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Network Engineer (F5 Load Balancer)
Kyndryl India

4.0 years

Sadar, Uttar pradesh, India

On-site

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Job Description In Routing, Switching and F5 load balancer bilingual technical specialist at Kyndryl, you will be critical in ensuring the smooth operation of o...

Posted 7 months ago

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Middleware & JP1 Job Scheduling Administrator
Kyndryl India

5.0 years

Sadar, Uttar pradesh, India

On-site

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role We are looking for an experienced Middleware & Job Scheduling Administrator with strong expertise in Hitachi JP1, IBM Tivoli Netcool/OMNIbus, and IBM WebSphere ...

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Network Engineer (F5 Load Balancer)
Kyndryl India

4.0 years

Sadar, Uttar pradesh, India

On-site

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role In Routing, Switching and F5 load balancer bilingual technical specialist at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT...

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Microsoft Exchange Engineer
Zensar Technologies

5.0 - 7.0 years

5 - 10 Lacs

Noida

On-site

We require a Microsoft Exchange engineer - responsible for deploying, maintaining, and troubleshooting Microsoft 365 Exchange Online, our Microsoft Exchange servers, and related technologies. Location - Gurugram/ Noida Shift – 4:45 PM till 1:15 AM (and rotational every 4 th month for 8:00 PM till 4:00 AM) Key Responsibilities Provide solutions to resolve issues and incidents while remaining focused on security, up-time, and performance. Provide troubleshooting and resolution to complex problems and issues. Provides global support of our messaging platform s including Microsoft Exchange 2016; Microsoft 365 Exchange Online, email gateways, and Outlook client applications in support of our 32,0...

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EOE Process Governance Manager
Ericsson

8.0 years

Noida

On-site

Join our Team About this opportunity The EOE Process Governance Manager is responsible for driving EOE process-based autonomy to enable ANO ways of working through process standardization, standard process metrics, improvements, audits, analyzing deviations, and reporting KPIs. They are also responsible for identifying automation and AAA opportunities, implementing process improvements and best practices. EOE Process Governance Manager within SL Operate Service Management, reporting to the respective Line Manager within SL Operate Service Management is responsible to deliver value to the customer/stakeholder by increasing the process-based autonomy aligned to ANO wow, analyzing monitoring Pr...

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TechOps-DE-CloudOpsAMS-GWClaim-Manager
EY

9.0 years

Calcutta

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Guidewire Claim Center Support Role Type Technical Engineering The opportunity Guidewire Claim Centre Support with minimum experience level of 9+ years. Your key responsibilities Guidewire Claim Center Support and Maintenance Manager (9+ years) has the prior experience to manage support projects. Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis. Proficient in maintaining...

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SECURITY ARCHITECT L1
Wipro

8.0 - 10.0 years

Kochi, kerala

On-site

Job Description Job Title: SECURITY ARCHITECT L1 City: Kochi State/Province: Kerala Posting Start Date: 3/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing...

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Assistant Manager - Cybersecurity Operations
Tata Communications

5.0 years

1 - 6 Lacs

Chennai

On-site

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Privileged Identity Management Expert – L3 (B3-1). Overview L3 Engineer – CSRC Privileged Access Management Primary Skills: Privileged Access Management & Privileged Identity Management The leading security organization, Tata Communications Limited, has an immediate job opportunity for CSRC Privileged Access Managed Security Engineer and the position is required for one of its important customers. The ...

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BHOM - Systems Integration Advisor
NTT DATA

3.0 - 5.0 years

Noida

Remote

Req ID: 348631 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BHOM - Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title: BHOM Event Management, Administration & Architecture Support Job Summary We are seeking a skilled and proactive professional to join our IT Operations team, specializing in BHOM Event Management, Administration, and Architecture Support. This role is critical to ensuring the stability, scalability, and efficiency of our monitoring ecosystem, with a ...

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Helpdesk Senior Associate - ITIL
NTT DATA

3.0 - 5.0 years

4 - 6 Lacs

Noida

Remote

Req ID: 360452 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. 3-5 Years of Experience Job description: Provide L1 technical guidance in activit...

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Helpdesk Associate - ITIL
NTT DATA

1.0 years

4 - 6 Lacs

Noida

Remote

Req ID: 352583 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Requirements: Helpdesk Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 sup...

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Helpdesk Associate - ITIL
NTT DATA

0 years

4 - 6 Lacs

Noida

Remote

Req ID: 354136 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Live dashboard monitoring, reporting & workflow allocation Quality analysis on agreed aspects Trending and in-depth anlysis on service delivery componentsManagement Information PresentationsActs as coach & an escalation point for less experienced colleagues Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems usin...

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Distribution BA
SUN PHARMA

0 years

Mumbai metropolitan region

On-site

Job Title Business Analyst-Distribution Job Grade (refer to JE) G9B Function Information Technology Location: Mumbai (Sun-House) Job Summary At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” The Business Analyst – ...

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Assistant Engineer - AO
Ericsson

1.5 years

2 - 6 Lacs

Noida

On-site

Join our Team About this opportunity: Managing NOC 24X7 environment & to handle the day-to-day operational challenges and ensure smooth operations and as per the contract agreements. Lead by example will be the key attribute desired for the role Key Responsibilities: Responsible for day to day operational performance To lead the team as one coherent unit and deliver as per SLAs. Ensuring KPI / SLA Fulfillment related to Network Surveillance. Ensuring high motivation level of team resources Providing Technical guidance and Leadership to the team members To be able to interface with Interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP...

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Assistant Manager - Captive Operations
Tata Communications

5.0 years

1 - 2 Lacs

Jaipur

On-site

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description - Infra Mgmt-L3 Role: Infra Mgmt Location: Jaipur Qualification: B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT Experience : - 5+ years of relevant experience Key Responsibilities Experience Required: 5+ years Windows/Linux/VM/ Backup/Storage/MS SQL management Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations J...

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Information Security Technical Lead
Ameriprise India

20.0 years

Andhra pradesh

On-site

About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion f...

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Senior Consultant | Digital Government | Delhi | Operations, Industry & Domain Solutions
Deloitte

0.0 years

Delhi

On-site

Job requisition ID :: 99979 Date: Mar 12, 2026 Location: Delhi Designation: Senior Consultant Entity: Deloitte Touche Tohmatsu India LLP 1. e-Governance & Digital Transformation e-Governance project lifecycle management Government process digitization and workflow automation Digital public service delivery frameworks Citizen service portals and backend government systems 2. Business Analysis & Requirements Management Preparation of FRS (Functional Requirement Specifications) Preparation of SRS (System Requirement Specifications) AS-IS / TO-BE process analysis Gap analysis and requirement traceability Stakeholder consultations and requirement elicitation 3. System Design & Solution Architectu...

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Technology Support III- Production/Application Support
Uplers

3.0 - 7.0 years

Hyderabad, All india

On-site

As a Technology Support III team member in the Infrastructure Platforms team at JPMorgan Chase & Co., your expertise in technology support and commitment to continuous improvement will be crucial to ensuring the operational stability, availability, and performance of production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for both internally and externally developed systems, ultimately leading to a seamless user experience. **Key Responsibilities:** - Provide end-to-end application or infrastructure service delivery to support successful business operations - Support day-to-day maintenance of t...

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Product Support Analyst, Senior
Infor

5.0 - 9.0 years

Hyderabad, All india

On-site

As a Senior Product Support Analyst at Infor, your role will involve being a subject matter expert on assigned Infor applications and modules. You will analyze, diagnose, and resolve complex product issues in a timely and efficient manner. Additionally, you will be the primary point of escalation for critical incidents and collaborate with product management and engineering to prioritize defect resolutions and product enhancements. Mentoring and guiding junior analysts, documenting solutions and best practices, and ensuring a positive support experience for customers will also be part of your responsibilities. You will contribute to proactive support initiatives and root cause analysis to re...

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Consultant | Strategy & Operational PMO | Ahmedabad | Cyber Strategy & Transformation
Deloitte

3.0 years

India

On-site

Job requisition ID :: 97874 Date: Mar 10, 2026 Location: Ahmedabad Designation: Consultant Entity: Deloitte Touche Tohmatsu India LLP Position: consultant (Operation) A) Desired Profile: More than 3 years . However minimum 2 Years of experience in Networking, Data Center, Smart City & e-Governance Projects Management including conceptualization, assessment, Implementation and management of Projects across its life-cycle. B) Education Qualification: Possess a degree of Bachelor of Engineering or Bachelor of Technology in Information Technology or Computer Science or Computer Engineering or Electronics or Electronics and Communication or Computer Technology or a degree of Master of Computer Ap...

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IN-Associate – ServiceNow Developer – IT Services Co. _ IFS – PAN India
PwC

4.0 years

5 - 6 Lacs

Calcutta

On-site

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency t...

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Infrastructure Service Delivery Manager
HCLTech

15.0 years

Lucknow, Uttar pradesh, India

On-site

HCLTech || IT Infrastructure Service Delivery Manager Experience - 15 Years or above. Work Model - 24*7 Rotational Shift Environment Location - HCLTech Lucknow, Uttar Pradesh (on-site) We are seeking an experienced IT Infrastructure Service Delivery Manager to lead enterprise infrastructure operations and ensure reliable service delivery across multiple technology towers. This role is ideal for professionals who have progressed through core infrastructure or operations roles and now lead service delivery within enterprise infrastructure environments, combining technical expertise with operational leadership. Core Experience & Skills Required- • Proven experience managing enterprise infrastru...

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Change Management
Diverse Lynx

3.0 - 7.0 years

Chennai, All india

On-site

As a Change Manager in Bangalore, you will be responsible for planning, controlling, and managing the lifecycle of all changes within the IT infrastructure to minimize disruption and ensure smooth implementation. Key Responsibilities: Maintain and improve the organization's change management process based on ITIL best practices. Collaborate with requestors to plan and schedule changes considering impact, risk, and resource availability. Qualifications Required: - Proficiency in ITIL best practices - Strong communication and collaboration skills - Ability to evaluate proposed changes for potential risks and impacts - Experience in overseeing the implementation of approved changes - Skilled in...

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4.0 - 8.0 years

Chennai, All india

On-site

You have 8 years of overall industry experience with at least 4-5 years dedicated to the ServiceNow ITOM domain. Your strong knowledge of ServiceNow ITOM modules includes Discovery, Service Mapping, Event Management, and Orchestration. You possess a deep understanding of CMDB design, data integrity, and dependency mapping. Moreover, you are familiar with ITIL and ITOM best practices. It is required for you to have ServiceNow Certified System Administrator (CSA) and ITOM related certifications. Your excellent communication and stakeholder management skills are essential for this role. Qualifications Required: - 8 years of industry experience - 4-5 years of experience in ServiceNow ITOM domain...

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AVP - Field Service Capability Lead
Golden Opportunities

3.0 - 10.0 years

Pune

On-site

As a subject matter expert in Field Service with over 10 years of experience in Field Service operations and at least 3 years in Practice, you will play a crucial role in new deal pursuits by collaborating with the sales or pre-sales team to respond to RFI's and RFPs. Your responsibilities will include: - Drafting field service proposals encompassing effort estimation, delivery platform, transformation charter, and transition plan. - Designing and implementing cost-effective and scalable solutions for Service Desk, Field Services, and Asset Lifecycle services. The ideal candidate for this role should possess the following qualifications: - Expertise in Field Service, including on-site suppor...

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Exploring ITIL Jobs in India

The ITIL (IT Infrastructure Library) job market in India is growing rapidly as more and more companies are adopting ITIL practices to improve their IT service management. ITIL professionals are in high demand across various industries, making it a lucrative career option for job seekers in India.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for ITIL professionals in India varies based on experience and location. Entry-level positions can expect a salary range of INR 3-6 lakhs per annum, while experienced professionals can earn anywhere between INR 8-15 lakhs per annum.

Career Path

A typical career path in ITIL may include roles such as ITIL Analyst, ITIL Consultant, ITIL Manager, and ITIL Director. Professionals can progress from Junior ITIL Analyst to Senior ITIL Analyst, and eventually to ITIL Manager or Director roles.

Related Skills

In addition to ITIL knowledge, employers often look for professionals with skills such as project management, IT service management, problem-solving abilities, and strong communication skills.

Interview Questions

  • What is ITIL and its key concepts? (basic)
  • Explain the difference between incident management and problem management. (medium)
  • How would you handle a major incident in ITIL framework? (medium)
  • Describe the ITIL service lifecycle stages. (basic)
  • What is the purpose of a service level agreement (SLA) in ITIL? (basic)
  • How do you prioritize incidents based on impact and urgency in ITIL? (medium)
  • Explain the role of a change advisory board (CAB) in ITIL. (medium)
  • What are the benefits of implementing ITIL practices in an organization? (basic)
  • How do you measure the success of ITIL implementation? (medium)
  • Describe the difference between a known error and a problem in ITIL. (advanced)
  • How do you ensure continuous improvement in ITIL processes? (medium)
  • What is the role of a service desk in ITIL? (basic)
  • Explain the concept of a service catalog in ITIL. (medium)
  • How do you handle service transition in ITIL? (medium)
  • Describe the key components of a service level agreement (SLA) in ITIL. (medium)
  • How do you manage knowledge within the ITIL framework? (medium)
  • What is the purpose of a service portfolio in ITIL? (medium)
  • How do you ensure compliance with ITIL processes and procedures? (medium)
  • Explain the role of a problem manager in ITIL. (medium)
  • How do you measure the effectiveness of ITIL processes? (medium)
  • Describe the difference between a change and a release in ITIL. (advanced)
  • How do you ensure alignment between ITIL processes and business objectives? (medium)
  • Explain the concept of a service asset and configuration management (SACM) in ITIL. (medium)
  • How do you handle major incidents in ITIL? (medium)
  • Describe the key elements of a service design package in ITIL. (medium)

Closing Remark

As you prepare for ITIL job interviews in India, make sure to brush up on your ITIL knowledge, understand the key concepts and processes, and showcase your problem-solving skills. With the right preparation and confidence, you can land a rewarding career in ITIL in India. Good luck!

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