165 Itil Jobs - Page 5

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

Job Description Job Title: SECURITY ARCHITECT L1 City: Mumbai State/Province: Maharashtra Posting Start Date: 1/23/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-ch...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Guidewire Claim Center Support Role Type Technical Engineering The opportunity Guidewire Claim Centre Support with minimum experience level of 9+ years. Your key responsibilities Guidewire Claim Center Support and Maintenance Manager (9+ years) has the prior experience to manage support projects. Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis. Proficient in maintaining...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Portal support Role Type Technical Engineering The opportunity Java, Spring, portal developer with 6 to 8 years of experience. Your key responsibilities Need to support portal developer for supporting applications including technology stack, Java, Spring boot, Hibernate, Angular and AWS. (Senior 6-8 years) Must be flexible to work in shifts (Rotational Shift – India Shift, US Shift) and On Call Support on a roster-ed rotational basis. Design, build, ...

Key Responsibilities: * Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams. * Monitor application performance and stability, proactively identifying and addressing potential issues. * Perform root cause analysis for recurring problems and implement long-term solutions. * Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. * Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. * Develop and maintain support documentation, including knowledge base ...

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

ITIL-based incident and request management, leadership in ITSM tools (ServiceNow, Remedy), team coordination Job Description The Service Desk Lead oversees daily operations of the service desk, ensuring timely resolution of incidents and requests, managing team performance, and maintaining high customer satisfaction. Main Activities Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and performance reviews. Maintain and update knowledge base articles. Collaborate with other IT teams for issue resolution. Generate and a...

Location: Gr Nodia/ Pune Employment Type: Full-time Experience: 8–12+ years total; 4–6+ years hands-on with ServiceNow ITOM Role Level: Architect / Senior Architect Role Summary We are seeking an experienced ITOM Architect to design, implement, and govern ServiceNow IT Operations Management (ITOM) capabilities—primarily Discovery, Service Mapping, Event Management , and CMDB —to enable accurate service visibility, proactive monitoring, and operational resilience at scale. The ideal candidate is a hands-on architect who can define the target architecture, lead delivery, enforce data governance, and partner with Infrastructure, Cloud, and Application teams to drive adoption and measurable outc...

Job Purpose Manager Infra (Compute & Storage) is responsible for overseeing compute and storage infrastructure across assigned geographical clusters or functional areas. The role ensures consistent performance, availability, and efficiency of infrastructure operations within their scope, aligning with overall enterprise IT standards. Key Responsibilities Manage day-to-day operations of servers, virtualization, and storage systems within assigned region or plants Ensure backup, recovery, patching, and capacity planning are executed effectively Collaborate with central teams to enforce security standards and infrastructure policies Troubleshoot issues and coordinate incident resolution to mini...

Job Description Job Title: CHANGE MANAGER L2 City: Ahmedabad State/Province: Gujarat Posting Start Date: 1/21/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...

Job Description Job Title: SERVICE LEVEL MANAGER L2 City: Ahmedabad State/Province: Gujarat Posting Start Date: 1/21/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-...

As a Change Manager, your role will involve leading the Change Advisory Board (CAB) and supervising the change control process across Customer Care & Experience functions. You will evaluate, approve, and prioritize change requests based on business impact, risk, and urgency. Communication with all required stakeholders on changes being implemented for the week and providing status updates post-execution will be crucial. Ensuring standardized methods and procedures are followed for efficient handling of changes is a key responsibility. Collaborating with business and technical stakeholders to assess change readiness and impact, as well as communicating effectively for any new changes in the C...

SME Mandatory Skills: 4–8 years of experience in Google Workspace Suite 4–5 years of technical troubleshooting (TAC support) for Google Workspace Excellent communication skills (verbal and written) Good typing speed (preferably 30–50 WPM) Knowledge of industry-standard ticketing tools and ITIL framework Good to Have: Associate Google Workspace Administrator (AGWA) certification Location Indore Job Function BUSINESS PROCESS SERVICES Role Executive Job Id 392028 Desired Skills Customer Service Desired Candidate Profile Qualifications : BACHELOR OF COMMERCE

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being grea...

Job Description Job Title: SECURITY ARCHITECT L1 City: Greater Noida State/Province: Uttar Pradesh Posting Start Date: 1/20/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in a...

Role Overview: As a Lead for Delivery Excellence in SAP, you will play a crucial role in driving various DEx initiatives and meeting EPS leadership expectations. Your responsibilities will include supporting business development activities, standardizing contracts, implementing best-in-class delivery practices and tools, facilitating delivery governance, managing risk, ensuring product quality, monitoring SLAs, driving innovation, and more. Key Responsibilities: - Provide support to business development activities such as RFP responses, solution reviews, and project delivery due diligence - Standardize contracts, review them before sign-off, and ensure compliance tracking of key contractual ...

In this role as a Software Developer II - ServiceNow at S&P Global, you will be a pivotal member of the ServiceNow team responsible for driving innovation and enhancing end-user experience across the organization. The team values effective communication, proactive problem-solving, and a global mindset to deliver transformational solutions that modernize the work environment and increase productivity. **Responsibilities and Impact:** - Play a critical role in driving the strategic direction and continual development of the ServiceNow platform. - Collaborate with various stakeholders including ServiceNow Administrators, Developers, Business Analysts, ITSM Process Leads, consulting partners, QA...

Job Summary The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment, ensuring timely identification, root cause analysis, and resolution to prevent recurrence of incidents. This role plays a critical part in maintaining service stability and driving continuous improvement across BDTS operations. Key Responsibilities Own and manage the end-to-end problem management process, from detection through RCA to closure, ensuring compliance with service level agreements and regulatory standards. Lead RCA efforts using tools like HP ESM, ensuring historical data is leveraged for faster diagnosis and resolution. Collaborate with Incident Managers, Change M...

As an Incident Management Coordinator, you will be responsible for managing and coordinating incident management processes following ITIL best practices. Your key responsibilities will include: - Ensuring timely resolution and proper escalation of incidents to minimize business impact. - Monitoring, tracking, and accurately documenting incidents within the IT service management tool. - Collaborating with cross-functional teams to identify root causes and implement preventive measures. - Maintaining communication with stakeholders throughout the incident lifecycle. - Actively participating in shift handovers and rotational shifts as required. No additional details of the company are mentioned...

Sr. Support Engineer – Onsite/Offshore: Key Responsibilities: * Provide L3 support for .Net platform applications, resolving complex technical issues and managing escalations from L2 support teams. * Monitor application performance and stability, proactively identifying and addressing potential issues. * Perform root cause analysis for recurring problems and implement long-term solutions. * Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. * Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. * Develop and maintain support documentation, including ...

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Play a vital role in ensuring secure, reliable, and compliant server infrastructure supporting pharmaceutical manufacturing and laboratory operations. This is an excellent opportunity for experienced IT professionals passionate about managing enterprise-grade server environments in highly regu...

Join our Team About this opportunity: There’s a new Ericsson Product hitting the market called EVCN. It brings 5G connectivity to Enterprise laptops for a work-from-anywhere experience. We are looking for people to join the EVCN Level 2 Support and Operations team. Read about our solution here: Enterprise Virtual Cellular Network (EVCN) - Ericsson What you will do: Service Assurance Service Assurance activities, including Incident, Problem, Performance, and Change Management, along with other Service Operations functions. Provide solution support, including helpdesk and customer support request handling. Participate in 24/7 on-call rotation for emergencies. General Shift and Monthly 1 Week n...