Job Description The IT Support Analyst is a member of the IT Support team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned EDUCATION Associate degree in information systems, Business, or related field, or equivalent experience. TECHNICAL SKILLS Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS SPECIAL REQUIREMENTS SPECIFIC TO JOB Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required EXPERIENCE PC support background and experience working in a call center / phone support environment. Additional Job Description Manage the L1 SD operation to optimize its efficiency and maximize support to the end-users. Supervise the operational level troubleshooting activity, identify cause of problems, and provide solutions to prevent further occurrences Provide technical guidance and consults with other IT teams, Lines of Business, Senior Leadership, etc. Manage workflow, SLAs, OLAs, ticket assignment and metrics review Maintain and ensure compliance to firm policies, procedures, and standards Work closely with Service Desk Manager and support projects and initiatives, Leadership Planning appropriate staffing levels Interviewing, selecting, orientating and training new staff Communicating performance expectations Providing ongoing feedback, recognition, mentoring, and coaching Delivering annual performance review Creating career growth opportunities and employee development plans Customer Relations Manage, report, and identify improvement opportunities through monitoring of customer feedback through various channels (CSAT surveys, phone audits, requested escalations, etc.) Work closely within Information Technology to communicate customer issues/feedback and develop plans to incorporate changes, fixes, or improvements as identified Change Management Participate in IT Change Management to ensure standard procedures are used for efficient and prompt handling of all changes to IT Services to minimize impact of any related incidents upon service. Monitor, report on, and develop actions plans for IT trends including, but not limited to those related to deployments, upgrades, end user responsivity, incident management instances, and industry trends. Communicate changes appropriately to support, IT, lines of business, and end users as needed. Facilitate escalation within the Service Desk and Information Technology, conduct technical calls, and provide backup to support staff as necessary.
As a Senior Developer for Microsoft Dynamics 365 Enterprise, you will be a key member of our Application Development team and will be responsible of performing billable client work, including but not limited to development and maintenance or support, solution design, and peer code review. You will develop technical specifications for implementation, configuration, customizations, and enhancements of Dynamics 365 Enterprise. This role requires programming experience with Dynamics 365 Enterprise and excellent interpersonal and communication skills. You must be client-focused and team oriented. In this role, you will be a valued member of our technical team with other developers, you will be responsible of all phases of the development lifecycle using a defined project methodology, and will report directly to a Technical Manager. This position also requires maintaining ongoing relationships with key Business Applications US team contacts. In this role, as a Senior Developer, you may have the opportunity to be a Project Lead, coordinating resources and assignments within your assigned projects, driving delivery of your assigned projects and team and provide updates to the project stakeholders. You will have technical oversight for development and delivery of large-scale project deliverables and provide guidance and assistance to other developers. Responsibilities: Design and develop in Microsoft Dynamics 365 Enterprise, including aspects of the core, advanced solutions, and industry specific solutions. Ability to work closely with functional consultants to translate user requirements into functional specifications and support the developer in functional understanding and scoping. Lead the communication efforts with the US project team consultants regarding functional aspects. Ability to creatively design a solution to meet the client's needs. Create estimates for assigned developments. Create technical design documents. Perform solution development using X++ Debugging issues and providing solutions. Perform developer testing and quality assurance (QA) Perform peer code reviews ensuring best practices are being met. Provide support of your deliverables. Assist and guide other developers. Contribute to shared knowledge repositories for code best practices, tips and tricks. Report daily progress on development and issue resolution. Follow the software development lifecycle process, including timely updates to our internal systems. When assigned as a Project Lead, coordinate resources and assignments within your assigned projects. Skills and Experience: A successful candidate will have good attention to detail, troubleshooting skills, the ability to learn new technologies, functionalities, and processes quickly and the ability to work on their own as well as within a small team. Candidates should demonstrate willingness to go the extra mile for the team's success. They will be a leader, problem solver, creative thinker and interested in learning their clients' business. This position is an excellent opportunity for a technology professional with a strong background in ERP development to grow in our company. Basic Qualifications: Masters or Bachelors degree in Computer Science, Systems Engineering, Computer Engineering or related field 3+ years of full-time practical work experience in Dynamics AX or Dynamics 365 Enterprise (X++ development experience) Experience in .NET development (C# preference), Visual Studio, SQL Knowledge of Object-Oriented Programming languages ERP experience Experience with systems integration development. Experience with Source Code Control (Azure DevOps) Ability to apply system design and development methodologies. Good oral and communication skills. A team player with a sense for initiative. Ability to learn new business processes or applications quickly. Goal-oriented with an eye for quality. Demonstrates leadership skills. Fluent in English (Excellent English writing and speaking skills) Preferred Qualifications: Knowledge of both the functional and technical sides of Microsoft Dynamics 365 Enterprise (or previous versions) Understanding of some of the more complex technical topics in Microsoft Dynamics 365 Enterprise (or previous versions) Experience in successful implementations with Microsoft Dynamics 365 Enterprise (or previous versions) MCP level certification for Microsoft Dynamics 365 Enterprise or AX 2012 Previous experience managing personnel or team projects. Shift : UK shift
The Web Content Team Manager Leadis responsible forthe digital content experience on RSMUS.com and RSMCanada.com. He or she leads a team of content publishers who follow best practices and advance the RSM website user experience across 7500+ web pages, supporting brand awareness and marketing programming for RSM US and RSM Canada, creating strong engagement and lead conversion opportunity. The web content team lead collaborates with global editorial, design and engineering teams to ensure the website templates and storytelling approach meets business and user needs. They co-develop creative and content brief templates, web page templates and project management processes to allow for steamlined, asynchonrous site content management The web content team manager, in collaboration with the digital content leader, manages high priority and sensitive web content changes with appropriate urgency and confidentiality. This role works with the digital content leader and the website digital product team to define site best practices and authoring guidelines, and ensures consistent delivery across the web content team. They advise internally among the web content team or across internal RSM stakeholders on page layout and functional design. The team lead may also serve as primary content author for complex or innovative projects as needed. The web content leader must understand the firm's overarching demand generation, talent, and brand programming strategies and is responsible for defining the RSM website hierarchy and taxonomy to support those goals and communicate that effectively to stakeholders and authoring team members. He or she is a digital content enthusiast who stays current on best practices around SEO, web design, and conversion optimization, helps devise A/B testing strategies and coaches teams on content optimizations. Web content team leader responsibilities - 65%. Understand RSM's demand generation, brand awareness and talent marketing strategies to inform web channel strategy Uphold RSM brand standards and digital and content marketing best practices Collaborate with digital teams to identify tools, vendors and processes to efficiently deliver web content at scale. Work collaboratively with team members in other firm functions to ensure the brand and web content strategyare incorporated to effectively convey the firm's promise, mission and values across an intuitive user experience Oversee department workflow and capacity, utilizing external resources or solutions where appropriate. Build strong working relationships and establish a regular communication cadence of information to other groups and individuals. Collaborate with CMG and agency teams to design website experiences that accelerate user engagement, including mockups and minor copy-editing suggestions Provide creative direction on advanced page experiences with defined experimentations; evolve/update best practices based on success metrics Share learnings with team members and across CMG as appropriate Work with website engineers to solve technical problems and/or recommend new functionality Review site performance and identify opportunities for authoring changes that may drive improvements Recommend content, component or template changes that will improve the web experience - work with design and engineers to adjust and educate Recommend A/B testing and work with the Adobe Target lead to implement and monitor, as appropriate Identify and help create training opportunities for content publishers Collaborate with digital content director to define content tagging standards, metadata management and business rules across platforms Understand content strategies and integration points for approved alternate web experiences. Functional responsibilities - 25%. Oversee all content publishing for rsmus.com and rsmcanada.com Maintain firm and web brand standards across all page experiences - periodically review site for adherence to best practices, review and advise on content escalations in collaboration with design and editorial Understand data and content integration points, such as Marketo, Brightcove, Adobe Analytics, etc. to ensure technical quality for page development Oversee large-scale website projects (i.e., navigation updates, brand refresh updates across the site, homepage redesign) Assist with publishing content on urgent, confidential, complex or high profile projects. Other duties as assigned - 10%. Education/Certifications Bachelor's degree in marketing, communications, digital marketing, journalism or design(preferred), or 4 years equivalent business experience Technical/ Soft skills Demonstrated expertise using enterprise content management systems/web platforms, required Adobe Experience Manager, required Proficient with digital and content marketing strategy; required Demonstrated understanding of SEO best practices, preferred Disciplined approach to brand, style, grammar, including discernment regarding escalations Understanding of data sources and user experience connection points across marketing tech stack (i.e.Adobe Experience Manager, Adobe Analytics, Marketo, CRM, Google, SEMrush, etc), required Experience with work management tools, Workfront preferred Experience 8+years of experience in web content publishing and site optimization, preferably within a large, global or professional services organization Deep understanding of buyer journey, preferably in B2B environment 3+ years of team management and people leadership, experience with global teams, preferred Leadership Skills An exceptional client service attitude, possessing an outstanding proactive approach to working collaboratively with others Ability to motivate and inspire team and deliver prescriptive feedback to both team members and stakeholders; required Proven track record of mentoring and coaching all levels Ability to oversee multiple projects, allocating team resources in alignment with project prioritization and individual skills Confident collaborating asynchronously across a global team.
Location : - Kolkata, Hyderabad, Bengaluru, Gurugram JOB SUMMARY: The TDM Business Partner (manager) for USI Tax liaises across the USI Tax capabilities to identify unique learning needs and work across the Tax Business Partner team to prioritize solutions that can scale. This includes working closely with key stakeholders in the business and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business' learning curriculum. Primary responsibilities include conducting needs assessments, designing learning curriculums, and working with subject matter experts to develop content - all of which include education, experiences, exposure and environment. The manager will also work on special projects related to the Business Partner's learning strategy as well as firm initiatives that support the firm, talent, and TDM strategies. This position will work closely with the broader TDM team to ensure enterprise needs are addressed (consistency across Business Partners, as appropriate), as well as leveraging instructional design and technological solutions. Coordination with various departments and other resources within the organization is required. ESSENTIAL DUTIES: Provides critical leverage in advising, developing, planning, executing and evaluating the practice and program curriculum to support the Firm, business partner, talent and learning strategies. Responsibilities include but are not limited to: Serves as a strategic partner to the business, leading conversations on strategy and needs identification. Bring the right team members into the conversation at the right time. Acts as the first point of contact for Tax in USI, understanding the full scope of need across all service lines and partner with counterpart BPs in identifying opportunities for scaling work across the Tax practice, regardless of location. Partners across the Tax BP team to support requests outside of the annual curriculum roadmap, regardless of audience location. Help to set priorities for projects through a clear understanding of consulting needs, TDM resources and potential impact. Works with the Tax BP team to identify priorities, design and continually improve a holistic integrated curricula differentiated by role and level for all areas of Tax. Evaluates existing content and gaps to enable 40 hours of CPE to be achieved with relevant training. Ensures communication to the business is timely, clear, and consistent. Asks questions and feels comfortable not having all of the answers but committed to figuring it out. Seeks ways to improve processes and become a more agile partner to the business. Collaborates with TDM Leadership team, Talent Technology, Talent Operations, IT, and other functions to design talent lifecycle systems and digital solutions to enable agile and global delivery models. Regularly gathers input and feedback to improve existing systems. Functions as a people leader to direct and indirect reports and holds team and colleagues accountable for delivering strong results through communicating performance expectations and providing feedback on performance, recognition, coaching, and development plans. Remains current with best practices and trends within the organization and talent development disciplines through research, benchmarking and participation in relevant public accounting forums, and adopts new approaches as appropriate. Ensure alignment with firm objectives; measure effectiveness of initiatives; Reporting results to key RSM stakeholders Other duties as assigned. EDUCATION/CERTIFICATIONS Bachelor's degree, required in related field of study, or equivalent work experience TECHNICAL/SOFT SKILLS Required : Performance/learning consultation Learning best practices Proficiency with Microsoft Office Consulting and advisory skills, able to diagnose a need through open-ended questions, active listening, and expertise in adult learning theory. Relationship builder, able to build trust, manage expectations and deliver measurable results Strong skills in these areas: Interpersonal and communication (verbal and written) Problem solving Analysis Organizational and time management Project management Attention to detail Ability to respond and be adaptable to changing priorities Facilitating and presenting Preferred : Advanced Microsoft Office skills Experience using project management tools including Smartsheet, Microsoft Project or related technology EXPERIENCE Required : Minimum of 5 years' relevant experience Extensive experience working cross-functionally in an enterprise Previous experience managing multiple projects of high to moderate risk Previous experience facilitating small group meetings Practical knowledge of learning implementation and employee development Managing projects and stakeholders Client service and issue resolution Compiling and reviewing data to make business decisions Preferred : Working knowledge of the professional services industry with CPE requirements LEADERSHIP SKILLS Required : Ability to manage multiple milestone projects, including the ability to supervise, direct and review the results of the project Ability to work with individuals from multiple levels within the organization. Ability to provide and receive feedback Excellent written and verbal communication skills Demonstrated ability to handle multiple assignments with effective resolution of conflicting priorities
As a member of RSMs Application Development, Data Migration, and Data Integration (AppDev) team, you will help clients on their digital transformation journey by designing, developing, deploying, and supporting data and software solutions. Responsibilities: Support the design and implementation of data migration and system integration projects Collaborate with ERP, CRM, and HCM teams to gather and review business and technical requirements Develop, test, and deploy integrations and data pipelines using modern integration platforms Conduct unit testing and assist with QA to ensure technical solutions meet client needs and follow best practices Take ownership of individual tasks and workstreams, delivering high-quality results within established timelines Assist with preparing documentation related to design, testing, and implementation for client-facing and internal use Participate in solution/code reviews and knowledge-sharing sessions with peers Assist in developing internal tools and accelerators to improve project delivery Stay up to date on trends in integration platforms, data architecture, and system optimization Basic Qualifications: Bachelors degree in Computer Science, Information Technology, Systems Engineering, or a related field Minimum 2 years of experience in data migration, application development, or system integration Experience with integration tools such as Boomi, Azure Integration Services (Azure Data Factory, Logic Apps, etc.), MuleSoft, SSIS, or Celigo Strong analytical, problem-solving, and data wrangling skills, including the ability to clean, transform, and prepare data for integration, migration, or reporting. Familiarity with ERP, CRM, HCM, or CPM systems and their data structures Solid understanding of software development principles and good documentation habits Strong communication skills and ability to work collaboratively with cross-functional teams Preferred Qualifications: Experience developing or consuming APIs (REST/SOAP) Knowledge of Microsoft Dynamics 365, NetSuite, Salesforce, or Intacct Exposure to data architecture, system performance tuning, or DevOps practices Platform certifications (Boomi, Azure, MuleSoft, Alteryx, etc.) are a plus Interest in growing into a lead role over time
As a member of our Credits, Incentives, & Methods (CIM) group, working specifically with tax Accounting Methods & Periods (AMP) team , you will be responsible for the following advisory duties which are focused around two core concepts: your technical and quality expertise and delivering excellent client service: Identification, project management, and initial technical review of AMP projects,supported by Washington National Tax office (WNT) AMP specialists, including overall changes, revenue recognition, expense recognition, inventory/UNICAP/LIFO, capitalization/cost recovery, Section 174 R&E expenditures, leasing engagements, strategic method review projects, and impacts of transactions/mergers on methods Manage delivery of AMP projects (typically automatic or advanced consent changes), including calculation of 481(a) adjustments, impact on tax provisions/reserves, and IRS exam support, while managing teams of 2-4 professionals Understand financial accounting (GAAP; IFRS) and current financial accounting pronouncements Research and write tax advice, opinion, and position memorandums Draft and review technical memoranda, legal basis disclosures, responses to IRS inquiries, and IRS Ruling requests Issue spot and pursue AMP services for existing and prospective clients Build rapport with RSM Managers, Sr. Managers and Partners Identification and pursuit of AMP services for existing and prospective clients, collaborating as a pursuit member with RSMs Growth Acceleration Teams Cross-team, and cross-line-of-business relationship building, collaboration, and identification of service areas in conjunction with RSMs Enterprise Account Leaders Train, mentor, develop, and grow AMP professionals Basic Qualifications: Bachelors/Masters degree (preferably B.Com/M.Com/MBA Finance) from an accredited college/university CPA or EA required 7+ years of experience in public accounting, with a proven track record of project management and mentorship Strong verbal and written communication skills with the ability to concisely articulate complex information Ability to effectively collaborate amongst team, client service teams, and client teams empowering you to balance lifes demands, while also maintaining your ability to serve clients.
We are looking for a skilled Tax Supervisor to join our team in Mumbai. The ideal candidate will have 4-7 years of experience in business taxation, with a strong background in accounting and tax compliance. Roles and Responsibility Review and analyze complex Private Equity, Hedge Fund, and FoF partnership tax returns. Mentor associates and senior associates, providing real-time project feedback and regular check-ins. Work on multiple complex issues and communicate effectively with clients and the service team. Manage risk for both clients and the firm. Serve as the Tax client service coordinator for appropriate clients. Advise clients on a full spectrum of RSM's tax services, including planning, research, compliance, and mergers and acquisitions activities. Review research findings to ensure consistency with firm policies and professional standards. Assist with new business development, extended service, and tax issue recognition for existing clients. Manage client needs in conjunction with cross-functional engagement teams across the tax practice (e.g., state & local tax, international tax, tax technology, tax mergers & acquisitions, etc.) while staying updated on current tax practices and changes in tax law. Job Requirements Masters Degree in Commerce, Accounting, or a related field. Minimum 4 years of experience in business taxation, preferably with Big 4 or large national/regional accounting firms. Active CPA, CA, or EA certification is required. Possess working knowledge of tax code and technical aspects of tax preparation and compliance. Demonstrate the ability to work closely with clients to answer questions or collect necessary information for tax service requirements. Exhibit a proven track record of managing client engagements from start-to-end. Experience in prior tax compliance and consulting serving Asset Management clients is preferred. Strong communication skills are essential.
We are looking for a skilled Manager to join our Assurance team in Bengaluru. The ideal candidate will have 5-7 years of experience in public accounting, preferably with a background in assurance services. Roles and Responsibility Perform review and compilation engagements according to firm and professional standards. Design, develop, and execute analytical procedures to assess financial data and performance metrics. Review and analyze lease agreements to ensure compliance with lease accounting standards. Oversee the accurate and timely preparation of financial statements, including income statements, balance sheets, and cash flow statements. Prepare detailed supporting schedules for financial statement analysis and review. Ensure revenue recognition procedures comply with regulatory requirements and accurately reflect earned revenue. Job Requirements Bachelor of Commerce (Accounting) degree or equivalent from an accredited university. Minimum 5 years of current or recent experience in public accounting. Proven record of building profitable, sustainable client relationships. Experience leading teams and mentoring associates. Understanding of accounting services, including review and compilation standards. Strong knowledge of taxation, auditing, and financial regulations. A minimum of 4 years of team lead or in-charge experience overseeing staff on multiple engagements is required.
We are looking for a skilled Assurance Manager to join our team in Mumbai. The ideal candidate will have 5-10 years of experience in accounting and audit, with a strong background in assurance services. Roles and Responsibility Plan and coordinate various phases of support services, including staff requirements and client engagement. Coordinate and participate in monitoring and reviewing quality control related to service delivery. Maintain relationships with abroad teams to provide excellent client service throughout the year. Assist in reviewing work product, ensuring staff perform proper self-review, and provide guidance on testing. Monitor and report productivity and adherence to work plan schedules on each assignment. Develop, motivate, and train staff level team members, advising on career development. Participate in designing and delivering training programs to continually develop knowledge and expertise through learning opportunities. Proactively anticipate and address concerns, escalating issues as they arise. Maintain own professional development through ongoing education/development opportunities and participate in a range of projects, collaborating with multiple teams to demonstrate critical thinking, problem-solving, initiative, and timely completion of work. Actively seek opportunities to expand services to US business teams. Job Requirements Bachelor's degree in Commerce or MBA. Qualified Chartered Accountant or ACCA/Licensed CPA. Minimum 5 years of relevant experience in an accounting and audit-related field. Excellent technical skills in accounting, including GAAP, GAAS, and IFRS. Highly developed problem-solving and analytical skills. Relevant experience in providing effective management oversight of staff. Ability to cultivate and maintain positive, productive, and professional relationships. Ability to influence and communicate with stakeholders at all levels. Excellent verbal and written communication skills (English) for frequent communications with RSM client engagement teams. Experience in the Private Equity industry is preferred. Strong data analytical skills, including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word, and PowerPoint.
We are looking for a skilled Business Analyst to join our team in Bengaluru, with 2-5 years of experience. The ideal candidate will have a strong background in business analysis and finance, with excellent communication and problem-solving skills. Roles and Responsibility Investigate and triage Workday PSA and RM system and operations issues. Perform Workday administrative functions, including business process and tenant configuration. Conduct requirements elicitation sessions using various techniques such as brainstorming, interviews, surveys, and focus group sessions. Organize, model, and specify requirements with appropriate detail given complexity, risk, and audience. Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely. Manage issues and changes to baseline requirements by identifying business impact and applying change control processes and tools. Job Requirements Bachelor's degree in a related field or equivalent experience. Strong knowledge of product management concepts and enterprise software development. Experience with defect tracking processes and tools. Excellent communication, collaboration, and problem-solving skills. Proficient in MS Office products such as Word, Excel, PowerPoint, and Visio. General knowledge of business and IT systems. Strong attention to detail, motivation, and initiative. Listening, observation, and oral communication skills to understand people and detect their concerns. Facilitation skills to lead requirements elicitation workshops. Organizational skills to manage the vast array of information gathered during elicitation and analysis. Interpersonal skills to help negotiate priorities and resolve conflicts among project stakeholders. Time management skills to manage multiple tasks and responsibilities.
We are looking for a highly skilled and experienced Assurance Manager to join our team in Mumbai. The ideal candidate will have 6-11 years of experience in accounting and audit, with a strong background in financial services. Roles and Responsibility Plan and coordinate various phases of support services, including staff requirements and client engagement. Coordinate and participate in monitoring and reviewing quality control related to service delivery. Maintain relationships with abroad teams to provide excellent client service throughout the year. Assist in reviewing work product, ensuring staff perform proper self-review, and provide guidance on testing. Monitor and report productivity and adherence to work plan schedules on each assignment. Develop, motivate, and train staff level team members, advising on career development. Participate in designing and delivering training programs to continually develop knowledge and expertise through learning opportunities. Proactively anticipate and address concerns, escalating issues as they arise. Maintain own professional development through ongoing education/development opportunities and actively seek opportunities to expand services to US business teams. Demonstrate critical thinking, problem-solving, initiative, and timely completion of work. Job Requirements Bachelor's degree in Commerce or MBA. Qualified CA/ACCA/Licensed CPA. Possess excellent technical skills in accounting, including GAAP, GAAS, and IFRS. Demonstrate highly developed problem-solving and analytical skills. Relevant experience in providing effective management oversight of staff. Ability to cultivate and maintain positive, productive, and professional relationships. Excellent verbal and written communication skills (English) are required, as frequent communications with RSM client engagement teams are necessary. Experience in providing assurance services to nonprofit organizations is preferred. Previous Big 4 experience is preferred.
We are looking for a highly skilled and experienced Tax Supervisor to join our team in Bengaluru. The ideal candidate will have 4-6 years of experience in public accounting with an emphasis on High Net-Worth Taxation. Roles and Responsibility Review medium/complex tax returns, Form 1040, and Multi-State Returns. Work on returns with multiple state filings, including knowledge of state pass-through entity tax credits, state tax credits, reverse tax credit, and any state-specific additional credits and deductions. Collaborate closely with clients to answer questions or collect necessary information for tax service requirements. Achieve target billing and ensure projects are completed efficiently within budgeted time and cost. Complete tax planning and research. Develop strong working relationships with clients built on understanding their needs and challenges. Stay current on tax legislation relevant to Private Client Service clients. Gain a general understanding of reporting requirements of different entity structures and the compliance process. Contribute to developing cutting-edge tax ideas that could significantly reduce clients' overall effective tax rates. Leverage tax knowledge and understanding of the tax review process to finalize overall return. Demonstrate awareness of differing levels of assurance as it relates to tax positions through writing memoranda and other written documentation on complex tax issues for business and private tax clients. Job Requirements A degree in Accounting or a related field (Masters degree a plus) is required. Possess knowledge of tax tools such as SurePrep, TaxCaddy, and CCH Access. Demonstrate the ability to handle highly confidential information. Exhibit excellent written, verbal communication, and presentation skills. Be capable of enhancing client satisfaction by supporting the design and implementation of processes. Have good knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat, and research skills like Checkpoint, BNA, Bloomberg, and Written Tax research memos. Supervise tax professionals assignments and manage the day-to-day delivery of tax compliance/consulting services to clients. Develop and motivate tax seniors and associates by reviewing their work and providing counseling, leadership, and career guidance. Ability to prioritize tasks based on comparative importance and urgency. Strong analytical and problem-solving skills.
We are looking for a skilled Senior Associate to join our team in Hyderabad and Bangalore, with 3-7 years of experience. The ideal candidate will have a strong background in Oracle NetSuite and excellent communication skills. Roles and Responsibility Conduct requirement gathering sessions with clients on all NetSuite modules. Support project teams in documenting requirements, flowcharts, and training documents. Configure environments for client demos and walkthroughs. Lead client discovery sessions on finance, including knowledge of Taxes, Localization, and SuiteTax. Prepare data for migrations and testing. Coordinate with global teams on completing project tasks as per the project plans. Write, test, and execute Use Cases. Execute UAT/SIT (testing) test scenarios and coordinate with cross-functional teams to deliver project expectations on time. Deliver as an individual contributor working directly with the client, and able to work with teams of Consultants, Developers, Solution Architects, and PM. Absorb new product and technical capabilities from NetSuite during new product releases and be willing to learn new NS partner solutions. Oversee client delivery quality on assigned projects and manage tasks within communicated budget/ timelines. Job Requirements Minimum 3 years of functional, hands-on NetSuite experience. Consultant on multiple NetSuite implementations, leading projects, or portions of projects. Strong communication and interpersonal skills are required to manage task assignments and drive issue resolution. NetSuite certifications: SuiteFoundation, ERP Consultant, Admin, Financial User. Experience in at least 3 end-to-end full cycle implementation. Great communication skills and proactive communications, both written and spoken, with internal team members and clients. Finance background preferred, especially prior experience in leading discovery sessions mainly on the Finance side. Experience in ARM and Multi-Book is desirable. Administering comprehensive training and documentation to both end-users and admin users. Preferred certifications: NetSuite Foundation, NetSuite ERP Consultant, NetSuite ARM Certification, Multi-Book enablement, Certified Financial User.
We are looking for a highly skilled and experienced Assurance Senior Associate to join our team in Mumbai. The ideal candidate will have 2-4 years of experience in accounting and audit, with a strong background in IFRS or GAAP and GAAS. Roles and Responsibility Develop and demonstrate an understanding of the RSM audit approach, methodology, and tools. Perform audit procedures and tests according to the overall audit plan, ensuring proper documentation. Identify areas of risk and accounting and auditing issues, and collaborate with engagement teams to resolve problems. Research technical accounting issues and develop industry expertise. Prepare audit reports and management letters, exercising professional skepticism and judgment while adhering to ethical codes. Supervise and develop training for associates, taking ownership of tasks to ensure service excellence through prompt responses. Job Requirements Bachelor's degree in Commerce (B.Com) or MBA/PGDM. Qualified CA/ACCA/Licensed CPA with 2-4 years of relevant experience in accounting and audit. Possess strong technical skills in accounting, including IFRS or GAAP and GAAS. Demonstrate excellent verbal and written communication skills in English, as frequent communications with RSM International clients and US-based engagement teams are required. Exhibit strong multi-tasking and project management skills, along with advanced Excel skills (Vlookups, pivot tables, and basic formulas). Be able to work collaboratively as part of a team and communicate effectively with RSM audit professionals.
We are looking for a highly skilled and experienced Assurance Senior Associate to join our team in Mumbai. The ideal candidate will have 2-4 years of experience in accounting and audit, with a strong background in assurance services. Roles and Responsibility Develop and implement effective audit plans to ensure compliance with regulatory requirements. Conduct risk assessments and identify areas for improvement in client organizations. Collaborate with cross-functional teams to deliver high-quality assurance services. Provide expert advice on accounting and auditing matters to clients. Identify and mitigate potential risks associated with client engagements. Maintain accurate and detailed records of audit findings and recommendations. Job Requirements Qualified Chartered Accountant (CA) or ACCA/CFA certification. Strong technical skills in accounting, including IFRS, GAAP, and GAAS. Excellent verbal and written communication skills, with the ability to communicate complex ideas simply. Strong multi-tasking and project management skills, with the ability to prioritize tasks and meet deadlines. Experience working with private equity funds is preferred. Strong data analytical skills, including advanced Excel skills and proficiency in Word and PowerPoint. Bachelor's degree in Commerce (B.Com) or MBA/PGDM.
We are looking for a skilled Senior Consultant to join our team in Bengaluru, with 3-8 years of experience. The ideal candidate will have a strong background in Appian and excellent communication skills. Roles and Responsibility Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop automation solutions. Provide analysis, development, and documentation of automation opportunities. Communicate insights and plans effectively to cross-functional teams and management. Participate in end-to-end automation projects, from planning to go-live. Collaborate with clients, technicians, managerial staff, and stakeholders to design impactful automation solutions. Facilitate user workshops to gather and document business needs, requirements, weaknesses, and challenges. Job Requirements Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field. Minimum 3 years of experience working with Appian. Appian level 1 certified. Knowledge of business process management and reengineering. Experience integrating with web services, databases, and other systems. Understanding of process to design and build dynamic user interfaces. Ability to resolve technical issues within Appian. Proficient in working with Agile methodology using tools such as JIRA. Strong oral and written communication skills, including high-impact client-facing communications. Ability to work successfully in a team-oriented, collaborative environment. Highly self-motivated and directed with the ability to prioritize and execute tasks under pressure. Critical thinking and creative problem-solving skills, applying theoretical concepts and best practices to solve business problems. Ability to work under pressure, meet deadlines, and manage multiple projects simultaneously. Excellent planning, organizational, and time management skills. Ability to travel up to 50% locally and nationally; must have access to reliable modes of transportation. Experience creating detailed reports and giving presentations. Strong computer skills, experience with various software solutions (e.g., Microsoft Project, Visio, PowerPoint, and Word). Data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL and/or Access is a plus). Previous experience with operational process reviews and basic internal control requirements. Appian level 2 or 3 certified. Prior technical experience using the Appian Low Code Platform. Experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere, Power Automate Desktop, with a preference for Automation Anywhere and its accompanying solutions. Experience with process intelligence or process discovery solutions such as Fortress IQ, Celonis, ABBYY timeline. Experience with intelligent document process solutions such as IQ bot/Document Automation, ABBYY Vantage, etc.
We are looking for a skilled Transaction Advisory Services Supervisor with 5 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a strong background in financial due diligence and transaction advisory services. Roles and Responsibility Prioritize data from financial reports into Excel workbook analyses to guide U.S.-based engagement teams. Prepare and update document request lists and management meeting agendas for effective communication. Participate in management meetings with the Target Company and discussions with the Client to build strong relationships. Assist in preparing Quality of Earnings adjustments, Net Working Capital analyses, and identifying Debt-like Items. Review and verify final client reports for accuracy and completeness. Remotely work and coordinate with RSM consulting professionals, supervisors, and senior management in the U.S., including some early morning and late evening conference calls. Job Requirements Relevant experience from Big 4 or equivalent Transaction Advisory Services practice is required. Qualification: CA/CPA/MBA finance. Strong analytical skills, including operational and financial analysis, benchmarking, and trend analysis are essential. Excellent verbal and written communication skills are needed to interact effectively with internal team members and external clients. Proficient knowledge of technology tools, such as advanced Excel and data analytics tools like Alteryx, is expected. Demonstrates willingness to invest time in communication with U.S.-based teams. Ability to be a self-starter and confident when interacting with team members, clients, and asking questions. Able to work within tight deadlines and take responsibility for getting the job done in a timely manner. Preferred industry experience in manufacturing, distribution, consumer products, business services, healthcare, or financial services.
We are looking for a skilled NetSuite Manager with 8 to 13 years of experience in development and design within NetSuite, including advanced scripting and integrations. The ideal candidate will have a strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD. Roles and Responsibility Design and code solutions using Oracle NetSuite Script and native functionality to meet business objectives. Troubleshoot business application issues and provide client remote support. Understand how to obtain client business requirements and apply them to Oracle NetSuite. Participate in project scoping and solution development. Adopt and learn new technologies. Manage the scope, budget, and controls change management of the project. Create time estimates for development and manage development efforts, reporting status updates using firm-established processes. Perform unit testing/QA of development to ensure business requirements are met as requested and conduct solution and/or code reviews ensuring best practices are followed. Job Requirements Strong judgment, issue management, and problem analysis techniques. Basic understanding of business processes and concepts in process redesign. Experience with IPaaS solutions such as Boomi, Jitterbit, MuleSoft, and Celigo. Strong computer skills, including MS Office. Ability to work effectively as a team member. Motivated to work in a fast-paced environment. Understanding and experience with NetSuite Script. Expertise in dealing with NetSuite Concurrency Limits. Proven record in designing and implementing integrations across multiple vendor products. Extensive experience with various deployment methodologies, including manual deployments and SDF. Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements. Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs. Thrive on working in a fast-paced environment and ability to multitask through various assignments and changing priorities. Receptive to feedback and possess strong analytical skills. Strong organizational and communication skills.
We are looking for a skilled Technical Supervisor with 6 to 11 years of experience to lead our team in delivering high-quality solutions using Microsoft Dynamics 365 Enterprise. The ideal candidate will have a strong background in ERP development and excellent leadership skills. Roles and Responsibility Design and develop innovative solutions using Microsoft Dynamics 365 Enterprise. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation, including design documents and user manuals. Provide technical guidance and support to junior team members. Participate in code reviews to ensure adherence to best practices and coding standards. Troubleshoot and resolve complex technical issues related to Microsoft Dynamics 365 Enterprise. Serve as a mentor and trainer to the team, providing continuous performance feedback and career guidance. Coordinate and assign tasks, track progress, and provide timely updates to stakeholders. Job Requirements Master's or Bachelor's degree in Computer Science, Systems Engineering, Computer Engineering, or a related field. Minimum 6 years of full-time practical work experience in Microsoft Dynamics 365 Enterprise/AX. Strong knowledge of .NET development (C# preference), Visual Studio, SQL, and systems integration development. Experience with Source Code Control (Azure DevOps) and maintaining a working knowledge of Microsoft Dynamics 365 Enterprise. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Advanced experience with Microsoft Office suite and the ability to apply system design and development methodologies. Fluent in English (Excellent English writing and speaking skills). Ability to coach and manage others, establish and maintain effective working relationships, and demonstrate leadership skills. Goal-oriented with an eye for quality and ability to learn new business processes or applications quickly.
We are looking for a skilled Senior Accountant with 3 to 8 years of experience to join our team and support our clients with insurance and investment accounting. The ideal candidate will have expertise in managing typical asset classes for insurance companies, a strong understanding of both Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT), and proficiency with the investment accounting system. Roles and Responsibility Perform detailed investment accounting tasks for various asset classes, including fixed income, equities, derivatives, real estate investments, private placements, commercial mortgage loans, and alternative investments. Prepare and review GAAP and STAT financial statements, schedules, and reports to ensure compliance with regulatory standards. Reconcile investment portfolios, resolving discrepancies in a timely manner. Utilize investment accounting systems for recording, monitoring, and reporting investment activity. Collaborate with internal and external stakeholders to provide expert guidance on investment accounting and regulatory reporting requirements. Conduct variance analysis, financial reporting analysis, and other ad hoc analyses to support client decision-making. Job Requirements Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent designation preferred. Minimum of 3 years of experience in investment accounting, preferably in the insurance industry. Strong knowledge of GAAP and STAT principles, with a focus on investment accounting. Experience with Investment accounting systems such as Clearwater, Aladdin Accounting, PAM, etc., is highly desirable. Proficiency in Microsoft Excel and other financial analysis tools. Excellent communication and interpersonal skills, with a client-focused mindset. Ability to manage multiple priorities in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills, with keen attention to detail.
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