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Java Iife Factory - Mumbai

2coms

4.0 - 9.0 years

Mumbai

Work from Office

SUMMARY Job Title: Java Life Factory Manager Location: Hiranandani Gardens - Powai, Mumbai Employment Type: Full-time, Work from Office About the Client: Our client is a leading IT MNC and a part of one of the major insurance groups based out of Germany and Europe. With a presence in 26 countries worldwide and over 40,000 employees, the group focuses mainly on Europe and the Asian subcontinent. Role and Responsibilities: Designs, codes, tests (incl. test cases, and scripts for module/component tests), corrects, documents complex programs and scripts from agreed specifications and subsequent iterations Installs, configures, customizes and integrates standard software Implements and executes m...

Posted 6 days ago

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Network - New

Ford Motor Company

1.0 - 8.0 years

Chennai, All india

On-site

As a Software Developer in the Network Tools team, you will play a crucial role in developing custom tools that facilitate automation, dashboards, and self-service capabilities for network teams. Your responsibilities will involve collaborating with network teams to gather requirements, document specifications, develop tools, and deliver them effectively. Key Responsibilities: - Possess 8+ years of overall software development experience. - Demonstrate at least 4 years of experience with modern web development technologies such as HTML5, AJAX, Javascript, JQuery, and JSON/XML data structures. - Work in an AGILE team environment for 4 years to design, develop, test, and deliver automation cod...

Posted 1 week ago

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Sr. Associate - Application Support

BNP Paribas

2.0 - 4.0 years

5 - 12 Lacs

Chennai

Hybrid

Position Purpose: The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately recor...

Posted 2 weeks ago

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AVP L2L3 Support Banking Pune 10 yrs Exp

Crescendo Global Leadership Hiring India

10.0 - 16.0 years

30 - 40 Lacs

Pune

Work from Office

Summary Step into a role where technology meets purpose. We are looking for a CSO Service Manager to drive the successful delivery of Location Strategy and IT Service initiatives, ensuring excellence across planning, budgeting, quality, governance, and risk. This role sits at the heart of digital transformation, shaping resilient, customer-centric technology services while influencing senior stakeholders and leading high-impact outcomes. Location – Pune Your Future Employer – A leading global financial services organisation with a strong footprint in digital banking and technology transformation, known for its focus on innovation, governance, and operational excellence. Responsibilities – De...

Posted 2 weeks ago

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Java Iife Factory - Mumbai

2coms

4.0 - 9.0 years

7 - 17 Lacs

Mumbai

Work from Office

Posted 2 weeks ago

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SharePoint Application Support Executive

Alembic Pharmaceuticals

0.0 - 3.0 years

1 - 5 Lacs

Vadodara

Work from Office

About the Role We are looking for a SharePoint Application Support Executive to ensure smooth operations of multiple SharePoint 2013 applications. In this role, the ideal candidate will be responsible for providing functional support, assisting with UAT for migrated applications, and collaborating with business teams to resolve day-to-day issues. The candidate will also have the opportunity to work on 1,718 live SharePoint applications in a dynamic business environment, gain hands-on experience in application support, UAT, and user coordination, and grow their expertise in SharePoint technologies and IT support processes. Key Responsibilities: SharePoint Application Support (L1/L2) Provide d...

Posted 3 weeks ago

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Exploring Application Support Jobs in India

India has a growing market for application support jobs, with numerous opportunities available for job seekers in this field. Application support professionals play a crucial role in ensuring the smooth functioning of various software applications used by businesses across different industries.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for application support roles: 1. Bangalore 2. Pune 3. Hyderabad 4. Mumbai 5. Chennai

Average Salary Range

The average salary range for application support professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of application support, a typical career path may include progression from roles such as Junior Support Analyst to Application Support Engineer, and eventually to Senior Application Support Manager or Team Lead.

Related Skills

In addition to strong technical skills in application support, professionals in this field may also benefit from expertise in areas such as: - Troubleshooting and problem-solving - Knowledge of databases and SQL - Understanding of ITIL processes - Communication and customer service skills

Interview Questions

Here are 25 interview questions for application support roles, categorized by difficulty level:

Basic:
What is application support and why is it important?
Can you explain the difference between application support and application development?
How do you prioritize and manage multiple support tickets?
What is your experience with ticketing systems like JIRA or ServiceNow?
Medium:
Describe a challenging support issue you faced and how you resolved it.
How do you stay updated with new technologies and trends in application support?
What is your experience with scripting languages like PowerShell or Python?
How do you handle communication with stakeholders during critical incidents?
Advanced:
Can you walk us through your approach to conducting root cause analysis for complex issues?
How do you ensure the security and compliance of applications under your support?
Describe a time when you had to coordinate with multiple teams to resolve a major incident.
How do you approach continuous improvement in the application support process?

Closing Remark

As you explore opportunities in the application support job market in India, remember to showcase your technical skills, problem-solving abilities, and communication prowess during interviews. Prepare diligently, stay updated with industry trends, and apply confidently to secure a rewarding career in application support. Good luck!

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