About the job: Job Title: Instructor Offline Learning Centres Location: Pune Working Days: 6 (Monday Saturday) About upGrad Founded in 2015, upGrad is Asias largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more: www.upgrad.com/offline-centres About the Role As an Instructor at our Offline Learning Centres, you will deliver engaging sessions in Data Science, Machine Learning, Deep Learning, and related fields to students and working professionals. You will play a vital role in ensuring high-quality learning outcomes through classroom teaching, mentorship, and academic support. This is a unique opportunity to combine your passion for technology and education, while shaping the careers of tomorrow. 6 Reasons to Join upGrad Offline Learning Centres 1.Career Growth & SME Pathway: Accelerate your career with opportunities to move into leadership roles and grow as a Subject Matter Expert by contributing to content development, curriculum design and new program launches. 2.Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount for your family. 3.Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself and your family, plus a 24x7 mental health helpline for all-round support. 4.Attractive Incentives: Earn additional incentives for successful student referrals from your batches, giving you direct rewards for expanding the learner community. 5.Employee Referral Bonus: Receive INR 15,000 for every successful employee referral bring great talent to upGrad and get rewarded. 6.Impact & Exposure: Opportunity to work with industry leaders, design cutting-edge content, and directly impact learner success. Key Responsibilities Deliver in-person lectures and training sessions in Data Science, Machine Learning, Deep Learning and related domains. Guide learners through concepts, case studies, and projects to ensure strong understanding and application. Collaborate with Centre Managers and academic teams to monitor learner progress and outcomes. Support students with doubt-solving, mentorship, and building career-ready skills. Continuously update knowledge and content to stay current with industry trends and tools. Skills & Experience Minimum 2+ years of teaching/training experience in Data Science, Machine Learning, or related fields. Strong programming skills in Python and understanding of SQL, Excel. Solid grasp of ML/DL concepts such as Regression, Decision Trees, Random Forests, Ensemble methods, Neural Networks, NLP, Recommendation Systems, etc. Strong communication, presentation, and mentoring skills. Comfortable with both classroom delivery and online teaching (camera-facing). Education: BE/ B.Tech (minimum); Postgraduate preferred. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrads programs and offerings. As an Admission Profiler you will serve as the vital link between upGrads potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors. RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company. Min Graduation is required. Previous experience working a 6-day work week. Currently working in the capacity of an individual contributor. Proven track record of meeting targets in the existing company. SKILLS Excellent verbal communication skills with an emphasis on fluency in the English language. Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions. Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: Were looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. Youll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious, customer-obsessed, and capable of solving problems across a broad tech stack. Key Responsibilities - Provide timely and effective technical support via email, chat, and calls Troubleshoot issues related to APIs, integrations, performance, and access Reproduce customer issues and document bugs for escalation to engineering Write knowledge base articles, FAQs, and documentation to reduce incoming queries Collaborate with engineering and product teams to resolve recurring issues Monitor support dashboards and meet defined SLAs and CSAT goals Assist in onboarding and training users where required Identify patterns and provide feedback for continuous product improvement Must-Have Skills - 1 4 years of experience in technical/customer support or engineering roles Strong problem-solving and troubleshooting abilities Experience with support tools (e.g., Zendesk, Freshdesk, Intercom) Understanding of web technologies (HTTP, REST APIs, browsers) Comfortable with logs, CLI tools, basic database queries (SQL) Excellent communication and documentation skills Ability to empathize with users and stay calm under pressure Bonus Skills - Familiarity with scripting (Python, Bash, or JavaScript) Experience supporting SaaS platforms or B2B tech products Exposure to DevOps or cloud platforms (AWS, GCP, Azure) Understanding of CI/CD or containerized apps (Docker, Kubernetes) Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: Designation- Video Editors/Motion Graphics Artist Location- Mumbai (Andheri-Marol) Exp- 2-6 yrs No of open positions- 3 Salary- 4-7 LPA Shift Details- Mon - Fri (Work From Office) About the Role We are looking for a creative and technically sound Video Editor & Motion Graphics Artist to join our creative team. The ideal candidate should have a strong foundation in video editing and motion graphics, along with a keen interest in using AI-powered tools to enhance video production and visual storytelling. This role is ideal for professionals who want to grow in a fast-paced, AI-driven creative environment. Roles & Responsibilities: Video Editing: Edit and assemble high-quality videos from raw footage in line with creative briefs and brand guidelines. Optimize videos for multiple platforms such as YouTube, Instagram, Reels, and Shorts. Handle different video formats, resolutions, and codecs efficiently. Collaborate with content creators, designers, and producers to execute creative concepts. Motion Graphics & Visual Design: Design and animate motion graphics, titles, lower-thirds, infographics, and basic visual effects. Support storytelling through clean and engaging motion design. Maintain visual consistency across projects and follow established brand styles. AI Tools & Workflow: Use AI-based tools such as Midjourney, Kling, VEO3, Runway, or similar platforms for image generation, video enhancement, and creative experimentation. Assist in integrating AI tools into editing and motion graphics workflows to improve efficiency and output quality. Stay updated with emerging AI trends in video and motion design. Collaboration & Execution: Work closely with senior editors, motion designers, and creative leads. Take feedback positively and implement revisions efficiently. Contribute ideas during brainstorming and creative discussions. Project Management: Manage assigned tasks across multiple projects while meeting timelines. Ensure timely delivery of edits and motion assets with attention to detail. Desired Skills & Qualifications: Experience: 23 years of professional experience in video editing and motion graphics. Portfolio showcasing video edits and motion graphics work. Technical Skills: Proficiency in Adobe Premiere Pro or DaVinci Resolve. Expertise in of Adobe After Effects for motion graphics and animations. Hands-on experience with AI tools such as Midjourney, Kling, VEO3, Runway, Nano banana or similar platforms. Creative Skills: Understanding of visual composition, pacing, color correction, and storytelling. Ability to translate concepts into engaging visual content. Communication: Good communication and collaboration skills. Ability to understand feedback and improve output accordingly. Education: Bachelors degree in Film, Animation, Graphic Design, Digital Media, or equivalent practical experience. Good to Have: Experience in Ed-Tech or digital-first content production. Interest in AI-driven creative workflows. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

Job Title: Academic Counsellor upGrad Learning Centre Location: Andhra University (Visakhapatnam) Working Days: Monday to Saturday (6 days) About upGrad- upGrad is Asia's largest learning and workforce development company. It offers online and hybrid degrees, certifications, study-abroad programs, and upskilling courses. With 10M+ learners and 300+ global university partners, upGrad helps professionals grow in their careers. Role Overview - As an Academic Counsellor, you will guide students, understand their career goals, and help them choose the right upGrad program. This is a counselling + sales role based at the learning centre. Note: You will be seated at Andhra University to counsel students, handle walk-ins, and support them through the admission process. Key Responsibilities - - Counsel students through calls, walk-ins, and video meetings. - Understand their goals and suggest suitable upGrad programs. - Convert enquiries into admissions and meet monthly targets. - Handle the full admission process: enquiry ? counselling ? enrolment ? follow-up. - Maintain CRM data and track daily/weekly progress. - Coordinate with centre and university teams for smooth operations. Requirements- - Good communication and persuasion skills. - Target-driven and able to manage multiple tasks. - Basic knowledge of MS Excel.

About the job: Job Title: Academic Counsellor Offline Learning Centres Location: Pune Working Days: 6 (Monday Saturday) About upGrad Founded in 2015, upGrad is Asias largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more: www.upgrad.com/offline-centres About the Role As an Academic Counsellor, you will play a key role in guiding potential learners, helping them identify the right career path, and showcasing how upGrads programs can accelerate their journey. You will be responsible for driving enrollments and revenue by nurturing leads, providing consultative counselling, and closing sales in a highly competitive environment. 5 Reasons to Join upGrad Offline Learning Centres 1.Performance Incentives: Target monthly incentive of INR 30,000, with potential to earn 1.5X/2X of that based on performance. 2.Career Growth: Promotion opportunities in 1 year or lateral movement across other Business Units at upGrad. 3.Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount for your family. 4.Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself and your family, plus a 24x7 mental health helpline for all-round support. 5.Employee Referral Bonus: Receive INR 15,000 for every successful employee referral bring great talent to upGrad and get rewarded. Key Responsibilities Engage with potential learners through calls, video sessions, and in-centre meetings to understand their career goals and recommend suitable programs. Drive weekly & monthly enrollment and revenue targets by effectively converting leads into admissions. Manage the complete sales lifecycle from first interaction to enrollment and post-sales support. Track and improve key performance metrics such as counselling sessions, conversion rates, and revenue. Maintain accurate learner records on CRM and share feedback with the Marketing team to improve lead quality. Work closely with centre teams to ensure a smooth learner journey and high satisfaction levels. Skills & Experience Graduate with 25 years of experience in consultative or B2C sales (education industry exposure preferred). Strong communication, persuasion and relationship-building skills. Organized, detail-oriented and able to manage multiple priorities under pressure. Empathetic listener with ability to build trust and focus on learner success. Comfortable with CRM tools and basic MS Office proficiency. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrads programs and offerings. As an Admission Profiler you will serve as the vital link between upGrads potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors. RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company. Min Graduation is required. Previous experience working a 6-day work week. Currently working in the capacity of an individual contributor. Proven track record of meeting targets in the existing company. SKILLS Excellent verbal communication skills with an emphasis on fluency in the English language. Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions. Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: Job Title: Senior Admission Counsellor - Study Abroad Location: Noida Working Days: 6 (Monday Saturday) Timings: 10:30 AM 8:30 PM (Inclusive of extending working hours) About upGrad Founded in 2015, upGrad is Asias largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more: www.upgrad.com/study-abroad About the role As a Senior Admission Counsellor - Study Abroad, you will play a key role in guiding students and parents through their overseas education journey via face-to-face counselling sessions. Your focus will be to understand student aspirations, recommend the right universities and courses across destinations (USA, UK, Germany, Canada, Australia and more) and provide end-to-end support from enquiry to admission. 5 Reasons to join upGrad Study Abroad Performance Incentives : Target monthly incentive of INR 25000 40000 with potential to earn 1.5X/2X of that based on performance. Apart from this, there are additional payouts for special schemes on referrals. Career Growth : Eligible for promotion in 1 year or lateral move to other Business Units in India and abroad. Upskilling for Self & Family : 100% free upGrad programs for employees, 50% discount for family members. Health & Wellbeing : INR 5L medical insurance for self + family and 24x7 mental health helpline. Referral Bonus : INR 15,000 for successful referrals, get more colleagues to join upGrad Key Responsibilities Conduct in-person counselling sessions with students and parents. Guide them on country options, universities, courses, and eligibility requirements. Support students with applications, documentation, interview, and visa processes. Build strong relationships and trust to drive conversion of enquiries to admissions. Achieve monthly counselling and enrollment targets Skills & Experience Minimum 1-2 years of experience in admissions/counselling or education sales (with at least 1 year in the same company). Study Abroad knowledge is preferred, but not mandatory - structured training will be provided. Strong communication and influencing skills to engage effectively with students and parents. Demonstrated track record of achieving counselling/enrollment targets. Minimum education qualification: Graduation in any stream; Postgraduate preferred. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: Job Title: Senior Admission Counsellor - Study Abroad Location: Pune Working Days: 6 (Monday Saturday) Timings: 10:30 AM 8:30 PM About upGrad Founded in 2015, upGrad is Asias largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more: www.upgrad.com/study-abroad About the role As a Senior Admission Counsellor - Study Abroad, you will play a key role in guiding students and parents through their overseas education journey via face-to-face counselling sessions. Your focus will be to understand student aspirations, recommend the right universities and courses across destinations (USA, UK, Germany, Canada, Australia and more) and provide end-to-end support from enquiry to admission. 5 Reasons to join upGrad Study Abroad Performance Incentives : Target monthly incentive of INR 25000 40000 with potential to earn 1.5X/2X of that based on performance. Apart from this, there are additional payouts for special schemes on referrals. Career Growth : Eligible for promotion in 1 year or lateral move to other Business Units in India and abroad. Upskilling for Self & Family : 100% free upGrad programs for employees, 50% discount for family members. Health & Wellbeing : INR 5L medical insurance for self + family and 24x7 mental health helpline. Referral Bonus : INR 15,000 for successful referrals, get more colleagues to join upGrad Key Responsibilities Conduct in-person counselling sessions with students and parents. Guide them on country options, universities, courses, and eligibility requirements. Support students with applications, documentation, interview, and visa processes. Build strong relationships and trust to drive conversion of enquiries to admissions. Achieve monthly counselling and enrollment targets Skills & Experience Minimum 1-2 years of experience in admissions/counselling or education sales (with at least 1 year in the same company). Study Abroad knowledge is preferred, but not mandatory - structured training will be provided. Strong communication and influencing skills to engage effectively with students and parents. Demonstrated track record of achieving counselling/enrollment targets. Minimum education qualification: Graduation in any stream; Postgraduate preferred. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: Academic Counsellor Bangalore (Offline Learning Centre) Location - Bangalore Role Overview: Were hiring an Academic Counsellor for our Offline Learning Centre in Bangalore. The role involves guiding learners, understanding their career goals, and driving enrolments for upGrads degree and certification programs. Key Responsibilities: Counsel prospective learners through calls, video sessions, and in-centre meetings. Understand learner needs and recommend suitable programs. Achieve weekly and monthly enrolment targets. Maintain accurate records and follow-ups in CRM. Requirements: Minimum 1+ year of EdTech sales, pre-sales, or counselling experience. Graduate or pursuing with strong communication and persuasion skills. Target-driven and proficient in MS Office & CRM tools. Why Join upGrad: Attractive incentives and growth opportunities. Free upGrad courses for employees (50% off for family). 5L medical insurance & 24x7 mental health support. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: Job Title: Senior Admission Counsellor Company: upGrad Location: INDORE Work Mode: Work from Office Working Days: 6 Days (MonSat) | Timings: 10:30 AM 7:30 PM Job Role: Call and qualify assigned leads via auto-dialer Understand learner needs and build interest in upGrad programs Schedule Video Counselling (VC) sessions with Admission Counsellors Maintain lead details and follow-ups in CRM Meet daily calling and VC booking targets Eligibility: 2+ years of EdTech sales experience (Study Abroad preferred) Graduate in any discipline Minimum 1 year stability in current/last role Experience as an Individual Contributor Comfortable with a 6-day work week Skills Required: Strong English communication Lead qualification & counselling skills Target-driven mindset Basic CRM & MS Office knowledge Industry: EdTech / Education Role Category: Inside Sales / Admission Counselling Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: Hiring: Senior Admission Counsellor | upGrad Location Indore MonSat | 10:30 AM 7:30 PM We are looking for Senior Admission Counsellors to engage with leads, qualify learner interest, and schedule Video Counselling (VC) sessions for upGrads career programs. Key Responsibilities Connect with assigned leads via auto-dialer Qualify prospects and build learner rapport Schedule Video Counselling sessions Update lead details in CRM Meet daily calling and VC booking targets Requirements 2+ years of EdTech sales / Admission Counselling experience Graduation mandatory (Study Abroad experience is a plus) Strong English communication & persuasion skills Target-driven, Individual Contributor role See less Set alert for similar jobs Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: Job Title: Senior Admission Counsellor Company: upGrad Location: Chennai Work Mode: Work from Office Working Days: 6 Days (MonSat) Job Role: Call and qualify assigned leads via auto-dialer Understand learner needs and build interest in upGrad programs Schedule Video Counselling (VC) sessions with Admission Counsellors Maintain lead details and follow-ups in CRM Meet daily calling and VC booking targets Eligibility: 2+ years of EdTech sales experience (Study Abroad preferred) Graduate in any discipline Minimum 1 year stability in current/last role Experience as an Individual Contributor Comfortable with a 6-day work week Skills Required: Strong English communication Lead qualification & counselling skills Target-driven mindset Basic CRM & MS Office knowledge Industry: EdTech / Education Role Category: Inside Sales / Admission Counselling Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

We are hiring for Field sales officer profile for Axis Bank for Delhi, Uttar Pradesh, Uttarakhand , Punjab and Haryana location Freshers also can be considered Interested candidates can share their resume on komal1.jain@upgrad.com & 6239291194 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

About the job: We are looking for Senior Admissions Counsellor/Admission Counsellor for our E Learning Sales Team who can effectively assist the organization's sales and growth efforts by contributing to new customer acquisition. Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Requirements: Previous experience in an outbound call center or a related sales position is preferred. Proven inside sales experience of 1- 5 Years. Ed-tech or Call-center background experience is preferred. Track record of over-achieving quota. Inbound/ Outbound calling experience. Excellent verbal and email communication skills Experience working with LS or similar CRM. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

Job Title: Academic Counsellor Offline Learning Centres Location: Noida Working Days: 6 (Monday Saturday) About upGrad Founded in 2015, upGrad is Asia's largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more: www.upgrad.com/offline-centres About the Role As an Academic Counsellor, you will play a key role in guiding potential learners, helping them identify the right career path, and showcasing how upGrad's programs can accelerate their journey. You will be responsible for driving enrollments and revenue by nurturing leads, providing consultative counselling, and closing sales in a highly competitive environment. 5 Reasons to Join upGrad Offline Learning Centre s 1. Performance Incentives: Target monthly incentive of INR 30,000, with potential to earn 1.5X/2X of that based on performance. 2. Career Growth: Promotion opportunities in 1 year or lateral movement across other Business Units at upGrad. 3. Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount for your family. 4. Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself and your family, plus a 24x7 mental health helpline for all-round support. 5. Employee Referral Bonus: Receive INR 15,000 for every successful employee referral bring great talent to upGrad and get rewarded. Key Responsibilities Engage with potential learners through calls, video sessions, and in-centre meetings to understand their career goals and recommend suitable programs. Drive weekly & monthly enrollment and revenue targets by effectively converting leads into admissions. Manage the complete sales lifecycle from first interaction to enrollment and post-sales support. Track and improve key performance metrics such as counselling sessions, conversion rates, and revenue. Maintain accurate learner records on CRM and share feedback with the Marketing team to improve lead quality. Work closely with centre teams to ensure a smooth learner journey and high satisfaction levels. Skills & Experience Graduate with 02 years of experience in consultative or B2C sales (education industry exposure preferred). Strong communication, persuasion and relationship-building skills. Organized, detail-oriented and able to manage multiple priorities under pressure. Empathetic listener with ability to build trust and focus on learner success. Comfortable with CRM tools and basic MS Office proficiency.

We're looking for an Admissions Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles & Responsibilities Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes. Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded

Job Title: Senior Associate (Copy) Location: Mumbai Experience: 45 years in content or creative writing About the Role We're looking for a Content Writer to create clear, compelling, and high-impact content across campaigns, websites, learner communications, and video storytelling. This role is ideal for a strong writer who is hands-on with AI tools and excited about building scalable, AI-native content workflows in a fast-growing EdTech environment. Responsibilities Write sharp, engaging copy for websites (landing pages, product pages, SEO content) , campaigns, product marketing, social media, and learner-facing communications. Craft scripts, narratives, and storyboards for explainer videos, learning content, and promotional assets. Actively use AI writing and video tools (ChatGPT, Jasper, Writesonic, Descript, Synthesia, etc.) to ideate, draft, optimize, personalize, and localize content. Collaborate closely with design, video, marketing, and product teams to ensure cohesive storytelling across platforms. Maintain and evolve the brand voice across all content touchpoints. Support and review work from junior writers; contribute to building AI-first content workflows within the team. Skills & Qualifications 45 years of writing experience (ad agency, digital agency or brand side). Strong portfolio covering website content, campaign copy, digital content, and video scripts . Excellent command of language with the ability to simplify complex ideas into engaging narratives. Hands-on experience using AI writing and video tools as part of day-to-day content creation. Strong collaboration, communication, and storytelling skills

About the job: Job Title: Academic Counsellor upGrad Learning Centre Location: Andhra University (Visakhapatnam) Working Days: Monday to Saturday (6 days) About upGrad- upGrad is Asias largest learning and workforce development company. It offers online and hybrid degrees, certifications, study-abroad programs, and upskilling courses. With 10M+ learners and 300+ global university partners, upGrad helps professionals grow in their careers. Role Overview - As an Academic Counsellor, you will guide students, understand their career goals, and help them choose the right upGrad program. This is a counselling + sales role based at the learning centre. Note: You will be seated at Andhra University to counsel students, handle walk-ins, and support them through the admission process. Key Responsibilities - - Counsel students through calls, walk-ins, and video meetings. - Understand their goals and suggest suitable upGrad programs. - Convert enquiries into admissions and meet monthly targets. - Handle the full admission process: enquiry counselling enrolment follow-up. - Maintain CRM data and track daily/weekly progress. - Coordinate with centre and university teams for smooth operations. Requirements- - Good communication and persuasion skills. - Target-driven and able to manage multiple tasks. - Basic knowledge of MS Excel. Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2035-01-01 00:00:00

The Senior Manager University Alliances drives high-growth projects and operational excellence across University Alliances and BD. You'll lead strategic initiatives, align cross-functional teams, and act as a trusted liaison with senior university stakeholders. In addition, you will own Key Account Management for designated partner universities, including timely invoicing, collections, and revenue governance. The role demands strong analytics, crisp communication, and high ownership. Key Responsibilities - Strategic & Operational - Drive strategic projects: Lead high-impact initiatives to scale partnerships and improve top-line performance. Operational excellence: Design and implement SOPs; diagnose bottlenecks and institutionalize fixes. Cross-functional leadership: Orchestrate Sales, Marketing, Academics, Product, Finance, and Ops to deliver outcomes. Stakeholder management: Build trusted relationships with VCs/Registrars/Deans/CDOE heads; ensure alignment and smooth execution. Performance management: Track OKRs, dashboards, and cadence reviews (WBR/MBR/QBR); surface insights and opportunities. Issue/crisis management: Triage escalations; drive swift resolution; raise critical risks with clear mitigation plans. Market intelligence: Monitor higher-ed trends, regulatory updates, and competitive moves to inform strategy. Admin & coordination: Own meeting logistics, notes, actions, and follow-through for strategic reviews. Autonomous execution: Deliver end-to-end with minimal supervision in ambiguous, time-bound contexts. Key Account Management (Revenue & Governance) - Account ownership: Serve as primary point of contact for assigned university partners; run governance calendars (kickoffs, QBRs, renewal planning). Invoicing & documentation: Coordinate with Finance to issue accurate invoices on time per contract/MoU; maintain PO/WO/supporting docs. Collections: Own payment follow-upsaged AR tracking, escalation pathways, and resolution of disputes with clear documentation. Renewals & expansion: Drive adoption, NPS, upsell/cross-sell motions; secure timely renewals. Compliance: Ensure adherence to academic/contractual SLAs, data-privacy requirements, and audit trails. Who We're Looking For - Experience: 4+ years in program/project management, strategy/ops, or consulting; exposure to education, B2B, or high-value consumer tech preferred. Prior account management and AR/collections coordination is a strong plus. Education: Graduate/MBA (IIT/IIM/BITS or equivalent preferred). Skills & Attributes: o Analytical problem-solver; comfort with dashboards and Excel/BI o Executive communication; stakeholder management across CXO/academic/admin o High ownership, bias for action, and ability to thrive in ambiguity o Process rigor; documentation discipline; contract and SLA awareness o Passion for education and impact-led work