Job
Description
Revenue Operations Manager Company: FPGrowth Department: Growth Location: Delhi About FPGrowth FirstPrinciples Growth (FP Growth) scales sustainable revenue for B2B SaaS companies via development and implementation of results-driven digital marketing strategies. Our battle-tested and proven tactics such as Beat the Churn Trap™ , Own The SERP™ , and Fix Your Funnel™ are the outcome of owning, operating, and scaling SaaS products under our parent organization, FirstPrinciples Holding Company. Partnering with us means collaborating to execute rigorously tested, refined, and perfected strategies, ensuring optimal results for your business and your bottom line. Role Overview We're seeking a detail-oriented and analytically-minded Revenue Operations Manager to serve as the backbone of our revenue generation engine. This role will be responsible for building and maintaining the infrastructure, processes, and systems that enable our sales, marketing, and customer success teams to operate efficiently and drive revenue growth. Key Responsibilities Data & List Management List Building & Enrichment: Develop and maintain comprehensive prospect databases using various data sources and enrichment tools Data Quality Management: Ensure data accuracy, completeness, and consistency across all revenue systems Lead Scoring & Segmentation: Design and implement lead scoring models and customer segmentation strategies Database Hygiene: Regularly clean, deduplicate, and update contact and company records Systems & Technology Management CRM Administration: Configure, customize, and maintain HubSpot and GoHighLevel CRM systems Automation Tools Configuration: Implement and optimize tools like Zapier, Make (formerly Integromat), etc. Tech Stack Integration: Manage integrations between CRM, marketing automation, CS platforms, and other tools Tool Evaluation: Recommend new technologies to improve revenue operations Outbound Campaign Management Mass Outbound Operations: Manage and execute campaigns using tools like Instantly, Lemlist, etc. Campaign Setup & Optimization: Configure sequences, run A/B tests, and optimize deliverability Outbound Infrastructure: Maintain domains, sender reputation, and ensure compliance Performance Monitoring: Analyze campaign metrics (open, response, conversion rates) Process & Workflow Automation Workflow Design: Create and optimize automated workflows for lead routing and lifecycle management Sales Process Optimization: Build scalable sales processes from lead gen to closure Revenue Automation: Automate reporting, alerts, and notifications Compliance & Governance: Ensure data privacy compliance Analytics & Reporting Revenue Reporting: Maintain dashboards and reports for MRR, ARR, CAC, LTV, and velocity Performance Analysis: Identify trends and improvement opportunities Forecasting Support: Assist in forecasting and pipeline management Attribution Modeling: Track marketing effectiveness through attribution models Cross-Functional Collaboration Sales Enablement: Support with planning, quota setting, and tracking Marketing Operations: Collaborate on lead management and campaign performance Customer Success Alignment: Ensure smooth transitions and data flow Required Qualifications Technical Skills CRM Expertise: 5+ years with HubSpot, GoHighLevel, or similar platforms Data Management: Tools like ZoomInfo, Apollo, Clearbit; Excel/Google Sheets/SQL basics Outbound Tools: Instantly, Lemlist, Outreach, or SalesLoft Marketing Automation: Marketo, Pardot, HubSpot, or ActiveCampaign Automation Tools: Zapier, Make, Microsoft Power Automate Professional Experience B2B SaaS: 3–5 years in revenue, sales, or marketing operations Process Improvement: Proven track record in driving efficiency and revenue growth Project Management: Experience leading multi-stakeholder initiatives Core Competencies Analytical Mindset: Strong problem-solving and attention to detail Communication: Able to translate data into actionable business insights Adaptability: Thrive in fast-paced, evolving environments Collaboration: Effective cross-functional team player Preferred Qualifications Bachelor’s degree in Business, Marketing, Data Science, or related field HubSpot or GoHighLevel certifications Experience with SQL, Python, or data analysis tools Previous consulting or agency experience Key Performance Indicators (KPIs) Data quality scores & database health Lead-to-opportunity conversion rates Pipeline velocity & sales cycle reduction Tool adoption & user satisfaction rates Accuracy & timeliness of revenue reports Gains in automation-driven efficiency Show more Show less
