ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.Assist Customers: Support customers with orders, shipping, product details, and returns.Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements Proficiency in English (both written and verbal)At least 1 year of customer service experienceExperience with tools like Gorgias, Zendesk, or Shopify is a plusExcellent problem-solving and communication skillsAdaptable and solutions-oriented mindset Technical Requirements Personally owned PC or laptop with an i5 processor or equivalentMinimum of 15 Mbps for both upload and download internet speed Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team) Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes. What You'll Do Work closely with different department leads to understand and enhance processes.Document and refine SOPs when new processes are launched or existing ones need updating.Build and manage automations using HubSpot Workflows and Zapier.Troubleshoot and optimize existing automations to ensure reliability and efficiency.Organize and maintain documentation of automations per department.Offer onboarding and admin support within the Business Operations team.Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).At least 1 year of hands-on experience with Zapier (creating and refining workflows).Strong knowledge of Google Workspace—especially Google Sheets.Naturally curious, eager to learn new tools, and always looking for better ways to do things.Able to break down complex processes and communicate clearly.Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai.A knack for solving problems and a proactive approach.Great attention to detail—especially when working with data.A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).Stable internet connection (minimum 20 Mbps via LAN).Backup internet connection (at least 5 Mbps).Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increasesPaid time offMonthly health stipendYear-end bonuses and performance recognitionFull-time, permanent WFH setupBe part of a collaborative, supportive team that values learning and growthWork with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team) Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes. What You'll Do Work closely with different department leads to understand and enhance processes.Document and refine SOPs when new processes are launched or existing ones need updating.Build and manage automations using HubSpot Workflows and Zapier.Troubleshoot and optimize existing automations to ensure reliability and efficiency.Organize and maintain documentation of automations per department.Offer onboarding and admin support within the Business Operations team.Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).At least 1 year of hands-on experience with Zapier (creating and refining workflows).Strong knowledge of Google Workspace—especially Google Sheets.Naturally curious, eager to learn new tools, and always looking for better ways to do things.Able to break down complex processes and communicate clearly.Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai.A knack for solving problems and a proactive approach.Great attention to detail—especially when working with data.A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).Stable internet connection (minimum 20 Mbps via LAN).Backup internet connection (at least 5 Mbps).Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increasesPaid time offMonthly health stipendYear-end bonuses and performance recognitionFull-time, permanent WFH setupBe part of a collaborative, supportive team that values learning and growthWork with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team) Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes. What You'll Do Work closely with different department leads to understand and enhance processes.Document and refine SOPs when new processes are launched or existing ones need updating.Build and manage automations using HubSpot Workflows and Zapier.Troubleshoot and optimize existing automations to ensure reliability and efficiency.Organize and maintain documentation of automations per department.Offer onboarding and admin support within the Business Operations team.Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).At least 1 year of hands-on experience with Zapier (creating and refining workflows).Strong knowledge of Google Workspace—especially Google Sheets.Naturally curious, eager to learn new tools, and always looking for better ways to do things.Able to break down complex processes and communicate clearly.Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai.A knack for solving problems and a proactive approach.Great attention to detail—especially when working with data.A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).Stable internet connection (minimum 20 Mbps via LAN).Backup internet connection (at least 5 Mbps).Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increasesPaid time offMonthly health stipendYear-end bonuses and performance recognitionFull-time, permanent WFH setupBe part of a collaborative, supportive team that values learning and growthWork with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team) Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes. What You'll Do Work closely with different department leads to understand and enhance processes.Document and refine SOPs when new processes are launched or existing ones need updating.Build and manage automations using HubSpot Workflows and Zapier.Troubleshoot and optimize existing automations to ensure reliability and efficiency.Organize and maintain documentation of automations per department.Offer onboarding and admin support within the Business Operations team.Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).At least 1 year of hands-on experience with Zapier (creating and refining workflows).Strong knowledge of Google Workspace—especially Google Sheets.Naturally curious, eager to learn new tools, and always looking for better ways to do things.Able to break down complex processes and communicate clearly.Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai.A knack for solving problems and a proactive approach.Great attention to detail—especially when working with data.A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).Stable internet connection (minimum 20 Mbps via LAN).Backup internet connection (at least 5 Mbps).Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increasesPaid time offMonthly health stipendYear-end bonuses and performance recognitionFull-time, permanent WFH setupBe part of a collaborative, supportive team that values learning and growthWork with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team) Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes. What You'll Do Work closely with different department leads to understand and enhance processes.Document and refine SOPs when new processes are launched or existing ones need updating.Build and manage automations using HubSpot Workflows and Zapier.Troubleshoot and optimize existing automations to ensure reliability and efficiency.Organize and maintain documentation of automations per department.Offer onboarding and admin support within the Business Operations team.Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).At least 1 year of hands-on experience with Zapier (creating and refining workflows).Strong knowledge of Google Workspace—especially Google Sheets.Naturally curious, eager to learn new tools, and always looking for better ways to do things.Able to break down complex processes and communicate clearly.Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai.A knack for solving problems and a proactive approach.Great attention to detail—especially when working with data.A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).Stable internet connection (minimum 20 Mbps via LAN).Backup internet connection (at least 5 Mbps).Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increasesPaid time offMonthly health stipendYear-end bonuses and performance recognitionFull-time, permanent WFH setupBe part of a collaborative, supportive team that values learning and growthWork with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. Health and dental insurance to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. Technical Requirements Personally-owned PC or laptop with at least an Intel Core i5 processor or equivalent (e.g., AMD Ryzen 5) Minimum internet speed of 20 Mbps for both upload and download Application Instructions – Please Follow These Steps To ensure your application is reviewed, please: Select “Brand Concierge” as the position when applying Enter BCS as the application code Thank you! We appreciate your attention to detail. Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

Join TalentPop – Where Top Performers Thrive At TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re currently expanding our Sales Outreach Team and looking for high-performing individuals who are passionate about sales, customer engagement, and making an impact. This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work. About The Role – E-Commerce Sales Outreach Specialist As a Sales Outreach Specialist, you’ll play a key role in driving revenue growth by re-engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You’ll communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience. What You’ll Do Reach out to potential customers to recover abandoned carts and close sales. Provide product recommendations and guide buyers toward the best-fit solutions. Proactively engage customers via email, SMS, and live chat. Deliver exceptional customer service and troubleshoot issues efficiently. Collaborate with internal teams to improve strategies and achieve sales goals. What We’re Looking For At least 1 year of proven sales experience. 1 year of customer service experience via phone, email, or chat (e-commerce experience is a big plus). Strong persuasive communication skills and a natural ability to convert leads. Familiarity with Shopify, CRM tools, or customer engagement platforms. Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment. Why Join TalentPop? Professional Growth: Ongoing coaching, training, and clear paths to promotion. Performance Incentives: Recognition and rewards for top performers. Annual Raises: We believe in growing with our people. Career Advancement: High performers are frequently promoted into leadership roles. Flexible Remote Work: Enjoy the freedom to work from home, wherever you are. Work-Life Balance: Paid time off, health stipends or health and dental insurance (depending on location). Ready to turn conversations into conversions? If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact—we want to hear from you. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Apply now and grow with TalentPop. Show more Show less

Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you. We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard! What You’ll Do Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds. Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge. Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy. Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience. Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements. Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process. What We’re Looking For 1+ year of experience in e-commerce, customer service, or sales support. Excellent communication skills — both written and verbal. Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus. Ability to stay calm and resourceful when handling customer concerns. Strong attention to detail and organizational skills. Self-motivated and comfortable working in a remote, fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based increases. Paid time off to rest and recharge. HMO health coverage OR a health stipend (depending on location) to keep you protected. Performance and recognition bonuses to celebrate your wins. 100% permanent work-from-home setup — no commute needed! Supportive, friendly team culture with real opportunities for career growth. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time. Show more Show less

Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you. We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard! What You’ll Do Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds. Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge. Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy. Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience. Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements. Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process. What We’re Looking For 1+ year of experience in e-commerce, customer service, or sales support. Excellent communication skills — both written and verbal. Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus. Ability to stay calm and resourceful when handling customer concerns. Strong attention to detail and organizational skills. Self-motivated and comfortable working in a remote, fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based increases. Paid time off to rest and recharge. HMO health coverage OR a health stipend (depending on location) to keep you protected. Performance and recognition bonuses to celebrate your wins. 100% permanent work-from-home setup — no commute needed! Supportive, friendly team culture with real opportunities for career growth. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time. Show more Show less

Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you. We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard! What You’ll Do Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds. Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge. Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy. Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience. Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements. Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process. What We’re Looking For 1+ year of experience in e-commerce, customer service, or sales support. Excellent communication skills — both written and verbal. Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus. Ability to stay calm and resourceful when handling customer concerns. Strong attention to detail and organizational skills. Self-motivated and comfortable working in a remote, fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based increases. Paid time off to rest and recharge. HMO health coverage OR a health stipend (depending on location) to keep you protected. Performance and recognition bonuses to celebrate your wins. 100% permanent work-from-home setup — no commute needed! Supportive, friendly team culture with real opportunities for career growth. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time. Show more Show less

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. HMO health coverage or a health stipend (depending on location) to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. When applying, kindly include the application code BCS — it helps us review your application faster! Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

Build Smarter Systems, Streamline Workflows – Join TalentPop as a Workflow Automation & Systems Specialist Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board. TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for a Workflow Automation & Systems Specialist to support our day-to-day operations and keep things running smoothly behind the scenes. Note: On the application form, this role will appear as “Operations Specialist” . Don’t worry — you’re in the right place! This title reflects our internal role ID. What You'll Do Work closely with different department leads to understand and enhance processes. Document and refine SOPs when new processes are launched or existing ones need updating. Build and manage automations using HubSpot Workflows and Zapier. Troubleshoot and optimize existing automations to ensure reliability and efficiency. Organize and maintain documentation of automations per department. Offer onboarding and admin support within the Business Operations team. Jump in to help with other administrative tasks as needed. What We’re Looking For At least 1 year of hands-on experience with HubSpot backend (automations, object/data management). At least 1 year of hands-on experience with Zapier (creating and refining workflows). Strong knowledge of Google Workspace—especially Google Sheets. Naturally curious, eager to learn new tools, and always looking for better ways to do things. Able to break down complex processes and communicate clearly. Comfortable managing multiple priorities across different teams. Bonus Points If You Have Experience with Apollo.io or Instantly.ai. A knack for solving problems and a proactive approach. Great attention to detail—especially when working with data. A team-first attitude and excellent communication skills. Technical Setup A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM). Stable internet connection (minimum 20 Mbps via LAN). Backup internet connection (at least 5 Mbps). Access to backup power or a backup location in case of outages. Why Join TalentPop? Yearly performance-based salary increases Paid time off Monthly health stipend Year-end bonuses and performance recognition Full-time, permanent WFH setup Be part of a collaborative, supportive team that values learning and growth Work with a global team in one of the fastest-growing agencies in the e-commerce space If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us. Apply today and help us bring structure and scale to everything we do! Show more Show less

Bring Your Creative Vision to Life as a Graphic Designer at TalentPop App Are you a visual storyteller with a knack for digital design? At TalentPop App, we’re looking for a Graphic Designer who’s ready to make an impact. This is your opportunity to shape engaging content that reaches thousands, all from the comfort of your home. What You'll Be Doing Collaborate with our team to turn creative concepts into dynamic visuals that align with brand guidelines and strategy. Produce and edit high-quality graphics, videos, and images for marketing channels including websites, social media, email campaigns, and ads. Maintain an organized digital asset library and follow version control best practices. Manage multiple projects and deadlines in a fast-paced, collaborative environment. Contribute ideas for visual content enhancements and provide creative input on campaign design. What You’ll Need To Succeed At least 1 year of hands-on experience in graphic design and/or video editing. A strong portfolio that highlights your creative range and includes e-commerce-related work. Proficiency in tools like Adobe Photoshop, Illustrator, InDesign, Canva, or similar platforms. Familiarity with visual trends across social platforms and marketing mediums. Bonus points for experience with HTML, CSS, and email design (e.g., Klaviyo). Technical Requirements Stable DSL, Cable, or Fiber internet connection (minimum 20 Mbps, LAN required). Backup internet connection (at least 10 Mbps). Why Join TalentPop App? Work-from-home flexibility—no commute, more balance. Paid time off to recharge and reset. Health and dental insurance (or health stipend) to support your well-being. Collaborative culture with opportunities for growth and creative freedom. We're not just hiring designers — we're building a team of imaginative problem-solvers ready to leave their mark. Ready to join us? Show more Show less

Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you! What You’ll Do Customer Assistance: Respond to customer inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism. Sales Support: Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions. Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy. Brand Representation: Deliver a personalized experience that reflects each brand’s voice, values, and standards. Customer Insights: Record and share feedback that can help improve customer experience and internal processes. Team Collaboration: Partner with the internal team to align on trends, performance, and ways to level up the customer journey. What We’re Looking For At least 1 year of experience in e-commerce, customer service, or sales support. Excellent written and verbal communication skills. Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus. Calm under pressure and comfortable with multitasking in a remote, fast-paced environment. Detail-oriented, self-motivated, and solution-focused. Why Join TalentPop App? Performance-based raises and commission opportunities. Paid time off to relax and recharge. HMO health coverage or health stipend (depending on location) for peace of mind. Recognition bonuses to celebrate your wins. 100% permanent work-from-home setup. Supportive and collaborative team culture with room for career growth. When applying, please include the application code: BCS to be prioritized in the review process. If asked what role you're applying for, please select or write Brand Concierge . Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App! Show more Show less

SEO Assistant (Remote) – Join the TalentPop Team! At TalentPop, we’re passionate about helping eCommerce brands scale by delivering exceptional support and strategic expertise. We’re currently looking for a detail-oriented, data-driven, and creative SEO Assistant to join our growing remote team! As our SEO Assistant, you’ll work closely with our SEO and Marketing teams to implement effective search engine optimization strategies that help our clients’ brands shine online. This is your opportunity to build your career in a fast-paced, people-first environment where your growth truly matters. What You'll Love About Working With Us Remote-first workplace that values work-life balance Supportive, collaborative team culture with ongoing training Career development opportunities and performance-based bonuses Paid time off around holidays and annual performance increases Health & dental insurance (or health stipends where applicable) What You’ll Do Conduct SEO audits, keyword research, and content optimization Support backlink outreach and monitor site performance using Google Analytics Manage product catalogs, site structure, and Shopify CMS Use tools like Klaviyo to analyze customer behavior and engagement Create reports and stay updated on SEO trends and best practices What We’re Looking For 1+ years of SEO experience in an eCommerce setting Proficiency with tools like Ahrefs, SEMrush, Google Analytics, and Excel Experience with Shopify, Klaviyo, and Google Merchant Center (preferred) Excellent writing skills; design experience (e.g., Canva) is a plus Self-starter who thrives in a remote, fast-paced environment If you're passionate about SEO, excited by data, and love helping brands grow, then we want to hear from you! At TalentPop, we believe in building strong, authentic teams—and you could be our next great addition. Show more Show less

We're Hiring: Influencer Marketing Specialist Location: Remote | Full-time At TalentPop, we’re passionate about helping e-commerce brands grow — and we’re looking for someone who shares that same energy. If you’re a creative thinker who lives and breathes influencer marketing, this might be your next big move. What This Role Is All About You’ll take the lead in building influencer partnerships that feel real, deliver results, and represent our brand authentically. From strategy to execution, your work will directly shape how we show up in the digital world. What You’ll Be Doing Designing and executing influencer campaigns that align with brand goals Discovering and connecting with influencers who get our voice and audience Managing relationships, contracts, and timelines with professionalism and heart Providing creative direction and ensuring on-brand content Tracking campaign performance and using insights to improve results What Makes You a Great Fit At least 1 year of experience running influencer campaigns Strong communication and relationship-building skills Knowledge of social media platforms, creator trends, and emerging voices Analytical mindset — you know how to read results and optimize accordingly A creative spirit with a passion for digital storytelling What We Offer Fully remote setup Performance-based annual increases and bonuses Health and dental insurance (or a monthly health stipend for countries where coverage isn’t available) Paid time off to rest and recharge Ongoing professional development in a fast-growing e-commerce environment Tech Requirements Personally owned PC or laptop Reliable internet connection (minimum 15 Mbps upload/download) To Apply Include this application code in your submission: INFL25 Applications without the code may not be reviewed. Excited to see how you’ll help us grow through authentic influencer storytelling. Let’s create something meaningful — together. Show more Show less

We’re TalentPop – a people-first customer experience agency that helps eCommerce brands scale through world-class support. We’re on the hunt for a highly creative and detail-oriented Video and Graphic Designer to join our fully remote team. If you're passionate about visual storytelling and thrive in a fast-paced, collaborative environment, this is your opportunity to make an impact with one of the fastest-growing CX agencies in the eCommerce space. Perks & Benefits Annual performance-based salary increases Paid Time Off Health and dental coverage or a health stipend depending on location Work from home Opportunities for growth and advancement Work Schedule Full-Time, Fully Remote Responsibilities Collaborate with the marketing and content team to conceptualize and produce dynamic creative assets Design and edit video content, graphics, and visuals for websites, social media, ads, and email marketing Manage and organize design assets and maintain version control best practices Balance multiple projects while maintaining high quality and meeting deadlines Contribute ideas that elevate brand aesthetics and campaign performance Requirements Minimum 1 year of experience in video editing and/or graphic design Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Klaviyo, and/or Canva Strong portfolio showcasing your visual storytelling and digital design work Awareness of platform-specific trends and best practices for social and digital content Bonus: Familiarity with HTML, CSS, and web design principles Internet & Tech Requirements Stable internet connection of at least 20 Mbps via LAN (wired connection) Own laptop or desktop with at least an Intel i5 processor (or equivalent) and 8GB RAM Ready to create with a team that values your creativity and supports your growth? Apply now and grow your career with TalentPop. Show more Show less

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. HMO health coverage or a health stipend (depending on location) to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. When applying, kindly include the application code BCS — it helps us review your application faster! Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

We’re TalentPop – a people-first customer experience agency that helps eCommerce brands scale through world-class support. We’re on the hunt for a highly creative and detail-oriented Video and Graphic Designer to join our fully remote team. If you're passionate about visual storytelling and thrive in a fast-paced, collaborative environment, this is your opportunity to make an impact with one of the fastest-growing CX agencies in the eCommerce space. Perks & Benefits Annual performance-based salary increases Paid Time Off Health and dental coverage or a health stipend depending on location Work from home Opportunities for growth and advancement Work Schedule Full-Time, Fully Remote Responsibilities Collaborate with the marketing and content team to conceptualize and produce dynamic creative assets Design and edit video content, graphics, and visuals for websites, social media, ads, and email marketing Manage and organize design assets and maintain version control best practices Balance multiple projects while maintaining high quality and meeting deadlines Contribute ideas that elevate brand aesthetics and campaign performance Requirements Minimum 1 year of experience in video editing and/or graphic design Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Klaviyo, and/or Canva Strong portfolio showcasing your visual storytelling and digital design work Awareness of platform-specific trends and best practices for social and digital content Bonus: Familiarity with HTML, CSS, and web design principles Internet & Tech Requirements Stable internet connection of at least 20 Mbps via LAN (wired connection) Own laptop or desktop with at least an Intel i5 processor (or equivalent) and 8GB RAM Ready to create with a team that values your creativity and supports your growth? Apply now and grow your career with TalentPop. Show more Show less