Love helping people grow while flexing your own creative skills? We’re looking for a Creative Training Coach to inspire and upskill our team of virtual assistants in creative roles. If coaching, creating, and seeing people thrive excites you, this role is for you! What You’ll Be Doing Build training programs that teach creative skills and prepare VAs for client-facing work. Lead virtual sessions that are engaging, interactive, and inspiring. Train the team in Social Media, Email Marketing, Graphic Design, and other creative areas. Guide new hires, evaluate skills, and help them deliver quality work. Run one-on-one and group coaching sessions to build confidence and improve performance. Collaborate with leadership to identify skills gaps, create learning paths, and track progress. Create and update training resources, decks, and modules that are practical and current. What You Bring 1–2 years of training or coaching experience (virtual experience is a plus). 1–2 years of VA experience, ideally in creative, marketing, or eCommerce roles. Hands-on experience in at least 2–3 areas: Social Media, Email Marketing, Graphic Design. Familiarity with tools like Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, etc. Strong communication skills and the ability to simplify complex ideas. Passion for creativity, learning, and helping others grow. Organized, detail-oriented, and comfortable with Gmail, Slack, Google Workspace, and similar tools. Home Office Setup Reliable internet (DSL, Cable, or Fiber) with LAN connection, 20 Mbps minimum. Perks & Benefits Permanent remote setup—work from anywhere. HMO coverage or health stipend. Performance bonuses for your hard work. Generous Paid Time Off to rest and recharge. Opportunities for growth in a supportive, creative environment. Why You’ll Love It Here Help shape the next generation of creative professionals. Work with supportive leaders and teammates who value growth and innovation. Clear paths for advancement and specialization. Make a real impact on clients and team members every day. Ready to Inspire Growth? If training, creativity, and helping others reach their potential excites you, we’d love to meet you! Join us and help build a team where growth and imagination go hand in hand.

Ignite Creativity: Creative Growth Training Specialist Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Creative Growth Training Specialist to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Virtual Assistant Skills Trainer (Creative Focus) Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Virtual Assistant Skills Trainer (Creative Focus) to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Ignite Creativity: Creative Growth Training Specialist Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Creative Growth Training Specialist to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Virtual Assistant Skills Trainer (Creative Focus) Ready to nurture the next wave of creative virtual talent? Join a rapidly growing leader in the eCommerce and creative support space, and help shape the future of innovation and excellence in virtual assistance! Your Mission: Cultivating Creative Growth We’re looking for a passionate Virtual Assistant Skills Trainer (Creative Focus) to empower and upskill our team of virtual assistants specializing in creative support. In this role, you won’t just teach—you’ll inspire, guide, and elevate. You’ll design engaging training experiences that strengthen our team’s creative and technical expertise, preparing them to thrive in fast-paced, client-facing environments. If you love coaching, creating, and cultivating potential, this is your opportunity to make an impact that lasts. What You’ll Be Doing Designing Creative Learning Experiences: Develop and deliver comprehensive training programs that cover foundational skills, creative best practices, and client-readiness for virtual assistants in creative-focused roles. Leading Engaging Virtual Sessions: Bring energy and creativity to your classes, transforming each session into an inspiring and interactive experience that sparks curiosity and collaboration. Upskilling for Success: Build advanced training programs focused on creative disciplines such as Social Media Marketing/Management, Email Marketing, and Graphic Design. Onboarding and Assessment: Guide new hires through onboarding and training, evaluating their skills and readiness to deliver quality creative work to clients. Coaching and Mentorship: Conduct one-on-one and group coaching sessions to refine performance, boost confidence, and encourage continuous improvement. Collaborating with Teams: Partner with leadership and client success teams to identify skills gaps, customize training plans, and measure outcomes for continuous learning growth. Creating Dynamic Content: Develop and update training decks, visuals, modules, and resource libraries that reflect current industry standards and creative trends. What You Bring 1–2 years of Training experience in talent development, coaching, or learning facilitation (virtual experience preferred). 1–2 years of Virtual Assistant experience preferred—ideally within the creative, marketing, or eCommerce space. Knowledge and hands-on experience in at least two to three of the following: Social Media Marketing/Management, Email Marketing, and Graphic Design. Familiarity with tools and apps related to these areas (e.g., Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, or similar). Excellent communication and presentation skills, with the ability to simplify complex creative concepts into clear, actionable steps. A passion for creative work, a love for learning, and a drive to help others grow and succeed. Strong organizational and planning skills, with attention to detail and consistency. Confidence using Gmail, Slack, Google Workspace, and other collaboration tools. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Perks & Benefits Permanent remote work setup, giving you the flexibility to work from anywhere. HMO coverage or a health stipend to support your health and well-being. Performance bonuses to reward your hard work and success. Generous Paid Time Off (PTO) to rest and recharge. Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App. Why You’ll Love Being Here Empower Creativity: Help shape the next generation of creative professionals while growing your own expertise. Collaborative Culture: Work alongside supportive leaders and teammates who value growth, innovation, and excellence. Career Growth: Clear pathways for advancement and opportunities to specialize in your creative strengths. Impact and Purpose: Every training you lead directly contributes to the success of our clients and the development of our people. Ready to Inspire Creativity and Growth? If you’re passionate about training, creativity, and helping others reach their full potential, we’d love to meet you. Let’s build a team where growth and imagination go hand in hand!

Love helping people grow while flexing your own creative skills? We’re looking for a Creative Training Coach to inspire and upskill our team of virtual assistants in creative roles. If coaching, creating, and seeing people thrive excites you, this role is for you! What You’ll Be Doing Build training programs that teach creative skills and prepare VAs for client-facing work. Lead virtual sessions that are engaging, interactive, and inspiring. Train the team in Social Media, Email Marketing, Graphic Design, and other creative areas. Guide new hires, evaluate skills, and help them deliver quality work. Run one-on-one and group coaching sessions to build confidence and improve performance. Collaborate with leadership to identify skills gaps, create learning paths, and track progress. Create and update training resources, decks, and modules that are practical and current. What You Bring 1–2 years of training or coaching experience (virtual experience is a plus). 1–2 years of VA experience, ideally in creative, marketing, or eCommerce roles. Hands-on experience in at least 2–3 areas: Social Media, Email Marketing, Graphic Design. Familiarity with tools like Canva, Meta Business Suite, Buffer, Mailchimp, Klaviyo, Adobe Creative Suite, etc. Strong communication skills and the ability to simplify complex ideas. Passion for creativity, learning, and helping others grow. Organized, detail-oriented, and comfortable with Gmail, Slack, Google Workspace, and similar tools. Home Office Setup Reliable internet (DSL, Cable, or Fiber) with LAN connection, 20 Mbps minimum. Perks & Benefits Permanent remote setup—work from anywhere. HMO coverage or health stipend. Performance bonuses for your hard work. Generous Paid Time Off to rest and recharge. Opportunities for growth in a supportive, creative environment. Why You’ll Love It Here Help shape the next generation of creative professionals. Work with supportive leaders and teammates who value growth and innovation. Clear paths for advancement and specialization. Make a real impact on clients and team members every day. Ready to Inspire Growth? If training, creativity, and helping others reach their potential excites you, we’d love to meet you! Join us and help build a team where growth and imagination go hand in hand.

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems: Troubleshoot issues effectively and find quick resolutions. Understand Needs: Personalize interactions to build strong customer relationships. Collaborate: Work closely with your team to enhance the customer experience. Improve Processes: Offer feedback to refine our service quality. What We're Looking For 1+ year of remote/online experience in customer service or a similar role. Experience with bilingual customer support is an advantage. Excellent written and verbal communication skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure. Familiarity with E-Commerce and CRM systems is a plus. Fluent in French and English. Tech Requirements Personal PC or laptop with a minimum i5 processor. Stable internet connection with at least 15 Mbps upload and download speeds. Perks And Benefits Competitive wage with annual increases. Paid Time Off to recharge. Health stipend available. Performance Bonuses for your hard work. Permanent work-from-home setup. We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!

Strategic support for strategic leaders. TalentPop is a rapidly growing e-commerce enablement company dedicated to helping brands thrive. We're seeking a skilled Executive Operations Specialist to provide strategic, high-level support to our leadership team. This role is for a proactive individual who excels at managing complexity and empowering executives to focus on key initiatives. Key Responsibilities Manage and optimize complex calendars, travel, and logistics. Serve as the primary point of contact for internal and external communications, handling all correspondence with discretion and professionalism. Initiate and manage projects, ensuring they are completed on time and with a high degree of quality. Conduct research and prepare reports to support executive decision-making. Uphold strict confidentiality and professional standards in all interactions. Qualifications Experience: A minimum of 6 months of experience in an administrative or executive assistant role, with a strong preference for experience supporting high-level executives. Skills: Exceptional written and verbal communication, impeccable organizational skills, and a high level of discretion. Mindset: A solutions-first, proactive mindset with a strong ability to anticipate needs and prioritize tasks effectively. Technical: Must be tech-savvy and comfortable with various digital tools and platforms. Availability: Must be available full-time (40 hrs/week) during U.S. business hours. Technical Requirements Internet: A stable, high-speed internet connection (minimum 25 Mbps download/upload). Computer: Personal PC or laptop with an i5 processor (or equivalent). Why Join Our Team? Flexible Work: A 100% remote position that allows you to work from anywhere. Growth Opportunities: We support your professional development with continuous learning and career advancement pathways. Work-Life Balance: Generous paid time off and health benefits to ensure your well-being. Impactful Work: Your contributions will directly enable our leadership to drive the company forward. Important: Please include the application code EA in your submission to be considered. We look forward to reviewing your application!

Nous recrutons : Spécialiste du Support Client Francophone (Voix & Chat) – Télétravail Parlez-vous couramment le français et l’anglais ? Avez-vous le sens de la résolution de problèmes et le souci d’offrir un service exceptionnel ? Si vous souhaitez rejoindre une équipe en pleine croissance qui valorise le professionnalisme, le développement et la satisfaction client — cette opportunité est faite pour vous. Vos missions En tant que Spécialiste du Support Client, vous serez le premier point de contact pour nos clients francophones. Vous traiterez leurs demandes par appels entrants, chat en direct et e-mails, en veillant à ce que chaque interaction soit rapide, claire et utile. Responsabilités principales Fournir une assistance de qualité en français et en anglais par téléphone et chat Identifier, analyser et résoudre les problèmes des clients avec professionnalisme et réactivité Créer une relation de confiance en personnalisant chaque interaction Collaborer avec votre équipe pour garantir un service cohérent et de haute qualité Partager les retours clients et les pistes d’amélioration afin d’optimiser nos processus Profil recherché Minimum 1 an d’expérience en télétravail/service client ou poste similaire Expérience en support client bilingue appréciée Excellentes compétences en communication écrite et orale Expérience avec Gorgias, Zendesk, Shopify ou outils similaires appréciée Capacité à garder son calme et à rester orienté solutions sous pression Connaissance du secteur E-Commerce et des systèmes CRM est un plus Maîtrise du français et de l’anglais obligatoire Compétences techniques requises Ordinateur ou PC portable avec processeur minimum Intel i5 Connexion Internet stable avec au moins 15 Mbps en téléchargement et en envoi Avantages et bénéfices Salaire compétitif avec révisions annuelles des performances Congés payés pour favoriser l’équilibre vie professionnelle / vie personnelle Indemnité mensuelle de santé Primes de performance basées sur les indicateurs clés (KPI) Poste 100 % en télétravail de manière permanente Rejoignez une entreprise qui valorise vos compétences linguistiques et votre engagement envers un service client d’excellence. Postulez dès aujourd’hui et devenez un membre essentiel d’une équipe solidaire et orientée résultats.

Si vous êtes un·e véritable résolveur·se de problèmes, que vous aimez aider les gens et que vous êtes bilingue en français et en anglais, nous voulons vous avoir dans notre équipe. Rejoignez TalentPop en tant que Spécialiste du Support Client Bilingue (Français + Anglais) et devenez l’interlocuteur·rice fiable et chaleureux·se sur lequel nos clients et leurs consommateurs peuvent compter. Dans ce rôle, vous ne ferez pas que répondre aux questions — vous construirez des relations et aurez un impact concret. Vous serez le premier point de contact pour nos clients, en leur offrant un support de qualité par appels, chats et e-mails. Votre capacité à communiquer clairement et calmement dans deux langues sera essentielle pour résoudre leurs problèmes et leur offrir une expérience positive. Vos missions Champion·ne du Client : Offrir un support exceptionnel et garantir que chaque interaction soit une expérience positive. Résolution avec Confiance : Identifier et résoudre rapidement les problèmes en apportant des solutions efficaces. Créer des Liens : Utiliser vos excellentes compétences en communication pour établir des relations solides et durables. Collaborer et Améliorer : Travailler étroitement avec l’équipe afin de partager vos idées et contribuer à améliorer continuellement notre service. Profil recherché Expérience : Minimum d’un an d’expérience en support client bilingue à distance ou dans un rôle similaire. Communication : Excellentes compétences écrites et orales en français et en anglais. Aisance technologique : Connaissance des plateformes de support client comme Gorgias, Zendesk ou Shopify (un atout). Résolveur·se de problèmes : Capacité à rester calme et concentré·e, même en situation de pression. Connaissance e-commerce : Une expérience avec l’e-commerce et les systèmes CRM est un plus. Exigences techniques Matériel : Un ordinateur personnel ou portable avec processeur minimum i5 (ou équivalent). Internet : Une connexion stable avec au moins 15 Mbps en débit descendant et ascendant. Nos avantages Télétravail : Poste 100 % à distance et permanent. Rémunération compétitive : Salaire attractif avec augmentations annuelles. Congés payés : Bénéficiez de jours de repos rémunérés pour vous ressourcer. Primes : Des bonus de performance récompensent vos efforts. Santé : Une allocation santé pour soutenir votre bien-être. Prêt·e à avoir un impact au sein d’une équipe qui vous valorise ? Postulez dès aujourd’hui et grandissez avec TalentPop.

Si vous êtes un·e véritable résolveur·se de problèmes, que vous aimez aider les gens et que vous êtes bilingue en français et en anglais, nous voulons vous avoir dans notre équipe. Rejoignez TalentPop en tant que Spécialiste du Support Client Bilingue (Français + Anglais) et devenez l’interlocuteur·rice fiable et chaleureux·se sur lequel nos clients et leurs consommateurs peuvent compter. Dans ce rôle, vous ne ferez pas que répondre aux questions — vous construirez des relations et aurez un impact concret. Vous serez le premier point de contact pour nos clients, en leur offrant un support de qualité par appels, chats et e-mails. Votre capacité à communiquer clairement et calmement dans deux langues sera essentielle pour résoudre leurs problèmes et leur offrir une expérience positive. Vos missions Champion·ne du Client : Offrir un support exceptionnel et garantir que chaque interaction soit une expérience positive. Résolution avec Confiance : Identifier et résoudre rapidement les problèmes en apportant des solutions efficaces. Créer des Liens : Utiliser vos excellentes compétences en communication pour établir des relations solides et durables. Collaborer et Améliorer : Travailler étroitement avec l’équipe afin de partager vos idées et contribuer à améliorer continuellement notre service. Profil recherché Expérience : Minimum d’un an d’expérience en support client bilingue à distance ou dans un rôle similaire. Communication : Excellentes compétences écrites et orales en français et en anglais. Aisance technologique : Connaissance des plateformes de support client comme Gorgias, Zendesk ou Shopify (un atout). Résolveur·se de problèmes : Capacité à rester calme et concentré·e, même en situation de pression. Connaissance e-commerce : Une expérience avec l’e-commerce et les systèmes CRM est un plus. Exigences techniques Matériel : Un ordinateur personnel ou portable avec processeur minimum i5 (ou équivalent). Internet : Une connexion stable avec au moins 15 Mbps en débit descendant et ascendant. Nos avantages Télétravail : Poste 100 % à distance et permanent. Rémunération compétitive : Salaire attractif avec augmentations annuelles. Congés payés : Bénéficiez de jours de repos rémunérés pour vous ressourcer. Primes : Des bonus de performance récompensent vos efforts. Santé : Une allocation santé pour soutenir votre bien-être. Prêt·e à avoir un impact au sein d’une équipe qui vous valorise ? Postulez dès aujourd’hui et grandissez avec TalentPop.

Are you fluent in French and English ? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home. What You’ll Do As a Customer Support Representative , you’ll be assisting French-speaking customers via calls, chat, and email . You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped. Your Main Tasks Provide support in French and English through voice and chat Help troubleshoot customer issues quickly and kindly Personalize each interaction to make customers feel valued Collaborate with your teammates for smooth, consistent service Share feedback to help improve how we do things What You’ll Need At least 1 year of remote/online customer service or call center experience Experience with bilingual customer support is an advantage. Fluent in written and spoken French and English Great communication and problem-solving skills Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus Calm under pressure and focused on solutions E-commerce or CRM experience is a plus Work-from-Home Requirements A personal computer/laptop (at least i5 processor) Reliable internet with 15 Mbps+ download/upload speed Perks & Benefits Competitive salary with regular performance reviews Paid time off to rest and recharge Monthly health stipend Bonuses based on performance 100% remote work – no commute, ever! Why You’ll Love Working with Us We’re a growing company that values people—not just metrics. If you’re ready to grow your career, make customers happy, and work with a team that truly supports you— we’d love to hear from you. Apply today and let’s make great things happen together!

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems: Troubleshoot issues effectively and find quick resolutions. Understand Needs: Personalize interactions to build strong customer relationships. Collaborate: Work closely with your team to enhance the customer experience. Improve Processes: Offer feedback to refine our service quality. What We're Looking For 1+ year of remote/online experience in customer service or a similar role. Experience with bilingual customer support is an advantage. Excellent written and verbal communication skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure. Familiarity with E-Commerce and CRM systems is a plus. Fluent in French and English. Tech Requirements Personal PC or laptop with a minimum i5 processor. Stable internet connection with at least 15 Mbps upload and download speeds. Perks And Benefits Competitive wage with annual increases. Paid Time Off to recharge. Health stipend available. Performance Bonuses for your hard work. Permanent work-from-home setup. We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!

Strategic support for strategic leaders. TalentPop is a rapidly growing e-commerce enablement company dedicated to helping brands thrive. We're seeking a skilled Executive Operations Specialist to provide strategic, high-level support to our leadership team. This role is for a proactive individual who excels at managing complexity and empowering executives to focus on key initiatives. Key Responsibilities Manage and optimize complex calendars, travel, and logistics. Serve as the primary point of contact for internal and external communications, handling all correspondence with discretion and professionalism. Initiate and manage projects, ensuring they are completed on time and with a high degree of quality. Conduct research and prepare reports to support executive decision-making. Uphold strict confidentiality and professional standards in all interactions. Qualifications Experience: A minimum of 6 months of experience in an administrative or executive assistant role, with a strong preference for experience supporting high-level executives. Skills: Exceptional written and verbal communication, impeccable organizational skills, and a high level of discretion. Mindset: A solutions-first, proactive mindset with a strong ability to anticipate needs and prioritize tasks effectively. Technical: Must be tech-savvy and comfortable with various digital tools and platforms. Availability: Must be available full-time (40 hrs/week) during U.S. business hours. Technical Requirements Internet: A stable, high-speed internet connection (minimum 25 Mbps download/upload). Computer: Personal PC or laptop with an i5 processor (or equivalent). Why Join Our Team? Flexible Work: A 100% remote position that allows you to work from anywhere. Growth Opportunities: We support your professional development with continuous learning and career advancement pathways. Work-Life Balance: Generous paid time off and health benefits to ensure your well-being. Impactful Work: Your contributions will directly enable our leadership to drive the company forward. Important: Please include the application code EA in your submission to be considered. We look forward to reviewing your application!

Join TalentPop App as a Shopify / E-Commerce Assistant (Remote) Are you someone who thrives in the world of e-commerce and enjoys keeping operations smooth and organized? TalentPop App is on the lookout for a detail-oriented and driven individual to support our Shopify storefront. From keeping product listings polished to ensuring inventory flows without a hitch, you'll play a key role in our day-to-day success. What You'll Do Optimize product descriptions across all Shopify listings for clarity and conversion. Conduct regular reviews of the website to identify and correct errors or outdated information. Monitor and manage product inventory levels to avoid stock issues. Respond to customer reviews posted on Shopify to maintain brand trust and engagement. Update visual content including website banners, landing pages, and product photos as needed. Liaise with vendors to coordinate inventory management, place purchase orders, and track fulfillment status. What We’re Looking For At least 1 year of experience in an e-commerce or Shopify-related role. Proficiency with Shopify and e-commerce tools. Highly organized and self-sufficient, with excellent time management skills. Strong written communication skills and attention to detail. Proactive mindset and the ability to multitask effectively in a fast-paced environment. Technical Requirements Reliable internet connection with a minimum of 15 Mbps for both upload and download speed. Personal PC or laptop with a minimum i5 processor. Perks Of Working With TalentPop App Fully remote work setup with flexible collaboration. Paid time off to rest, recharge, and stay balanced. Health and dental coverage to keep you feeling your best. Recognition programs and growth opportunities within the team. Exciting holiday incentives and other team rewards. Important: To be considered for this position, please make sure to include the following application code in your submission: SVA25 . This code helps us quickly identify applicants for the Shopify / E-Commerce Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you’ve carefully read the job posting. This is your chance to grow your e-commerce skills while contributing to a collaborative and forward-thinking remote team at TalentPop App. Sound like a fit? We’d love to get to know you—apply now and bring your expertise to our team!

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team. IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.** When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter CSSS in that field. Your Dual-Impact Responsibilities: Support and Sales Growth You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion. Customer Success & Retention (Support Focus) Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone. Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution. Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty. Revenue Generation & Expansion (Sales Focus) Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts. Negotiation & Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets. Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success. What You Bring: The Service-to-Sales Skillset We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation. Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment. Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value. Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom). Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota). E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem. Our Commitment to You: Rewards and Flexibility We invest in specialists who are key to our customer and revenue growth. Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue. Work Flexibility: 100% permanent work-from-home setup—zero commute required. Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off. Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles. Technical Setup Requirements (Remote) A reliable personal computer or laptop (i5 processor or modern equivalent). A stable, high-speed, and reliable wired internet connection (minimum 15 Mbps download and upload speed) for crystal-clear video calls. A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions. Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual performance-based increases Paid time off so you can take care of yourself Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best Holiday bonuses to show appreciation for your hard work A fully remote work setup — no commuting, ever Opportunities for growth and advancement as we continue to expand What We’re Looking For Excellent English communication skills (both written and spoken) At least 1 year of online/remote customer service experience (especially in e-commerce or remote support) Experience with platforms like Zendesk, Gorgias, or Shopify is a plus or an advantage Patient, empathetic, and responsible problem-solver Enjoys being part of a team and takes pride in a job well done What You’ll Need To Work From Home Your own computer or laptop (i5 processor or equivalent preferred) A reliable internet connection (minimum of 15 Mbps upload/download speed) Use Application Code: CS READY TO JOIN US? If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!

Executive Administrative Assistant | TalentPop (Remote) Strategic support for strategic leaders. The backbone of our executive team, turning strategy into seamless operation. TalentPop is a high-growth e-commerce enablement company dedicated to helping brands thrive . We're looking for a highly organized, discreet, and proactive Executive Administrative Assistant to serve as a crucial force multiplier for our leadership. This role is perfect for a self-starter who excels in a fast-paced, fully remote environment. What You'll Be Doing This role is the operational anchor for our executives—far more than scheduling. Your key responsibilities include: Executive Coordination: Expertly manage comprehensive calendars, intricate travel, and complex logistics to maximize executive time. Communication Hub: Serve as the professional point of contact for all correspondence, drafting and managing communication with the highest discretion. Project Leadership: Take ownership of key administrative projects from start to finish, ensuring high standards and timely delivery. Strategic Insight: Conduct focused research and prepare polished reports/presentations to inform high-stakes decision-making. Confidentiality & Standards: Maintain the absolute highest level of professional discretion when handling sensitive company information. What We're Looking For We need an administrative pro with a solutions-first mindset. Experience: Minimum of 6 months in an Administrative or Executive Assistant role. Experience supporting C-level or high-level executives is strongly preferred. Skills: Exceptional organizational and communication skills (written and verbal), with the ability to match the polish and tone of executive leadership. Mindset: A proactive, solution-oriented approach—you anticipate challenges and address needs before they are requested. Technical Acumen: Highly tech-savvy and comfortable quickly mastering new digital platforms and collaboration tools. Availability: Full-time (40 hours/week) during U.S. business hours is required. Why Join TalentPop? We Invest In Your Success And Well-being 100% Remote Flexibility: Work from anywhere! Direct Impact: Your work directly enables our leadership to drive major strategic outcomes. Invested Growth: Access to continuous learning and clear career advancement pathways. Total Well-being: We offer generous paid time off and health benefits. Ready to become an essential part of the TalentPop leadership engine? To be considered, please include the application code EA in your submission. We look forward to reviewing your application!

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual performance-based increases Paid time off so you can take care of yourself Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best Holiday bonuses to show appreciation for your hard work A fully remote work setup — no commuting, ever Opportunities for growth and advancement as we continue to expand What We’re Looking For Excellent English communication skills (both written and spoken) At least 1 year of online/remote customer service experience (especially in e-commerce or remote support) Experience with platforms like Zendesk, Gorgias, or Shopify is a plus or an advantage Patient, empathetic, and responsible problem-solver Enjoys being part of a team and takes pride in a job well done What You’ll Need To Work From Home Your own computer or laptop (i5 processor or equivalent preferred) A reliable internet connection (minimum of 15 Mbps upload/download speed) Use Application Code: CS READY TO JOIN US? If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!

Join TalentPop App as a Shopify / E-Commerce Assistant (Remote) Are you someone who thrives in the world of e-commerce and enjoys keeping operations smooth and organized? TalentPop App is on the lookout for a detail-oriented and driven individual to support our Shopify storefront. From keeping product listings polished to ensuring inventory flows without a hitch, you'll play a key role in our day-to-day success. What You'll Do Optimize product descriptions across all Shopify listings for clarity and conversion. Conduct regular reviews of the website to identify and correct errors or outdated information. Monitor and manage product inventory levels to avoid stock issues. Respond to customer reviews posted on Shopify to maintain brand trust and engagement. Update visual content including website banners, landing pages, and product photos as needed. Liaise with vendors to coordinate inventory management, place purchase orders, and track fulfillment status. What We’re Looking For At least 1 year of experience in an e-commerce or Shopify-related role. Proficiency with Shopify and e-commerce tools. Highly organized and self-sufficient, with excellent time management skills. Strong written communication skills and attention to detail. Proactive mindset and the ability to multitask effectively in a fast-paced environment. Technical Requirements Reliable internet connection with a minimum of 15 Mbps for both upload and download speed. Personal PC or laptop with a minimum i5 processor. Perks Of Working With TalentPop App Fully remote work setup with flexible collaboration. Paid time off to rest, recharge, and stay balanced. Health and dental coverage to keep you feeling your best. Recognition programs and growth opportunities within the team. Exciting holiday incentives and other team rewards. Important: To be considered for this position, please make sure to include the following application code in your submission: SVA25 . This code helps us quickly identify applicants for the Shopify / E-Commerce Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you’ve carefully read the job posting. This is your chance to grow your e-commerce skills while contributing to a collaborative and forward-thinking remote team at TalentPop App. Sound like a fit? We’d love to get to know you—apply now and bring your expertise to our team!