Sap Fica Consultant

SAP ISU FICA Functional Location: Pan India Job Summary The Functional Lead role requires a seasoned professional with 7 to 10 years of experience in SAP-FICA-Utilities. The candidate will work in a hybrid model during day shifts focusing on enhancing customer relationship management billing and payments processes. This position does not require travel and aims to optimize business operations through strategic SAP implementations. Responsibilities Lead the design and implementation of SAP-FICA solutions to enhance utility billing processes Oversee the integration of SAP systems with existing customer relationship management platforms Provide expert guidance on SAP-FICA functionalities to improve payment management systems Collaborate with cross-functional teams to ensure seamless SAP-FICA deployment and operation Analyze business requirements and translate them into effective SAP-FICA solutions Develop and maintain documentation for SAP-FICA processes and configurations Monitor system performance and troubleshoot issues to ensure optimal functionality Conduct training sessions for team members on SAP-FICA utilities and best practices Implement strategies to improve customer satisfaction through efficient billing and payment systems Evaluate and recommend enhancements to existing SAP-FICA systems to meet evolving business needs Ensure compliance with industry standards and regulations in all SAP-FICA implementations Facilitate workshops and meetings to gather stakeholder input and feedback on SAP-FICA projects Drive continuous improvement initiatives to optimize SAP-FICA system performance. Qualifications Possess strong expertise in SAP-FICA utilities with a proven track record of successful implementations Demonstrate proficiency in customer relationship management billing and payments management Exhibit excellent problem-solving skills and the ability to work collaboratively in a hybrid environment Have a solid understanding of business processes related to utilities and SAP systems Show capability in developing and executing strategic plans for SAP-FICA projects Display effective communication skills to interact with stakeholders and team members Hold a degree in a relevant field such as Information Technology or Business Administration.