Lead virtual sessions that are engaging, interactive, and inspiring. Train the team in Social Media, Email Marketing, Graphic Design, and other creative areas. Guide new hires, evaluate skills, and help them deliver quality work. Run one-on-one and group coaching sessions to build confidence and improve performance. Collaborate with leadership to identify skills gaps, create learning paths, and track progress. Create and update training resources, decks, and modules that are practical and current. What You Bring 1–2 years of training or coaching experience (virtual experience is a plus). 1–2 years of VA experience, ideally in creative, marketing, or eCommerce roles. Hands-on experience in at least 2–3 areas: Social Media, Email Marketing, Graphic Design. Familiarity with tools like Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, etc. Strong communication skills and the ability to simplify complex ideas. Passion for creativity, learning, and helping others grow. Organized, detail-oriented, and comfortable with Gmail, Slack, Google Workspace, and similar tools. Home Office Setup Reliable internet (DSL, Cable, or Fiber) with LAN connection, 20 Mbps minimum. Perks & Benefits Permanent remote setup—work from anywhere. HMO coverage or health stipend. Performance bonuses for your hard work. Generous Paid Time Off to rest and recharge. Opportunities for growth in a supportive, creative environment. Why You’ll Love It Here Help shape the next generation of creative professionals. Work with supportive leaders and teammates who value growth and innovation. Clear paths for advancement and specialization. Make a real impact on clients and team members every day. Ready to Inspire Growth? If training, creativity, and helping others reach their potential excites you, we’d love to meet you! Join us and help build a team where growth and imagination go hand in hand.

Virtual Assistant Skills Trainer (Creative Focus) Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Virtual Assistant Skills Trainer (Creative Focus) to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Love helping people grow while flexing your own creative skills? We’re looking for a Creative Training Coach to inspire and upskill our team of virtual assistants in creative roles. If coaching, creating, and seeing people thrive excites you, this role is for you! What You’ll Be Doing Build training programs that teach creative skills and prepare VAs for client-facing work. Lead virtual sessions that are engaging, interactive, and inspiring. Train the team in Social Media, Email Marketing, Graphic Design, and other creative areas. Guide new hires, evaluate skills, and help them deliver quality work. Run one-on-one and group coaching sessions to build confidence and improve performance. Collaborate with leadership to identify skills gaps, create learning paths, and track progress. Create and update training resources, decks, and modules that are practical and current. What You Bring 1–2 years of training or coaching experience (virtual experience is a plus). 1–2 years of VA experience, ideally in creative, marketing, or eCommerce roles. Hands-on experience in at least 2–3 areas: Social Media, Email Marketing, Graphic Design. Familiarity with tools like Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, etc. Strong communication skills and the ability to simplify complex ideas. Passion for creativity, learning, and helping others grow. Organized, detail-oriented, and comfortable with Gmail, Slack, Google Workspace, and similar tools. Home Office Setup Reliable internet (DSL, Cable, or Fiber) with LAN connection, 20 Mbps minimum. Perks & Benefits Permanent remote setup—work from anywhere. HMO coverage or health stipend. Performance bonuses for your hard work. Generous Paid Time Off to rest and recharge. Opportunities for growth in a supportive, creative environment. Why You’ll Love It Here Help shape the next generation of creative professionals. Work with supportive leaders and teammates who value growth and innovation. Clear paths for advancement and specialization. Make a real impact on clients and team members every day. Ready to Inspire Growth? If training, creativity, and helping others reach their potential excites you, we’d love to meet you! Join us and help build a team where growth and imagination go hand in hand.

Virtual Assistant Skills Trainer (Creative Focus) Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Virtual Assistant Skills Trainer (Creative Focus) to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Do you love training others, building skills, and bringing creative ideas to life? We’re looking for a Creative Training Specialist to design and lead hands-on training for virtual assistants stepping into creative and client-facing roles. If you enjoy teaching, coaching, and seeing people grow with confidence, this role is made for you. What You’ll Be Doing Design and deliver structured training programs focused on creative and marketing skills. Facilitate live virtual training sessions that are practical, engaging, and easy to follow. Train VAs in Social Media, Email Marketing, Graphic Design, and related creative functions. Support onboarding by assessing skills, identifying strengths, and recommending development plans. Provide one-on-one and group coaching to improve quality, confidence, and performance. Work closely with leadership to identify skill gaps and align training with business needs. Create and maintain training materials, presentations, guides, and learning modules. What You Bring 1–2 years of experience in training, coaching, or learning support roles. 1–2 years of experience as a Virtual Assistant, preferably in creative, marketing, or eCommerce work. Hands-on experience in at least 2–3 areas such as Social Media, Email Marketing, or Graphic Design. Working knowledge of tools like Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar. Strong communication skills with the ability to explain concepts clearly and simply. A genuine interest in mentoring, training, and helping others succeed. Comfortable using Gmail, Slack, Google Workspace, and other remote collaboration tools. Home Office Setup Stable internet connection (DSL, Cable, or Fiber) with LAN connection and at least 20 Mbps. Perks & Benefits USD $500 sign-on bonus. Permanent work-from-home setup. HMO coverage or health allowance. Performance-based bonuses. Paid Time Off to rest and recharge. Career growth opportunities in a learning-focused environment. Why This Role Matters You’ll play a key role in shaping skilled, confident creative professionals. Your work directly impacts team performance and client satisfaction. You’ll collaborate with leaders who value training, quality, and growth. You’ll have room to grow, specialize, and make a lasting impact. Ready to Lead and Inspire? If you’re excited about training, creativity, and helping people level up their skills, we’d love to hear from you. Join us and help build a stronger, more confident creative team.

We’re Hiring: Gorgias Technical Customer Service Representative (Remote) About The Job TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team. Full-time, remote position Work with global teammates in a fast-paced E-Commerce environment Immediate start preferred for qualified candidates What You'll Do Provide high-level technical support via Gorgias CRM (email, chat, and troubleshooting) Analyze data and offer insights for customer experience improvements Own ticket resolution end-to-end with accountability and urgency Track backlogs and ensure all customer queries are resolved promptly Deliver clear, quality-based communication that supports customer success What We’re Looking For Minimum 1 year of hands-on experience using Gorgias is REQUIRED 1+ year of experience in technical support or troubleshooting roles Exceptional written and spoken English communication skills Strong problem-solving skills and comfort navigating CRMs Highly motivated, intellectually curious, and resourceful Experience in E-Commerce or SaaS support is a strong plus Technical Requirements Minimum internet speed: 20 Mbps (for both download and upload speeds) Own laptop or desktop with at least Intel i5 processor (or equivalent) Minimum of 8GB RAM Reliable power supply and quiet workspace Tech setup must meet remote work standards for productivity Perks & Benefits Project bonus opportunities and annual salary increase Permanent remote setup with long-term stability PTO and paid holidays Health and dental coverage or a health stipend depending on location Career path opportunities: Team Lead, Trainer, and more Why TalentPop? Fast-growing company with room for advancement Collaborative and values-driven culture High-level training and support from a global team Opportunities to work with top-tier E-Commerce brands Commitment to personal and professional development Ready to apply? Join us in shaping the future of E-Commerce support.

We’re Hiring: Gorgias Technical Customer Service Representative (Remote) About The Job TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team. Full-time, remote position Work with global teammates in a fast-paced E-Commerce environment Immediate start preferred for qualified candidates What You'll Do Provide high-level technical support via Gorgias CRM (email, chat, and troubleshooting) Analyze data and offer insights for customer experience improvements Own ticket resolution end-to-end with accountability and urgency Track backlogs and ensure all customer queries are resolved promptly Deliver clear, quality-based communication that supports customer success What We’re Looking For Minimum 1 year of hands-on experience using Gorgias is REQUIRED 1+ year of experience in technical support or troubleshooting roles Exceptional written and spoken English communication skills Strong problem-solving skills and comfort navigating CRMs Highly motivated, intellectually curious, and resourceful Experience in E-Commerce or SaaS support is a strong plus Technical Requirements Minimum internet speed: 20 Mbps (for both download and upload speeds) Own laptop or desktop with at least Intel i5 processor (or equivalent) Minimum of 8GB RAM Reliable power supply and quiet workspace Tech setup must meet remote work standards for productivity Perks & Benefits Project bonus opportunities and annual salary increase Permanent remote setup with long-term stability PTO and paid holidays Health and dental coverage or a health stipend depending on location Career path opportunities: Team Lead, Trainer, and more Why TalentPop? Fast-growing company with room for advancement Collaborative and values-driven culture High-level training and support from a global team Opportunities to work with top-tier E-Commerce brands Commitment to personal and professional development Ready to apply? Join us in shaping the future of E-Commerce support.

We’re Hiring: Gorgias Technical Customer Service Representative (Remote) About The Job TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team. Full-time, remote position Work with global teammates in a fast-paced E-Commerce environment Immediate start preferred for qualified candidates What You'll Do Provide high-level technical support via Gorgias CRM (email, chat, and troubleshooting) Analyze data and offer insights for customer experience improvements Own ticket resolution end-to-end with accountability and urgency Track backlogs and ensure all customer queries are resolved promptly Deliver clear, quality-based communication that supports customer success What We’re Looking For Minimum 1 year of hands-on experience using Gorgias is REQUIRED 1+ year of experience in technical support or troubleshooting roles Exceptional written and spoken English communication skills Strong problem-solving skills and comfort navigating CRMs Highly motivated, intellectually curious, and resourceful Experience in E-Commerce or SaaS support is a strong plus Technical Requirements Minimum internet speed: 20 Mbps (for both download and upload speeds) Own laptop or desktop with at least Intel i5 processor (or equivalent) Minimum of 8GB RAM Reliable power supply and quiet workspace Tech setup must meet remote work standards for productivity Perks & Benefits Project bonus opportunities and annual salary increase Permanent remote setup with long-term stability PTO and paid holidays Health and dental coverage or a health stipend depending on location Career path opportunities: Team Lead, Trainer, and more Why TalentPop? Fast-growing company with room for advancement Collaborative and values-driven culture High-level training and support from a global team Opportunities to work with top-tier E-Commerce brands Commitment to personal and professional development Ready to apply? Join us in shaping the future of E-Commerce support.

We’re looking for a VA Training Lead – Creative & Marketing to own and elevate our training programs for virtual assistants supporting creative and marketing functions. This role is ideal for someone who enjoys leading learning initiatives, mentoring talent, and building structured training that prepares VAs for real client work. If you have experience training VAs, leading learning programs, and working hands-on in creative or marketing roles, this is an opportunity to make a lasting impact. Your Role Lead and manage training programs for VAs assigned to creative and marketing roles. Design and deliver structured onboarding and upskilling programs. Facilitate live virtual training sessions, workshops, and skill-building activities. Coach VAs through one-on-one and group sessions to improve performance and readiness. Assess skills, track progress, and recommend next steps for development. Collaborate with team leads to identify skill gaps and training priorities. Create, update, and maintain training materials, SOPs, and learning resources. Ensure training standards align with quality expectations and client needs. What We’re Looking For Experience leading or facilitating training programs (virtual or remote preferred). Background as a Virtual Assistant, ideally in creative, marketing, or eCommerce support. Hands-on experience in areas such as Social Media, Email Marketing, or Graphic Design. Familiarity with tools like Canva, Meta Business Suite, Mailchimp, Klaviyo, Buffer, or Adobe Creative Suite. Strong communication and facilitation skills. Organized, proactive, and confident leading training initiatives. Comfortable working with Slack, Google Workspace, and remote collaboration tools. Work Setup Permanent remote role. Stable internet connection (minimum 20 Mbps with LAN). What You’ll Get USD $500 sign-on bonus. Health coverage or allowance. Performance-based incentives. Paid Time Off. Opportunities for long-term growth and leadership development. A role where training quality and people development are truly valued. Why Join Us You’ll take ownership of training for creative and marketing VA roles. Your work will directly shape VA performance and client satisfaction. You’ll collaborate with leaders who prioritize learning and quality. You’ll help build scalable, high-impact training programs. If you’re ready to lead VA training initiatives and help creative and marketing teams succeed, we’d love to hear from you.

At TalentPop App , we are dedicated to helping high-growth e-commerce brands turn website traffic into maximum revenue. We firmly believe that data-driven experimentation is the ultimate path to explosive growth. We are looking for a highly analytical and results-driven E-commerce Conversion Specialist . This vital role focuses on optimizing the entire customer journey, from first click to final purchase, to boost the conversion rate and profitability of the brands we partner with. If you are a talented self-starter who excels at analyzing user behavior and driving measurable results in a fast-paced e-commerce environment, we want to hear from you! Key Responsibilities: Analysis, Optimization, and Revenue Your daily focus will be maximizing both Customer Experience (CX) and key conversion metrics: Conversion Strategy: Develop, prioritize, and manage a robust A/B testing roadmap focused on key performance indicators (KPIs) like Conversion Rate (CR), Average Order Value (AOV), and Revenue Per Visitor (RPV). Friction Point Identification: Utilize tools (e.g., Google Analytics, Hotjar) to conduct deep quantitative and qualitative analysis of user behavior, identifying friction points on product pages, cart, and checkout. A/B Test Execution: Design, set up, and execute A/B and multivariate tests end-to-end, ensuring statistical rigor and valid, actionable conclusions are drawn. UX/UI Recommendation: Work collaboratively with design and development teams to recommend and implement winning test variations that permanently improve the User Experience (UX). Reporting & Insights: Accurately track all test results and optimization data, contributing to reporting that identifies winning strategies and drives organizational learning. Candidate Requirements Mandatory Experience: 1+ years of proven experience in Conversion Rate Optimization (CRO) or E-commerce Analytics is essential. E-commerce Proficiency: Must be comfortable and experienced with the tools and metrics of high-growth e-commerce (e.g., AOV, LTV, CR, familiarity with Shopify or similar platforms). Analytical & Data Skills: Outstanding ability to interpret complex data sets, formulate testing hypotheses, and calculate statistical significance. Tech Savvy: Familiarity with A/B testing platforms (e.g., VWO, Google Optimize, Optimizely) and key web analytics software (Google Analytics/GA4) is a significant advantage. Work Environment: Must be a highly motivated self-starter comfortable thriving in a remote, high-performance setting. Technical Setup Requirements (Remote) A dedicated personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed internet connection (minimum 15 Mbps download and upload speed). A quiet, professional workspace suitable for conducting clear, uninterrupted calls and video meetings. Why Join TalentPop App? Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off. Growth: Clear paths for career advancement and professional skill development within a supportive team. APPLICATION FAST-TRACK: IMMEDIATE ACTION REQUIRED! To ensure your application is reviewed directly by the Recruitment Team, you MUST follow these critical steps exactly. Applications that do not follow these instructions WILL NOT be reviewed. Select Position: When applying, please choose “Brand Concierge” from the list of available roles. Enter Code: In the application form, you must enter the unique code GCS in the designated application code field. Ready to be the data-driven engine behind top E-commerce brands? Apply now to become our next E-commerce Conversion Specialist!

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements Proficiency in English (both written and verbal) At least 1 year of online/remote customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed When applying, use application code: CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

Sales Enablement Specialist | Remote (Productivity Architect) At TalentPop App , we are dedicated to helping high-growth e-commerce brands optimize every aspect of their revenue funnel. We firmly believe that well-equipped, highly-trained sales teams are the ultimate driver of sustained commercial success. We are looking for a highly organized and results-driven Sales Enablement Specialist . This vital role focuses on providing our sales and brand concierge teams with the content, training, and resources needed to increase efficiency, accelerate deal closure, and ensure a consistent, high-quality sales experience. If you are a talented self-starter who excels at content creation, training delivery, and using data to boost sales team performance in a fast-paced environment, we want to hear from you! Key Responsibilities: Training, Content, and Performance Your daily focus will be maximizing sales team productivity and effectiveness: Training & Onboarding: Develop and deliver comprehensive training programs (new hire onboarding and ongoing education) covering product knowledge, competitor analysis, and best practices for sales techniques. Content Management: Create, curate, and maintain a centralized library of sales collateral (presentations, case studies, battle cards, email templates) ensuring accuracy and ease of access for the sales team. Process Optimization: Identify bottlenecks in the sales process and implement technology or training solutions to improve efficiency and reduce the time from lead-to-close. Metrics & Reporting: Track and analyze key sales enablement KPIs (e.g., content utilization, sales cycle length, win rates) to measure the impact of enablement initiatives and drive future strategy. Cross-Functional Collaboration: Act as the liaison between the Marketing, Product, and Sales teams to ensure messaging consistency and equip the sales team with talking points for new features and offerings. Candidate Requirements Mandatory Experience: 1+ years of proven experience in Sales Enablement, Sales Operations, or Sales Training is essential. Sales Proficiency: Must be comfortable and experienced with the e-commerce sales environment, understanding B2B sales cycles and common objections. Content Creation Skills: Strong ability to create engaging and effective training materials and sales tools across various media (slides, video scripts, documents). Tech Savvy: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and Sales Enablement platforms (e.g., Highspot, Seismic, or internal LMS systems) is a significant advantage. Work Environment: Must be a highly motivated self-starter comfortable thriving in a remote, independent, and high-performance setting. Technical Setup Requirements (Remote) A dedicated personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed internet connection (minimum 15 Mbps download and upload speed). A quiet, professional workspace suitable for conducting clear, uninterrupted training sessions and video meetings. Why Join TalentPop App? Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off. Growth: Clear paths for career advancement and professional skill development within a supportive team. APPLICATION FAST-TRACK: IMMEDIATE ACTION REQUIRED! To ensure your application is reviewed directly by the Recruitment Team, you MUST follow these critical steps exactly. Applications that do not follow these instructions WILL NOT be reviewed. Select Position: When applying, please choose “Brand Concierge” from the list of available roles. Enter Code: In the application form, you must enter the unique code SES in the designated application code field. Ready to empower high-performing sales teams? Apply now to become our next Sales Enablement Specialist!

Customer Retention Specialist | Remote (Loyalty Architect) At TalentPop App , we are dedicated to helping high-growth e-commerce brands maximize profit by turning first-time buyers into lifelong customers. We firmly believe that retention is the ultimate driver of sustainable growth. We are looking for a highly strategic and results-driven Customer Retention Specialist . This vital role focuses on reducing churn, increasing repeat purchase rates, and boosting the Customer Lifetime Value (CLV) for the brands we partner with. If you are a talented self-starter who excels at segmentation, personalization, and creating loyalty programs in a fast-paced e-commerce environment, we want to hear from you! Key Responsibilities: CLV, Loyalty, and Churn Reduction Your daily focus will be maximizing Customer Lifetime Value (CLV) and fostering deep customer loyalty: Retention Strategy: Develop and execute multi-channel strategies (Email, SMS, Loyalty Programs) focused on maximizing customer repeat purchase rates and average order frequency. Churn Analysis & Intervention: Conduct deep dive analysis into customer cohorts to identify key churn indicators and develop timely, targeted intervention campaigns to save at-risk customers. Winback Campaigns: Design, implement, and test personalized winback and reactivation flows for lapsed customers, focusing on compelling offers and product education. Loyalty Program Management: Oversee the optimization and performance of loyalty and rewards programs, ensuring high enrollment and redemption rates that drive desired customer behavior. Subscription Optimization: For applicable brands, optimize the entire subscription lifecycle, from onboarding to management of cancellation flows. Reporting & Segmentation: Track retention KPIs (e.g., Churn Rate, CLV, Repeat Purchase Rate) and utilize CRM tools for advanced customer segmentation. Candidate Requirements Mandatory Experience: 1+ years of proven experience in Customer Retention, CRM Marketing, or Loyalty Program Management is essential. E-commerce Proficiency: Must be comfortable and experienced with retention metrics and platforms used in high-growth e-commerce (e.g., CLV, Klaviyo, ReCharge, or similar). Analytical & Data Skills: Outstanding ability to interpret customer data, segment audiences effectively, and measure the ROI of retention initiatives. Tech Savvy: Familiarity with CRM systems (e.g., HubSpot, Salesforce Marketing Cloud) and advanced email/SMS marketing tools is a significant advantage. Work Environment: Must be a highly motivated self-starter comfortable thriving in a remote, high-performance setting. Technical Setup Requirements (Remote) A dedicated personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed internet connection (minimum 15 Mbps download and upload speed). A quiet, professional workspace suitable for conducting clear, uninterrupted calls and video meetings. Why Join TalentPop App? Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off. Growth: Clear paths for career advancement and professional skill development within a supportive team. APPLICATION FAST-TRACK: IMMEDIATE ACTION REQUIRED! To ensure your application is reviewed directly by the Recruitment Team, you MUST follow these critical steps exactly. Applications that do not follow these instructions WILL NOT be reviewed. Select Position: When applying, please choose “Brand Concierge” from the list of available roles. Enter Code: In the application form, you must enter the unique code CRSR in the designated application code field. Ready to be the loyalty architect behind top E-commerce brands? Apply now to become our next Customer Retention Specialist!

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team. IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.** When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter CSSS in that field. Your Dual-Impact Responsibilities: Support and Sales Growth You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion. Customer Success & Retention (Support Focus) Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone. Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution. Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty. Revenue Generation & Expansion (Sales Focus) Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts. Negotiation & Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets. Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success. What You Bring: The Service-to-Sales Skillset We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation. Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment. Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value. Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom). Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota). E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem. Our Commitment to You: Rewards and Flexibility We invest in specialists who are key to our customer and revenue growth. Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off. Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles. Technical Setup Requirements (Remote) A reliable personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed, and reliable wired internet connection (minimum 15 Mbps download and upload speed) for crystal-clear video calls. A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions. Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!

E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App , we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative . This vital hybrid role focuses on providing world-class support while actively identifying and closing sales opportunities, boosting the profitability of the brands we partner with. If you are a talented self-starter who excels at building customer loyalty and driving sales targets in a fast-paced e-commerce environment, we want to hear from you! Key Responsibilities: Service, Sales, and Success Your daily focus will be maximizing both customer experience (CX) and sales metrics: Sales Conversion: Proactively engage customers to identify sales opportunities, executing upselling, cross-selling, and product bundling to maximize the Average Order Value (AOV). Revenue Recovery: Implement targeted efforts for abandoned cart assistance and manage subscription recovery and winback campaigns to recapture lost revenue and boost Customer Lifetime Value (LTV). Customer Advocacy: Serve as the professional voice of the brand across all communication channels (phone, email, live chat, SMS), resolving inquiries and offering expert product guidance. Order Excellence: Efficiently manage all post-purchase and order-related concerns (tracking, returns, and exchanges) to ensure a seamless experience that encourages immediate repeat purchases. Data Entry & Reporting: Accurately log all customer interactions and sales data, contributing to reporting that identifies trends and drives process improvements. Candidate Requirements Mandatory Experience: 1+ year of proven remote/online sales and customer support experience is essential. E-commerce Proficiency: Must be comfortable and experienced with the sales-focused aspects of e-commerce support (e.g., upselling, managing subscription issues, driving sales conversion). Communication & Persuasion: Outstanding verbal and written communication skills with a natural ability to quickly build rapport and convert conversations into sales. Tech Savvy: Familiarity with e-commerce platforms like Shopify and key customer engagement/CRM software is a significant advantage. Work Environment: Must be a highly motivated self-starter comfortable thriving in a remote, high-performance setting. Technical Setup Requirements (Remote) A dedicated personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed internet connection (minimum 15 Mbps download and upload speed). A quiet, professional workspace suitable for conducting clear, uninterrupted calls. Why Join TalentPop App? Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off. Growth: Clear paths for career advancement and professional skill development within a supportive team. APPLICATION FAST-TRACK: IMMEDIATE ACTION REQUIRED! To ensure your application is reviewed directly by the Recruitment Team, you MUST follow these critical steps exactly. Applications that do not follow these instructions WILL NOT be reviewed. Select Position: When applying, please choose “Brand Concierge” from the list of available roles. Enter Code: In the application form, you must enter the unique code ECSR in the designated application code field. Ready to be the revenue-driving force behind top E-commerce brands? Apply now to become our next E-commerce Sales & Customer Service Representative!

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist , you are the vital link, ensuring every interaction—from initial inquiry to post-purchase support—is an opportunity to build loyalty and drive revenue. If you are passionate about delivering a premium customer experience while hitting sales targets in a dynamic e-commerce environment, this is your opportunity! IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed directly by the Recruitment Team , you must follow these critical steps exactly. Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed. When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter CESS in that field. Your Dual Role: Driving CX and Sales Success Premium Customer Engagement: Serve as the brand's voice, communicating via phone, email, live chat, and SMS to expertly resolve inquiries and provide personalized product guidance. Direct Revenue Generation: Proactively identify and execute high-value sales actions, including upselling, cross-selling, and product bundling, to maximize the average order value (AOV). Sales Recovery & Retention: Implement targeted efforts for abandoned cart assistance, subscription recovery, and winback campaigns to recapture lost sales and boost customer lifetime value (LTV). Brand Concierge Service: Deliver a consistently high-end, consultative experience that aligns with the brand’s identity, making the customer feel valued throughout their journey. Post-Purchase Excellence: Efficiently manage all order-related concerns (tracking, returns, and exchanges), ensuring a seamless experience that encourages immediate repeat sales. Data & Process Improvement: Accurately log customer interactions and sales data, monitoring feedback trends to collaborate on continuous improvements in the customer experience and sales workflow. What We Look For In a Specialist 1+ year of proven remote/online sales and customer support experience is mandatory. Prior E-commerce Experience is Essential: You must be comfortable with the sales-focused elements of e-commerce support (e.g., upselling, subscription recovery, post-purchase sales). Exceptional Communication & Persuasion: A natural ability to build rapport quickly and skillfully convert customer conversations into closed sales opportunities. Required experience in customer service across phone, email, or chat; direct e-commerce sales conversion experience is highly preferred. Working knowledge of e-commerce platforms like Shopify, CRM tools, or other customer engagement technology is a definite asset. Goal-oriented, self-starter who thrives in a fast-paced, high-performance remote environment. Technical Requirements For a Seamless Remote Setup A dedicated PC or laptop with an i5 processor or a comparable modern equivalent. A stable, high-speed internet connection providing a minimum of 15 Mbps for both upload and download speeds. A quiet, professional workspace suitable for conducting clear, uninterrupted calls. Why Join TalentPop App? Sales Incentives: Opportunity to earn commissions alongside your base salary, plus reliable annual performance-based raises. Health & Well-being: Comprehensive HMO health coverage or a monthly health stipend, plus paid time off. Recognition: Generous performance and recognition bonuses for top contributors. Flexibility: 100% permanent work-from-home setup—no commute required. Growth Path: A supportive team culture with clear avenues for career advancement and skill development. Ready to blend world-class customer experience with effective sales conversion? Apply now to become our next Customer Experience Sales Specialist at TalentPop App!

Elevate leadership. Drive results. Be the backbone of our success. At TalentPop, we’re changing the game for e-commerce brands by connecting them with world-class talent. As we grow, we’re looking for a pivotal Executive Partner to serve as the strategic right hand for our leaders. This is more than an administrative role—it's a chance to directly impact how our executives and founders operate and scale the business. Your Mission You’ll be a force multiplier, anticipating needs and managing the flow of information to keep leaders focused on what matters most. Your responsibilities include: Mastering the calendar: Proactively managing complex schedules, meetings, and travel to maximize efficiency. Owning the inbox: Acting as a gatekeeper and first responder to manage communications and prioritize key messages. Driving special projects: Taking charge of projects from start to finish with a proactive, solutions-oriented mindset. Building connections: Serving as a professional, confidential liaison between internal teams and external stakeholders. What We Need Experience: More than 6 months of experience as an administrative or executive assistant, preferably supporting high-level executives. Communication: A clear, confident, and discreet communication style, both written and verbal. Adaptability: The ability to thrive in a fast-paced, high-pressure, and often ambiguous environment. Tech-Savvy: A natural comfort with technology and a rapid learning curve. Availability: Must be available full-time (40 hrs/week) during U.S. business hours. Remote Work Setup Internet: A stable DSL, cable, or fiber internet connection (at least 25 Mbps download and upload). Hardware: A personal PC or laptop with an i5 processor (or equivalent). Why You’ll Thrive Here 100% Remote: Enjoy the freedom to work from anywhere. Career Growth: We invest in your development with opportunities for advancement, learning tools, and regular feedback. Comprehensive Benefits: We offer paid time off, and health and dental insurance (or a stipend). Collaborative Culture: Join a supportive team where your contributions are highly valued and make a real difference. To apply, include the code EA in your submission. We can't wait to see how you'll help us build the future of e-commerce.

An Elite, Fully Remote Role Where Your Performance Dictates Your Paycheck and Your Path! Join TalentPop – Where Top Performers Thrive Are you a top-tier performer ? The kind of person who doesn't just meet goals—you shatter them? TalentPop partners with the world's most dynamic, high-growth e-commerce brands , and we're looking for an elite group of sales-minded individuals to join our team. This isn't just a support role; it's a high-octane, revenue-driving position where your persuasive skills directly translate into unlimited career advancement and premium financial rewards. If you thrive on the thrill of the close, enjoy the freedom of fully remote work , and demand to be recognized and rewarded for your hustle, your search ends here. IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.** When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. About the Role: The Digital Sales VA As a Digital Sales VA (internally, E-Commerce Sales Outreach Specialist), you are the revenue hero . You'll be the crucial link that turns near-misses into massive wins for our partner brands. Your primary mission is to capture lost revenue and upscale the customer journey through personalized, persuasive outreach. You will communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience. What You'll Do The Hunt: Become an expert in Abandoned Cart Recovery, reaching out to potential buyers at the critical moment to close the sale. The Conversion: Use your persuasive communication mastery to provide tailored recommendations that guide buyers toward purchasing—increasing Average Order Value (AOV). The Impact: Act as a strategic partner, delivering exceptional customer service while troubleshooting issues efficiently to ensure a seamless, friction-free transaction. The Strategy: Collaborate with a high-performing team to refine outreach campaigns that maximize sales and drive continuous growth. Your Blueprint for Success (The Requirements) We are looking for self-starters who are ready to hit the ground running. 1+ Year of Proven Remote/Online Sales Experience: You already know how to close a deal and drive revenue without supervision. 1+ Year of Customer Support Experience: Comfort and skill in engaging customers via email, chat, or phone (E-commerce experience is a massive advantage). Conversion Mindset: You possess elite communication skills and a natural, undeniable ability to convert leads and persuade customers. Tech Savvy: Familiarity with platforms like Shopify, CRM tools, or other customer engagement software. Self-Motivated: Goal-oriented and able to thrive in a fast-paced remote environment. Technical Requirements A personal PC or laptop with an i5 processor or higher. A stable internet connection with a minimum of 15 Mbps upload and download speeds. A quiet, professional workspace for calls. The Irresistible Rewards: Why You'll Love Working Here We believe elite performance deserves elite compensation and unwavering support. At TalentPop, we invest in you, your future, and your well-being. Financial Freedom & Growth: Enjoy highly competitive base pay paired with guaranteed annual performance-based raises. Your dedication is consistently rewarded and your earning potential grows every year. True Work-Life Balance: Generous Paid Time Off (PTO) ensures you have the freedom to rest, recharge, and take care of what matters most—without sacrificing your paycheck. Premium Health & Wellness: Choose between comprehensive Health and Dental Insurance or a substantial monthly Health Stipend to keep you feeling your absolute best, always. Performance Bonuses & Appreciation: Benefit from Holiday Bonuses as an extra 'thank you' for your commitment and hard work throughout the year. Ultimate Remote Flexibility: Say goodbye to the commute forever! Enjoy a 100% fully remote setup that gives you complete control over your environment and schedule. Clear Path to Leadership: We don't just hire—we promote. Take advantage of unlimited opportunities for growth and advancement as you move into senior and leadership roles within our rapidly expanding company. Ready to Turn Conversations Into Conversions? If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact—we want to hear from you. Apply now and start dictating your future with TalentPop.