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About First Citizens India

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 500 branches and offices in 30 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). First Citizens Bank. Forever First®. Member FDIC. Equal Housing Lender.

Senior Advisor - Business Risk and Controls

Bengaluru

4 - 8 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Value Preposition As part of the Independent Testing team, a controls tester serves as unbiased assessor of the organization s risk and control environment. Help the business to strengthening the enterprise-wide risk culture. The role offers a unique opportunity to assess a wide range of business processes. Job Details Position Title: Senior Advisor - Business Risk and Controls Career Level: P2 Job Category: Senior Advisor Role Type: Hybrid Job Location: Bangalore About the Team: The Enterprise Controls Assurance (ECA) team is a community of dedicated professionals committed to safeguarding our organization s risk and control environment. Our values inclusivity, transparency, and excellence drive everything we do. Join us and make a meaningful impact on our security posture. Impact This role provides an opportunity to assess the risks & controls environment that could strengthen the enterprise-wide risk culture. It is an important role in working with Enterprise Controls Assurance to assist the business in improving the organization risk culture. Key Deliverables Duties The Sr. Advisor Risk and Control will be responsible for evaluating control procedures and processes addressing operational and compliance risks for the bank. In this process they will adopt the banks control testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of control testing, discussing delays and escalating any roadblocks to the manager. Additionally, the person in this role will assist with ad hoc and special projects. The Sr. Advisor Risk and Control in this role assumes responsibility as tester for assigned key controls on various operational and compliance risk topics and is required to test controls which are automated, manual, preventive, detective and deliver the following: Complete testing of specific number of controls allocated in a month. Ensure all risks associated with the control are adequately assessed. Ensure the quality of documentation meets the required standards. Address any Quality Assurance (QA) comments for the testing performed. Communicate the results of the control testing to relevant stakeholders and ensure necessary buy in Monitor and follow-up of remediation plans and their statuses to ensure effective risk mitigation. This role provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization. Responsibilities: Develop narratives, flowcharts, and risk control matrix to validate their accurately describe the processes and related controls. Coordinate and complete Design Effectiveness (DE) evaluation. Coordinate, participate, and document walkthroughs to capture the end-to-end details from initiation to conclusion of controls. Interview business stakeholders to obtain the necessary information to complete control process walkthrough. Verify the control is designed appropriately to mitigate the risks. Identify gaps and/ or ineffective controls and communicate them to control owners. Coordinate and complete Operating Effectiveness (OE) evaluation. OE Testing involves obtaining the relevant population for the control, validating its completeness and accuracy, selecting sample for testing based on sampling methodology, executing test steps to confirm the control is operating effectively. Collaborate and coordinate with business stakeholders to complete testing within stipulated timeline and quality. Identify issues or ineffective controls and communicate results to the control owners. Assist with status and result reporting weekly, monthly, and quarterly. Assist with ad hoc and special projects as necessary. Specific Responsibilities: In adherence with the laid down standards and procedures update and maintain all artifacts including but not limited to narratives, flowcharts, and risk control information from RCSA, population data, etc., to support the testing work. Coordinate with the business to set up walkthroughs and obtain testing support as needed. Clearly document walkthrough, testing procedures performed and issues identified during testing. Communicate deficiencies noted, review counters and responses from business for validity, conclude final testing outcomes and track remediation efforts as needed. Track status of testing to the actual plan and report delays to supervisor and assist with management reporting. At the direction of your supervisor, assist ad hoc and special projects Skills and Qualification Functional Skills: Team Player: Support peers and department management. Problem Solving: Handle complex controls, analyze the data, and validate for accuracy and completeness. Communication: Excellent verbal, written, and interpersonal communication skills. Attention to Detail: Ensure accuracy and thoroughness in all tasks. Technical Skills: Bachelors Degree preferably in accounting or finance Experience in banking and financial services with exposure to control testing. Working knowledge of Microsoft products required Overall experience of 6 - 8 years with 4-6 year in control testing Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Senior Advisor / Lead Advisor - Credit Review

Bengaluru

3 - 8 years

INR 10.0 - 20.0 Lacs P.A.

Hybrid

Full Time

Be at the Vanguard of Credit Review Team and be part of the implementation and ongoing delivery of a robust independent challenge and review of first-line credit risk responsibilities, including the delegated loan approval authority granted to CRM, in accordance with the Credit Review Post Approval Review Framework. About the Team: The Credit Review team supports Commercial Lending Origination activity across the back and to assess whether activity is in line with risk appetite and to assess underwriting quality and 2nd line credit approval support. The Lead Advisor Credit Review will be responsible to 1) Evaluate transactions sampled versus risk appetite, policies and procedures and provide feedback to 1st and 2nd line stakeholders involved in the origination process. 2) Prepare a quarterly assessment of sampled lending activities to determine alignment with Banks risk appetite and provide reports to Risk Committees and Board. Impact The role will be part of Risk Management, India and supporting the global Credit Review in all aspects of the global Credit Review program. The successful candidate will support the global efforts of executing the sample testing and Identify deficiencies and areas of corrective feedback. The role will work with a team of resources with solid Credit Review experience and skills, partners with global stakeholders to establish effective collaboration and partnership to build and manage talent capabilities. Communicates and collaborates across a broad set of stakeholders. Responsive to changes in the business environment. Key Deliverables Process: Lead the implementation and ongoing delivery of a robust independent challenge and review of first-line credit risk responsibilities, including the delegated loan approval authority granted to CRM, in accordance with the Credit Review Post Approval Review Framework. Perform file testing for commercial lending origination activity across FCB based on areas of growth and emerging risks using the line-sheets and sample population provided monthly. Sample, review and challenge commercial loan origination activity across FCB, inclusive of steps taken to review and approve transactions. Evaluate transactions sampled versus risk appetite, policies and procedures and provide feedback to 1st and 2nd line stakeholders involved in the origination process. Identify deficiencies and areas of corrective feedback. Provide results for consolidated analysis used in the preparation of a quarterly assessment of sampled lending activities to determine alignment with Banks risk appetite and provide reports to CRC, EROC, and BRC Skills and Qualification Functional Skills: 3 - 9 years of experience in credit risk management / Audit Function. Knowledge of financial services/ banking domain. Experience in Commercial Lending and underwriting. Excellent written and verbal communication skills. Stakeholder management skills, e.g., effective forward-looking planning, communication, and delivery of services. Able to effectively manage tasks as agreed. Efficient and well-organized workflow and process design skills. Outstanding attention to detail, accuracy of information. Ability to work in a team environment and coordinating with various stakeholders. Technical/Business Skills: Advanced working knowledge of MS- Office tools like excel, PowerPoint. Microsoft Office (Word, Excel, PowerPoint, and Outlook) Qualification: Relevant Bachelor/ Masters degree preferably in finance Relationships & Collaboration Reports to: Senior Manager Credit Review Partners: Senior leaders and cross-functional teams.

Lead Analyst - Banking Operations

Bengaluru

7 - 10 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Job Title: Lead Analyst - Banking Operations Job Category: P3 Job location: Bangalore Shift Timings: 3.30 PM - 12.30 AM About the Job: The Enterprise Payment Command Center (EPCC) manages the non-IT aspects of incidents, engaging partners to assess the customer, risk and compliance impact of production issues and coordinating appropriate responses. EPCC provides incident reporting to identify and address trends, thus mitigating customer and operational impacts through early identification of actionable issues before they increase in scope and severity. This Business Analyst position supporting EPCC coordinates directly with other operations, technology, and product partners, and interacts with employees at all levels of the organization. The role provides comprehensive support and response coordination to payment incidents. The Analyst is responsible for monitoring, researching, reviewing, and triaging the business aspect of payment incidents, and analyzing data sources for dissemination and reporting purposes. The successful candidate will ensure compliance with standard operating procedures in a timely manner and in a fast-paced environment. The shift is variable due to the 24/7 operating nature of the payment environment. This position also performs advanced data analysis to identify trends and factors that impact the payment ecosystem and collaborates to identify solutions to mitigate future impacts. Prepares both detailed and executive-level reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements. Responsibilities Data Analysis - Sources, compiles, and interprets data. Validates data for accuracy and analyzes for trends and opportunities, effectively communicates analysis output. Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements to team processes. May serve as an analytics resource to wider organization or business units. Compose incident narratives and track incidents to resolution; inform multiple stakeholders through delivery of reporting and presentations in verbal and/or written format via various communications and forums. Triage and escalate cases with Legal, Compliance, and Regulatory Relations, as needed. Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required. Identifying Opportunities Determines trends and opportunities for business needs through analysis and reporting. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group. Participate in and lead payment incident responses daily, identifying and triaging potential impacts. Responsible for identifying gaps and opportunities within the current payment ecosystem, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing recommendations. Reporting - Produce reports based on data analysis, industry trends, and process capabilities. Identify patterns, problems, and areas of improvement. Works within established procedures, processes and/or regulatory guidelines and adhere to escalation matrix. Handle queries from internal teams by performing thorough research. Assisting the peers with their queries and knowledge sharing. Displays traits of personal accountability, learning and growth. Work with internal business partners and vendors as required. Accountability for understanding and adhering to bank policies, procedures, legal and compliance requirements are critical in this role. Skills: Strong ability to multi-task, handle high volumes, and support cross-functional teams. Excellent written and verbal communication skills with ability to effectively convey information. Proficient at independently researching and solving complex scenarios. Solid networking skills, strong ability to establish relationships with internal clients. Strong attention to detail. Strong critical thinking skills with the awareness to know when to challenge or question. Able to work in a transforming environment and be an ambassador for change. Strong presentations skills and sharing of thought process. A self-starter with the ability to proactively identify individual priorities based upon team goals. Qualifications and Experience: Bachelor's Degree/MBA Bachelor’s Degree/master’s degree preferred (preferably Commerce/MBA) 6-8 years of banking experience in the following business area: Command center Incident management, Business Analytics and Payment Operations

Lead Analyst - Business Intelligence & Risk Reporting

Bengaluru

6 - 9 years

INR 12.0 - 22.0 Lacs P.A.

Work from Office

Full Time

Value Preposition As a Technical Writer within our Business Intelligence & Risk Reporting team, youll transform complex analytical dashboards, data pipelines, and reporting frameworks into clear, concise documentation. This role combines precision writing with analytical thinking to support regulatory compliance, internal risk oversight, strategic decision-making, and a strong controls environment. You'll also contribute to reporting automation and dashboard development work to support 2nd Line of Defense. Job Details Position Title: Lead Analyst Business Intelligence & Risk Reporting Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: We are a team of skilled professionals with proven expertise in delivering analytical and reporting solutions that transform raw data into actionable insights. With 75% of our team from a risk analytics background and the rest equipped with advanced analytical skills like statistical modeling and machine learning, we ensure data and metrics are timely, traceable, and consistent to drive impactful decisions. Impact Your work will ensure our technical documentation and credit risk reporting meet internal governance and external audit standards (both of which translate into sustaining a strong controls environment). You’ll make complex dashboards and processes understandable to both technical and non-technical audiences, improving transparency, audit readiness, and internal knowledge transfer. Your reporting and development efforts will enhance automation, driving insights from raw data, reduce manual effort, and drive better risk insights. Key Deliverables Create and Maintain Reporting Documentation: Develop detailed and clear user manuals, technical documents, help guides, and tutorials for our dashboard platform, ensuring it is accurate, up-to-date, and easy to understand for users with varying levels of technical knowledge. Internal Collaborate with Cross-functional Teams: Work closely with developers, risk managers to gather insights about the dashboard's features, changes, and dataflows. Explain Complex Concepts: Break down technical concepts and features into simple, digestible content for end-users, including non-technical users. User Guides and Tutorials: Create step-by-step instructions and tutorials to assist users in performing tasks, such as using filters, generating reports, and understanding data visualizations. Documentation for New Features: Continuously update documentation with new features, bug fixes, and UI changes. Data Visualizations: Explain how data is presented in the dashboard, including charts, graphs, and tables, and provide clear instructions on interpreting these visualizations. User Feedback: Collect and incorporate user feedback to improve the documentation's clarity and usefulness. Skills and Qualification Functional Skills: Graduate with 7+ years of experience in technical writing. Understanding of credit risk concepts. Exceptional written communication skills, especially in technical and user guide contexts Ability to interpret complex dashboards, data visualizations, SQL queries, and dataflows. Strong collaboration with risk managers, dashboard developers, data engineers, and auditors. Analytical mindset with an eye for both detail and big-picture context. Technical/Business Skills: Proficiency in documentation tools (Confluence, Word, Markdown, Git-based platforms, JIRA) Familiarity with data analysis and reporting tools (Excel, SQL, Tableau, Alteryx) Experience with version control (Git), data dictionaries. Basic understanding of data warehouses, Data marts, and ETL pipelines is a plus. Relationships & Collaboration Reports to: Senior Manager – Business Intelligence & Risk Reporting (India) Partners: Risk Managers, Risk Associates, developers, and cross-functional teams.

Lead Analyst - Business Intelligence & Risk Reporting

Bengaluru

4 - 7 years

INR 8.0 - 13.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Value Preposition As a Technical Writer within our Business Intelligence & Risk Reporting team, you ll transform complex analytical dashboards, data pipelines, and reporting frameworks into clear, concise documentation. This role combines precision writing with analytical thinking to support regulatory compliance, internal risk oversight, strategic decision-making, and a strong controls environment. Youll also contribute to reporting automation and dashboard development work to support 2nd Line of Defense. Job Details Position Title: Lead Analyst - Business Intelligence & Risk Reporting Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: We are a team of skilled professionals with proven expertise in delivering analytical and reporting solutions that transform raw data into actionable insights. With 75% of our team from a risk analytics background and the rest equipped with advanced analytical skills like statistical modeling and machine learning, we ensure data and metrics are timely, traceable, and consistent to drive impactful decisions. Impact Your work will ensure our technical documentation and credit risk reporting meet internal governance and external audit standards (both of which translate into sustaining a strong controls environment). You ll make complex dashboards and processes understandable to both technical and non-technical audiences, improving transparency, audit readiness, and internal knowledge transfer. Your reporting and development efforts will enhance automation, driving insights from raw data, reduce manual effort, and drive better risk insights. Key Deliverables Create and Maintain Reporting Documentation: Develop detailed and clear user manuals, technical documents, help guides, and tutorials for our dashboard platform, ensuring it is accurate, up-to-date, and easy to understand for users with varying levels of technical knowledge. Internal Collaborate with Cross-functional Teams: Work closely with developers, risk managers to gather insights about the dashboards features, changes, and dataflows. Explain Complex Concepts: Break down technical concepts and features into simple, digestible content for end-users, including non-technical users. User Guides and Tutorials: Create step-by-step instructions and tutorials to assist users in performing tasks, such as using filters, generating reports, and understanding data visualizations. Documentation for New Features: Continuously update documentation with new features, bug fixes, and UI changes. Data Visualizations: Explain how data is presented in the dashboard, including charts, graphs, and tables, and provide clear instructions on interpreting these visualizations. User Feedback: Collect and incorporate user feedback to improve the documentations clarity and usefulness. Skills and Qualification Functional Skills: Graduate with 7+ years of experience in technical writing. Understanding of credit risk concepts. Exceptional written communication skills, especially in technical and user guide contexts Ability to interpret complex dashboards, data visualizations, SQL queries, and dataflows. Strong collaboration with risk managers, dashboard developers, data engineers, and auditors. Analytical mindset with an eye for both detail and big-picture context. Technical/Business Skills: Proficiency in documentation tools (Confluence, Word, Markdown, Git-based platforms, JIRA) Familiarity with data analysis and reporting tools (Excel, SQL, Tableau, Alteryx) Experience with version control (Git), data dictionaries. Basic understanding of data warehouses, Data marts, and ETL pipelines is a plus. Relationships & Collaboration Reports to: Senior Manager - Business Intelligence & Risk Reporting (India) Partners: Risk Managers, Risk Associates, developers, and cross-functional teams.

Analyst - Client Advisory Services

Bengaluru

2 - 4 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Job title: Analyst - Client Advisory Services Job Category: Associate Job location: Bangalore Shift Timings: 2.00 PM -11.00 PM About the role: Performing validation and/or quality control checks for all accounts onboarded in the bank in line with the global KYC standards across jurisdictions Communicate effectively with various cross-functional business team partners and bank clients. You will serve at the forefront of our client s experience and ensure all information is accurate before onboarding the client. Research and reach out to your colleagues if any critical information is missing to comply with regulatory requirements. Setting expectations and delivering consistent follow up to ensure completion of the application is a critical deliverable in this role. Utilize your organization skills to track response and follow through with case resolution and use problem-solving skills to handle issues with diplomacy, tact and efficiency. Play a major role in mitigating firm and client risk; as a result, you will use effective research skills while managing the client experience and internal partner expectations. Share joint accountability with one s direct manager for goal development, training initiatives, and partner feedback. What You ll Bring: Excellent oral and written communication skills Maintenance of CIF records and performing end to end KYC & Onboarding/QC checks. Providing operational support to clients & business partners consistent with bank policy & procedures Good understanding of the standard AML/KYC practices followed globally Solid understanding of Bank products, regulations, department processes & procedures. Thoroughly understand & exhibit intelligent use of various system tools and procedures. Proactively highlight threats & compliance issues to the management in a timely manner. Successfully meet tight SLAs as required by the operational management requirements. Provide operational support to clients & business partners consistent with bank s policies & procedures. Work with willingness to learn, adapt & show flexibility with support hours & coverage. Detail-oriented with a keen eye for accurate quality of work. Education and Experience Graduation / Post Graduation. 2-4 years of work experience in global KYC standards Excellent interpersonal skills and ability to deliver 100% quality work. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Lead Advisor - Enterprise Risk Management (Project Management)

Bengaluru

7 - 9 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Value Preposition Be a part of a dynamic team which provides horizontal support to the Risk Management leadership. Focus areas are smooth execution and running of India Risk Committee, overall planning, and advancing the Risk Management strategic priorities. Job Details Position Title: Lead Advisor - Enterprise Risk Management Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: The Strategy Planning and Governance team supports Risk Management, India. The Lead/ Principal Advisor will be responsible for execution of India Risk Committee governance, support and monitor financial budgeting, headcount planning and tracking, act as point of contact for Business Units, Internal Auditors, Regulator Relation team . Impact The role will be part of Risk Management, India and supporting horizontal support in identifying and building talent capabilities in India to support and advance the strategic priorities set by Risk- India Leadership . Perform and sustain key governance routines (India Risk Committee, tracking action items, and escalations) . The role will be based out of First Citizens India (FCI) office in Bangalore, reporting into the Associate Director, Strategy Planning and Governance, Risk Management India, and function as an integral member of the Risk Management organization. The successful candidate will work collaboratively with the teams across second line of defense and with the First Line Risk Management team. Key Deliverables Carryout the responsibilities of committee secretary delegate - drafting MoM, solicit feedback and finalize the material for India Risk Committee. Support monitoring of hiring status and headcount tracking for Risk department along with producing required reports to be submitted to concerned stakeholders. Conduct budget forecasting and monitor expenses, ensuring accurate cost center allocations along with budgetary compliance. Support initiatives to build talent capabilities in India, aligned with strategic priorities set by leadership. Support the Head of Risk Management, India in preparing various presentations providing insights on Risk Management, India for various stakeholders. Facilitate and support Business Units in managing the interactions with Auditors (Internal and External) and Regulators. Collaborate with respective stakeholders in populating the regulatory meeting material and ensuring that required content is adequately captured. Skills and Qualification Functional Skills: 7 - 9 years of experience in project management and committee secretarial roles. Strong project management and organizational skills with the ability to handle multiple priorities. Strong written and verbal communication skills with the ability to clearly convey information to a variety of audiences Stakeholder management skills, e.g., effective forward-looking planning, communication, and delivery of services. High degree of collaboration and team orientation with the ability to work across various functional teams and can effectively manage tasks as agreed. Efficient and well-organized workflow and process design skills Outstanding attention to detail, accuracy of information Ability to work in a team environment and coordinating with various stakeholders. Technical/Business Skills: Advanced working knowledge of MS- Office tools like excel, PowerPoint. Microsoft Office (Word, Excel, PowerPoint, and Outlook) Qualification: Relevant Bachelor/ Master s degree preferably in finance Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Senior Analyst Data Operations

Bengaluru

3 - 7 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Job Title: Senior Analyst Data Operations Job Level: P2 FCI(First Citizens India) India is a global delivery center for FCI, the financial partner of the innovation economy and parent of First Citizen India. FCI develops products and provides services in finance, banking operations, and technology, and employs more than 800 employees and will be rapidly expanding. Job location - Bangalore Be Part Of a Bank Like No Other. When you work with the worlds most innovative companies, you know youre making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. Theyre the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. For 35 years, FCI Financial Group and its subsidiaries have helped innovative companies and their investors move ambitious ideas forward, fast. FCI Financial Group s businesses, including Silicon Valley Bank/ First Citizen India, operate at the intersection of innovation and capital, and provide a comprehensive range of financial services including commercial banking, investment solutions, research and insights, funds management and private banking and wealth advisory. FCI helps high growth companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries navigate at every stage. In addition, the company focuses on encouraging positive relationships with firms within the private equity and venture capital community worldwide, many of which are also the firms clients and may invest in the firms corporate clients. Sr. Data Operations Analyst is responsible to perform SQL developer, Metadata management, Python developer in Data quality or data governance related functions. Should have 3-7 years of overall industry experience which primarily involves and providing analytical and technical skills necessary to innovate, build, and maintain well-managed data solutions and 4-6 years of experience in Banking and financial data domain especially in in data analysis capabilities to solve Data Quality and business problems under the Data Governance Framework. Key Roles & Responsibilities: Key data deliverables at Silicon Valley Bank/ First Citizen India: Duties include Skills and Qualifications: Data Governance background: Exposure to Data Governance, Client data remediation, Data Quality, DQ issue management, DQ control and exceptions remediation in BFSI domain and if any experience in the used cases like CECL, CCAR, FRY14 Schedules, 10K/10Q, Party data, LFI KDEs, FCO KDEs etc. Demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. IMB IA, Informatica DQ, Collibra); Understanding of Agile development methodologies, software, data lineage, Data Profiling and data mapping, Experience in Data quality dimension analysis. Up-skilling: Capacity to upskill, constantly learn and independent thinking required. Python Developer: 3-7 years of strong experience in Python, Python developer with a strong foundation in core Python concepts, object-oriented programming, debugging, and version control, along with knowledge of data structures, algorithms, and potentially web frameworks or data science libraries Participate in the entire software development lifecycle, building, testing and delivering high-quality solutions. Collaborate with cross-functional teams to identify and solve complex problems. SQL Developer: Strong proficiency with SQL and its variation among popular databases, exposure to Netezza would be added advantage. Analyze existing SQL queries for performance improvements. Create complex functions and stored procedures Analyze queries, develop security protocols, and resolve problem. Design database architecture and create dashboards Write complex queries for applications and business intelligence reporting Exposure to Database design, structure and development Suggest new queries and increase efficiency of existing queries. Capable of troubleshooting common database issues Skilled at optimizing large, complicated SQL statements. Develop procedures and scripts for data migration. Knowledge of best practices when dealing with relational databases Capable of configuring popular database engines and orchestrating clusters as necessary Data Visualization & Dashboard Development: Preferred to have exposure to data visualization tools. Responsibilities: Python : Understand requirements, write strong, clean and reusable code that can be easily maintained and scaled. SQL: Help write and optimize in-application SQL statements Collaborate with cross-functional teams (e.g., developers, Business owners, project managers, business analysts) to gather requirements and implement solutions. Excellent communication skills with exceptional writing and verbal communication skills to interact with stakeholders Communicate technical information clearly and effectively. Prepare documentations and specifications Handle common database procedures such as upgrade, backup, recovery, migration, etc. Knowledge of SQL Query writing and database security best practices. Profile server resource usage, and optimize and tweak as necessary Collaborate with other team members and stakeholders Ensure performance, security, and availability of databases Analyze performance issues and implement solutions Required Education and Experience 5+ years of experience as a Python and SQL Developer with a strong portfolio of projects. In-depth understanding of the Python software development stacks, ecosystems, frameworks. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Senior Advisor - Business Risk and Controls

Bengaluru

3 - 7 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. The Sr. Analyst Risk and Control will be responsible for evaluating control procedures and processes addressing operational and compliance risks for the bank. In this process they will adopt the banks control testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of control testing, discussing delays and escalating any roadblocks to the manager . Additionally, the person in this role will assist with ad hoc and special projects. The Sr. Analyst Risk and Control in this role assumes responsibility as tester for assigned key controls on various operational and compliance risk topics and is required to test controls which are a utomated, m anual , preventive, detective and deliver the following: Complete testing of specific number of controls allocated in a month Ensure all risks associated with the control are adequately assessed Ensure the quality of documentation meets the required standards Address any Quality Assurance (QA) comments for the testing performed Communicate the results of the control testing to relevant stakeholders and ensure necessary buy in Monitor and follow-up of remediation plans and their statuses to ensure effective risk mitigation This role provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization. Primary Responsibilities: Develop narratives, flowcharts, and risk control matrix to validate their accurately describe the processes and related controls . Coordinate and complete Design Effectiveness (DE) evaluation. Coordinate, participate , and document walkthroughs to capture the end-to-end details from initiation to conclusion of controls . Interview business stakeholders to obtain the necessary information to complete control process walkthrough. Verify the control is designed appropriately to mitigate the risk s . Identify gaps and/ or ineffective controls and c ommunica te them to c ontrol o wners . Coordinate and complete Operating Effectiveness (DE) evaluation . OE Testing involves obtaining the relevant population for the control, validating its completeness and accuracy, selecting sample for te sting based on sampling methodology , executing test steps to confirm the control is operating effectively . Collaborate and coordinate with business stakeholders to complete testing within stipulated timeline and quality. Identify issues or ineffective controls and communicate results to the c ontrol o wners . Assist with status and result reporting weekly, monthly, and quarterly. Assist with ad hoc and special projects as necessary . Specific Responsibilities In adherence with the laid down standards and procedures u pdate and maintain all artifacts including but not limited to narratives , flowcharts, and risk control information from RCSA , population data, etc., to support the testing work . Coordinate with the business to set up walkthroughs and obtain testing support as needed C learly document walkthrough , testing procedures performed and issues identified during testing C ommunicat e deficiencies noted , review counters and responses from business for validity, conclude final testing ou tcomes and track remediation efforts as needed Track status of testing to the actual plan and report delays to supervisor and assist with management reporting At the direction of your supervisor, assist ad hoc and special projects Knowledge Knowledge of operational and compliance risks in a banking environment and key control s mitigating those risks Well versed with control testing process including Design Effectiveness (DE) and Operating Effectiveness (OE) testing Knowledge of consumer, commercial and other banking processes and related risks and controls Knowledge of corporate functions in a banking set-up such as h uman r esources, m arketing and strategy, f inance , etc I T General controls testing, Cyber Security, Software Development lifecycle, Patch and Vulnerability Management, Cloud Security, Network Security, Data Privacy, Server and Database hardening Skills Organized and structured Strong communicator with excellent written and oral skills Team orient ation and collaboration Required Education and Experience Bachelors Degree preferably in accounting or finance Experience in bank ing and financial services with exposure to control testing Working knowledge of Microsoft products required Overall experience of 6 - 8 years with 4-6 year in control testing. Certifications CIA, CAMS, CGSS, CFE , CISA, ISO 2700 1 (These are good to have but not mandatory) Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Associate Director - ORM (ORE & RCSA)

Bengaluru

12 - 15 years

INR 22.5 - 30.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Job Title: Associate Director - Operational Risk Management Management Level: L3 Job Category: Vice President Job location - Bengaluru Summary/Objective This is a key role within the banks second line of defense, Operational Risk Management team. This role will manage a team of experienced risk and control professionals dedicated to RCSA and ORE programs of the bank. The role will oversee planning, timely execution, and delivery of RCSA and ORE deliverables along with maintaining quality of Output. The person in this role will be located out of the First Citizens India office in Bangalore and functionally align to the RCSA program leader in the US. This role will require broad knowledge of consumer and commercial banking products and services, as well as applicable laws and regulations. The role will be responsible to build strong partnership with stakeholders in First Citizens India (FCI) and as required, with the onshore stakeholders in the U.S. to ensure smooth alignment of the methodologies with, and / or transition of work between onshore & offshore resources. Manage FCI stakeholders by providing periodic updates and contribute to periodic communications such as debriefs, dashboards, KPIs etc. Build effective working relationships with senior management and staff, both internal and external as needed. Broaden and deepen knowledge of the business functions and environment of the Bank to effectively assist leadership and staff in contributing towards banks risk management efforts. The role may also involve evaluating best practices, efficiency opportunities, and compliance with the requirements. The person in this role should have strong risk management expertise, exceptional written and oral communication skills, strong understanding of banking business processes, stakeholder management skills and the ability to manage multiple projects and deadlines at once. The person in this role should have a good knowledge of operational and compliance risks in a bank and a broad understanding of the control environment mitigating those risks. This will require broad knowledge of consumer and commercial banking products and services, as well as applicable laws and regulations. The role will also require knowledge of functioning of a offshore banking organization in India and applicable laws and regulations. The role requires to engage with senior leadership within FCI and / or in U.S. across the First Line and Second Lines of Defense, for their day-to-day work. Strong communication and interpersonal skills are necessary to achieve the required objectives. The role will define roles, responsibilities, individual goals, and performance objectives for the team. The role will also involve identifying future talent and skill requirements in collaboration with onshore stakeholders. Experience in providing Second Line Risk Oversight in a bank or large financial institutions is preferred. Exposure to performing review and challenge activities as part of second line risk management will be an added advantage. Primary Responsibilities: Essential Functions Risk Management - supports the planning and execution of FCI s First Line & Second Line Risk Programs as per First Citizen Bank s (FCB) Risk framework. Collaborates with other key stakeholders across the organization to ensure appropriateness of and compliance with ORM program requirements. Maintains productive influential relationships with senior management to ensure appropriate tone from the top leadership of programs. Communicates risk vision to key stakeholders. Develops relationships and remains active within professional networks to stay abreast of current and emerging issues and relevant trends in Risk Management. Subject matter expertise - Provides credible and effective expert advice to FCI Business Functions based on industry knowledge and gained expertise in Enterprise / Operational Risk Management. Committees and Projects - Provides support for other ORM programs and initiatives. Participates as a risk advisor on project teams or governance structures to provide guidance on risk best practices, processes, and regulatory requirements Resourcing - Ensure appropriate resource allocation across various activities required to support Business Risk Oversight. Training - Define skill needs and resource requirement keeping in mind process evolution and emerging risk and control environment Human Resource - Contribute to hiring and talent management strategy and policies for FCI Reporting - Develop, maintain, and provide regular status reporting to FCI / India Risk Committee and other stakeholders Audit & Regulatory Support - Assists in managing preparation activities for ORM Internal Audit and regulatory exams. Partners with managers to ensure components are received in a timely manner for posting prior to exam start. Others - Assist in providing support to Ad-hoc requests (as required) Specific Responsibilities Work with the banks ORE and RCSA program lead in US and facilitate deployment of RCSA program for FCI. Facilitate implementation of ORE and RCSA program for FCI, manage any updates and report on its progress. Escalate any concerns or delays in implementation and deviations from planned schedule to relevant stakeholders. Develop and train BU process owners on RCSA and ORE requirements and facilitate its deployment. Ensure work is produced and documented with quality and content and in alignment with the requirements laid down in the RCSA and ORE standard. Promote positive client relations with business line colleagues and management. Maintain knowledge of laws, regulations, and policies for operational functions covered. Keep abreast of the Regulatory requirements and industry developments relevant to the activities of the assigned Business Units in specific, and across the industry in general, and advise the first line. Provide clear definition of roles, responsibilities, individual goals, and performance objectives for the team. Provide regular, constructive feedback to maximize positive impact of individual team member s talent. Knowledge and skills Risk and control frameworks as it applies to global banks. Operational and Compliance risks as it relates to banking. Key ORM processes and practices Second line review and challenge / oversight activities in banking. Strong communication skills both written and oral Analytical and logical thinking Working knowledge of MS tools such as word, Excel and PPT Required Education and Experience Bachelors degree or higher in the field of finance, operations with qualifications such as Chartered Accountant / CPA (Preferred and not mandatory) Banking and/ or financial services industry experience (12 to 15 years) Experience leading or overseeing and / or governing ORM programs in a Second Line of Defense role, preferably in a Large Bank setting (>$200B in assets). Hands-on exposure to any of the following Business areas - Finance, HR/Product, Credit Risk, and Enterprise Operations. Knowledge of regulatory guidance and industry frameworks pertaining to banking. Certifications Relevant industry certifications (e.g., CIA, CISA, CRCM, ACAMS) - one or more of these will be an added advantage. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Software Engineer II

Bengaluru

5 - 6 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Software Engineer - II Take ownership of full-stack development, from building robust APIs to creating dynamic, user-friendly front-end interfaces. Work with a modern stack including .NET Core, React/Angular, and Database to build adaptable, maintainable applications with clean and scalable code in a collaborative environment. Job Details Position Title: Software Engineer II Job Category: P2 Job Location: Bengaluru About the Team: We are a team that works for a shared mission with a strong work culture rooted in values like integrity, innovation and collaboration, and a strong focus on building and owning products. As a full stack developer, you will play a critical role in building and enhancing business applications used across the organization. Your work will directly impact operational efficiency and user experience contributing to key business goals. Key Deliverables (Duties and Responsibilities) Design, develop and maintain a full stack web applications using .NET (C#), React/Angular, and Databases like MSSQL or Oracle and with knowledge on Web development fundamentals . Write clean, scalable, well-documented and testable code following established practices ensuring the application is performant. Collaborate with QA and Product teams to deliver high quality software. Troubleshoot production issues and participate in code reviews and sprint planning activities. Strong understanding of Git to manage code changes and track the applications history. Skills and Qualification (Functional and Technical Skills) Should have overall 5-6 years of experience. Functional Skills: Good understanding of SDLC process, Agile and Scrum methodologies. Should have good problem solving mindset. Should be able to articulate problems and solutions to Stakeholders. Technical Skills: Proficient in C#, .NET Core Framework, ASP.NET MVC, Web API, LINQ, and EF. Experience with RESTful API design, middleware customization. Strong understanding of TAP programming and dependency injection. Experience in clean architecture, SOLID principles, unit of work, and commonly used design patterns. Experience with unit testing framework like xUnit/NUnit and mocking frameworks like moq. Good experience with React.js or Angular JavaScript frameworks. Proficient in JavaScript, Typescript and UI design using Bootstrap or Material UI. Familiarity with frontend build tools like NPM. Strong knowledge of Microsoft SQL Server - Writing complex queries, stored procs, functions, indexing and query optimization. Experience with Git for version control. Good to have experience with Oracle Database writing PL/SQL procedures. Relationships & Collaboration The person joining in this role would be working closely with team members spread across both US as well as India. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Director

Bengaluru

7 - 11 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Job Description: Value Proposition Drives enterprise-wide cyber risk governance while aligning controls with strategic business priorities. Enables secure banking growth through proactive risk mitigation and cross functional stakeholder alignment. Job Details Position Title: Director - Cyber Governance, Risk & Controls (GRC) and Business Enablement (BE) Career Level: L4 Job Category: Director Role Type: Hybrid Job Location: Bangalore About the Team: The Cyber GRC team in India is a high-impact function embedded within the bank s global security strategy. We partner closely with business, legal, compliance, and technology teams to embed cyber risk thinking across the enterprise. The team ensures robust governance, standardized documentation, and measurable control effectiveness. Our goal is to enable secure business growth through a proactive and scalable approach to risk management. Impact (Job Summary/Why this Role Matters) We are seeking a dynamic and experienced Director of Cyber Governance, Risk & Controls (GRC) and Business Enablement (BE) to lead our India-based team and serve as a strategic partner to our US counterparts. This role will be instrumental in shaping, executing, and maturing our cyber risk programs while ensuring operational excellence and alignment to enterprise objectives. The ideal candidate is a strategic thought leader with strong execution capabilities, a deep understanding of governance and documentation standards, and a proven ability to lead high-performing teams. Key Deliverables (Duties and Responsibilities) Governance, Risk & Controls (GRC): Lead the revamp and uplift of the cyber Third Party Risk Management (TPRM) program, ensuring alignment with regulatory expectations and enterprise risk appetite. Design, build, and pilot a targeted cyber risk assessment program to proactively identify, measure, and address emerging risks. Elevate the quality, clarity, and consistency of policy, standard, and procedure documentation in alignment with corporate governance frameworks. Drive corporate and industry regulatory mapping to ensure full traceability and compliance across frameworks (e.g., NIST, ISO, FFIEC, RBI). Deliver impactful metrics, dashboards, and risk reporting, tailored to senior executive and board-level stakeholders. Business Enablement (BE): Partner with US-based portfolio and business enablement teams to support key operational activities in a follow-the-sun model. Lead the planning and delivery of processes and requirements that enable the broader enterprise risk-based cybersecurity strategy. Provide leadership and oversight for key enablement pillars including financial management, vendor engagement, workforce planning, executive reporting, and automation Strategic mindset with the ability to see the big picture while delivering tactical outcomes. Deep knowledge of cybersecurity risk, controls, policy, and documentation standards within a highly regulated environment. Experience leading cross-functional and cross-regional teams, with demonstrated success in influencing and executing across global stakeholders. Expertise in building forward-looking, resilient, and scalable programs grounded in market awareness and business alignment. Strong leadership presence with a passion for developing talent, building inclusive teams, and driving organizational growth Skills and Qualification (Functional and Technical Skills) Bachelor s degree in Information Security, Risk Management, Business Administration, or related field; Master s degree preferred. Minimum 10 years of experience in cybersecurity, governance, risk, or compliance and project/program management with at least 5 years of direct people leadership. Experience in the financial services sector strongly preferred. Familiarity with key regulatory frameworks and standards including NIST, ISO 27001, RBI, FFIEC, and others. Proven ability to analyze, report, and communicate complex risks and data to senior leadership and executive stakeholders. Leadership Qualities (For People Leaders) Operate with integrity, discretion, and a strong ethical compass. Lead investigations independently while coaching junior staff when needed. Serve as a trusted advisor to business units on risk, ethics, and resilience. Navigate ambiguity with composure and bring structure to complex situations. Relationships & Collaboration Partner with legal, HR, cybersecurity, compliance, and facilities security teams. Represent the investigative function in cross-enterprise incident reviews and audits. Engage with law enforcement and regulatory bodies when required.

Lead Analyst - India Accounting

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Job Title: Lead Analyst - India Accounting Job Category: Manager Job Level: P3 Job context: Accounting professional with 8 to 10 years of hard-core experience in Indian corporate Accounting with detailed exposure into financial accounting, Analytics, Indian taxations, statutory compliances around SEZ, FEMA, MCA. The ideal accounting professional must have strong knowledge of Indian GAAP, US GAAP and regulatory governance. Technical Skill Requirements Financial Accounting & Reporting End to end financial accounting – Month end closing, Accruals, Prepaid accounting, Lease accounting, PPE, export revenue calculations in compliance with Indian accounting standards. Prepare and post GL monthly journal entries with detailed supporting documentation to provide a clear audit trail within agreed timelines. Prepare monthly and annual financial statements along with applied schedules, disclosures and detailed substantiation and work with auditors to accomplish statutory audit. Follow monthly /quarterly / annual compliances with ROC, SEZ, MSME, FEMA. Engagement with AD Banker, timely submission of SOFTEX and clearing EDPMS/ IDPMS breaks. Transaction processing such as bank payment advises, invoice preparations, debit/credit notes. Preparation of Controller/CFO pack covering all key highlights, variance analysis, GAAP analysis, compliance tracking, ongoing projects, open issues, and mitigation action plans. Reconcile balance sheet accounts with utmost accuracy. Escalate variances to process owners for resolution and facilitate resolution of exceptions/aged items. Understanding about tax computations, deferred tax accounting, AMT accounting, GSTR2A/ GSTR 2B reconciliations, etc. Payroll & compliances Understanding & Accounting of payroll components, benefits awarded, recoveries, F&Fs, stock option plans issued to employees. Coordinate with HR & Payroll team ensuring all statutory balances in accounting books align to HR records and timely payment of statutory dues. Understand actuarial calculations on Gratuity, leave encashment & accounting treatment. Department & Business owners Establish good governance with business owners & understand the ongoing projects, vendor contracts, SOW, Purchase orders etc. Coordinate with business owners to best accrue the expenses to avoid deviation with actual invoice. Challenge business owners on any process deficiencies, delay in receiving invoices or any information. Internal control and accounting compliance Maintain detailed standard operating process documents relating to accounting, compliances, and internal controls. Understand and follow the applicable internal controls in place and highlight risks / delays in timely manner to management. Ensure high level of accuracy in General Ledger and adhere to period-end close SLAs. Operational excellence Recommends potential process improvements, coaches team, and participates in the coordination of efforts and drive special Projects as assigned by management. Builds relationships with internal/external customers and collaborates to resolve issues and strengthen the process. Stakeholder management skills including ability to present business packs at key forums. Exposure to system implementation Stay connected and build good connect with all departments personnels in AP, FPA, Tax, Payroll, Facility, Business to be aware of India operations & impact on accounting & associated compliances. Personal Skill Requirements Excellent written and spoken communications skills. Strong analytical skills Efficient and well organized, able to work under tight deadlines. Outstanding attention to detail, accuracy, and ability to multitask. Comfortable working in standard shift timings of 1 pm to 10 pm IST Ability to be flexible with job duties, scope of work, and shift timings (especially during period-end close) Being innovative and suggesting process improvements and simplification ideas Proven capability to work independently without hand holding and exercising sound judgment & initiative. Required Education And Experience Education and certifications: CA / CPA / CA Inter/ master’s degree in finance or accounting. Good knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) Strong knowledge & understanding of Indian GAAP & US GAAP requirements. Work Experience 8 - 10 years of experience in Core corporate Indian Accounting, Statutory compliances, Indian taxation, statutory Audits, with focus on financial accounting and reporting activities. Working knowledge of PeopleSoft ERP system (PSGL), Tally, EDPMS, SEZ portals, DGFT, Internet Banking. Preferred to have US GAAP and Indian GAAP exposure and prior experience of working with MNCs / GCCs / GICs / Big4. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. Show more Show less

Lead Advisor - ORM - Oversight - Business (Credit)

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Job Title: Lead Advisor - Operational Risk Management Management Level: P3 Job Category: Manager Job location – Bengaluru About The Job This Second Line of Defense role is responsible for assessment and oversight of risks taken by the Bank at an intermediate to advanced level of ability. The role provides oversight of the First Line of Defense activities through objective risk assessment, effective challenge, monitoring, and reporting of the Bank's Risk Profile, including top and emerging risks. It facilitates the development of analyses and reports to support the appropriate identification, assessment, monitoring, and reporting of new or existing risks and assists in the review and enhancement of internal controls. This role gathers and maintains a strong knowledge of new or emerging risk management techniques and trends through professional networking and industry involvement and develops collaborative partnerships with internal departments, external auditors, regulatory agencies, and other stakeholders to support the company's Risk Management Framework. The role will be responsible for performance of the Second Line Risk Oversight in the area of Credit Risk. Therefore, the role requires good knowledge of Credit Risk and compliance risks in a bank and a broad understanding of the control environment mitigating those risks. This will require broad knowledge of Consumer / Commercial Lending products and services, as well as applicable laws and regulations for successful engagement with the first line business and Business Risk and Control. The role requires to interact closely with first line Business Unit (BU) leaders, Business Risk & Control associates (BRCs) and other stakeholders in First Citizens India and/or in US, for their day-to-day work. Further, the role will require to discuss key findings and observations (if any) with the stakeholders and disposition identified gaps as per the Operational Risk Oversight procedures and should follow the relevant First Citizens Bank (FCB) standards for reporting of an Operational Risk Event (ORE) and Issues Management, and timely first line business risk & control (BRC) actions in resolving the gaps to mitigate the relevant risks. The person in this role should have strong risk management expertise, exceptional written and oral communication skills, strong understanding of banking business processes, stakeholder management skills and the ability to manage multiple projects and deadlines at once. Further, the person should have a strong understanding of various banking processes broadly including but not limited to operations, credit, finance, and corporate functions such as human resources, facilities and administration. The right candidate will be a pivotal team member in establishing and supporting strong governance within the function. The ideal candidate will be a self-starter, able to work independently and capable of supporting leadership and providing innovation for the risk function. Experience in providing Risk Oversight in a bank or large financial institutions is preferred. Exposure to performing review and challenge activities as part of second line risk management is preferred. The Ideal Candidate Will Risk Management - supports the planning, execution and formal review of FCI’s First Line & Second Line Risk Programs as per First Citizen Bank’s (FCB) ERM framework and ORM framework. Maintains relations with the BRC and timely escalates any key matters to the ORM Leadership for necessary actions. Subject matter expertise – Provides credible and effective risk-focused review and challenge to FCI Business functions based on industry knowledge and gained expertise Committees and Projects - Provides support for other ERM & ORM programs and initiatives. Participates as a risk advisor on project teams or governance structures to provide guidance on risk best practices, processes, and regulatory requirements Audit & Regulatory Support - Assists in managing preparation activities for ORM Internal Audit and regulatory exams. Partners with managers to ensure components are received in a timely manner for posting prior to exam start. Ad-Hoc Support - Assist in providing support to Ad-hoc requests (as required) What You’ll Bring Provide effective challenge on first line Risk Program for FCI (RCSA, ORE, Issues Management, etc.). Provide risk oversight of business functions of FCI for adherence to applicable Enterprise Policies & Standards. Provide risk oversight of business functions of FCI for adherence to applicable laws & regulations governing U.S. banks in the areas of Credit Risk. Mange timely and high-quality delivery of assigned responsibilities. Ensure review and challenge is performed as per procedure and in prescribed templates and formats. Report and escalate any matters impacting the risk profile of the business functions and / or timeliness of delivery of assigned responsibilities. Risk and control frameworks as it applies to global banks. Operational & Compliance risks as it relates to banking in general. Knowledge and experience of risk management in Credit Risk Management of a US Bank including but not limited to Credit Enablement, Credit Transformation, Portfolio Monitoring, Credit Modelling, etc. Knowledge of industry practices in the areas of Credit Risk Management and defining KPIs / KRIs Second line review and challenge activities Strong communication skills both written and oral Analytical and logical thinking Working knowledge of MS tools such as word, Excel and PPT Education And Experience Bachelor's degree or higher in the field of Finance, MBA in Finance, related disciplines Hands-on experience in providing second line oversight and effective challenge in one or more of the following; operations, credit, finance, and corporate functions such as human resources, facilities, and administration Experience in providing 2nd Line Review & Challenge or similar 2nd Line roles. 8 to 10 years of banking or financial services risk management experience Certifications CIA, CAMS, CFE (These are good to have but not mandatory) Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. Show more Show less

Senior Advisor - Business Risk and Controls

Bengaluru

3 - 7 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Job Description: Role : Senior Advisor Business Risk & Controls Management Level : P2 Job Category : Senior Associate The Senior Advisor Business Risk & Controls will be responsible for evaluating control procedures and processes addressing operational and compliance risks for the bank. In this process they will adopt the banks control testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of control testing, discussing delays and escalating any roadblocks to the manager. Additionally, the person in this role will assist with ad hoc and special projects. The Senior Advisor, in this role assumes responsibility as tester for assigned key controls on various operational and compliance risk topics and is required to test controls which are automated, manual, preventive, detective and deliver the following: Complete testing of specific number of controls allocated in a month Ensure all risks associated with the control are adequately assessed Ensure the quality of documentation meets the required standards Address any Quality Assurance (QA) comments for the testing performed Communicate the results of the control testing to relevant stakeholders and ensure necessary buy in Monitor and follow-up of remediation plans and their statuses to ensure effective risk mitigation This role provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization.

Senior Analyst - Banking Operations (ACH & Wire Operations)

Bengaluru

6 - 7 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

The Senior analyst will deliver high quality customer service and perform daily processing of financial transactions in a fast paced, time sensitive operations environment. The Senior analyst will conduct all aspects of wire transfer activity and ACH Operations in an effective and accurate manner with an innovative mindset. Role: Senior Analyst Banking Operations Management Level: P2 Shift Timings: 5.30 PM - 2.30 AM Working Mode: Hybrid The ideal candidate will: Processes, verifies, submits, and receives wire transfers in accordance with established Bank procedures. Conducting routine analysis for STP improvements, repair, and processing of domestic and international electronic wire transactions with high accuracy Monitor and manage wire transfer queues, prioritize high value transactions and action the tasks based on the urgency and importance. Comply with repairs/verifications, complying with the cut-off times stipulated for each process. Process and verify inbound and outbound ACH (Automated Clearing House) transactions. Handle Proof of authorization, disputes, ACH onboarding and ACH Positive pay Expedite exception handling by reviewing reject file, customer account information, using the above to determine to process or return items. Ensure handling of all rejected items by balancing the reject file to the totals on the ACH return file report. Help out, when necessary, by performing other related duties which may be necessary from time to time. Help analyze operational needs and provide input for project requests to address identified needs. Act as a first line of defense by addressing flags raised by transaction system. Assist the Manager in implementing adequate operational controls, mitigating risks, and ensuring regulatory compliance. Serves as initial escalation for more junior staff. May assign work to team and monitor completion and quality of work. What You ll Bring: Broad understanding of bank products, regulations, processes, and procedures. Thorough knowledge of NACHA clearing and ACH operations Thorough knowledge on SWIFT, ISO 20022 message types Strong grasp of the payment s domain Good comprehension of US clearing houses and the US market. Exceptional communication skills, with the ability to convey well-structured, independent ideas. Proficient in both verbal and written communication at all organizational levels. Highly detail-oriented with a strong attention to detail. Exercises sound judgment within established guidelines and practices to determine appropriate actions. Strong adherence to processes and procedures. Skilled in multitasking and managing heavy workloads. Proficient in identifying and mitigating risks. Executes tasks with efficiency and speed, maintaining strong attention to detail and deadlines. Capable of prioritizing deliverables and assignments effectively. Proficient in extracting and presenting data from various systems. Demonstrates strategic thinking. Education and Experience A degree or master s degree in Banking and Finance. At least 6 years of experience in ACH and Wire operations or a similar role within financial services. Comprehensive understanding of ACH and wire transfer systems and processes. Familiarity with regulatory requirements pertaining to ACH and wire transfers.

Software Test Engineer

Bengaluru

5 - 7 years

INR 15.0 - 22.5 Lacs P.A.

Hybrid

Full Time

Quality-gating a host of mission-critical Enterprise applications for a large bank and thereby enriching ones domain knowledge of the latest and greatest processes/protocols/standards in Payments domain on the one hand while enhancing one’s testing skills – both manual and automation - on the other. Job Details Position Title: Software Test Engineer – 2 Career Level: P2 Job Category: Senior Associate Role Type: Hybrid Job Location: Bangalore About the Team: Impact The Payments team is a group of diversified, competent , multi-skilled professionals who have championed the domain as well as the technology involved in the 5+ years since the team’s inception. They work as a team to conquer all kinds of challenges and are fully determined to get the job done , holding themselves to the highest standards of workmanship / craftsmanship always as they execute their projects. New joiners can be sure to amass immense knowledge about domain and technology thanks to the free flow of information and mentorship provided by seasoned IT professionals who have been part of this team for so long. The integrations (applications) built by the person playing this role helps drive transformation goal for the organization by significantly improving the ways the Payments onboarding had been handled previously. Key Deliverables 5-7 years of experience testing Enterprise applications . Develop and maintain scalable and robust automated test frameworks and scripts. Perform code reviews of automate test scripts and ensure high standards for test quality and maintainability. Mentor junior QA engineers and provide guidance on best practices and careen growth. Must have experience in framework development in selenium using java or python. ISTQB or other relevant certificates. Collaborate with developers, product team and other QA team members to understand the product requirements. Develop & execute test cases to ensure software quality. Create test plan & test strategy based on the product requirement. Identify, document & track bugs using issue tracking tools like Jira. Assist in maintaining and enhancing automated test scripts and frameworks. Run regression tests to verify bug fixes and ensure existing functionality is not affected. Have understanding in methodologies, tools, and processes. Contribute to the improvement of QA processes and best practices. Detailed working knowledge in functional and API (REST & SOAP) testing. Strong knowledge of programming language Java (Preferred) & python (additional). Strong knowledge in OOPS concepts. Exposure to test automation tools such as selenium, postman API test automation – Karate framework or restassured. Understanding of version control systems such as Git. Strong analytical and problem-solving skills. Good communication and teamwork abilities. Eagerness to learn and grow within a fast-paced development environment. Knowledge of CI/CD tools such as Gitlab CI, Jenkins. Skills and Qualification Functional Skills: Payments or Finance domain (good to have) Great Communication Skill Verbal & Written Technical Skills: Manual/Functional Testing Test Reports/Test Strategy Karate / Cucumber / RestAssured API Testing SQL Scripting languages - Java/Python PerfTesting – NeoLoad/JMeter Gitlab/CICD AWS/Any cloud experience

Software Engineer

Bangalore Urban, Karnataka, India

5 - 6 years

Not disclosed

On-site

Full Time

Software Engineer - II - .Net Developer Take ownership of full-stack development, from building robust APIs to creating dynamic, user-friendly front-end interfaces. Work with a modern stack including .NET Core, React/Angular, and Database to build adaptable, maintainable applications with clean and scalable code in a collaborative environment. Job Details Position Title: Software Engineer II Job Category: P2 Job Location: Bengaluru About the Team: We are a team that works for a shared mission with a strong work culture rooted in values like integrity, innovation and collaboration, and a strong focus on building and owning products. As a full stack developer, you will play a critical role in building and enhancing business applications used across the organization. Your work will directly impact operational efficiency and user experience contributing to key business goals. Key Deliverables (Duties and Responsibilities) : Design, develop and maintain a full stack web applications using .NET (C#), React/Angular, and Databases like MSSQL or Oracle and with knowledge on Web development fundamentals. Write clean, scalable, well-documented and testable code following established practices ensuring the application is performant. Collaborate with QA and Product teams to deliver high quality software. Troubleshoot production issues and participate in code reviews and sprint planning activities. Strong understanding of Git to manage code changes and track the application's history. Skills and Qualification (Functional and Technical Skills) Should have overall 5-6 years of experience. Functional Skills: Good understanding of SDLC process, Agile and Scrum methodologies. Should have good problem solving mindset. Should be able to articulate problems and solutions to Stakeholders. Technical Skills: Proficient in C#, .NET Core Framework, ASP.NET MVC, Web API, LINQ, and EF. Experience with RESTful API design, middleware customization. Strong understanding of TAP programming and dependency injection. Experience in clean architecture, SOLID principles, unit of work, and commonly used design patterns. Experience with unit testing framework like xUnit/NUnit and mocking frameworks like moq. Good experience with React.js or Angular JavaScript frameworks. Proficient in JavaScript, Typescript and UI design using Bootstrap or Material UI. Familiarity with frontend build tools like NPM. Strong knowledge of Microsoft SQL Server – Writing complex queries, stored procs, functions, indexing and query optimization. Experience with Git for version control. Good to have experience with Oracle Database writing PL/SQL procedures. Relationships & Collaboration The person joining in this role would be working closely with team members spread across both US as well as India. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Show more Show less

Associate - KYC

Bengaluru, Karnataka, India

125 years

Not disclosed

On-site

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Preposition: Responsible for processing expertise when performing the department’s daily operational tasks and when providing operational support to internal business partners and/or Clients. Responsibilities may include but are not limited to establishing and ongoing Onboarding, KYC and ongoing maintenance of all commercial client information files (CIFs), deposit products, online banking & cash management services function for all clients onboarded within the bank. This team will be based out of its Bangalore GDC Job Details Performs assigned activities required to support Global Operations. Works independently and has proven expertise that is applied to the essential functions. Utilizes knowledge or resources to resolve complex issues; seldom encounters issues requiring escalation. General operations functions may include, but are not limited to: Position Title: Associate KYC Career Level: S4 Job Category: Fresher Role Type: Hybrid Shift Timings: 2.00 PM - 11.00 PM Job Location: Bangalore About The Team Client Advisory Services (CAS) is an organization within Enterprise Operations consisting of client-facing, operational support, quality control, KYC, automation, and other business services teams. Client Facing teams support SVB Commercial, CIT Onboarding and FCB General Bank clients of all segments. Impact (Job Summary/Why This Role Matters) This role exists to ensure that every client interaction through the advisory services journey is seamless, compliant, and client-centric. In a complex regulatory environment, By being part of this team, candidates will play an active role in driving First Citizens’ commitment to operational excellence, client trust, and strategic growth, making them a critical enabler in the bank’s global success story. Key Deliverables Performing validation and/or quality control checks for all accounts onboarded in the bank in line with the global KYC standards across jurisdictions Communicate effectively with various cross-functional business team partners and bank clients. You will serve at the forefront of our client’s experience and ensure all information is accurate before onboarding the client. Research and reach out to your colleagues if any critical information is missing to comply with regulatory requirements. Setting expectations and delivering consistent follow up to ensure completion of the application is a critical deliverable in this role. Utilize your organization skills to track response and follow through with case resolution and use problem-solving skills to handle issues with diplomacy, tact and efficiency. Play a major role in mitigating firm and client risk; as a result, you will use effective research skills while managing the client experience and internal partner expectations. Share joint accountability with one’s direct manager for goal development, training initiatives, and partner feedback. Functional Skills Skills & Qualification: Excellent oral and written communication skills. Demonstrated expertise of bank products, regulations, department processes & procedures. Candidates who are passionate about banking Operations, KYC, Onboarding, QC & willing to work in the US Shift. Technical Skills Fair understanding of the standard AML/KYC practices followed globally. Providing operational support to clients & business partners consistent with bank policy & procedures. Strong ability to multi-task, handle high volumes, and support cross-functional team Excellent written and verbal communication skills with ability to convey information. Solid networking skills, strong ability to establish relationships with internal clients. Strong attention to detail Provide operational support to clients & business partners consistent with bank’s policies & procedures. Qualification Bachelor’s Degree (preferably commerce) At least 0-1 year of prior work experience within Onboarding, Quality control or KYC – Know Your Customer process at any bank. Proficiency in MS products (CRM, Outlook), database apps, workflow platforms &/or analytics tools, is a plus. Relationship & Collaboration Reports to: Supervisory Partners: Analyst and Senior Analyst Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. Show more Show less

Senior Manager - Credit Review

Bengaluru, Karnataka, India

125 years

Not disclosed

On-site

Full Time

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Preposition Be at the Vanguard of Credit Review Team and Lead the implementation and ongoing delivery of a robust independent challenge and review of first-line credit risk responsibilities, including the delegated loan approval authority granted to CRM, in accordance with the Credit Review Post Approval Review Framework. Job Details Position Title: Senior Manager - Credit Review Career Level: L2 Job Category: Assistant Vice President Role Type: Hybrid Job Location: Bangalore About The Team The Credit Review team supports Commercial Lending Origination activity across the back and to assess whether activity is in line with risk appetite and to assess underwriting quality and 2nd line credit approval support. The Lead Advisor Credit Review will be responsible to 1) Evaluate transactions sampled versus risk appetite, policies and procedures and provide feedback to 1st and 2nd line stakeholders involved in the origination process. 2) Prepare a quarterly assessment of sampled lending activities to determine alignment with Bank’s risk appetite and provide reports to Risk Committees and Board. Impact The role will be part of Risk Management, India and supporting the global Credit Review in all aspects of the global Credit Review program. The successful candidate will lead the team in providing support to the global efforts of executing the sample testing and Identify deficiencies and areas of corrective feedback. The role will work with a team of resources with solid Credit Review experience and skills, partners with global stakeholders to establish effective collaboration and partnership to build and manage talent capabilities. Communicates and collaborates across a broad set of stakeholders. Responsive to changes in the business environment. Key Deliverables Process Lead the implementation and ongoing delivery of a robust independent challenge and review of first-line credit risk responsibilities, including the delegated loan approval authority granted to CRM, in accordance with the Credit Review Post Approval Review (PAR) Framework. Perform file testing for commercial lending origination activity across FCB based on areas of growth and emerging risks using the line-sheets and sample population provided monthly. Sample, review and challenge commercial loan origination activity across FCB, inclusive of steps taken to review and approve transactions. Evaluate transactions sampled versus risk appetite, policies and procedures and provide feedback to 1st and 2nd line stakeholders involved in the origination process. Identify deficiencies and areas of corrective feedback. Provide results for consolidated analysis used in the preparation of a quarterly assessment of sampled lending activities to determine alignment with Bank’s risk appetite and provide reports to CRC, EROC, and BRC Leadership And People Management Define talent/skill needs and resource requirements keeping in mind process evolution and emerging technologies. Provide clear definition of roles, responsibilities, individual goals, and performance objectives for the team. Provide regular, constructive feedback to maximize positive impact of individual team member’s talent. Create and support a collaborative team environment. Build collaborative and effective partnership with Credit Review functional leads to ensure seamless support and delivery of services. Functional Skills Skills and Qualification 9+ years of experience in credit risk management / Audit Function. Knowledge of financial services/ banking domain. Experience in Commercial Lending and underwriting. Excellent written and verbal communication skills. Stakeholder management skills, e.g., effective forward-looking planning, communication, and delivery of services. Able to effectively manage tasks as agreed. Efficient and well-organized workflow and process design skills. Outstanding attention to detail, accuracy of information. Ability to work in a team environment and coordinating with various stakeholders. Act as a change agent coaching staff in areas with noted deficiencies and sharing any observed best practices. Technical/Business Skills Advanced working knowledge of MS- Office tools like excel, PowerPoint. Microsoft Office (Word, Excel, PowerPoint, and Outlook) Leadership Qualities 4+ years of experience in managing people and functions. Empathy: Understands and cares about team members' feelings and perspectives. Communication: Clearly conveys ideas and listens actively. Inspiration: Motivates and encourages the team to achieve their best. Conduct regular one-to-one or team meetings to assess any knowledge gaps and remediate them. Ability to effectively collaborate and influence to lead cross-functional teams. Ensure Ongoing and timely feedback and coaching of staff to sustain strong control culture and an unwavering commitment to excellence in execution. Provide new team members with adequate learning opportunities. Support training programs for the team leveraging subject matter expertise and experience. Mentor and manage team members to meet goals and deliver strong support to business partners. Qualification Relevant Bachelor/ Master’s degree preferably in finance Relationships & Collaboration Reports to: Associate Director – Risk Management Partners: Senior leaders and cross-functional teams. Leads: A team of 4 Lead & Senior Advisors. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. Show more Show less

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First Citizens India

First Citizens India

First Citizens India

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Banking

Raleigh North Carolina

10001 Employees

41 Jobs

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