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3.0 - 5.0 years

3 - 5 Lacs

Hyderābād

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Delhi

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 years

0 Lacs

Gurgaon

Remote

About Us: At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here. And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation. Read more about apexanalytix - https://www.apexanalytix.com/about/ Job Details The Role Quick Take - We are looking for a highly skilled systems engineer with experience working with Virtualization, Linux, Kubernetes, and Server Infrastructure. The engineer will be responsible to design, deploy, and maintain enterprise-grade cloud infrastructure using Apache CloudStack or similar technology, Kubernetes on Linux operating system. The Work - Hypervisor Administration & Engineering Architect, deploy, and manage Apache CloudStack for private and hybrid cloud environments. Manage and optimize KVM or similar virtualization technology Implement high-availability cloud services using redundant networking, storage, and compute. Automate infrastructure provisioning using OpenTofu, Ansible, and API scripting. Troubleshoot and optimize hypervisor networking (virtual routers, isolated networks), storage, and API integrations. Working experience with shared storage technologies like GFS and NFS. Kubernetes & Container Orchestration Deploy and manage Kubernetes clusters in on-premises and hybrid environments. Integrate Cluster API (CAPI) for automated K8s provisioning. Manage Helm, Azure Devops, and ingress (Nginx/Citrix) for application deployment. Implement container security best practices, policy-based access control, and resource optimization. Linux Administration Configure and maintain RedHat HA Clustering (Pacemaker, Corosync) for mission-critical applications. Manage GFS2 shared storage, cluster fencing, and high-availability networking. Ensure seamless failover and data consistency across cluster nodes. Perform Linux OS hardening, security patching, performance tuning, and troubleshooting. Physical Server Maintenance & Hardware Management Perform physical server installation, diagnostics, firmware upgrades, and maintenance. Work with SAN/NAS storage, network switches, and power management in data centers. Implement out-of-band management (IPMI/iLO/DRAC) for remote server monitoring and recovery. • Ensure hardware resilience, failure prediction, and proper capacity planning. Automation, Monitoring & Performance Optimization • Automate infrastructure provisioning, monitoring, and self-healing capabilities. Implement Prometheus, Grafana, and custom scripting via API for proactive monitoring. • Optimize compute, storage, and network performance in large-scale environments. • Implement disaster recovery (DR) and backup solutions for cloud workloads. Collaboration & Documentation • Work closely with DevOps, Enterprise Support, and software Developers to streamline cloud workflows. • Maintain detailed infrastructure documentation, playbooks, and incident reports. Train and mentor junior engineers on CloudStack, Kubernetes, and HA Clustering. The Must-Haves - 5+ years of experience in CloudStack or similar virtualization platform, Kubernetes, and Linux system administration. Strong expertise in Apache CloudStack (4.19+) or similar virtualization platform, KVM hypervisor, and Cluster API (CAPI). Extensive experience in RedHat HA Clustering (Pacemaker, Corosync) and GFS2 shared storage. Proficiency in OpenTofu, Ansible, Bash, Python, and Go for infrastructure automation. Experience with networking (VXLAN, SDN, BGP) and security best practices. Hands-on expertise in physical server maintenance, IPMI/iLO, RAID, and SAN storage. Strong troubleshooting skills in Linux performance tuning, logs, and kernel debugging. Knowledge of monitoring tools (Prometheus, Grafana, Alert manager). Preferred Qualifications • Experience with multi-cloud (AWS, Azure, GCP) or hybrid cloud environments. • Familiarity with CloudStack API customization, plugin development. • Strong background in disaster recovery (DR) and backup solutions for cloud environments. • Understanding of service meshes, ingress, and SSO. • Experience is Cisco UCS platform management. Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.

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3.0 - 5.0 years

2 - 4 Lacs

Mumbai

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Linux Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Mumbai

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

2 - 5 Lacs

Chennai

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: WebLogic Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

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We are hiring for a top MNC.... Role : Network Engineer Experience : 8+ Years Location : Bangalore Work Mode : Hybrid(General Shift) Job Description : • Manual Configuration: · Perform base-level configurations, updates, and troubleshooting on various network and security platforms, including: · Cisco ASA: Firewalls, VPN, access control lists, and NAT configurations. · BlueCat: DNS, DHCP, and IP Address Management (IPAM) configurations. · Checkpoint: Firewall rule creation, VPN setup, and SmartConsole usage. · Arista EOS: Basic routing, VLANs, and Layer 2/3 switch configurations. · F5 BIG-IP: Load balancing setup, SSL/TLS offloading, and iRules for traffic management. · Cisco IOS and IOS-XE: Router and switch configurations, VLANs, and ACLs. · Juniper Junos: Routing, switching, and firewall base-level configurations. · Citrix NetScaler (ADC): Load balancing setup, SSL offloading, and WAF basics. · Cisco NX-OS: Nexus switch configuration for data center environments. · Palo Alto PAN-OS: Firewall rule setup, VPNs, and security policies. · Versa (Secure SD-WAN and SASE): SD-WAN setup, routing, and VPN configurations. • Network and Security Administration: Maintain base configurations for IP addressing, routing protocols, VLANs, and access control across multiple devices. Implement security policies and rules, ensuring compliance with organizational standards. Conduct regular reviews and updates of base configurations to align with security policies and best practices. • Documentation and Reporting: Document all configurations, changes, and procedures for audit and knowledge-sharing purposes. Generate configuration reports and provide updates on network status to team members and stakeholders. Assist in building a repository of configurations, standards, and troubleshooting guides. • Troubleshooting and Issue Resolution: Diagnose and resolve configuration-related issues across platforms, using diagnostic tools and logs. Collaborate with network engineers and IT teams to address escalated issues and optimize configurations. Required Skills and Qualifications • Technical Skills: Strong foundational knowledge in networking concepts: IP addressing, subnets, VLANs, routing protocols, NAT, and firewall rules. Experience with command-line interfaces for various platforms, particularly Cisco, Juniper, and Arista devices. Hands-on experience with at least three of the following platforms: Cisco ASA, BlueCat, Checkpoint, Arista EOS, F5 BIG-IP, Cisco IOS/IOS-XE, Junos, Citrix NetScaler, Cisco NX-OS, Palo Alto PAN-OS, and Versa. Basic scripting knowledge (e.g., Python or Bash) is a plus for efficiency and automation of repetitive tasks. Familiarity with network management tools, such as Cisco SmartConsole, BlueCat Address Manager, and F5 iRules. • Analytical and Troubleshooting Skills: Ability to diagnose and resolve issues across multiple platforms with logical and methodical troubleshooting. Experience using network diagnostic tools like ping, traceroute, and nslookup. • Attention to Detail: High degree of accuracy in configurations to prevent network conflicts, IP address duplications, and security risks. • Documentation and Communication: Strong written and verbal communication skills to document configurations and communicate issues. Ability to follow standardized procedures and provide clear, concise updates to team members and managers. Preferred Qualifications • Certifications (nice-to-have but not required): Cisco CCNA or CCNP, CompTIA Network+, Palo Alto Networks Certified Network Security Engineer (PCNSE), Checkpoint CCSA, or other relevant certifications. • Experience in Enterprise Environments: Prior work in large-scale or multi-platform network environments is a plus. • Automation Familiarity: Knowledge of Ansible or other network automation tools is beneficial for future workflow enhancements. Show more Show less

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0 years

2 - 5 Lacs

Ahmedabad

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 years

0 Lacs

Sonipat, Haryana, India

Remote

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Job Title: Networking Manager Reports to: General Manager - IT Infrastructure Location: Ashoka Campus, Sonipat, Haryana Experience (in years) : 6 to 10years Nature of work: Full-time About Ashoka University: https://www.ashoka.edu.in/home/ About the Role: Ashoka University is seeking a skilled Networking Manager with experience in a Managed Security Services environment. The activities need to be performed in a process-oriented environment and involve interfacing with the customer. The ideal candidate is to be responsible for organization-wide systems management and data center operations including the planning, procurement and life-cycle management of network infrastructure. Role and Responsibilities: Expertise in LAN and WAN Management especially in Routers, Switches, firewalls (Juniper, Brocade), Wi-Fi (Ruckus) & NMS. Manage 24X7 operations across various technology areas: Network & server Support, Database Administration, and Helpdesk/Computer Operations. Monitoring security compliance as per best industry practices/ standards, policies and procedures. Monitor adherence to SLA with service providers. Manage the development and support of network infrastructures. Keep current on all software and hardware levels required to conduct business and develop new product update methods. Must have handled a network comprising a minimum of 5000+ Network devices and a heterogeneous server environment. Responsible for the development, and implementation of intrusion detection and preventative plans that ensure all Ashoka networks, servers, and data are secure. Ensure that all Change Management of critical system components and applications takes place and that documented change management practices are followed. Ensure that all system administrative access is documented and approved by Sr. Management and that all documented access is followed. Ensure Ashoka systems are secure from outside vulnerabilities. Ensure that backups of all critical systems are maintained and tested regularly. Eligibility B.E./B.Tech in Computer Science or related field. Engineer/computer science graduate with at least 6years of experience in information security and management of 24x7 basis operations. Professional qualification: CCNA /CCNP/ CISSP certified/ITIL. Skill Set Required: Competency in Blade Servers and enterprise hardware like SAN. Should have good communication skills (written & Verbal). Experience working in corporate/result-oriented organizations. Must have excellent communication and people management skills. Will oversee System Administrators and Cloud security - any knowledge of this technology is a plus but not mandatory. Experience in managing hybrid environments (On-Premises & Cloud). Experience in automation and usage of analytics would be preferred. Has good knowledge of Web servers, Citrix & other remote connectivity tools. IT service management skills with experience in handling Vendors (Hardware, Software and Network) & Software Providers. Thorough working knowledge of firewall topology, NAT, policy management, HA, VPN, VOIP, and Security administration (F/W, IPS/IDS, AV, Patch management, Anti-spam). Manage data center operations. Should have completed at least 1-2 end-to-end networking projects on Juniper/Brocade and Ruckus. Application Submission Process: We invite you to embark on this journey by submitting your application to the: Job Application Form - Networking Manager Ashoka is an equal opportunities employer. Remuneration will be competitive with Indian non-profit pay scales and will depend upon the candidate’s experience levels and the overall organization’s salary structure. At Ashoka University, we strive for excellence in all aspects of our operations. Therefore, only shortlisted candidates will be contacted as part of our rigorous selection process. We look forward to receiving your application as we embark together on a remarkable journey of professional growth and development. Join our exceptional community at Ashoka University, where excellence is nurtured, and aspirations are transformed into reality. Show more Show less

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0 years

0 Lacs

India

Remote

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Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. • Permanent Work from Home Note: Candidates from non-metro cities are preferred Job Overview: We are seeking a skilled and certified OCI Trainer who possesses both deep technical knowledge and real-world project experience in Oracle Cloud Infrastructure. The ideal candidate is Oracle-certified and either has experience delivering technical training/workshops or a strong passion for teaching and mentoring others. Key Responsibilities: Deliver high-quality, hands-on training sessions on Oracle Cloud Infrastructure (OCI) topics Design and update course materials based on Oracle certification and real-world application Share real-time project experience and best practices with learners Collaborate with the L&D team to enhance training effectiveness Provide support and mentoring to participants before, during, and after training. Required Skills & Qualifications: Must be Oracle-certified in OCI (Foundations, Architect Associate/Professional, etc.) Strong hands-on experience in real-world OCI implementations/projects. Prior experience delivering technical training or workshops is highly preferred. Excellent communication and presentation skills. Passion for teaching and helping others grow. Preferred: Oracle Instructor credentials or similar training certifications Show more Show less

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8.0 - 10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Application Packaging - Citrix . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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6.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job description TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 21st JUNE 2025 Timing : 10:00 Am-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/21 -24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Required Information Details Role-Citrix Administrator Required Technical Skill Set Citrix XenApp 7.6 migration; Netscaler; XenDesktop7.X; Desired Experience Range 6-10 Years Desired Competencies (Technical/Behavioral Competency) Must-Have Citrix XenApp 7.6 migration and administration, Citrix Netscaler configuration and administration Citrix XenApp (4.5, 5.0, 6.5) Citrix XenDesktop7.X VDI implementation & server support Good knowledge of enterprise level Citrix Administration Experience PVS and MCS Must have good technical knowledge in: Windows OS- 2003/2008/2012; Windows 7 candidate must have the Hands on experience in citrix Virtual apps and Desktops v.7.13 and above with Azure Cloud experience which is a mandatory. Good-to-Have Bachelor’s Degree or equivalent experience. Certifications preferred CCEA, CCA, MCSE, MCSA, MCTS, VCP Citrix Certification VMWare Virtualization technology Familiar with Enterprise Networking and Storage technologies Intermediate knowledge AD, Group Policy Objects. Knowledge on (power shell) scripting Understanding of datacenter and networking topologies Knowledge on Cloud technologies Responsibility of / Expectations from the Role 1 The Citrix Administrator is responsible to participate in advance administration of Citrix Xen Desktop and VDI, Citrix XenApp, Citrix Provisioning Server and App-V at Metso Environment. 2 Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies. 3 Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix environment 4 Responsible for performance tuning and providing a high availability of Ctrix environment to eliminate single points of failure. 5 Provide escalation support to other team as well as coordinate, evaluates and testing the impact of changes across Metso Global sites. 6 Maintain data center environmental and monitoring equipment. Work with different teams to support and resolve technical problems. 7 Work with project managers for implementing project requirements and achieve project goals. Show more Show less

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0 years

0 Lacs

Maharashtra, India

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System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper - V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer Show more Show less

Posted 16 hours ago

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0 years

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Mumbai Metropolitan Region

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Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role : This role is responsible for ensuring efficient and reliable IT service delivery through effective resource alignment, ticket management, and operational oversight. This includes collaborating closely with L1, L2, and L3 support teams to manage incidents, problems, and changes in line with ITIL best practices. Acting as a key point of contact for internal teams, clients, and stakeholders, the Technical Lead drives clear communication, timely escalation handling, and high service availability and quality. The role also includes performance management, mentoring, and delivering actionable insights through regular business reviews and reporting to senior management. Flexible to manage after hours escalation and lead the team most effective and efficient manner The Responsibility In your role you will be responsible for the team supporting mix of below technologies in 24x7 Managed Services support capacity Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Manage security settings on Microsoft ATP Knowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc. Ability to perform initial investigation on security breach alerts Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)\ Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration Execution of maintenance tasks, App upgrades, patch escalations etc. Key Competencies Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Must have secondary and tertiary technical skills. Good to have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Independent time management skills Good to have understanding of Storage technologies like HP, IBM, Dell, Cisco servers Demonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Understand the performance management function to lead team with unbiased approach Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and above VMware / Virtualization (Hyper - V, VMware),O365, Azure Administration Brennan is an equal opportunity employer. Show more Show less

Posted 16 hours ago

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0 years

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Pune, Maharashtra, India

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Experience Range - 10 yrs Location : Pune/Remote Qualification : BE/BTech/MCA/MTech (Preferably CS/IT) Technical Skills Required Mandatory: Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc. Knowledge in VAPT analysis & Security knowledge about security software such as DLP, firewalls (End point security are add on) Product and Application Support Good experience in product and application support with sound knowledge of networking and IT Infrastructure Must have worked on supporting any enterprise security applications like zero trust, Identity Management solution, Multifactor Authentication Solution Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc. Should have worked with any reverse proxy solutions Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc. OWASP Application Security Guidelines How typically big enterprise support product installation and upgrades are managed and how the patch management is done Knowledge of Power-shell scripting, Linux shell scripting, and Python Infra Support Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles. Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable Work experience in Client-side operating systems - Windows 7,8,10 are must Very good Working knowledge in Linux & Mac operating systems Support Management and Tools knowledge Good knowledge of L1 and L2 Ticket tracking tools Good Knowledge of Service level management tools Should be able to manage escalations and the agreed and provided SLA for various clients Should be able to provide reports for any escalations, Root cause Analysis (RCA) , Productivity reports Must make sure escalations are managed at root level and there is zero repeat escalations Excellent knowledge on Server Operating systems (Win 2016/19/22, Linux flavors) Proficient in Networking - DNS, DHCP, basic routing concepts, network monitoring commands & tools, Good knowledge in IT Infrastructure & Security concepts -Storage, File servers, SSL certificates, VPNs gateways, VAPT analysis, UTMS etc. Good knowledge in Azure Cloud, conceptual understanding in Desktop as service, working experience in Azure Virtual Desktop / equivalent products Role and Responsibilities: To provide solutions, not workarounds Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required Make sure Support deliveries are under SLAs Provide Solution documents, KB articles & RCAs and make sure team members are following the process Proactively involve in escalations and make sure customer commitments are met Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution Good with Statistical data, analyze priorities and involve in the product improvement discussions work as a leader of special or Ongoing requirements Use appropriate judgement during critical environments. Reproduce customer issues and if required, analyze the root cause; Check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc. Good to have: Knowledge of Windows kernel Drivers Kubernetes and Container technologies Prior experience in support ticketing tools and process Experience in documentations Certifications - ITIL3 or ITIL4 Soft Skills Required Strong communication skills (written and Verbal) Clarity of thought User centric approach Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team Manager Flexible/adaptable Strong verbal communication skills Accops empowers modern enterprises with agility, flexibility, and affordability by providing secure and instant remote access to business applications from any device and network. Founded in October 2012, Accops is headquartered in Pune, India, and is known for its nimble and customizable approach, offering faster response times to dynamic environments. We are a rapidly growing IT product company with a flat organizational structure and flexible work environment. We enable enterprises to adopt 'work from anywhere' and by joining us, you get to work on hypergrowth technologies, like virtualization, cloud computing and network security. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥 𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦. Show more Show less

Posted 17 hours ago

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0 years

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Bangalore Urban, Karnataka, India

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations. The role involves providing customer service support and maintenance for virtualized desktops, applications, and mobile devices within the organization. Exposure to various technologies, including VDI (Virtual Desktop Infrastructure), virtual apps, MDM (Mobile Device Management), MAM (Mobile Application Management), Android, iOS, business applications, and cellular services. Responsibilities Incident and Service Requests: Monitor and review daily incidents and service requests using ServiceNow. Interface with end users/customers regarding requests and incidents. Modify service queues to process incorrectly allocated incidents. System Health And Triage Review system and user account health via the admin consoles (Citrix cloud, Intune, ServiceNow). Collaborate with Virtual Desktops, Apps, & Mobility tower leads for incident/service request triage (Level 1-2). Escalation Management Act as a liaison for urgent matters and compile necessary data for escalation teams. Team Collaboration Contribute and assist as required within the team. Global Team Dynamics Comfortable working during local daylight hours, sometimes independently. Understand when to escalate issues to the rest of the team during their off-hours. Candidate Desired Profile Demonstrated Ability: Able to undertake the specified responsibilities effectively. Customer Service Mindset Prioritize customer satisfaction. Legal Eligibility Legally able to work in the country where the position is based. Technical Awareness Basic knowledge of PC, Mac, laptops, and remote working practices. Familiarity with operating systems (Windows 10, Windows 11, Mac OSX, RedHat Enterprise Linux). Communication Skills Competency in written and spoken Business English. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork About Te Connectivity TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at , , What Te Connectivity Offers We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Show more Show less

Posted 18 hours ago

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7.0 years

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Chennai, Tamil Nadu, India

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall –knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Posted 1 day ago

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7.0 - 11.0 years

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Pune, Maharashtra, India

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Role :Citrix Administrator Required Technical Skill Set :Citrix XenApp 7.6 migration; Netscaler; XenDesktop7.X; Desired Experience Range 7-11 Years Loc:Pune/Chennai Virtual Drive:19-Jun-25 Time:12-5pm Desired Competencies (Technical/Behavioral Competency) Must-Have 1. Citrix XenApp 7.6 migration and administration, 2. Citrix Netscaler configuration and administration 3. Citrix XenApp (4.5, 5.0, 6.5) 4. Citrix XenDesktop7.X 5. VDI implementation & server support 6. Good knowledge of enterprise level Citrix Administration 7. Experience PVS and MCS 8. Must have good technical knowledge in: Windows OS- 2003/2008/2012; Windows 7 9. candidate must have the Hands on experience in citrix Virtual apps and Desktops v.7.13 and above with Azure Cloud experience which is a mandatory. Good-to-Have 1. Bachelor’s Degree or equivalent experience. 2. Certifications preferred CCEA, CCA, MCSE, MCSA, MCTS, VCP 3. Citrix Certification 4. VMWare Virtualization technology 5. Familiar with Enterprise Networking and Storage technologies 6. Intermediate knowledge AD, Group Policy Objects. 7. Knowledge on (power shell) scripting 8. Understanding of datacenter and networking topologies 9. Knowledge on Cloud technologies Show more Show less

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3.0 years

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Chennai, Tamil Nadu, India

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Job Description We are looking for a Technical Account Manager to join our growing global team at Sectigo. As a Technical Account Manager (TAM) at Sectigo, you will play a pivotal role in providing Premier Support to high value enterprise customers, delivering an elevated level of access to Sectigo experts and features. Acting as the single point of contact for issue management, you will ensure consistent, proactive, and personalized service while collaborating with internal teams to optimize solutions for customer success. Sectigo Premier Support is designed to provide 24/7/365 access to experts, minimizing downtime, maximizing productivity, and driving customer success. This role is critical to achieving Sectigo’s mission of delivering a world-class customer experience. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Technical Support And Guidance Facilitate timely solutions for technical support problems, ensuring minimal disruption and productivity loss. Collaborate with internal technical teams to proactively monitor and manage customer issues. Troubleshoot and resolve technical problems with a strong understanding of Sectigo's PKI/Digital Security products, including SSL/TLS, S/MIME, and Certificate Lifecycle Management (CLM). Adhere to support metrics, including SLAs, response times, and resolution times, while meeting and exceeding customer expectations. Customer Relationship Management Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program. Act as the primary point of contact, delivering advanced troubleshooting and maintaining strategic relationships. Build trust by providing consistency, accountability, and visibility tailored to the customer's business and product needs. Conduct periodic business reviews to discuss technical health, actionable insights, and personalized assessments. Product Expertise: Provide product training and technical advice to clients, ensuring they are empowered to use Sectigo solutions effectively. Maintain expertise in Sectigo's product suite and related technologies, including Microsoft, Cisco, AWS, Citrix, Linux, Apache, RedHat, and Windows operating systems. Demonstrate strong knowledge of networking concepts (TCP/IP, DNS, SMTP, SSH, SSL) and information security products (antivirus, spam filters, email encryption, etc.). Leverage deep technical skills to proactively manage key events and prevent disruptions for customers. Account Management and Growth: Manage customer relationships to ensure satisfaction, retention, and long-term success. Identify opportunities by analyzing customer needs and usage trends. Act as a trusted advisor by providing personalized, data-driven insights and technical health reviews to achieve customer objectives. Advocate for customers by providing feedback to Sectigo's engineering and product teams based on customer insights. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelor’s degree in business, information technology, or a related field (or equivalent experience) is strongly preferred. Experience Minimum 3 years of dedicated customer support, account management, or client success experience in a technical or service-related field. Proven ability to work effectively in team environments and manage cross-functional communication. Experience in the security industry or with technical support products is a strong asset. Ideal Candidate Profiles, Talents, And Desired Qualifications Account Management: Proven ability to build and nurture long-term customer relationships. Experience in enterprise account management or a similar customer-facing role. Experience conducting business reviews and delivering customer-centric solutions. Technical Expertise Familiarity with enterprise-grade technical environments, including Microsoft products, AWS, Cisco, and Java. Understanding of PKI/Digital Security products. Expertise in operating systems (Linux, Apache, RedHat, Windows) and networking concepts (TCP/IP, DNS, SMTP, etc.). Hands-on experience troubleshooting server-level and security product issues. Communication And Problem-Solving Excellent interpersonal and organizational skills to manage multiple accounts effectively. Strong problem-solving skills to address technical challenges and provide timely resolutions. Soft Skills Ability to work collaboratively in a team environment and adapt to flexible schedules. Strong relationship-building, problem-solving, and customer service skills. Ability to manage multiple accounts and prioritize tasks effectively. Analytical mindset with a proactive approach to identifying and solving issues. Willingness to adjust working hours based on customer needs and business demands. Fluency in English with excellent verbal and written communication skills. Additional language proficiency is a plus. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day. Show more Show less

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0 years

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Noida, Uttar Pradesh, India

On-site

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Details: Job Description Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day-to-day operations, work plan allocation/management, and conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stakeholders. Take corrective actions based on the customer satisfaction surveys Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Provide technical knowledge in the design, implementation, maintenance and optimization of the Citrix platform Develop, maintain, and audit all Citrix environment related documentation as it relates to architecture, configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts, etc. Perform implementation activities such as client installs, product releases, product upgrades, new product installs, and merger, acquisition activity Maintain/upgrade production and pre-production environments as needed Ensure production and pre-production environments follow industry best practices Participate and own documentation in the Service Transition process Own and manage multiple and concurrent projects while maintaining day to day activities Own and participate in communications via meetings and written communications. Own day-to-day issue management via Ticket request system Participate in Enterprise Change Management and Incident Management processes Job Requirements Details: Good technical knowledge depth on MS Operating System. Good technical, problem, and application analytical Skills on XenApp 6.5 and 7.x Netscaler SDX /VPX products. Experienced in Citrix Administration with multiple sites and farms. Expert on all versions of Citrix. (Preferably XenApp 6.5 and 7.x) and strong knowledge of Citrix NetScaler SDX & VPX/ Storefront /Web Interface / Director / and communication between them and Citrix farm. Understanding of SSL Certificate to perform the updates and renewal on Servers and NetScaler device. Good in understanding the various upgrade actions on Citrix Products (XenApp and NetScaler), Managing Firmware and software upgrades for VPX SDX Netscaler devices. Strong Knowledge in Citrix ADC (VPX, MPX & SDX) Knowledge on Load balancing, GSLB, and Content Switching, Installation, configuration, and administration of the major Citrix NetScaler components Proficient with Citrix XenApp version 7.x and higher including system design, install, administration and management Strong networking knowledge with understanding of all levels of the OSI stack Citrix Technologies (Citrix Cloud, MCS, PVS, App Layering, Citrix Policies, Citrix Gateway, StoreFront, Workspace and Director) Specialized knowledge of Citrix products, including Virtual Apps and Desktops, Endpoint Management, Content Collaboration, Citrix ADC on-premises or cloud service product knowledge. Active Directory Domain Services Show more Show less

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0 years

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Hyderābād

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

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Delhi

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 3.0 years

3 - 4 Lacs

Gurgaon

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

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Guwahati

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Pune

Remote

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Tools Development-Software Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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