2758 Application Support Jobs

As a highly experienced IT professional with over 8 years of industry experience, you will be responsible for working with .NET, .NET Core, Azure Cloud Service, and Azure DevOps technologies. In this client-facing role, strong communication skills are essential for effective engagement with US clients. You will be required to have hands-on experience in coding and Azure Cloud services. Your primary responsibilities will include designing, developing, enhancing, documenting, and maintaining robust applications using technologies such as .NET Core 6/8+, C#, REST APIs, T-SQL, and modern JavaScript/jQuery. You will also be expected to integrate and support third-party APIs and external services while collaborating with cross-functional teams to deliver scalable solutions across the full technology stack. Throughout the Software Development Life Cycle (SDLC), you will need to identify, prioritize, and execute tasks, participating in Agile/Scrum ceremonies and managing tasks using Jira. Understanding technical priorities, architectural dependencies, risks, and implementation challenges will be crucial for success in this role. Troubleshooting, debugging, and optimizing existing solutions with a strong focus on performance are also key aspects of the position. Your skills should include 8+ years of hands-on development experience with C#, .NET Core 6/8+, Entity Framework / EF Core, JavaScript, jQuery, REST APIs, and expertise in MS SQL Server. Proficiency in unit testing with XUnit, MSTest, software design patterns, system architecture, and scalable solution design are essential. Additionally, you should possess strong problem-solving and debugging capabilities, along with the ability to write reusable, testable, and efficient code. Experience with Microservices and Service-Oriented Architecture (SOA) is required, along with 2+ years of hands-on experience in Azure Cloud Services, including Azure Functions, Azure Durable Functions, Azure Service Bus, Event Grid, Storage Queues, Blob Storage, Azure Key Vault, and SQL Azure. Familiarity with AngularJS, ReactJS, Azure API Management (APIM), Azure Containerization and Orchestration (e.g., AKS/Kubernetes), Azure Data Factory (ADF), Logic Apps, and Azure DevOps CI/CD pipelines (Classic / YAML) are considered good to have skills. In addition to technical expertise, you should demonstrate excellent technical documentation, communication, and leadership skills. Your ability to lead and inspire teams through clear communication, technical mentorship, and ownership will be crucial for success in this role. Developing and maintaining frameworks and shared libraries to support large-scale applications, as well as experience in API integrations, will also be part of your responsibilities.,

As a Network Support Analyst 2 in Bangalore, Karnataka (Hybrid 3 days a week) for a duration of 6+ months, you will be an integral part of a team responsible for troubleshooting and maintaining application workloads across multiple cloud environments. Your primary responsibilities will include monitoring dashboards, promptly responding to network, application, and infrastructure alerts, and managing ticket-based work. Additionally, you will handle communications with third-party vendors, data-processing vendors, and financial institutions via phone and email. Your key areas of responsibility will involve monitoring, maintaining, and troubleshooting client SaaS products and offerings at Level 2 support. You will take a lead role in application and network troubleshooting by collaborating with Network Engineering and Incident Management teams to drive issue resolution. Furthermore, you will be responsible for actively monitoring dashboards, promptly responding to alerts, managing a ticket queue, and engaging in effective communications via email and phone with various stakeholders. In this role, documenting standard operating procedures, assisting peer analysts with network-specific issues, and providing training and mentorship to junior team members will be essential. Your ability to communicate effectively, both in writing and verbally, will be crucial to ensure seamless operations. To be successful in this position, you should possess a Bachelor's degree in computer science/information technology or have equivalent experience. Furthermore, you should have hands-on experience in application support within cloud environments such as GCP, AWS, and/or Azure. Proficiency in troubleshooting complex production issues related to applications, networks, and infrastructure is required. Familiarity with observability tools like Dynatrace, SolarWinds, and GCP will be beneficial. Preferred qualifications for this role include experience in the Banking Industry, proficiency with Palo Alto and/or Fortinet appliances, expertise in implementing and troubleshooting network connectivity, experience in managing and coordinating dedicated circuits, as well as familiarity with VPNs and High-Availability network setups. Join our team as a Network Support Analyst 2 and play a vital role in ensuring the smooth functioning of our network and application workloads across diverse cloud environments.,

At EY, you will have the opportunity to shape a career that aligns with your unique qualities. With our global presence, extensive support, inclusive environment, and advanced technology, you will have the resources to evolve into the best version of yourself. Your distinct voice and perspective are valued at EY as we aim to continuously enhance our organization. By joining us, you will craft an extraordinary journey for yourself while contributing to the creation of a more efficient working world for all. Key Responsibilities: - Leading Identity Governance and Administration (IGA) projects which involve project management, team coordination, and client interaction. - Demonstrated experience in executing at least one full Identity and Access Management (IAM) Software Development Life Cycle (SDLC) project. This includes tasks such as requirement analysis, design, development, testing, deployment, and ongoing support. - Proficiency in SailPoint IdentityNow (IDN) architecture encompassing design, development, configuration, testing, integration, and implementation. - Hands-on experience in configuring source systems, identity profiles, rule development, workflow setup, Just-in-Time (JML) process, certification, and password synchronization. - Expertise in the onboarding process for Active Directory (AD), JDBC, and web service applications into the IDN platform. - Familiarity with deploying virtual appliances, understanding various virtual appliance architectures, implementing rules in cloud environments, configuring high availability/disaster recovery setups. - Configuration and deployment of IQService across cloud and on-premises environments. - Possession of professional IT certifications will be considered advantageous. - Strong verbal and written communication skills are essential for effective collaboration within the team and with clients. Join EY in our mission to build a better working world. Our purpose is to enhance long-term value for clients, individuals, and society while fostering trust in the financial markets. Utilizing data and technology, diverse EY teams spanning across 150+ countries deliver assurance services and support clients in their growth, transformation, and day-to-day operations. Through our expertise in assurance, consulting, legal services, strategy, taxation, and transactions, EY teams tackle complex global challenges by asking insightful questions to uncover innovative solutions.,

The Expert Support II/III role requires 8 to 15 years of experience in the field. The job is located in Pune and follows a 5-day work mode in the office. The budget for this position is 32 LPA. Key skills include proficiency in PL/SQL, Unix/Linux, Production Support, and Application Support, while secondary skills in C and Testing techniques are preferred. Candidates with experience in the Cards domain will be given preference. Immediate to 15 days notice period is required for this position.,

As an Analyst at Sirion in Gurgaon, you will play a crucial role in providing Level 1 support for the Sirion product to customers worldwide. Your responsibilities will include monitoring the ticket queue, handling service requests, providing technical assistance, and ensuring adherence to service level agreements. You will be operating in a 24x7x365 environment, supporting users via chat/online bot, and collaborating with teams across different regions. Your day-to-day tasks will involve monitoring ticket queues, supporting L1 requests, categorizing tickets for routing, representing Sirion in tracking serviceability and product quality issues, and working on a rotational basis. Additionally, you will assist in issue closure, coordinate with various teams globally, escalate unresolved issues to the product and engineering teams, and create process documentation and knowledge articles. To excel in this role, you should hold a degree in technical education/computer science and have 3-6 years of work experience in technical, customer support, or SaaS product/application support roles. You should be well-versed in ITSM processes, have excellent communication skills, and possess good time management and organizational abilities. If you are passionate about contributing to a global team, handling challenging technical queries, and ensuring customer satisfaction, we invite you to apply for this exciting opportunity at Sirion. Visit our Careers Page to submit your application and take the first step towards becoming a part of our diverse and inclusive team.,

As a Desktop Support Technician specializing in Apple Mac based systems, related software, and peripherals, you will be responsible for integrating Mac systems into a Windows-based corporate environment. Experience with products like Casper and Centrify is highly desired. Your role will involve supporting the hardware of desktops, laptops, and connected peripherals. Additionally, you will provide Level 1 & 2 application support on these machines. You will also handle Level 1 & 2 support for phones and networks, taking ownership of support from the switch port to the desk, including physical phones. Conference room support for A/V equipment, including projectors and video conferencing gear, will also be part of your responsibilities. In this position, you will engineer solutions such as image creation and distribution, conduct testing for other support teams, test any technical components that interact with the desktop, and be accountable for establishing new standards and support models. If you are a proactive and detail-oriented individual with a passion for supporting Apple Mac systems and integrating them into a corporate environment, this role offers an exciting opportunity to showcase your skills and make a meaningful impact.,

The Apps Support Sr Analyst is a seasoned professional who applies in-depth disciplinary knowledge to contribute to the development of new techniques and improvement of processes and work-flow. Integrating subject matter and industry expertise, you are required to have a deep understanding of the integration within the sub-function, coordination to contribute to the objectives of the function, and the overall business. Evaluating moderately complex and variable issues with substantial potential impact, you must possess good analytical skills to filter, prioritize, and validate potentially complex material from multiple sources. Strong communication and diplomacy skills are essential as you will regularly assume informal/formal leadership roles within teams and be involved in coaching and training new recruits. Your impact will be significant in terms of project size, geography, etc., by influencing decisions and providing advice, counsel, and facilitating services to others in your area of specialization. The work and performance of all teams in the area will be directly affected by your performance. Responsibilities: - Provide technical and business support for users of Citi Applications, ensuring quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements. - Maintain application systems running in the daily operations of the firm. - Manage, maintain, and support applications and their operating environments for stability, quality, and functionality against service level expectations. - Perform start of day checks, continuous monitoring, and regional handover. - Conduct same-day risk reconciliations and develop technical support documentation. - Identify ways to maximize the potential of applications used. - Assess risk and impact of production issues, escalating to business and technology management in a timely manner. - Ensure storage and archiving procedures are in place and functioning correctly. - Formulate and define scope and objectives for complex application enhancements and problem resolution. - Participate in application releases, from development to deployment into production. - Engage in post-implementation analysis to ensure successful system design and functionality. - Act as a liaison between users/traders, internal technology groups, and vendors. - Provide evaluative judgment based on analysis of factual information in complicated situations. - Act as an advisor or coach to new or lower-level analysts. - Perform other duties and functions as assigned. Qualifications: - 5-8 years of experience in an Application Support role. - Experience with installing, configuring, or supporting business applications. - Proficiency in some programming languages with a willingness/ability to learn. - Advanced execution capabilities and ability to adjust quickly to changes. - Effective written and verbal communication skills, including the ability to explain technical issues in simple terms. - Demonstrated analytical skills and issue tracking/reporting using tools. - Knowledge/experience of problem management tools. - Good all-round technical skills and the ability to share information effectively with support team members and other technology teams. - Ability to plan and organize workload with clear and concise communication skills. - Ability to communicate appropriately to relevant stakeholders. Education: - Bachelors/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

As a Staff PHP Software Engineer at Guidepoint, you will play a crucial role in optimizing monolithic legacy codebases and newer repositories using PHP, particularly Symfony. Working in an agile environment, you will collaborate closely with Product Managers to complete user stories and manage full-stack team members through projects involving technologies like React, Angular, MooTools, and jQuery. Your responsibilities will also include cooperating with QA, Application Support, and DevOps teams to triage bugs, as well as converting complex business rules and workflows into bespoke Sales Force type CRM applications. With a minimum of 8 years of experience in OOP, PHP, SQL, REST API, Symfony, Linux, and Azure/Cloud, and at least 4 years of experience in system and API design, you will lead challenging development projects and write Unit tests and Documentation. Additionally, you will work with large database schemas, including adding and updating tables and rows using MySQL, and have experience with JavaScript (React/Node) and Redis/Caching. Preferred technical qualifications include 4 years of experience with RabbitMQ, 2 years of experience with CosmosDB/NoSQL, and experience with Solid React. In terms of soft skills, effective communication, project planning and management, strong leadership, strategic thinking, and sound judgement are essential for this role. You will work closely with senior leadership to execute products that contribute to building Guidepoint's business. At Guidepoint, you will benefit from competitive compensation, employee medical coverage, a central office location, and an entrepreneurial environment that fosters autonomy and fast decision-making. The company values diversity among its employees, advisors, and client base, aiming to create an equitable and welcoming environment for all individuals, regardless of background, identity, or experience. Guidepoint is a leading research enablement platform dedicated to advancing understanding and empowering clients" decision-making processes. Leveraging innovative technology, real-time data, and hard-to-source expertise, Guidepoint helps clients transform answers into actionable insights. With a network of nearly 1.5 million experts and 1,300 employees globally, Guidepoint provides on-demand intelligence and research services to assist companies and investors in navigating today's abundance of information effectively.,

Genpact is a global professional services and solutions firm with over 125,000 employees in 30+ countries. We are driven by curiosity, agility, and the desire to create lasting value for our clients, including Fortune Global 500 companies. Our purpose is the relentless pursuit of a world that works better for people. We provide deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a Consultant specializing in SQL and Dot Net Application Support to join our team. We are seeking a talented and motivated individual who can thrive in a high-growth environment. The Functional Consultant role is crucial to our continued growth and development. Responsibilities: - Support application forms, reports, and layout set as per customer requirements - Design and manage customers" intranets - Implement, support, and manage secured applications - Attend, troubleshoot, and resolve assigned help desk calls and log associated activities - Implement preset operational standards and procedures - Maintain documentation for hardware/software development and configuration, and system manuals - Develop detailed user training manuals and build up a knowledge base for the section - Relevant experience in the support process - Willingness to work under shifts - Knowledge of SQL queries Qualifications we seek in you: Minimum Qualifications/Skills: - BE/B Tech/ MCA/BCA - Excellent written and verbal communication skills Preferred Qualifications/Skills: - Knowledge in .Net and F&A - Data capture (OCR/ICR/OMR) experience is a plus - Ability to multitask and stay organized in a dynamic work environment - Problem-solving skills to assess design alternatives and determine functionality that best meets customer needs Shift: - Flexible to rotational shifts as the candidate may work with global teams across different time zones. If you are looking for a challenging role with opportunities for growth and development, we invite you to apply for the Consultant - SQL and Dot Net Application Support position at Genpact. Location: Hyderabad, India Schedule: Full-time Education Level: Bachelor's/Graduation/Equivalent Job Posting Date: Jan 13, 2025, 7:01:41 PM Job Category: Full Time,

As an experienced Application Support Executive, you will be an integral part of our technical team, providing timely and courteous support to customers through various channels such as phone, email, live chat, or our ticketing system. Your responsibilities will include identifying and diagnosing technical issues reported by customers, analyzing symptoms, and finding appropriate solutions. You will play a key role in assisting customers with resolving technical issues related to our products or services, which may involve walking them through step-by-step solutions or remotely accessing their systems to address the problem. It will be essential for you to develop a deep understanding of our company's products or services to accurately and effectively address customer inquiries. Keeping detailed records of customer interactions, inquiries, and provided solutions is crucial for maintaining a knowledge base for future reference. In cases of complex or unresolved issues, you will be responsible for escalating them to higher-level technical support or relevant departments. Furthermore, you will provide basic training to customers on effectively using our products or services and assist them with software updates, patches, and upgrades to ensure their systems are up-to-date and secure. Upholding high-quality service standards and handling customer interactions professionally are paramount in this role. Your feedback collection from customers will be instrumental in improving our products, services, and overall support experience. Your expertise in utilizing remote support tools to troubleshoot customers" computers or devices will be highly valuable, along with your contribution to creating and maintaining a comprehensive knowledge base with solutions to common issues. Moreover, you will collaborate with other teams such as development, sales, or marketing to communicate customer feedback and identify areas for improvement. Experience in Microsoft Office applications, particularly Excel and PowerPoint, to generate reports based on client and management requirements is essential. Additionally, you will support investors/clients via email on all technical and functional issues related to the system. Understanding client requirements and aligning them with system functions, including onboarding clients and making necessary adjustments, will be part of your responsibilities. You will coordinate with the development team regarding upcoming application software releases and be available as an on-call resource to work on escalated issues, rerun problems, and provide solutions promptly. Your role will encompass a wide range of tasks aimed at ensuring customer satisfaction and the smooth operation of our technical support services.,

Support the property's technology Information Resources objectives including planning, decision-making, implementation, and maintenance while interacting with vendors, owners, and property staff. The ideal candidate will possess either a 2-year degree from an accredited university in Information Technology, Computer Science, or related major with 4 years of experience in Information Technology, Computer Science, or related professional area OR a 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major, along with being a certified trainer and having 2 years of experience in Information Technology, Computer Science, or related professional area. Key responsibilities include supporting client technology needs by utilizing computers and systems for functions, data entry, and information processing, monitoring and managing property-based systems, analyzing information for problem identification and proposing solutions, maintaining and repairing equipment, overseeing computer and network operations, and ensuring smooth administration functions. In addition, the role involves managing projects and policies to ensure compliance with laws, regulations, and standards, enforcing IR policies and standards to safeguard company hardware, software, and resources, and maintaining information systems and technology goals by developing specific plans, setting priorities, and allocating resources efficiently. The successful candidate will also demonstrate and apply IR knowledge by staying updated on technical advancements, showcasing expertise in job-relevant issues, products, systems, and processes, and providing technical support when needed. Other responsibilities include communicating with supervisors and co-workers via various channels, analyzing information to solve problems effectively, coordinating property efforts, managing vendors for IT requirements, and serving as an escalation point for problem resolution. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. Joining the Sheraton family means becoming part of a global community that has been connecting people since 1937. Sheraton associates strive to create a sense of belonging in over 400 communities worldwide by delivering engaging experiences and thoughtful service. If you are a team player eager to provide a meaningful guest experience, consider exploring career opportunities with Sheraton and be part of The World's Gathering Place mission. Joining Sheraton Hotels & Resorts offers you a chance to do your best work, be part of an amazing global team, and become the best version of yourself.,

We are seeking an Oracle WebLogic Administrator to be responsible for deploying and supporting middleware applications utilizing Oracle WebLogic products. The ideal candidate should possess a minimum of 5 years of experience in middleware administration within a large enterprise setting, focusing on WebLogic. Responsibilities include: - Installation and Maintenance of Oracle FUSION WebLogic Software (versions 11.x, 12.x, and 14.x) - Installing WebLogic patches, service packs, etc. - Administration of WebLogic Application server - Basic performance monitoring and tuning - Analysis of Thread Dumps and Heap dumps - Basic configuration of LDAP and Security realms - Development of automation scripts - Utilization of utilities like WebLogic.Admin, WebLogic.Deployer, etc. - Integration with HTTP servers - Troubleshooting of JAR, EAR, WAR, etc. Required Skills: - Deployment, Administration, Support, and maintenance of middleware applications to facilitate communication between financial applications on diverse platforms with varying interfaces - Installation, maintenance, and configuration of WebLogic environments - Assessment and identification of appropriate changes with recommendations for implementation - System administration, troubleshooting, monitoring, problem resolution, system security, and change implementation related to WebLogic - WebLogic installation, administration, and documentation - Collaboration on system projects related to UNIX, Linux, Windows, and Application support, either individually or as part of a team - Planning, preparation, and application of maintenance fixes and upgrades to WebLogic software - Assistance to the application support team with high-level problem program debugging through heap and thread dump analysis - System support provision, including off-shift on-call support as necessary, with a focus on increasing staff skill levels through cross-training. Career Level - IC2 About Us: Oracle is a global leader in cloud solutions, leveraging cutting-edge technology to address contemporary challenges. With a history of over 40 years of operating with integrity and partnering with industry leaders, we continue to thrive. We are committed to fostering an inclusive workforce that enables contributions from all individuals, recognizing that true innovation emerges when everyone is empowered to participate. At Oracle, we offer global opportunities that prioritize work-life balance, competitive benefits, flexible medical, life insurance, and retirement options, as well as support for community engagement through volunteer programs. We are dedicated to integrating individuals with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation for a disability, please reach out to us via email at accommodation-request_mb@oracle.com or by phone at +1 888 404 2494 in the United States.,

As a Senior SQL Server Architect & SQL Developer at Baker Hughes, you will have the opportunity to work with cutting-edge database technology and be part of the Digital Technology team that provides tech solutions for global customers. Collaborating with stakeholders, including End Users, Product Owners, Development & Support Teams, and Product Vendors, you will be responsible for end-to-end maintenance, improvement, enhancement, and support of ValvStream, a Rulestream based DCM application. Your role will involve defining and maintaining policies and procedures for ValvStream maintenance and support services, ensuring alignment with organizational and regulatory requirements. As a Support Lead-Rulestream Applications, you will define policies and procedures for application maintenance and support, develop an application support model for timely incident resolution, work with key users to gather feedback and convert it into actionable requirements for user experience improvement, lead and manage development and support teams, collaborate with stakeholders to address issues and requirements, plan and manage application releases, and liaise with product vendors for defect resolutions. To be successful in this role, you should have a Bachelor's degree in computer science or related field, a minimum of 12 years of experience in IT Enterprise Applications maintenance and support with at least 7 years in a leadership position, knowledge of Traditional and Agile Application Development Methodology, expertise in ITSM support models, understanding of Application Lifecycle Management, strong incident, problem, and change management skills, experience with application monitoring tools, excellent leadership and communication skills, and the ability to work effectively with cross-functional stakeholders. At Baker Hughes, we value diversity and offer flexible working patterns to accommodate individual preferences. Our focus on employee development, engagement, and well-being ensures that our workforce can bring their whole authentic selves to work. We provide competitive benefits, work-life balance policies, private medical care options, life insurance, financial programs, and additional benefits to support our employees. Join us at Baker Hughes, where our innovative technologies and services are shaping the future of energy worldwide. If you are looking for a challenging role in a company that values innovation and progress, join our team and be part of a community that will inspire and support you in making a real difference. Let's work together to take energy forward.,

As an F5 Network Engineer, you will be responsible for designing, deploying, and managing F5 BIG-IP load balancing solutions to ensure high performance and availability. You will collaborate with network and security teams to seamlessly integrate F5 technologies into the overall network infrastructure. Configuration and troubleshooting of F5 LTM and GTM for effective traffic distribution and robust failover mechanisms will be a key part of your role. You will work closely with application teams to understand specific requirements and provide tailored F5 solutions. Monitoring network performance, analyzing metrics, and recommending improvements will also be within your responsibilities. In addition, you will contribute to planning and executing network upgrades or migrations involving F5 systems. Implementing and maintaining security policies to ensure compliance and protection within the F5 environment will be crucial. Providing expert-level technical support and resolution for F5-related issues is another aspect of the role. It is essential to stay current on industry trends, innovations, and best practices related to F5 technologies. Requirements for this position include a Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an F5 Network Engineer or in a similar capacity is necessary. You should have comprehensive knowledge of F5 BIG-IP platforms and associated technologies, along with a strong foundation in networking concepts, protocols, and security principles. Possessing relevant certifications such as F5 Certified BIG-IP Administrator (F5-CA) or F5 Certified Technology Specialist (F5-CTS) is highly desirable. Excellent communication and collaboration skills are essential, as well as the ability to thrive in fast-paced environments and adapt to evolving priorities. Analytical thinking and problem-solving aptitude are also important qualities. Preferred skills for this role include familiarity with F5 SSLO (Secure Socket Layer Orchestrator) and F5 Distributed Cloud solutions. This is a full-time position with a day shift schedule. The work location is in person.,

So, what s the role all about We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i. e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes 2 - 4 years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL , Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e. g. Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc. ) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! Requisition ID: 8001 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Associate Application Support What you will do Let s do this. Let s change the world. In this vital role you will ensure the stability and continuous improvement of Amgen s data-integration landscape. Partnering with a diverse, global team, you will monitor and optimize Informatica and ETL workloads, troubleshoot business-critical issues, and drive enhancements that keep our digital operations running efficiently. No two days will be the same as you solve complex data-integration challenges across multiple business functions. Roles & Responsibilities: Informatica & ETL Operations Monitor daily Informatica jobs, analyze performance, and resolve failures or bottlenecks. Implement minor and major enhancements to data-integration workflows, ensuring robustness and scalability. Conduct infrastructure assessments and recommend optimization strategies for Informatica and related ETL platforms. Integration Engineering & Continuous Improvement Design, modify, and support data-integration solutions connecting data lakes, on-prem, and cloud systems. Utilize best-practice development standards to build, test, deploy, and maintain integrations. Identify automation opportunities and drive continuous-improvement initiatives to reduce manual effort and increase reliability. Application Support & Incident Management Provide L2/L3 support investigating incidents, coordinating fixes, and ensuring effective root-cause analysis. Perform proactive maintenance (patching, SRT testing, upgrades) to sustain high availability. Respond to ad-hoc service and reporting requests while balancing multiple priorities in a fast-paced environment. Collaboration & Knowledge Management Work closely with cross-functional SMEs, architects, and Process Engineers to translate business requirements into technical solutions. Read and apply Quick Reference Guides (QRGs) and knowledge articles for effective troubleshooting. Document procedures, contribute to knowledge bases, and share best practices with global peers. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of relevant experience Preferred Qualifications: MUST HAVE SKILLS 3 + years of hands-on application deployment & support experience in pharmaceutical or biotech environments. Proven experience monitoring, optimizing, and enhancing Informatica & other application job performance. Familiarity with automation tools and scripting for job orchestration and monitoring. NICE TO HAVE SKILLS Working knowledge of Agile and DevOps practices (Jenkins, JIRA, GitHub). Exposure to data-lake architectures and complementary ETL tools. Understanding of web services, data modelling, and enterprise-integration concepts. Strong learning agility and ability to pick up new technologies quickly. SOFT SKILLS Strong problem-solving aptitude and analytical thinking. Effective collaboration in highly cross-functional, multicultural teams. Clear written and verbal communication; confident in escalating issues and presenting solutions. High degree of initiative, ownership, and ability to manage multiple assignments simultaneously. Customer-centric attitude with a proactive approach to improvement and innovation. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

1-3 years of experience in technical support/application support. Excellent communication skills (verbal & written) and client-oriented approach. Experience with remote troubleshooting on Windows and Linux. Experience with CRM tools. Willing to work in US shifts. Experience with ITIL based support framework. Scripting experience in PowerShell/Shell. Immediate joining is preferred.

About The Role We are looking for Allscripts SCM / TW Application Analyst with 3+ years of hands-on experience supporting Allscripts Sunrise Clinical Manager The Allscripts SCM Application Analyst will be responsible for configuration, maintenance, support and optimization of the Sunrise Clinical Manager EHR This role works closely with clinical stakeholders, IT teams and third-party vendors to ensure that the application effectively supports clinical workflows, regulatory compliance and operational efficiency, Requirements Proven working experience in technical writing of IT service documentation, Ability to deliver high quality documentation paying attention to detail, Provide day-to-day application support for Sunrise Clinical Manager modules for example documentation, orders, medication administration, Perform system configuration, build, and testing of SCM forms, rules, order sets and alerts, Collaborate with clinical end users to gather requirements and optimize workflows, Troubleshoot application issues, perform root cause analysis and coordinate resolution with vendors or technical teams, Participate in SCM upgrades, patches, and testing cycles, including regression and user acceptance testing, Maintain security roles, user access provisioning, and application audit controls, Document application changes, configurations and standard operating procedures, Analyze system performance, recommend improvements and support enhancement initiatives, Engage in on-call rotation and provide after-hours support as needed, Show

Req ID: 334264 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Responsibilities: Must possess hands-on experience working in an applications production support/application development environment. They must also possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve applications tickets. Provide 2nd and 3rd level support for critical and non-critical automotive production applications for a large automotive company. The role is to maintain, control and support the applications on the production lines. Technical support and maintenance activities for the applications. Daily tasks to be performed: Working with the clients processes (incident, problem, change management). Communicating and working closely with the users and the client. Daily meetings with the team, occasional meetings with the client. Problem analysis and documentation. Performing root cause analysis. Source code analysis. Creating bug fix, releases and upgrades for the applications. Occasionally configuring and optimizing the application and infrastructure. Responsible for monitoring and responding to open tickets submitted through an incident management system. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support (using Confluence). Work collaboratively with Account Managers on change requests, managing issues and establishing priorities. Handle late night and weekend emergency support on as required. Resolve system problems during non-business hours or backlogs by providing off-hours support as needed. Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team. Develop scripts works with team to automate repeatable manual tasks. Responsible for troubleshooting and resolving application. Rotational Shift/ On call requirement is required in future. Lead the team and clarify their technical queries on Mainframe technologies. Primary Skills: COBOL/JCL, IBM WebSphere MQ Secondary Skills: DB2 Reporting and presenting to client. Single Point of Contact for the team. Good Communication. Language: German (Optional). Good to know to read, write and speak in German language. About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .

Must Have : Passionate IT professional, with 6 - 8 years of total experience and a minimum of 5 years in Application Support, Excellent understanding of SDLC, Incident, Problem and Change Management experience. Good To Have : Payment Domain Knowledge, ISO8583 knowledge, Fair for Business analysis for the applications supported, Exposure to Clou... Interpersonal Knowledge and Skills: Strong verbal communication is a must Ability to independently dig into and solve problems across a wide range of technologies and services Ability to work effectively with teammates in a highly collaborative environment Ability to communicate ideas clearly and articulately to stakeholders and teammates UNIX commands required for BAU Ability to write Splunk queries. Ability to understand the shell scripts and perform basic automation scripting Ability to create SQL queries as needed, also to understand the application logic referring to PLSQL code Understanding of APIs & the certificates To build logic based on Hypercare requirements, excluding complex scenarios that may require engineering/PMT assistance. Tools & Services used in the release management/deployment process Understanding of Azure architecture About Trianz Trianz is a leading-edge technology platforms and services company that accelerates digital transformations in data & analytics, digital experiences, cloud infrastructure, and security. The companys IP Led Transformationsvision, strategy, and business models are based on insights from a recent global study spanning 20+ industries and 5000+ companies worldwide. Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking time to transformdue to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Trianz platforms are changing the way companies approach various transformation disciplines: Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure, and GCP and manage them efficiently from a single pane of glass. Visit Learn more about Concierto Avrio Avrio is an enterprise AI-powered data platform that empowers companies to leverage their data and drive intelligent decision-making at scale.Avrio generates real-time analytics, insights, opportunities, risks, and recommendations from all your data through intuitive conversations. Avrio is purpose-built to accelerate digital transformation by streamlining complex processes, reducing costs, and speeding up delivery of insights. Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a future of workdigital workplace platform called Pulse. Visit Learn more about Pulse Equal Employment Opportunity Trianz is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veterans (except in those special circumstances permitted or mandated by law). Trianz Privacy Notice Trianz respects your privacy and wants to ensure we comply with the applicable Data Privacy Regulations as per local regulators laws. Please review our privacy policy at Learn more

JOB DESCRIPTION Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At Cytiva, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Account Embedded Sales Specialist is responsible for providing support to the assigned customer for the entire Cytiva workflow and ensuring compliant handling. This position reports to the Key Account Specialist Leader and is part of the Bioprocess Modality located in Hyderabad and will be a remote role based in customer site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: SPOC at the respective customer site for all the BUs. First-line Application support at the site across BU; liaison with the Respective sales specialist to coordinate the second layer of support activities. Preliminary Investigator for all product complaints. Lead generation at the customer site. Presales/Post sales support for the Bioprocess product ranges. Customer warehouse, consumable stock coordination at the customer site. Who you are: Master s in Bioprocess Engineering or any stream of Biology. 3-5 Years of experience in Biomanufacturing domain. Strong perseverance and communication skills It would be a plus if you also possess previous experience in: Manufacturing scale up studies experience, Bioprocess modeling. Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Basic knowledge of Desktop and Application support. Basic knowledge and understanding of computer networks/networking. Basic knowledge of different types of OS - Windows 7, 8, 10 &/or any of the Linux - Ubuntu, Red Hat, Debian etc. Understanding of basic networking devices such as firewalls, switches, routers, etc. Knowledge of Networking fundamentals OSI. Behavioral Attributes Required: Excellent communication skills (both written and verbal) Self-motivated & a go-getter Logical bent of mind (Analytical) Team player Flexible/adaptable Roles and Responsibilities: Attending to POC to provide presales support to customers as per defined TATs and SLAs. Be part of cross-functional team discussions (QA Quality Analysts, Security Analysts,Development team). Adapt and implement new technologies related to Zero trust network & Virtualization verticals. Implementation and Configuration of products on Cloud Technologies and On-prem virtualization environment. Provide solution documents, KB articles,Incident/Preliminary analysis Document & RCAs. Reproduce customer issues and if required,analyse the root cause; check and verify any viable solutions available other than development such as creating scripts, simple solutions etc. Documentation as per the defined process and format. Open to travel to the Client location. Partner Presales Engineer Technical Skills Required Should have team management experience with leading, mentoring, and managing the Presales team, ensuring that team members are motivated,skilled, and aligned with company goals. Should have deep technical knowledge and real-world usage of application and operating system environments. Should have strong knowledge of windows/Linux operating systems. Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols,Virtual Private networks, Active Directory and other directory services, protocols such as SAML,SSL, https etc. Should have good understanding of security products such as firewall, VPN, ZNTA, CASB, SASE,Identity federations etc. Should have sound knowledge in any one Desktop Virtualization Technologies(Citrix Apps & Desktop/ VMware Horizon/ WVD/ MS RDP etc.). Should be proactive,self-motivated and should be able to partner closely with the sales Account Manager. Should have ability to map customer s requirement to the company product. Should be able to articulate the advantages and disadvantages of the offerings based on real-world example. Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of oursolutions. Should be willing to travel to customer location based on requirement. Should have knowledge in solution designing/Solution architecting and capacity planning. Should be aware or UpToDate with latest happenings in similar technologies, continuous evaluation of same solution offerings and understand the gaps between products. Should be open to travel. Good to have: Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc. Prior knowledge of Accops products. Customer interactions at management level. Knowledge of windows server/windows-10/RDS license. Roles and Responsibilities: Learn & certify in on the Companys products. Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer. Should conduct interactive demonstrations remotely or physically. Pre-sales Account team management. Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products. Prepare competitive study documents and architecture documents. Build, improve and maintain high standard of pre-sales andpost-sales support. Create knowledgebase around the product,including KBarticles, tutorial videos creation,FAQs, best practices documents. Manage customer expectations and demonstrate a strongfollow-up on customer s inquiries. Give technical training to partner s sales and pre-sales team. Create & define statement of work and handover to implementation team for project delivery. Behavioral Attributes Required: Strong communication skills (both written and verbal) are a must. Leadership qualities. Clarity of thought Accountable Proactive Logical bent of mind (Analytical) Flexible/adaptable Technical Skills Required Mandatory: Should have team management experience with leading, mentoring, and managing the Presales team, ensuring that team members are motivated,skilled, and aligned with company goals. Should have deep technical knowledge and real-world usage of application and operating system environments. Should have strong knowledge of windows/Linux operating systems. Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols,Virtual Private networks, Active Directory and other directory services, protocols such as SAML,SSL, https etc. Should have good understanding of security products such as firewall, VPN, ZNTA, CASB, SASE,Identity federations etc. Should have sound knowledge in any one Desktop Virtualization Technologies(Citrix Apps & Desktop/ VMware Horizon/ WVD/ MS RDP etc.). Should be proactive,self-motivated and should be able to partner closely with the sales Account Manager. Should have ability to map customer s requirement to the company product. Should be able to articulate the advantages and disadvantages of the offerings based on real-world example. Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of oursolutions. Should be willing to travel to customer location based on requirement. Should have knowledge in solution designing/Solution architecting and capacity planning. Should be aware or UpToDate with latest happenings in similar technologies, continuous evaluation of same solution offerings and understand the gaps between products. Should be open to travel. Good to have: Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc. Prior knowledge of Accops products. Customer interactions at management level. Knowledge of windows server/windows-10/RDS license. Roles and Responsibilities: Learn & certify in on the Companys products. Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer. Should conduct interactive demonstrations remotely or physically. Pre-sales Account team management. Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products. Prepare competitive study documents and architecture documents. Build, improve and maintain high standard of pre-sales andpost-sales support. Create knowledgebase around the product,including KBarticles, tutorial videos creation,FAQs, best practices documents. Manage customer expectations and demonstrate a strongfollow-up on customer s inquiries. Give technical training to partner s sales and pre-sales team. Create & define statement of work and handover to implementation team for project delivery. Behavioral Attributes Required: Strong communication skills (both written and verbal) are a must. Leadership qualities. Clarity of thought Accountable Proactive Logical bent of mind (Analytical)

Job Description : Surveillance Job Title : Manager We are always looking for talented and dynamic candidates to join our team. Incase you do not see any opening of your choice, you can send us your application by writing to

Jobs At CCIL - ccil - The Clearing Corporation of India Limited Jobs At CCIL - ccil Job Description of : Techno Functional Project Manager Ghandinagar Gift City Job Title : Deputy Manager II Department : Information Technology Reports To : Sr. Manager Experience : 6 - 10 Years Preferred Qualification : B.E./B Tech Required Qualification : B.E./B.Tech/BSc (with PG Dip Computers)/ BSc (IT) / MCA Skill, Knowledge & Trainings : At least 3 years of experience in managing Trading or Settlement applications with solution delivery through all phases of the project. Basic understanding of project management principles and methodologies. Previous experience on trading/payment systems analysis, design and development on front end technology namely Java, Apache, PostgreSQL and Linux OS based systems. Familiar with Payment Systems and Trading technologies development, internet and consumer trends. Willing to relocate to GIFT City, Gandhinagar, if required. Skills: Experience working with Web Development / Integration Projects built on the Java stack. Ability to effectively manage multiple projects across various workstreams. Serve as the primary point of contact for business stakeholders and third-party vendors. Skilled in collaborating with designers, developers, and product teams to achieve project goals. Demonstrates the ability to work independently, with strong problem-solving and analytical skills. Self-motivated with excellent interpersonal skills, a positive attitude, and a proactive, go-getter mindset. Knowledge of Information Technology Infrastructure, Network Architecture. Knowledge of Trading Systems and Payment Systems. Fundamental understanding of Application Security and Secure Coding Practices. Knowledge of ISO20022 standard. Carry out periodic inspections of the project along with all the stakeholders including business and 3rd party vendor. Be the Single Point of Contact for the business and 3rd party vendor. Build and maintain relationships with business and 3rd party vendor team members. Will be responsible for project goals, deliverables, schedule, budget and resources. Manage and Support Payment/Settlement development projects through all its phases, including design, planning, build and test, deployment and transition to maintenance. Core Competencies : Project Management Application Development Application Support Functional Competencies : Payment Systems Capital Markets Job Purpose : Participate in requirement gathering, analysis and freezing the requirement. Collaborating with team members across different IT domains (eg: developers, business team, infrastructure) to achieve project objectives. Working closely with Business and development vendor to maintain roadmaps, product backlogs and establish priorities. Assisting in the testing and implementation stages of project cycles. Identify dependencies in Integration or standalone projects and mitigate the risk. Track and report on project milestones and provide status reports to management. IT SPOC role is to oversee , execute and ensure the successful delivery and management of single or multiple projects within scope , quality , time and cost constraints that may be clearly defined or may require dynamic change management to deliver business value . Area of Operations : Working in technology projects with cross functional teams to achieve project milestones within defined timelines and deliver high quality results. Key Responsibility : 1. Meeting with business users, understanding the business requirement 2. Production Support and Change Implementation for Projects assigned 3. Assisting in planning, coordinating and managing IT projects from inception to completion under the supervision of Senior Project Manager. Any Other Requirement : Excellent communication skills, both verbal and written. Personal Attributes The incumbent must demonstrate the following personal attributes: Good Team Player, ability to take responsibility of work assigned and ready to learn new technologies.

Jobs At CCIL - ccil - The Clearing Corporation of India Limited Jobs At CCIL - ccil Job Description of : Application & Functional Support -Ghandinagar Gift City Job Title : Assistant Manager II /Deputy Manager I Department : Information Technology Reports To : Sr. Manager Experience : 3-8 Years Preferred Qualification : BE/B Tech Required Qualification : B.E./B Tech/BSc (with PG Dip Computers)/ BSc (IT) / MCA Skill, Knowledge & Trainings : Skills: Mandatory: The Application Support Engineer will work in shifts (excluding night shifts). Must have hands-on experience in deploying and supporting applications built on the Java stack in a Linux environment. Proficient in working with PostgreSQL database technology. Experienced in deploying web applications on Apache web servers. Strong hands-on experience with the Linux operating system. Practical experience with IBM WebSphere MQ Series (both MQ Server and Client) is required. Knowledge: The incumbent must possess strong proficiency in the following areas: Spring Boot, Spring Framework, Java, REST APIs, and React JS. Basic troubleshooting skills for both Windows and Linux operating systems. Ability to provide first-level support for LAN and WAN networks. Capable of accurately understanding and diagnosing technical issues over the phone and delivering appropriate support. A good understanding of ISO 20022 standards and payment systems is a plus. Core Competencies : As per Knowledge and Skills given above Functional Competencies : Banking / KYC Job Purpose : To provide application support and maintenance for Java-based applications, along with offering member support via phone and email. Area of Operations : Application Support and Maintenance Provide both technical and functional support to member banks via telephone and email Key Responsibility : Application Deployment & Maintenance: Responsible for the deployment and ongoing maintenance of assigned projects. Production Support: Ensure production support for payment systems by performing the following tasks: Beginning of Day (BOD) activities Intra-day application monitoring End of Day (EOD) activities Patch upgrades Web server installation Troubleshooting and analysis Maintaining production Standard Operating Procedures (SOPs) and deploying production releases Investigating user queries through database queries (SQL), application log file analysis, order and trade issues, and application flow interruptions Team Liaison: Collaborate with other teams, including Network, Infrastructure, and System Administration. Member Bank Support: Provide both technical and functional support to member banks via telephone and email. User Coordination: Coordinate with users to resolve issues and ensure smooth operations. Any Other Requirement : WORKING CONDITIONS Should be ready to work in pressure situations and in Shifts (No night shift). Personal Attributes The incumbent must demonstrate the following personal attributes: Good Team Player, ability to take responsibility of work assigned and ready to learn new technologies.