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L1 Help Desk Professional - ( Contractual role )

4 - 8 years

6 - 10 Lacs

Navi Mumbai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Azure Password Management Application Support Intune Active Directory management zScalar VMware troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidate Expectation & Job Responsibility: Candidate must have 4 - 8 years of work experience Expertise in L1 helpdesk (Contractual role) Azure, intune, zScalar, Active Directory management, unlocking, application support, password reset, Azure Certifications is a plus. Qualification : Computer science/IT UG/PG background Expertise in helpdesk Active Directory management, unlocking applications. Hand on experience in application support, password reset. Microsoft Windows Server & AD (Active Directory) troubleshoot maintain and administer VMware troubleshooting and administration Managing the DR environments and taking part in DR test exercises Adherence to ISO 9001:2008, ISO 27001 Policies & Procedures Ability to demonstrate experience of AD (Active Directory, ADFS, Group Policy management etc.) Customer-centric career experience and excellent Time management skills. Ability to work within customer focused team Excellent communication skills Take ownership of customer issues reported and see problems through to resolution. Troubleshoot and resolve issues through sharing best practices and direct resolution. Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others. Should be flexible to work in an operational environment Rotational shifts and on-call schedule. Other general responsibilities as instructed by management. Contact Person - Subhikshaa Contact Number - 9840114687 Email - Subhikshaa@gojobs.biz

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