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8.0 years
0 Lacs
delhi, india
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-Delhi-New Delhi Job Relationship Management Schedule Regular Job Type Full-time Job Posting Aug 21, 2025, 8:00:00 AM
Posted 2 hours ago
8.0 years
0 Lacs
delhi, india
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations en en Primary Location India-Delhi-New Delhi Job Relationship Management Schedule Regular Job Type Full-time Job Posting Aug 21, 2025, 8:00:00 AM
Posted 2 hours ago
8.0 years
0 Lacs
delhi, india
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations en Primary Location India-Delhi-New Delhi Job Relationship Management Schedule Regular Job Type Full-time Job Posting Aug 21, 2025, 10:30:00 AM
Posted 2 hours ago
1.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Role: Retention Executive Experience: 1 Year to 3Years Type: Full Time Shift: Rotational Shift Week Off: Rotational Key responsibilities may include: Refund Processing: Efficiently handling refund requests, verifying eligibility, and ensuring accurate processing according to company policies. Customer Interaction: Engaging with customers seeking refunds, actively listening to their concerns, and providing clear explanations regarding refund policies. Handling Frustrated Customers: Identifying at-risk customers during refund requests, proactively reaching out to understand their dissatisfaction, and offering solutions to retain their business. Retention Strategies: Implementing targeted retention programs like loyalty offers, exclusive deals, or product upgrades to incentivize customers to stay. Customer Feedback Analysis: Analyzing customer feedback from refund interactions to identify trends and areas for improvement in products, services, or customer service processes. Data Management: Maintaining accurate records of refund requests, customer interactions, and key retention metrics within the CRM system. Escalation Management: Handling complex refund disputes or escalated customer issues, collaborating with relevant departments to find effective resolutions. Required Skills: Excellent Communication Skills: Ability to clearly explain policies, address customer concerns, and build rapport with customers. Problem-Solving Skills: Identifying root causes of customer dissatisfaction and providing practical solutions to resolve issues. Customer Focus: Prioritizing customer satisfaction and actively seeking ways to exceed their expectations. Analytical Skills: Analyzing data to identify customer trends and patterns to inform retention strategies. CRM Proficiency: Expertise in using customer relationship management systems to track customer interactions and manage data effectively.
Posted 2 hours ago
2.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. Responsibilities: 1. Develop, implement, and maintain ISO 9001:2015 Quality Management System across all operations. 2. Oversee in-process and final product inspections, ensuring compliance with industry standards and client requirements. 3. Conduct internal quality audits and coordinate with external auditors for certification and surveillance audits. 4. Lead root cause analysis and implement Corrective & Preventive Actions (CAPA) to resolve quality issues. 5. Collaborate with production, design, and R&D teams to integrate quality standards into product development and manufacturing. 6. Evaluate and monitor supplier quality, ensuring raw materials and components meet required specifications. 7. Train and guide teams on quality procedures, documentation, and inspection techniques. 8. Prepare and present quality performance reports, highlighting improvement areas and action plans. 9. Drive continuous improvement initiatives to reduce defects, improve efficiency, and enhance customer satisfaction. 10. Ensure all safety, regulatory, and compliance requirements are consistently met. Qualifications Bachelor's degree or equivalent experience in Engineering 2-3 years' relevant work experience Highly organized with excellent attention to detail
Posted 2 hours ago
3.0 years
0 Lacs
coimbatore south, tamil nadu, india
On-site
Job Title: Payroll Specialist Location: Coimbatore,Work from Office Experience Required: 3 Years Gender Preference: Female Budget:As per industry standard Job Description We are looking for a meticulous and experienced Payroll Specialist to manage payroll operations with precision and efficiency. This role requires strong knowledge of statutory compliance and payroll processing in India, along with a commitment to confidentiality and accuracy. Key Responsibilities Process and manage monthly payroll cycles for all employees Ensure compliance with statutory regulations (EPF, ESI, PT, TDS, etc.) Maintain accurate employee data including attendance, leaves, and salary revisions Resolve payroll-related queries from employees in a timely and professional manner Coordinate with HR and Finance departments to validate inputs Prepare payroll reports, reconciliations, and audit documentation Stay updated with changes in labour laws and payroll compliance standards Candidate Profile Bachelor’s degree in HR, Finance, Accounting, or relevant field Minimum of 3 years of experience in payroll processing Proficiency in payroll software (e.g., Zoho Payroll) Strong understanding of Indian payroll laws and regulations Excellent attention to detail and time management skills Strong communication and interpersonal skills. About Client At Prognova Partners, we believe in building a progressive and inclusive workforce. As a women-focused organization, we are dedicated to empowering female professionals to lead, grow, and thrive in strategic roles across HR and finance domains. How to Apply: Interested candidates can send their CV and cover letter to jobs@prognova.co
Posted 2 hours ago
0 years
0 Lacs
delhi, india
Remote
Network Support Specialist L2 Remote (US Eastern Timezone) |Consultant About The Role We are looking for a Network Support Engineer (Level 2) with strong skills in Wi-Fi and network support . This role involves providing remote technical support to US clients , handling both inbound and outbound calls , and resolving issues quickly and effectively. You'll work in the US Eastern Timezone (EST/EDT) and engage directly with customers, so strong English communication skills are essential. Key Responsibilities Provide remote L2 technical support for Wi-Fi and network-related issues. Troubleshoot and resolve customer problems through phone calls, tickets, and remote tools. Support and maintain networks including Wi-Fi, VPN, switches, and basic firewall issues. Document issues, track progress, and ensure resolution within SLAs. Collaborate with senior engineers or vendors when escalation is needed. Ensure a customer-first approach in every interaction. Skills & Experience Hands-on experience in Wi-Fi troubleshooting and network support. Familiarity with Active Directory, VPNs, TCP/IP, DHCP, DNS, and ticketing tools. Strong ability to explain solutions clearly to customers over phone and remote sessions. Proficiency in English (spoken and written). Prior experience in remote IT support or technical helpdesk (L2). Candidates with shorter notice periods (less than 4 weeks) will be prioritized. Preferred (Not Mandatory) Exposure to cloud-managed Wi-Fi solutions (Cisco Meraki, Aruba Central, Ruckus). Industry certifications (CCNA, CWNA, etc.) are a plus but not required. What We Offer 100% remote work aligned with US Eastern Timezone. Direct exposure to supporting enterprise US clients. Competitive compensation with opportunities to grow into senior roles. A collaborative team environment with continuous learning opportunities.
Posted 2 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 hours ago
2.0 years
0 Lacs
delhi, india
On-site
This position is with EAII Advisors, Evidence Action's technical partner in India. About EAII EAII Advisors, Evidence Action's technical partner in India, supports state governments in delivering evidence-based public health programs, including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states, EAII Advisors provides technical assistance to ministries of health, education, water, and women and child development, reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families. For more information, read about our work here: About Evidence Action and EAII About Evidence Action At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations. Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we're making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions. Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains. Through Safe Water Now, we've saved the lives of over 15,000 children. Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives. At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions. The Role The Officer, Safe Water Operations, plays a key role in supporting the daily operations and implementation of the Safe Water program. Reporting to the Manager, Safe Water Operations, the Officer is responsible for ensuring the smooth functioning of field-level activities and coordination across multiple sites. This includes overseeing the deployment, installation, and maintenance of water treatment devices while working closely with local teams, government bodies, vendors, and other stakeholders. The Officer will be instrumental in facilitating the supply chain processes, monitoring inventory, and ensuring compliance with organizational protocols. A significant part of the role involves working on the ground to support state-level teams, ensuring that all field operations align with program goals. Additionally, the Officer will be responsible for collecting and analyzing field data to monitor performance and report key findings to the Manager. This position requires a hands-on approach, with the Officer expected to conduct regular site visits to assess the implementation of water treatment systems, provide basic training to local teams, and troubleshoot any operational issues. The role also involves working closely with local government officials, vendors, contractors, and other external stakeholders, ensuring that the program is integrated smoothly within broader public health and water sanitation efforts. The Officer must be comfortable managing multiple priorities, as well as collaborating with internal and external stakeholders to meet program objectives. Frequent travel (up to 60%) is required to visit state-based programs, primarily during business days, with some weekend engagements expected. This is an excellent opportunity for a motivated individual with a strong interest in water, sanitation, and public health, offering hands-on experience in managing field operations and contributing to impactful public health programs. Responsibilities Program Implementation Support Support implementation of safe water programs, including installation of chlorination devices and community-level engagement activities Ensure coordination and communication with implementation vendors, government partners, and field-level teams for smooth execution Monitoring and Quality Assurance Regularly monitor field activities, checklists, and programmatic protocols to ensure adherence to quality and compliance standards Support monitoring of device functionality, water quality testing, dosing accuracy, and refilling mechanisms Coordination and Communication Liaise with internal teams, vendors, government stakeholders, and community members Support planning and facilitation of training sessions and review meetings at the block and district levels Data Collection and Reporting Ensure timely collection and reporting of field data, including device installations, dosing records, and user feedback Coordinate with the MIS and analytics teams to ensure data is used for tracking, decision-making, and reporting Troubleshooting and Field Support Identify on-ground challenges and work with vendors, local authorities, and the internal team to resolve issues Support troubleshooting for device maintenance and performance challenges at the field level Documentation and Compliance Ensure maintenance of program records, government approvals, and field documentation Support in the preparation of field reports, case studies, and program documentation Requirements Essential A bachelor's degree in a relevant field (e.g., engineering, environmental science, public health). A master's degree or relevant advanced certification is preferred 2-3 years of experience in operations, project implementation, or fieldwork, preferably within the water, sanitation, or public health sectors Strong organizational and time-management skills, with an ability to manage multiple priorities simultaneously Basic understanding of supply chain management, vendor coordination, and procurement process Excellent communication skills, both written and verbal, with fluency in English Proficiency in using MS Office/ Google Workspace applications, data collection, and reporting techniques Willingness to travel up to 60% of the time for field visits, primarily within the state Ability to work independently and manage multiple tasks simultaneously Ability to work effectively with local teams and stakeholders, including government officials Good communication skills, both verbal and written, with fluency in English Desirable Experience working with government programs such as Jal Jeevan Mission or other WASH initiatives Prior experience working with NGOs or in the water, sanitation, or public health sector Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time. Position Location This position is based in New Delhi, India. We are unable to sponsor or take over sponsorship of an India employment visa at this time. Applicants must be legally authorized to work in India for roles based in India. Benefits EAII provides a comprehensive benefits package for employees worldwide. Benefits include: Comprehensive health insurance with IPD and OPD provisions Life and Accidental insurance PF, ESIC and Gratuity as per statutory requirements Generous leave Avenues for engagement and recognition Compensation: Competitive and commensurate with the individual's credentials, experience, and previous pay scale. All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an Equal Opportunity Employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law. All candidates applying for the position should upload a resume along with cover letter mentioning current and expected salary. Note: We may end this search process earlier than the specified close date in case of exceptional candidates. Due to resource constraints, we will only be able to contact shortlisted candidates.
Posted 2 hours ago
4.0 years
0 Lacs
mohali district, india
On-site
Job Summary: We are seeking a skilled and motivated Java Developer with strong expertise in Spring Boot and prior experience in the banking or financial services domain. The ideal candidate will be responsible for designing, developing, and maintaining backend services for enterprise applications. This is a full-time, on-site role based in Mohali, with occasional travel based on project/client needs. Key Responsibilities: Develop, test, and maintain backend services and APIs using Java and Spring Boot Collaborate with front-end developers, QA engineers, and product teams to deliver high-quality solutions Ensure best practices in code quality, security, and performance Work closely with clients to understand business requirements and implement them effectively Troubleshoot and resolve technical issues during development and deployment Participate in code reviews, daily stand-ups, and project planning meetings Travel to client locations if required, based on project needs Required Skills: 4+ years of hands-on experience in Java development Proficiency in Spring Boot and related technologies (Spring MVC, JPA, etc.) Strong experience working in the banking or financial domain (mandatory) Good understanding of RESTful APIs, microservices architecture, and database systems Familiarity with tools like Git, Maven, Jenkins, JIRA, etc. Strong problem-solving, debugging, and communication skills Preferred Qualifications: Experience working in Agile/Scrum teams Exposure to cloud platforms (AWS, Azure, or GCP) is a plus Bachelor's degree in Computer Science, Information Technology, or related field
Posted 2 hours ago
5.0 - 6.0 years
0 Lacs
kolkata, west bengal, india
On-site
Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? Join us on our journey for a better tomorrow. Your Role Job Description Drive the Mission Statement: Foster a positive attitude to build an efficient, agile, and service-driven organization. Sales and Order Targets: Achieve budgeted order booking and sales targets within the respective region. Account Management: Manage direct sales with key accounts and convert non-buying or lost customers. Customer Education: Identify non-service taking customers and inform them about the benefits of genuine services and spares. Product Promotion: Focus on promoting products and gaining market share. Independent Handling: Capable of handling spare parts and service quotes independently. Order Management: Regularly evaluate pending orders and ensure timely execution. Financial Tracking: Monitor dealer and direct receivables. Customer Relationships: Establish direct relationships with end customers and through dealers, and retain customer loyalty. Competitive Analysis: Keep an eye on competition, nongenuine market pricing, and product performance. Field Data Collection: Collect data on spurious parts sources from the field. Marketing Coordination: Promote special schemes in coordination with PTS marketing. Service Contracts: Establish annual service contracts, extended warranties, and rate contracts with large key accounts. Feedback: Provide feedback on competition pricing and parts consumption from the field to parts marketing. Dealer Support: Implement Dealer DMS & PGA-II, support dealers with pending issues, payments, and negotiations of major deals. Territory Coverage: Ensure thorough territory coverage and interaction with field service engineers. Promotional Activities: Organize and conduct service camps, roadshows, and other field activities. Training: Conduct in-house training for key customers and dealer teams. System Updates: Keep PTS systems (DMS, C4C) effectively and timely updated. Dealer Management: Guide dealers (dealer and customer), recommend stock, and ensure adequate inventory at the dealer end to reduce breakdown time Customer Relationship Collect customer feedback on Spares Pricing & Quality Analyse escalated customer-related problems and work with dealer team to resolve them Analyse factors causing dissatisfaction among customers, Review measures and take corrective action in coordination with Regional Service Manager Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, Mission and core values Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time Perform any other tasks given by supervisor from time to time in order to enrich the Corporate Culture To succeed, you will need Qualifications: Degree or Diploma in Mechanical/Electrical Engineering Knowledge 5 to 6 years experience Spares sales in Compressor / Construction/ Mining industries will be an added advantage Good knowledge on Air compressors, Engine will be preferred Language Known –Hindi, English, Bengali. Personality Requirements Good communication Skills with an open minded attitude Always Ready to gain Knowledge of products and channel dynamics Computer Skills – E-mails, MS Office must. Interpersonal skills – Approach to Customers professionally Energetic, enthusiastic and able to meet stringent deadlines Ability to Handle / Deliver under pressure Excellent eye for details Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time) Creativity / Innovative Ideas to resolve issues for satisfying Customers Basic knowledge on Service & Maintenance In return, we offer you A friendly, family like atmosphere Plenty of opportunities to grow and develop. A culture known for respectful interaction, ethical behaviour and integrity. Potential to see your ideas realized and to make an impact. New Challenges and new things to learn every day City Kolkata Last Day to Apply 04-09-2025 Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Posted 2 hours ago
5.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu, india
On-site
Job Summary We are seeking a Tech Lead with 5 to 7 years of experience to join our team in a hybrid work model. The ideal candidate will have expertise in ITIL V4 Service Now Mainframe Utilities and Unix. Experience in Asset & Wealth Management is a plus. This role involves overseeing technical projects ensuring efficient service delivery and contributing to the companys success. Responsibilities Lead the design and implementation of IT solutions using ITIL V4 and Service Now to enhance service delivery and operational efficiency. Oversee the maintenance and optimization of Mainframe Utilities to ensure seamless business operations. Provide technical expertise in Unix environments to support system stability and performance. Collaborate with cross-functional teams to align IT services with business objectives and drive innovation. Analyze and resolve complex technical issues to minimize downtime and improve user satisfaction. Develop and implement best practices for IT service management to ensure compliance with industry standards. Mentor and guide junior team members to foster a culture of continuous learning and improvement. Coordinate with stakeholders to gather requirements and deliver solutions that meet business needs. Monitor system performance and implement enhancements to improve efficiency and effectiveness. Ensure the security and integrity of IT systems by implementing robust security measures. Participate in strategic planning to align IT initiatives with organizational goals and objectives. Contribute to the development of IT policies and procedures to ensure consistency and quality in service delivery. Stay updated with emerging technologies and trends to drive innovation and maintain competitive advantage. Qualifications Possess in-depth knowledge of ITIL V4 and its application in service management. Demonstrate proficiency in using Service Now for IT service automation and management. Have extensive experience with Mainframe Utilities and their role in enterprise environments. Show strong expertise in Unix systems and their administration. Experience in Asset & Wealth Management is desirable. Exhibit excellent problem-solving skills and the ability to work under pressure. Have strong communication and interpersonal skills to collaborate effectively with diverse teams. Certifications Required ITIL V4 Foundation Certification Service Now Certified System Administrator
Posted 2 hours ago
0 years
0 Lacs
greater kolkata area
On-site
Location Name: Kolkata - Salt Lake Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties And Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications And Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Posted 2 hours ago
4.0 - 8.0 years
0 Lacs
bengaluru east, karnataka, india
Remote
Job Description Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com. Who You Are You’re an ad tech professional with strong technical and analytical skills. You’re comfortable with DSPs, SSPs, SQL, and Python, and you know how to troubleshoot, automate, and optimize. You’re detail-oriented, collaborative, and thrive in a fast-paced environment. This is a full-time role based in India, working EST hours. We are hiring remotely across India. What You Will Do Oversee the end-to-end management of open auction and deal campaigns, including setup, optimization, and reporting Utilize data insights to continuously optimize ad campaigns, enhance targeting strategies, and improve ROI. Conduct A/B testing and implement best practices to drive campaign success Make operational processes more efficient leveraging software and data Address and resolve technical issues related to ad serving, delivery, and reporting. Collaborate with technical teams and vendors to resolve complex problems Provide insights, updates, and recommendations to clients to enhance their advertising strategies and meet their goals Generate detailed reports on campaign performance, analyze key metrics, and present actionable insights to stakeholders Utilize analytics tools to track performance and identify trends Job Requirements What You Will Bring 4-8 years Ad Tech Analyst Experience at an Agency, DSP, SSP, or Publisher Bachelor's Degree in Computer Science, Engineering, Analytics, Business Intelligence, Business or a related field Proficient in Python and SQL Comfortable with Microsoft Office, Slack, Looker, Jira, Tableau, CRM systems Proven track record in managing and optimizing ad campaigns, with a deep understanding of programmatic advertising and ad serving technologies Experience with ad tech integrations and custom solutions preferred What We Offer Be part of a multicultural team that is bringing advertising to the next level You will learn and evolve in an empowering environment characterized by entrepreneurial actions Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve’s success 3 Wellness days per year (in Q1, Q2 & Q3) and Employee Assistance Program to help you maintain your well-being Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes Work and Travel Program (monthly raffle after 2 years of employment) We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus Align your interests with the company's success and take part in our Employee Shares Purchase Plan You will be entitled to 19 holidays per year in addition to any of the public/bank holidays Personalized Benefits Platform; with a budget of 4100 INR/month, you can choose the benefits that fit you best from the following options: Mobility and travel Entertainment and food Fitness and healthcare Enjoy food and beverage benefits with colleagues and have fun during team events Medical insurance for self and family Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted 2 hours ago
2.0 years
0 Lacs
hyderabad, telangana, india
On-site
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Job Responsibilities: Primary responsibility consists of working closely with Procurement Center of Excellence (CoE) teammates to support Sourcing, Contracting, Buying, and/or Paying execution globally Be a source of expertise in Global Sourcing and Procurement processes for the company Lead and contribute to the development, implementation, and stewardship of Global Sourcing and Procurement policies and procedures Contribute to the design of Global Sourcing and Procurement systems Administer and support Global Sourcing and Procurement systems Develop and deliver training for Global Sourcing and Procurement policies, processes, and systems Investigate and resolve issues effectively to sustain Global Sourcing and Procurement operational excellence Develop and deliver analytics to business partners and/or Sourcing and Procurement management Participate in and support audits as needed Job Requirements Bachelor’s degree from an accredited university in Business, Finance, or a business-related field required Master’s degree from an accredited university in Business or Data Analytics field required OR minimum of 2 years of relevant Sourcing, Procurement, or Supply Chain experience required Minimum of 2 years experience with SAP ERP, SAP Ariba or other Procurement systems required Excellent written and verbal communication skills Project Management experience preferred Proven problem-solving and critical thinking skillsets for troubleshooting and process improvement Ability to collaborate with teammates Excellent interpersonal and organizational skills Ability to adapt to changes in a growing multinational company Ability to have a flexible schedule when necessary to support global activities Experience with PowerBI or other data reporting and visualization software preferred Experience working with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, OneNote, SharePoint, et al) Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
Posted 2 hours ago
0 years
0 Lacs
gurgaon, haryana, india
On-site
Project Execution Engineer -Services (ID IBS) About the position This position is for an Industrial Automation Engineer who will be part of Schneider Electric Services business based in Gurgaon / Mumbai. You will be acting as the responsible commissioning engineer overseeing the installation, commissioning, and services of Industrial Automation Systems (PLC, Drives, ESP-Rotating) for assignments classified as medium commissioning complexity. Managing completion of all commissioning activities efficiently and cost-effectively and in accordance with contract specifications, quality standards, and safety requirements. Functional Experience in leading / team member of large cross functional /domain project teams. Coordinating the overall governance for the project including Safety, Quality & Profitable timely closure Capture and monitor all key metrics as required by the Schneider Electric Customer Service and Quality teams Field Engineering and site planning, execution Ability to validate change requests Experience in Change management/Business Transformation Close working with Channel Partner / Tendering / Sales Technical Hands on design and develop PLC/VFD/SCADA/HMI Program for New and existing system preparation /Validation of Bill of Material of PLC /Drive / SCADA Projects as per system requirement Hands on experience on Tools-Test kits Extensive experience in troubleshoot and resolve issues related to PLC/VFD/SCADA/HMI based on site conditions Hands on experience on various communication protocols Ethernet TCP/IP, Modbus TCP/IP, Can open, Modbus, Profibus etc. Experience in delivering TM221/TM200/TM251/TM262, M340/M580/Quantum/Premium/Plant SCADA, EPE, ESE Prior experience in Service/Audits/Annual Maintenance Contracts/Schneider Automation Projects/Site analysis/VFD Projects. Essential Day-to-Day Responsibilities: Escalate and identify other routes where progress is stuck Tracking and following up the action items at a project level Ensure all requests are addressed in a timely manner with optimal solution Simplify – use every opportunity to simplify to the maximum extent possible and go the extra mile in doing so Collaborate with internal teams to address Business needs Assume personal responsibility for achieving defined outcomes Effectively plan & organize work to deliver consistent results Ensure regular and optimal communication with all stakeholders Stakeholder Management Ability to challenge status quo and lead discussions in the right direction Desired Skills Knowledge of Design/BOM/Engineering/Execution/Troubleshooting - PLC/DRIVE/HMI/VFD as well as solutions Project Management & Services Sales Familiar with latest Digital Trends in Automation oriented projects and customers Familiar with Various communication Networks Critical thinking & problem solving Crisis/conflict management with partners (Suppliers, distributors & consultants) Qualifications Engineering Graduate with 8-12 Yrs relevant experience with excellent communication & coordination skills Experienced in managing small-mid size team of Technical experts preferably in Industrial Services/Project domain & reporting in highly matrixed organization Schedule: Full-time Req: 009BBA
Posted 3 hours ago
2.0 years
0 Lacs
chennai, tamil nadu, india
Remote
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai,India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 3 hours ago
7.0 - 9.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Position Summary... As a Manager II at IN4 level within the US Omni Tech – Merchant Operations Team, you will lead a team responsible for supporting Walmart’s retail and e-commerce businesses by ensuring high-quality item setup and maintenance. You will play a critical role in driving operational excellence, managing team performance, and ensuring compliance with Walmart’s Standard Operating Procedures (SOPs). This role requires a strong focus on quality audits, SOP governance, and cross-functional collaboration to improve the merchant and supplier experience. What you'll do... Your Opportunity E-Commerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption. As a member of US Omni tech, you would be working on improving Catalog data quality. It would involve building products through software engineering in the domain of Catalog management, machine learning, big data etc. Position Responsibilities: Process expertise in category/product details validation in retail business Own the creation, maintenance, and review of SOPs for existing and new processes. Collaborate with cross-functional teams to ensure SOPs reflect current business needs and system changes. Conduct periodic SOP reviews with associates to ensure understanding and compliance. Identify and eliminate process redundancies and inefficiencies through SOP updates and training Act as the primary point of contact for internal and external stakeholders regarding team performance and process updates. Partner with Product, Tech, and Ops teams to resolve complex issues and support new initiatives. Provide feedback on system enhancements. Proactively resolve all the Item related issues reported by Merchants and Suppliers. Provide regular feedback for the issues reported, applications and products associated with Suppliers/Merchants and improve the TAT for item setup and resolve recurrence of issues People & Performance Management Lead, coach, and develop a team of associates to meet and exceed performance metrics. Conduct regular 1:1s, performance reviews, and career development planning. Foster a culture of accountability, continuous learning, and operational excellence. Manage team schedules, workload balancing, and shift planning. Oversee day-to-day operations related to item setup and maintenance. Conduct regular quality audits of team outputs to ensure accuracy, compliance, and adherence to SOPs. Analyze audit findings and implement corrective actions or training as needed. Monitor KPIs and SLAs, and drive initiatives to improve turnaround time (TAT) and reduce issue recurrence. Position Requirements: Minimum qualifications: Bachelor’s/master’s in computer science or engineering or related field with 7-9 years’ work experience in Retail/e-Commerce Industry and a Proficient in understanding of e-commerce Operations, with at least 2 years in a people management role. Proven track record of managing high-performing teams and driving process improvements. Excellent communication, analytical, and organizational skills. Mastery of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint; Proficiency with Visio a plus Detail-oriented with a strong focus on quality and compliance. Proactive, strategic thinker with a continuous improvement mindset. Comfortable working in a fast-paced, dynamic environment. Strong leadership presence with the ability to influence and inspire. Technical Capabilities In addition to the minimum qualifications, the ideal candidate should also demonstrate: Technical Skills & Knowledge: Basic understanding of system administration concepts such as user account management, permissions, and system monitoring. Familiarity with ticketing systems (e.g., JIRA, ServiceNow) and incident management workflows. Exposure to SQL or data querying tools to extract and analyze operational data for issue resolution and reporting. Basic scripting knowledge (e.g., Python) to automate repetitive tasks and improve operational efficiency. Understanding of APIs and data flows between systems to help troubleshoot integration issues. Experience with cloud platforms (e.g., AWS, Azure, GCP) or SaaS tools used in retail/e-commerce environments is a plus. Technical Collaboration & Communication Ability to translate business issues into technical requirements and vice versa when working with engineering and product teams. Comfortable participating in UAT (User Acceptance Testing) and providing feedback on system changes or new features. Experience in documenting technical processes and creating knowledge base articles for internal and external stakeholders. Tools & Platforms Familiarity with catalog management systems, exposure to data visualization tools (e.g., Tableau, Power BI) for reporting and insights generation. Understanding of version control systems (e.g., Git) and basic software development lifecycle concepts. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area. Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2230953
Posted 3 hours ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Store Manager Job Level/ Designation M1 Function / Department Retail Location TNC Job Purpose To manage the profitability of the company owned store Key Result Areas/Accountabilities Sales Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store Ensure and monitor quality of acquisition through the store Revenue Deliver revenue targets for the store Increase revenue per footfall by aiding customers purchase decisions RoI Achieve profitability (Return on investment) targets for the store Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service Manage churn and achieve customer satisfaction for walk-in customers Store Management Ensure adherence to store processes in terms of documentation and systems Ensure infrastructure / store upkeep Maintain availability of stock at the store while adhering to norms Ensure appropriate placement of pop-ups and product displays at store Marketing Execute marketing, branding and promotion activities Ensure fliers/ brand POS are available at store Resolve channel-specific issues within specific timelines Core Competencies, Knowledge, Experience Store Management Team Management Must Have Technical / Professional Qualifications Graduation Must Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 3 hours ago
3.0 years
0 Lacs
chennai, tamil nadu, india
On-site
We are looking for a dedicated and technically proficient Senior Business Intelligence Analyst / Looker & BigQuery Specialist who can bridge the gap between complex data and actionable business insights. This role is crucial for our data-driven transformation , requiring someone who can not only build and maintain robust data models and dashboards but also deeply understand our QSR operations, data schemas, business logic, and workflows . Key Responsibilities 1. Data Understanding & Strategy Develop a deep understanding of data schemas across operational systems (POS, inventory, loyalty, delivery platforms, etc.) in the QSR environment. Understand various business verticals (Operations, Marketing, Finance, Product Development) to apply business logic, KPIs, and workflows. Translate business questions into technical specifications for data modeling and reporting. Proactively identify opportunities for data-driven insights to optimize processes, improve customer experience, and increase profitability. 2. Looker Development & Administration (Primary Skillset) Design, develop, and maintain high-impact dashboards and reports in Looker. Develop and maintain LookML models (views, explores, dimensions, measures, derived tables). Implement advanced Looker features (custom visualizations, liquid variables, drill-downs, embedded analytics). Manage Looker instances including user access, permissions, and performance tuning . Ensure data governance and security best practices in Looker. 3. Google BigQuery Expertise (Secondary Skillset) Write, optimize, and maintain complex SQL queries in BigQuery for ETL/ELT. Design and manage scalable data models in BigQuery ensuring accuracy and performance. Apply best practices (partitioning, clustering, cost optimization). Troubleshoot and resolve data-related issues to ensure data quality and consistency . 4. Collaboration & Communication Work closely with data engineering teams to ensure data availability and pipeline reliability. Provide training and documentation for self-service analytics . Communicate analytical findings in a clear, business-friendly manner . Participate in cross-functional teams contributing to the overall data strategy . Required Skills & Qualifications 3+ years of experience in Business Intelligence, Data Analytics, or similar roles. Proven expertise in Google BigQuery (complex SQL, optimization, data modeling). Expert-level proficiency in Looker and LookML development . Ability to translate business processes into data solutions . Excellent analytical, problem-solving, and communication skills . Experience in fast-paced industries such as QSR, retail, or hospitality . Familiarity with data governance and data quality best practices . Preferred Skills & Qualifications Experience with Google Cloud Platform (GCP) services (Cloud Storage, Cloud Functions, Dataflow). Knowledge of version control (Git) . Exposure to Python for automation and data manipulation. Experience with agile development methodologies .
Posted 3 hours ago
5.0 years
0 Lacs
india
Remote
Financials Support Specialist Role Overview The Workday Financials Support Specialist will be responsible for providing high-quality application management and functional support to our clients using Workday Financials. This role requires hands-on expertise across core financial modules, a strong understanding of business processes, and a proactive approach to troubleshooting and continuous improvement. You’ll partner closely with clients to resolve issues, manage enhancements, and ensure their Workday environment is stable, optimized, and aligned to their business needs. Key Responsibilities 3–5 years of hands-on Workday Financials experience in a support, analyst, or consultant role. Functional expertise in at least three of the following modules: Financial Accounting Procurement Expenses Projects Assets Customer Accounts Supplier Accounts Strong troubleshooting, analytical, and problem-solving skills. Experience with Workday EIBs, Workday Reports, and basic security concepts. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to work independently in a remote, fast-paced environment. Bachelor's degree in Accounting, Finance, Information Systems, or related field (or equivalent work experience).
Posted 3 hours ago
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Resolve jobs in India are in high demand as businesses seek professionals who can efficiently solve problems and make decisions. These roles require individuals with strong analytical skills, attention to detail, and the ability to think critically. If you are a job seeker looking to explore opportunities in the resolve field, this article will provide you with valuable insights into the job market in India.
These cities are known for their thriving tech industries and offer numerous opportunities for resolve professionals.
The average salary range for resolve professionals in India varies based on experience and location. Entry-level positions typically start at INR 3-5 lakhs per year, while experienced professionals can earn upwards of INR 10-15 lakhs per year.
In the resolve field, a typical career path may include roles such as Junior Resolve Analyst, Resolve Specialist, Resolve Manager, and Resolve Director. With experience and additional training, professionals can progress to higher-level positions such as Resolve Consultant or Resolve Architect.
In addition to resolve skills, employers often look for candidates with expertise in data analysis, problem-solving, communication, and project management. Having a strong understanding of technology and industry trends can also be beneficial in this field.
As you prepare for resolve job interviews in India, remember to showcase your problem-solving skills, communication abilities, and past experiences in resolving complex issues. By demonstrating your expertise and readiness for the role, you can confidently apply for exciting opportunities in the resolve field. Good luck!
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