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Genpact
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Manager-Talent Acquisition

Manager-Talent Acquisition

Genpact

6 years

3 - 6 Lacs

Noida

Posted:21 hours ago| Platform: GlassDoor logo

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Skills Required

drive ai scaling technology cutting data recruitment coordination onboarding support compliance efficiency leadership sourcing coaching mentoring development staffing training workflow integration engagement strategies optimization planning workday taleo successfactors service verification initiation tracking documentation model checks resolve reporting metrics pipeline analysis lean digitization automation retention hris analytics zendesk excel powerpoint dashboard power tableau communication certifications learning integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager (Team Lead), Talent Acquisition & Integration
This role will be responsible for leading the delivery of end-to-end recruitment coordination and onboarding support processes. This role involves managing multi-tiered teams, engaging with regional TA/HR stakeholders, driving performance against SLAs, ensuring compliance with global onboarding standards, and continuously optimizing operational workflows for efficiency and scale.
Responsibilities
1. Leadership & Team Management
o Lead a cross-functional delivery team of 10–20 staff, including recruitment and onboarding coordinators, and sourcing specialists.
o Provide structured coaching, mentoring, and performance feedback through regular 1:1s, team huddles, and development plans.
o Manage staffing plans, shift rosters, and training needs to ensure full coverage across multiple time zones.
o Monitor day-to-day workflow allocation, capacity utilization, and delivery accuracy across team members.
o Own the onboarding and integration of new team members, ensuring readiness to meet client-specific standards.
o Drive employee engagement by fostering a high-trust, inclusive, and performance-oriented work environment.
2. Talent Acquisition Leadership:
o Develop and execute effective recruitment strategies to meet hiring goals across multiple departments and geographies. (Ex – sourcing channel optimization, vendor cost optimization, etc.)
o Collaborate with the client to understand their workforce planning and talent requirements.
o Demonstrate hands-on proficiency in at least one leading ATS platform such as Workday, Avature, Taleo, or SuccessFactors for recruitment process tasks.
o Ensure a high-quality, timely, and compliant recruitment process from requisition to offer acceptance.
o Ensure adherence to defined service level agreements (SLAs), turn-around-times (TATs), and internal quality metrics.
3. Onboarding & Employee Experience:
o Ensure smooth execution of pre-joining activities: document collection, Pre employment check/background verification initiation and tracking, onboarding system readiness, and Day 1 planning.
o Maintain compliance with documentation checklists, background verification or pre-employment check protocols, and data privacy standards (e.g., GDPR, EEO).
o Collaborate with global onboarding owners to tailor the support model to regional needs while maintaining global consistency.
o Supervise exception handling (e.g., delayed background verifications/pre-employment checks, rehires, leadership onboarding) and ensure stakeholder visibility and resolution.
4. Stakeholder Management:
o Build strong relationships with internal stakeholders, including HR, operations, and business leadership, to align recruitment priorities.
o Manage vendor partnerships, including recruitment agencies and technology providers, to optimize service delivery and costs.
o Handle escalations and resolve issues related to recruitment and onboarding processes efficiently.
5. Reporting & Process Excellence
o Support weekly and monthly reporting on key recruitment and onboarding metrics such as time-to-fill, candidate pipeline stages, and sourcing performance.
o Conduct root cause analysis (RCA) for SLA misses or process errors and implement corrective actions.
o Lead quality assurance reviews, RCA reporting, and mitigation planning for service failures or escalations.
o Implement lean process improvements and support digitization initiatives (e.g., automation of trackers, form templates, dashboards).
o Standardize process documentation and ensure knowledge retention and up-to-date SOPs.
Qualifications we seek in you!
Minimum Qualifications

Bachelor’s degree in HR, Business, or a related field.
6 -8 years of experience in recruitment or talent acquisition, with minimum 2 years in leadership role.
Strong understanding of global recruitment and onboarding workflows, especially in a retail or volume hiring environment.
Strong knowledge of recruitment best practices, sourcing techniques, onboarding processes, and compliance requirements.
Proficient with ATS (Workday, SuccessFactors, Taleo, Avature, etc.), HRIS, recruitment analytics, and talent acquisition technologies. Workday experience is mandatory
Experience in ticketing tool like Service Now, Zendesk, etc is preferrable
Demonstrated ability to manage and scale high-performing teams in an HR shared services setup.
Advanced MS Excel and PowerPoint skills; working knowledge of dashboard tools (Power BI, Tableau) is an advantage.
Excellent verbal and written communication skills
Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills

Proven track record in managing large-scale hiring projects.
Certifications in leadership or advanced recruitment or onboarding practices.
Strategic thinking and problem-solving capabilities.
Exceptional leadership and stakeholder engagement skills.
Strong proficiency in recruitment, onboarding analytics and reporting tools.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingAug 12, 2025, 4:51:21 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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