621 Lucidchart Jobs

Role & responsibilities Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables. Work with SMEs to create instructions for various software processes. Manage documentation projects effectively to meet deadlines and quality standards. Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users Work with Consilio subject matter experts (SMEs) and other internal groups to develop and maintain documentation that meets established Consilio quality metrics. Gather and analyze technical and product information from various sources (such as product demonstrations, project tracking systems, interviews, emails, or phone calls) to document new or changing processes. Proactively escalate project issues, roadblocks, and scope changes as they occur. Practice established documentation development and maintenance practices as set forth in the Consilio Corporate Communications Style Guide. Provide editing support for various types of documents, as requested. Maintain a library of documentation, cataloging it for internal and/or external use. Research changes to documentation and update existing documents, as required. Solicit feedback for measuring documentation effectiveness. Perform peer reviews to ensure Consilio documentation is accurate, relevant, concise, easy to use, and conforms to the style guide, writing standards, and Consilio quality metrics. Preferred candidate profile 5+ years of experience in technical writing and editing/communications Writing and editing: Document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams. Restructure information for a better approach to problems or tasks. Break down complex information into accessible concepts appropriate to the audience. Represent information in visual/graphical forms that augment textual descriptions. Fluency in common Microsoft Office software (mainly Word). Ability to pay attention to details. Ability to prioritize and execute tasks in a fast-paced environment. Ability to multi-task and be a self-starter. English language: Thorough knowledge of the English language including grammar, spelling, and usage Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content. Interpersonal: Negotiate technical and end-user documentation priorities and resolve conflicts among project stakeholders.

We are seeking a detail-oriented and results-driven Business Analyst for engagement to support critical discovery, analysis, and documentation efforts across business and technology teams. This role is ideal for someone who can quickly understand business processes, facilitate discussions with stakeholders, and produce clear, actionable insights to support solution design or project execution. Key Responsibilities: Engage with business and tech stakeholders to gather, clarify, and document requirements Analyze current workflows, systems, and pain points to identify improvement opportunities Create business process models, user stories, and functional specifications Support the project or product team with requirement traceability and prioritization Help bridge the gap between technical teams and business functions for smoother execution Assist in UAT planning and coordination as needed during the engagement Provide weekly progress updates and maintain clear documentation for handover May Include : Requirements documentation (BRD, FRD, user stories, etc.) Process maps and workflow diagrams Stakeholder meeting notes and follow-ups Solution recommendation briefs or comparison matrices (if applicable) Required Skills & Experience: 35 years of Business Analyst experience (tech domain) Strong analytical and communication skills Proficiency in tools like JIRA, Confluence, Lucidchart / Miro / Visio, Excel, etc. Experience in stakeholder workshops, documentation, and cross-functional collaboration Ability to deliver in a fast-paced, short-term engagement with minimal ramp-up tim Preferred: Prior experience in consulting BA roles Familiarity with Agile or hybrid delivery models

Requirements 5 to 7 years of experience in a Business Analyst role within an IT organization Proven experience in both Agile and Waterfall methodologies Expertise in Software Development Life Cycle (SDLC) and its various approaches like Scrum, Agile, SAFe, and Waterfall Strong involvement in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming Proficiency in UML and BPMN to create and interpret diagrams (use cases, activity, state diagrams) Ability to design and understand ER diagrams and perform data mapping Hands-on experience with JSON and XML for integrations Good understanding of REST and SOAP APIs and ability to interpret API documentation Skilled in writing test cases, UAT scenarios, and defect triaging Deep domain knowledge in industries such as BFSI, healthcare, e-commerce, etc. Ability to act as a project lead and take projects through the entire SDLC lifecycle Ability to lead and mentor Business Analysis Trainees Capable of conducting gap analysis, requirements traceability, and change management Experience with user acceptance testing and collaboration with QA teams Effective verbal and written communication skills Ability to work independently with minimal supervision Demonstrated ability to manage multiple projects simultaneously across different domains using JIRA Advance knowledge of JIRA (burn down, velocity charts), and tools like Confluence, Azure DevOps, Trello, Asana Familiarity with collaboration and diagramming tools like Lucidchart, Draw.io, Visio, Balsamiq, Miro, Whimsical Exposure to wireframing/UI-UX tools such as Adobe XD and Figma Testing tools knowledge including TestRail, Zephyr, Browserstack, and Jira QA plugins like Xray Awareness of DevOps processes including CI/CD pipelines, release management, and basic containerization concepts Understanding of version control tools like Git, GitHub, Bitbucket Familiarity with ITSM tools like ServiceNow or Jira Service Management Awareness of core AWS services such as EC2, S3, Lambda, API Gateway Basic understanding of database architecture and tools like MySQL Workbench, ER/Studio, or pgAdmin Ability to push creative thinking beyond existing industry practices and client mindsets Certifications required: CBAP® (Certified Business Analysis Professional), PMI-PBA® (Professional in Business Analysis) PMP® (Project Management Professional) is considered a bonus

Role Overview : We are seeking a Senior Business Analyst to join our TechOps & Service Excellence team, driving clarity between business needs and technical delivery. This role is hands-on and pivotal in translating complex business problems into structured documentation, ensuring seamless collaboration between stakeholders, Program Managers, and engineering teams. You will own the end-to-end requirement lifecycle — from stakeholder discussions to functional documentation, data validation, and supporting successful solution delivery. Key Responsibilities : 1. Requirement Gathering & Analysis Partner with business stakeholders to understand goals, workflows, and pain points. Facilitate structured requirement workshops and capture detailed user stories, BRDs, and FRDs. Perform gap analysis and feasibility assessments in collaboration with technical teams. 2. Documentation Excellence Create and maintain high-quality documentation: business requirements, functional specs, process flows, data flow diagrams, and impact assessments. Standardize documentation templates and ensure traceability throughout the lifecycle. Support external/internal teams with clear SOPs, knowledge articles, and process documentation. 3. Data Validation & Analysis Investigate and triage data issues by querying databases (SQL, etc.). Work with TechOps engineers to analyze source-to-target mapping and reconciliation. Validate that solutions meet business and regulatory requirements. 4. Stakeholder Engagement Act as the bridge between business, PMs, and engineering teams. Translate business needs into actionable items for technical teams. Participate in agile ceremonies (grooming, sprint planning, retrospectives) to ensure requirements are fully understood. 5. Process & Continuous Improvement Identify opportunities to optimize business processes and workflows. Recommend system/process enhancements with measurable business value. Help embed a documentation-first culture within the team. Required Qualifications : 7–9 years of Business Analysis experience in tech-first organizations (SaaS, BFSI, Healthcare, or similar domains). Proven ability to own requirement gathering and documentation end-to-end. Strong knowledge of Agile methodologies (Scrum, Kanban). Hands-on experience with SQL/data validation. Excellent communication, presentation, and stakeholder management skills. Proficiency in Jira, Confluence, Lucidchart/Draw.io, MS Office/Google Suite. Preferred Qualifications : Experience in data-driven projects (ETL, APIs, reporting). Exposure to support/ticket triage environments. Certifications: CSPO, IIBA Agile Analysis, SAFe, or equivalent. c, TTR). Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

About Us: Latinem India – Global Capability Centre Latinem is a high-performance Global Capability Centre (GCC) delivering world-class strategic, digital, and operational support to Sobha’s markets across the Middle East, the United States, and Australia, the leading developer in the Middle East. Driven by excellence and innovation, Latinem is more than just a support hub — it is the intellectual engine fueling some of the most ambitious real estate projects worldwide . We bring together top-tier talent across functions, including Engineering, Design, Technology, Finance, Marketing, HR, Procurement, and Business Intelligence — operating at the intersection of precision and scal e.🔹 Global Vision, Made in India With its base in India, Latinem bridges time zones, cultures, and business priorities — enabling 24/7 business continuity, strategic execution, and seamless integration with international team s.📌 Empowering Growth. Inspiring Excellence. Globally Aligned. Locally Brilliant. Always World-Clas s. About the Ro le:We are looking for a Business Excellence Mana ger wi th 7 to 10 years of experie nce in driving process improvement and operational efficiency initiatives. The ideal candidate should have a strong foundation in process development, optimization, and continuous improvement methodolog ies. This role plays a key part in identifying performance gaps, streamlining operations, and enabling sustainable business grow th. Key Responsibilit ies:Lead the design, development, and optimization of business proce sses to drive efficiency, quality, and performa nce.Analyze existing workflows, identify bottlenecks, and recommend improvement strategies aligned with business go als.Collaborate with cross-functional teams to standardize proce sses, implement best practices, and ensure process complia nce.Dr ive continuous improvement initiat ives using methodologies such as Lean, Six Sigma, or Kai zen.Develop and maint ain process documenta tion including SOPs, flowcharts, and knowledge repositor ies.Monitor, analyze, and report on key performance indicators (K PIs) to measure the effectiveness of implemented proces ses.Support internal and exter nal au dits, ensuring adherence to compliance, quality, and regulatory standa rds.Facilit ate training sessions and works hops to build a culture of process excellence across the organizat ion. Required Skills & Qualificat ions:Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related f ield.7–10 years of exper ience in Business Excellence, Process Improvement, or Operational Excellence r oles.Proven experienc e in process development, reengineering, and optimiz a tion.Hands-on experience with continuous improvement tools (Lean, Six Sigma, Kaizen, e tc.).Proficienc y in process mapping and analysis tools (e.g., Microsoft Visio, Lucidchart, Power BI, Ex cel).Strong analytical, communication, and stakeholder management sk ills.

Company Profile: We’re Hiring at CGI for our GCC - Right Here in Hyderabad! Join us at the intersection of technology, finance, and innovation. You will be working to support the PNC Financial Services Group, one of the top-tier financial institutions in the U.S. You’ll help shape digital solutions for a global enterprise—from the ground up. This is more than a job. It’s your opportunity to: Work on cutting-edge technologies Collaborate with global teams Build a career with purpose and impact Ready to build the future of banking? Let’s talk. Job Title: Lead Analyst - Data Analyst with Financial Services/Banking Domain Position Title: Lead Analyst - Data Analyst with Financial Services/Banking Domain Experience: 6 to 8 Years Category: Software Development/ Engineering Main location: Hyderabad Shift Timings: General Shift Employment Type: Full Time-Permanent Position ID: J0725-1564 Job Summary: CGI is looking for a detail-oriented and experienced Data Analyst with a strong background in banking and financial services. The ideal candidate will have hands-on experience working with banking products data, performing data analysis, SQL querying, data mapping, and creating business and technical documentation. You will act as a liaison between business stakeholders and technical teams to ensure data solutions meet business objectives. Your future duties and responsibilities Analyze and interpret banking and financial product data (e.g., loans, deposits, credit cards, payments, investments). Collaborate with business and IT stakeholders to elicit and document requirements for data-related projects. Perform complex SQL queries to extract, validate, and analyze data from various systems. Conduct data mapping between source and target systems and document data transformations. Create and maintain detailed documentation, including data dictionaries, business rules, process flows, and mapping specs. Develop system and process diagrams to represent data flows, system interactions, and integration points. Assist in relational data modeling and work closely with data architects to design or refine schemas. Support data migration, data quality assessment, and reconciliation activities. Participate in testing, including validating data transformations and supporting UAT with business users. Maintain compliance with data governance standards and ensure data accuracy and security. Required qualifications to be successful in this role 6-8 years of experience as a Data Analyst or Data Systems Analyst in the banking or financial services domain. Strong understanding of banking products and data structures (e.g., core banking systems, customer data, transaction data). Proficient in SQL for data analysis, validation, and extraction across large datasets. Proven experience in data mapping, data lineage documentation, and data transformation logic. Skilled in requirements gathering, functional documentation, and communicating technical concepts to business users. Ability to create system diagrams, data flow diagrams, and ER models using tools like Lucidchart, Visio, or similar. Solid understanding of relational database concepts and experience with data modeling. Experience working in Agile or Waterfall project environments. Strong analytical thinking, attention to detail, and problem-solving skills. Excellent verbal and written communication skills. Preferred Qualifications: Experience with core banking platforms or financial services. Hands-on experience with tools like Power BI, Tableau, or Excel for reporting is a plus. Good to have Python and Teradata. Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Hi, We are having an opening for Senior Manager-Infra / Cloud Architect at our Mumbai location. Job Summary : The Infra / Cloud Architect is responsible for the strategic design, roadmap definition, and engineering governance of the organization's global IT infrastructure and cloud landscape. This role spans across data center technologies, cloud platforms, networking, security, and hybrid infrastructure models. The architect acts as the bridge between business needs and technical delivery, translating enterprise goals into scalable, secure, and cost-optimized solutions across geographies. Areas Of Responsibility : Key Responsibilities Architecture Strategy & Blueprinting Define and maintain the global infrastructure and cloud architecture blueprint. Align designs with business continuity, scalability, cybersecurity, and performance goals. Champion platform rationalization and simplification initiatives. Solution Design & Project Enablement Architect infrastructure solutions for large programs (e.g., DC transformation, AD consolidation, hybrid cloud migration). Review and approve HLDs, LLDs, and BoM submitted by partners or internal teams. Validate architecture compliance in global IT programs. Technology Evaluation & Adoption Evaluate emerging technologies such as Zero Trust, SD-WAN, SASE, Edge Computing, and Infra-as-Code. Define proof-of-concept initiatives and guide technology onboarding. Architecture Governance & Standards Own and enforce architecture principles, standards, and reference models. Conduct architecture reviews and design approval boards. Ensure compliance with InfoSec, GxP, and SOX frameworks. Collaboration & Knowledge Enablement Partner with delivery, cybersecurity, and service teams to translate designs into build/run. Coach engineering teams and upskill delivery units on architectural best practices. Specialized Knowledge Requirements Deep expertise in enterprise architecture across compute, storage, network, identity, and cloud Advanced knowledge of cloud platforms (AWS, Azure, GCP) and hybrid models Strong grasp of cybersecurity principles and compliance mapping to infrastructure design Familiarity with automation and orchestration (Terraform, Ansible, CI/CD) Understanding of ITIL, TOGAF, and regulatory requirements in pharma/life sciences Internal Stakeholders and Nature of Interaction CIO / Head of Infrastructure: Strategy alignment, architecture reviews, funding justification Infra Ops, Cybersecurity, Cloud & Service Delivery Leads: Design handovers, implementation validations, issue resolution Project Managers & PMO: Milestone alignment, design dependencies, delivery feasibility IT Business Partners: Requirement shaping, infrastructure impact assessment, business case support External Stakeholders and Nature of Interaction OEMs / Technology Partners: Technology roadmap alignment, reference design validation, POC planning System Integrators / Consultants: Review of partner-delivered HLD/LLDs, infra BoMs, and implementation playbooks Cloud Providers: Architecture sessions, security compliance mapping, usage optimization External Interaction % ~30% of the role involves interaction with vendors, cloud partners, and consulting architects Nature of Communication Technical design documents, review notes, and architecture diagrams Strategic recommendations to CIO office and transformation leadership Review meetings, technical workshops, and vendor roadmap discussions Role Played in Negotiations Key contributor during technology vendor evaluations, TCO/ROI assessments Leads design-centric discussions in OEM/MSP contract finalizations Influences technology lock-ins and long-term infra strategy partnerships Key Decision-Making Expected Selection of infra/cloud technologies and tools for global rollout Finalization of infra architecture standards, designs, and integration approaches Review and approval of vendor-delivered infrastructure designs Build vs. buy vs. hybrid infrastructure decisions Key Challenges for the Role Balancing global standardization with local infrastructure constraints Integrating legacy platforms with modern cloud-native environments Ensuring performance, cost, and security trade-offs are managed holistically Driving architectural discipline across distributed delivery ecosystems Extent and Nature of Innovation Required High: Required to lead innovation in hybrid cloud, infra-automation, and cost-efficient architecture Design of modular, scalable, and reusable infra blueprints Champion infrastructure observability, Zero Trust, and software-defined everything (SDx) Job Requirements Educational Qualification: Bachelor's or Masters in Engineering, Computer Science, or related field Certifications: Cloud Certifications (e.g., AWS Certified Architect, Azure Solutions Architect, GCP Architect) TOGAF, ITIL Foundation preferred Network/Security certifications (e.g., Cisco, Palo Alto, Fortinet) beneficial Experience: 12+ years of infrastructure experience, with 5+ years in an architecture role across global delivery models Proven track record of designing and governing large-scale infra/cloud deployments Skills: Architecture modelling and documentation (e.g., Visio, Lucidchart, ArchiMate) Infra stack knowledge across OS, Virtualization, Network, Storage, and Cloud Vendor engagement and technical negotiation Cross-cultural communication and stakeholder influence Travel Requirement: Up to 25-30% (based on project workshops, vendor reviews, and strategic summits) Educational Qualification : Bachelor's or Masters in Engineering, Computer Science, or related field Specific Certification : Cloud Certifications (e.g., AWS Certified Architect, Azure Solutions Architect, GCP Architect) TOGAF, ITIL Foundation preferred Network/Security certifications (e.g., Cisco, Palo Alto, Fortinet) beneficial Skills : Architecture modeling and documentation (e.g., Visio, Lucidchart, ArchiMate) Infra stack knowledge across OS, Virtualization, Network, Storage, and Cloud Vendor engagement and technical negotiation Cross-cultural communication and stakeholder influence Experience : 12-15+ years of infrastructure experience, with 5+ years in an architecture role across global delivery models Proven track record of designing and governing large-scale infra/cloud deployments

Role : Business Analyst Key Responsibilities Elicitation & Analysis Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements. Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements. Evaluate current systems/processes and propose enhancements. Product Specification & Documentation Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner. Maintain Product Backlogs and contribute to Sprint Planning with the Agile team. Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams. Stakeholder Management Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding. Product Lifecycle Management Support the entire product lifecycle from ideation to post-launch reviews. Participate in Product Roadmap discussions and strategic planning. Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking. Testing & Quality Assurance Design and execute UAT plans, and support QA teams in developing test cases. Validate product releases and ensure alignment with business goals and compliance standards. Required Skills & Tools Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies. Expertise In Tools Like JIRA, Confluence, Trello. Figma, Balsamiq, Lucidchart (for wireframes and workflows). SQL (for data analysis and querying). Excellent documentation, presentation, and stakeholder communication skills. Ability to handle multiple projects simultaneously and work in a fast-paced environment. Qualifications Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field. 5- 8 years of experience in Business Analysis, preferably in a product-based or SaaS environment. Professional certification is a plus : CBAP, PMI-PBA, CSPO, or Agile BA certifications. Preferred Domain Experience FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms. Working with B2B/B2C product lines. (ref:hirist.tech)

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities:Business Analysis & Requirements Gathering Engage with RCM stakeholders (operations, compliance, technology) to gather and document detailed business requirements across intake, coding, billing, claims, A/R, and denials. Define user stories, business rules, data flows, and system behavior aligned with operational outcomes. Work closely with product managers to prioritize features based on business value and technical feasibility.Subject Matter Expertise (SME) Provide domain expertise in U.S. healthcare revenue cycle processes and technologies. Offer field-level insights from front-end intake through back-end collections and appeals. Advise on industry best practices, compliance considerations, and emerging trends in automation and AI adoption in RCM.Techno-Functional Collaboration Act as a liaison between business users and development teams to ensure solution design aligns with functional needs. Partner with architects and engineers on data modeling, workflow engines, and AI/ML model integration. Participate in user acceptance testing (UAT), validating system outputs against business expectations.Platform Innovation Contribute to platform design and modularization of features such as (but not limited to):o Claims Automation (e.g., OCR, NLP, intelligent form capture)o Autonomous Coding (ICD/CPT code prediction using AI/ML)o Process Optimization (clearinghouse logic, eligibility validation)o Denials Prevention & Prediction (ML-based denial scoring, root cause analytics) Identify opportunities for AI/automation to enhance accuracy, reduce TAT, and minimize human intervention.Documentation & Change Management Develop clear documentation including BRDs, FRDs, process maps, and data dictionaries. Support training, change management, and knowledge transfer to internal teams and client stakeholders. Qualifications Qualifications: Bachelor’s degree in Healthcare Administration, Information Systems, Computer Science, or related field. 10+ years of experience in RCM operations, product development, or business analysis, preferably in a healthcare technology or BPO setting. Deep understanding of end-to-end RCM workflows and pain points. Experience working with or designing solutions involving automation, RPA, AI/ML, and data analytics. Familiarity with RCM platforms, EHRs (e.g., Epic, Cerner, Athena), and clearinghouse integrations.________________________________________Preferred Skills: Experience with product development lifecycles (Agile, Scrum). Experience in working with wide range of practice management systems used by providers in the US Data sourcing and integration experience with leading EHR/EMR, clearing houses and payer claims systems Proficiency in tools such as JIRA, Confluence, Lucidchart/Visio, SQL. Exposure to technologies like OCR, NLP, RPA (UiPath, Automation Anywhere), and machine learning models. Certifications in Business Analysis (CBAP/CCBA), Healthcare IT (e.g., CPHIMS), or Lean/Six Sigma.

Position Description Company Profile: We’re Hiring at CGI for our GCC - Right Here in Hyderabad! Join us at the intersection of technology, finance, and innovation. You will be working to support the PNC Financial Services Group, one of the top-tier financial institutions in the U.S. You’ll help shape digital solutions for a global enterprise—from the ground up. This is more than a job. It’s your opportunity to: Work on cutting-edge technologies Collaborate with global teams Build a career with purpose and impact Ready to build the future of banking? Let’s talk. Job Title: Lead Analyst - Data Analyst with Financial Services/Banking Domain Position Title: Lead Analyst - Data Analyst with Financial Services/Banking Domain Experience: 6 to 8 Years Category: Software Development/ Engineering Main location: Hyderabad Shift Timings: General Shift Employment Type: Full Time-Permanent Position ID: J0725-1564 Job Summary: CGI is looking for a detail-oriented and experienced Data Analyst with a strong background in banking and financial services. The ideal candidate will have hands-on experience working with banking products data, performing data analysis, SQL querying, data mapping, and creating business and technical documentation. You will act as a liaison between business stakeholders and technical teams to ensure data solutions meet business objectives. Your future duties and responsibilities Analyze and interpret banking and financial product data (e.g., loans, deposits, credit cards, payments, investments). Collaborate with business and IT stakeholders to elicit and document requirements for data-related projects. Perform complex SQL queries to extract, validate, and analyze data from various systems. Conduct data mapping between source and target systems and document data transformations. Create and maintain detailed documentation, including data dictionaries, business rules, process flows, and mapping specs. Develop system and process diagrams to represent data flows, system interactions, and integration points. Assist in relational data modeling and work closely with data architects to design or refine schemas. Support data migration, data quality assessment, and reconciliation activities. Participate in testing, including validating data transformations and supporting UAT with business users. Maintain compliance with data governance standards and ensure data accuracy and security. Required Qualifications To Be Successful In This Role 6-8 years of experience as a Data Analyst or Data Systems Analyst in the banking or financial services domain. Strong understanding of banking products and data structures (e.g., core banking systems, customer data, transaction data). Proficient in SQL for data analysis, validation, and extraction across large datasets. Proven experience in data mapping, data lineage documentation, and data transformation logic. Skilled in requirements gathering, functional documentation, and communicating technical concepts to business users. Ability to create system diagrams, data flow diagrams, and ER models using tools like Lucidchart, Visio, or similar. Solid understanding of relational database concepts and experience with data modeling. Experience working in Agile or Waterfall project environments. Strong analytical thinking, attention to detail, and problem-solving skills. Excellent verbal and written communication skills. Preferred Qualifications: Experience with core banking platforms or financial services. Hands-on experience with tools like Power BI, Tableau, or Excel for reporting is a plus. Good to have Python and Teradata. Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Job Title: Presales Intern Department: Sales / Solution Engineering Reports To: Presales Manager / Solution Architect Lead LocationHyderabad Role Summary We are looking for a dynamic and detail-oriented Presales Intern to support our technical sales and solutioning efforts. This internship offers a unique opportunity to learn the fundamentals of solution consulting, client engagement, and proposal development while working closely with cross-functional teams. You will assist in preparing proposals, demos, presentations, and contribute to the presales lifecycle from requirement gathering to documentation. Key Responsibilities Assist the presales team in understanding client needs and preparing tailored technical solutions. Develop and modify presentations, technical proposals, and presales documents. Support product demos and Proof of Concept (POC) engagements. Collaborate with internal stakeholders (technical, product, marketing) to gather inputs for solutions. Maintain documentation related to client requirements, RFP/RFI responses, and feedback. Conduct research on industry trends, prospective clients, and competitor offerings. Participate in client meetings and discussions under the guidance of senior team members. Update CRM systems and maintain sales documentation and knowledge repositories. Required Qualifications & Skills Currently pursuing or recently completed a degree in Engineering, Information Technology, Business, or a related field. Strong verbal and written communication skills. Basic knowledge of SaaS products and software solutions. Proficiency in Microsoft Office, especially PowerPoint and Excel. Analytical mindset with a problem-solving attitude. Ability to work independently and within a team environment. High enthusiasm to learn and grow in presales and client-facing roles. Soft Skills Strong communication and presentation skills Curiosity and a willingness to learn Organizational ability and attention to detail Time management and multitasking Collaborative mindset with proactive behavior Preferred Qualifications Exposure to CRM tools like Salesforce, HubSpot, or Zoho. Experience with design/visual tools such as Figma, Canva, or Lucidchart. Familiarity with APIs, software architecture, and cloud platforms (AWS, Azure, GCP). Key Relationships Internal: Sales team, Solution Architects, Product Managers, Marketing External: Clients and Prospective Customers (with supervision) Role Dimensions Support presales activities across various domains and service lines. Contribute to the improvement of proposal quality and customer engagement processes. Gain exposure to end-to-end presales lifecycle and client solutioning strategies. Success Measures (KPIs) Quality and timeliness of presentations and proposal documents Effective collaboration with internal stakeholders Accuracy of documentation and client input tracking Positive feedback from team members and mentors Demonstrated learning and growth throughout the internship Competency Framework Alignment Communication: Clear articulation in writing and presentations Customer Focus: Supporting tailored client solutions Teamwork & Collaboration: Contributing to group goals Learning Agility: Quick adaptation and learning of new concepts Problem Solving: Applying analytical thinking to support technical sales

Location: Gurugram Work Timings: 7:30 AM to 4:30 PM Work Model: On-site Responsibilities: As a PreSales Executive, your core responsibility is to translate client needs into tailored, deliverable solutions and support the sales team with strategic solution consulting. You will be the technical and operational bridge between prospects, BDMs, and our internal delivery teams. You must bring a deep understanding of financial services outsourcing (or similar), hands-on experience in proposal creation, and exposure to front-line client conversations. Key Responsibilities: Sales Discovery & Client Engagement. Participate in initial sales calls to qualify leads, understand pain points, and map needs across our services. Lead or co-lead discovery sessions to document use cases and business goals. Analyse client practices to suggest optimal outsourcing structures (dedicated resource, FTE, task-based, etc.) Proposal & Solution Design: Prepare custom solution proposals, including workflow diagrams, service scopes, delivery models, and pricing structures. Collaborate with delivery and ops teams to design accurate, feasible solutions within SLA expectations. Develop solution pitch decks, tailored SoWs (Statements of Work), and service agreements in collaboration with legal/compliance. Sales Enablement & Support: Act as subject-matter expert (SME) during client calls, demos, and capability walk-throughs. Prepare presales collateral: use cases, process maps, transition plans, and ROI analyses. Maintain a repository of updated solution templates, case studies, and service blueprints. Client Transition Handover Ensure proper handover of client requirements to operations/delivery teams post-deal closure. Document process risks, transition timelines, and critical success factors. Support onboarding calls for the first 2–4 weeks post-signing to ensure client confidence. Qualifications and Experience: 3–4 years of hands-on Presales or Solution Consulting experience in a BPO/KPO/outsourcing firm catering to financial services. Demonstrated experience engaging clients across Accounting, Financial Planning, Mortgage Broking, Bookkeeping, Taxation, or SMSF. Proven ability to build proposals, SoWs, and pricing models with accuracy and clarity Strong process mapping, analytical, and documentation skills (Visio, Lucidchart, or similar tools) Excellent communication & stakeholder management — must be comfortable talking to CXOs, Practice Managers, and Advisors. High proficiency in MS Office, especially Excel (for pricing), PowerPoint (for pitch decks), and Word (for SoW documentation) Preferred Qualifications: Exposure to outsourcing models: Dedicated FTEs, task-based models, seat-based pricing, etc. Familiarity with Australian, UK, and US financial compliance standards Experience working with or supporting a Business Development Manager or Sales Consultant

About Company : Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to reimagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and application development. Role : Insurance BA (Mapping Experience) Location :Hyderabad,Pune Experience : 6 to 9Year's Interview Mode : virtual Work mode : Hybrid Job type: C2H Immediate Joiner's +15 Day's JOB DESCRIPTION : Must Have : JD with Must have skills : Role 1 : Must have experience working as a BA for Insurance Domain. P&C domain will be required. Experience in working on data mapping will be preferred. Description We are seeking a detail-oriented and strategic Business Analyst with strong experience in the insurance domain and process/data mapping. The ideal candidate will work closely with stakeholders to analyze business processes, identify gaps, and create detailed mappings to support system implementations, process improvements, and regulatory compliance. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders across underwriting, claims, policy servicing, and IT to gather and document business requirements. Process Mapping: Create detailed as-is and to-be process maps using tools like Visio, Lucidchart, or ARIS to visualize workflows and identify inefficiencies 1 2. Data Mapping: Define and document data flows between systems, ensuring alignment with business rules and regulatory requirements. Gap Analysis: Identify gaps between current and desired states and propose actionable solutions. Stakeholder Management: Act as a liaison between business units and technical teams to ensure clear communication and alignment. Documentation: Prepare BRDs, FRDs, use cases, and user stories to support development and testing teams. Testing Support: Assist in UAT planning, execution, and defect tracking to ensure solutions meet business needs. Compliance Risk: Ensure mapped processes adhere to insurance regulations and support risk mitigation strategies 2.

About Company : Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to reimagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and application development. Role : Business Analyst;Insurance domain Location : Hyderabad,Pune Experience : 6-9 Year's Interview Mode : virtual Work mode : Hybrid Job type: C2H Immediate Joiner's +15 Day's JOB DESCRIPTION We are seeking a detail-oriented and strategic Business Analyst with strong experience in the insurance domain and process/data mapping. The ideal candidate will work closely with stakeholders to analyze business processes, identify gaps, and create detailed mappings to support system implementations, process improvements, and regulatory compliance. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders across underwriting, claims, policy servicing, and IT to gather and document business requirements. Process Mapping: Create detailed as-is and to-be process maps using tools like Visio, Lucidchart, or ARIS to visualize workflows and identify inefficiencies 1 2. Data Mapping: Define and document data flows between systems, ensuring alignment with business rules and regulatory requirements. Gap Analysis: Identify gaps between current and desired states and propose actionable solutions. Stakeholder Management: Act as a liaison between business units and technical teams to ensure clear communication and alignment. Documentation: Prepare BRDs, FRDs, use cases, and user stories to support development and testing teams. Testing Support: Assist in UAT planning, execution, and defect tracking to ensure solutions meet business needs. Compliance Risk: Ensure mapped processes adhere to insurance regulations and support risk mitigation strategies 2.

About Motadata Motadata builds cutting-edge enterprise software platforms in the domains of Unified Observability, AIOps, and IT Service Management (ITSM). Our solutions empower enterprises to monitor, analyze, and optimize their IT infrastructure with AI-driven insights. We are now looking for a skilled Technical Writer to create clear, precise, and user-focused content that enhances product adoption, enables self-service, and supports both customers and internal teams. Role Overview As a Technical Writer at Motadata, you will be responsible for planning, developing, and maintaining high-quality documentation for enterprise-grade products. You will work closely with product managers, engineering teams, QA, support, and marketing to ensure all documentation aligns with product functionality, usability, and business goals. Your work will directly impact user experience, product adoption, and customer satisfaction. Key Responsibilities Product Documentation : Develop and maintain user guides, installation manuals, configuration documents, API references, and integration instructions. Ensure technical accuracy by collaborating with engineers, architects, and QA teams. Knowledge Base & Help Center Create and manage structured, searchable knowledge base content for end-users and administrators. Write troubleshooting guides and FAQs that help reduce support tickets. Release Notes & Change Logs Collaborate with product and QA teams to draft precise release notes capturing new features, bug fixes, enhancements, and deprecations. Technical Marketing & Enablement Content Contribute to solution briefs, product highlights, use-case guides, and training material for internal and external stakeholders. Content Quality & Governance Standardize tone, structure, and terminology across all content. Define and improve templates, style guides, and documentation frameworks. Review, edit, and audit existing documentation for accuracy, clarity, and usability. What Were Looking For Experience: 24 years of technical writing experience in IT, SaaS, or enterprise software domains. Technical Knowledge: Familiarity with at least some of the following areas: IT Infrastructure (servers, storage, networks, virtualization) Cloud Platforms (AWS, Azure, GCP) Monitoring & Observability (logs, metrics, traces) ITSM workflows and tools Skills Strong written and verbal communication skills in English. Ability to translate complex technical concepts into clear, concise, and user-friendly content. Proficiency with documentation tools (Confluence, Git, Jira, Markdown, or equivalent). Bonus Skills Working knowledge of REST APIs, YAML/JSON, or scripting basics. Experience in Agile/sprint-based environments. Exposure to observability or monitoring tools (OpenTelemetry, Grafana, Prometheus, IT automation). Visual documentation skills (Lucidchart, Draw.io, diagramming tools). (ref:hirist.tech)

Summary Bitkraft Technologies LLP is looking for an experienced and strategic Senior IT Business Analyst with over 10+ years of expertise in bridging business goals with technology solutions. The ideal candidate will play a key role in enterprise-level IT initiatives, driving digital transformation, optimizing complex systems, and advising senior stakeholders. You will lead requirement gathering efforts, assess impacts of business changes, and ensure scalable, future-proof IT solutions. Key Responsibilities Lead enterprise-wide business analysis initiatives with cross-functional teams. Engage with C-level executives, product owners, and business stakeholders to understand strategic objectives and translate them into IT solutions. Facilitate high-level requirements gathering, solution design workshops, and stakeholder interviews. Define and document complex business processes, systems interactions, and technical requirements. Serve as a trusted advisor for technology strategy, systems integration, and process improvement. Perform advanced data analysis, cost/benefit analysis, and risk assessments for proposed initiatives. Oversee and guide testing strategies (SIT/UAT), validation processes, and change management plans. Ensure alignment of technology projects with business goals, compliance standards, and industry best practices. Mentor junior business analysts and support team development. Collaborate closely with architects, developers, QA, and DevOps teams in Agile or hybrid project environments. Required Skills & Qualifications Bachelor's or Master's degree in computer science, Information Systems, Business Administration, or a related field. 10+ years of proven experience as a Business Analyst in IT or enterprise software projects. Strong knowledge of business process modeling, system design, and enterprise IT architecture. Expertise in tools like Jira, Confluence, Visio, Lucidchart, Excel, Power BI, and SQL. Solid understanding of SDLC methodologies (Agile, Scrum, Waterfall, or hybrid). Excellent communication, stakeholder management, and presentation skills. Experience in ERP, CRM, cloud transformation, or custom enterprise system implementations is a plus. Certifications such as CBAP, PMI-PBA, or Agile BA are highly desirable. Experience : 10 + Years Location : Mumbai Fort Why join Bitkraft? Your inputs and opinions are valued Exposure to latest technologies Working directly with client teams International project experience You get to see the big picture on the project Fast paced environment with quick project completions Manage your own time for efficient working A friendly and easy going work environment About Bitkraft Technologies LLP Bitkraft Technologies LLP is an award-winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record. We are driven by technology and push the limits of what can be done to realise the business needs of our customers. Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs. Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few. (ref:hirist.tech)

Role & responsibilities - ESSENTIAL SKILLS & QUALIFICATIONS: (MUST HAVE) Technical Skills Cloud Architecture and Design, Networking and Integration, Security and Compliance, Strong expertise in Microsoft Azure and associated cloud services, Proficiency in Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. Experience with CI/CD tools (Azure DevOps, GitHub Actions, or Jenkins). Strong understanding of branching strategies (Git-Flow, GitHub-Flow, GitLab-Flow, and Trunk-Based) Deep understanding of container orchestration (AKS) and microservices architecture. Solid knowledge of security frameworks and compliance standards. Skilled in creating clear and detailed architecture and process diagrams using tools such as Lucidchart or Microsoft Visio to effectively communicate complex systems. Knowledge of scripting languages such as Python, PowerShell, or Bash. Soft Skills Excellent problem-solving abilities with strong analytical skills. Proven ability to work collaboratively in a fast-paced, team-oriented environment. Ability to present diagrams to both technical and non-technical stakeholders in a clear and concise manner. PREFERRED SKILLS & QUALIFICATIONS: (NICE TO HAVE) Active Azure Solutions Architect Expert and Azure DevOps Engineer Expert certifications (strongly preferred) Hands-on experience with monitoring tools like Datadog or the ELK Stack. Familiarity with serverless computing models and cost optimization strategies. Experience with other Cloud providers like AWS or Google Cloud. Work Time - 5:45 PM to 2:15 AM (IST)

Req ID: 340251 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Industry Consulting Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description: Technical Architect - Observability & SRE Frameworks Position Title: Technical Architect - Observability & Site Reliability Engineering (SRE) Location: Noida, India Experience: 15+ years (including 5+ years in observability/SRE architecture) Employment Type: Full-time Role Overview We are looking for a highly experienced Technical Architect to lead the design, strategy, and implementation of Observability and SRE frameworks for enterprise-scale, microservices-based applications. The ideal candidate will bring deep technical knowledge of both Splunk Observability Stack and Open Source tools (like OpenTelemetry, Prometheus, Grafana, Jaeger), and be capable of defining and executing architecture strategies for complex distributed systems. This role requires hands-on ability to create architecture blueprints , lead technical teams, and work directly with stakeholders and platform owners to embed observability and reliability practices across the SDLC. Key Responsibilities Architecture & Blueprinting Design and deliver end-to-end observability architecture (Metrics, Logs, Traces, Events) for cloud-native and hybrid environments. Create technical architecture diagrams , data flow maps, and integration blueprints using tools like Lucidchart, Draw.io, or Visio. Lead the definition of SLIs, SLOs, and Error Budgets aligned with business KPIs and DORA metrics. Toolchain Strategy & Implementation Architect telemetry pipelines using OpenTelemetry Collector and Splunk Observability Cloud (SignalFx, APM, RUM, Log Observer). Define tool adoption strategy and integration roadmap for OSS tools (Prometheus, Loki, Grafana, Jaeger) and Splunk-based stacks. Guide teams on instrumentation approaches (auto/manual) across languages like Java, Go, Python, .NET, etc. Reliability Engineering Enablement Lead adoption of SRE principles including incident management frameworks, resiliency testing, and runbook automation. Collaborate with DevOps to integrate observability into CI/CD pipelines (e.g., Jenkins, ArgoCD, GitHub Actions). Define health checks, golden signals, and SPoG (Single Pane of Glass) dashboards. Exposure to AIOps , ML-based anomaly detection, or business observability. Stakeholder Management & Governance Serve as a technical liaison between client leadership, SREs, developers, and infrastructure teams. Run workshops, assessments, and evangelize observability-first culture across teams. Provide guidance on data retention, access control, cost optimization, and compliance (especially with Splunk ingestion policies). Performance & Optimization Continuously monitor and fine-tune observability data flows to prevent alert fatigue and ensure actionability. Implement root cause analysis practices using telemetry correlation across metrics, logs, and traces. Lead efforts to build self-healing systems using automated playbooks and AIOps integrations (where applicable). Required Skills & Qualifications 15+ years in IT, with 5 years in Observability/SRE architecture roles Proven experience designing architecture for microservices, containers (Docker, Kubernetes), and distributed systems Strong hands-on expertise with: Splunk Observability Cloud (SignalFx, Log Observer, APM) OpenTelemetry (SDKs + Collector) Prometheus + Grafana Jaeger / Zipkin for distributed tracing CI/CD tools : Jenkins, GitHub Actions, ArgoCD Ability to build and present clear architecture diagrams and solution roadmaps Working knowledge of cloud environments (AWS, Azure, GCP) and container orchestration (K8s/OpenShift) Familiarity with SRE and DevOps best practices (error budgets, release engineering, chaos testing) Nice to Have Splunk certifications: Core Consultant, Observability Specialist, Admin Knowledge of ITIL and modern incident management frameworks (PagerDuty, OpsGenie) Experience in banking or regulated enterprise environments Soft Skills Strong leadership and cross-functional collaboration Ability to work in ambiguous, fast-paced environments Excellent documentation and communication skills Passion for mentoring teams and building best practices at scale Why This Role Matters The client is on a journey to mature its Observability and SRE ecosystem , and this role will be critical in: Unifying legacy and modern telemetry stacks Driving reliability-first mindset and tooling Establishing a scalable blueprint for production excellence About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Major Accountabilities: Analyze software development processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement, leveraging data analytics and root cause analysis techniques. Collaborate with cross-functional teams to define and implement process improvements, optimizing software development workflows to enhance productivity, quality, and efficiency. Drive innovations and continuous improvement initiatives within the software development organization, fostering a culture of innovation and embracing new methodologies, tools, and technologies. Define and implement configuration management processes and procedures for software development artifacts, including source code, documentation, and build configurations. Define and maintain software development lifecycle (SDLC) methodologies, incorporating best practices, industry standards, and regulatory requirements into the software development process. Provide guidance and support to project teams on SDLC activities, including requirements management, design, implementation, testing, and deployment, ensuring adherence to established processes and procedures. Apply knowledge of automotive product development processes, such as DPRTS and GES (Global Eng System), to ensure alignment with organizational goals, customer requirements, and industry standards. Promote the adoption of agile methodologies, such as Scrum and Kanban, within the software development organization, providing training, coaching, and mentoring to project teams on agile practices and principles. Lead the implementation of process optimization initiatives, leveraging tools such as Kaizen, Kanban, and Poka-Yoke to streamline workflows, eliminate waste, and enhance overall efficiency. Develop and maintain documentation for software development processes, methodologies, and tools, ensuring alignment with industry standards, regulatory requirements, and organizational best practices. Generate reports and dashboards using tools such as Lucidchart, Microsoft Visio, Tableau, and Power BI to communicate key metrics, performance indicators, and process improvements to stakeholders. Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Key Responsibilities Requirement Elicitation & Analysis : Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements. Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements. Evaluate current systems/processes and propose enhancements. Product Specification & Documentation Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner. Maintain Product Backlogs and contribute to Sprint Planning with the Agile team. Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams. Stakeholder Management Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding. Product Lifecycle Management Support the entire product lifecycle from ideation to post-launch reviews. Participate in Product Roadmap discussions and strategic planning. Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking. Testing & Quality Assurance Design and execute UAT plans, and support QA teams in developing test cases. Validate product releases and ensure alignment with business goals and compliance standards. Required Skills & Tools Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies. Expertise in tools like : JIRA, Confluence, Trello. Figma, Balsamiq, Lucidchart (for wireframes and workflows). SQL (for data analysis and querying). Excellent documentation, presentation, and stakeholder communication skills. Ability to handle multiple projects simultaneously and work in a fast-paced environment. Qualifications Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field. 5- 8 years of experience in Business Analysis, preferably in a product-based or SaaS environment. Professional certification is a plus: CBAP, PMI-PBA, CSPO, or Agile BA certifications. Preferred Domain Experience FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms. Working with B2B/B2C product lines. (ref:hirist.tech)

About the Role We are looking for a Mid-Level Business Analyst who will focus on training and mentoring business analysts. This role is crucial in building internal BA capability by conducting structured training sessions, creating learning material, and ensuring that junior and new analysts are equipped with the right knowledge, tools, and best practices to excel in their roles. The position requires strong subject-matter expertise in business analysis and the ability to effectively coach and guide others during night shifts. Key Responsibilities Design and deliver training programs on Business Analysis fundamentals, SDLC, Agile/Scrum, requirement gathering, documentation, and process mapping. Mentor and coach junior Business Analysts on real-world case studies, BA deliverables, and best practices. Create and maintain training materials, templates, and reference documents (BRDs, FRDs, User Stories, RTMs, process flows, etc.). Conduct mock workshops, role-plays, and practical assignments to simulate client interactions and requirement-gathering sessions. Evaluate trainee performance through assessments, quizzes, and feedback sessions, ensuring measurable progress. Stay updated on industry trends, tools, and methodologies and incorporate them into training content. Organise and lead knowledge-sharing sessions across the team to standardize BA practices. Collaborate with management to identify training needs and align programs with organisational goals. Provide regular progress reports on training effectiveness and recommendations for continuous improvement. Qualifications & Skills Bachelor’s degree in Business Administration, Computer Science, or related field. 2-3 years of experience as a Business Analyst, with proven expertise in BA frameworks and documentation. Strong knowledge of Agile/Scrum methodologies, requirement management tools (Jira, Confluence, Azure DevOps), and BA deliverables. Excellent facilitation, presentation, and communication skills to engage and guide trainees. Proficiency in business process mapping tools (e.g., MS Visio, Lucidchart) to design AS-IS/TO-BE flows and workflows. Experience with data visualization and reporting tools (Power BI, Tableau, Excel dashboards) to present insights effectively. Experience with SQL Intermediate level and API testing (Postman) Prior experience in conducting corporate training, mentoring, or onboarding programs is preferred. Ability to simplify complex concepts and adapt training styles to different learning levels. Preferred Experience Exposure to staffing/recruitment or IT services industry, with an understanding of BA expectations in these environments. Familiarity with U.S. market BA practices and compliance considerations (e.g., SOX, AML, data governance). Demonstrated ability to create structured training roadmap.

Senior Business Analyst + Project Manager - Healthcare AI Solutions Position Overview We're seeking a versatile Senior Business Analyst with strong project management capabilities to join our team building AI-driven healthcare solutions. This hybrid role is perfect for someone who excels at both detailed requirement analysis and project execution. As we scale, this position will evolve to focus primarily on business analysis while mentoring additional team members. Key Responsibilities Business Analysis Requirements Engineering Elicit, analyze, and document detailed functional and non-functional requirements Create comprehensive BRDs, FRDs, and technical specifications Develop user stories with clear acceptance criteria in Azure DevOps Map complex healthcare workflows (RCM cycles, credentialing processes, patient journeys) Design process flow diagrams, data flow diagrams, and system architecture diagrams Healthcare Domain Analysis Document healthcare-specific requirements (HIPAA, HL7, FHIR standards) Analyze integration requirements with EHR/PMS systems Create data mapping documents for healthcare data exchange Identify compliance checkpoints in product workflows Research and document competitor features and industry best practices AI/ML Requirements Define conversational flows for AI agents Document prompt engineering requirements and expected AI behaviors Create test scenarios for AI responses and edge cases Define success metrics for AI agent performance Work with ML engineers to document training data requirements Project Management Agile Delivery Facilitate scrum ceremonies (standups, sprint planning, retrospectives) Maintain product backlog and sprint boards in Azure DevOps Track sprint velocity, burndown charts, and team capacity Coordinate releases and deployment schedules Manage dependencies between India and US teams Stakeholder Coordination Create and maintain project roadmaps and release plans Prepare weekly status reports for leadership Coordinate UAT sessions with US healthcare clients Schedule and facilitate requirement gathering sessions across time zones Manage stakeholder expectations and communication Team Leadership Mentor junior analysts as team grows Establish BA best practices and templates Create knowledge repository for healthcare domain Train team on US healthcare workflows and terminology Build reusable requirement templates for common features Required Qualifications Must-Have: 6-8 years of experience with at least 3 years as Senior BA 2+ years of project management/scrum master experience Experience in healthcare IT or healthtech products Strong technical aptitude (ability to read API documentation, understand databases) Expertise in Azure DevOps or similar ALM tools Advanced skills in Visio, Lucidchart, or similar diagramming tools Excellent written and verbal English communication Experience working with US clients/stakeholders Proven ability to manage multiple projects simultaneously Preferred: Healthcare domain certifications (CAHIMS, CPHIMS) Agile certifications (CSM, CSPO, PMI-ACP) Experience with AI/ML projects or conversational AI Knowledge of US healthcare regulations (HIPAA, HITECH) Experience with EHR/PMS integrations SQL skills for data analysis API documentation experience Technical Skills: Azure DevOps (mandatory) JIRA/Confluence Microsoft Office Suite (advanced Excel) Postman or similar API testing tools Basic SQL for data validation Wireframing tools (Figma, Balsamiq) Key Competencies Analytical Excellence Break down complex healthcare workflows into manageable components Identify gaps between current and future state Strong problem-solving and critical thinking Attention to detail without losing sight of big picture Communication Bridge Translate between technical teams and business stakeholders Present complex information simply Facilitate productive meetings across cultures and time zones Create clear, concise documentation Execution Focus Self-starter who can work independently Comfortable with ambiguity in startup environment Ability to prioritize in fast-paced setting Results-oriented with strong follow-through Healthcare Acumen Quick learner of healthcare terminology and workflows Understanding of provider pain points Awareness of regulatory implications Patient-safety mindset Success Metrics First 90 Days: Complete domain knowledge transfer on US healthcare systems Document current state of NeoScribe and create improvement roadmap Establish requirement templates and project tracking systems Build relationships with key stakeholders in India and US First Year: Deliver 3 major product releases on schedule Achieve 90% stakeholder satisfaction on requirement clarity Reduce requirement-related defects by 50% Build comprehensive healthcare workflow library Successfully onboard and mentor 2 junior BAs Maintain <5% scope creep across projects What We Offer Employee stock options Health insurance for family Flexible working hours to accommodate US time zone meetings Learning budget for certifications and courses Opportunity to shape products impacting healthcare delivery Clear growth path to Head of Business Analysis or Product Management Growth Trajectory As the team scales, this role will evolve to: 6 months: Transition PM duties to dedicated Project Manager, focus on complex BA work 12 months: Lead BA with 2-3 analysts reporting 24 months: Head of Business Analysis or transition to Product Management Why This Role is Unique: You'll be building AI agents that transform healthcare operations, working directly with US healthcare providers to solve real problems. This is a rare opportunity to combine healthcare domain expertise with cutting-edge AI technology while growing from an IC role to leadership as we scale. Powered by JazzHR wMoBmVaL7N

ProArch is seeking a talented and detail-oriented Data Modeler to join our dynamic team. In this role, you will be responsible for designing and creating data models that effectively support business processes and analytics needs. You will work closely with stakeholders, including business analysts, architects, and developers, to gather requirements and translate them into scalable data solutions. Your expertise will ensure the integrity, accuracy, and optimal performance of our data infrastructures. As a Data Modeler, you will leverage various modeling techniques and tools to visualize data structures and relationships while adhering to best practices in data management. If you have a passion for data and a desire to help organizations harness its power, we want to hear from you! Requirements AWS Redshift, PostgreSQL, Erwin, AWS SCT, AWS Glue Proven experience as a Data Modeler with a strong understanding of data modeling principles and techniques Proficiency in data modeling tools such as Erwin, Lucidchart, or equivalent Strong SQL skills and familiarity with database management systems (e.g., Oracle, SQL Server, MySQL) Experience in both relational and dimensional modeling frameworks (3NF, Kimball) Ability to translate business requirements into effective data models Familiarity with data governance practices and data quality standards Excellent analytical skills and problem-solving abilities Strong communication skills to collaborate effectively with cross-functional teams Bachelor's degree in Computer Science, Information Systems, or a related field Benefits NA

About the job Location : Remote / Bengaluru Duration: 3 Months Stipend : Training + Internship Program Certificate : Internship & Experience Letter provided About Us: Umamicasa is a growing startup innovating in both food and technology. From cloud kitchens (Momysa) to software solutions (logistics, dating, and real estate tech), we’re solving real-world problems with smart, scalable products. Role Overview : We are offering a Business Analyst Internship designed for freshers and students who want to build a career in IT, consulting, or product management. This is a hands-on, live-project internship where you will learn how to: Gather & analyze business requirements Document BRDs & SRS Create user stories and process flows Work with wireframing tools (Figma, Lucidchart, etc.) Who Can Apply : Students/freshers (BBA, B.Com, MBA, B.Tech, MCA or related fields) Strong communication & analytical skills Eager to learn IT/business processes No prior experience required What You’ll Get : Internship Certificate & Experience Letter Hands-on exposure to live startup projects Job-readiness for BA/PM roles in IT companies Note: This is a Training + Internship Program for 3 months with one time fee of Rs. 3000, covering training resources, tools access, and mentorship. How to Apply : Interested candidates can apply via LinkedIn Easy Apply or send their CV to "hello@umamicasa.com" with the subject line “Business Analyst Intern Application – [Your Name]” . Job Type: Internship Contract length: 3 months Pay: From ₹1.00 per year Benefits: Work from home Work Location: In person

Req ID: 340251 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Industry Consulting Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description: Technical Architect – Observability & SRE Frameworks Position Title: Technical Architect – Observability & Site Reliability Engineering (SRE) Location: Noida, India Experience: 15+ years (including 5+ years in observability/SRE architecture) Employment Type: Full-time Role Overview We are looking for a highly experienced Technical Architect to lead the design, strategy, and implementation of Observability and SRE frameworks for enterprise-scale, microservices-based applications. The ideal candidate will bring deep technical knowledge of both Splunk Observability Stack and Open Source tools (like OpenTelemetry, Prometheus, Grafana, Jaeger), and be capable of defining and executing architecture strategies for complex distributed systems. This role requires hands-on ability to create architecture blueprints , lead technical teams, and work directly with stakeholders and platform owners to embed observability and reliability practices across the SDLC. Key Responsibilities Architecture & Blueprinting Design and deliver end-to-end observability architecture (Metrics, Logs, Traces, Events) for cloud-native and hybrid environments. Create technical architecture diagrams, data flow maps, and integration blueprints using tools like Lucidchart, Draw.io, or Visio. Lead the definition of SLIs, SLOs, and Error Budgets aligned with business KPIs and DORA metrics. Toolchain Strategy & Implementation Architect telemetry pipelines using OpenTelemetry Collector and Splunk Observability Cloud (SignalFx, APM, RUM, Log Observer). Define tool adoption strategy and integration roadmap for OSS tools (Prometheus, Loki, Grafana, Jaeger) and Splunk-based stacks. Guide teams on instrumentation approaches (auto/manual) across languages like Java, Go, Python, .NET, etc. Reliability Engineering Enablement Lead adoption of SRE principles including incident management frameworks, resiliency testing, and runbook automation. Collaborate with DevOps to integrate observability into CI/CD pipelines (e.g., Jenkins, ArgoCD, GitHub Actions). Define health checks, golden signals, and SPoG (Single Pane of Glass) dashboards. Exposure to AIOps, ML-based anomaly detection, or business observability. Stakeholder Management & Governance Serve as a technical liaison between client leadership, SREs, developers, and infrastructure teams. Run workshops, assessments, and evangelize observability-first culture across teams. Provide guidance on data retention, access control, cost optimization, and compliance (especially with Splunk ingestion policies). Performance & Optimization Continuously monitor and fine-tune observability data flows to prevent alert fatigue and ensure actionability. Implement root cause analysis practices using telemetry correlation across metrics, logs, and traces. Lead efforts to build self-healing systems using automated playbooks and AIOps integrations (where applicable). Required Skills & Qualifications 15+ years in IT, with 5 years in Observability/SRE architecture roles Proven experience designing architecture for microservices, containers (Docker, Kubernetes), and distributed systems Strong hands-on expertise with: Splunk Observability Cloud (SignalFx, Log Observer, APM) OpenTelemetry (SDKs + Collector) Prometheus + Grafana Jaeger / Zipkin for distributed tracing CI/CD tools: Jenkins, GitHub Actions, ArgoCD Ability to build and present clear architecture diagrams and solution roadmaps Working knowledge of cloud environments (AWS, Azure, GCP) and container orchestration (K8s/OpenShift) Familiarity with SRE and DevOps best practices (error budgets, release engineering, chaos testing) Nice to Have Splunk certifications: Core Consultant, Observability Specialist, Admin Knowledge of ITIL and modern incident management frameworks (PagerDuty, OpsGenie) Experience in banking or regulated enterprise environments Soft Skills Strong leadership and cross-functional collaboration Ability to work in ambiguous, fast-paced environments Excellent documentation and communication skills Passion for mentoring teams and building best practices at scale Why This Role Matters The client is on a journey to mature its Observability and SRE ecosystem , and this role will be critical in: Unifying legacy and modern telemetry stacks Driving reliability-first mindset and tooling Establishing a scalable blueprint for production excellence About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. 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