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3.0 - 8.0 years
6 - 10 Lacs
Chennai
Hybrid
We have Multiple opening for Application Packaging - Chennai -- 3+ - long-term C2H if interested please share resume at archana@radiansys.com Secondary Skill Windows, MECM, Intune Primary Knowledge: - Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) Thanks & Regards, Archana Sharma I US IT Recruiter I Radiansys INC Email: Archana@radiansys.com Role & responsibilities Preferred candidate profile
Posted 3 days ago
5.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Mobile Device Management->Intune Preferred Skills: Technology->Mobile Device Management->Intune->Intune Educational Requirements Master Of Science,Master Of Technology,MCA,Bachelor Of Science,Bachelor of Engineering,BCA,Bachelor Of Technology (Integrated) Service Line Microsoft Practice
Posted 3 days ago
5.0 - 7.0 years
7 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About the role CrucialLogics seeking a HyperCare Consultant (Information Technology), for our remote team working out of India. Our company is currently in the process of expanding our managed services offerings.The user base is split between Windows and Mac operating systems and you will need familiarity with both. We actively encourage our employees to pursue new and applicable industry certifications and provide assistance and guidance to do so. CrucialLogics in an inclusive work environment and we place a strong focus on our largest asset, our employees. As a part of our team you will have a strong group of experienced IT professionals behind you to assist and guide you whenever needed. As you progress in your role you will be given the opportunity to get involved with various exciting deployment and migration projects related to the Microsoft stack and suite of services, expanding both your knowledge and experience level. What you'll do To be the first point of contact for a user base with varying levels of technical skill. Ensuring the best possible experience for users through efficient and personable communication. Supporting a mixed Windows and MacOS environment with a standard set of business-related peripherals to go along with them. Administration and upkeep of an Office 365 environment. Administration and upkeep of Active Directory via physical servers and Azure VMs. Intune Administration and upkeep. Keeping technical documentation up to date. Logging issues in company ticketing system. Following established MAC policies. Being Amazing!!! Active Directory Management: Design, implement, and manage Windows Active Directory environments, including domain controllers, Group Policy Objects (GPOs), and replication topology. Maintain and optimize Active Directory services, including DNS, DHCP, and AD Sites and Services. Manage and troubleshoot AD forests, domains, trusts, and OU structures. Ensure secure and compliant AD operations, implementing best practices for user and group management. Azure Active Directory: Manage and maintain Azure Active Directory, including user and group management, conditional access policies, and role-based access control (RBAC). Implement and support hybrid identity solutions, including Azure AD Connect, and manage synchronization and federation services. Configure and manage multi-factor authentication (MFA), single sign-on (SSO), and identity protection features in Azure AD. Monitor and troubleshoot Azure AD services and connectivity issues. Microsoft Certificate Authority: Design, deploy, and maintain Public Key Infrastructure (PKI) solutions using Microsoft Certificate Authority. Manage digital certificates, including issuance, renewal, and revocation processes. Ensure secure and compliant certificate management practices, including certificate templates, auto-enrollment, and key archival. Troubleshoot and resolve certificate-related issues for users and services. Azure Infrastructure as a Service (IaaS): Design and implement Azure IaaS solutions, including virtual networks, virtual machines, and storage accounts. Manage Azure resource groups, subscriptions, and billing. Configure and optimize Azure VM performance, security, and high availability. Implement backup and disaster recovery solutions in Azure. Monitor and maintain Azure IaaS environments, including performance tuning and cost optimization. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, or similar. Experience: Minimum of 5-7 years of experience managing Windows Active Directory environments. Proven experience with Azure AD and hybrid identity management. Hands-on experience with Microsoft Certificate Authority and PKI solutions. Strong background in Azure IaaS, including VM management, networking, and storage. Skills: Deep understanding of Active Directory architecture, replication, and security best practices. Proficiency in PowerShell scripting for automation and management tasks. Knowledge of network protocols, DNS, and TCP/IP fundamentals. Familiarity with cloud security principles and identity protection mechanisms. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication and documentation skills. Preferred Qualifications: Experience with Azure DevOps and Infrastructure as Code (IaC) using ARM templates, Terraform, or similar tools. Knowledge of Microsoft Intune and endpoint management solutions.
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Coimbatore
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Be the bridge between clients and solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues efficiently.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain accurate records of client issues and resolutions.- Stay updated with the latest technology trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of system and application troubleshooting.- Experience in providing technical support to clients.- Knowledge of system maintenance and performance optimization.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 3 years of experience in Apple macOS Management.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 4 days ago
4.0 - 8.0 years
6 - 8 Lacs
Gurugram
Work from Office
Job Position - Windows VMware Support Engineer Exp - 4-8 years Location - Gurugram Skills - Windows admin,VMware, MDM Mangement, SolarWinds Notice period - Immediate - 15 days We are looking for a skilled Windows & Vmware Administrator to join our IT infrastructure team. The ideal candidate will have hands-on experience in Windows server administration, VMware environments, endpoint management, MDM solutions, software deployment, and monitoring tools like SolarWinds. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and desktop environments, including patching, updates, and performance tuning. VMware Management: Administer virtualized environments using VMware vSphere, ESXi, and vCenter. Endpoint Administration: Oversee endpoint security, configuration, and compliance across desktops, laptops, and mobile devices. MDM Management: Implement and manage Mobile Device Management (MDM) solutions such as Intune, AirWatch, or similar platforms. Software Management: Deploy, update, and manage software applications across the organization using tools like SCCM or equivalent. Monitoring & Alerting: Utilize SolarWinds or similar tools to monitor system health, performance, and availability. Troubleshooting: Provide Tier 2/3 support for system and endpoint issues, ensuring minimal downtime and high user satisfaction. Documentation: Maintain accurate documentation of systems, procedures, and configurations. Qualifications: Experience in Windows system administration. Strong knowledge of VMware virtualization technologies. Experience with endpoint management and MDM platforms. Proficiency in software deployment and patch management. Familiarity with monitoring tools like SolarWinds. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities
Posted 5 days ago
5.0 - 10.0 years
6 - 7 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 6 days ago
4.0 - 8.0 years
12 - 14 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Identity and Access Management (IAM): Administer and maintain IAM solutions to ensure secure and appropriate access to organizational resources. Implement and manage user provisioning, de-provisioning, and access reviews across cloud and on-premises systems. Support the integration of IAM with Office 365, Azure AD, and other enterprise applications. Create New Conditional Access Policies to cater to business needs and well as Review and optimize Conditional Access Policies Monitor and respond to IAM-related incidents, ensuring timely resolution and documentation. Collaborate with internal teams to enforce role-based access controls (RBAC) and least privilege principles. Participate in IAM-related projects such as onboarding new applications, automating access workflows, and enhancing authentication mechanisms (e.g., MFA, conditional access), Secret and Certificate rotation etc. Maintain and update IAM documentation, including process flows, SOPs, and technical configurations. Office 365 Administration: Perform day-to-day administration of Office 365 services including SharePoint Online, PowerApps, Teams etc. Configure and manage Office 365 security features such as Data Loss Prevention (DLP) and Defender for Office 365. Support compliance initiatives by maintaining audit logs, retention policies, and access controls. Assist in troubleshooting and resolving Office 365-related issues and service requests. Work with the Security Operations team to ensure Office 365 logs are integrated into SIEM and relevant alerts are generated. Preferred candidate profile: Education: Bachelors degree in Computer Science, Information Technology, Cybersecurity, or a related field. Experience: 4+ years of experience in IT Security with a strong focus on Identity and Access Management and Office 365 administration. Hands-on experience with Azure AD, Conditional Access, MFA, and IAM lifecycle processes. Experience managing Office 365 tenants and security configurations. Familiarity with Defender for Office 365 and Microsoft compliance tools. Skills: Strong understanding of IAM principles, RBAC, and authentication protocols. Proficiency in Microsoft PowerShell for automation and administration tasks. Experience with Microsoft Graph API is a plus. Solid troubleshooting and analytical skills. Effective communication and collaboration abilities. Ability to manage multiple operational tasks and project deliverables simultaneously. Good to have: MS-102 or equivalent Microsoft certification. Benefits Highlights: 5 Days working in a Fast-paced work environment. Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations. Location The position is based at Egon Zehnders KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32 EZ Commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Posted 6 days ago
1.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT
Posted 6 days ago
2.0 - 7.0 years
2 - 6 Lacs
New Delhi, Gurugram
Work from Office
CUSTOMER SUPPORT ROLE FOR INTERNATIONAL VOICE PROCESS PRIYA - 8744857809 TRAVEL/BANKING/TECHNICAL GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME(UPTO 7 LPA) LOCATION - GURUGRAM WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES IMM. JOINERS
Posted 6 days ago
6.0 - 11.0 years
12 - 22 Lacs
Bengaluru
Remote
Role Summary: We are seeking a skilled Workspace ONE Administrator to manage and support our Unified Endpoint Management (UEM) environment. The ideal candidate will have hands-on experience administering Workspace ONE UEM, including device enrollment, profile management, app deployment, compliance enforcement, and day-to-day operational support. Key Responsibilities: Device Enrollment & Configuration Enroll and manage iOS, Android, Windows, and macOS devices using Workspace ONE UEM. Create and maintain device profiles, compliance policies, and restrictions. Automate device provisioning and onboarding workflows. Application Management Deploy, manage, and update enterprise and public applications. Configure application policies and ensure secure delivery. Manage app lifecycle, compatibility, and deployment groups. Security & Compliance Enforce security policies (e.g., encryption, passcodes, remote wipe). Integrate Workspace ONE with Azure AD or other IdPs for conditional access. Configure and manage CBA, SCEP, and PKI for secure authentication. Monitor compliance violations and remediate security issues. Monitoring & Troubleshooting Use Workspace ONE Intelligence for device insights and reporting. Diagnose and resolve device, profile, and policy-related issues. Work with end users and support teams to manage incident resolution. System Maintenance Maintain the Workspace ONE UEM console and backend infrastructure. Apply updates and patches, and validate new features. Coordinate with VMware/Omnissa support for escalated issues. Console Management Manage Smart Groups, device assignments, and compliance rules. Implement custom XML payloads for advanced use cases. Lifecycle Management Support automated enrollments (Apple DEP, Android Zero-Touch, Windows Autopilot). Manage device wipe, retire, and re-enrollment processes. Maintain accurate device inventory and reporting. Required Skills: Proven experience as a Workspace ONE Administrator (3+ years preferred). Strong understanding of mobile OS platforms (iOS, Android, Windows, macOS). Experience with device lifecycle management and enterprise mobility policies. Familiarity with Azure AD, PKI, and conditional access. Good troubleshooting and documentation skills. Preferred: VMware certifications (e.g., VCP-DW) ITIL Foundation Experience with Workspace ONE Access and Intelligence modules Seniority Level Mid-Senior level Industry IT Services and IT Consulting Information Services Telecommunications Employment Type Full-time Job Functions Engineering Consulting Information Technology Skills Application Security Mobile Security VMware Workstation Microsoft Intune Mobile Operating Systems VMware Airwatch UE Microsoft Endpoint Configuration Manager Mobile Device Management Microsoft Azure XML Workspace Configuration
Posted 6 days ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Key Skills & Technologies: Strong and hands-on knowledge of scripting Packaging experience and in-depth knowledge of Flexera Admin Studio software in repackaging Legacy setups and customizing 3rd party Vendor MSIs. Strong knowledge of PowerShell Scripting is mandatory. Knowledge of the Windows Operating System. Knowledge of the SCCM Deployment Tool is an added advantage. Develop tools and scripts for the automation of existing manual processes. Good knowledge of the Windows registry, file and folder security, and local/domain user security. Troubleshooting and resolving complex and escalated Application issues using tools such as Process Monitor, Process Explorer, and Dependency Walker . Strong programming & debugging experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within the same function as well as cross-functional teams. Please contact me at smruthi.suresh@deliverycentric.com for additional details.
Posted 6 days ago
8.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: EMM Intune. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? _x000D_ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? _x000D_ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? _x000D_ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? _x000D_ Mandatory Skills: EMM Intune_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Primary Skill (Technical Skill) Application Packaging Secondary Skill Windows, MECM, Intune ? Experience Level 6 –8 Years (B3) 3 - 5 Years (B2) Location of Posting Chennai Rates Including Mark up - 80 K/M - 90K/M ? Candidate should have the experience of customer facing role Primary Knowledge- Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting – VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) ? Support the Service & Product Manager across several technical domains Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Strong understanding of performance analysis for Applications packaging process Experience in Testing and implementing Application Packages Establish and implement policies, procedures, and technologies. Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management. ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
8.0 - 13.0 years
16 - 22 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Role & responsibilities Lead - Endpoint Security & Tooling The Lead - Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies. The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints. Roles and Responsibilities Expertise in Security Tools: Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools. Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization. Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring. Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring. Endpoint Security Tooling Management: Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness. Conduct regular assessments and audits of endpoint security configurations. Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools. Assess the impact of new releases and changes on endpoints and security policies. Security Policy Development: Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices. Ensure strict compliance with industry standards and regulations. Secure Architecture Design: Apply expert security architecture principles to design and implement highly secure endpoint architectures. Implement sophisticated network segmentation, access controls, and secure configurations for endpoints. Risk Assessment and Mitigation: Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities. Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints. Communication and Collaboration: Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders. Communicate complex technical concepts related to endpoint security effectively to non-technical audiences. Continuous Learning and Adaptability: Stay at the forefront of the latest trends, threats, and technologies in endpoint security. Adapt swiftly to the evolving security landscape and emerging threats in endpoint security. Problem-solving and Critical Thinking: Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints. Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools. Advanced understanding of endpoint security principles, technologies, and best practices. Familiarity with network security concepts, firewalls, VPNs, and secure web gateways. Outstanding analytical, problem-solving, and communication skills. Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively. Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking. Good to have : Certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Endpoint Security Professional (CESP). Benefits Benefits which make us unique At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you! Benefits Highlights: 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations. EZ commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
CUSTOMER SERVICE ROLE FOR INTERNATIONAL PROCESS SHRUTI 9958371382 TRAVEL/BANKING/TECHNICAL GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME(UPTO 7 LPA) LOCATION - GURUGRAM/ NOIDA WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES Required Candidate profile GOOD COMMUNICATION SKILLS IMMEDIATE JOINERS SHOULD BE WILLING TO DO 24*7 SHIFTS
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
Software packaging and deployment or distribution via SCCM. Patch or Patching deployment (window monthly should be deployed in SCCM). Integration SCCM and WSUS (window server update services) for client operation system. OS deployment (win 10 and 11 ). Active Directory Group policies, ad domains service and certificate services on prem solution. Azure ad cloud Knowledge is fine. O365 Admin, configuration, managing and troubleshoot experience needed. Good knowledge or experience is fine. ServiceNow ticketing tool experience needed. Mobility- Intune, Air watch or Vmware workspace one (managing or administration of mobile devices android, iOS, and endpoint) Good to have. Power shell scripting automation Location: Pan India
Posted 1 week ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
SCCM admin with EUC, He or she should have Min 5 years in SCCM (Packaging, Distribution and Deployment) and Min 2 years in INTUNE, Followed by good experience Min 4 years in Windows OSD, Active Directory, Azure AD,O365 L2 / L3 Level Trouble shooting. We need Network Engineer with SDWAN Cloud Genix or SDWAN Prisma, He or she should have Min 5+ years in Network Engineer and Min 2+ years in SDWAN Cloud Genix or SDWAN Prisma, Followed by 3 + experience in Palo Alto, checkpoint, FortiGate, Cisco routers and switches, Cisco wireless, F5 Load Balancing, BGP, OSPF. SCCM admin with EUC, He or she should have Min 5 years in SCCM (Packaging, Distribution and Deployment) and Min 2 years in INTUNE, Followed by good experience Min 4 years in Windows OSD, Active Directory, Azure AD,O365 L2 / L3 Level Trouble shooting. We need Network Engineer with SDWAN Cloud Genix or SDWAN Prisma, He or she should have Min 5+ years in Network Engineer and Min 2+ years in SDWAN Cloud Genix or SDWAN Prisma, Followed by 3 + experience in Palo Alto, checkpoint, FortiGate, Cisco routers and switches, Cisco wireless, F5 Load Balancing, BGP, OSPF. Location: Pan India
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
4+ Years of experience on entireMicrosoft EMS suite deployment Microsoft Certification on MS 100 MS 101 will be preferred expected. Knowledge and hands onexperience on Azure AD features like application proxy, MFA, SSO, SSPR. Knowledge and hands onexperience on security features of EMS and Azure AD like AIP, cloud appsecurity. Deep Knowledge and hands onexperience on Azure AD join/Hybrid Azure AD/Windows Autopilot and conditional accesspolicies for Windows 10. Understand and implement newsecurity features of Azure AD, Intune, ATA, MCAS and MDATP. Should have consulting knowledgeon Azure AD, Intune, ATA, MCAS and MDATP features. Provide information and carryimpact analysis of Azure AD and Intune features - AIP, ATP, Risk events, Cloudapp security, Application Proxy. Knowledge and hands onexperience on Windows 10 Ent features. Knowledge and hands onexperience on Co-management. Good verbal writtencommunication skill. The role, responsibilities andgeographical focus will change and develop over time along with the companysrapid growth What you'll do: Mobile device management throughIntune Candidate must have the abilityto work in a variety of environments, have excellent follow-up skills, provide detaileddocumentation, and be able to work effectively and independently Work with other consultants andsales team members to design and execute the technical implementation ofEnterprise Mobility Security solutions based on client requirements and designspecifications Work with EMS Customers toassess their environment, network and software to identify the actions neededfor a smooth and quick Onboarding of Intune (Standalone and Hybrid) and / orAzure AD Premium features Executing on AAD/O365/ EMS cloudsecurity engagements during different phases of the lifecycle assess, design,and implementation post implementation reviews. Deployment and administration ofEndpoint Management (Microsoft Intune, Mobile application management, Configurationmanager, Windows Autopilot, Conditional access policies, etc.) EM+S(Office 365 Security, AZURE Identity Management, AZURE ADPremium features; Privilege identity management, entitlements, access reviews, Azure InformationProtection/RMS, Advanced Threat Analytics/Protection, Microsoft Cloud AppSecurity.) Co-ordinate with customers forbetter understanding of requirements and issues support. Adhere to processes, policiesand procedures laid down by the organization with respect to Service Delivery /Project Delivery. Enhance service levels to buildcustomer trust satisfaction attain high level of CSAT. Adhere to project timelinesSoW and complete/support the project with high level of customersatisfaction.
Posted 1 week ago
5.0 - 9.0 years
5 - 9 Lacs
Chennai
Work from Office
5+ years ofexperience in office 365. What you ll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs
Posted 1 week ago
7.0 - 15.0 years
8 - 12 Lacs
Chennai
Work from Office
The Enterprise Administrator Intune is responsible for the planning, deployment,and ongoing management of Microsoft Intune within the organization. This rolewill work closely with the IT team to ensure that all devices are properlyenrolled, configured, and secured. The ideal candidate will have a strong understandingof mobile device management (MDM) and Microsoft Intune, as well as experiencewith enterprise deployments. What you ll do: Responsible for the overall deployment,management, and administration of Microsoft 365 (formerly Office 365) within anenterprise organization. Configures the tenant, includingorganizational profile, subscriptions, services, users, licenses, securitygroups, and administrative roles. Manages user identities, authentication,and access control. Manages Exchange Online (email,calendars, contacts), SharePoint Online (collaboration, content management), OneDrivefor Business (cloud storage), Teams (communication and collaboration), andother relevant workloads. Implements security policies andcontrols to protect data and systems. Enforces compliance with regulationsand organizational policies. Manages threat protection, data lossprevention, and compliance features. Deploys, configures, and managesdevices and client applications (Office 365 Apps for enterprise deployments). Deploy, configure and manage MicrosoftEntra ID (formerly Azure AD), Permissions Management, and Verified ID. Manage user accounts, access policies,and authentication methods. Monitor and troubleshoot identityand access-related issues. Implement and maintain compliancewith industry standards such as GDPR, CCPA, and SOC Stay up-to-date on emerging securitythreats and vulnerabilities. Plan and design the Intune deploymentstrategy for the organization. Configure and manage Intune settingsand policies. Enroll and manage all devices, includinglaptops, desktops, tablets, and smartphones. Create and distribute custom applicationsand configuration profiles. Monitor Intune activity and reporting. Troubleshoot and resolve any issuesrelated to Intune. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves
Posted 1 week ago
4.0 - 6.0 years
7 - 11 Lacs
Chennai
Work from Office
3-4 years of experience inoffice 365 What you ll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs
Posted 1 week ago
3.0 - 6.0 years
7 - 11 Lacs
Gurugram
Work from Office
3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.
Posted 1 week ago
4.0 - 7.0 years
7 - 11 Lacs
Chennai
Work from Office
4+ years of experience in office What you'll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs
Posted 1 week ago
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