28694 Itil Jobs - Page 5

Join our Team Job Summary We are seeking a BMC Helix ITSM Administrator to manage, support, and optimize BMC Remedy ITSM applications. The ideal candidate should possess deep technical expertise in BMC ITSM modules, strong troubleshooting skills, and a solid understanding of ITIL processes. Provide support and configuration for core BMC ITSM modules: Incident, Problem, Change, Asset, and Service Request Management. Design and implement workflow customizations, filters, escalations, and business rules. Configure custom approval flows, notification mechanisms, and dynamic data forms within Smart IT and Digital Workplace (DWP) Provide performance tuning, upgrade support, and migrations. Develop...

Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based. The Sub-Domain Technology Head is responsible for the delivery of solutions and capabilities from the Sub-Domain’s Hives in accordance with the requirements provided by the Chief Product Owners / Product Owners. They ensure that the design, planning and execution of delivery is aligned with the Bank’s governance, change delivery standards and Technology strategy and standards. The Sub-Domain Technology Head works closely with the Chief Product Owners, Product Owner...

Job Summary This role is responsible for effectively resolving moderate technical issues involving hardware and software through interactions with internal and external businesses and end users. The role engages in coordinating innovative solutions while supporting businesses to minimize issue occurrences and addressing complex challenges. The role also sets the services organization's direction aligned with customer needs, represents the organization in various activities, supports initiatives for business growth through technology, and leads projects with a fresh perspective to achieve operational and strategic goals. Responsibilities Resolves moderate technical problems effectively, encom...

Designation: Head/VP - IT Automation. Job Description The Vice President of Data Center Automation is a senior leadership role responsible for driving the automation, optimization, and security of data center operations. This position oversees IT infrastructure, cybersecurity protocols, Building Management System (BMS) operations, and OSS/BSS (Operational Support Systems/Business Support Systems) functions, ensuring seamless integration, efficiency, and resilience across all systems. The ideal candidate will possess a strong technical background, strategic vision, and proven experience in managing large-scale data center and telecom/IT service environments. Major Responsibilities: IT & Cyber...

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description The Role: Client Support Team JIRA Administrator is primarily responsible for managing the different tools that the support team is using such as JIRA, Service Desk and Confluence both for administration and configuration. This role also entails business process development and recommending improvements such as automation and also introducing new tools that will improve on how we are delivering services to our clients. Performance Objectives Excellence Support WTW associates using JIRA, JIRA Service Desk...

Join our Team About this opportunity: We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams. Key Responsibilities: Change Management Process Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices. Manage...

Job Title: Senior Delivery Manager – Managed Services 📍 Location: Bangalore 🕒 Experience: Minimum 18 Years 🧑 💼 Employment Type: Full-Time 🔍 Overview: We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with a proven track record of managing large-scale delivery operations and driving excellence in managed services engagements. 🎯 Key Responsibilities: Lead and manage large delivery teams of 250+ professionals across onsite/offshore models. Oversee end-to-end delivery of managed services programs, ensuring adherence to SLAs and KP...

The IT Manager is responsible for overseeing and ensuring the secure and effective operation of all computer systems, related applications, hardware, and software used within an organization. They lead a team of IT professionals and work closely with other departments to support organizational goals through technology solutions. Key Responsibilities Strategic IT Planning Develop and implement IT strategies aligned with the organization’s goals. Forecast future IT needs and budget accordingly. Infrastructure & Systems Management Maintain and improve IT infrastructure (servers, networks, storage, etc.). Ensure high availability and performance of mission-critical systems. Oversee system upgrad...

🚀 Hiring: Delivery Excellence Specialist | Brillio | Bangalore At Brillio , we are looking for a passionate Delivery Excellence Specialist who can drive customer experience, efficiency, and innovation across our delivery engagements. If you are someone who thrives on enabling teams, implementing best practices, and ensuring delivery excellence at scale — we’d love to connect! 📍 Location: Bangalore 🧩 Experience: 8–10 years About the Role As a Delivery Excellence Specialist , you will work closely with our business engagements to: Enhance customer experience through coaching, enablement, and fact-based decision-making. Drive visibility, repeatability, consistency, and predictability in deliver...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts Duties and Responsibilities Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations Required Qualifications and Experience Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations

Job Description We are seeking an experienced PLM Teamcenter Professional with a strong background in Teamcenter Configuration, Customization, and Integration . The ideal candidate will have hands-on expertise in BMIDE, ITK, C++ , and a solid understanding of PLM processes . Knowledge of ITIL practices and experience with SOA integrations will be an added advantage. Key Responsibilities Customize and configure Siemens Teamcenter PLM solutions using BMIDE, ITK, and C++ . Develop, deploy, and maintain Teamcenter functionalities, workflows, and data models. Implement custom extensions, handlers, and integration services within Teamcenter. Collaborate with cross-functional teams to gather requir...

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and im...

Position Description – Manager, Operations NOC Seat/ Role Details Seat/ Role Title: Manager – Operations NOC Division: Managed Services Position Reporting To: Head of Managed Services (Melbourne, Australia) Location: India (Remote, Monday–Friday, 42 hrs/week aligned to Australian time zone, with occasional after-hours support) Team Size: Approx 7 Direct reports Work Type: Full-time Who are we At Byte, we are passionate not just about what technology can do, but what it can empower people to achieve. We believe that to keep businesses moving forward, people need to be firmly in the driving seat, supported by a technology partner that understands how to make that happen. What we are looking fo...

Job Description: SAP Support Coordinator (UAE & KSA) Location: Pune - India (Remote / intermittent onsite visits to UAE & KSA) Department: Digital & IT Reports to: Digital Manager (UAE & KSA) Background : We are seeking suitable candidates for SAP Support Coordinator to join our SAP team supporting the GET (Global Enterprise Transformation) program. This role will be pivotal in ensuring seamless coordination, issue resolution, and user support across various SAP modules. The ideal candidate will act as a bridge between end-users, GET program team, functional consultants, and technical teams to maintain operational excellence. Key Responsibilities Serve as the first point of contact for SAP-r...

Position: L2 Engineer – OSS/NMS Operations SupportLocation: New Delhi (Onsite, shift-based)Openings: 20Employment Type: Full-timeAbout the Role We are looking for L2 Engineers with OSS/NMS expertise to provide operational support for HPE’s OSS Solution deployment at a customer site in New Delhi. This role will require 24x7 shift coverage in a mission-critical environment, ensuring smooth operations, troubleshooting, and application stability. Key Responsibilities Handle day-to-day operational issues for deployed OSS/NMS systems. Perform root cause analysis (RCA) and provide permanent fixes for recurring issues. Conduct product patch testing, deployment, and upgrades. Analyze application/syst...

🚀 We’re hiring! Join Remote StacX as a Software Application Developer (Android Focus) and work on cutting-edge mobile apps that impact millions! Company: Remote StacX Solutions Pvt. Ltd. Location: STEAG, Anand Parbat Military Station, Patel Nagar East, New Delhi – 110008 Work Mode: On-site Working Days & Hours: Monday to Friday | 10:00 AM – 6:30 PM Package: ₹9- ₹11 LPA (Depending on experience) About Remote StacX Remote Stacx is an AI-first digital agency delivering scalable, intelligent, and conversion-driven web, app, and marketing solutions. We work with clients across e-commerce, SaaS, FinTech, HealthTech, real estate , and collaborate with domestic and international government bodies , ...

Title : Head of Production Management; Preferred Location : Bengaluru / Hyderabad We are looking for seasoned and strategic leader to Head Production Management function for our customer who are into Insurance domain. This role is critical to ensuring the stability, reliability, and performance of our live software products and infrastructure. The ideal candidate will lead L1 and L2 support teams, drive operational excellence, and collaborate cross-functionally to deliver seamless customer experiences. ESSENTIAL: Operational Leadership Own and manage the production environment for all applications and infrastructure. Lead and scale L1 and L2 support teams to ensure 24x7 operational coverage....

We are seeking a skilled and proactive Appian Support Engineer to join our team. The ideal candidate will be responsible for ensuring the availability, reliability, and performance of business-critical Appian-based applications. This includes providing L2/L3 support , performing root cause analysis , managing environmental maintenance , and collaborating with development teams to deliver seamless user experiences. Key Responsibilities : Provide L2/L3 support for Appian BPM applications, including incident resolution , root cause analysis , and performance tuning . Monitor application health , identify potential issues proactively, and ensure optimal performance using Appian and third-party m...

Job Description: Experience : 5-6 Years Location : Chennai Department : IT Asset Management / FSS Shift timing: 5pm to 2am Job Summary: We are looking for an experienced IT Asset management professional with 80 % in software asset management & 20 % in Hardware asset management and to manage and optimize the lifecycle of assets across the organization Key Responsibilities: Handling software requests tickets Handling software asset management enquiries through email Handing Mailboxes Track all software entitlements Maintain an accurate inventory of software assets using SAM tools. Manage certain license portals (Adobe, Articulate, docker…) License re-harvesting on quarterly basis Partner with ...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ping Federate / MFA – Senior (L3) Role : Technology Lead Job Title : L3 Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, ven...

Data Centre System Support Engineer – Managed Services Role Overview: We are looking for a Data Centre System Support Engineer to be stationed at the Data Centre in Hyderabad. This role involves managing daily operational activities, tagging hardware, monitoring and supporting system software, and coordinating with the central team in Kolkata for escalations. The candidate will be the first line of support for onsite issue resolution. Key Responsibilities: Perform daily system health checks and report any anomalies. Carry out hardware tagging , inventory tracking, and update records regularly. Handle basic system software support , configuration, patching, and minor bug fixes. Monitor hardwa...

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking IS Support Specialist 1 Job Description IS Support Specialist 1 is responsible for being the primary point of contact for all technical requests from the company’s employees. The position is responsible for providing customer service and resolving or escalating a broad range of technical issues What You Will Be Doing Respond to wor...

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description We are seeking a highly motivated VMware / Storage Engineer who is responsible for designing, implementation,...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being in...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being in...