About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L2, Location – Jaipur Shift : 18x5 Job Description: SIEM, SOAR, UEBA, and NBAD Specialist Position Summary We are looking for a skilled Security Operations Specialist with expertise in SIEM, SOAR, UEBA, and NBAD technologies to strengthen our security monitoring, automation, and threat detection capabilities. The ideal candidate should have a strong technical background, relevant experience in cyber security, and a proactive attitude toward threat hunting and incident response. Roles And Responsibilities Incident Analysis, Incident co-ordination & Response, Remote Incident Response, Forensics Artifact handling & Analysis, Malware Analysis, Insider Threat Case Support, Sensor Tuning & Maintenance, Custom Signature/ Rules Creation, Scripting & Automation, Audit Collection & Storage, Product Assessment & Deployment and Risk Assessment , Response Planning, Mitigation, Recovery Planning, Communicating Emergency Alerts & Warnings to relevant/designated stakeholders , Endpoint Threat Detection and remediation. Take SOAR action on identified malicious communications, Monitor and alert any abnormalities identified, Work on ticket and ensure timely response and resolution of tickets as per SLA Reporting the security events/ incidents to L3 and other relevant/ designated stakeholders Communicating Emergency Alerts & Warnings to relevant/designated stakeholders. Should have knowledge of below technologies UEBA (User And Entity Behavior Analytics) Monitor behavioral analytics to detect insider threats, compromised accounts, and anomalous activities. Configure and tune UEBA models to reduce false positives and enhance detection capabilities. NBAD (Network Behavior Anomaly Detection) Monitor and analyze network traffic to identify anomalies indicating potential threats or breaches. Work with network and SOC teams to investigate and respond to suspicious network behavior. Required Qualifications Education: B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology. Experience: Minimum 5+ years of relevant experience in Security Operations, Threat Detection, or Incident Response. Certifications: Certified Ethical Hacker (CEH) – mandatory.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description �The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities �Taking ownership of customer issues reported, solving their problems through by providing resolution. �Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. �Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams �Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets �Demonstration of problem-solving skills �Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. �Maintain awareness of latest technologies in the domain

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description �Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities �Technical administration or troubleshooting to ensure the efficient functionality of the solution. �Incident Validation, Incident Analysis, Solution recommendation �Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions �Act as a point of escalation for Level-1 customer service analysts �Coordinate with IT teams on escalations, tracking, performance issues, and outages. �Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. �Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. �Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. �Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets �Good knowledge on implementation, installation, integration troubleshooting and overall functionalities �Experience in troubleshooting platform related issues, data backup, restoration, retention �Maintains awareness of latest technologies in the domain

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L2, Location – Jaipur Shift : 18x5 Job Description: SIEM, SOAR, UEBA, and NBAD Specialist Position Summary We are looking for a skilled Security Operations Specialist with expertise in SIEM, SOAR, UEBA, and NBAD technologies to strengthen our security monitoring, automation, and threat detection capabilities. The ideal candidate should have a strong technical background, relevant experience in cyber security, and a proactive attitude toward threat hunting and incident response. Roles And Responsibilities Incident Analysis, Incident co-ordination & Response, Remote Incident Response, Forensics Artifact handling & Analysis, Malware Analysis, Insider Threat Case Support, Sensor Tuning & Maintenance, Custom Signature/ Rules Creation, Scripting & Automation, Audit Collection & Storage, Product Assessment & Deployment and Risk Assessment , Response Planning, Mitigation, Recovery Planning, Communicating Emergency Alerts & Warnings to relevant/designated stakeholders , Endpoint Threat Detection and remediation. Take SOAR action on identified malicious communications, Monitor and alert any abnormalities identified, Work on ticket and ensure timely response and resolution of tickets as per SLA Reporting the security events/ incidents to L3 and other relevant/ designated stakeholders Communicating Emergency Alerts & Warnings to relevant/designated stakeholders. Should have knowledge of below technologies UEBA (User And Entity Behavior Analytics) Monitor behavioral analytics to detect insider threats, compromised accounts, and anomalous activities. Configure and tune UEBA models to reduce false positives and enhance detection capabilities. NBAD (Network Behavior Anomaly Detection) Monitor and analyze network traffic to identify anomalies indicating potential threats or breaches. Work with network and SOC teams to investigate and respond to suspicious network behavior. Required Qualifications Education: B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology. Experience: Minimum +5 years of relevant experience in Security Operations, Threat Detection, or Incident Response. Certifications: Certified Ethical Hacker (CEH) – mandatory.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is responsible for the performance of the product and the KPI's related to the product in the respective areas of Network domains. The incumbent will work closely with multi-functional areas, including sales, pricing, marketing, legal, compliance, and risk for the purpose of product management, development, product enhancement, release, or product positioning. This is an operational role, responsible for delivering results that have direct impact on the achievement of results for the product. Responsibilities. Drive execution of product strategy, Facilitating and being accountable for daily standups in a highly agile team environment. Work closely with engineering teams to deliver with quick time-to-market and optimal resources. Analyse product requirements and develop appropriate programs to ensure they are met. Develop, implement, and maintain timelines across multiple departments. Creating and managing product manuals, user manuals, architecture diagrams, sequence flow diagrams and workflows specific to the region Coordinating product releases with marketing, sales, and sales support Minimum Qualification & Experience Product management/sales related experience Desired Skill sets Intermediate experience in managing elements of the product development lifecycle. Good in productivity tools like MS word, Excel, Power-point

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description �The role is part of the Human resource centre of excellence and will support any one or more areas of Organization development, Diversity, Compensation, Learning & development, Future of Work and Talent Management. Responsible for driving implementation of the processes, frameworks, policy standards or operational plans based on the organization and business strategy. Responsibilities �Ensure delivery and implementation of key programs and initiatives. �Engage with the key stakeholders to conduct need analysis. �Track budgets spend versus plan and take corrective actions if required. �Plan annual initiatives, prepare budge requirement. �Use data to identify trends, patterns, issues, and opportunities that impact the business. Gathers and analyse data to identify root causes of issues and trends. �Preparing quantifiable dashboards for stakeholders as per business needs. � Plan roll out of programs including timelines, target audience and location. �Analyse surveys, benchmark practices �Support the development and design of framework, policies, processes. �Assess feedback from the stakeholder to modify initiatives. Minimum qualification & experience �Experience in HR Desired Skill sets �Understanding across HR domains (compensation, L&D, Organization design etc) �Familiarity with HR systems and processes �Analytics and presentation skills

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Participate in various stages of supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Responsibilities The (Services) Category Buyer is responsible for assisting team in planning & overseeing all Procurement sourcing, Contracting with customer & Supplier along with Billing & Invoicing activities - He / She would be responsible for service procurement for Network & IT Procurement, Fiber, Infra, Mobility, Enterprise O&M & Up-scope and driving various sourcing initiatives to deliver targeted benefits to the business. He / She would be responsible for managing end-to-end procurement negotiations, order processing and maintaining the supply of required services. He / She will be responsible for Customer & Vendor contract negotiation. He / She will be responsible for Billing & Invoicing. He/ She would need to engage with internal user teams to understand of new projects / operations requirements and deals. He/ She would need to plan, manage, and maintain strategic vendor relationships and conduct negotiations of major procurement deals. He/ She would need to achieve the required level of category performance objectives (aligned with overall SCM objectives) set by the Category Lead - Services and also ensure that daily operations are at par with practices prevailing in the market. He/ She would need to assess supply and commercial risks and develop mitigation strategies. He/ She is responsible for adherence to Annual Procurement Plan, achieving objectives of savings and business velocity. Review procurement volumes by vendor & product class/type, thereby, identify areas for Rate Contracts/Frame Contracts, & finalize the same. Engage with internal user teams for understanding requirements of new projects / Operations requirements & deals. Collaborate with key persons including demand & delivery manager to ensure clarity of specifications & SLAs. Managing sourcing & procurement Work with vendors /Planning team - to expedite deliveries and support delivery related challenges. Review logistics to make sure they run smoothly. Review supply chain inventory and records Analyze data from delivery processes to find bottlenecks and other issues. Manage procurement negotiations, order processing and maintaining the supply of required services. Ensure vendor compliance to Supply Management Policy and Procedures Minimum Qualification & Experience Any Bachelor s Degree. preferred. Experience in supply chain management role. 7 - 9 years of procurement experience, preferably from a recognized organization(s) in Telecom, IT, Network or Service industry. Demonstrated history of applying sourcing levers to deliver cost savings to the organization in areas related to Services, IT, Networks, Corporate Services, Transportation, Managed Services, Passive Infra projects, IT Security Management, AMC, Office interior & fit- projects, etc. Organizational effectiveness, project and change management Knowledge of supply chain regulation and compliances Strong skills in Microsoft Excel, Word and PowerPoint and in finance (ERP) systems, preferably SAP Experience on working with e-Sourcing platforms Experience in developing category strategies, and executing strategic sourcing exercises Certifications like CIPS / CPSM Mandatory Requirement - He / She should be well versed in Spanish language (Written & verbal) Desired Skill sets 1. Strategic Planning Technology and Tools Risk Management Strategic Sourcing Procurement process Negotiation Skills Spend analysis Contract Management with Customer / Supplier Supplier Management Fin and Supply Chain Sustainability Practice Supplier Negotiation Key Responsibilities Manage the end to end RFI, RFP/RFQ processes, with support from Solutions, Delivery. Develop evaluation criteria, and evaluate tender responses for Services along with compliances received from Suppliers Negotiate contracts with suppliers & customer (liaise with legal team) Implement negotiated contracts and monitor contractual compliance Comply with the Procurement and Supply Chain policies and procedures Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers. Expertise in Service procurement before on-boarding vendor. Expertise in contracting management & ensuring risk coverage in contract.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description This is a tactical role responsible for providing support to business teams for commercial and corporate transactions, advises and resolves commercial legal matters, conducts negotiation in commercial matters, advises the business on all disputes and potential disputes, and acts as a process-owner for all commercial legal processes. Responsibilities Acts as the main escalation and supervision point for the Commercial Team Advises on and resolves matters, including contract drafting and negotiation Coordinates the commercial team s overall use of external counsel and legal support of other departments Conducts legal research and analysis on selected topics, prepares memoranda, opinions and position papers upon request Acts as main liaison point for banking and financing transactions resolves complex and general commercial transactions with minimal supervision Assist the operations in connection with the Company s Contract Management System and ensure strong coordination with various business units within the Company w.r.t same. Proactively addresses new processes to expedite legal support, legal documentation and management of risks Responsible for spearheading the department's improvement projects related to streamlining documentation and contracting processes Implements processes, procedures and documentation for new services Maintains the Company s standard template agreements (including service schedules) and related documentation; Desired Skill sets Strong business acumen and understanding of commercial operations and financial principles. Excellent negotiation and communication skills, with the ability to build and maintain relationships with diverse stakeholders. Analytical mindset with proficiency in financial analysis and reporting. Strategic thinking and problem-solving abilities to drive business growth. Knowledge of legal aspects related to commercial contracts and compliance requirements. Proactive and adaptable with a track record of achieving commercial targets and objectives. Job Profile for Deputy General Manager - Legal Counsel (Mumbai) Tata Communications is seeking a highly motivated and qualified lawyer to join its legal department. The position is based in Mumbai, India. The successful candidate will be part of the Tata Communications Legal Team and will report to AVP, Legal. The primary focus of the role is to lead all legal aspects, escalations, and supervision points relating to commercial for India, Middle East, Central Africa and global procurement matters for Tata Communications. Specifically, the successful candidate will strategize and advise on contract drafting and negotiation, lease agreements, vendor compliance, RFPs, complex transactions, as well as commercial disputes/potential disputes in coordination with litigation team. The successful candidate will coordinate the team’s use of external counsel and legal support of other departments such as HR and the management team; conduct legal research and analysis on selected topics; prepare memoranda, opinions and position papers upon request; support in-life contract matters such as interpretation of terms, preparation and interpretation of amendments; ensure all matters are handled in a swift, efficient and cost-effective manner with minimal supervision. Other Specific Responsibilities Include: Review drafting and negotiating “standard” and “non-standard” commercial agreements for the provision of services, with minimal supervision; advise business/sales team of relevant issues; supervise team on the same. Manage multiple matters at a time. Ensure timely closure of transactions in accordance with company strategy and policies. Apply strategic and innovative thinking to support new business, including for the review and launch of new products and services. Spearhead improvement projects related to streamlining documentation and contracting processes to bring agility and simplification. Create needed templates. Implement processes, procedures and documentation for new services. Maintain standard template agreements (including service schedules) and related documentation. Work on cross functional team projects. Ensure strong coordination across various business units and management teams. Proactively manage risk management; document and manage legal risks and communicate same to business clients and management. Advise on implementation of risk registry. Team management- Regularly review team structure and assess talent requirements; participate in the recruitment and selection process for team reporting to this position; conduct goal setting and performance review for the team; drive team development, engage and reward initiatives; provide/ensure training for counsel and business/sales teams on legal or related issues where required; build relationships with sales and business teams/senior managers. Develop knowledge/apply skills to interface with and refer matters to other legal department teams as required (including procurement, compliance, regulatory and litigation). Other duties as assigned. Skills, Qualifications And Core Strengths: Experience of negotiating global or multi-jurisdiction contracts and deals. Qualified with excellent academic background Law Degree from a reputable university/institution. He/she should be qualified in India with minimum post qualification experience of 12 to 15 years in corporate commercial law and Experience in managing and mentoring a team; Experience in domestic and international corporate, commercial and contract law. Experience in transactional matters, especially relating to telecommunications (strongly preferred) or other technology industries. Should have experience in working across management levels and in international business environments. Excellent communication, technical and negotiation skills, with the ability to work autonomously and manage multiple transactions and persons across a range of relevant jurisdictions. Excellent technical drafter with a strong understanding of contract law, the judgment to escalate items where appropriate to other legal teams (e.g. compliance/regulatory). Experience of managing multiple matters at a time, including complex transactions, and proactively engaging with internal stakeholders to drive a deal to closure; The ability to think out of the box and to apply strategic and innovative thinking to support the business; Ability to work autonomously (with minimal supervision), and yet work collaboratively with other members of the legal team, with judgment to escalate issues where appropriate; Excellent communications skills; ability to work in an unstructured, fast-paced, multi-cultural environment; Understanding of different cultures and legal systems and ability to make fast, accurate on the spot decisions on complex legal issues facing companies on a daily basis;

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Family Descriptor End to end IT/Optimus Project Management. Driving the project from Inception/Ideation to Adoption by managing all the stakeholders. Candidate should be familiar with Agile, Scrum, SAFe, PMP, project related methodologies and Telecom to ensure successful delivery of the project. Broad outline of the Role Manage Project starting from Inception/Ideation to Adoption encompassing all the other stages of project life cycle (e.g Requirement Discussion, User Story Creation, Grooming, Design, etc). Closely track these stages and manage stakeholders closely to ensure we continue to make progress and deliver as committed. Understand the scope and not work like a coordinator; this will ensure that the scope is well understood and logical worked out for successful outcome. Very active participation is expected in Requirement Gathering, Design, Development and Testing phases. NPIs are critical as there are GTMs planned and thus heavy revenue is tied; these are complex releases which needs to be worked with Agility so that we complete the P1/MVP which allows us to take customer order. The other aspects like Service Delivery, Assurance, Billing and Reporting may follow. 1:3:30 thought process needs to be carved out for all releases. Manage project to ensure that the project remains within agreed scope, schedule, cost and quality. Provide decision making authority across all technical and business process related issues. Identify, maintain and manage project budgets. Manage scope to meet project deadlines. Provide project reports through to Engagement Managers. Identify team resources required in conjunction with all Engagement Managers. Mange the project team which mostly will not report to you. Maintain resource capability across the project. Ensure that IT, infrastructure, process and organization elements of a project are addressed and integrated. Manage project plan and schedule. Promptly resolve project issues and manage associated project delays. Identify Project risks and mitigate appropriately. Collaborate with internal and external stakeholders to deliver an efficient Project Management function. Continuously drive constant improvement within the consultancy teams to increase the customer experience, drive further adoption of technology and grow the Professional Services business Own, manage, track and report on the successful delivery of projects using the organizations project delivery/tracking tool (Jira and Microsoft Projects). Manage, track and report on the financial (Revenue, Costs, Margin) aspects for all assigned projects. Minimum Qualification & Experience 7+ years of exp for Manager – Telecom Background – minimum 3-4 years of Project Management exp. PMP certified preferred – Some Scrum certifications are preferred as well like CSM, CSPO, PSM & SAFe. Role Specific Technical Skills Capable to daily work with MS Excel, MS Word, MS Project and Jira. Takes personal pride in the quality of work delivered. Has created project plans and schedules in the past. Managed Risk and Issues logs Is able to provide on a weekly report updates on delivery revenue forecasts including their current status, likely close, possible over-runs Bachelor's degree or equivalent industry qualification & management experience Personal Attributes and Competencies: Is personable and well presented. Is able to communicate effectively with all levels of customer organisation (e.g. Technology individual to Senior Exec’s) and vary the message and content based on audience. Is results focused by delivering no matter what the challenges come our way. Demonstrates ownership and responsibility for what has been committed. Has excellent communications and interpersonal skills. Has a strong Business and financial acumen. Has the ability to collaborate with other peers and stakeholders effectively.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description – APT Specialist (Trillix) - APT-L3 Role: APT Specialist – Trillix – APT L3 Location: Jaipur Qualification: B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT Experience: 4-6 yrs Certifications: CEH Key Responsibilities Monitor, configure, and manage the Trillix APT defence platform. Detect and analyse advanced persistent threats and targeted attacks. Investigate malware behaviour, command-and-control activity, and endpoint compromise. Coordinate with threat intelligence teams for IOC enrichment. Fine-tune APT detection policies and response automation. Support incident handlers with deep-dive investigations. Generate periodic threat reports for internal stakeholders. Skills & Competencies Education Qualification should be B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT and relevant experience shoudl be 5+ years Hands-on experience with Trillix or other APT detection tools. Strong understanding of malware families, APT groups, and attack patterns. Familiarity with sandboxing, endpoint telemetry, and behavioral detection. Strong forensic, analytical, and investigative skills. Good understanding of MITRE ATT&CK and cyber kill chain. Good Analytical & Problem Solving skills Able to communicate with technical staff/management Highly motivated & customer centric Flexible to work in 24/7 environments

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description – Threat Hunter (Netscout) – L3 Role: Threat Hunter – Netscout Location: Jaipur Qualification: B.E./ B.Tech/ MCA/ M.Sc. in Computer Science or IT Experience: 6-8 YEARS Certification: CEH/CSA Key Responsibilities Conduct proactive threat-hunting activities using Netscout and related network visibility tools. Analyse network telemetry, packet data, and alerts to identify anomalous activities. Investigate suspicious traffic patterns, malware communication, and lateral movement. Work closely with SOC teams to enrich incidents and provide actionable threat intelligence. Develop new hunting hypotheses and detection logic based on evolving threats. Create and maintain threat-hunting reports, dashboards, and documentation. Participate in root cause analysis and recommend security improvements. Skills & Competencies Educational Qualification should be B.E./ B.Tech/ MCA/ M.Sc. in Computer Science or IT with 6+ years relevant experience Strong understanding of network protocols, TCP/IP, routing, and switching. Hands-on experience with Netscout or similar network monitoring tools. Knowledge of threat landscape, MITRE ATT&CK, and incident response. Strong analytical and problem-solving abilities. Ability to work in a fast-paced SOC environment. Good Analytical & Problem Solving skills Able to communicate with technical staff/management Flexible to work after office and over weekend if required Highly motivated & customer centric

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description �Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities �Technical administration or troubleshooting to ensure the efficient functionality of the solution. �Incident Validation, Incident Analysis, Solution recommendation �Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions �Act as a point of escalation for Level-1 customer service analysts �Coordinate with IT teams on escalations, tracking, performance issues, and outages. �Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. �Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. �Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. �Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets �Good knowledge on implementation, installation, integration troubleshooting and overall functionalities �Experience in troubleshooting platform related issues, data backup, restoration, retention �Maintains awareness of latest technologies in the domain

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description – NBAD Engineer (Arista) – NBAD-L2 Role: NBAD Engineer – Arista Location: Jaipur Qualification: B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT Experience: 3- 5 yrs Certifications Proposed OEM Level Certification Key Responsibilities Manage and monitor Arista NBAD (Network Behavior Anomaly Detection) platform. Continuously analyze behavioral anomalies in network traffic. Detect deviations, patterns, and threats using NBAD analytics. Fine-tune NBAD detection rules and thresholds for optimal performance. Coordinate with networking and SOC teams for incident verification. Prepare daily/weekly reports on anomalies and recommended actions. Ensure platform health, upgrades, and optimisation. Skills & Competencies Educational Qualification should be B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT with 3+ years relevant experience Hands-on experience with Arista NBAD or any anomaly detection tool. Strong understanding of network security, traffic flow, and behavioral anomalies. Hands-on experience in SOC operations or network security monitoring. Knowledge of cyber threats, DDoS patterns, scanning, and insider threats. Strong analytical, documentation, and communication skills. Good Analytical & Problem Solving skills Able to communicate with technical staff/management Highly motivated & customer centric Flexible to work in 24/7 environments

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 6+ years in Cybersecurity, with 4+ years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills And Qualifications Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 3+ years in Windows, Linux, Storage, backup, DB Administration and management Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Qualifications Required Skills and Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT Certification Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

3 years of experience in SOC/NOC or network security operations Hands-on exposure to DDoS protection tools (Arbor preferred) Education : Graduation in any discipline Certification : CEH/ Any FW or any Network certification. Location : Kolkata Role Overview The L1 Engineer will be responsible for continuous monitoring of Arbor Edge Defense devices, initial alert analysis, and escalation as per SOPs to ensure timely DDoS detection and response. Key Responsibilities Monitor Arbor Edge Defense (AED 8200) dashboards for alerts and anomalies. Perform initial triage of DDoS alerts and incidents. Execute basic mitigation steps as per approved SOPs. Monitor device health, availability, and performance. Create and update incident tickets with accurate details. Escalate incidents, device issues, and anomalies to L2 as per SLA. Assist in preparing daily operational and shift handover reports. Technical Skills Required Good understanding of DDoS attack types. Knowledge of TCP/IP, networking fundamentals, and traffic behavior. Familiarity with SOC tools and ticketing systems. Ready to work in 24x7 shift operations. Role & responsibilities

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L2/L3, Location – Jaipur Shift : 9x5 Job Description: SOC Manager Position Summary We are looking for a detail-oriented Risk & Compliance Auditor to assess and ensure organizational compliance with internal policies, regulatory frameworks, and industry standards. The ideal candidate will play a key role in conducting audits, identifying gaps, assessing risks, and implementing corrective actions to enhance our security and compliance posture. Roles And Responsibilities Driving SOC audits and managing the day-to-day responsibilities of gathering evidence, scheduling resources, coordinating with control owners and external auditors. Analyze potential risks within the SOC and its practices to avoid possible compliance issues. Review all relevant programs and activities affected by industry regulations, including records, reports, and software. Recommend and implement changes to address procedures and practices that are not compliant with industry regulations. Educate, consult, evaluate, and advise internal stakeholderson internal SOX controls and risk mitigation in an everchanging environment. Participate on project teams to ensure that enterprise risks and SOX controls are appropriately considered, identified early, and managed proactively in the project development lifecycle. Identify potential audit issues and operational improvements specific to the SOC 2 audits. Familiarity with cybersecurity frameworks (i.e., NIST, COSO, COBIT, and/or ITIL etc.) as well as third party assurance reports (SOC 1, 2, 3). Proficiency in compliance management software and tools. Required Qualifications Education: B.E./ B.Tech in IT/CS/ECE with 5+ years of relevant Experience: Minimum 5 years of relevant experience in Risk and audit. Certifications: CISA, ISO 2K1

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description – NBAD Engineer (Arista) – NBAD-L2 Role: NBAD Engineer – Arista Location: Jaipur Qualification B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT Experience: 3- 5 yrs Certifications: Proposed OEM Level Certification Key Responsibilities Manage and monitor Arista NBAD (Network Behaviour Anomaly Detection) platform. Continuously analyse behavioural anomalies in network traffic. Detect deviations, patterns, and threats using NBAD analytics. Fine-tune NBAD detection rules and thresholds for optimal performance. Coordinate with networking and SOC teams for incident verification. Prepare daily/weekly reports on anomalies and recommended actions. Ensure platform health, upgrades, and optimisation. Skills & Competencies Educational Qualification should be B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT with 3+ years relevant experience Hands-on experience with Arista NBAD or any anomaly detection tool. Strong understanding of network security, traffic flow, and behavioural anomalies. Hands-on experience in SOC operations or network security monitoring. Knowledge of cyber threats, DDoS patterns, scanning, and insider threats. Strong analytical, documentation, and communication skills. Good Analytical & Problem Solving skills Able to communicate with technical staff/management Flexible to work after office and over weekend if required Highly motivated & customer centric Flexible to work in 24/7 environments

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is responsible for the performance of the product and the KPI's related to the product in the respective areas of Network domains. The incumbent will work closely with multi-functional areas, including sales, pricing, marketing, legal, compliance, and risk for the purpose of product management, development, product enhancement, release, or product positioning. This is an operational role, responsible for delivering results that have direct impact on the achievement of results for the product. Responsibilities. Drive execution of product strategy, Facilitating and being accountable for daily standups in a highly agile team environment. Work closely with engineering teams to deliver with quick time-to-market and optimal resources. Analyse product requirements and develop appropriate programs to ensure they are met. Develop, implement, and maintain timelines across multiple departments. Creating and managing product manuals, user manuals, architecture diagrams, sequence flow diagrams and workflows specific to the region Coordinating product releases with marketing, sales, and sales support Minimum Qualification & Experience Product management/sales related experience Desired Skill sets Intermediate experience in managing elements of the product development lifecycle. Good in productivity tools like MS word, Excel, Power-point

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications We are looking for a highly experienced VoIP Developer and Subject Matter Expert (SME) with deep hands-on expertise in FreeSWITCH and Kamailio . The ideal candidate will design, develop, debug, and optimize carrier-grade real-time communication platforms supporting UCaaS and CPaaS use cases, including audio/video conferencing, WebRTC, and SIP-based systems . This role requires strong systems-level programming skills in Go, C, and C++ , deep understanding of VoIP protocols , and experience building scalable, asynchronous, API-driven platforms . Key Responsibilities Core VoIP & RTC Development Design, develop, and maintain FreeSWITCH and Kamailio modules Debug and optimize call signaling, media flows, and RTP streams Implement advanced SIP routing, load balancing, NAT traversal, and failover Work on audio/video conferencing systems (mixing, recording, SFU/MCU concepts) Handle high concurrency and low-latency real-time traffic Protocols & Media Deep expertise in SIP, SDP, RTP/RTCP, SRTP, DTLS Strong experience with WebRTC internals (ICE, STUN, TURN, DTLS-SRTP) Troubleshoot interoperability issues across softphones, browsers, SBCs, and carriers Optimize codecs (Opus, G.711, G.729, VP8/VP9, H.264) Backend & Systems Programming Develop high-performance components in Go, C, and C++ Implement asynchronous and event-driven programming models Build and integrate RESTful APIs for call control, provisioning, analytics, and billing Work with message queues, state machines, and distributed systems UCaaS / CPaaS Platforms Design and enhance cloud-native UCaaS and CPaaS solutions Implement features like: Call routing and IVR Call recording and transcription Conferencing and collaboration Messaging and notifications Integrate with third-party carriers, SBCs, and CPaaS providers Debugging & Performance Analyze logs, SIP traces, RTP dumps, and core dumps Use tools like sngrep, Wireshark, tcpdump, gdb Identify and resolve memory leaks, race conditions, and latency issues Tune systems for high availability, scalability, and fault tolerance Required Skills & Qualifications Technical Skills FreeSWITCH (core, modules, dialplan, ESL, mod_sofia, mod_conference) Kamailio (routing logic, modules, scripting, dispatcher, registrar) Programming Languages: Go (preferred for backend services) C / C++ (VoIP core and module development) Protocols: SIP, SDP, RTP, RTCP, SRTP, DTLS, WebRTC Networking: TCP/IP, UDP, NAT, firewalls, load balancers APIs: REST, JSON, async APIs, webhook-based systems Platform & Infrastructure Linux system internals Docker / Kubernetes (nice to have) Cloud platforms (AWS, GCP, Azure) Monitoring and observability (Prometheus, Grafana, ELK) Nice to Have Experience with Janus, Asterisk, OpenSIPS Experience building SFU/MCU architectures Familiarity with CI/CD pipelines Knowledge of telecom security and compliance Contributions to open-source VoIP projects Soft Skills Strong troubleshooting and analytical skills Ability to act as a technical authority and mentor Excellent communication and documentation skills Experience working with globally distributed teams