426 Intune Jobs

As an Audio Visual Engineer at Wipro Limited, you will play a crucial role in ensuring seamless audiovisual experiences, with a specialization in Microsoft Teams and Zoom. Your responsibilities will include designing, implementing, and maintaining AV systems to provide optimal functionality and user satisfaction. This role demands proactive maintenance, attention to detail, and the ability to bridge technology and people effectively. Key Responsibilities: - Design, implement, and maintain AV systems to ensure optimal functionality and user satisfaction. - Specialize in Microsoft Teams and Zoom to deliver high-quality audiovisual experiences. - Perform proactive maintenance to ensure system reliability and uptime. - Resolve tickets efficiently to maintain high user satisfaction and system performance. - Track and report on key performance metrics such as system uptime, ticket resolution time, user satisfaction, and project completion rate. - Ensure configuration accuracy and compliance with Intune policies. - Monitor and improve meeting success rates. - Work with Polycom and Logitech devices for seamless integration and functionality. - Manage and maintain Crestron devices for optimal performance. - Provide technical support and training to users to enhance their experience with AV systems. - Collaborate with other IT teams to ensure cohesive and comprehensive support. Skills Required: - Strong knowledge of AV systems and technologies, particularly Microsoft Teams and Zoom. - Excellent troubleshooting and problem-solving skills. - Ability to manage and resolve tickets promptly. - Attention to detail and proactive maintenance skills. - Strong communication skills to bridge technology and user needs. - Experience with Intune compliance and configuration accuracy. - Ability to track and report on performance metrics. - Proficiency with Polycom, Logitech, and Crestron devices. Qualifications: - Bachelor's degree in a related field or equivalent experience. - Proven experience in AV engineering and support. - Certifications in relevant technologies are a plus. - Strong understanding of AV system design and implementation. - Experience with Microsoft Teams and Zoom. - Excellent troubleshooting and problem-solving skills. - Ability to work independently and as part of a team. - Strong communication skills, both written and verbal. - Ability to manage multiple tasks and projects simultaneously. - Experience with Polycom, Logitech, and Crestron devices. - Familiarity with Intune for device management and compliance. - Willingness to work the second shift. Mandatory Skills: Windows Server Admin Experience: 3-5 Years Join Wipro and be part of a modern digital transformation partner that values reinvention and constant evolution. We are looking for individuals who are inspired by reinvention and are eager to realize their ambitions in a purpose-driven environment. Applications from people with disabilities are explicitly welcome.,

You have over 2 years of experience in Mobile Device Management with a focus on managing and administering solutions such as Intune and MobileIron. Your responsibilities will include overseeing the mobile device enrolment, configuration, and maintenance process within the MDM solutions. Additionally, you will be developing and enforcing mobile device policies to ensure compliance with company standards and security protocols. You will also be responsible for implementing and managing mobile security policies, troubleshooting mobile device issues, and collaborating with various departments to align MDM solutions with overall business objectives. Maintaining comprehensive documentation of the MDM environment, configurations, and procedures, as well as generating reports on device compliance, inventory, and performance metrics will be part of your regular tasks. Furthermore, you will be involved in Mobile Application Management, resigning Android and IOS Applications on Public and Private stores, as well as implementing and supporting rugged device management solutions tailored to industry-specific needs. Providing training and support to end-users on device usage and best practices will also be a key aspect of your role. This is a full-time, permanent position with a Monday to Friday schedule. The work location is in person. Application Questions: - How many years of hands-on experience do you have in Android and IOS Applications - How soon can you join in days Experience Required: - Mobile Device Management: 3 years - Intune: 3 years - MDM Administration: 2 years (Preferred) - MobileIron: 1 year (Preferred),

The position of UEM/Endpoint Management Specialist based in Pune is currently available on a Contract to Hire basis. As a dedicated and experienced Technical Lead, you will be responsible for managing the Unified End Point Management platform. Your key responsibilities will include owning the entire lifecycle of End user computing services, encompassing planning, deployment, and continuous improvement. You will be accountable for the Service Operations and delivery of the End user platform services, which involve tasks such as Application Packaging using MSI technology, Intune publishing, and Virtualization of software using App-V. Your expertise in Microsoft MECM and Intune, along with architectural experience in managing and operating the platform, will be essential for this role. Your responsibilities will also extend to managing software lifecycle management from procurement to disposal, as well as handling Hardware Asset lifecycle. Operational acceptance of project deliverables and operational change assessment will fall under your purview. In this role, you will design and deploy Windows and mac Gold images in accordance with Microsoft release cycles, and you should have experience with migration and remediation of software packages. Collaborating with stakeholders to understand business requirements and translating them into technical solutions will be a crucial aspect of your role. Developing and maintaining service roadmaps to ensure alignment with business goals and technology trends, monitoring service performance, and implementing necessary improvements to meet SLAs and KPIs will be part of your responsibilities. You will also manage vendor relationships to ensure effective utilization of third-party services and support. Conducting regular service reviews and audits to ensure compliance with organizational policies and standards will also be a key aspect of your role as a UEM/Endpoint Management Specialist.,

As a leading provider of comprehensive human resource services in India, Viraaj HR Solutions is dedicated to empowering organizations by connecting them with the best talents in the industry. Our mission revolves around fostering a culture of respect, integrity, and collaboration, ensuring that both our clients and candidates thrive in a supportive environment. We are committed to tailoring recruitment strategies to meet the unique needs of each business, thereby driving success effectively. In this role, you will be responsible for managing and administering Microsoft Intune and SCCM environments. Your duties will include designing and executing software deployment strategies, offering expert guidance on Windows operating systems and troubleshooting, configuring and maintaining group policies for optimal system performance, overseeing endpoint security measures and compliance protocols, collaborating with IT teams to enhance system performance and reliability, conducting regular system audits and assessments, providing technical support to end-users regarding software issues, implementing data backup and recovery solutions, monitoring system performance, conducting necessary upgrades, documenting system configurations and operational procedures, assisting in the development of IT policies and procedures, coordinating with vendors to resolve complex technical issues, training and mentoring junior staff on best practices and new technologies, and ensuring the integrity and security of company data. To excel in this role, you should have proven experience as an Intune and SCCM Subject Matter Expert, a strong understanding of Windows OS and troubleshooting techniques, experience in network configuration and management, familiarity with Active Directory and Group Policy management, solid experience with endpoint security solutions, knowledge of data backup and recovery procedures, excellent problem-solving and analytical skills, strong communication and interpersonal abilities, the ability to work independently and within a team, relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate (preferred), experience with the ITIL framework (preferred), knowledge of cloud services (advantageous), the ability to manage multiple tasks and priorities effectively, being detail-oriented with strong organizational skills, and a proactive approach to learning and development. This is an on-site position based in India, and candidates should be prepared to work in a dynamic office environment.,

You are an exceptional, innovative, and passionate individual looking to grow with NTT DATA, a forward-thinking organization committed to inclusivity. Currently, we are seeking a Technical Analysis Senior Analyst to join our team. As a Technical Analysis Senior Analyst at NTT DATA, you will be responsible for supporting EPM Desktop Engineering SCCM/Intune operations. Your role will involve deploying security patches, applications, and settings using SCCM Configuration Manager. You should have 1-3 years of relevant experience or an equivalent combination of education and work experience. You are expected to have a basic understanding of current scripting technologies, batch commands, and windows end-user platforms. Knowledge of Intune & Autopilot operations, vulnerability management, and configuration management principles is essential. Possessing Microsoft & ITIL certification would be advantageous. Your responsibilities will include monitoring and reporting on key metrics, troubleshooting and resolving operational and deployment issues, and ensuring compliance with service level agreements. Strong technical and communication skills are a must for this role. Join NTT DATA, a trusted global innovator with a $30 billion footprint. We serve 75% of the Fortune Global 100 and are dedicated to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in over 50 countries and a robust partner ecosystem. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. Be part of our team and contribute to our mission of moving confidently and sustainably into the digital future. Learn more about us at us.nttdata.com.,

Key Responsibilities: Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai). Educate end-users on maximizing technology usage and improve tech adoption. Perform device provisioning, desktop imaging, and software installations, and manage networking hardware. Monitor systems proactively using tools to identify and resolve performance issues. Ensure high availability and reliability of systems and applications through best practices. Manage infrastructure changes aligned with enterprise architecture and business continuity standards. Administer and support Microsoft 365 environments, including Exchange Online, Teams, and SharePoint. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD. Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management. Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios. Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach. Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus. Relevant certifications in Microsoft technologies or ITIL are preferred.

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Perform ITAM Operations role as per details provided and measured by stipulated SLAs / KPIs defined mutually between the client & UST. ITAM Operations - Daily new asset upload from ship reports (automation in progress for US, but will still be manual for EMEA, APAC, and Canada) - Hardware vendor management (assets received, but not listed on any ship reports) - ITALM mailbox monitoring and responding to emails, resolving user queries/issues - Managing the ITALM incident queue and resolving as per defined procedures/SLAs - Validation and monitoring of new Asset Management stories pushed to Production (Device Wipes, DMP auto-assigned computers, Exiting Worker notifications) - Ensure Bulk updates in ServiceNow on timely basis with 100% accuracy & validation - Ariba Kitting for Hardware process wherever applicable - Maintain Asset related data (Install, Add, Modify, Decommission & Retire/Dispose) - Investigate and resolve discrepancies and accuracy issues of the CMDB. - Track and maintain copies of warranties, maintenance agreements, and vendor contracts. - Ensuring Compliance to workflows of - Exiting Worker - Stolen/Lost/Missing Assets - Old Assets to be returned - RMA coordination with OEM vendors Tech Caf Services/UST Liaison - Ensure Asset-related Process/Performance improvements are implemented by respective teams (Tech Caf Services, SD) - Monthly meetings with Tech Caf Services technicians to update of any changes regarding ITAM processes, issues they are having, and general feedback - Training for new ITAM processes or changes in current processes in ServiceNow - Main point of contact for Tech Caf Services technicians regarding ServiceNow functionality or performing updates they do not have permissions for Finance Liaison - Weekly meetings with the FAR (Fixed Asset Reconciliation) team to provide insight on laptop/desktop assets - Liaise with Finance for Quarterly/Half-yearly reconciliation with Finance - Follow-up and close-loop actions related to discrepancies/accounting Various POC or Testing - Initial ServiceNow testing for Asset Management (created personal dev instance and took Asset Management training) - Ingram Micro e-waste trial pickups (regular and onsite wiping) - ServiceNow New York upgrade testing - On-going testing of enhancements / features implemented on Asset Lifecycle Platforms/tools (NH, MarketPlace, Snow etc) E-waste - Coordinate with e-waste vendor(s) & client Site contacts for pickups - Donation coordination between site, e-waste vendor and sustainability team - Monitoring e-waste stockroom thresholds - Updating of assets moving from stockroom to stockroom - Updating of assets to disposed in ServiceNow from disposal reports - Ensuring WIPE compliance by vendor & related workflows Asset Reporting - Creation of ad hoc reports for various teams regarding Hardware Assets (Device Engineering, Finance, Security, PAW) - Liaison for Dashboard creation & maintenance - Monitoring of KPIs, Dashboard health - Computer Report reconciliation (with Concur) - Mobile Report reconciliation (with Concur) - Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support Asset Analysis Auditing: - Data Analysis - Quality validations - Spot-checks - Conducting Periodic audits On Demand: - Participate or Drive special projects / activities like M&As, “Managed Devices Compliance”, Asset Management drives etc., Additional Knowledge & Skills: - Maintain all necessary certifications to perform required responsibilities in support of ITAM, specific computer networks, hardware, software and applications being supported - Basic knowledge of computer configuration, networking, Airwatch MDM. - The ability to multi-task and handle ever changing priorities - Willingness to learn new skills and work outside of your comfort zone with the end-user community - Ability to manage individual tasks that may require cross departmental communication and collaboration - Direct work experience in a contract management or purchasing and procurement capacity, including all aspects of strategy development and execution. Minimum Requirements: - 5+ years in asset management role & should be proficient using Excel to compare and combine data from multiple sources - Bachelor's Degree in Information Systems or Information Technology or equivalent experience required - Must have excellent communication skills, positive attitude, attention to detail and be engaging with end-users and client stakeholders. - Must be flexible and able to be work on various shifts (Morning, Afternoon, Evening & night) to include weekends if needed (not expected). - Experience with MAC, Microsoft(r) OS and Microsoft Office(r) applications - Experience with problem solving in a support-oriented environment - Exceptional soft skills and asset management skills - Team player, good communicator, self-directed work style and ability to multi-task Required Skills IT Hardware,It Asset Management,Asset Management,ITALM

Function Goal : To support the organization's information security efforts by assisting with the monitoring and initial analysis of security threats, providing support in risk management activities, and helping ensure compliance with security policies to protect the organization's information assets. Key Result Areas : Assist in the development, review, and maintenance of security policies and procedures and provide support for security-related documentation to ensure robust security frameworks are in place. Ensure compliance with relevant security standards and regulatory requirements and participate in internal and external security audits to ensure the organization meets all necessary guidelines. Assist in the development and implementation of new security initiatives and technologies. Provide support for security-related projects, including planning, execution, and monitoring. Coordinate with project teams to ensure security requirements are met. Monitor and assess the effectiveness of security training programs. Promote best practices and educate staff on security policies and procedures. Create and distribute security awareness materials, such as security bulletins, phishing simulations and posters to ensure all employees are well-informed and vigilant and have a high level of security awareness. Assist in identifying potential security risks and vulnerabilities within the organization's systems and processes. Participate in the evaluation of risks by analyzing the likelihood and potential impact of security threats. Use tools and techniques to document identified risks and share findings with senior team members for further analysis to ensure proactive risk management. Participate in training and development opportunities to enhance security skills and knowledge. Provide feedback on existing security processes and suggest improvements to enhance effectiveness and to ensure continuous improvement of security measures.

Your Role Manage and maintain standards within the HCL BigFix infrastructure across enterprise endpoints Proactively monitor system health, patch compliance, and software deployment activities Assist users and teams with analysis and resolution of endpoint-related issues Develop and deploy Fixlets, Tasks, and Baselines for automation and compliance Generate reports on patch status, inventory, and audit readiness Your Profile 4 to 12 years of experience in BigFix Administrationor Endpoint Management Proficient inFixlet development, patching workflows, and compliance reporting Strong scripting skills in PowerShell, Bash, or VBScript for automation and customization Experience with SACM, ITIL Incident Management, and Change Management processes Familiarity with Microsoft technologies (Azure, AD, Exchange, SharePoint) What will you love working at Capgemini Work on enterprise-scale endpoint environments supporting global operations Expand your expertise in BigFix, ITSM integrations, and compliance automation Clear career progression from operations to architecture and leadership roles Be part of high-impact projects that ensure endpoint security and operational excellence Thrive in a diverse, inclusive, and agile environment that values innovation and collaboration

Office 365 & Exchange Online, migrations, retention, recovery, Hybrid Exchange & Azure AD Connect, DNS management, Firewall & NSG troubleshooting (Windows & Azure), Network troubleshooting & load balancer support, PowerShell scripting.

We are seeking a Cloud Engineer to design, implement, and maintain cloud infrastructure (AWS, Azure, GCP). Key responsibilities include cloud architecture, system administration, automation, security, cost management, and documentation. Experience with migrating Exchange and SharePoint to cloud solutions is required. Proficiency in cloud platforms, infrastructure-as-code tools, programming, and scripting is essential. Strong analytical, troubleshooting, communication, and teamwork skills are necessary. Relevant certifications and experience in cloud engineering or DevOps. A bachelor's degree in Computer Science, Information Technology, or a related field

Min 2 Yr Exp Into Technical Support International Voice Required Skill- Active Directory/Troubleshooting/O365/VPN Any Graduate CTC - Up to 6 LPA+ Variables 24*7 US Shift 2 Way Cab 5 Days Working Location-E-City, Bangalore Contact- 8769866443( Neha )

Role & responsibilities Brief overview of the role Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned service delivery, and process improvement. Additionally, the Service Desk Engineer contributes to Incident and Problem Management, mentors team members, and supports projects to drive operational excellence and enhance user experiences. (mention about Microsoft stack, intune etc) Responsibilities: End-User Computing Management: Administer and manage Microsoft Intune for device provisioning, policy enforcement, and compliance. Handle advanced troubleshooting and support for end-user devices, including laptops, desktops, mobile devices, and peripherals. Optimize user performance through proactive issue identification and resolution. Asset and Configuration Management: Maintain and manage an accurate inventory of IT assets, ensuring compliance with organizational policies. Oversee the configuration management database (CMDB), ensuring it is up-to-date and reflects all hardware, software, and license details. o Implement and enforce best practices for asset lifecycle management, including procurement, deployment, maintenance, and disposal. Automation and Scripting: Develop and deploy PowerShell scripts to automate tasks and streamline IT operations. Leverage scripting to improve the efficiency of software deployments, patching, and configurations. Technical Support and Troubleshooting: Provide Tier 3 support for escalated issues related to end-user devices, Microsoft 365, and related software. Euromonitor International is the worlds on thousands of products and services around the world. Service Desk Engineer Tech Services Bangalore Troubleshoot and resolve issues with performance, connectivity, applications, and security. Collaborate with security teams to manage and support systems like CrowdStrike, Webroot, and Mimecast. ITIL-Aligned Processes: o Lead ITIL-aligned practices, including incident, problem, change, request, and configuration management. Ensure SLA compliance and drive continuous service improvements. Mentorship and Training: Provide mentorship and training to junior team members to enhance their technical skills and knowledge. Act as a point of escalation and expertise within the service desk team. Technical Documentation: Create and maintain detailed technical documentation, including SOPs, configuration guides, and troubleshooting guides. Maintain and share knowledge base articles for internal and end-user use. Project Involvement: Support IT projects related to end-user computing, including device rollouts, software upgrades, migrations, and asset tracking. Participate in planning, execution, and monitoring of projects, ensuring minimal disruption to users Technical Expertise advanced knowledge of: Active Directory o Operating Systems Windows, Mac, and Linux o Microsoft 365 Admin Intune/MEM for device management and policy enforcement Security tools, including Mimecast, Webroot, and CrowdStrike Asset Management and Configuration expertise in managing IT assets and maintaining accurate configurations. Continual Service Improvement proactive in identifying and implementing service enhancements. Customer Service Management commitment to delivering exceptional user experiences. Problem Management strong problem-solving skills to resolve complex technical issues. Ownership and Initiative self-motivated with a proactive approach to responsibilities. Preferred candidate profile

Job Summary: We are seeking an experienced SCCM / Intune Application Packaging Specialist who will be responsible for the end-to-end lifecycle of application packaging, testing, and deployment using Microsoft Endpoint Configuration Manager (SCCM/MECM). The ideal candidate will also have deep expertise in automating OEM patches , streamlining the patch management process from OEM source to deployment via SCCM/MECM. Key Responsibilities: Ideal candidates should also be familiar with co-management, Intune, and MEM architecture. Package, test, and deploy applications using SCCM in accordance with enterprise standards and timelines. Analyze software requirements and perform application repackaging using SCCM builtin tools. Maintain a library of tested and validated software packages. Design and implement automated patching workflows to streamline updates from OEM vendors (primarily HP) into SCCM. Develop and maintain scripts (PowerShell, VBScript, etc.) for automation of routine application deployment and patching tasks. Work closely with security and compliance teams to ensure timely deployment of security patches. Monitor, troubleshoot, and report on the status of deployments and compliance using SCCM dashboards and reporting tools. Keep documentation up-to-date, including SOPs and deployment guides. Collaborate with IT support and desktop engineering teams to resolve application-related issues and incidents. Implement advanced strategies for patch testing, deployment, and rollback. Develop and present insights and recommendations to IT management. Stay updated on emerging technologies and industry trends and share knowledge within the team. Required Skills & Qualifications: 5+ years of experience in SCCM/MECM application packaging and deployment. Hands-on experience with MSI, MST, MSP creation, and PowerShell scripting. Strong experience in OEM patch automation and integrating third-party updates (e.g. HP Image Assistant) into SCCM. Proficiency with task sequences, custom detection methods, and SCCM reporting (SSRS or Power BI). Deep understanding of Windows operating systems and application compatibility. Experience with application lifecycle management and enterprise ITSM tools. Knowledge of Intune and modern endpoint management tools is a plus. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate ITIL Foundation Certification Soft Skills: Excellent problem-solving and analytical skills. Strong communication and documentation abilities. Ability to work independently and collaborate effectively with cross-functional teams. Detail-oriented with a proactive approach to system hygiene and security compliance.

Bulk hirng 4 Windows / Server support / Office 365 / AD / DNS / DHCP any grad / UG with min one years exp in international technical support can apply salary upto 8 LPA Immediate joiners excellnt comms Call / wats app Anisha# 9582261182

As a member of the Technology Engineering and Ops team, your primary responsibility will be to lead a team of skilled developers in the creation of next-generation applications focused on Modern User Experience. These applications will include Control UP, Aternity, Next-Think, Unified Print Management, and Thin clients (IGEL/WYSE). Additionally, you will oversee the development, management, and support of data visualization utilizing tools such as PowerBI, Graphana, and Tableau. Collaborating closely with a dedicated leadership team, you will play a crucial role in building a high-performing team that drives essential change and leadership initiatives throughout the organization. Your duties will also involve ensuring the reliability, resilience, security, and effectiveness of production solutions, with a strong emphasis on continuous monitoring and documentation. In order to establish operational excellence, you will define key metrics and KPIs to enhance governance, quality, and efficiency. By leveraging innovation and operational improvements, you will influence and enhance existing processes, positioning yourself as a thought leader in driving automation initiatives to enhance service health, manageability, and reliability. Your typical day will involve building strong relationships with various stakeholders, including business teams and management, to identify and resolve issues effectively. You will collaborate closely with Product Groups to deploy pre-released software, provide feedback, and drive enhancements into the products. Additionally, you will be responsible for managing multiple projects, stakeholder relationships, and reporting requirements. We are seeking a candidate with over 15 years of leadership experience in leading technical teams within a complex environment. You should have a strong background in Unified Print Management, Thin Clients management (Wyse and IGEL), Self-Healing technologies like Control UP and Aternity, and leveraging data analytics to enhance the end-user experience. Experience with Citrix Virtual Apps and Desktop or similar virtual desktop environments is essential, as well as knowledge of Citrix Cloud/Citrix Workspace. Proficiency in Endpoint management tools such as Endpoints, Intune, SCCM, Group Policy, and Thin Clients (including WYSE and IGEL) is required. You should have experience in building Power BI data marts, monitoring Power BI workspaces for performance issues, and defining reporting visualization standards. Previous experience in leading large enterprise development projects, strong troubleshooting skills, and the ability to work in Agile methodologies are highly desirable. A Bachelor's degree in computer science, engineering, or a related field is a prerequisite for this role. The ability to work in a shift model to support users across global geographies is also expected.,

You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Support, and 10+ years for Manager IT Support roles. In addition to technical skills, strong written and oral communication skills are essential for this role. The location for this position can be either Andheri East or Mahape, with working hours from 5 AM to 2 PM (India time). If you meet the requirements and are interested in this opportunity, please apply or send your CV to saeed.khan@scytech.com.,

Windows desktop engineering, Intune, SCCM, PowerShell automation, PowerShell Scripting, Workspace One, Google Workspace, OSD deployment, hardware/software troubleshooting, Agile methodology, vendor coordination, documentation, end-user systems.

Key Skills that will give you an advantage are: 2 to 4 years of relevant experience in the Microsoft Power Platform (Power Automate, Power Apps, Power Virtual Agents) solution and implementation space is a must-have. Experience developing and data-modeling with the Microsoft Dataverse Experience developing Power Apps Canvas, Model-driven and Portals Experience developing custom connectors within the Power Platform A clear understanding and use of Power FX and development methods Design, build and maintain digital process automation (DPA) using Microsoft Power Automate Cloud Flow Design, build and maintain desktop automation (RPA) using Microsoft Power Automate Desktop Flow Design, build and maintain business process automation (BPA) using Microsoft Power Automate Business Process Flow Development of Azure logic apps and functions will be beneficial Power BI and Power Virtual Agent development gives you an edge Proficiency in creating PowerShell scripts Programming/Scripting Languages: JavaScript, HTML, and CSS. Interact with clients, subject matter experts or business analysts to understand requirements, establish priorities and project scope, and manage expectations and project delivery. Prepare necessary documents including technical documentation, Integration Test Plans, Release and Deployment documentation. Understanding the software development lifecycle, and the ability to accurately communicate task status. We are looking for candidates with knowledge in: Development: C#, Microsoft .NET Development, CSS, JavaScript, WCF/REST, SQL Server Technologies: Power Apps, Power BI, Power Automate, Power Virtual Agents, SharePoint, Microsoft Teams, Exchange, Intune, Azure Front Door, PowerShell Schedule: Monday to Friday Experience: Microsoft Power Platform: 2 year (Required) Software development: 3 years (Required) Work Location: Hybrid

As a skilled professional in the field of Virtual Desktop Architecture, your primary responsibility will be to lead technical design and solution architecture in key areas such as CITRIX, VMWare, and MS AVD virtualization. Your expertise will be crucial in designing, installing, configuring, managing, and troubleshooting complex and large-scale projects. You will be expected to demonstrate architect-level skills in optimizing performance, scalability, security, high availability, monitoring, printing, connectivity, and group policy administration. Your role will involve providing comprehensive end-to-end architecture solutions that align with both business and technical requirements. This includes gathering and analyzing requirements from internal and external stakeholders to produce detailed specifications. Additionally, you will be responsible for investigating and proposing solutions, as well as obtaining customer acceptance for these solutions. Experience in migrating virtual desktops from on-premises to cloud environments, utilizing FSlogix technologies for user and Office 365 profiling, and implementing Azure site recovery for BCDR requirements will be essential for this position. You will also play a critical role in applying, implementing, maintaining, and documenting the AVD solution. The ideal candidate will have a proven track record of leading virtual desktop design and implementation efforts on complex projects. Strong technical leadership skills throughout the IT lifecycle, from analysis to production, will be required. You should also possess experience working in a matrix organization and leading projects from requirements capture to handover and knowledge transfer. Furthermore, a disciplined approach to network and infrastructure design, along with a deep understanding of Azure cloud services, is crucial. Proficiency in IP networking, VNet peering, Azure Firewall, and Azure Active Directory will be necessary to succeed in this role. In terms of education, a Bachelor's degree in computer science, Information Systems, or a related field is preferred. However, equivalent work experience will also be considered. Key attributes that will set you apart include excellent written, oral, and presentation skills, the ability to explain technical concepts in business terms, and the capacity to develop strategic customer relationships. You should excel in solving complex technical problems through methodical troubleshooting and collaborate effectively with engineering and product teams. Your skill set should encompass a range of technologies, including Exchange On-premise/Hybrid, JAMF Pro, Nexthink, SCCM, Systrack, VMware Horizon, Windows MSIX, Intune, M365 Suites of Products, Application-Packaging-Flexera-Admin Studio, Ivanti - UEM, Citrix Xenapp-Xendesktop, SharePoint Online, Azure Virtual Desktop, and Azure Virtual Machines. If you are a dedicated professional with a passion for virtual desktop architecture and a desire to drive innovation in this field, we invite you to apply for this exciting opportunity.,

The purpose of this role is to be the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives. You will be responsible for providing 24/7 support and exceptional customer service. Additionally, you will monitor and resolve alerts from Microsoft Teams Rooms Pro Management Portal, troubleshoot AV equipment, network connectivity, and applications, and maintain system reliability while minimizing downtime through proactive maintenance. Effective communication of updates and solutions in multiple languages is essential. It is important to stay current with tools, updates, and best practices. Specialized support areas include Security & Compliance (Device compliance, Windows updates), Mobile Support (Device setup, Intune, authentication), Network Troubleshooting (VPNs, network types), Messaging & Office Products (Outlook troubleshooting, integration), OS & Hardware (Device setup and hardware issues), and Conferencing & Collaboration (Microsoft Teams setup, navigation, and troubleshooting). Proficiency in the Japanese language (Read + Write + Speak) at N1 level is required. A Bachelor's degree in IT, Computer Science, or a related field is preferred. Relevant certifications such as SC-900, AZ-900, CompTIA A+, and Microsoft 365 Fundamentals are beneficial. In this role, you will be evaluated based on Service Desk Delivery (Adherence to TAT, SLA as per SoW, Minimal Escalation, Customer Experience) and Personal factors (Attendance, Documentation, etc). Join Wipro, a company focused on building innovative solutions and empowering individuals to reinvent themselves and their careers. Realize your ambitions in a purpose-driven environment that welcomes applications from people with disabilities.,

MNC Hiring For Technical Support /AD, DNS , DHCP , 365/ 8LPA Need min 1yr of relevant experience on paper in International Tech Support (Mandate) Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon / Pune / Bangalore - 1 year exp 5 days working 2 roster off Night Shifts Both side cabs Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

We are looking to hire a Technical Presales Engineer with a specialization in Microsoft Security products such as MDE, MDO, Sentinel, Purview, Intune, Entra ID, etc. The ideal candidate should have a strong understanding of cybersecurity principles and be proficient in using Microsoft security tools. As a Presales Engineer, you will be responsible for providing technical expertise to support sales, designing customized security solutions, conducting product demonstrations, leading Proof of Concepts (PoCs), and serving as a trusted advisor to our customers. To excel in this role, you should possess excellent communication and presentation skills, along with a Bachelor's degree in Computer Science, Information Technology, or Cybersecurity. Having relevant Microsoft certifications will be considered a plus. If you are passionate about cybersecurity and have experience in the field, we encourage you to reach out to us at careers@skysecure.ai to explore this exciting opportunity further.,

About the Role We are seeking a proactive and technically sound Sr. IT Support & System Administrator who will be responsible for managing and supporting a global IT environment. This individual will play a critical role in ensuring seamless operations, system efficiency, security compliance, and timely IT support across our distributed teams. The ideal candidate is a self-starter with a strong background in Microsoft & Google ecosystem administration, patch management, endpoint protection, network troubleshooting, VPN setup (NordVPN preferred), Intune configuration, and hardware/software support. Key Responsibilities Handle desktop support, hardware and software troubleshooting, and resolve IT service requests globally. Install, configure, and upgrade computer components, peripherals, and system software. Lead day-to-day IT operations including onboarding/off boarding coordination with HR. Manage Microsoft/Google services including migrations, updates, patching, and licensing compliance. Administer system operations including monitoring, reporting, auditing, performance tuning, and capacity planning. Set up and manage NordVPN, Intune, Active Directory, and user access controls. Maintain virtual environments and implement automation wherever applicable. Work with global teams (offshore and onshore) to ensure timely resolution and operational continuity. Maintain security protocols and ensure system protection against threats and vulnerabilities. Provide helpdesk leadership and minimize disruptions by resolving IT issues promptly. Contribute to the delivery of IT services within agreed service levels and budgets. Identify and implement service improvements without compromising quality or security. Experience : 5 to 8 Years Shift Timing : 4 PM to 1 AM IST Qualifications & Experience Associate or Bachelors degree in Computer Science, IT, or a related field; equivalent experience will also be considered. 5 to 8 years of experience in system or network administration. Certifications in Microsoft/Google or equivalent technologies are a plus. Hands-on experience with Microsoft 365, Google Workspace, Azure AD, Windows Server, and Intune. Strong understanding of networking protocols, security standards, and IT infrastructure. Working knowledge of virtualization technologies and automation tools. Proven ability to deliver in a fast-paced, global environment. In-depth experience in implementing and enhancing helpdesk and IT operations practices. Advanced understanding of security measures, data storage, protection strategies, and disaster recovery protocols. Strong analytical and problem-solving skills. A service-oriented mindset and the ability to prioritize tasks effectively. Clear written and verbal communication across global teams. A collaborative approach to cross-functional teamwork and support delivery. Perks and Benefits Lucrative Incentives Medical Insurance Quarterly Rewards & Recognition Team Parties & Outings Skills : - Microsoft 365 Administration, Google Workspace management, Windows Server, Active Directory, Intune, System Admin, System Administration and Configuration, VPN Setup, Patch Management, System Monitoring, Network Troubleshooting, Desktop Support, Virtualization, IT Security, Data Backup and Recovery, Helpdesk Management, Hardware and Software Support, Scripting and Automation, Performance Optimization, IT Asset Management, Global IT Support, Onboarding and Offboarding Support, Communication Skills, Problem Solving, ITIL Best Practices, Remote Team Support, Technical Documentation Work Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

Job Summary : As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Skills : • M365 Suite Administration • Entra ID • Windows Administration • Intune (MDM, Autopilot, MAM) • Networking • Active Directory • Printer Management • Incident Management • Application Support • Hardware Support Key Responsibilities : • Technical Support : Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance : Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting : Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support : Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving . • Security & Compliance : Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation : Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration : Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement : Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues. JD ETS L1/L2 Proprietary of Surya Technologies, Inc. Qualifications: • Experience : Proven experience in providing on-site IT support or a similar role. Minimum of 3+ years of relevant experience required. • Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. • Communication Skills : Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. • Problem - Solving : Strong analytical and problem-solving skills. Ability to work independently and as part of a team. • Education : Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills : • Certifications : Great to have any of the certifications(MS-900,AZ-900,MS-102,AZ-104,ITIL) • Customer Service : Strong customer service orientation with a focus on delivering high-quality support. • Adaptability : Ability to adapt to new technologies and work in a fast-paced environment. Benefits: • Transport and Meal Allowance : Allowance as per company policy. • Additional Perks : Opportunities for professional growth, skill development, and mentoring within asupportive and dynamic team.