About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About BNL BNL's Information Technology (IT) Area is a partner of the bank and the companies of the BNL BC Group for the digital evolution of operational and business models through the design, planning and implementation of distinctive, reliable and sustainable technological solutions. IT Production Unit reports functionally to the ITG (Informatique Technologies Groupe) department of the parent company, is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group in Italy, with the aim of obtaining all possible synergies of purpose, ensure full operational consistency and enable the digital transformation of our Group. As part of IT Production BNL, Application Production is responsible for supporting the IT production applications for BNL. BNL Application Production activities are critical and highly visible. Around 700 applications and 4000 servers are under IT Production - Application Production responsibility. BNL Application Production has a roadmap to ensure production security & stability, reduce time-to-market by using the most advanced technologies and integrate functional application support to provide full applications production & support services. Therefore, BNL Application Production is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap. Job Title DB Engineer Date Jan 2026 Department ITGP Location: Chennai Business Line / Function Group Functions Reports To (Direct) ISPL ITG OPS Grade (if applicable) (Functional) BNP PARIBAS BNL CTO Number Of Direct Reports Directorship / Registration: NA Position Purpose The Application Production main responsibility is to provide applications production support services and ensure the evolution of server and cloud infrastructure. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to ensure the resolution of infrastructure obsolescence, respecting the application roadmap. The DB Engineer Will Join a Team Created To Work On An Ambitious BNL Systems Evolution Program, With The Primary Goal Of Increasing Application Resilience By Converging To Cloud DMZR. Key Reference Projects Include Petal2Core Cloud Migration Data Lab & AI Data Streaming Oracle - ExaCC Migration Command Center Review Responsibilities Direct Responsibilities Ensuring smooth and efficient transition of IT projects during the operational phase Collaborating with cross-functional teams to identify and resolve potential issues during the transition process Continuously improving transition and methodologies to optimize efficiency and effectiveness Coordinate closely with Rome IT Application Production Teams working on IT Evolution program and all other BNL BNP Paribas IT teams Proven ability to manage multiple projects simultaneously and meet deadlines Excellent communication and interpersonal skills Strong problem-solving and analytical abilities A proactive and results-driven approach to work Contributing Responsibilities Help build team spirit and integrate into BNL BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies For the reinforcement of our team, we are looking for an DB Engineer with these skills: Data Base Administration – Strong technical knowledge and experience on: Familiarity with database technology is required: Oracle 12 and 19 SQL Server 2012, 2016, 2019 DB2 Postgres Mongo DB Familiarity with data management tool: IBM Datastage Installation, configuration, backup, Performance & Tuning Capability to execute basic scripts and queries Infrastructure Administration - Strong technical knowledge and experience on: Cloud Native Application with focus on IBM cloud (Platform as a Service) Operating System : RedHat Linux 6.x, 7.x, 8.x Windows Server 2012, 2016, 2019 System Scripting (Shell, Python, ecc.) General Competences Knowledge of ITIL General IT infrastructure knowledge Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.) Service Now ticketing system Specific Qualifications (if Required) Basic knowledge of Italian language can be an advantage Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Client focused Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to set up relevant performance indicators Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage a project Education Level Bachelor Degree or equivalent Experience Level At least 5 years

About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability. About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function COCE (Client Operating Centre of Excellence) Operations is further divided into 4 departments i.e. Trade Processing & Support, Product Control, Client Management & Change Management. It provides services to global clients across Asia, Europe & US region coverage offering a wide range of services, which include custody operations, fund accounting, middle-office operations, static data management, client referential, KYC operations, client services, clearing and settlement operations, securities lending, corporate action, and other transversal services. Job Title VP - KYC Date 2026 Department COCE Location: Chennai Business Line / Function Multiple Reports To (Direct) VP/Lead Manager Grade (if applicable) NA (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Responsible to manage the daily operations/ workflow relating to various client/Trading portfolios across CIB business, ensuring high-quality service to internal and external clients of BNP Paribas in the three departments of CEFS, Global Markets and ALMT Operations. Understanding of Investment Banking operations. Collaborate with the team to achieve common goals and devise innovative problem-solving strategies. Plan and prioritize work efficiently. Responsibilities Responsibilities can be in any of the following departments managing daily Transaction Processing Operations. CEFS – KYC Operations, Client Referential, Client Services, OCRM and AML transaction monitoring. GMO - Processing & Support: Trade Processing, DEC Operations, Clearing and Settlement Operations, Instrument Data Ops Referential, External Reconciliations, Asset Servicing & Tax, Inventory Management, Payments, Client Services, Post settlement reconciliation, Regulatory Reporting, and other transversal services. Product Control : PNL and Valuations Control, Reconciliation & Control, Compression, OTC- Documentation, Trading and Portfolio Controls, OTC, LD Trade Validation and Securities Trade Validation & Docs. 1. Maintain effective communication channels with peer groups. 2. Collaborate with internal teams and escalate unresolved issues promptly. 3. Participate in brainstorming sessions and cross training to share best practices and ideas. 4. Responding to client queries & Front office queries. 5. Liaison with trading desk and related stakeholders to escalate any trade or booking issues. 6. To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. 7. Validate the trades in the booking systems. 8. Perform standardized and specific controls as per control plan and upon agreed schedule. 9. Provide standardized and specific reports as per requirement and upon agreed schedule. 10. Contribute to transversal projects coordinated by Projects teams. 11. Contribute to Risk Control framework: End-of-day Risk Limits, Intraday Risk Limits and Trader Mandates. 12. Ensure that daily end-of-day/intraday limits and mandate breaches are investigated, understood, promptly escalated according to the global policy and all the comments are well documented in the daily/weekly/monthly summary reports and Dashboard. 13. Summarize and report outstanding issues to global V&RC management, coordinate to resolve the issue. 14. Validate the official Economical P&L figures and the related P&L explains and investigate the discrepancies with the Front Office Predict. 15. Participate to global projects, local projects and improvement of the productivity within the team by proposing initiatives. 16. Accountable for end-to-end transaction management lifecycle for their respective client coverage. 17. Collaborate with technology/support team to help identify internal and external facing technology improvement opportunities. 18. Perform due diligence on Institutional clients across all risks for SDD, CDD & EDD files. 19. Perform required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedure. 20. Process the reconciliation vis-à-vis the clearing house (trades, position, premium, Initial margin, variation margin, fees etc.) for various Asian markets. Contributing ideas to improve the process by identifying appropriate control measures. Technical & Behavioral competencies University Graduate in Finance or Operations Knowledge of Capital Markets, Financial Instruments, and Investment Banking. Proficient in MS Office, especially Excel. Strong analytical, organizational, and interpersonal skills. Collaborative mind-set Ability to handle high workloads, prioritize tasks, and meet deadlines. Team player, flexible to work in shifts. Results-oriented & client focus

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business line/Function: ARVAL Service Lease Arval is a car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries worldwide with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.) Arval IT Is The IT Department Of The Company. The IT Production Tribe Is a Key Component Of The Arval IT Department, Focusing On Several Critical Areas To Support The Company's Operations. This Tribe Is Structured Into 4 Domains Production security domain: Manage the security on Production : Security Monitoring, Advanced Malware Protection, Secure network, Secure Hosting, Security Data Warehouse / Dashboards, DLP Technical, Service Design Validation, Privileged Access Control, Vulnerability Management, Production Security project management, Production Resilience Application Production domain: This domain operates daily over 200 business applications that make up Arval's information system. The main goal is to ensure the smooth functioning and support of these applications, addressing any issues that arise and implementing improvements as needed. Infrastructure Domain: Manage, Deploy and support Arval infrastructure hosted in BNPP Datacenter. Define and Enrich Infrastructure service catalog, anticipate infrastructure capacity planning and integrate security and compliance requirements. The infrastructure domain consists of 4 teams : Network, Digital Working, Windows, Linux&Storage&Virtualisation Technical Office Domain: contributes to the preparation and validation of Project Architecture Overview (PAO), drives obsolescence, manage Production Cloud competency center and provide technology expertise (ExaCC, Secure Transport…). Job Title IT Engineer - Storage SAN & NAS Date 19/11/2025 Department Arval IT Location: Offshore Business Line / Function IT Production/Infrastructure Reports To (Direct) ISPL Production manager Grade (if applicable) N/A (Functional) Back Office Systems team leader Number Of Direct Reports Directorship / Registration: NA Position Purpose Back office systems L2 team member will ensure infrastructure availability and service by monitoring it, fixing incident, fulfilling requests, maintaining it up to date in a feature or security point of view. Responsibilities Direct Responsibilities Infrastructure management Manage patching activities to maintain the perimeter up to date (OS, firmware, security…) along with Dell support Provide reporting and feedback on the activities Work within the ITIL framework Raise & support changes during CAB Automate all recuring tasks in a sustainable way (using corporate tools) Communication with requester (incident or request) Contributing Responsibilities Check on regular basis for security vulnerabilities and appropriate fix Report any blocking or delaying point jeopardizing SLA Work directly with other L2 and L3 teams if needed Building shared documentation (sharepoint) for all new/undocumented topics Participation in incident meeting to ensure regular feedback/follow up OnCall activities Out of business hours planned operation Technical & Behavioral Competencies Expertise on Dell EMC PowerMax array, Dell Powescale/Isilon, Brocade switches Expertise on SAN SRDF/A/S/metro Good knowledge on performance analysis Good knowledge on powerpath, powerpathVE & native Redhat or Windows multipathing Good knowledge on NetAPP NAS Good knowledge on Eyeglass DR for Isilon Good knowledge on iSCSI Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Education Level Ability to develop others & improve their skills Bachelor Degree or equivalent Experience Level At least 5 years

Role Overview: You will be a key member of the Equity Capital Markets team, focusing on initial public offerings (IPOs) and follow-on offerings for clients. Your responsibilities will include conducting financial analysis, preparing marketing materials, and supporting deal execution. Key Responsibilities: - Conducting financial modeling and valuation of companies - Performing industry and competitive analysis - Preparing offering memoranda and marketing materials - Engaging in client interaction and relationship management - Supporting the execution of equity offerings - Conducting transaction due diligence and documentation Qualification Required: - MBA or Master's degree in Finance or a related field - Strong analytical and quantitative skills - Experience in equity capital markets - Excellent written and verbal communication skills - Proven ability to work independently and as part of a team Company's Additional Details: The company offers a competitive salary and bonus, a comprehensive benefits package, opportunities for career advancement, and a global network of professionals. Role Overview: You will be a key member of the Equity Capital Markets team, focusing on initial public offerings (IPOs) and follow-on offerings for clients. Your responsibilities will include conducting financial analysis, preparing marketing materials, and supporting deal execution. Key Responsibilities: - Conducting financial modeling and valuation of companies - Performing industry and competitive analysis - Preparing offering memoranda and marketing materials - Engaging in client interaction and relationship management - Supporting the execution of equity offerings - Conducting transaction due diligence and documentation Qualification Required: - MBA or Master's degree in Finance or a related field - Strong analytical and quantitative skills - Experience in equity capital markets - Excellent written and verbal communication skills - Proven ability to work independently and as part of a team Company's Additional Details: The company offers a competitive salary and bonus, a comprehensive benefits package, opportunities for career advancement, and a global network of professionals.

As a Data Analyst focusing on credit risk, your role in the team will involve collecting, cleaning, and analyzing data related to credit risk to support the development of accurate and effective risk models. Key Responsibilities: - Collect and clean credit risk data from various sources. - Develop and maintain data pipelines for efficient data processing. - Analyze credit risk data to identify trends and patterns. - Support the development and validation of credit risk models. - Ensure data quality and integrity. - Prepare reports and visualizations to communicate findings effectively. Qualification Required: - Bachelor's degree in statistics, data science, or a related field. - Experience in data management, data analysis, or a related field. - Proficiency in SQL, Python, or other data analysis tools. - Strong analytical and problem-solving skills. - Excellent attention to detail and accuracy. - Excellent communication and collaboration skills. In addition to the job responsibilities and qualifications, the company also offers benefits such as a competitive salary and benefits package, opportunities for professional growth and development, a supportive and collaborative work environment, as well as health insurance, paid time off, and other employee benefits. A typical day in this role will involve tasks such as data cleaning, analysis, pipeline development, and collaboration with model development teams. As a Data Analyst focusing on credit risk, your role in the team will involve collecting, cleaning, and analyzing data related to credit risk to support the development of accurate and effective risk models. Key Responsibilities: - Collect and clean credit risk data from various sources. - Develop and maintain data pipelines for efficient data processing. - Analyze credit risk data to identify trends and patterns. - Support the development and validation of credit risk models. - Ensure data quality and integrity. - Prepare reports and visualizations to communicate findings effectively. Qualification Required: - Bachelor's degree in statistics, data science, or a related field. - Experience in data management, data analysis, or a related field. - Proficiency in SQL, Python, or other data analysis tools. - Strong analytical and problem-solving skills. - Excellent attention to detail and accuracy. - Excellent communication and collaboration skills. In addition to the job responsibilities and qualifications, the company also offers benefits such as a competitive salary and benefits package, opportunities for professional growth and development, a supportive and collaborative work environment, as well as health insurance, paid time off, and other employee benefits. A typical day in this role will involve tasks such as data cleaning, analysis, pipeline development, and collaboration with model development teams.

Job Title: CEFS APS - Site Reliability Engineer Department : CIB IT APS About Business Line/Function Corporate and Institutional Banking or CIB Business Line consists of multiple mtiers like Client Engagement and Financial Security, Global Markets, Global Banking and Securities Services, each dealing with a specific set of Business function. Application Production Support (APS) is a critical vertical within CIB ensuring 24*7 availability, stability and performance of CIB's mission-critical application in production. Resolving incidents, managing changes, and optimizing systems to minimize disruptions to trading, payments, risk management, and client services. Driving transformation through automation, cloud adoption, AI/ML-driven support, and legacy modernization Position Purpose This position is for Site Reliability Engineer within Client Engagement and Financial Security APS team. The primary purpose is to be accountable for all Core Engineering / Transformation activities of CEFS APS As Site Reliability Engineer, own the end-to-end operational stability, resilience, performance, and continuous improvement of global, complex CIB applications critical to Client Engagement and Financial Security . This role demands deep expertise in Stake Holder Management, Platform Availability, IT Service Management (ITSM), automation and drive operational excellence, risk reduction, and cost efficiency across a multi-geography This role demands partnering with high-performing global teams i.e. Engineering , Development, Infrastructure, Security, and ensure adherence to regulatory, audit, and CIB standards while fostering a culture of innovation, automation, and talent development . Responsibilities v Drive transformation strategies involving infrastructure hygiene / end of life v Implementing new technologies or processes to improve efficiency and reduce costs eg:- CI/CD implementation v Automate away toil using a combination of scripting, tooling, and process improvements v Monitoring system performance and capacity levels to ensure high availability of applications with minimal downtime v Investigating any service disruptions or other service issues to identify their causes v Performing regular audits of platforms to check for signs of degradation or malfunction v Developing and implementing new methods of measuring service quality and customer satisfaction v Conducting capacity planning to ensure that new technologies can be accommodated without impacting existing users v Conducting post-mortem examinations of failed systems to identify and address root cause v Drive various Automation, Monitoring & Tooling common purpose initiatives across CEP APS and other teams within CIB APS v Accountable for generation, reporting and improvements of various Production KPIs, SLAs and dashboards for APS teams v Accountable for improvements in services and presentations for Governances and Steering committees v Accountable for maintenance and improvement of IT continuity plans (ICP) Technical & Behavioral Competencies v Strong knowledge of Kubernetes v Strong knowledge of DevOps methodology and toolsets v Strong knowledge of Cloud based applications/services v Strong knowledge of APM Tools i.e., Dynatrace etc. v Strong Distributed Computing and Database technologies skillset v Strong knowledge of Jenkin, Ansible, Python, Scripting etc. v Strong knowledge of Service Management tools v Good understanding of Log aggregators i.e., Splunk/ELK v Good understanding of observability tools i.e., Grafana / Prometheus v Ability to work with various APS, Development, Operations stakeholders, locally and globally v Dynamic, proactive and teamwork oriented v Independent, self-starter and fast learner v Good communication and interpersonal skills v Practical knowledge of change, incident & problem management tools v Innovative and transformational mindset v Flexible attitude v Ability to perform under pressure v Strong analytical skills Specific Qualifications Skills Referential ( Required knowledge, skills and abilities) Behavioral Skills Adaptability Decision Making Organizational skills Creativity & Innovation / Problem solving Technical Skills Skill 1 Skill 2 Skill 3 Skill 4 Education Level: Bachelor Degree or equivalent Location: Bengaluru About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability. About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

As an Associate Level 1 / Senior Associate in the Product Control department at BNP Paribas, your role involves providing a daily Economic, Step Reval, and Risk Based PNL to each desk and the Bank's management. You will ensure that the PNL is calculated accurately from the reference positions and escalate any unusual P&L to the desk and management for further investigation. Your responsibilities will include validating the official Economical P&L figures, reviewing and correcting P&L explains, submitting the P&L for sign-off, reporting and validating the P&Ls into the Official Reporting tool, and ensuring appropriate escalation to management when issues are identified. Key Responsibilities: - Validate the official Economical P&L figures and investigate discrepancies with the Front Office Predict - Review and correct P&L Explain, challenging existing processes when necessary - Submit the P&L for Sign-off to the Traders and report, comment, and validate the P&Ls into the Official Reporting tool - Ensure high levels of ethics and professionalism are maintained in the team Qualifications Required: - 2-4 years of working experience in related banking and finance fields - Strong Equity products knowledge including models and valuations - Competency with MS Suite, especially Excel - Bachelor Degree / Chartered Accountant / CFA, FRM or equivalent As a part of the Product Control team at BNP Paribas, you will also have the opportunity to participate in global projects related to MO or P&L process improvements, local projects related to systems migrations, and initiatives to improve team productivity. You are expected to have strong communication skills, decision-making abilities, and adaptability to change. Additionally, you should be result-oriented, collaborative, and possess critical thinking and problem-solving skills. BNP Paribas is a top-ranking bank in Europe with a global presence in 71 countries, offering services in financing, investment, savings, and protection to a wide range of clients. BNP Paribas India Solutions, a subsidiary of BNP Paribas SA, provides support across Corporate and Institutional Banking, Investment Solutions, and Retail Banking. As part of the Group's commitment to innovation and growth, you will be joining a team of over 6000 employees dedicated to developing best-in-class solutions. (Note: The above job description is based on the provided job details and may not include all aspects of the actual job role at BNP Paribas.) As an Associate Level 1 / Senior Associate in the Product Control department at BNP Paribas, your role involves providing a daily Economic, Step Reval, and Risk Based PNL to each desk and the Bank's management. You will ensure that the PNL is calculated accurately from the reference positions and escalate any unusual P&L to the desk and management for further investigation. Your responsibilities will include validating the official Economical P&L figures, reviewing and correcting P&L explains, submitting the P&L for sign-off, reporting and validating the P&Ls into the Official Reporting tool, and ensuring appropriate escalation to management when issues are identified. Key Responsibilities: - Validate the official Economical P&L figures and investigate discrepancies with the Front Office Predict - Review and correct P&L Explain, challenging existing processes when necessary - Submit the P&L for Sign-off to the Traders and report, comment, and validate the P&Ls into the Official Reporting tool - Ensure high levels of ethics and professionalism are maintained in the team Qualifications Required: - 2-4 years of working experience in related banking and finance fields - Strong Equity products knowledge including models and valuations - Competency with MS Suite, especially Excel - Bachelor Degree / Chartered Accountant / CFA, FRM or equivalent As a part of the Product Control team at BNP Paribas, you will also have the opportunity to participate in global projects related to MO or P&L process improvements, local projects related to systems migrations, and initiatives to improve team productivity. You are expected to have strong communication skills, decision-making abilities, and adaptability to change. Additionally, you should be result-oriented, collaborative, and possess critical thinking and problem-solving skills. BNP Paribas is a top-ranking bank in Europe with a global presence in 71 countries, offering services in financing, investment, savings, and protection to a wide range of clients. BNP Paribas India Solutions, a subsidiary of BNP Paribas SA, provides support across Corporate and Institutional Banking, Investment Solutions, and Retail Banking. As part of the Group's commitment to innovation and growth, you will be joining a team of over 6000 employees dedicated to developing best-in-class solutions. (Note: The above job description is based on the provided job details and may not include all aspects of the actual job role at BNP Paribas.)

You will be responsible for managing the Hardware Asset Management (HAM) processes and ensuring effective utilization of all allocated hardware, software, and related infrastructure. Your role will involve gathering detailed hardware and software inventory information, enforcing compliance with corporate security policies and licensing requirements, and working closely with various operational teams to ensure efficient and compliant management of all IT assets throughout their lifecycle. **Key Responsibilities:** - **IT Asset Lifecycle Management** - Support and manage the full lifecycle of IT assets from procurement to retirement. - Ensure assets are effectively deployed, tracked, updated, and disposed of. - Maintain detailed and accurate hardware and software inventory. - Conduct annual asset reconciliation against the record in the finance book. - **Compliance, Audits & Licensing** - Participate in regular internal/external audits to ensure asset data accuracy and compliance. - Manage software licenses to ensure compliance with vendor agreements and legal standards. - **Software Usage & Cost Optimization** - Track software usage to identify unused or underused applications and eliminate over-licensing. - Help optimize procurement and maintenance expenses by recommending cost-saving initiatives. - **Vendor & Contract Management** - Work with vendors to manage contracts, warranty claims, AMC renewals, and maintenance schedules. - Ensure asset purchases and renewals align with budget and governance guidelines. - **Asset Incident Management** - Help manage incidents related to IT hardware and software assets. - Ensure timely resolution to minimize operational disruptions. - **Preventive Asset Monitoring** - Proactively monitor asset health, lifecycle milestones, and policy deviations to prevent potential issues affecting operations. **Qualifications Required:** - Strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) processes. - Hands-on experience with ITAM/CMDB tools such as ServiceNow, BMC Discovery. - Knowledge of ITIL processes related to asset, configuration, change, and incident management. - Familiarity with software licensing models (Microsoft, Adobe, Oracle, etc.). - Ability to analyze asset data, generate reports, and identify optimization opportunities. - Understanding of procurement workflows, warranty management, and vendor coordination. - Awareness of security policies governing IT assets, data sanitization, and disposal. You will need a Bachelor's Degree or equivalent education level and at least 10 years of relevant experience to be successful in this role. You will be responsible for managing the Hardware Asset Management (HAM) processes and ensuring effective utilization of all allocated hardware, software, and related infrastructure. Your role will involve gathering detailed hardware and software inventory information, enforcing compliance with corporate security policies and licensing requirements, and working closely with various operational teams to ensure efficient and compliant management of all IT assets throughout their lifecycle. **Key Responsibilities:** - **IT Asset Lifecycle Management** - Support and manage the full lifecycle of IT assets from procurement to retirement. - Ensure assets are effectively deployed, tracked, updated, and disposed of. - Maintain detailed and accurate hardware and software inventory. - Conduct annual asset reconciliation against the record in the finance book. - **Compliance, Audits & Licensing** - Participate in regular internal/external audits to ensure asset data accuracy and compliance. - Manage software licenses to ensure compliance with vendor agreements and legal standards. - **Software Usage & Cost Optimization** - Track software usage to identify unused or underused applications and eliminate over-licensing. - Help optimize procurement and maintenance expenses by recommending cost-saving initiatives. - **Vendor & Contract Management** - Work with vendors to manage contracts, warranty claims, AMC renewals, and maintenance schedules. - Ensure asset purchases and renewals align with budget and governance guidelines. - **Asset Incident Management** - Help manage incidents related to IT hardware and software assets. - Ensure timely resolution to minimize operational disruptions. - **Preventive Asset Monitoring** - Proactively monitor asset health, lifecycle milestones, and policy deviations to prevent potential issues affecting operations. **Qualifications Required:** - Strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) processes. - Hands-on experience with ITAM/CMDB tools such as ServiceNow, BMC Discovery. - Knowledge of ITIL processes related to asset, configuration, change, and incident management. - Familiarity with software licensing models (Microsoft, Adobe, Oracle, etc.). - Ability to analyze a

Role Overview: You will play a crucial role in the team by identifying, assessing, and mitigating operational risks within the BFSI sector. Your contribution will directly lead to a safer and more efficient banking environment. Key Responsibility: - Conduct operational risk assessments across various banking functions. - Identify, analyze, and evaluate operational risks and their potential impact. - Develop and implement risk mitigation strategies and controls. - Monitor key risk indicators and produce regular reports. - Ensure compliance with internal policies and regulatory requirements. - Collaborate with various teams across the bank to implement effective risk management practices. Qualification Required: - Bachelor's degree in a related field (Finance, Risk Management, etc.). - 3-5 years' experience in operational risk management within BFSI. - Strong analytical and problem-solving skills. - Understanding of regulatory frameworks relevant to banking operations. - Excellent communication and presentation skills. Note: No additional details of the company were provided in the job description. Role Overview: You will play a crucial role in the team by identifying, assessing, and mitigating operational risks within the BFSI sector. Your contribution will directly lead to a safer and more efficient banking environment. Key Responsibility: - Conduct operational risk assessments across various banking functions. - Identify, analyze, and evaluate operational risks and their potential impact. - Develop and implement risk mitigation strategies and controls. - Monitor key risk indicators and produce regular reports. - Ensure compliance with internal policies and regulatory requirements. - Collaborate with various teams across the bank to implement effective risk management practices. Qualification Required: - Bachelor's degree in a related field (Finance, Risk Management, etc.). - 3-5 years' experience in operational risk management within BFSI. - Strong analytical and problem-solving skills. - Understanding of regulatory frameworks relevant to banking operations. - Excellent communication and presentation skills. Note: No additional details of the company were provided in the job description.

Role Overview: As a Java Developer at BNP Paribas India Solutions, you will be a part of a dynamic application development/maintenance team. Your primary responsibility will be to develop new Java applications for BP2S and maintain existing applications. Key Responsibilities: - Partner with business, UX design, and back-end API teams to create exceptional customer experiences for the online channel using Agile development methodologies - Guide development teams in reviewing business requirements, design documents, and test plans/test cases - Lead the development and deployment of new features with your team - Enforce performance and code quality standards through peer code reviews and automated testing - Work closely with Solutions Architects and other technical leaders in the organization - Contribute to developing Architecture Principles, standards, and patterns - Collaborate with architecture and external development teams to design technical solutions - Assist with hiring, onboarding, and mentoring new developers for your team Qualifications Required: - Bachelors Degree in Engineering - Minimum of 15 years of professional experience - Very good understanding of design and web architecture - Strong ability to work on all aspects of software development from requirement collection to analysis, design, development, and testing - Expertise in Java EE technologies, Spring Boot, Jenkins, Docker, Kubernetes - Experience in developing web applications from scratch - Exposure to performance analysis and past improvement for applications - Strong debugging and analytical skills - Ability and willingness to learn new technologies and business domains - Team player with an ownership mentality - Strong communication and organizational skills, ability to multitask, proactive, and strong organization skills Role Overview: As a Java Developer at BNP Paribas India Solutions, you will be a part of a dynamic application development/maintenance team. Your primary responsibility will be to develop new Java applications for BP2S and maintain existing applications. Key Responsibilities: - Partner with business, UX design, and back-end API teams to create exceptional customer experiences for the online channel using Agile development methodologies - Guide development teams in reviewing business requirements, design documents, and test plans/test cases - Lead the development and deployment of new features with your team - Enforce performance and code quality standards through peer code reviews and automated testing - Work closely with Solutions Architects and other technical leaders in the organization - Contribute to developing Architecture Principles, standards, and patterns - Collaborate with architecture and external development teams to design technical solutions - Assist with hiring, onboarding, and mentoring new developers for your team Qualifications Required: - Bachelors Degree in Engineering - Minimum of 15 years of professional experience - Very good understanding of design and web architecture - Strong ability to work on all aspects of software development from requirement collection to analysis, design, development, and testing - Expertise in Java EE technologies, Spring Boot, Jenkins, Docker, Kubernetes - Experience in developing web applications from scratch - Exposure to performance analysis and past improvement for applications - Strong debugging and analytical skills - Ability and willingness to learn new technologies and business domains - Team player with an ownership mentality - Strong communication and organizational skills, ability to multitask, proactive, and strong organization skills

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Performance Steering within Finance Shared Services is responsible for internal management reporting, providing financial insights to CIB management, Business Lines and Functions. The team provides services such as: Management Accounting for Revenue and Expenses Management Reporting Budget and Forecast Support Management Accounting System Administration Reconciliation of Management and Financial Accounting Job Title VP Performance Steering Date Department: FS P&L Location: Mumbai Business Line / Function Finance & Strategy Reports To (Direct) Head of Performance Steering Grade (if applicable) (Functional) Number Of Direct Reports 5 Directorship / Registration NA Position Purpose The position is for one of the VP leads in Performance Steering (PS) workstream in Financial Shared Services. Lead a team of about 25 people. Manage BAU service delivery of performance steering (Financial Analysis) covering, Revenues, Cost, Headcount etc., for multiple regions, and various stakeholders; deliver on various scheduled and adhoc reports, budget, budget vs actual, variance reports, analysis etc., Operate within tight deadlines for production and reporting activities. Establish and run a strong quality control framework for outputs and activities. Deliver process improvement/ inefficiency. Manage transitions of new processes from different regions. Review outputs, create / run a strong control framework to make sure output delivered is accurate. Engage with onshore stakeholders Manage risk appropriately for the Financial Synthesis / PS work stream, including BCP, attrition, etc., Contribute to transformation projects on Financial & Management accounting Have a strong succession planning in place for the respective PS work stream Responsibilities Overall responsibility for managing all aspects of the Financial Synthesis P&L / Performance Steering work stream, including transition, BAU, risk, resiliency, control etc., Ensure BAU delivery of highest quality, meeting all the deadlines, ensuring satisfaction of onshore/offshore clients Ensure adherence to all regulatory / compliance / security requirements. Manage team, keep team motivation high, and inspire team to perform in a challenging environment. Challenge Status Quo constantly improve, harmonize, industrialize and re-engineer processes, to make them more efficient and simple. Engage with global stakeholders, build good relationship with all the stakeholders across the BNPP group. Execute the BCM responsibilities for respective team/business: Responsible for overall BCM Programme of your Department to ensure their business continues when BCP is invoked. (BCM strategy, solution, documentation, Testing etc.) Ensure Business Continuity requirement is integrated with all relevant processes, as applicable Can delegate the same to their nominated department BC Correspondent Approve and sign-off business impact analyses, business continuity requirements, strategies and solutions for their department. Mobilize their teams to actively participate in awareness sessions, training and tests. Nominate BC correspondents within their scope to act a primary point of contact for the BC Manager. Define and implement proper permanent controls on BCP activities on their scope. Technical & Behavioral Competencies Prior accounting, management reporting experience is desirable Excellent PC skills; ability to learn new systems quickly Advanced knowledge of MS Excel (formulas, pivot tables, charts, and graphs) Good knowledge of Banking product Excellent analytical skill Specific Qualifications (if Required) CA with strong Financial Analysis and Stakeholder Management skills 12 - 18 Years of post-qualification experience in Financial Analysis / Performance Management, other Finance functions preferably in a Banking environment Skills Referential Behavioural Skills: (Please select up to 4 skills) Communication skills - oral & written Client focused Adaptability Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to anticipate business / strategic evolution Analytical Ability Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level Master Degree or equivalent Experience Level At least 12 years

Job Title: L2 Windows System Engineer BNP Paribas India Solutions a wholly?owned subsidiary of BNP Paribas SA, operating 24 7 delivery centres in Bengaluru, Chennai and Mumbai. We support the Group's Corporate & Institutional Banking, Investment Solutions and Retail Banking lines with more than 10 000 employees worldwide. ARVAL Service Lease a global car?leasing business serving professional and retail customers in 30 countries. The ARVAL IT Production Tribe ensures the reliability and security of the applications and infrastructure that keep the business running. Position Purpose The L2 Windows System Engineer is responsible for the operation, maintenance and continuous improvement of physical and virtual Windows server environments that support ARVAL's production and test platforms. Working closely with L2/L3 Production teams, the role ensures high availability, security compliance and optimal performance of the Windows?based infrastructure. Responsibilities Server hardware Install, configure and maintain Dell/HP physical servers. Coordinate hardware incident resolution with OEM support (IBM/Dell/HP). Windows OS Perform routine maintenance and optimisation (MCO) of physical and virtual Windows servers. Deploy, patch and monitor Windows instances in production and test environments. Technical improvement Identify gaps, propose corrective actions and drive implementation of technical enhancements. Vulnerability & Patch Management Execute vulnerability scans, apply security patches and produce regular compliance reports. Virtualisation Create and manage Hyper?V/SCVMM virtual machines; ensure alignment with capacity planning. Monitoring & Incident Management Monitor production services, troubleshoot alerts and participate in on?call rotation (7 days / 24 ). Collaboration Work with development teams to enforce best?practice configurations. Contribute to technical documentation, run?books and SOPs. Continuous Improvement Participate in root?cause analysis, develop work?arounds and support knowledge?transfer activities. Technical Competencies Server hardware (Dell/HP) In?depth knowledge of installation, configuration and lifecycle management. Windows Server OS Expert?level administration (Active Directory, DNS, DHCP, GPO, Failover Clustering). Hyper?V / SCVMM Proficient in virtual machine provisioning, resource balancing and troubleshooting. SCCM Mastery of OS deployment, software packaging and compliance baselines. Security Familiarity with vulnerability assessment tools, patch management processes and DLP concepts. Education & Experience Education Bachelor's degree (or equivalent) in Computer Science, Information Technology or related field. Experience Minimum 5 years of hands?on experience managing Windows server environments (physical & virtual) in a production setting. Certifications (optional but valuable) Microsoft Certified: Windows Server Administration VMware/Hyper?V certifications ITIL Foundation

Role Overview: You will be responsible for the development and enhancement of Data Warehouse and Reporting applications and interfaces owned by the department. Your role will involve delivering smart solutions that meet or exceed business expectations, ensuring tasks are completed within budget and schedule, providing regular updates to management, identifying and managing risks, contributing to skill development within the team, and adhering to security and global/local standards. You will also work closely with business analysts, developers, and project managers to design and deliver effective solutions to meet requirements. Key Responsibilities: - Deliver smart solutions that meet or exceed business expectations - Deliver assigned activities and tasks within budget and schedule - Ensure project methodology is applied in all tasks - Provide regular updates to management on work activities - Identify and manage risks, contributing to plans to avoid or overcome them - Develop team skills and capabilities - Participate in the development and improvement of department's Excel standards and methodologies - Adhere to security and global/local standards - Understand requirements and design solutions - Work directly with business analysts and/or business end-users to ensure requirements are understood - Work with technical peers to identify and design appropriate solutions - Document designs and solutions for changes required - Provide realistic and accurate estimates for tasks and projects - Conduct coding and testing of solutions - Conduct peer code reviews - Support User Acceptance Testing - Ensure solutions designed can be operated and maintained - Prepare solutions for deployment and document deployment process - Ensure UAT and production deployments are correctly stored in the source code repository - Work with the Environment management team to ensure solutions are deployed to test environments - Ensure appropriate signoffs are obtained prior to promoting solutions to Production Qualifications Required: - At least 5 years of software development experience - Extensive experience in MS SQL development - Proven experience using a design methodology - Excellent communication and self-management skills - Strong delivery focus and experience - Ability to own and solve technical problems - Degree qualification in IT or related discipline preferable - Experience in the Financial services industry preferable - Exposure to Agile methodology preferable - Strong understanding of MS SQL Server database design and development - Experience with DTS and SSIS - Experience with SSRS - Experience in Database Migration - Knowledge in SQL server replication - Exposure to C#, ASP.NET, XML, XSLT, .NET Framework, and Web development (Note: Specific qualifications and skills referential have not been provided in the JD) Role Overview: You will be responsible for the development and enhancement of Data Warehouse and Reporting applications and interfaces owned by the department. Your role will involve delivering smart solutions that meet or exceed business expectations, ensuring tasks are completed within budget and schedule, providing regular updates to management, identifying and managing risks, contributing to skill development within the team, and adhering to security and global/local standards. You will also work closely with business analysts, developers, and project managers to design and deliver effective solutions to meet requirements. Key Responsibilities: - Deliver smart solutions that meet or exceed business expectations - Deliver assigned activities and tasks within budget and schedule - Ensure project methodology is applied in all tasks - Provide regular updates to management on work activities - Identify and manage risks, contributing to plans to avoid or overcome them - Develop team skills and capabilities - Participate in the development and improvement of department's Excel standards and methodologies - Adhere to security and global/local standards - Understand requirements and design solutions - Work directly with business analysts and/or business end-users to ensure requirements are understood - Work with technical peers to identify and design appropriate solutions - Document designs and solutions for changes required - Provide realistic and accurate estimates for tasks and projects - Conduct coding and testing of solutions - Conduct peer code reviews - Support User Acceptance Testing - Ensure solutions designed can be operated and maintained - Prepare solutions for deployment and document deployment process - Ensure UAT and production deployments are correctly stored in the source code repository - Work with the Environment management team to ensure solutions are deployed to test environments - Ensure appropriate signoffs are obtained prior to promoting solutions to Production Qualifications Required: - At least 5 years of software development experience - Extensive experience in MS SQL development - Prove

You will be part of BNP Paribas India Solutions, a wholly owned subsidiary of BNP Paribas SA, the European Unions leading bank with an international reach. With delivery centers in Bengaluru, Chennai, and Mumbai, you will contribute to a 24x7 global delivery center offering services in Corporate and Institutional Banking, Investment Solutions, and Retail Banking across the Group. Your role will involve maintaining the integrity of data within the General Ledger (GL) to the highest degree by undertaking daily accounting interface and GL controls. **Key Responsibilities:** - Monitor specific control accounts within the GL - Perform daily controls across various admin systems and the GL, resolving any discrepancies or issues arising - Provide explanations and supporting backup for outstanding issues on the daily and monthly reconciliations, highlighting valid reasons - Cover other essential controls as directed by the line manager - Manage accounting data entry - Liaise with other areas of Finance and the middle and back office to investigate discrepancies **Qualifications Required:** - Good understanding of accounting control and reconciliation issues - Audit background is essential - Ability to analyze issues, identify root causes, and solutions - Attention to detail - Knowledge of Investment banking - Qualified Chartered Accountant As a member of the team, your focus will be on managing the accurate and timely completion of daily and monthly tasks allocated to you. You will be responsible for the production and analysis of reconciliations of the general ledger against various source systems, ensuring all outstanding items are cleared. Additionally, you will monitor and reconcile control accounts within the GL, taking full responsibility for updating the general ledger accounting records. BNP Paribas promotes diversity and inclusion, prohibiting discrimination and harassment of any kind. The company values all employees and fosters an inclusive workplace where everyone can bring their authentic selves to work. You will be part of BNP Paribas India Solutions, a wholly owned subsidiary of BNP Paribas SA, the European Unions leading bank with an international reach. With delivery centers in Bengaluru, Chennai, and Mumbai, you will contribute to a 24x7 global delivery center offering services in Corporate and Institutional Banking, Investment Solutions, and Retail Banking across the Group. Your role will involve maintaining the integrity of data within the General Ledger (GL) to the highest degree by undertaking daily accounting interface and GL controls. **Key Responsibilities:** - Monitor specific control accounts within the GL - Perform daily controls across various admin systems and the GL, resolving any discrepancies or issues arising - Provide explanations and supporting backup for outstanding issues on the daily and monthly reconciliations, highlighting valid reasons - Cover other essential controls as directed by the line manager - Manage accounting data entry - Liaise with other areas of Finance and the middle and back office to investigate discrepancies **Qualifications Required:** - Good understanding of accounting control and reconciliation issues - Audit background is essential - Ability to analyze issues, identify root causes, and solutions - Attention to detail - Knowledge of Investment banking - Qualified Chartered Accountant As a member of the team, your focus will be on managing the accurate and timely completion of daily and monthly tasks allocated to you. You will be responsible for the production and analysis of reconciliations of the general ledger against various source systems, ensuring all outstanding items are cleared. Additionally, you will monitor and reconcile control accounts within the GL, taking full responsibility for updating the general ledger accounting records. BNP Paribas promotes diversity and inclusion, prohibiting discrimination and harassment of any kind. The company values all employees and fosters an inclusive workplace where everyone can bring their authentic selves to work.

What is this position about If you like to be at the forefront driving progress and development, doing things better for your clients and your career, unleash your potential at BNP Paribas. We are seeking an experienced qualified lawyer/documentation specialist to join BNP Paribas Legal Support team in Mumbai. The Legal Support team currently comprises three (3) full-time, permanent team members and we are looking to expand the capabilities of the Legal Support team to support our growing business in the APAC region. The successful candidate will primarily provide support to the Structured Securities LEGAL, APAC team on (i) the issuance of structured securities (i.e. securities with an embedded derivative or other structured pay-off) under BNPP's securities issuance programmes and (ii) legal and documentation issues which relate to those securities (e.g. lifecycle events). The successful candidate will work closely with other members of the Structured Securities LEGAL, APAC team based in Hong Kong on a variety of legal, documentation and administrative tasks. Our ideal candidate is a person who (i) has broad experience in documenting structured securities issuance in the international capital markets, (ii) has a genuine interest in financial markets, derivatives and structured finance transactions and (iii) demonstrates strong attention to detail and a high level of accuracy in documentation tasks. What would be your typical day at BNPP Paribas look like Primary Role Responsibilities In this role, you will be responsible for providing support to the Structured Securities LEGAL, APAC team, based in Hong Kong, on transactional matters relating to all types of structured securities which are marketed and distributed to BNP Paribas clients across APAC (the Primary Coverage Area ). This entails: Preparing draft documents for securities issuances (e.g. Pricing Supplements and/or Final Terms) based upon playbooks, guidelines and other internal procedures; Supporting internal stakeholders from front, middle and back office teams on all aspects of the securities issuance process and on lifecycle events; Working with the Structured Securities LEGAL, APAC team to manage legal risks relating to BNPP's securities issuance business in accordance with CIB LEGAL standards as well as other internal guidelines and procedures; and Assisting with any ancillary matters related to the above or otherwise assigned from time to time. Other contributions You will also be expected to demonstrate: Strong technical knowledge, experience and ability (including analytical skills) within the Primary Coverage Area; Ability to review and draft legal documentation in English; and Ability to communicate effectively and confidently with individuals at all levels of seniority and from diverse cultures. What is required for you to succeed In order to succeed, you should: Have a willingness to take ownership of assigned matters and projects; Have a pro-active and can-do attitude; Have the ability to independently progress legal-related assignments/projects and drive them through to completion; Have a commercial minded, solutions-focused approach; Be detail oriented but also able to act with perspective; Be adaptable; Be intellectually curious; Be well-organised and capable of managing multiple tasks in a timely manner; Have the ability to work as part of a team including, without limitation, making updates/reports to your supervisor and your colleagues properly and in a timely manner; and Be fluent in English. Required education/certification/licenses. Prospective candidates should have a qualified lawyer and at least six (6) to ten (10) years post-graduation experience in a role which is relevant to the Primary Coverage Area. Candidates who do not hold this qualification but have extensive experience in similar roles and can demonstrate a high level of technical expertise will be considered. Experience: 2 - 8 years Grade: Assistant Manager and AVP

Role Overview: You will play a crucial role in supporting the operations team by ensuring the smooth and efficient processing of transactions. Your tasks will involve data entry, reconciliation, and report generation, contributing to overall operational efficiency. Key Responsibilities: - Process financial transactions accurately and efficiently. - Perform data entry and reconciliation tasks. - Generate reports and summaries of operational data. - Maintain accurate records and documentation. - Respond to queries from internal and external stakeholders. - Adhere to internal procedures and regulatory requirements. Qualifications Required: - Bachelor's degree in commerce, finance, or a related field. - Excellent attention to detail and accuracy. - Proficiency in MS Office suite, specifically Excel. - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Understanding of basic financial concepts. Company Details: The company offers a competitive salary and benefits package along with opportunities for professional development and career growth. You will work in a supportive and inclusive environment with comprehensive training and development programs. Health insurance benefits are also provided. (Note: The "A Day in the Life" section has been omitted as it does not contain specific job responsibilities or qualifications) Role Overview: You will play a crucial role in supporting the operations team by ensuring the smooth and efficient processing of transactions. Your tasks will involve data entry, reconciliation, and report generation, contributing to overall operational efficiency. Key Responsibilities: - Process financial transactions accurately and efficiently. - Perform data entry and reconciliation tasks. - Generate reports and summaries of operational data. - Maintain accurate records and documentation. - Respond to queries from internal and external stakeholders. - Adhere to internal procedures and regulatory requirements. Qualifications Required: - Bachelor's degree in commerce, finance, or a related field. - Excellent attention to detail and accuracy. - Proficiency in MS Office suite, specifically Excel. - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Understanding of basic financial concepts. Company Details: The company offers a competitive salary and benefits package along with opportunities for professional development and career growth. You will work in a supportive and inclusive environment with comprehensive training and development programs. Health insurance benefits are also provided. (Note: The "A Day in the Life" section has been omitted as it does not contain specific job responsibilities or qualifications)

Role Overview: As a PLSQL Developer at BNP Paribas India Solutions in Chennai, you will be responsible for Tax processing application development. Your role involves developing code for various flagship and technical migration projects. It is essential to possess the relevant technical skills to understand and enhance the existing application both functionally and technically. Key Responsibilities: - Consistent work experience of 8 years in Oracle SQL and PL/SQL development. - Develop schemas, tables, indexes, sequences, constraints, functions, procedures, Packages, Collections, Users, and Roles. - Understand business requirements and develop database models accordingly. - Provide optimal design solutions to enhance system quality and efficiency. - Follow best practices for database design and perform capacity analysis and database tuning. - Maintain technical documentations for reference purposes. - Write complex codes and queries, participate in code reviews, and test upgrades. - Collaborate with other developers to improve applications and establish best practices. - Understand front-end users requirements (Java) and possess a problem-solving attitude. - In-depth understanding of data management including permissions, recovery, security, and monitoring. - Provide training and knowledge sharing with the development team. - Implement and maintain database security, performance tuning, and monitoring. - Perform data anonymization. Qualifications Required: - Bachelor's Degree or equivalent education level. - At least 5 years of experience in Oracle SQL and PL/SQL development. - Prior experience in High Volume/Mission critical Systems is a plus. - Knowledge and/or experience in the financial services industry. - Familiarity with software development life cycle and Agile/Iterative methodology. - Technical competency in SQL and PL/SQL development, Oracle Database, ER Diagrams, Data Flows, DB design & modelling, performance tuning tools, and debugging. - Ability to perform technical analysis, design, and identify impacts. - Strong analytical, problem-solving, and adaptability skills. - Ability to share knowledge, manage meetings, facilitate change, develop others, and adapt processes. Note: The job description provided by BNP Paribas India Solutions does not include any additional details about the company. Role Overview: As a PLSQL Developer at BNP Paribas India Solutions in Chennai, you will be responsible for Tax processing application development. Your role involves developing code for various flagship and technical migration projects. It is essential to possess the relevant technical skills to understand and enhance the existing application both functionally and technically. Key Responsibilities: - Consistent work experience of 8 years in Oracle SQL and PL/SQL development. - Develop schemas, tables, indexes, sequences, constraints, functions, procedures, Packages, Collections, Users, and Roles. - Understand business requirements and develop database models accordingly. - Provide optimal design solutions to enhance system quality and efficiency. - Follow best practices for database design and perform capacity analysis and database tuning. - Maintain technical documentations for reference purposes. - Write complex codes and queries, participate in code reviews, and test upgrades. - Collaborate with other developers to improve applications and establish best practices. - Understand front-end users requirements (Java) and possess a problem-solving attitude. - In-depth understanding of data management including permissions, recovery, security, and monitoring. - Provide training and knowledge sharing with the development team. - Implement and maintain database security, performance tuning, and monitoring. - Perform data anonymization. Qualifications Required: - Bachelor's Degree or equivalent education level. - At least 5 years of experience in Oracle SQL and PL/SQL development. - Prior experience in High Volume/Mission critical Systems is a plus. - Knowledge and/or experience in the financial services industry. - Familiarity with software development life cycle and Agile/Iterative methodology. - Technical competency in SQL and PL/SQL development, Oracle Database, ER Diagrams, Data Flows, DB design & modelling, performance tuning tools, and debugging. - Ability to perform technical analysis, design, and identify impacts. - Strong analytical, problem-solving, and adaptability skills. - Ability to share knowledge, manage meetings, facilitate change, develop others, and adapt processes. Note: The job description provided by BNP Paribas India Solutions does not include any additional details about the company.

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Accounting Control team performs a key role in maintaining the quality of the accounting control environment that underpins the Finance reporting processes: Group Head Office reporting, Statutory reporting, Regulatory reporting and internal Performance Management reporting for the Regional platform. The objective of the AC Level 2 control team is to provide independent assurance that Level 1 controls (i.e. controls that are performed to ensure the accounting data is complete and accurate) are properly executed and that Group, CIB and local accounting control policies (inc the minimum control standards defined in the Standard Accounting Control Plan) are implemented appropriately. This Level 2 control framework includes periodic detailed testing of the documented controls that underpin the Regional accounting ledger balances and specific testing/review of balances and processes in accordance with the BNP Paribas control policies. The role will require regular interaction with other Finance teams in Region and Mumbai and other control functions and provides the role holder with a broad view of the activities and processes in the Finance function and other functions on which Finance is dependent. Job Title Associate Date 9/3/2025 Department Finance Shared Services Location: Mumbai Business Line / Function Finance Reports To (Direct) VP Grade (if applicable) (Functional) Number Of Direct Reports None Directorship / Registration NA Position Purpose Contribute to the performance of 2nd level accounting control of BNP Paribas entities in Asia Pacific. Drive the account owner sign-off and first level accounting control certification process Perform and document accounting controls and analysis Contribute to the automation of certain accounting control processes and the standardisation of booking schemes among entities. Responsibilities Direct Responsibilities Contribute to the performance of 2nd level accounting controls on a list of key areas defined by the BNP Paribas Standard Accounting Control Group Plan, including deal and position reconciliations, nostro reconciliations, manual entries, dormant accounts, risk rating and provisioning, intercompany reconciliation, internal deals, FX sell-down etc. Identify system / control deficiencies and propose solution to improve the accounting control environment Ensure that the Accounting Control Repository Database is updated with the changes in accounts, controls and ownership Based on the Accounting Control Repository Database, generate and release the Account owner sign-off and first level control certification packages Monitor account and 1st level control sign-off and escalate problems identified. Contribute to the preparation of the Entity Control Reports that provides Chief Financial Officers with an overview of accounting control outcome on a monthly basis. Monitor Accounting Control outcomes through key performance and key risk indicators Prepare ad hoc control memo upon request when an issue is identified. Ensure the good coordination with the Regional Financial Reporting team, in particular whenever an accounting issue needs to be addressed Report incidents and accounting issues. Contributing Responsibilities Contribute to BNP Paribas operational permanent control framework. Technical & Behavioral Competencies Qualified Chartered Accountant Accounting degree or equivalent 3+ years experiences on accounting audit or accounting control Banking (mandatory) IFRS knowledge (Preferable) Solid understanding of financial instruments and developed skills in analysis of business supporting processes from accounting control perspective Knowledge of Investment banking products Strong organizational skills, rigorous, and self-disciplined Attention to detail and commitment to maintaining a strong control environment Good communication skills, (i.e. writing, listening, presentation) Advanced technical skills (i.e. MS Word, Excel, PowerPoint, Access) Former audit experience or experiences on the accounting controls within a Finance function in Banking and Financial Services (mandatory) Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Critical thinking Attention to detail / rigor Choose an item. Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Choose an item. Choose an item. Choose an item. Education Level Master Degree or equivalent Experience Level At least 1 year

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Within the Asia Pacific CIB IT & Operations organization, the Regional OPC (Operational Permanent Control) correspondent for the GMO perimeter is under the management of the Head of Conduct & Controls and works in close relationship with the GMO teams in Singapore, Hong Kong and other territories. Job Title Assistant Manager Date Department: Project Team - APAC Transversal CCCO Location: Mumbai Reports To Business Line / Function: (Direct) Grade (if applicable) (Functional) Number Of Direct Reports Nil Directorship / Registration NA Position Purpose The Transversal Operations Permanent Controller is part of the Regional non-financial risk management framework (LOD1) and works directly with regional management to deliver, monitor and provide reports about key non[1]financial risks elements in line with the governance. It is a pivotal role which allows to oversee different Corporate Banking & Advisory activities (Front to Back) in 12 APAC territories. The position also covers the identification, management or supporting of transformation projects in support of non-financial risk management excellence in alignment with the Group's ambition to be a trusted and reliable partner for our clients and stakeholders. The mandate further extends to the maintenance and support of BAU transversal operational risk management (TORM) framework. Responsibilities Monitoring The monitoring role aims at defining, analyzing and maintaining oversight on different key performance and risks indicators. It fully supports the first line of defense and regional management in identifying dynamically areas of risks where efforts need to be prioritized, while maintaining a transversal view of the robustness and sustainability of our control framework for a large scope of activities and territories. Monitoring tasks can include (but are not limited to) : Weekly Recommendations & Permanent Control Actions monitoring Dynamic Residual Risk monitoring Risk Control Self-Assessment (RCSA) and/or Control Plan deployment monitoring Procedure update monitoring To support further progress in delivering the remediation project to the new GCL for 1LOD and notably To support the execution of ex-post testing on some controls as necessary To support the manual aggregation of the rating of controls To support the manual consolidation of the results, the building/monitoring of dashboards (including exchanges with central teams), and the reporting Reporting The reporting role aims at producing clear reports to regional management following the performance of monitoring actions. It is also in the transversal officer responsibility to analyze the monitoring actions results and, on that basis, identify risks that may require escalation or close follow-up from regional management. Governance The transversal officer is a key contributor to the Regional non-financial risk governance in place. Indeed, reports produced following execution of monitoring tasks by the officer are then presented in regular committees including local and Regional management. Also, transversal OPC plays a key coordination role in the consolidation and preparation of different committees. Note that on an ad-hoc basis, transversal OPC role can be extended to other transversal tasks under the remit of APAC Conduct & Control Officer (for instance participation to projects may be required in the context of remediation or transformation program). Technical & Behavioral Competencies Good understanding of Operational Risks Management Framework Well-structured analytical skills Apply analytical and critical thinking to a problem in order to find a solution Confident enough to propose elements part of building a solution Show a continuous improvement & problem-solving mindset, taking the initiative to propose ideas to the management to solve problems identified Strong team player Ability to drive a discussion with regional management. Very strong reporting skills both orally and in written (previous experience with designing reporting solutions required) With strong Excel skills to support the necessary analysis and reporting efforts Able to organize agenda and meeting Able to coordinate and lead meetings Able to write minutes and follow-up Comfortable with working within tight deadlines Act with transparency, integrity and responsibility] Client focused Provide excellence in term of quality of deliveries and quality of service Specific Qualifications (if Required) With consulting experience in banking and project management capabilities Bachelor's degree or master's Degree At least 7 years of experience in the banking industry Experience in multi-cultural environment Fluent in English is a must, speaking one Asian language is a plus Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Key Performance Indicators Setting Ability to develop and adapt a process

Position Purpose: The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record issues in the incident management system, assigning appropriate priority levels. Basic Troubleshooting : Password resets, Login/access issues, Configuration errors, Minor performance issues Monitoring : Use tools to monitor application health and performance; report anomalies. Escalation : Route unresolved or complex issues to Level 2 or Level 3 support teams. Documentation : Maintain records of issues, resolutions, and known errors for future reference. Customer Service : Ensure a positive user experience through clear communication and timely updates. Matrix Management : Create, update, and validate approval matrices based on organizational policies and stakeholder input. System Uploads : Upload matrices into workflow automation platforms (e.g., SAP, Oracle, ServiceNow, or custom ERP systems). Stakeholder Coordination : Collaborate with department heads, finance, procurement, and HR to gather approval rules and maintain alignment. Testing & Validation : Conduct test runs to verify matrix functionality and troubleshoot upload issues. Required Skills Excellent problem-solving and communication skills. Familiarity with diagnostic tools , log analysis, and debugging techniques. Ability to work under pressure and manage multiple support requests. Experience with ticketing systems and support documentation tools. Ready to learn new applications and functional domain. Qualifications Diploma or bachelors degree in IT, Computer Science, or related field Strong keys Reactivity & Ability to understand requirements, problems and situations and to draw out logical conclusions. Effective Communication, Rigor, Method, Autonomy, Patience. Years Of Exp: 36 years of experience in application support