Role & responsibilities : To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the RM also achieves the key performance parameters set Preferred candidate profile : Candidate must have good communication in english, presentable and have experience in handling customers
Job Purpose To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set Preferred candidate profile We required candidates having NISM and IRDA certifications, Should be very fluent in Hindi, English and Telugu.
Role & resp Job Purpose •. • Drive market penetration and ensure new merchants come on board. • Work closely with branches / channels to ensure catchment scoping is done and acquisition is done. • Ensure right pricing for the different digital products and thus profitability. Growth in fee income. • Ensure all the digital products are given to the merchant to enhance wallet share. • Cross-selling of Assets and Liabilities to the Merchant base. Preferred candidate profile Educational Qualification Graduation/Post-Graduation: Key Skills • Sales and Influencing Skills • Banking Product & Process Knowledge • Planning and Organizing Skills • Communication • Knowledge of Competition & Current trends in financial Industry. Experience:- 4+ years of experience in Branch banking/Credit Cards/Merchant Acquiring/Retail Assets Perks and benefits Best in the industry
We are hiring for Head - Fire & Safety - Administration role. Location - Mumbai Qualification - * Bachelors degree /BE / BTech in any technical stream * Advance Diploma in Fire Safety Engineering from (University / State Board of Technical Education/ Reginal or Central Labour Institutes) * Advance Diploma in Industrial Safety from a recognized institute ((University / State Board of Technical Education/ Reginal or Central Labour Institutes) Role & responsibilities Compliance - 1. Interpret and enforce provisions of the National Building Code and various Fire Prevention and Life Safety Act as per amendments in state/ site/ Region 2. Quarterly Fire Safety Dashboard & board notes to top management 3. Plan and ensure periodic walk throughs / safety inspections of Hubs & Offices / Currency Chest / Property Vaults across the country 4. Ensure that Fire NOCs are renewed for all the CC by respective regions and provide support in case of documentation Policy & Framework Development - 1. Suggesting amendment in the admin manual / develop a SOPs / process notes whenever required 2. Work closely for establishing, managing, and monitoring the standards and processes for Fire prevention & Life Safety in the organization AMC Management - 1. Coordinate with Zonal/Regional Facilities and Administration department for rectification action in case of un-serviceability of Fire & Life Safety Systems of the Offices/Branches/Units 2. Checking of Fire Fighting equipment's' AMC, Service Notes, and their testing record maintained by the region and coordinate with regional team for completion of the same Audits - 1. Ensure the compliances of fire evacuation drills from internal stakeholders 2. Identify the training agency who can implement the organisation fire and safety goals via different training modules across India (Offline / Online platforms) 3. Ensure the specialized trainings First aid, Firefighting, Evacuation & rescue trainings for FAs and implementation of trainings suggested by ESG team for FAs 4. Generate & maintain the report of trainings Project & Other Stakeholder Management - Operational Risk Management Department (ORMD) 1. Ensure the development of departmental risk register and submit to ORMD team 2. Ensure the KRI & related SOP submission to ORMD team Business Continuity Management (BCM) 1. Data submission for Business Continuity Steering Committee meeting on quarterly basis 2. Ensure departmental crisis management in case of any emergency scenario 3. Ensure completion and implementation of BCM goals in branches / Hubs / CC etc. 4. Ensure updatation of Banks Emergency Response Plan (ERP) 5. Ensure completion and submission of department Business Impact Assessment (BIA) & Functional recovery plan (FRP) 6. Ensure submission to RBI against 344 & 345 (Submission of admin processes for which automation is not possible) Environmental, Social & Governance (ESG) 1. Ensure submission of departmental data for completion of BRSR reporting 2. Update the SOPs / Policies of ESG department with FH sign off for internal / external audit purpose 3. Manage IGBC / ECBC related projects to ensure the ensure the completion of ESG goals Branch Operations Transformation and Control (BOTC) 1. Ensure support the BOTC team for branches fire safety audits as per suggested criteria through the third-party auditors 2. Ensure support for branches to enhance the vault safety / CERMO requirement Retail Assets (RA) 1. Ensure the support for completion of property vaults fire and safety audits through the third party 2. Ensure support to enhance the active and passive fire safety of the vaults (maintenance / installation of suppression System etc.)
Primary Responsibilities: Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of existing relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers.So that we become the primary banker for these Classic relationships and maximize the
Roles and Responsibilities Sales, Portfolio Management, Business Development, Cross selling of bank products, Current Account, CASA, LI, GI, Demat accounts, Portfolio handling, HNI Client handling. Customer engagement, new client on-boarding, sales for classic portfolio customers Desired Candidate Profile More than 3 years of experience in Retail branch banking Sales. Hiring for Personal Banker/RM/CCE and CEE Local candidates shall be preferred Minimum 3 years of experience in Sales, Banking, full time graduation, knowledge of basic banking functions and the economy
Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 9 Jun2025&10 Jun 2025, from 10 .30AM-3 .30PM @ Saravanampatti , Coimbatore Refer your friends for the below mentioned role. EMT -Officer Credit cards EMT -Officer Liabilities Interview location: Saravanampatti , Coimbatore Date Of Interview : 9th Jun 25 & 10th Jun 2025( Monday &Tuesday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd, Aditya Techno park 368ground floor Saravanam Patti village Thudiyalur Saravanam Patti , Coimbatore -641035 Contact : Nancy joseph
Role : Relationship Manager - Retail Agri Experience : Min 1 year of experience in Agri sector in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Experience in working capital preferred. Hiring Locations : Chopda, Bhusawal, Savda, Parola & Dhule Walkin Details Interview Date : 10th & 11th June 2025 Day : Tuesday & Wednesday Timing : 10:00 AM to 2:30 PM Interview Address : HDFC Bank , Plot No 73 & 74, 2nd Floor, Yashwant Colony, Ring Road, Ganesh Colony, Jalgaon - 425001 Job Responsibilities: Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets /Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Knowledge of basic banking functions
Mega Walkin Interview for Collections Manager- TW, SLI, CD, PRU/ Sales Manager-Auto, Instalment Finance/ RM-SLI/ RM-Healthcare Finance/ ME-Sales Executive - Vadodara Interviews Details- Interview Date - 13-June-2025 Interview Timing- 11am - 4 pm Interview venue- HDFC Bank Ltd.2nd Floor, The Baroda Crossway, Dandiya Bazaar, J N Marg, Vadodara 390001 Contact Person- Krina Pandya Qualifications- Graduation Required Skills - 1-8 years of experience in banking sales - Have experience in Working capital, SLI, Group Loan, Collection - Must have zeal for sales/ collection Pay range and compensation package As per industry norms Regards, Krina Pandya
Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.
Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.
Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.
Role : Relationship Manager - Retail Agri Experience : Min 1 year of experience in Agri sector in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Experience in working capital preferred. Hiring Locations : Sardulgarh Walkin Details Interview Date : 10th June 2025 Timing : 10:00 AM to 1:00 PM Interview Address : HDFC Bank Ltd, Ground Floor, Scf 60, Anaj Mandi, Sardulgarh, Punjab, 151507 Job Responsibilities: Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets /Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Knowledge of basic banking functions.
Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.
Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.
Role : Relationship Manager - Retail Agri Experience : Min 1 year of experience in Agri sector in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Experience in working capital preferred. Hiring Locations : Chhoti Baradari & Patiala Walkin Details Interview Date : 11th June 2025 Timing : 10:00 AM to 1:00 PM Interview Address : HDFC Bank ltd, 3, he Mall Road Chhoti Baradari, Patiala, Punjab, 147001 Job Responsibilities: Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets /Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Knowledge of basic banking functions.
Role : Relationship Manager - Retail Agri Experience : Min 1 year of experience in Agri sector in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Experience in working capital preferred. Hiring Locations : Moga Walkin Details Interview Date : 13th June 2025 Timing : 10:00 AM to 1:00 PM Interview Address : HDFC Bank Ltd, Nr. Aggarwal Barat Ghar Chamber Road, Moga, Punjab, 142001 Job Responsibilities: Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets /Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Knowledge of basic banking functions.
Role & responsibilities Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships To regularly interact with the branches for lead generation for BBG Market scoping and identifying the potential customers Relationship building with both internal and external customer Co-ordination with credit approval, Maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. Preferred candidate profile Handling portfolio of Working Capital Handling New Acquisition Any Graduate Perks and benefits Aa per Industry Stabdard
Greeting from HDFC Bank!! We have urgent opportunity of Personal Banker Sales Job Locations: Mysore, Mandya and Shimoga ( nearby locations) Note: Candidates having 1+ years experience in Sales & Business Development Management need to apply. Job Name PA (Business Unit) - Personal Banker Sales -RBB Job Title : Personal Banker Sales Business Unit (PA) : Retail Branch Banking Job Fn : Sales & Portfolio Management Role Type: IC Job Purpose Outbound Sales resource responsible for sourcing Liability business from the market Primary focus being acquiring New to Bank customers for the Bank Staff is also responsible for fulfilling of leads of Branch Staff and Other Verticals Along with Liability, staff is responsible for Cross sell of other products to customer. Adhere to the KYC and AML guidelines of the Bank for Account Opening Job Responsibilities(JR) : Actionable Outbound Sales Sourcing Quality new acquisition of Liability CA/SA/SAL/TD from Resident/Non-Resident customers in the catchment Generate leads through Catchment Working, Cold Calls, Referrals, Working on the internal databases. Work on Enabler for Business acquisition Participate in Local Marketing promotional activities of the Branch for Business Acquisition Fully responsible to get Values in the Self sourced Accounts Meet the defined productivity norms for Self-Sourcing and mentioned in PLP Adherence of KYC/AML in true spirit while acquisition of new accounts Be a constant source for providing Classic/ Preferred / Imperia customer to the Branch for racing Utilizing the sales resources (BDR) for optimal sales support Penetration of FD to unique customers Customer services Ensure good customer experience and onboarding satisfaction score Resolving all complaints received for self during customer onboarding, within the stipulated TAT Preventive complaint management Promoting all direct banking channels and ensuring that the customer is utilizing the same Fulfillment of Leads Help to fulfill the CASA leads generated by all verticals for the Branch and ensure Customer onboarding management. Adherence to the laid down TAT guidelines in order to meet the commitment made to customers. Cross-Sales Apart from Liability , Cross sells of key products like : All Retails Assets like AL/PL/BL/HL/GL/CD/TWL etc Wholesale Assets TPP products LI / MF / Health Insurance etc Credit cards Demat -HSL Any other product as guided by Management Business Hygiene Welcome Kit Management by not keeping any kit in custody without recording at branch Disseminating product information Activation: To ensure that all accounts savings and current account opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Right and quality sourcing of customers in terms of premium account sourcing Contribute to the business objectives of the Branch Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: NISM V-A Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification GI certification Sales and Influencing Skills Banking Product & Process Knowledge NRI Product Knowledge Banking regulatory Knowledge Planning and Organizing Skills Communication Skills Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience in years 1 yr Exposure to banking preferable Major Stakeholders Customers Branch Banking Team CX Team SET Team Operations Insurance CAM MF Fund houses personnel HSL personnel Current CTC : Expected CTC : Current Location : Preferred Location : Notice Period to join : Please share your resume to shailaja.sivaram@hdfcbank.com
Greeting from HDFC Bank!! We have urgent opportunity of Personal Banker Sales Job Locations: Mangalore, Udupi and Hassan Note: Candidates having 1+ years experience in Sales & Business Development Management need to apply. Job Name PA (Business Unit) - Personal Banker Sales -RBB Job Title : Personal Banker Sales Business Unit (PA) : Retail Branch Banking Job Fn : Sales & Portfolio Management Role Type: IC Job Purpose Outbound Sales resource responsible for sourcing Liability business from the market Primary focus being acquiring New to Bank customers for the Bank Staff is also responsible for fulfilling of leads of Branch Staff and Other Verticals Along with Liability, staff is responsible for Cross sell of other products to customer. Adhere to the KYC and AML guidelines of the Bank for Account Opening Job Responsibilities(JR) : Actionable Outbound Sales Sourcing Quality new acquisition of Liability CA/SA/SAL/TD from Resident/Non-Resident customers in the catchment Generate leads through Catchment Working, Cold Calls, Referrals, Working on the internal databases. Work on Enabler for Business acquisition Participate in Local Marketing promotional activities of the Branch for Business Acquisition Fully responsible to get Values in the Self sourced Accounts Meet the defined productivity norms for Self-Sourcing and mentioned in PLP Adherence of KYC/AML in true spirit while acquisition of new accounts Be a constant source for providing Classic/ Preferred / Imperia customer to the Branch for racing Utilizing the sales resources (BDR) for optimal sales support Penetration of FD to unique customers Customer services Ensure good customer experience and onboarding satisfaction score Resolving all complaints received for self during customer onboarding, within the stipulated TAT Preventive complaint management Promoting all direct banking channels and ensuring that the customer is utilizing the same Fulfillment of Leads Help to fulfill the CASA leads generated by all verticals for the Branch and ensure Customer onboarding management. Adherence to the laid down TAT guidelines in order to meet the commitment made to customers. Cross-Sales Apart from Liability , Cross sells of key products like : All Retails Assets like AL/PL/BL/HL/GL/CD/TWL etc Wholesale Assets TPP products LI / MF / Health Insurance etc Credit cards Demat -HSL Any other product as guided by Management Business Hygiene Welcome Kit Management by not keeping any kit in custody without recording at branch Disseminating product information Activation: To ensure that all accounts savings and current account opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Right and quality sourcing of customers in terms of premium account sourcing Contribute to the business objectives of the Branch Educational Qualifications Key Skills (examples listed below) Graduation: Post-Graduation: Certifications: NISM V-A Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification GI certification Sales and Influencing Skills Banking Product & Process Knowledge NRI Product Knowledge Banking regulatory Knowledge Planning and Organizing Skills Communication Skills Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience in years 1 yr Exposure to banking preferable Major Stakeholders Customers Branch Banking Team CX Team SET Team Operations Insurance CAM MF Fund houses personnel HSL personnel Current CTC : Expected CTC : Current Location : Preferred Location : Notice Period to join : Note: Candidates having 1+ years experience in Sales & Business Development Management need to apply. Interested candidates can directly walk-in at Interview Venue : HDFC Bank , Ground Floor, MVM Complex, Santhe Circle, NH 7, BB Rd, Yelahanka, Bengaluru 560064 (Branch Code -371) Date: 10th Jun'25 (Tuesday) Time 10:00 AM to 12:00 PM Please share your resume to shailaja.sivaram@hdfcbank.com
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