Job Title:
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Job Summary:
As the HR Technology & AI Manager, you will play a strategic and operational leadership role in overseeing all HR functions across the Rawalwasia Group's diversified business units, with a strong emphasis on leveraging technology and Artificial Intelligence. You will be responsible for managing and reviewing core HR verticals—Recruitment, Onboarding, Training, Payroll, Administration, SOP implementation, KRA/KPI design, and PMS (Performance Management System). This role includes supervising cross-functional HR teams, ensuring the consistency of HR processes, resolving conflicts, and building a high-performance, compliant, and engaged workforce, while also strategically identifying, evaluating, implementing, and optimizing AI and other HR technologies to enhance efficiency, improve employee experience, and provide data-driven insights.
Key Responsibilities:
HR Operations & Compliance:
- Oversee day-to-day HR operations across all business verticals.
- Ensure strict compliance with labor laws, company policies, and statutory requirements.
- Drive process standardization through effective implementation of SOPs.
Team Leadership & Supervision:
- Review the work of HR sub-teams: Recruitment, Operations/Admin, Training, and PMS.
- Ensure coordination and synergy among teams, with periodic audits and performance reviews.
- Address escalated issues and provide guidance on HR best practices.
Recruitment & Talent Acquisition (with AI Focus):
- Lead and strategize workforce planning and talent acquisition.
- Oversee recruitment life cycle from sourcing to onboarding, exploring and implementing AI-driven applicant tracking systems and sourcing tools to enhance efficiency and candidate quality.
- Coordinate with department heads to forecast manpower needs.
Onboarding & Induction (with AI Enhancement):
- Ensure seamless employee onboarding and induction as per defined SOPs, leveraging technology and AI to personalize and streamline the new hire experience.
- Monitor the effectiveness of the onboarding experience to improve retention.
Training & Development (with AI Integration):
- Identify training needs across departments; plan and monitor training calendars.
- Design and track the impact of learning and development programs, including the use of AI for personalized learning paths and content recommendations.
- Drive upskilling, cross-training, and leadership development initiatives.
Payroll & Administration (Technology-driven):
- Supervise payroll processes, reimbursements, travel claims, and attendance systems, ensuring optimal use of payroll software and HRIS.
- Ensure accuracy, confidentiality, and timely disbursal.
KRA, KPI & PMS Implementation (Data & AI-Enabled):
- Oversee the design, implementation, and evaluation of KRAs, KPIs, and the PMS system, utilizing HRIS and analytics tools for effective tracking and reporting.
- Train HODs on PMS tools, feedback mechanisms, and appraisal cycles.
- Ensure goal alignment, regular performance tracking, and actionable appraisals, exploring AI for performance insights and feedback.
Employee Relations & Conflict Resolution:
- Serve as a central point of contact for conflict resolution, grievance redressal, and disciplinary actions.
- Foster a respectful and inclusive work environment.
Engagement & Retention (AI-Enhanced):
- Lead employee engagement initiatives to boost morale and reduce attrition, leveraging data and potentially AI to understand sentiment and identify trends.
- Execute R&R programs, welfare schemes, and surveys to improve satisfaction.
Policy Management & SOPs:
- Draft and implement HR policies, JDs, KRAs, and SOPs across the organization.
- Regularly audit processes for efficiency, accuracy, and legal compliance.
AI & HR Technology Strategy & Implementation:
- Develop and execute a comprehensive HR technology roadmap, with a strong emphasis on AI integration, aligning with overall business objectives and HR strategy.
- Research, evaluate, and recommend new AI-powered HR solutions (e.g., generative AI for content creation, predictive analytics for talent management, AI chatbots for employee support).
- Lead the implementation and integration of selected HR AI technologies, ensuring seamless adoption and maximizing their value.
- Collaborate with IT and other relevant departments to ensure data security, privacy, and ethical AI usage in all HR systems.
Data Analytics & Insights:
- [cite_start]Utilize AI and advanced analytics to extract meaningful insights from HR data, including workforce trends, talent gaps, employee sentiment, and retention risks.
- Develop and maintain HR dashboards and reports to provide actionable intelligence to HR leadership and business stakeholders.
- Apply predictive analytics to forecast HR needs, such as talent acquisition, succession planning, and employee turnover.
Training & Change Management:
- Develop and deliver training programs for HR teams and employees on new AI tools and technologies.
- Lead change management initiatives related to HR tech and AI adoption, fostering a culture of innovation and continuous learning.
- Act as an internal consultant, educating stakeholders on the potential and limitations of AI in HR.
Compliance & Ethics in AI:
- Stay abreast of emerging regulations and best practices related to AI in HR, ensuring compliance with data privacy laws and ethical guidelines.
- Implement measures to mitigate bias in AI algorithms used in HR processes, promoting fairness and equity.
Special Projects:
- Undertake strategic HR assignments or projects as delegated by the MD or authorized representatives, including those related to HR digital transformation and AI.
Required Qualifications:
Education:
- Master’s degree in Human Resources (MBA-HR) or equivalent.
- CHRM or equivalent HR certifications are an added advantage.
- Certifications in AI/Data Science (e.g., Google AI Engineer, IBM AI Professional) are a significant plus.
Experience:
- 10–15 years of progressive HR leadership experience, with team management exposure across multiple HR functions and industries.
- Proven experience with HR Information Systems (HRIS), payroll software, Applicant Tracking Systems (ATS), and other HR technologies.
- Demonstrable understanding of Artificial Intelligence (AI) concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI.
- Experience in the implementation or optimization of AI solutions within an organizational context is highly desirable.
Knowledge:
- Thorough knowledge of all HR verticals: Recruitment, Onboarding, Training, Payroll, Admin, SOPs, KRA/KPI, and PMS.
- Deep understanding of HRIS systems, payroll software, and compliance requirements.
- Strong grasp of policy drafting, JD/KRA alignment, PMS cycle, and legal frameworks.
- Working knowledge of HR analytics and metric dashboards.
Skills:
- Leadership and people management across diverse HR teams.
- Conflict resolution, feedback facilitation, and team coaching.
- Strong communication, stakeholder management, and negotiation skills.
- Analytical thinking and process improvement.
- Documentation and policy drafting.
- Strategic planning and change management.
- Ability to translate business needs into technological solutions.
Attributes:
- Proactive, process-driven, and highly organized.
- High integrity and discretion with sensitive information.
- Ability to multitask and lead under pressure.
- Strong sense of accountability and ownership.
- Passion for building people and culture, and for leveraging technology to enhance HR.
Perks and Benefits:
- Competitive salary and performance-based incentives.
- Leave encashment, annual bonus, and employee welfare schemes.
- Career advancement opportunities in a growing multi-industry group.
- Access to structured training, HRMS tools, and professional development programs.
Start Date:
