Customer Support Executive Customer Service Executive

Urgent Hiring in Malad, Mumbai – Banking, Customer Service, BPO and Real Estate

Job Location: Malad, Mumbai, Maharashtra
Job Type: Full-Time
Experience: Freshers and Experienced Candidates
Salary: ₹18,000 – ₹40,000 per month (CTC, depending on process and experience)

Job Description

We are hiring candidates for multiple openings across Banking, Customer Service, International BPO, Regional Language Processes, and Real Estate in Malad, Mumbai.

Freshers and experienced candidates are welcome to apply for suitable positions. Candidates with good communication skills and a customer-oriented approach are encouraged to apply.

Available Positions1. Banking Process – Inbound and Outbound

• Qualification: HSC, Undergraduate or Graduate
• Experience: Freshers and candidates with up to 1 year of experience
• Salary: ₹18,000 – ₹40,000 CTC
• Openings: 280
• Responsibilities: Handle customer calls, respond to banking-related queries, provide process information, and assist customers as per company guidelines.

2. Customer Service – Voice and Email

• Qualification: HSC or Graduate
• Experience: Freshers and Experienced Candidates
• Salary: ₹18,123 – ₹35,000 CTC
• Shift: Day shifts or rotational shifts
• Responsibilities: Resolve customer queries through calls and emails, maintain service quality, and provide timely customer support.

3. Real Estate – Sales and Customer Support

• Qualification: Undergraduate or Graduate
• Experience: Freshers and Experienced Candidates
• Salary: ₹22,000 – ₹32,000 CTC
• Openings: 120
• Responsibilities: Assist customers with property-related inquiries, handle follow-ups, support sales activities, and maintain customer relationships.

4. Regional Language Process

• Qualification: HSC or Graduate
• Languages Required: Malayalam, Tamil, Telugu, Kannada, Bengali, and Odia
• Preference: Malayalam-speaking candidates
• Salary: Depends on the process and language proficiency
• Responsibilities: Communicate with customers in the required regional language and provide customer support according to process requirements.

5. Premium Customer Service and Banking

• Qualification: As per process requirements
• Experience: 6 months to 1 year of BPO experience, depending on the process
• Salary: ₹24,270 – ₹40,000 CTC
• Skills Required: Strong English communication skills
• Responsibilities: Handle customer inquiries, provide premium customer service, and assist with banking-related queries.

Eligibility Criteria

• HSC, undergraduate, or graduate candidates, depending on the position.
• Freshers and experienced candidates are eligible for selected processes.
• Good verbal and written communication skills.
• Willingness to work day or rotational shifts, depending on the process.
• Regional language proficiency for language-specific positions.
• Prior BPO experience for selected premium customer service and banking roles.

Benefits and Work Schedule

• Multiple job opportunities across different processes.
• Competitive salary packages based on the role and experience.
• Fixed Sunday or rotational weekly offs, depending on the process.
• Opportunities for freshers and experienced candidates.

How to Apply

Interested candidates can contact the recruitment team for interview details and further information.
Location: Malad, Mumbai, Maharashtra

Apply now for suitable openings. Positions are subject to availability and individual process requirements.

Pay: ₹22,000.00 - ₹45,000.00 per month

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person