Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of work. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 6 LPA 16k - 45 K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact below: Harshmeet Kaur 9810963815 Twinkle 9910978408 Minakshi Bisht 9810898521 Sujata 9810963162 Sakshi Jain 9910986621 Vanshika Dalal 9319001798
Hiring enthusiastic and customer-focused individuals for the Voice & Chat Process. As a Customer Support Executive, you will be responsible for handling customer queries, resolving issues efficiently through calls and chat , and ensuring a positive customer experience. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 6 LPA 16k - 45 K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact below: Anjali Negi 9354911705 Bhavya Sachdeva 9810882557
Roles and Responsibilities: Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction. Communicate effectively with customers and team members to ensure clarity and understanding. Contribute to a positive work environment by demonstrating professionalism and teamwork. Strive to exceed customer expectations fostering loyalty and long-term relationships. Preferred candidate profile candidate should be willing to work in rotational shift candidate should be available to come to office for interview if shortlisted candidate should have all the original education documents from the university candidate should be a fresher candidate should have very good to excellent communication skills Interested Candidate can drop resume to: HR Sachin: 9821396374
Role & Responsibilities: - Target and establish relationships with top-tier corporations, Fortune 500 companies, and industry leaders in Mohali, Dehradun, and Delhi regions - Conduct strategic outreach to CXO-level executives (CEO, CHRO, Head of HR, Business Heads) to position WSNE as a preferred recruitment partner - Identify and qualify high-value clients with significant hiring needs across multiple verticals - Develop and execute customized recruitment solutions tailored to the needs of top organizations - Build a robust pipeline of premium clients through cold outreach, networking, and strategic partnerships - Present WSNE's value proposition, service offerings, and success stories to senior leadership teams - Negotiate and close recruitment service contracts with corporate clients - Conduct market intelligence to understand industry hiring trends, competitor positioning, and client pain points - Represent WSNE at high-profile industry events, conferences, and corporate networking forums - Collaborate with the recruitment delivery team to ensure exceptional client experience and delivery - Achieve and exceed monthly revenue and client acquisition targets - Maintain detailed CRM records of all client interactions and business development activities Preferred Candidate Profile: - Post-graduate degree holder (MBA, M.Com, MA, M.Sc, or equivalent) from a reputed institution - Fresh graduates or candidates with 0-1 year experience in sales, business development, or recruitment services - Exceptional communication skills with the ability to engage confidently with C-suite executives and senior leadership - Polished personality, professional demeanor, and strong executive presence - Demonstrated ability to build rapport quickly with diverse stakeholders, especially senior decision-makers - Self-driven, ambitious, and entrepreneurial mindset with a hunger to succeed - Strong research skills to identify and analyze top firms and their leadership structure - Understanding of recruitment industry dynamics and corporate hiring processes - Proficiency in Microsoft Office and CRM tools - Willingness to work from office in Mohali, Dehradun, or Delhi locations - Flexibility to travel for client meetings and networking events - Resilient attitude with ability to handle rejection and persist in building relationships - Strategic thinker with ability to understand client business needs and position appropriate solutions - Passion for building long-term client relationships in the recruitment services space
Hiring enthusiastic and customer-focused individuals for the Voice & Chat Process. As a Customer Support Executive, you will be responsible for handling customer queries, resolving issues efficiently through calls and chat , and ensuring a positive customer experience. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls/Chats to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 4.50 LPA 16k - 30 K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact below: Laxmi 9625998099 Mehkeet 9910987637 Shimrah 9810902958 Swati 9990040557 Anu 9910709744 Lakshita 8595954721 Bhumika 9990040565 Anuj 9990040558
Real-time Call based customer assistance, resolving issues, answering product questions, and ensuring satisfaction through live Calls, requiring strong Verbal communication, and multitasking skills to manage multiple conversations efficiently and accurately. Role & responsibilities Handle international calls from UK/US customers, providing exceptional customer service to resolve their queries and concerns. Process customer requests through various communication channels (phone, email, chat) in a timely and efficient manner. Utilize MS Office tools to maintain accurate records of customer interactions and updates. Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets set by the company for AHT, Service Level Agreement (SLAs), and Quality Metrics. Role & responsibilities Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail. Basic computer knowledge with proficiency in MS Office applications (Excel). Ability to work flexible shifts including rotational shifts. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 3 LPA to 5.5 LPA 19k - 40K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact Below: Laxmi 9625998099 Mehkeet 9910987637 Shimrah 9810902958 Swati 9990040557 Anu 9910709744 Lakshita 8595954721 Bhumika 9990040565 Anuj 9990040558
Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of work. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 6 LPA 16k - 45 K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact below: Harshmeet Kaur 9810963815 Twinkle 9910978408 Minakshi Bisht 9810898521 Sujata 9810963162 Sakshi Jain 9910986621 Vanshika Dalal 9319001798
Hiring enthusiastic and customer-focused individuals for the Voice & Chat Process. As a Customer Support Executive, you will be responsible for handling customer queries, resolving issues efficiently through calls and chat , and ensuring a positive customer experience. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of this Industry. Role & responsibilities Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Preferred candidate profile Undergraduate or Graduate (any stream) Freshers and experienced candidates both can apply Good communication skills in English (written & verbal) Fresher and experienced both can apply. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Strong Interpersonal Communication and Comprehension Skills Candidate should be comfortable with 24*7 working environment. Perks & Benefits Salary upto 4.50 LPA 16k - 30 K Inhand 2500-3500 Monthly Incentive Variables Lucrative incentives Night Shifts 24*7 Shifts 5 days working Roster Off Both side transport facility. To get your interview scheduled contact below: Anjali9354911705 Bhavya 9810882557 Harshmeet 9810963815 Twinkle 9910978408 Minakshi 9810898521 Sujata 9810963162 Sakshi9910986621 Vanshika 9319001798
Roles and Responsibilities: Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction. Communicate effectively with customers and team members to ensure clarity and understanding. Contribute to a positive work environment by demonstrating professionalism and teamwork. Strive to exceed customer expectations fostering loyalty and long-term relationships. Preferred candidate profile candidate should be willing to work in rotational shift candidate should be available to come to office for interview if shortlisted candidate should have all the original education documents from the university candidate should be a fresher candidate should have very good to excellent communication skills Interested Candidate can drop resume to: HR Sachin: 9821396374