Golden Opportunities

Golden Opportunities is a leading organization in the field of career coaching and placement services, providing individuals with the tools and support needed to navigate their career paths successfully.

4906 Job openings at Golden Opportunities
Team Lead / Assistant Manager Mumbai 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Candidate should have 5+ years of experience in Airline Inventory Management Airline Demand Planning & Forecasting Pricing Strategies Revenue Optimization. Graduate in any stream with rich Airline Travel Domain experience Well versed with standard Industry applications and GDS Excellent communication Analytical skills and Strong drive for results Experience in successfully managing stringent client SLAs and KPIs Working knowledge of MS Office and other standard desktop applications Ability to travel as per project requirements Flexible to work in any shifts Contact Person : - Subhikshaa Contact Number : - 9840114687

Senior Associate / Team Lead - Supply Chain Management - Buyer Mumbai 4 - 7 years INR 6.0 - 9.0 Lacs P.A. Work from Office Full Time

Candidate expectations Candidate should have 4-7 years of experience Supply chain Management. Graduate in any stream with Commerce supply Chain Management Domain experience Job Description: Good understanding of PR to PO process and working experience in basic ERP for Supply Chain / Procurement. Running the RFQ process with non-contracted suppliers for optimal deliveries Creating PO in ERP system as per the requisition received. Effective communication Strategic thinking and Client Management Quality &Detail focus Integrity and Ethics. Perform Stakeholder Management with technical organizations through daily interactions and addressing their concerns in a timely manner. Ensure optimum utilization of vessel budgets. You will be involved in key negotiations and Supplier Performance Management tasks. Demand forecasting and volume allocation basis annual spend data. Follow the 4-R Principle Right Price Right Place Right Time and Right Quantity Involved in developing new suppliers basis delivery experience at respective ports to expand our global coverage. Must have the sense of urgency to address all pressing matters with key stakeholders. Understands stakeholder management and can build rapport even in challenging situations. Customer focus and service mind set. Agile behaviors while handling numerous tasks within limited time frames in a structured manner with an eye for the detail level necessary. Preferred a broad knowledge on non-purchasing and logistics subjects e.g. technical insight vessel operations customs rules and regulations in the countries which our vessels trade. Excellent interpersonal and communication skills and the ability to work effectively with colleagues suppliers and customers. Analytical skills in evaluating supplier terms comparing prices and benchmarking data Ability to influence stakeholders and negotiate with suppliers. Ability to collaborate and work with global teams. Willing to work from office in US shift (5:00 PM IST to 3:00 AM IST permanent shift). Contact Person: Subhikshaa Contact Number: 9840114687 Email: Subhikshaa@gojobs.biz

Windchill support Professional Chennai 3 - 8 years INR 5.0 - 15.0 Lacs P.A. Work from Office Full Time

Role & responsibilities 3 to 8Years Experience in Windchill support. Should have experience in supporting the business users which were facing day to day Compliance and enhancements technical issues Excellent knowledge of Windchill PDMLink" ProjectLink PartsLink MPMLink Strong understanding of E2E architecture flow of Windchill technologies like Apache" Tomcat IE RMI etc. Expert in cloud setup" system and IT Infrastructure of PTC Windchill. Notice Period: Available Immediate to 2Months Location : Pan India Contact Person : Geethapriya Contact Number : 9840033492 Email : Geethapriya@gojobs.biz

Teamcenter Developer Pune,Chennai,Bengaluru 6 - 11 years INR 8.0 - 13.0 Lacs P.A. Work from Office Full Time

Notice Period: Immediate to 1 Month *Looking out for Teamcenter Developer* Good to have: 1. Teamcenter with TC versions- TC 14 and above with around 4 to 9 years of experience. 2. Strong implementation knowledge on - ITK C/C++ perl client-side customization SOA services BMIDE configuration Dispatcher configuration and customization. 3. Experience in developing web applications using html web methods json java scripts 4. Strong understanding of Teamcenter datamodel 2T/4T architecture with exposure to AWC/EWI 5. Should have good understanding of change management and change implementation process from identifying change in problem report to implementing changes in Change Order. 6. Strong functional knowledge on TC Modules like- My team center Workflows Structure manager Change Manager Classification Report builder Query builder Access Manager Product Configurator Manufacturing Process Must Have Skills: 1. BMIDE Configuration & customization 2. AWC Configuration & customization 3. ITK Customization *Preferably Immediate Joiners* Location : Chennai Bangalore Pune Hyderabad Kolkata Trichy Delhi Coimbatore Contact Person sneha Contact Number 9840082230 Email sneham@gojobs.biz

Credit Analyst Bengaluru,Karnataka,India 7 years Not disclosed On-site Full Time

Job Title: Credit Analysis – Assistant Manager/Manager Location: Bengaluru, Gurgaon, Mumbai, and Pune Note: Initial 6 months for training at Bengaluru is Mandatory Job Description: Candidate with 7+ years of overall experience. Strong experience with Credit Underwriting 4 to 8 years of relevant experience in Credit analysis for Corporate Banking, FIG, and Commercial Banking Strong in Credit Underwriting, Credit Risk Management and understanding of financial statement, Credit Review. Credit Risk Analysis / Underwriting is must; Quality Focused and has performed quality and data analytics function. Relevant experience within a financial institution (analyzing corporate client's risk, insights and credit) Sound knowledge of financials, cash flow, leverage & liquidity analysis, credit quality, assigned value risk analysis. Knowledge of internal rating rationale, projections and credit recommendations Knowledge of any one Financial Spreading tools: Moody's Risk Analyst, FIS Optimist, Credit lens or allied spreading tools. Flexible to work in any shift as per client requirement Show more Show less

Process Trainer-(International Voice process only)-Immediate joiners Bengaluru 4 - 9 years INR 3.5 - 6.0 Lacs P.A. Work from Office Full Time

Experience: Minimum 4 years, with at least 1 year as a Process Trainer for International Voice Process Immediate Joining or 15 Days Notice Period ( Excellent Opportunity Limited vacancy) We are seeking a dynamic and experienced Process Trainer to join our leading client in Bangalore. As a Process Trainer for the International Voice Process, you will play a crucial role in training and developing our team members to deliver exceptional customer service and achieve operational excellence. Key Responsibilities: - Conduct training sessions for new hires and existing team members on product knowledge, communication skills, customer service techniques, and process workflows - Develop training materials, modules, and assessments to ensure effective learning outcomes - Monitor and evaluate trainee performance through coaching, feedback, and performance reviews - Collaborate with operations and quality teams to identify training needs and implement continuous improvement initiatives - Stay updated on industry trends, best practices, and technologies to enhance training programs Requirements: - Bachelor's degree or equivalent experience in a related field - Minimum of 4 years of experience in the BPO industry, with at least 1 year as a Process Trainer for International Voice Process - Strong communication and interpersonal skills - Proven ability to deliver engaging and effective training sessions - Excellent organizational and time management skills - Ability to work in a fast-paced environment and adapt to changing priorities. - Flexible to any shifts - Flexible to work from office Mode only If you are passionate about training, mentoring, and shaping the future of our team members, we invite you to apply for this exciting opportunity. Join us in driving excellence and delivering world-class customer experiences. Apply now for immediate consideration! Interested candidates can call prashanth @ 9360810536 on Monday to friday between 9.30a.m. to 6p.m. Please dont call on saturday or Sunday or share your resume in whats app or apply your profile here in Naukri.

Nest JS developer Hyderabad,Pune,Bengaluru 3 - 6 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Job Title: Nest JS Backend Developer Location: PAN INDIA Contract Duration: 6 months We are looking for a skilled NestJS Backend Developer to join our development team. You will be responsible for building and maintaining scalable backend services using NestJS, integrating with databases and third-party APIs, and collaborating with frontend and DevOps teams to deliver high-quality products. Responsibilities Design, develop, and maintain backend services and APIs using NestJS and TypeScript. Implement RESTful and/or GraphQL APIs, with strong focus on performance and scalability. Integrate backend services with databases (PostgreSQL, MongoDB, etc.) using ORMs like TypeORM or Prisma. Write reusable, testable, and efficient code following clean architecture principles. Collaborate with product managers, frontend developers, and DevOps engineers to deliver robust solutions. Implement authentication and authorization mechanisms (e.g., JWT, OAuth). Develop and maintain unit and integration tests using Jest or similar tools. Participate in code reviews, architecture discussions, and agile ceremonies. Ensure security and data protection best practices are followed. Skills & Qualifications: Must-Have: 3+ years of backend development experience. 1-2+ years of experience with NestJS. Strong proficiency in TypeScript and Node.js. Experience with REST API or GraphQL development. Experience with SQL or NoSQL databases (PostgreSQL, MongoDB, etc.). Familiarity with Docker, version control (Git), and CI/CD workflows. Knowledge of testing frameworks like Jest or Mocha. Understanding of design patterns, SOLID principles, and microservice architecture.

L1 Help Desk Professional - ( Contractual role ) Navi Mumbai 4 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Candidate Expectation & Job Responsibility: Candidate must have 4 - 8 years of work experience Expertise in L1 helpdesk (Contractual role) Azure, intune, zScalar, Active Directory management, unlocking, application support, password reset, Azure Certifications is a plus. Qualification : Computer science/IT UG/PG background Expertise in helpdesk Active Directory management, unlocking applications. Hand on experience in application support, password reset. Microsoft Windows Server & AD (Active Directory) troubleshoot maintain and administer VMware troubleshooting and administration Managing the DR environments and taking part in DR test exercises Adherence to ISO 9001:2008, ISO 27001 Policies & Procedures Ability to demonstrate experience of AD (Active Directory, ADFS, Group Policy management etc.) Customer-centric career experience and excellent Time management skills. Ability to work within customer focused team Excellent communication skills Take ownership of customer issues reported and see problems through to resolution. Troubleshoot and resolve issues through sharing best practices and direct resolution. Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others. Should be flexible to work in an operational environment Rotational shifts and on-call schedule. Other general responsibilities as instructed by management. Contact Person - Subhikshaa Contact Number - 9840114687 Email - Subhikshaa@gojobs.biz

Quality Manager / TL / Associate Manager Mumbai 3 - 8 years INR 5.0 - 10.0 Lacs P.A. Work from Office Full Time

Candidate Expectations 3-12 years of work experience Six Sigma Black Belt Flexible to work in shift as per client requirement Job Responsibilities Compile and analyse Quality information regarding the product Be able to write clear informative reports that highlight the main findings. Have the ability to discuss quality standards and how to accomplish them with other employees. Reviewing customer feedback and understanding customer demands and expectations of products and services. Working with management teams to provide recommendations and solutions to quality issues On boarding and training new quality control team members. Staying up to date with new quality control techniques and methods. Investigating root causes of defects and recommending solutions for quality issues Six Sigma Black Belt . Agile certified-Scrum Master Contact Person: Subhikshaa Contact Number : 9840114687 Email ID: Subhikshaa@gojobs.biz

PowerPoint specialist - Senior Associate / TL Mumbai 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Candidate Expectations - 2 *7 years of work experience - Experience: At least 1-2 years of experience in creating compelling business stories based on PowerPoint. - Flexible to work in shift as per client requirement Job Responsibilities - This role combines visual design skills with strong attention to detail and proficiency in PowerPoint and other design tools. - Create visually compelling and on-brand PowerPoint presentations. - Design custom templateslayouts charts graphs and infographics. - Transform raw content (textdata ideas) into polished engaging slides. - Ensure consistency in styleformatting fonts and color schemes. - Interpret and implement content from multiple sources (Word docsspreadsheets PDFs). - Simplify complex data into digestible visuals. - Master advance PowerPoint features (e.g. animationstransitions slide master hyperlinks). - Review and proofread content for accuracygrammar and alignment. - Ensure compatibility across devices and formats (e.g.converting to PDF embedding media etc.). - Manage multiple projects and meet tight deadlines. - Prioritize tasks based on urgency and business needs. Skills - Visual storytelling - Typography and layout - Info-graphic and icon design - Advanced Microsoft PowerPoint proficiency - Content and Communication skills - Excellent organizational and time management skills. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and prioritize multiple tasks. - Familiarity with ad operations software and systems. Nice to Have: - Experience in broadcast ad operations: Familiarity with broadcast ad operationsincluding ad delivery and trafficking. - Knowledge of advertising technology: Understanding of advertising technologyincluding ad servers and demand-side platforms. - Certifications or training: Completion of relevant certifications or training programs. Contact Person : Subhikshaa Contact Number : 9840114687 Email : Subhikshaa@gojobs.biz

Associate/Senior Associate - Record To Report Mumbai 2 - 6 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Job Responsibilities : 2-5 Years Experience in Record to Report GL Accounting Good exposure to Journal entries & Reconciliations Ability to handle to month end activities independently. Should have worked in any of the ERP applications / platforms (Oracle / SAP / Hyperion etc.) Exposure into MS office Good communication skills (Oral & written) Manage end to end delivery of Record to Report (R2R) General Ledger Account Set Up / Changes Project P&L review Handle provisions and accruals and related entries Reconciliation of General Ledger Accounts and other Clearing accounts on a monthly basis Reviewing Journal Entries and passing complex Journal Entries Supervise all sub-processes such as period end close book closure financial analysis etc. Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Ensure that books of accounts are updated on a regular basis Ensure all relevant controls are in place and adherence to SOX compliance. Periodic calls and meetings with customer to discuss SLA compliance. Contact Person : ROBIN Contact Number : 9840121336 Email : Robin@gojobs.biz

Sap Fica Consultant Hyderabad,Pune,Chennai 7 - 11 years INR 12.0 - 16.0 Lacs P.A. Hybrid Full Time

SAP ISU FICA Functional Location: Pan India Job Summary The Functional Lead role requires a seasoned professional with 7 to 10 years of experience in SAP-FICA-Utilities. The candidate will work in a hybrid model during day shifts focusing on enhancing customer relationship management billing and payments processes. This position does not require travel and aims to optimize business operations through strategic SAP implementations. Responsibilities Lead the design and implementation of SAP-FICA solutions to enhance utility billing processes Oversee the integration of SAP systems with existing customer relationship management platforms Provide expert guidance on SAP-FICA functionalities to improve payment management systems Collaborate with cross-functional teams to ensure seamless SAP-FICA deployment and operation Analyze business requirements and translate them into effective SAP-FICA solutions Develop and maintain documentation for SAP-FICA processes and configurations Monitor system performance and troubleshoot issues to ensure optimal functionality Conduct training sessions for team members on SAP-FICA utilities and best practices Implement strategies to improve customer satisfaction through efficient billing and payment systems Evaluate and recommend enhancements to existing SAP-FICA systems to meet evolving business needs Ensure compliance with industry standards and regulations in all SAP-FICA implementations Facilitate workshops and meetings to gather stakeholder input and feedback on SAP-FICA projects Drive continuous improvement initiatives to optimize SAP-FICA system performance. Qualifications Possess strong expertise in SAP-FICA utilities with a proven track record of successful implementations Demonstrate proficiency in customer relationship management billing and payments management Exhibit excellent problem-solving skills and the ability to work collaboratively in a hybrid environment Have a solid understanding of business processes related to utilities and SAP systems Show capability in developing and executing strategic plans for SAP-FICA projects Display effective communication skills to interact with stakeholders and team members Hold a degree in a relevant field such as Information Technology or Business Administration.

Process Trainer ( International voice process exp is a must) Bengaluru 4 - 9 years INR 3.5 - 7.0 Lacs P.A. Work from Office Full Time

Job Overview: We are looking for an experienced and dynamic Process Trainer for our International Voice Process team based in Bangalore. The ideal candidate will have a total of 4+ years of professional experience including at least 1 year in a training role. This role is responsible for delivering process training to new hires and existing employees to ensure high standards of customer service and compliance with client requirements. Key Responsibilities: Deliver effective process training sessions for new hires and existing agents in the International Voice Process domain Evaluate training effectiveness through assessments, feedback and performance metrics Conduct refresher training based on performance gaps and process updates Perform regular call audits and provide constructive feedback and coaching Work closely with operations, quality and HR teams to align training with business goals Maintain accurate training records and reports Develop and update training content, SOPs and manuals Facilitate floor support post-training to ensure successful nesting and transition Ensure adherence to training schedules and timelines Skills & Attributes: Proven experience in training delivery in a BPO or call center environment Excellent verbal and written communication skills in English Strong presentation and facilitation skills Good understanding of International Voice Process standards and customer service metrics Ability to manage multiple training batches and adapt to changing needs High attention to detail and organizational skills Proficient in MS Office and LMS tools Positive attitude with a focus on team collaboration and performance improvement Candidates from other location can also apply who is willing to relocate Immediate joiners given first preference or maximum 15 days. Interested candidates can call me at the below mentioned Number from Monday to friday 10a.m. to 6p.m. only or send your resume through email or whats app. Contact Person- Prashanth Contact Number- 9360810536 Email - prashanth@gojobs.biz Job Location: Bangalore ( For Our leading Client)

Manager - F&A COE Bengaluru 8 - 13 years INR 14.0 - 20.0 Lacs P.A. Work from Office Full Time

8+ years of experience in more than one tower (R2R/FpnA/Tax) Passion to drive trainings and content development Analytical capability Excellent communication Develop content and conduct Domain/Industry specific Trainings for F&A fraternity Develop training frameworks as per the requirements Liase with leadership for TNA/GAP Analysis Driving Best practices and Point of views Development of case studies Driving Centre of excellence initiatives

Global HR & KPI Analyst Noida 5 - 10 years INR 9.0 - 15.0 Lacs P.A. Work from Office Full Time

ob Title: Global HR &KPI Analyst Job Overview: As a KPI Analyst , you will be responsible for leading and implementing HR transformation projects to streamline and standardize HR processes across regions. Acting as a change leader and process improvement expert, youll work closely with Shared Services Leadership and other stakeholders to improve efficiency, ensure global consistency, and elevate the employee experience. This is an individual contributor role , requiring deep functional knowledge and strong project management capabilities. Key Responsibilities: Collaborate with Shared Services leadership to design and implement HR transformation projects focusing on process standardization, system upgrades, and workflow optimization across regional hubs. Act as a Project Management Office (PMO) and Change Management expert on key HR Operations initiatives. Define, track, and monitor KPIs and global SLAs using Obeya methodologies to measure performance and drive accountability. Serve as the subject matter expert for global HR processes and systems (e.g., SAP, Oracle). Deliver training and support to local Shared Services teams and Global Business Services (GBS) teams during transformation rollouts. Lead knowledge transfer and transition activities between local and global shared service centers. Develop and maintain comprehensive process documentation including process maps, SOPs, work instructions, and related materials. Skills & Attributes: Education: Bachelor’s degree in Human Resources, Business Administration, Systems Information, Engineering, or a related field. Experience: 10+ years of overall experience in Global HR Process or as an HR Business Analyst. 5+ years of hands-on experience in HR transformation initiatives and process improvement. Lean expert with ability to coach stakeholders on continuous improvement practices. Lean Six Sigma Green Belt certification is a plus . HR Systems: Strong experience with platforms like SAP or Oracle HR. Change Management: Demonstrated expertise in leading change, with strong influencing capabilities. Project Management: Proven ability to manage large-scale HR projects and deliver results on time. Communication: Excellent interpersonal and stakeholder management skills across all organizational levels. Analytical Skills: Ability to work with data, identify trends, and suggest process enhancements. Role & responsibilities Preferred candidate profile

EDC Programmer Thane,Pune,Bengaluru 4 - 7 years INR 7.0 - 15.0 Lacs P.A. Work from Office Full Time

Experience 4-8 Years of experience in specifications, design, develop and unit test and functionally validate clinical trial setup process edit check specifications and program or modify checks at study level within EDC SME (Subject Matter Expert) for all database related activities Familiar with custom functions within EDC system Prepare, test and implement postproduction changes as per study needs Work with leaders to resolve issues affecting the delivery of clinical trials Lead technology vendor oversight activities Partner with appropriate team members, technology vendors, and CRO partners to avoid and resolve risks

Automation Tester Hyderabad 6 - 11 years INR 8.0 - 15.0 Lacs P.A. Hybrid Full Time

We are seeking a skilled and detail-oriented Automation Test Engineer with hands-on experience in web and mobile application testing automation . The ideal candidate will be proficient in Python Unittest framework , Appium , Jenkins , and familiar with test management and API testing tools . You will work closely with the development and DevOps teams to ensure software quality and continuous integration in an Agile environment. Responsibilities Design, develop, and execute automated test scripts for web and mobile applications. Build and maintain test automation frameworks using Python Unittest. Automate regression and smoke testing suites for continuous integration Use Appium for mobile application testing (Android and iOS). Integrate test automation into CI/CD pipelines using Jenkins Log, track, and manage defects using JIRA Perform API testing using SOAP UI (SOAP and REST services). Collaborate with cross-functional teams to define testing strategies and best practices. Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives. Mandatory Skills Strong experience in Web Application Automation Testing Proficiency with Python Unittest framework Hands-on experience with Appium for mobile testing Experience with Jenkins for continuous integration Familiarity with JIRA for bug tracking and project management Proficient in SOAP UI for API testing Optional / Nice-to-Have Skills Ansible Configuration management and automation Robot Framework Keyword-driven test automation Swagger UI API testing and documentation DevOps – Understanding of CI/CD, pipelines, and cloud tools Jenkins – (Advanced usage or pipeline scripting)

Senior Salesforce Developer - ( Immediate Joiner ) Chennai 5 - 10 years INR 7.0 - 14.0 Lacs P.A. Work from Office Full Time

Job Overview: 5+ years (looking for candidates with lead experience) as a Salesforce Developer Key Responsibilities: Hands-on experience with Salesforce Implementation using Apex Classes Lightning Web components, Triggers, Test Classes and Visual Force Pages with Agile Methodology. Hands on experience in Lightning Web component and Lightning application. Good knowledge on Future method Queueable Apex, Apex Scheduler and Batch Apex. Hands on Experience on JavaScript on the Client-side server. Hands on experience on REST & SOAP API and Web service callouts. Hands-on experience with Admin activities like Configuring Workflow Rules Processes using Process Builder Record Types Roll Up Summary Fields Formula Fields and Validation Rules Have in-depth knowledge on Salesforce security implementation. Implemented security model for client through Profile, Role , Hierarchy Permission Sets Filed Security Org-Wide Default Sharing Rules. Hands on experience with Deployment and branching tools using Bitbucket Flosum and Salesforce CLI(SFDX). Skills & Attributes: Salesforce developer Salesforce Apex Classes, Lightning Web components. Contact Person - brindha Contact Number - 9840038681 Email - brindha@gojobs.biz

Business Finance - Assistant Manager Bengaluru 3 - 8 years INR 9.5 - 12.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Lead budgeting, forecasting, and variance analysis processes. Prepare monthly, quarterly, and annual financial reports and presentations. Develop financial models to support strategic initiatives and business cases. Ensure compliance with internal controls, accounting policies, and regulatory requirements. Coordinate with internal and external auditors during audits.

Assistant Manager / Team Lead - RTA WFM Bengaluru 4 - 9 years INR 6.0 - 11.0 Lacs P.A. Work from Office Full Time

Job Overview We are looking for a candidate with minimum 4 years of relevant experience for TL and 5 years of relevant experience for an Assistant Manager with RTA. Key Responsibilities Manages daily operation by assessing operational drivers (Staffing, Volume AHT) and outcomes (SLA ASA and ABAN%) and adjusts intraday schedule to meet service goals Monitors intraday makes decisions provides sound judgement and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off Role is offsite RTA monitoring Produce Real time reports - Hourly/ Daily/ Weekly Exception management Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling Produce daily, biweekly and monthly reports to ensure adherence to planned activities Manage all offline activities idle time / Report outage, Incident tracking escalations & produce daily biweekly and monthly reports to ensure adherence to planned activities Assist with creating if metrics and targets to meet the SLA goals and highlight performance gaps on planned activities and goals. Performs analysis of data to surface trends and insights using analytical methods Drives changes on the need of the business Acts as a resource and POC during contingency events including weather events system outages etc Initiates develops and implements improvements to workflows and processes and participate on special projects Skills Knowledge in WFM systems applicable for the account. Eg. Avaya CMS NICE IEX, Cisco Aspect eWFM Verint is an advantage. Knowledge in CRM tools like Avaya In-contact and should be well versed with individual/ Bulk skilling. Excellent communication skills with ability to interact with external & internal stakeholders. Experienced in MS Office tools especially Excel and PowerPoint Knowledge in Macros is an added advantage. Problem solving, analytical & logical skills are critical and must have excellent English communication skills. Contact Person - Sneha Contact Number - 9840082230 Email - sneham@gojobs.biz

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