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Technical Presales Manager

Technical Presales Manager

TecSight

12 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

engineering reports service networking discovery documentation assessment macos citrix vmware packaging collaboration tooling mobile management constraints logistics scheduling azure aws gcp backup virtualization storage server patching automation powershell terraform wan segmentation dhcp ipam optimization cisco juniper integration security controls metrics positioning orchestration migration rollback raid licensing governance risk pricing visio lucidchart estimation compliance data monitoring consulting costing storytelling powerpoint excel confluence jira git ansible certifications itil togaf

Work Mode

On-site

Job Type

Full Time

Job Description

Employer:

Location:

Function:

Reports to:

Clients:

Travel:

Role Summary

Digital Workplace (DWP)

Primary Responsibilities

1) Presales & Solutioning (Core)

Lead discovery with GSIs and enterprise customers: current-state assessment, requirements, success criteria, risks, and constraints.
Architect solutions across:
DWP/EUC:
Windows/macOS, M365/Entra ID, Intune/SCCM, Autopilot/ABM, VDI (Citrix/VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles.
FSO:
Field service tooling/workflows, mobile device management, offline/edge constraints, rugged devices, parts logistics integrations, shift/crew scheduling, service KPIs.
IT Infrastructure:
Hybrid cloud (Azure/AWS/GCP), AD/Entra, backup/DR, virtualization (VMware/Hyper-V), storage, server builds, patching/automation (PowerShell/Terraform/Ansible).
Networking & Wireless:
Campus/branch LAN,
Wi-Fi 5/6/6E/7
, SD-WAN, NAC/802.1X, segmentation, DNS/DHCP/IPAM, WAN optimization; vendors e.g., Cisco/Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto.
Produce
HLD/LLD
, integration maps, security controls, capacity models, and
TCO/ROI
.
Run
PoCs/pilots
and bake-offs; define success metrics; document outcomes and next steps.
Build competitive positioning and
win themes
aligned to each GSI’s methodology and offerings.

2) Implementation Orchestration & Handover

Create
implementation plans
, migration waves, rollback criteria, and acceptance tests.
Lead
delivery kickoffs
; brief PMs/engineers; finalize RACI, RAID, and cutover plans.
Validate bill of materials (BOM/BOQ), licensing, and services estimates; protect margin.
Provide governance during early sprints; ensure scope adherence and change control.

3) Sales Documentation & Governance

Own all client-facing artifacts:
SoW
,
proposals
,
RFP/RFI responses
,
HLD/LLD
,
SAD
,
TDM
,
risk register
,
assumptions/dependencies
,
effort & pricing models
,
presentations
.
Maintain a reusable
proposal & diagram library
(Visio/Lucidchart), reference architectures, and estimation templates.
Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements.
Deliver persuasive
executive presentations and demos
to both technical and C-level audiences.

Required Experience & Skills

Technical

8–12+ years across presales/solutions for DWP/EUC, FSO, Infra, and Enterprise Networking/Wi-Fi.
Hands-on with:
M365/Entra/Intune/SCCM
, Autopilot/ABM,
Azure/AWS
foundations,
VMware/Citrix
,
Cisco/Meraki/Aruba/Fortinet
,
SD-WAN
,
NAC/802.1X
,
Zero Trust
,
ITSM (ServiceNow)
.
Strong understanding of
SLA/OLA design
, operational runbooks, monitoring/observability, and SRE/operability considerations.

Consulting & Commercial

Structured discovery and requirements engineering; translating business outcomes to architectures and
SoW
scope.
Costing & pricing, effort estimation, and
TCO/ROI
models; margin protection.
Clear storytelling, whiteboarding, and objection handling; executive presence.

Tools

Visio/Lucidchart, PowerPoint, Excel, Confluence/Jira, Git (for IaC samples), PowerShell; basic Terraform/Ansible familiarity a plus.

Certifications (nice to have)

Networking/Wireless:
CCNP/CCNA, Aruba ACMP/ACSA, CWNA/CWSP, Fortinet NSE 4/5.
Cloud/Infra:
Azure AZ-104/AZ-305, AWS SysOps/Architect, VMware VCP, Citrix CCE-V/CCP-V.
Process:
ITIL v4, PRINCE2/PMP, TOGAF (preferred).

#tecsight #itservices

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