172 Itil Jobs - Page 6

Job Summary The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment, ensuring timely identification, root cause analysis, and resolution to prevent recurrence of incidents. This role plays a critical part in maintaining service stability and driving continuous improvement across BDTS operations. Key Responsibilities Own and manage the end-to-end problem management process, from detection through RCA to closure, ensuring compliance with service level agreements and regulatory standards. Lead RCA efforts using tools like HP ESM, ensuring historical data is leveraged for faster diagnosis and resolution. Collaborate with Incident Managers, Change M...

As an Incident Management Coordinator, you will be responsible for managing and coordinating incident management processes following ITIL best practices. Your key responsibilities will include: - Ensuring timely resolution and proper escalation of incidents to minimize business impact. - Monitoring, tracking, and accurately documenting incidents within the IT service management tool. - Collaborating with cross-functional teams to identify root causes and implement preventive measures. - Maintaining communication with stakeholders throughout the incident lifecycle. - Actively participating in shift handovers and rotational shifts as required. No additional details of the company are mentioned...

Sr. Support Engineer – Onsite/Offshore: Key Responsibilities: * Provide L3 support for .Net platform applications, resolving complex technical issues and managing escalations from L2 support teams. * Monitor application performance and stability, proactively identifying and addressing potential issues. * Perform root cause analysis for recurring problems and implement long-term solutions. * Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. * Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. * Develop and maintain support documentation, including ...

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Play a vital role in ensuring secure, reliable, and compliant server infrastructure supporting pharmaceutical manufacturing and laboratory operations. This is an excellent opportunity for experienced IT professionals passionate about managing enterprise-grade server environments in highly regu...

Join our Team About this opportunity: There’s a new Ericsson Product hitting the market called EVCN. It brings 5G connectivity to Enterprise laptops for a work-from-anywhere experience. We are looking for people to join the EVCN Level 2 Support and Operations team. Read about our solution here: Enterprise Virtual Cellular Network (EVCN) - Ericsson What you will do: Service Assurance Service Assurance activities, including Incident, Problem, Performance, and Change Management, along with other Service Operations functions. Provide solution support, including helpdesk and customer support request handling. Participate in 24/7 on-call rotation for emergencies. General Shift and Monthly 1 Week n...

Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Job Description: Domain Administrator – Manufacturing IT Operations This is an outstanding opportunity to join Thermo Fisher Scientific Inc. as part of our Center of Excellence (COE) in Hyderabad, India, as a GxP Domain Administrator – Manufacturing IT Operations. You will work in a dynamic, r...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Service/Product Design Architect is an advanced subject matter expert, responsible for executing the relevant business unit strategy through the development of sustainable, scalable, best practice service offers. This role works with Service Offer Management to define and scope new services and service capabilities and interacts with key stake...

Greetings from TCS!! We have Walkin Drive Date 17th Jan 2026 Add: Tata Consultancy Services Ltd, Mumbai Yantra Park, Welcome Block, Pokharan Road Number 2, TCS Approach Rd, Thane West, Thane, Maharashtra 400606. Role & responsibilities ServiceNow Job Description : 1) Primary Skills ServiceNow Development , Architect and Administration, CMDB , Integration, Hardware Asset management 2) Secondary Skills Software asset management , Automated Test Framework Familiarity with IT service management ITSM toolsets preferably ServiceNow, Experience in ITIL Service Asset Configuration Management . Good years' experience as a ServiceNow Administrator/Developer with JavaScript ITIL foundation certificate ...

Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...

Job Description Job Title: SECURITY ARCHITECT L1 City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/14/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

Job Description Job Title: ASSET AND CONFIGURATION MANAGER L1 City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/14/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thri...

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 13-Jan-2026 Job ID 14759 Description and Requirements Job Responsibilities Responsible for gathering requirements for change requests to review IT Infrastructure changes Handling emergency changes fluently so only valid emergency changes can be approved Handling proposals of standard change tickets Responsible for performing audits of change requests which are already implemented Handling daily/weekly meeting with Stakeholder/Stateside partners Planning and managing support for incident management tools and processes Should have knowledge of ITIL practice Monitoring the effectivene...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Job Title: CSV (Computer System Validation) Engineer L...

Seeking a highly skilled and motivated Technology Resiliency and Recovery Specialist with deep expertise in disaster recovery, automation, and AWS cloud infrastructure. This role will focus on ensuring that the organizations IT infrastructure remains resilient and capable of recovering quickly in the event of any disasters or disruptions. You will leverage automation tools and AWS services to design, implement, and maintain robust disaster recovery strategies that minimize downtime and ensure business continuity. Roles and Responsibilities: 1. Disaster Recovery Planning & Implementation: Design, implement, and maintain disaster recovery (DR) plans for the organizations IT infrastructure, ens...

Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L2/L3, Location – Jaipur Shift : 9x5 Job Description: SOC Manager Position Summary We are looking for a detail-oriented Risk & Compliance Auditor to assess and ensure organizational compliance with internal policies, regulatory frameworks, and industry standards. The ideal candidate will play a key role in conducting a...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 3+ years in Windows, Linux, Storage, backup, DB Administration and management Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, back...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 6+ years in Cybersecurity, with 4+ years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databa...

As an IT Support Specialist at Atlas Copco, your role is crucial in providing high-quality IT services to ensure competitiveness in an interconnected world. Reporting to the IT Manager in India, you will be responsible for the following key responsibilities: - Provide full onsite/desk side and remote support to end users for all their IT issues, service/change requests - Image, deploy, upgrade, and refresh PCs and manage assets - Administrate and solve incidents assigned to the local on-site support - Manage IT Assets using ServiceNow for any changes pertaining to assets allocated to location users - Capture all demands from various business units and escalate internally for timely delivery ...

Role Overview: As an Associate Engineer in Network Deployment at Infrastructure Core Products (ICP) - Global Network Services (GNS) within Deutsche Bank, you will be responsible for maintaining the network environment, documenting and deploying changes, troubleshooting network issues, and liaising with carriers and vendors. You will support routine changes and large projects in various network areas, ranging from new location buildouts to the rollout of new features for global initiatives. Key Responsibilities: - Document and deploy changes in the network - Troubleshoot network issues using tools like Wireshark - Liaise with carriers and vendors for installations - Support projects in networ...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. As Service Desk & Deskside Lead, you're not just a problem solver – you're a technology hero. Picture yourself in a role where you're the go-to expert for testing ...

Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, conslidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technica...