Hi We are looking forward to hire candidates for Technical Support Key Highlights : > Minimum 1 yr Exp in Customer Support / BPO > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required > 10,000 Relocation Bonus > 14 Days Guest House Whatsapp Your CV : Saifi @ 92084 59988 Roles and Responsibilities Handle customer queries through various channels such as chat, email, and voice calls. Provide excellent customer service by resolving issues promptly and efficiently. Work on blended processes for international clients in the US market. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of all interactions with customers.

Hi We are looking forward to hire Chat Support Associates for Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads With Min 1 Year Exp in International BPO > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus of 10,000 > 2 Weeks Guest House Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Any Grad Fresher Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer Support Associates . Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad with Min 1 Year BPO/Customer Service Exp. > Salary Range (CTC) : 43 K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi, We are Looking to Hire Customer Support Professionals for a Leasing ITES Company in Hyderabad PFB the JD and Apply Through Naukri. We Would Call Back the Relevant Profiles. The Customer Support Executive will be responsible for handling inbound and/or outbound voice calls from customers, understanding their queries, and providing accurate and timely resolutions while ensuring a high level of customer satisfaction Salary : 2,34,460 LPA + 90,000 VSA (Freshers) Cabs: Both Ways Key Responsibilities : -Handle customer queries through voice calls professionally -Understand customer issues and provide appropriate resolutions -Maintain clear, polite, and confident communication on every call -Follow call scripts, SOPs, and process guidelines -Document call details accurately in the system -Escalate complex issues as per defined procedures -Meet daily productivity and quality targets Required Skills : -Good spoken English (mandatory) -Clear voice and neutral accent preferred -Basic computer knowledge -Strong listening and comprehension skills -Customer-focused attitude -Willingness to learn and adapt

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi@ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi, We are hiring for the Leading ITES Company for Manager - FPNA ( Financial planning and analysis ) Role. Please go through the JD and Apply. We shall call back the relevant profiles. Overview: The purpose of the role is to oversee and manage all the aspects of fundamental financial planning and analysis and prepare the reports on financial performance tailored to the needs of leadership. The purpose of the role is also to analyses data and understands the financial data of the organization in order to perform variance analysis and identify key causes of business variances for performance measurement. Key Skill: Overall 10 years of experience in to finance & accounts with a minimum of 9 years into FP&A. Ability to handle audits (Internal & external) Exposure in managing customer floor walks and financial Analysis. Exposure to IFRS Graduates in Finance and accounts. Roles and Responsibilities: Prepare and gather data to support development of financial assessments and scenario analysis. Insert rate case filing inputs. Create Budget-to-Actual for Balance sheet. Create Budget-to-Actual for Profit and loss. Collect data and upload data into Hyperion. Variance Analysis Presenting overall performance report for senior management review Identifying business impact ideas and implementation of the same Working closely with senior management in business growth Prepare MIS reports and dash boards. Spearhead periodical reviews and calls with stakeholders (Internal & external) Effective management of SLAs & KPIs Good exposure into escalation management and having prior experience into performance management. Exposure to IFRS Ability to handle audits (Internal & external) Identifying the process gaps and provide solutions. Exposure in managing customer floor walks. Exposure to Financial Analysis

Hi, We are hiring for the ITES Company for the Record to Report - GL Profile. Please go through the JD and Apply. We shall call back the relevant profiles. Key skills Minimum 4 years of relevant experience in Record to Report - GL Strong knowledge Preparation & Posting of Journal Entries (Standard & Adhoc) SAP Mandatory Any Graduates in Finance and Accounts. Job Description: Minimum 4 years of relevant experience in Record to Report - GL. Preparation & Posting of Journal Entries (Standard & Adhoc) Working knowledge of allocations, accruals, GL adjustments, etc. Prepare and book various monthly close entries. Perform Bank reconciliations. Reconcile balance sheet accounts, monthly to ensure transactions are accurately recorded. Prepare accounting entries for a recently acquired business. Collaborate with team in understanding variance and effectively communicating with Business teams to mitigate any issues prior to Books close. Require explanation for plans to mitigate variances. Prepare all accounting schedules as requested by the business.

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer satisfaction Key Responsibilities: -Handle inbound customer calls related to technical and service issues -Troubleshoot issues related to internet, devices, applications, or systems -Provide clear and professional solutions to customers over voice calls -Accurately document interactions and resolutions in the system -Follow process guidelines, SLAs, and quality standards -Escalate unresolved issues as per defined procedures -Maintain a high level of customer experience and professionalism Required Skills: -Excellent spoken English (mandatory) -Clear voice and neutral accent preferred -Strong technical understanding and problem-solving skills -Ability to handle customers calmly and professionally -Basic computer knowledge -Willingness to work in rotational shifts

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with 1 Year Exp 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Flat Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are hiring for Leading ITES Company for Customer Support Role . To Apply, WhatsApp Hi to 9151555419 Max Salary Chennai : 3 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in International Voice 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year International Voice / Customer Support Experience Required Good Communication Candidate should not have any exam in next 4 to 6 months Comfortable for 24*7 Shifts Candidate Should Have Basic Computer Knowledge Candidate Should Have Inclination Towards Customer Service Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode: Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. To Apply, WhatsApp Hi to 9151555419 Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Graduate Both can apply 3: Both Fresher/Experienced can apply 4: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 5: Day Shifts 6: Immediate Joiners Preferred Requirement • Any Graduates/UG • Must Read and Speak Kannada Language • Sal: 2.5-3.5 LPA CTC • Good Communication • 6 Days Work • Rostered Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer satisfaction Key Responsibilities: -Handle inbound customer calls related to technical and service issues -Troubleshoot issues related to internet, devices, applications, or systems -Provide clear and professional solutions to customers over voice calls -Accurately document interactions and resolutions in the system -Follow process guidelines, SLAs, and quality standards -Escalate unresolved issues as per defined procedures -Maintain a high level of customer experience and professionalism Required Skills: -Excellent spoken English (mandatory) -Clear voice and neutral accent preferred -Strong technical understanding and problem-solving skills -Ability to handle customers calmly and professionally -Basic computer knowledge -Willingness to work in rotational shifts

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Please Apply through Naukri, We Shall Call Back Relevant Profiles Overview This Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA certifications, along with experience in DNS and DHCP and managing complex networking concepts like MPLS and VPNs. Key Skills: a) Required Minimum 2 Years in Network Support b) CCNA Certificate is must c) Any Graduate Job Description: Provide first level support on both network outages and network-related projects. Minimum 3 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA is Mandate Demonstrable experience with Cisco Firewalls, Routers, Switches, FortiGate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate with Min 1 Year International Voice/CS Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer satisfaction Key Responsibilities: -Handle inbound customer calls related to technical and service issues -Troubleshoot issues related to internet, devices, applications, or systems -Provide clear and professional solutions to customers over voice calls -Accurately document interactions and resolutions in the system -Follow process guidelines, SLAs, and quality standards -Escalate unresolved issues as per defined procedures -Maintain a high level of customer experience and professionalism Required Skills: -Excellent spoken English (mandatory) -Clear voice and neutral accent preferred -Strong technical understanding and problem-solving skills -Ability to handle customers calmly and professionally -Basic computer knowledge -Willingness to work in rotational shifts

Hi, We are hiring for the ITES Company for the Record to Report - Reconciliation Profile. Key skills Minimum 2 year experience in Record to Report (R2R). Experience in Handling Balance Sheet Reconciliations , Intercompany Reconciliations , and GR/IR Reconciliation Hands-on experience with SAP is Mandatory. Graduates in Finance and Account. Job Description: Perform end-to-end Record to Report (R2R) activities including month-end, quarter-end, and year-end close. Prepare and review journal entries such as accruals, provisions, and adjustments. Ensure timely and accurate preparation of monthly, quarterly, and annual financial reports . Prepare and maintain SLA reports and ensure adherence to agreed timelines. Resolve accounting queries and escalate issues as required. Support audit requirements and ensure compliance with accounting standards and Internal controls. Collaborate with cross-functional teams and provide support beyond defined role boundaries when needed. Ensure all SLAs are met with high accuracy and quality standards.