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3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Roles & Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email, or chat Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints and reach out to provide assistance Gather customer feedback and share it with our Product, Sales, and Marketing teams Experience as a Product Support Specialist or similar role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Expectations: Having an experience of 3 to 5 years Excellent communication and problem-solving skills Ensure customer satisfaction and provide professional product support. Excellent Communication Skills Active team player, self-starter, and multitasker who can quickly adjust priorities Ready to work in rotational shifts Culture and Benefits: Work-Life Synergy: Discover the perfect equilibrium between work and life, supported by our culture. Dynamic Team: Join an exceptional team of brilliant and encouraging individuals who amplify your potential. Flexible hours: Enjoy the freedom to tailor your office hours to maximize productivity. Wellness Empowerment: Access insurance benefits to support your well-being Cross-functional: Embrace diverse responsibilities and explore multiple roles. Learning Playground: Engage in a rich training program with ample growth opportunities. Competitive Rewards: Your hard work translates into an attractive compensation package that recognizes your value. Effort Meets Recognition: While we may challenge you, rest assured, that your dedication will be richly acknowledged. ABOUT ZUPER Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service. Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20M in payments annually. It's not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21M in funding.Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high-performer rating and we are a great place to work, don’t take our word for it; we are officially certified as “A Great Place to Work”.So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer-obsessed team of Zuperheroes.
Posted 16 hours ago
12.0 - 15.0 years
3 - 9 Lacs
Hyderābād
On-site
Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech Support ) in the region for high level performance and excitement. Mentor the team in the region for their continuous self development. Keep the Dealer principal motivated through various communications, incentive schemes and updates. Keep the dealer technician team excited by ensuring - Parivaar meets, execution of Star Club, Product Improvement Proposal, Sarathi. Improve the reach through Saathis, Synergy, dealer outlets, Vans and Bikes. Execute the initiatives rolled out by the Head Office- Bikes and Vans at dealerships, DMS usage. Manage funds in coordination with the Zonal Heads Sales. Manage all the basics - Participate in morning call everyday, Open tickets monitoring, Customer connect, VIN wise data, Outstand ings, C forms, Min Stock at dealerships, Retro, Float Stock, FOC dispatches, SMC/BDSS maintenance, timely settlements of Warranty and Debit notes, Quarterly NOCs fro dealers, Smooth start and Closure of dealers, Retofitments,, Lubricants schedules, payments by dealers to vendors, technical trials, special tools availability, adherence to ISO process, Recruitment of manpower, New product feedback, Process audits at dealerships. Improve the quality of technical reporting from the region. Monitor and ensure manpower to Machine ratio at the dealerships and trainings at all levels at the dealership. Effectively review the CCMs,TMs and Tech Support team through Stand ard templates and monthly feedback on performance Also daily feedback on daily reports of the CCMs. Ensure Tour planning and adherence by the team rigorously. Share competition machine performance report. Effectively coordinate with the Zonal Heads and create synergy between Sales and Customer care. Effectively manage the Regional Training Centres. Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed and quality of concern closure ( Escalated concerns/ PSFs. Ensure process parameters in place at workshops, Dealer quality audit scores/ All dealers with DMS usage and data quality score. Dealership Profitability - Ensure target achievement by generating revenue through spare parts, shield, maxi care, tyre and allied business. Channel reach and Manpower adequacy - Creation of new service points ( MDSCs/ MASCs/ MMTs), % of FTs with Serive reach. Dealership Satisfaction Score. Customer legal cases. Quarterly business communication to dealer principals. Guiding of CCM's on driving improvements at dealership and hand ling escalations. Escalated customer hand ling. Intervention at critical and problematic dealers. Develoment of CCM's. Preferred Industries Education Qualification Bachelor of Engineering; Masters of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechatronics; Masters of Engineering in Mechanical; Masters of Engineering in Automobile; Masters of Engineering in Mechatronics General Experience Core Automotive customer care experience of 12-15 years Critical Experience Experience of handling Customer Care Manager (CCM) profile for an area for at least 8-10 years.Work experience in automobile industry.Handling of team size of at least 20 people.Exposure to customer centricity - customer handling and dealer owner handling.Exposure in automobile dealership operations Job Segment: Engineer, Automotive, Engineering
Posted 16 hours ago
25.0 years
4 - 8 Lacs
Gurgaon
On-site
TransUnion's Job Applicant Privacy Notice What We'll Bring: We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers. We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things. We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need. Culture and Values Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https://www.transunion.com/privacy/global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role Execute functional strategy to drive strong customer engagement post sales Synthesize, analyze and assimilate customer success strategies from discussions Regulatory Guideline Management & Implementation What You'll Bring: Steering organizational customer success strategies across all associated large member banks / NBFC Maintain key customer relationships and develop, implement strategies with key decision makers, CXO(s) Ensure customer satisfaction by achieving delivery, service quality norms. Drive performance of the function across KPIs across customer centricity, compliance and operational excellence Collaborate with multiple business stakeholders to identify priorities, metrics and track progress on customer success initiatives identified Should be a process and detail oriented individual with an ability to create detailed documents and notes for internal and external customers Ensure all communication messages related to customer success strategy, priorities, and metrics are aligned and accurate. Identifying, exploring and fleshing-out select opportunities across client journey to solve for critical business issues of the clients Propagating regulatory guidelines directed by RBI through circulars Recommending best industry practices to all associated large member banks / NBFC Providing guidance and expertise in the implementation journey with large member banks / NBFC Monitoring of performance against SLAs and ensuring adherence. Impact You'll Make: Experience and Skills Qualification: Master’s degree or equivalent in Business Administration / Finance 10-12 years of relevant / banking experience is must. Flexibility to travel as needed Executive presence and assertiveness. Ability to work independently, handle ambiguous situations and exercise judgement in variety of situations. Strong communication, organizational, verbal & written skills. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Essential Competencies Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor. Driving customer experience, innovation & operational excellence – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking and passionate about creating superior experience for clients. Technical competency, to understand and use technology as a means to drive customer experience, compliance and operational efficiencies is a must. Business & financial analytics acumen – Spends time to ensure understanding of the business and aligns accordingly. Analytical bent of mind is necessary. Ability to interpret and analyze a variety of business information. This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Specialist III, Business Operations
Posted 16 hours ago
12.0 - 16.0 years
0 Lacs
Delhi
On-site
Job requisition ID :: 86974 Date: Jul 30, 2025 Location: Delhi Designation: Director Entity: Deloitte Touche Tohmatsu India LLP Strategy, Risk and Transactions M&A - Deal Transformation and Post Merger Integration Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential. The Team Business leaders must act with conviction, even in an era of growing complexity, uncertainty, and disruption. These business leaders need clear, concise, well-informed perspectives on the important dynamics that are currently reshaping their business environments. Our global network of M&A professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today. We work collaboratively with our clients to link strategic vision to flawless execution to achieve tangible, long-term value. From developing a pragmatic strategy and evaluating M&A opportunities to improving finance and operations functions, we have the experience and expertise to help clients act with certainty and thrive. Work you’ll do As a Director in our Post-Merger Integration (PMI) Practice, you will play a critical leadership role in driving business growth, delivering high-impact client engagements, and shaping the future of our practice. You will be expected to bring a strong blend of strategic thinking, operational excellence, and business development acumen. Your key responsibilities will include: Consulting Sales Origination: Leverage your personal and professional network, as well as firm-wide relationships, to identify and originate consulting opportunities in the PMI, carve-out, and broader M&A space. You will be expected to drive consulting sales with sales performance being a key evaluation metric. Client Proposals & Pitches: Independently lead the development of compelling proposals and client pitches, collaborating with Partners and cross-functional teams to articulate our value proposition and win new business. Project Delivery & Financial Management: Lead the successful delivery of complex integration and carve-out engagements, managing multi-disciplinary teams to resolve client challenges. You will be accountable for project financials, including revenue recognition, invoicing, collections, expense management, and overseeing engagements Team Leadership & Development: Mentor and guide junior team members, fostering a culture of continuous learning and high performance. You will also contribute to recruitment efforts and play an active role in onboarding and training new talent. Eminence Building: Drive thought leadership and eminence activities both within the firm and externally in the marketplace. This includes publishing insights, speaking at industry forums, and showcasing our capabilities and credentials in the PMI domain. Practice Development: Contribute to internal practice-building initiatives, including methodology development, knowledge management, and team-building activities that strengthen our culture and operational effectiveness. Types of Work You Will Lead As a Director in the Post-Merger Integration Practice, you will lead and contribute to a wide range of complex, high-impact engagements across the M&A lifecycle, including: Organization readiness in a post deal integration: Understand the integration vision and strategy set out in the deal objective. Work with C-suite executives, business and internal firm stakeholders to identify integration / separation guiding principles. Identify the target operating model, organization construct and governance model for the consolidated entity. Evaluate the considerations for organization readiness for interim (Day 1 /100), desired end state. Establish Day 1 / Day 100 checklists and workplans Establish and lead Integration Management office (IMO) / Separation management office (SMO) for end-to-end program management of workstreams involved in the Integration process Integration support for post-deal activities: Program / Integration / Transformation management office planning and readiness Day 1 / 100 Readiness planning Assess the IT landscape and identify the areas of synergies / dis-synergies Vendor evaluation and selection IT spend analysis (including vendor contract reviews for any hidden transactional costs), provide recommendations on the cost efficiencies Bid formulation and vendor management Facilitate execution of the post deal integration of IT operations and organization Carve-out and separation: Develop the separation strategy and assess the separation readiness Evaluate financial and operational entanglements / interdependencies Identify the operating model, organization construct and governance model for the re-structured entity Evaluate the considerations for organization readiness for interim (Day 1 /100) and desired end state Establish Day 1 / Day 100 checklists and workplans Contribute in managing the Separation Management Office (SMO) across the workstreams Assess the TSA requirements, prepare TSA schedules and TSA exit strategies Cost modelling for one-time and recurring costs due to separation (stranded cost, standalone costs etc.) Define step- wise separation road map Commercial and Operational Diligence and Transformation: Evaluate the strategic and commercial feasibility of a deal / transaction Evaluate the current business capabilities and identify red flags on operational issues/risks Assess the Post deal consolidation and transformation opportunities Leverage industry best practices and Deloitte accelerators to define methodological approach to consolidation / separation Undertake detailed functional integration planning (e.g. Sales and Marketing, operations, Supply Chain, Finance, IT, HR etc.) for Day 1 /100 and End state Support delivery of functional plans Synergy / dis-synergy assessment & delivery: Identify areas of potential synergies / dis-synergies and establish the degree of integration required Define road map for delivery of synergies and advise on synergy benefits tracking Work with functional leads on Synergy realization Qualifications To be successful in this role, you should bring a strong blend of strategic thinking, operational expertise, and leadership experience in the M&A and transformation space. The ideal candidate will have: MBA or equivalent postgraduate degree from a top-tier institution. Professional certifications (e.g., PMP, CFA, CA) are a plus. 12–16 years of relevant experience in management consulting, corporate strategy, or a similar advisory role, with a strong focus on post-merger integration, carve-outs, or large-scale transformation programs. Proven track record of leading complex, multi-disciplinary engagements across the M&A lifecycle. Demonstrated success in business development, with experience in originating and closing consulting engagements Experience working with C-suite stakeholders and managing executive-level relationships. Deep understanding of integration and separation strategy, operating model design, synergy realization, and transformation planning. Strong knowledge of cross-functional domains such as Finance, IT, HR, Operations, and Supply Chain in the context of M&A. Strong leadership and team management skills, with experience mentoring and developing high-performing teams. Excellent communication, presentation, and stakeholder management skills. Ability to work in a fast-paced, ambiguous environment and manage multiple priorities effectively. Willingness and ability to take initiative and learn independently. This role involves travel. Key Skills Develop self by actively seeking opportunities for growth, share knowledge and experiences with others. Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities. Build relationships and communicate effectively in order to positively influence peers and other stakeholders. Good networking and influencing skills. Good business awareness, understanding the broader context in which delivery has an impact on overall business performance. Confident leadership and influencing style, being able to make an immediate impact with client stakeholders. How you will grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
Posted 16 hours ago
0 years
9 - 10 Lacs
Chennai
On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: JOB SUMMARY This position leads and advocates various data science teams on best practices around the development and implementation of advance analytic systems and predictive and prescriptive models. This position works with a team of data scientists, data analysts, data engineers, machine learning engineers, business and data domain owners, application developers, and architects in the creation and delivery of insights from large and disparate data to empower confidence in business decisions. This position leads the evaluation and adoption of emerging technologies that support the use of statistical modeling, machine learning, distributed computing, and run time performance tuning with the goal of deploying optimal processes and introducing new products and services to the market. This position supports senior leadership by planning and championing the execution of broad advanced analytics initiatives aimed at delivering value to internal and external stakeholders. This position may manage people within the department. RESPONSIBILITIES Leads and oversees the data analysts, data scientist team, machine learning engineers, and big data specialists in the implementation of models and systems that provide optimal results as well as scale and evolve the solutions to meet future business needs. Acts as subject matter expert on UPS business processes, data, and advanced analytics capabilities to scope problems, data and model requirements, and proven predictive and prescriptive techniques. Maintains broad understanding of implementation, integration, and inter-connectivity issues with emerging technologies to define strategies that support the creation, development and delivery of analytic solutions that meet business needs. Develops and prototypes algorithms to ensure analytic results satisfy problem statements and business needs. Interprets and analyzes large scale datasets to discover insights to support the build of analytic systems and predictive models as well as experiment with new and emerging models and techniques. Identifies and evaluates emerging/cutting edge open source, data science/machine learning libraries, data platforms, and vendor solutions to support the conception, planning, and prioritization of data projects across the enterprise. Provides thought leadership, technical guidance, and counsel for data science project teams to evaluate strategic alternatives, determine impact, recommend courses of action, and design and implement solutions. Champions best practices for adoption of Cloud-AI technologies, opensource software, machine learning libraries/packages, and data science platforms to derive useful information and insights that empower business decisions. Communicates with business customers and senior leadership team with various levels of technical knowledge, educates them about our systems, and shares insights and recommendations that can inform business strategies. Manages analytics projects/teams and serves as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy while communicating with stakeholders to keep the project aligned with goals. QUALIFICATIONS Requirements: Ability to engage key business and executive-level stakeholders to translate business problems to high level analytics solution approach. Multiple years of experience working with large-scale, complex datasets to create machine learning, predictive, forecasting, and/or optimization models. Demonstrable track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment Expertise in data management pipelines involving data extraction, analysis and transformation using either data querying languages (e.g. SQL, NoSQL, BQ), or scripting languages (e.g. Python, R) and/or statistical/mathematical software (e.g. R, Matlab, SAS) Hands-on experience in launching moderate to large scale advanced analytics projects in production at scale; adapts available Cloud-AI technologies and machine learning frameworks with or without the use of enterprise data science platforms. Proven ability to convey rigorous technical concepts and considerations to non-experts, and strong analytical skills, attention to detail. Direct experience in developing analytical solutions that empowers business decisions and product creation using various set of techniques (e.g. Supervised, Unsupervised, Deep Learning, NLP) Excellent verbal and written communication skills with the ability to communicate data through a story framework and convey data-driven results to technical and non-technical audiences, and effectively advocate technical solutions to research scientists, engineering teams as well as business audiences. Master’s Degree in a quantitative field of mathematics, computer science, physics, economics, engineering, statistics (operations research, quantitative social science, etc.), international equivalent, or equivalent job experience. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 17 hours ago
1.0 years
1 - 2 Lacs
Chennai
On-site
Job Description: AMF Synergy Vision is hiring Customer Support Executives for a Banking Voice Process . This role involves handling customer queries, resolving issues, and providing seamless support in Kannada and English . Key Responsibilities: Handle inbound/outbound customer calls related to banking services. Provide accurate and timely resolutions to customer queries. Adhere to process guidelines and maintain high service quality. Ensure customer satisfaction through effective communication. Requirements: ✔ Education: Graduation mandatory (any degree). ✔ Languages: Fluent in Kannada & English (spoken/written). ✔ Shift Flexibility: Rotational shifts, including nights and weekends. Male Candidates: 6:00 AM – 12:00 AM (9-hour shift). Female Candidates: 6:00 AM – 10:00 PM (9-hour shift). ✔ Cab Facility: Drop cab provided post-10:00 PM (within 15KM radius). Details: Training: 30-45 days (paid). Salary: ₹18,000 CTC/month (₹16,000 in-hand after PF deductions). Work Location: Ambattur Industrial Estate, Chennai – 600058. Week Off: 1 rotational day off per week. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) Language: Kannada (Required) English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
Posted 17 hours ago
12.0 - 15.0 years
3 - 8 Lacs
Chennai
On-site
Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech Support ) in the region for high level performance and excitement. Mentor the team in the region for their continuous self development. Keep the Dealer principal motivated through various communications, incentive schemes and updates. Keep the dealer technician team excited by ensuring - Parivaar meets, execution of Star Club, Product Improvement Proposal, Sarathi. Improve the reach through Saathis, Synergy, dealer outlets, Vans and Bikes. Execute the initiatives rolled out by the Head Office- Bikes and Vans at dealerships, DMS usage. Manage funds in coordination with the Zonal Heads Sales. Manage all the basics - Participate in morning call everyday, Open tickets monitoring, Customer connect, VIN wise data, Outstand ings, C forms, Min Stock at dealerships, Retro, Float Stock, FOC dispatches, SMC/BDSS maintenance, timely settlements of Warranty and Debit notes, Quarterly NOCs fro dealers, Smooth start and Closure of dealers, Retofitments,, Lubricants schedules, payments by dealers to vendors, technical trials, special tools availability, adherence to ISO process, Recruitment of manpower, New product feedback, Process audits at dealerships. Improve the quality of technical reporting from the region. Monitor and ensure manpower to Machine ratio at the dealerships and trainings at all levels at the dealership. Effectively review the CCMs,TMs and Tech Support team through Stand ard templates and monthly feedback on performance Also daily feedback on daily reports of the CCMs. Ensure Tour planning and adherence by the team rigorously. Share competition machine performance report. Effectively coordinate with the Zonal Heads and create synergy between Sales and Customer care. Effectively manage the Regional Training Centres. Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed and quality of concern closure ( Escalated concerns/ PSFs. Ensure process parameters in place at workshops, Dealer quality audit scores/ All dealers with DMS usage and data quality score. Dealership Profitability - Ensure target achievement by generating revenue through spare parts, shield, maxi care, tyre and allied business. Channel reach and Manpower adequacy - Creation of new service points ( MDSCs/ MASCs/ MMTs), % of FTs with Serive reach. Dealership Satisfaction Score. Customer legal cases. Quarterly business communication to dealer principals. Guiding of CCM's on driving improvements at dealership and hand ling escalations. Escalated customer hand ling. Intervention at critical and problematic dealers. Develoment of CCM's. Preferred Industries Education Qualification Bachelor of Engineering; Masters of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechatronics; Masters of Engineering in Mechanical; Masters of Engineering in Automobile; Masters of Engineering in Mechatronics General Experience Core Automotive customer care experience of 12-15 years Critical Experience Experience of handling Customer Care Manager (CCM) profile for an area for at least 8-10 years.Work experience in automobile industry.Handling of team size of at least 20 people.Exposure to customer centricity - customer handling and dealer owner handling.Exposure in automobile dealership operations Job Segment: Engineer, Automotive, Engineering
Posted 17 hours ago
8.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. GDS SaT – TSE – Operating model and TSA – Associate Manager – India Within SaT, TSE team services clients with a full range of hands-on, operationally focused support and advice across the transaction life cycle, across buyers and sellers. We cover a wide range of operational aspects, including divestiture advisory services, carve-out readiness and support, operational due diligence, synergy assessment and delivery, day-one readiness assessment, 100day planning, integration process support, carve-out/stand-alone costs assessment and risks, and cost reduction. Our professionals work on transactions and business development across the globe. The opportunity We’re looking for Associate Managers/ Managers with 8 to 10 years of experience in M&A life cycle, integration & separation of a business post-announcement of transaction, cross-border M&A with experience in Operating Models and Transition Service Agreements. Candidates with strong understanding of business functions (Front office or back-office functions) would be desirable. Your key responsibilities Define, design, and implement a business operations model that aligns with the company’s business goals and objectives Demonstrate excellent skills in developing and implementing current state, Day 1, and future state/target operating models Uncovering key insights into potential business entanglements and Day 1 dispositions Identifying potential Transition Service Agreements (TSAs) from the current operating model and providing significant insights into TSA scoping, drafting and costing Collaborating with cross-functional teams to ensure a smooth transition and implementation of new service agreements and operating models Build relationships with EY offices across the globe, and demonstrate knowledge of regional practices. To work with Client and EY teams to design and execute operating model and TSAs Assist in business development activities including preparing presentation decks for client and internal pursuit meetings; assist Partners and Senior Managers on proposals and new business opportunities Provide guidance on projects and mentor a team of TSE professionals Conduct timely performance reviews for employees and develop other professionals by providing effective performance feedback and training. Skills and attributes for success Experience in designing and implementing operating models in a complex business environment. Strong understanding of business functions (front office and back office) including HR, Finance, Marketing, IT Good understanding of M&A life cycle, integration & separation of a business post-announcement of transaction, cross-border M&A Possess financial analysis experience, with the ability to link detailed operational analysis to financial statements Understanding of functional and sub functional processes across sectors to be able to design the current state operating model for a company and also suggest on best in class future state operating models Understanding of operating model and TSA linkages; ability to identify, scope and cost potential TSA’s Ability to determine risks and opportunity areas Skill to synthesize approaches to complex carve-out and integration conflicts Talent to adapt to new challenges and ideas Excellent problem solving, project management, facilitation and interpersonal skills Strong written and verbal communication skills Strong executive presence with good networking and negotiation sills To qualify for the role, you must have Post Graduate degree in business, accounting, finance, engineering, computer science or related field from a premier institute with 8-10 years of applicable industry and/or consulting experience Understanding of M&A life cycle, integration and separation of a business post-announcement of transaction, cross-border M&A who specializes in Operating Models and Transition Service Agreements. Well versed with MS Excel and PowerPoint Willingness to undertake international travel as per business requirement. Ideally, you’ll also have Project management skills Strong communication and presentation skills What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY SaT practices globally with leading businesses across a range of industries What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. About EY EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 17 hours ago
5.0 years
0 Lacs
Sonipat, Haryana, India
On-site
Apply now "> Your tasks IN DC W&D operation performance management IN domestic transportation tender Sonepat warehouse optimization(preparation for S4 go live) warehouse and transportation preparation for S4 go live for India locations (e.g Kalyani) Define IN W&D logistics business process together with plant operations & sales team APAC Transportation:freight management & SAP TM module & Transportation cost monitoring Transportation package topic Define warehouse budget plan and conduct real-time monitoring Manage warehouse administrative affairs, and warehouse safety and warehouse resources Develop effective warehouse processes, according to customer needs and country-specific conditions Ensure regular stocktaking process in line with applicable rules & regulations Drive risk management and escalation Management Supports introduction and monitoring of operational KPIs as base for continuous improvements towards process excellence Commitment of standards of quality guidelines (internal and external), quality awareness, customer quality targets Ensures compliance with company policies/procedures and takes appropriate action when breached Throught CBS principles ensuring products delivered are stored in an organized manner, so that its quality is maintained and accessibility is achieved Ensure execution of inventory management processes in accordance with applicable rules and regulations Oversee reverse logistics Work closely with WH System Management and Control Tower to establish an efficient operation of warehouse Work closely with GS SCM - Global SCM Network Design, WnT and BA SCM - SC Solutions and corporate NPM to support the regular tender projects of the warehousing, transportation & packaging Work closely with GS SCM - SCM Governance, Global SCM Network Design, WnT and BA SCM - SC Process & Projects to establish a tandardized warehouse management system Work closely with GS SCM - Global SCM Network Design & WnT and BA SCM - SC Solutions to improve SCM sustainability - CO2 emisstion reduction and support CT warehouse synergy projects Work closely with GS SCM - Global Smart SCM and Global SCM Network Design, WnT to implement the SCM digital solutions Work closely with BA SCM - Demand Fullfillment to ensure the customer delivery and customer satisfaction Support Imp@CT team to implement SAP S4 WM/TM modules Collaborate with other relevant functions Read more Read less "> Your profile Degree in SCM, Economics, Engineering, Operations, Business (university / university of applied science) Read more Read less "> Our offer Min.5 years professional experience in warehousing management, especially DC warehouse Experience in transporation management and other SCM functions Experience in the area manufacturing, operations, purchasing and/or sales Management experience in the areas of Logistics Operations (good knowledge of 3PL markets/contracts) Solid SAP know-how ▪ Good analytical skill and communication skill ▪ English skills Ready to drive with Continental? Take the first step and fill in the online application. Read more Read less "> About Us Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets. ContiTech is one of the world's leading industry experts. Far beyond our roots as a rubber products manufacturer, we offer connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food industry and the furniture industry. As a group sector of Continental, ContiTech currently employs more than 40,000 people in 40 countries and regions and is active as a global industrial partner in Asia, Europe, North America and South America Read more Read less Apply now
Posted 17 hours ago
2.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Mergers & Acquisitions - IT At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Analyst and Consultants for our M&A/R IT practice. The M&A/R IT is a market offering that provides services across all facets of M&A lifecycle – Integration, Separation, Due Diligence, Transition Services Agreements, Contracts Management and Day 1 / Day 2 Transformation. Team coordination and cross skill leverage is M&A/R IT’s defining strength. Work you will do: Your day-to-day responsibilities will include: Participate in engagement managementincluding: Own and manage specific work threads Develop plans for components of engagements Coordinate activities between different work threads Identify and help manage changes in scope Manage and mentor junior resources Develop and maintain working relationships with client counterparts Develop client deliverables anddocumentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling and analysis, etc. Analyze and interpret project data, draw conclusions and develop recommendations based on the result of the specific outputs Use analytics to build strategic insights for the client Synthesize and present insights and recommendations Strive to improve deliverable quality through verification and validation of results Conduct client interviews, participate in workshops and training sessions, and presentrecommendations TheTeam Wearepartofoneoftheworld’sleadingconsultingfirmsforAdvisoryServices.Wecombineexperience, scale,andcapabilitiestohelpclientsaddresstheirmostcomplex businessproblems.Ourmandateisto enableourclients’abilitytogrow,optimize,andfundamentallychangethenatureoftheirbusinessand competitiveposition.WedothisviaM&A,divestiture,andrestructuringservicesfrombeginningtoend. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost objectives. Required Qualifications MBA is mandatory. Engineering undergrad is preferred but not mandatory 2-6 years of relevant experience for Consultants and Analyst Bengaluru / Hyderabad / Mumbai /Gurgaon Relevant experience in Mergers & Acquisitions and Restructuring (M&A/R IT) Preferred Qualifications M&A/R IT Analyst and Consultants are expected to advise clients, serve as subject matter experts, execute projects, and have strong result delivery orientation. The candidate should have a bent for technology and IT consulting projects, but M&A experience is not mandatory. An ideal candidate should have the following experience and skill set: Mergers & Acquisitions: Guide clients on key concepts and strategies for M&A engagements, including but not limited to stranded cost analyses, due diligence, Day 1/Day 2 planning, business continuity planning, synergy identification / capture, testing and system cutovers Digital and Technology Transformation: Deliver large, complex transformation engagements by identifying, designing, and implementing creative business and technology solutions for large companies. Candidates are required to have experience in: – PlanningandimplementingITintegration,separationandtransformationprojects in M&A deals – Projects involving design, development and testing of enterprise systems such as ERP (SAP), CRM, Big Data etc. including integration of enterpriseapplications – Providing subject matter expertise across critical components of ITlandscape: Application Development (experience acrossSDLC) EnterpriseArchitecture Infrastructure (Servers, Storage, Network, End UserComputing) Data Center Strategy (Optimization, Redesign, Consolidation,Co-location) Security and Access Management (Cybersecurity Services, EnterpriseDirectory) IT Financials in M&A and Transformation Scenarios (IT OpEx/CapEx CostModeling) Solution Advisory: Advise clients on industry-leading solutions that enable complex transformations across different technology areas such as Cloud Computing, Infrastructure Virtualization, Data Management etc. Additional Requirements: – Critical problem solving and troubleshooting skills with the ability to exercise mature judgment – Framing issues and breaking it down into hypotheses to be solved – Strong oral and written communicationskills – Coreconsultingskillsincluding(MSVisio,PowerPoint,Excel,Project), story boardingetc. – Improving internal processes, and promote knowledge sharing in the team – Flexibility to travel ifrequired Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303774
Posted 18 hours ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – Human Capital At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Consultants for our Human Capital practice. Our practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ transaction results and impact by focusing on challenges at the intersection of business and people. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisition s and Restructuring group who can work towards attaining profitable growth, strategically managing costs and intelligently navigating risks. Work you will do: As a Human Capital Consultant in the M&A practice, you will serve as trusted advisors to clients in both the corporate and private equity space . You will lead workstreams as a part of a larger engagement, including managing client relationships. You will deliver client engagements that identify , design, and implement Merger & Acquisition services, with a focus on Organization Transformation and HR Strategy & Excellence. Responsibilities include but are not limited to: Human Capital Due Diligence: Perform Human Capital due diligence (some or all of compensation, benefits, HR compliance, labor relations, HR communications, operations and technology, talent and culture) identifying and quantifying transaction risks and opportunities. Key focus will include both traditional financial and compliance risks associated with compensation and benefit programs and also the deal risks associated with HR operations and technology, organizational culture, and broad labor and talent. Change Management and communications: Assist in the implementation of change management strategies related to M&A. Empowering leaders to lead their people through the transaction, enable managers to support employees, and create an environment that reduces anxiety, minimizes disruptions and fosters enthusiasm for the future. This includes organizational change and impact assessments, creating holistic change management programs, managing stakeholder and employee engagement and delivering effective internal and external communications. Cultural Alignment: Understand and assess legacy cultures, define a future-state culture, and develop plans for how to cultivate that culture. HR Functional Integration: Lead the integration of HR Functions including HR Systems, Service Delivery, Total Rewards, Payroll, Leadership Development, and Talent Strategies Workforce Optimization: Imagine and transform the composition and capabilities of the workforce to match the needs of the future of work in this age of technology disruption. Deliver end-to-end transformations of workforce programs, services and processes to identify , build and incent to drive success of organizations and their workforces. Deliver solutions within each workforce domain: Branding & Acquisition; Rewards & Well-being; Performance, Learning & Career Mobility; Leadership & Teaming; Diversity & Inclusion Organization Strategies: Assist in the development of organizational design to enable future-state strategy. This includes supporting the design of combined or separated operating models and the accompanying organizational structures and facilitating the overall workforce transition processes to optimize roles, responsibilities and performance in the future organization. Support multiple concurrent acquisitions, divestitures and other transactions. Identify , track and monitor risks and issues for multiple projects Work with subject matter experts in multiple areas of Human Capital Be part of a team that has diversity and inclusion as a shared value and is committed to prioritizing our inclusion agenda. Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. Implement and oversee the quality of deliverables and build team and day-to-day relationships to ensure exceptional performance The Team Our mandate is to enable our clients’ ability to grow, optimize , and fundamentally change the nature of their business and competitive position. We do this via M&A, divestiture, and restructuring services from beginning to end. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost takeout objectives . Learn more about our Human Capital M&A /R practice Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise , along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Required Qualifications Function Deloitte Consulting LLP Offering Portfolio Mergers & Acquisitions and Restructuring (M&A/R HC ) Job Level Consultant Education Requirements Master’s degree or Actuarial , MBA is preferred Professional Experience Minimum of 1 year of experience with mergers and acquisitions Minimum Of 2 Years HR Consulting And/or Industry Experience Job Location Bengaluru / Hyderabad / Mumbai / Delhi Preferred Qualifications 1+ years experience in human capital mergers and acquisitions consulting Demonstrated experience in financial statement and operations analytics In addition, successful Consultants will also have the following preferred skills: Strong analytical skills Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Strong oral and written communication skills, including presentation skills. Strong skills in Excel and PowerPoint Experience working in medium to large sized teams Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303775
Posted 18 hours ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – I&D Finance At Deloitte’s USI Mergers & Acquisitions (M&A) team, we are looking for Consultants and Senior Consultants for our practice, with relevant experience in M&A. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisitions and Restructuring group who can work towards attaining profitable growth, strategically managing costs, and intelligently navigating risks. Work you will do: We guide M&A initiatives for companies to help expand and accelerate revenue and cost synergies, reduce transaction risk, and retain key talent, even as they make structural changes to their business, operating model, or capital model. Your day-to-day responsibilities will include: Develop client deliverables and documentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling, and analysis, etc. Analyze and interpret project data, draw conclusions, and develop recommendations based on the result of the specific outputs. Use analytics to build strategic insights for the client. Define project standards, methodologies, and execute process improvement initiatives. Engage in client interaction: Conduct client interviews to verify and validate assumptions, hypothesis, and analysis. Participate in workshops and training sessions. Synthesize and present insights and recommendations. Develop and maintain working relationships with client counterparts. Participate in engagement management including: Own and manage specific work threads. Develop plans for components of engagements. Coordinate activities between different work threads. Identify and help manage changes in scope. Manage and mentor junior resources. The Team The M&A/R team bring deep industry experience, rigorous analytical capabilities, and a pragmatic mindset to solve clients' most complex business problems. Our operational capabilities address the unique issues faced by manufacturing organizations, service businesses and infrastructure operations. These are combined with capabilities in finance, performance management and business restructuring. Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise, along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Capabilities of an M&A/R I&D Finance & Supply Chain practitioner will include the following: Advising clients on separating/carving out a business unit for divestiture and integrating newly acquired target with buyer’s organization with focus on the Finance and / or Operations (Supply Chain, Procurement and/or Manufacturing) workstreams. Preparing for Day-One (legal ownership transfer) / Day-Two (focus shifts from deal execution to operational transition / TSA exit) planning, business continuity planning, synergy identification / capture and commercial/ operational due diligence with focus on Finance and / or Operations workstreams. Preparing and executing Legal Entity Readiness, Finance Function / Operations (Supply Chain, Procurement and/or Manufacturing) Integration & Carve-Out, Transformation planning, Contracts review, Sourcing Strategy Revamp. Mapping and documenting current state and future state processes with a focus on Finance Operating Model and / or Operations Operating Model. Understanding the end-to-end finance processes such as Order-to-Cash, Record-to-Report, Procure-to-Pay, Close-Consolidate, Taxation etc. Conducting contract metadata extraction, contract separation, supplier negotiation Support, operational benchmarking, supply chain ops cost baselining etc. Analyzing financial statements and large financial and non-financial data sets. Preferred Qualifications Consulting Background M&A advisory experience Program/Project Management office experience Investment banking experience on the sell/ buy side Industry M&A strategy experience Specific functional knowledge in areas of Finance, Operations, Procurement etc. Demonstrated experience in financial statement and operations analytics Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305484
Posted 18 hours ago
2.0 - 6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Summary Position Summary Mergers & Acquisitions - IT At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Analyst and Consultants for our M&A/R IT practice. The M&A/R IT is a market offering that provides services across all facets of M&A lifecycle – Integration, Separation, Due Diligence, Transition Services Agreements, Contracts Management and Day 1 / Day 2 Transformation. Team coordination and cross skill leverage is M&A/R IT’s defining strength. Work you will do: Your day-to-day responsibilities will include: Participate in engagement managementincluding: Own and manage specific work threads Develop plans for components of engagements Coordinate activities between different work threads Identify and help manage changes in scope Manage and mentor junior resources Develop and maintain working relationships with client counterparts Develop client deliverables anddocumentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling and analysis, etc. Analyze and interpret project data, draw conclusions and develop recommendations based on the result of the specific outputs Use analytics to build strategic insights for the client Synthesize and present insights and recommendations Strive to improve deliverable quality through verification and validation of results Conduct client interviews, participate in workshops and training sessions, and presentrecommendations TheTeam Wearepartofoneoftheworld’sleadingconsultingfirmsforAdvisoryServices.Wecombineexperience, scale,andcapabilitiestohelpclientsaddresstheirmostcomplex businessproblems.Ourmandateisto enableourclients’abilitytogrow,optimize,andfundamentallychangethenatureoftheirbusinessand competitiveposition.WedothisviaM&A,divestiture,andrestructuringservicesfrombeginningtoend. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost objectives. Required Qualifications MBA is mandatory. Engineering undergrad is preferred but not mandatory 2-6 years of relevant experience for Consultants and Sr. Con Bengaluru / Hyderabad / Mumbai /Gurgaon Relevant experience in Mergers & Acquisitions and Restructuring (M&A/R IT) Preferred Qualifications M&A/R IT Analyst and Consultants are expected to advise clients, serve as subject matter experts, execute projects, and have strong result delivery orientation. The candidate should have a bent for technology and IT consulting projects, but M&A experience is not mandatory. An ideal candidate should have the following experience and skill set: Mergers & Acquisitions: Guide clients on key concepts and strategies for M&A engagements, including but not limited to stranded cost analyses, due diligence, Day 1/Day 2 planning, business continuity planning, synergy identification / capture, testing and system cutovers Digital and Technology Transformation: Deliver large, complex transformation engagements by identifying, designing, and implementing creative business and technology solutions for large companies. Candidates are required to have experience in: – PlanningandimplementingITintegration,separationandtransformationprojects in M&A deals – Projects involving design, development and testing of enterprise systems such as ERP (SAP), CRM, Big Data etc. including integration of enterpriseapplications – Providing subject matter expertise across critical components of ITlandscape: Application Development (experience acrossSDLC) EnterpriseArchitecture Infrastructure (Servers, Storage, Network, End UserComputing) Data Center Strategy (Optimization, Redesign, Consolidation,Co-location) Security and Access Management (Cybersecurity Services, EnterpriseDirectory) IT Financials in M&A and Transformation Scenarios (IT OpEx/CapEx CostModeling) Solution Advisory: Advise clients on industry-leading solutions that enable complex transformations across different technology areas such as Cloud Computing, Infrastructure Virtualization, Data Management etc. Additional Requirements: – Critical problem solving and troubleshooting skills with the ability to exercise mature judgment – Framing issues and breaking it down into hypotheses to be solved – Strong oral and written communicationskills – Coreconsultingskillsincluding(MSVisio,PowerPoint,Excel,Project), story boardingetc. – Improving internal processes, and promote knowledge sharing in the team – Flexibility to travel ifrequired Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303783
Posted 18 hours ago
2.0 - 6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Summary Position Summary Mergers & Acquisitions - IT At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Analyst and Consultants for our M&A/R IT practice. The M&A/R IT is a market offering that provides services across all facets of M&A lifecycle – Integration, Separation, Due Diligence, Transition Services Agreements, Contracts Management and Day 1 / Day 2 Transformation. Team coordination and cross skill leverage is M&A/R IT’s defining strength. Work you will do: Your day-to-day responsibilities will include: Participate in engagement managementincluding: Own and manage specific work threads Develop plans for components of engagements Coordinate activities between different work threads Identify and help manage changes in scope Manage and mentor junior resources Develop and maintain working relationships with client counterparts Develop client deliverables anddocumentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling and analysis, etc. Analyze and interpret project data, draw conclusions and develop recommendations based on the result of the specific outputs Use analytics to build strategic insights for the client Synthesize and present insights and recommendations Strive to improve deliverable quality through verification and validation of results Conduct client interviews, participate in workshops and training sessions, and presentrecommendations TheTeam Wearepartofoneoftheworld’sleadingconsultingfirmsforAdvisoryServices.Wecombineexperience, scale,andcapabilitiestohelpclientsaddresstheirmostcomplex businessproblems.Ourmandateisto enableourclients’abilitytogrow,optimize,andfundamentallychangethenatureoftheirbusinessand competitiveposition.WedothisviaM&A,divestiture,andrestructuringservicesfrombeginningtoend. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost objectives. Required Qualifications MBA is mandatory. Engineering undergrad is preferred but not mandatory 2-6 years of relevant experience for Consultants and Analyst Bengaluru / Hyderabad / Mumbai /Gurgaon Relevant experience in Mergers & Acquisitions and Restructuring (M&A/R IT) Preferred Qualifications M&A/R IT Analyst and Consultants are expected to advise clients, serve as subject matter experts, execute projects, and have strong result delivery orientation. The candidate should have a bent for technology and IT consulting projects, but M&A experience is not mandatory. An ideal candidate should have the following experience and skill set: Mergers & Acquisitions: Guide clients on key concepts and strategies for M&A engagements, including but not limited to stranded cost analyses, due diligence, Day 1/Day 2 planning, business continuity planning, synergy identification / capture, testing and system cutovers Digital and Technology Transformation: Deliver large, complex transformation engagements by identifying, designing, and implementing creative business and technology solutions for large companies. Candidates are required to have experience in: – PlanningandimplementingITintegration,separationandtransformationprojects in M&A deals – Projects involving design, development and testing of enterprise systems such as ERP (SAP), CRM, Big Data etc. including integration of enterpriseapplications – Providing subject matter expertise across critical components of ITlandscape: Application Development (experience acrossSDLC) EnterpriseArchitecture Infrastructure (Servers, Storage, Network, End UserComputing) Data Center Strategy (Optimization, Redesign, Consolidation,Co-location) Security and Access Management (Cybersecurity Services, EnterpriseDirectory) IT Financials in M&A and Transformation Scenarios (IT OpEx/CapEx CostModeling) Solution Advisory: Advise clients on industry-leading solutions that enable complex transformations across different technology areas such as Cloud Computing, Infrastructure Virtualization, Data Management etc. Additional Requirements: – Critical problem solving and troubleshooting skills with the ability to exercise mature judgment – Framing issues and breaking it down into hypotheses to be solved – Strong oral and written communicationskills – Coreconsultingskillsincluding(MSVisio,PowerPoint,Excel,Project), story boardingetc. – Improving internal processes, and promote knowledge sharing in the team – Flexibility to travel ifrequired Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303774
Posted 18 hours ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – I&D Finance At Deloitte’s USI Mergers & Acquisitions (M&A) team, we are looking for Consultants and Senior Consultants for our practice, with relevant experience in M&A. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisitions and Restructuring group who can work towards attaining profitable growth, strategically managing costs, and intelligently navigating risks. Work you will do: We guide M&A initiatives for companies to help expand and accelerate revenue and cost synergies, reduce transaction risk, and retain key talent, even as they make structural changes to their business, operating model, or capital model. Your day-to-day responsibilities will include: Develop client deliverables and documentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling, and analysis, etc. Analyze and interpret project data, draw conclusions, and develop recommendations based on the result of the specific outputs. Use analytics to build strategic insights for the client. Define project standards, methodologies, and execute process improvement initiatives. Engage in client interaction: Conduct client interviews to verify and validate assumptions, hypothesis, and analysis. Participate in workshops and training sessions. Synthesize and present insights and recommendations. Develop and maintain working relationships with client counterparts. Participate in engagement management including: Own and manage specific work threads. Develop plans for components of engagements. Coordinate activities between different work threads. Identify and help manage changes in scope. Manage and mentor junior resources. The Team The M&A/R team bring deep industry experience, rigorous analytical capabilities, and a pragmatic mindset to solve clients' most complex business problems. Our operational capabilities address the unique issues faced by manufacturing organizations, service businesses and infrastructure operations. These are combined with capabilities in finance, performance management and business restructuring. Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise, along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Capabilities of an M&A/R I&D Finance & Supply Chain practitioner will include the following: Advising clients on separating/carving out a business unit for divestiture and integrating newly acquired target with buyer’s organization with focus on the Finance and / or Operations (Supply Chain, Procurement and/or Manufacturing) workstreams. Preparing for Day-One (legal ownership transfer) / Day-Two (focus shifts from deal execution to operational transition / TSA exit) planning, business continuity planning, synergy identification / capture and commercial/ operational due diligence with focus on Finance and / or Operations workstreams. Preparing and executing Legal Entity Readiness, Finance Function / Operations (Supply Chain, Procurement and/or Manufacturing) Integration & Carve-Out, Transformation planning, Contracts review, Sourcing Strategy Revamp. Mapping and documenting current state and future state processes with a focus on Finance Operating Model and / or Operations Operating Model. Understanding the end-to-end finance processes such as Order-to-Cash, Record-to-Report, Procure-to-Pay, Close-Consolidate, Taxation etc. Conducting contract metadata extraction, contract separation, supplier negotiation Support, operational benchmarking, supply chain ops cost baselining etc. Analyzing financial statements and large financial and non-financial data sets. Preferred Qualifications Consulting Background M&A advisory experience Program/Project Management office experience Investment banking experience on the sell/ buy side Industry M&A strategy experience Specific functional knowledge in areas of Finance, Operations, Procurement etc. Demonstrated experience in financial statement and operations analytics Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305484
Posted 18 hours ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – I&D Finance At Deloitte’s USI Mergers & Acquisitions (M&A) team, we are looking for Consultants and Senior Consultants for our practice, with relevant experience in M&A. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisitions and Restructuring group who can work towards attaining profitable growth, strategically managing costs, and intelligently navigating risks. Work you will do: We guide M&A initiatives for companies to help expand and accelerate revenue and cost synergies, reduce transaction risk, and retain key talent, even as they make structural changes to their business, operating model, or capital model. Your day-to-day responsibilities will include: Develop client deliverables and documentation: Identify and select the most relevant set of tools/techniques to meet client requirements such as business case development, financial modeling, and analysis, etc. Analyze and interpret project data, draw conclusions, and develop recommendations based on the result of the specific outputs. Use analytics to build strategic insights for the client. Define project standards, methodologies, and execute process improvement initiatives. Engage in client interaction: Conduct client interviews to verify and validate assumptions, hypothesis, and analysis. Participate in workshops and training sessions. Synthesize and present insights and recommendations. Develop and maintain working relationships with client counterparts. Participate in engagement management including: Own and manage specific work threads. Develop plans for components of engagements. Coordinate activities between different work threads. Identify and help manage changes in scope. Manage and mentor junior resources. The Team The M&A/R team bring deep industry experience, rigorous analytical capabilities, and a pragmatic mindset to solve clients' most complex business problems. Our operational capabilities address the unique issues faced by manufacturing organizations, service businesses and infrastructure operations. These are combined with capabilities in finance, performance management and business restructuring. Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise, along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Capabilities of an M&A/R I&D Finance & Supply Chain practitioner will include the following: Advising clients on separating/carving out a business unit for divestiture and integrating newly acquired target with buyer’s organization with focus on the Finance and / or Operations (Supply Chain, Procurement and/or Manufacturing) workstreams. Preparing for Day-One (legal ownership transfer) / Day-Two (focus shifts from deal execution to operational transition / TSA exit) planning, business continuity planning, synergy identification / capture and commercial/ operational due diligence with focus on Finance and / or Operations workstreams. Preparing and executing Legal Entity Readiness, Finance Function / Operations (Supply Chain, Procurement and/or Manufacturing) Integration & Carve-Out, Transformation planning, Contracts review, Sourcing Strategy Revamp. Mapping and documenting current state and future state processes with a focus on Finance Operating Model and / or Operations Operating Model. Understanding the end-to-end finance processes such as Order-to-Cash, Record-to-Report, Procure-to-Pay, Close-Consolidate, Taxation etc. Conducting contract metadata extraction, contract separation, supplier negotiation Support, operational benchmarking, supply chain ops cost baselining etc. Analyzing financial statements and large financial and non-financial data sets. Preferred Qualifications Consulting Background M&A advisory experience Program/Project Management office experience Investment banking experience on the sell/ buy side Industry M&A strategy experience Specific functional knowledge in areas of Finance, Operations, Procurement etc. Demonstrated experience in financial statement and operations analytics Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305484
Posted 18 hours ago
1.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – Human Capital At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Consultants for our Human Capital practice. Our practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ transaction results and impact by focusing on challenges at the intersection of business and people. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisition s and Restructuring group who can work towards attaining profitable growth, strategically managing costs and intelligently navigating risks. Work you will do: As a Human Capital Consultant in the M&A practice, you will serve as trusted advisors to clients in both the corporate and private equity space . You will lead workstreams as a part of a larger engagement, including managing client relationships. You will deliver client engagements that identify , design, and implement Merger & Acquisition services, with a focus on Organization Transformation and HR Strategy & Excellence. Responsibilities include but are not limited to: Human Capital Due Diligence: Perform Human Capital due diligence (some or all of compensation, benefits, HR compliance, labor relations, HR communications, operations and technology, talent and culture) identifying and quantifying transaction risks and opportunities. Key focus will include both traditional financial and compliance risks associated with compensation and benefit programs and also the deal risks associated with HR operations and technology, organizational culture, and broad labor and talent. Change Management and communications: Assist in the implementation of change management strategies related to M&A. Empowering leaders to lead their people through the transaction, enable managers to support employees, and create an environment that reduces anxiety, minimizes disruptions and fosters enthusiasm for the future. This includes organizational change and impact assessments, creating holistic change management programs, managing stakeholder and employee engagement and delivering effective internal and external communications. Cultural Alignment: Understand and assess legacy cultures, define a future-state culture, and develop plans for how to cultivate that culture. HR Functional Integration: Lead the integration of HR Functions including HR Systems, Service Delivery, Total Rewards, Payroll, Leadership Development, and Talent Strategies Workforce Optimization: Imagine and transform the composition and capabilities of the workforce to match the needs of the future of work in this age of technology disruption. Deliver end-to-end transformations of workforce programs, services and processes to identify , build and incent to drive success of organizations and their workforces. Deliver solutions within each workforce domain: Branding & Acquisition; Rewards & Well-being; Performance, Learning & Career Mobility; Leadership & Teaming; Diversity & Inclusion Organization Strategies: Assist in the development of organizational design to enable future-state strategy. This includes supporting the design of combined or separated operating models and the accompanying organizational structures and facilitating the overall workforce transition processes to optimize roles, responsibilities and performance in the future organization. Support multiple concurrent acquisitions, divestitures and other transactions. Identify , track and monitor risks and issues for multiple projects Work with subject matter experts in multiple areas of Human Capital Be part of a team that has diversity and inclusion as a shared value and is committed to prioritizing our inclusion agenda. Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. Implement and oversee the quality of deliverables and build team and day-to-day relationships to ensure exceptional performance The Team Our mandate is to enable our clients’ ability to grow, optimize , and fundamentally change the nature of their business and competitive position. We do this via M&A, divestiture, and restructuring services from beginning to end. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost takeout objectives . Learn more about our Human Capital M&A /R practice Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise , along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Required Qualifications Function Deloitte Consulting LLP Offering Portfolio Mergers & Acquisitions and Restructuring (M&A/R HC ) Job Level Consultant Education Requirements Master’s degree or Actuarial , MBA is preferred Professional Experience Minimum of 1 year of experience with mergers and acquisitions Minimum Of 2 Years HR Consulting And/or Industry Experience Job Location Bengaluru / Hyderabad / Mumbai / Delhi Preferred Qualifications 1+ years experience in human capital mergers and acquisitions consulting Demonstrated experience in financial statement and operations analytics In addition, successful Consultants will also have the following preferred skills: Strong analytical skills Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Strong oral and written communication skills, including presentation skills. Strong skills in Excel and PowerPoint Experience working in medium to large sized teams Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303775
Posted 18 hours ago
2.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Key Responsibilities Design and architect end-to-end Azure cloud solutions including IaaS, PaaS, SaaS, and hybrid cloud components. Lead cloud migration and modernization initiatives for legacy infrastructure and applications. Define and implement landing zones, network architecture, identity models, and governance frameworks using tools like Azure Blueprints and Policy. Build and maintain secure, high-availability cloud infrastructure using Azure-native services. Implement Infrastructure as Code (IaC) using tools like ARM templates, Bicep, or Terraform. Collaborate with DevOps, Security, and Application teams to integrate CI/CD pipelines, monitoring, and compliance automation. Stay current with evolving Azure services, industry trends, and best practices to continually enhance the cloud environment. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 2 years of experience in IT with 1-2 years of hands-on Azure architecture and engineering experience. Strong knowledge of core Azure services, including Azure Virtual Machines, App Services, Azure SQL, Azure Kubernetes Service (AKS), Azure Storage, Azure Networking, and Azure Active Directory. Identity and Access Administrator Associate certification. Familiarity with hybrid cloud architectures, VPN/ExpressRoute, on-prem to cloud integrations, and identity federation (ADFS, SAML, OAuth). Excellent communication and leadership skills to engage with business stakeholders, developers, and security teams. Preferred Certifications (nice To Have) Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Security Engineer Associate Microsoft Certified: DevOps Engineer Expert TOGAF or other enterprise architecture certifications About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 18 hours ago
1.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Summary Position Summary Mergers & Acquisitions / Restructuring – Human Capital At Deloitte’s USI Mergers & Acquisitions and Restructuring (M&A/R) team, we are looking for Consultants for our Human Capital practice. Our practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ transaction results and impact by focusing on challenges at the intersection of business and people. We are looking for a highly motivated individual with strong analytics skills to be part of the Merger & Acquisition s and Restructuring group who can work towards attaining profitable growth, strategically managing costs and intelligently navigating risks. Work you will do: As a Human Capital Consultant in the M&A practice, you will serve as trusted advisors to clients in both the corporate and private equity space . You will lead workstreams as a part of a larger engagement, including managing client relationships. You will deliver client engagements that identify , design, and implement Merger & Acquisition services, with a focus on Organization Transformation and HR Strategy & Excellence. Responsibilities include but are not limited to: Human Capital Due Diligence: Perform Human Capital due diligence (some or all of compensation, benefits, HR compliance, labor relations, HR communications, operations and technology, talent and culture) identifying and quantifying transaction risks and opportunities. Key focus will include both traditional financial and compliance risks associated with compensation and benefit programs and also the deal risks associated with HR operations and technology, organizational culture, and broad labor and talent. Change Management and communications: Assist in the implementation of change management strategies related to M&A. Empowering leaders to lead their people through the transaction, enable managers to support employees, and create an environment that reduces anxiety, minimizes disruptions and fosters enthusiasm for the future. This includes organizational change and impact assessments, creating holistic change management programs, managing stakeholder and employee engagement and delivering effective internal and external communications. Cultural Alignment: Understand and assess legacy cultures, define a future-state culture, and develop plans for how to cultivate that culture. HR Functional Integration: Lead the integration of HR Functions including HR Systems, Service Delivery, Total Rewards, Payroll, Leadership Development, and Talent Strategies Workforce Optimization: Imagine and transform the composition and capabilities of the workforce to match the needs of the future of work in this age of technology disruption. Deliver end-to-end transformations of workforce programs, services and processes to identify , build and incent to drive success of organizations and their workforces. Deliver solutions within each workforce domain: Branding & Acquisition; Rewards & Well-being; Performance, Learning & Career Mobility; Leadership & Teaming; Diversity & Inclusion Organization Strategies: Assist in the development of organizational design to enable future-state strategy. This includes supporting the design of combined or separated operating models and the accompanying organizational structures and facilitating the overall workforce transition processes to optimize roles, responsibilities and performance in the future organization. Support multiple concurrent acquisitions, divestitures and other transactions. Identify , track and monitor risks and issues for multiple projects Work with subject matter experts in multiple areas of Human Capital Be part of a team that has diversity and inclusion as a shared value and is committed to prioritizing our inclusion agenda. Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. Implement and oversee the quality of deliverables and build team and day-to-day relationships to ensure exceptional performance The Team Our mandate is to enable our clients’ ability to grow, optimize , and fundamentally change the nature of their business and competitive position. We do this via M&A, divestiture, and restructuring services from beginning to end. Our Offering enables pre-deal and post-deal integration, divestiture, and major restructuring/cost transformation activities to achieve/exceed deal value, synergy targets, or strategic cost takeout objectives . Learn more about our Human Capital M&A /R practice Our teams take the lead on delivering all aspects of the people side of transactions to our clients. We leverage commercial awareness and professional expertise , along with using the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Required Qualifications Function Deloitte Consulting LLP Offering Portfolio Mergers & Acquisitions and Restructuring (M&A/R HC ) Job Level Consultant Education Requirements Master’s degree or Actuarial , MBA is preferred Professional Experience Minimum of 1 year of experience with mergers and acquisitions Minimum Of 2 Years HR Consulting And/or Industry Experience Job Location Bengaluru / Hyderabad / Mumbai / Delhi Preferred Qualifications 1+ years experience in human capital mergers and acquisitions consulting Demonstrated experience in financial statement and operations analytics In addition, successful Consultants will also have the following preferred skills: Strong analytical skills Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Strong oral and written communication skills, including presentation skills. Strong skills in Excel and PowerPoint Experience working in medium to large sized teams Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303775
Posted 18 hours ago
4.0 - 6.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our client company provides Accounting Bookkeeping, Medical Billing, Audio Visual, IT outsourcing services to small businesses across the USA Role : Senior US Accounts Officer Industry : KPO/ US Accounting Years of experience :- 4-6 years Timings: 11:00 AM to 8:30 PM Office Location : Ahmedabad Position description: Responsible for Overall Accounting transactional activities, Monthly review of accounts & to complete assigned work, meet deadlines. Primary Responsibilities: Vendor Bills Processing Vendor Statement Reconciliation Finalization of accounts Bank Entries and Reconciliation Credit Card Entries and Reconciliation Payroll Processing and Payroll Entries Preparation of customer invoices and mailing AR and Revenue Reconciliation, accounts payable Updating Document Checklist, Document Library and Client Reports Sales Tax calculation and filing Payroll Reconciliation Accruals, Prepayments, Deferred Revenue, Depreciation and Month end adjustments Internal communication for routine queries and questions Review and preparation of financial statements Manage day-to-day accounting tasks using Sage Intacct or any other ERP If interested, you may share your updated resume with details of your relevant experience, current salary, expected salary and notice period.
Posted 20 hours ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description Synergy Advisors is the new face of collaborative real estate in India with a significant presence across multiple locations nationwide. Our aim is to revolutionize the real estate industry by combining expertise and innovation in property consulting. We are dedicated to providing our clients with exceptional service and sophisticated solutions to meet their real estate needs. Role Description This is a full-time on-site role located in New Delhi for a Real Estate Consultant. The Real Estate Consultant will be responsible for assisting clients in buying, selling, and leasing properties. Day-to-day tasks include conducting property viewings, negotiating deals, and providing expert advice on market conditions. The role also involves generating leads, maintaining client relationships, and delivering training sessions to junior consultants. Qualifications Experience in Real Estate and Real Property Skills in Sales and Negotiation Ability to conduct Training sessions Excellent communication and interpersonal skills Ability to work collaboratively within a team Bachelor's degree in Business, Real Estate, or related field Knowledge of the New Delhi real estate market is a plus
Posted 20 hours ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our client, is an Environmental Solution Company. Started with a life-centric approach, Company builds data-driven solutions for natural resources like Air, Water, Soil, Energy etc. By evolving with technology and through extensive R&D, Company Instruments aspires to set a class apart in its measurement accuracy and precision. Position: Hardware Product Manager Location: Ahmedabad Experience: 5+ years of experience in electronics product development or QA/testing in IoT or embedded hardware domains CTC: 8-9 LPA Key Responsibilities ● Production Oversight & QA/QC Management ○ Own the full hardware production lifecycle, from prototype validation to final production QA before shipping. ○ Ensure strict adherence to Standard Operating Procedures (SOPs) and quality benchmarks across every production batch. ○ Lead in-house electronics and production hardware testing – including PCB validation, component-level checks, and functional on-device verifications. ● Hardware & Embedded Systems Testing ○ Debug firmware on embedded systems (C/C++ and Python) and support real-time validation. ○ Perform rigorous on-device testing for hardware-software integration, edge-case simulations, and the product’s environmental resilience. ● Cross-Functional Coordination ○ Act as the bridge between R&D and Production teams—ensuring smooth handover and documentation of SOPs, Test Procedures, firmware versions, and calibration standards. ○ Collaborate with Hardware Support and Project teams to log, investigate, and resolve product issues and close customer feedback loops. ● Leadership & Team Management ○ Lead the Hardware QA and Production Testing Team with ownership, clarity, and accountability. ○ Establish a culture of discipline, traceability, and continuous improvement in production workflows. ○ Develop internal knowledge bases, SOPs, and training modules for the product onboarding. Eligibility & Requirements ● B.Tech/B.E/M.E in Electronics, Electrical, or Instrumentation. ● 5+ years of experience in electronics product development or QA/testing in IoT or embedded hardware domains. ● Proficient in Embedded C/C++, Python, and the use of hardware testing tools. ● Experience with version control systems (e.g., Git) and product release workflows. ● Proven skills in hardware diagnostics, debugging, and test report generation. ● Strong understanding of quality assurance practices, environmental testing procedures, and certification requirements. ● Excellent communication in English—both verbal and written. If your profile is matching with the requirement & if you are interested for this job, please share your updated resume with details of your present salary, expected salary & notice period.
Posted 22 hours ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Senior Performance Marketing Consultant Industry: Digital Marketing | D2C | SaaS | Performance 🔍 About the Role We’re looking for a Senior Performance Marketing Consultant who will be the central brain behind our marketing execution — integrating paid performance, organic SEO, and social media strategies into one coherent growth engine. This role is not about isolated channels, but about full-funnel thinking , data-led prioritization, and orchestrating execution across internal and external teams. 🎯 Core Responsibilities🧭 Strategic Alignment Across Channels Create an integrated marketing strategy that unifies Paid Media (Performance Marketing), SEO, and Social Media into a consistent funnel. Build synergy across channels to maximize ROI, minimize duplication, and deliver consistent brand storytelling. Work cross-functionally with paid media, content, SEO, design, tech, and analytics teams to ensure all tactics align with business goals. 🔁 Full Funnel Marketing Leadership Top of Funnel (Awareness): Define target personas and positioning narratives. Guide paid awareness campaigns, organic content themes, and influencer/editorial efforts. Middle of Funnel (Engagement): Align lead magnets, retargeting strategies, and educational content across platforms. Ensure SEO and content marketing efforts are optimized for consideration-stage queries. Bottom of Funnel (Conversion): Shape offers, landing page flows, CRO experiments, and direct-response tactics. Integrate retargeting, CRM automation, and remarketing loops. Retention & Advocacy: Define loyalty-building strategies across email, WhatsApp, and social communities. Collaborate on customer feedback loops and brand evangelism programs. 📊 Performance Marketing Strategy (Primary Focus) Own the performance roadmap across Google Ads, Meta Ads, and other channels. Align budget distribution across TOFU, MOFU, and BOFU to maximize LTV:CAC. Audit creative formats, messaging, and targeting; test new channels and placements. 🌱 SEO & Organic Growth Alignment Guide keyword strategy in sync with paid campaigns and product priorities. Identify gaps in content based on search demand and align with social/distribution. Work with the content & SEO teams to drive authority, topical relevance, and technical hygiene. 📣 Social Media & Content Direction Map content themes to funnel stages and brand voice. Coordinate paid + organic social efforts for optimal reach and engagement. Support platform-specific strategy (e.g., LinkedIn for B2B, Instagram for D2C, etc.) 📈 Data & Decision Making Design full-funnel dashboards and reporting cadence. Provide actionable insights to stakeholders based on attribution, behavior, and funnel health. Run retrospectives after each campaign/quarter to inform iteration cycles. ✅ You Should Have Minimum 7+ years of marketing experience, with core expertise in performance marketing and strategic oversight of SEO & social. Proven experience driving integrated growth campaigns across channels. A strong foundation in media planning, channel attribution, LTV/CAC analysis, and funnel mapping. Tools fluency: Meta Ads Manager, Google Ads, GA4, GTM, Looker Studio, Ahrefs/SEMRush, CRM/automation platforms. Experience working cross-functionally with creatives, media buyers, and growth teams. 🧠 You Are A funnel thinker who sees the full customer journey, not just channels. A strategic integrator , aligning fragmented efforts into one cohesive system. A data-lover who backs decisions with metrics and insights. A clear communicator with leadership-level clarity and team-level empathy.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for centrally managing ITIL processes, ensuring operational excellence across ITOPS, application support, and development. The position oversees backend processing, drives SLA adherence, uptime commitments, and ensures governance, audit readiness, and KPI tracking aligned with SBIC standards. Role Accountability Incident & Problem Management – Lead daily management of critical incidents, problems, changes, and events to ensure seamless business continuity. Application Maintenance – Oversee end-to-end upkeep of IT applications, ensuring services meet agreed SLAs and ITIL standards. Service Operations Oversight – Drive consistent, timely, and efficient service delivery by collaborating with Application Support FPRs Availability Assurance – Monitor and maintain mission-critical application uptime; swiftly resolve disruptions with minimal business impact. SPOF Identification – Assess systems to detect single points of failure and enhance infrastructure resiliency. Risk Management – Conduct monthly risk assessments and evaluate upcoming project risks with mitigation strategies. KPI Monitoring – Ensure all service delivery KPIs (availability, resolution time, root cause closures, etc.) are tracked and met. Audit Readiness – Manage and coordinate IT audit activities, ensuring compliance and timely closure of observations. Platform support - Citrix, Connect Direct, Informatica, Devops platforms like GIT LAB, Maven, Sonar, JIRA, Jenkins etc Measures of Success To deliver projects within budgeted cost Deliver Mode 2 & Mode 1 projects On Time Within Approved Budget with no P1 defects in production Deliver the operational metrics as per agreed SLA across all systems & business processes e.g. Availability %, RCA's timeline Daily Operations Completion Time, Incident Resolution etc. Technical Skills / Experience / Certifications Clear communication skills. Team Leadership & management Budget Planning & forecasting expertise Coordination & Onshore/offshore synergy Conflict Management & Resolution Collaboration Skills & Cross-functional teamwork Lateral, Tactical and strategic solving Compliance evaluation expertise. People Management Competencies critical to the role WebLogic administration certification service now or similar tool hands on experience. Good exposure of advance excel, ppt, ms project. Stakeholder management Ideation and Innovation Qualification B.E. / BTech / MCA in IT ITIL v4 and above certified Preferred Industry Credit Cards / NBFC
Posted 1 day ago
0.0 - 1.0 years
0 - 0 Lacs
Mumbai, Maharashtra
On-site
Job Description: AMF Synergy Vision is hiring Customer Support Executives for a dynamic voice process . This role requires handling customer interactions with exceptional communication skills. Key Responsibilities: Manage inbound/outbound customer calls professionally. Resolve queries efficiently while maintaining Versant Level 5 English proficiency . Adhere to 24/7 shift timings (for males) or 7 AM to 10 PM (for females). Requirements: ✔ Education: Any Graduate or 10+2+3 Diploma ✔ Experience: 6-12 months: ₹2,94,000 LPA (₹22,500 in-hand) 12+ months: ₹3,42,500 LPA (₹26,300 in-hand) ✔ Skills: Versant Level 5 English certification (or equivalent proficiency) Strong customer service orientation ✔ Assessment: Voice & Written Versant test + Typing Test Work Details: Training: 20-25 days (paid) Shift: Male: 24/7 rotational Female: 7 AM to 10 PM Week Off: 2 rotational days off per week Job Types: Full-time, Permanent Pay: ₹22,500.00 - ₹26,300.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person
Posted 1 day ago
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The synergy job market in India is booming with opportunities for professionals looking to work in roles that require a combination of skills and expertise. Synergy jobs typically involve working across different domains or disciplines to achieve a common goal or outcome. In India, companies are increasingly looking for individuals who can bring together diverse skill sets and perspectives to drive innovation and growth.
The average salary range for synergy professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.
In the synergy field, a typical career path may include roles such as Junior Analyst, Business Consultant, Project Manager, and eventually progressing to roles like Solutions Architect or Business Development Manager.
Alongside synergy, professionals in India are often expected to have skills such as data analysis, project management, communication, problem-solving, and business acumen.
As you prepare for your journey into the world of synergy jobs in India, remember to showcase your unique blend of skills and experiences confidently during interviews. With the right preparation and a positive attitude, you can land the synergy job of your dreams and make a meaningful impact in the industry. Good luck!
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