50272 Resolve Jobs - Page 5

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Location :- India – Hyderabad / PAN India rate :- up to 60K Experience:- 5 to 8 years JD Network Engineer: 5-10 years of Working experience on Routers and Switches - Design, installation, configuration, upgrades and operations . Troubleshoot and resolve Network issues, including connectivity, performance and security issues. Collaborate with cross-functional teams to integrate Network Devices with existing infrastructure. Industry certifications such as CCNA/CCNP or equivalent preferred. Proficiency in network protocols and standards including TCP/IP, DHCP,DNS,VRRP,SNMP, STP/RSTP, VLANS, Routing protocols(ISIS/OSPF/BGP). Excellent Communication skills. ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Design, build, and maintain scalable, reliable, and secure infrastructure using tools like Terraform and Ansible. Automate deployment pipelines and infrastructure provisioning. Develop and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins Ensure smooth and efficient code deployment processes. Manage and optimize Google Cloud infrastructure. Implement cost optimization strategies and monitor cloud resource usage. Work closely with development teams to ensure smooth integration of new features and services. Troubleshoot and resolve infrastructure and application issues. Implement and maintain secrets management tools like HashiCorp Vault. Hands-on experience with version control systems like Git. Requirements To be successful in this role, you should meet the following requirements: Proficiency in scripting languages like Python, PySpark, Shell / Bash and YAML. Experience with containerization tools like Docker and orchestration platforms like Kubernetes. Proven experience with GCP specifically with BigQuery. Strong working knowledge of Google Cloud, Python, BigQuery, KubeFlow Strong SQL skills and experience querying large datastes in BigQuery. Good working knowledge of GitHub DevOps principles & automation tools (Jenkins, Ansible, Nexus, CI/CD) Terraform working experience to setup the infrastructure. Agile development principles (Scrum, Jira, Confluence) ESSENTIAL SKILLS (non-technical) Excellent communication skills Ability to explain complex ideas Ability to work as part of a team Ability to work in a team that is located across multiple regions / time zones Willingness to adapt and learn new things Willingness to take ownership of tasks Strong collaboration skills and experience working in diverse, global teams. Excellent problem-solving skills and ability to work independently and as part of a team. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

We are seeking an experienced IBM ITX Developer with a strong background in IBM Integration Tool (ITX) to join our team. The ideal candidate will have hands-on expertise in developing, implementing, and debugging ITX maps, along with managing EDI transactions in the Logistics & Supply chain domain. Primary Skills: IBM ITX (WebSphere Transformation Extender) Development: Proficiency in designing, developing, and debugging ITX maps. Data Formats: Experience with various data formats, including ANSI X12, EDIFACT, XML, JSON, FF, and CSV. Experience or strong knowledge of communication and data handling protocols ( AS2, EDI, HTTPS, FTPS/SFTP/SCP/OFTP, POP3/SMTP, Web Services, etc. ) Good To Have Logistics Domain Knowledge: Familiarity with logistics processes, supply chain management, and warehouse operations. Communication Protocols: Experience with communication protocols like AS2, SFTP, and others relevant to logistics. Technical Problem-Solving: Ability to identify, analyse, and resolve technical issues independently. Teamwork and Collaboration: Strong interpersonal skills and the ability to work effectively in a team environment. Nice To Have: Experience working with IBM complementary products: IBM WebSphere family, IBM PEM Community Manager (PCM), Lightwell B2B Framework Working experience with ETL, Java, Python, Cloud technologies is strong plus. Familiarity with Supply Chain & Logistics Domain (EDI 204, 210, 214, 810, 820, Etc.). Education: Bachelors’ degree or equivalent in Computer Science, MIS, or similar discipline. Accreditation: Specific business accreditation for Business Intelligence. Experience: Relevant work experience in data engineering based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Key Responsibilities (Shift-Wise Duties) General Duties Across All Shifts: Supervise daily activities of security guards at assigned locations. Conduct site visits and spot checks to ensure compliance with SOPs. Submit shift reports, incident reports, and attendance logs. Communicate effectively with clients and handle complaints or operational requests. Recruit, screen, and onboard qualified security personnel, preferably ex-servicemen. Train and brief new recruits on duties, protocols, and emergency procedures. Ensure all security staff maintain discipline, punctuality, and proper appearance. Morning Shift Duties (6 AM – 2 PM): Ensure timely deployment of guards at all assigned sites. Conduct morning inspections, briefings, and site roll calls. Verify night shift handover and resolve any pending issues. Monitor early-day activities for vulnerabilities or irregularities. Afternoon Shift Duties (2 PM – 10 PM): Conduct mid-day site visits and evaluate guard performance. Manage shift transitions and provide briefings to the night team. Handle incidents and client queries during peak operational hours. Maintain real-time coordination with site supervisors and clients. Night Shift Duties (10 PM – 6 AM): Perform random site patrols to check guard alertness and presence. Inspect perimeter security, lighting, gates, and alarm systems. Respond to emergency calls and coordinate with response teams. Prepare thorough shift handover documentation for the morning shift. Requirements: Must be an Ex-Serviceman with 3–5 years of experience in security supervision. Minimum educational qualification: High school diploma or equivalent. Preferable: Certifications in security management or industrial security. Physically fit and able to travel to multiple client sites. Excellent leadership, communication, and conflict resolution skills. Basic computer proficiency for reporting and communication. Working Schedule: Shifts: Rotational – Morning / Afternoon / Night (8 hours each) Work Days: 26 days per month Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Shift allowance Yearly bonus Work Location: In person Expected Start Date: 01/07/2025

Plant Worker –CarBoys Cutting Location: Puduru, Telangana, India(Pudur,Ghanpur, Akbarjapet,Vadrapalyam,Medchal) Position Type: Full-time Job Summary: As a Plant Worker in our carboys manufacturing facility, you will play a crucial role in the production process, ensuring that all operations are carried out efficiently, safely, and in compliance with quality standards. Key Responsibilities: Operate and monitor machinery used in the production of carboys, ensuring they function correctly and efficiently. Load and unload raw materials and finished products, ensuring proper storage and handling to prevent damage.hrblade.com+7qureos.com+7glassdoor.com+7 Inspect products at various stages of production to ensure they meet quality standards and specifications.glassdoor.com Perform routine maintenance on equipment and machinery to prevent breakdowns and ensure smooth operations.interviewguy.com Adhere to all safety protocols and procedures to maintain a safe working environment for all personnel.interviewguy.com Maintain accurate records of production activities, including quantities produced, materials used, and any issues encountered. Work closely with other team members and supervisors to meet production targets and resolve any operational issues. Qualifications: Education: High school diploma or equivalent; technical certifications related to manufacturing processes are a plus.qureos.com+6interviewguy.com+6hrblade.com+6 Experience: Previous experience in a manufacturing or production environment is preferred.in.talent.com+3hrblade.com+3interviewguy.com+3 Skills: Basic mechanical skills for equipment operation and troubleshooting. Ability to follow detailed instructions and safety guidelines. Good communication skills and ability to work in a team. Attention to detail and commitment to quality.qureos.com Physical Requirements: Ability to lift heavy objects, stand for extended periods, and work in varying temperatures. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Night shift Rotational shift Weekend availability Work Location: In person

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD). Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. We are seeking a passionate and detail-oriented Software Tester to join our team! In this role, you will be responsible for ensuring the quality, functionality, and usability of our web and mobile applications across various platforms (Web, iOS and Android). You will identify and report bugs, write clear and concise test cases, and collaborate with developers to ensure a smooth and successful launch. POSITION RESPONSIBILITIES Percent of Time Design and execute manual and automated test cases for web and mobile applications across different functionalities. Analyze software requirements and user stories to develop comprehensive test plans. Identify and report bugs and usability issues clearly and concisely using a bug tracking system. Participate in code reviews and provide feedback on potential issues. 70% Support in the upkeep of automation suite Execution of automated test runs, review and triage with automation engineers. 15% Collaborate effectively with developers and other stakeholders to resolve defects and improve overall application quality. 10% Stay up to date on the latest testing tools and methodologies 5% ORGANIZATIONAL RELATIONSHIPS Coordinate with developers and other members of the scrum team. Work with Business users, business partners and other cross functional teams. EDUCATION AND EXPERIENCE Education: Bachelor’s or Master’s degree in computer science or other related field or equivalent work experience in web development related field. Experience: 4+ years of hands-on experience in quality assurance work with eCommerce applications. Ability to work in a globally distributed environment. Good track-record of executing in a dynamic, team-based environment. Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing. Demonstrated ability to interact comfortably with all levels of management and staff. TECHNICAL SKILLS REQUIREMENTS Must Have Test scripting, execution, reporting and defect testing Experience with JIRA/Confluence Experience with testing tools such as HP ALM, Zephyr Scale, Xray, etc. Preferred: Experience with any automation testing frameworks such as Selenium, UiPath, UFT Experience with SAP Hybris PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11:00 PM to 8: 00 PM IST or 2:00 PM to 11:00pm IST Sometimes, more overlap with the EST Time zone is required during production go-live. This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula. Full time

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏

We are looking for enthusiastic and customer-focused individuals to join our Customer Support team in Hyderabad. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with queries, resolving issues, and ensuring a smooth customer experience. Key Responsibilities: Respond to customer queries via phone, email, or chat in a professional and timely manner. Resolve customer complaints and provide appropriate solutions and alternatives. Maintain a high level of product knowledge to assist customers accurately. Document customer interactions and escalate complex issues to higher support levels when required. Meet individual and team performance targets (e.g., response time, resolution rate, customer satisfaction). Ensure customer satisfaction and provide professional support. Required Skills: Excellent communication skills in English (verbal and written). Strong problem-solving skills and a customer-centric attitude. Ability to handle customer interactions with patience and empathy. Basic computer knowledge and ability to navigate systems and tools. Eligibility: Education: Any Graduate (Freshers welcome). Experience: 0 to 6 months in customer support, call center, or related roles. Location: Candidates must be currently residing in or willing to relocate to Hyderabad. Job Type: Full-time Pay: ₹12,617.66 - ₹33,615.42 per month Schedule: Day shift Morning shift Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Information Systems(Maps). Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role : Customer Support Executive (Voice) Experience Required: 0 to 3 Years Languages Required : English Job Location: Hitech City, Hyderabad location Shift Timing: US Shift (7.30 PM to 4.30 AM) Salary: 2.25 LPA to 3 LPA Note: No cab facility Key Responsibilities: Handle inbound and outbound voice calls from customers based in international regions (primarily US/UK). Resolve customer queries related to products, services, billing, or support issues. Provide first-contact resolution and escalate unresolved issues to the appropriate department. Document call details, customer interactions, and actions taken in the CRM system. Follow standard operating procedures and call quality parameters. Meet performance metrics including call quality, call handling time, and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Key Requirements: Education: Any Graduate (preferred); Undergraduates with relevant experience may also apply. Experience: 0 – 3 years of experience in voice-based customer service or international BPO. Communication: Excellent verbal communication skills in English is mandatory. Technical Skills: Basic knowledge of computer systems, MS Office, and CRM tools. Work Environment: Comfortable working in a night shift and rotational weekly offs. Soft Skills: Strong problem-solving skills, patience, and a customer-first attitude. Benefits: Attractive salary with night shift allowance Incentive/Bonus based on performance Cab facility (pick-up/drop as per company policy) Opportunity for career growth and internal promotions Comprehensive training and onboarding Job Type: Full-time Pay: ₹225,000.00 - ₹300,000.00 per year Schedule: Night shift Work Location: In person

- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Relay Operations Center (ROC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Key job responsibilities Responsibilities include, but are not limited to: • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. • Developing and/or referring to performance metrics to drive team performance and business results. • Identifying the business impact of trends and making data backed decisions. • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. • Serves as escalation point for transportation specialists. • Owning process/business level reports/actions and diving compliance.. • Perform Ad-hoc reporting and analysis as per requirement. Bachelor's degree in supply chain management, operations, engineering, analytics or related field Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ͏

Company Vision NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Role Description We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our company's growth and success. Location- Kolkata Key Responsibilities Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups' and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits Compensation: Won’t be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback Possible Growth Path Sales Coordinator > Senior Sales Coordinator>Assistant Manager- Customer Servicing > Deputy Manager- Customer Servicing > Manager-Customer Servicing Show more Show less

Project Management Associate/Business Analyst Experience: 1 to 3 Years Timings: 10 AM to 7 PM IST Budget: Up to 3 LPA Location: Hyderabad Job Description: As a PM you will have overall accountability for the successful delivery of our projects, working closely with customers from contract signature through to launch. This role calls for a strong leader who is a strong Technologist, Consultant and Program Manager. Your role will be to own project delivery, providing both functional and technical consultation whilst managing resources across the different teams who are responsible for supporting delivery. What You’ll Do: You will be the primary point of contact for our customers throughout implementation, owning all facets of service delivery on HEITS’s behalf - including planning, requirements gathering, resource and budget management, risk management, governance and stakeholder management - ultimately driving the success of the projects. As the trusted advisor to your customers, you will maintain a holistic view of their end to end solution, ensuring optimal setup for maximum value realization. When delivering products / features in early stages of maturity, you will work with your colleagues to ensure successful delivery of the project. Finally, you will track and communicate project performance to all stakeholders (internal and external), ensuring that deliverables are managed within appropriate risk tolerance levels. Requirement: Exposure as a Business Analyst or in a similar role is desired. Strong knowledge of business analysis methodologies, tools, and best practices. Demonstrated ability to document effectively and articulate complex business requirements. Proficiency in requirements gathering, process modeling, and other business analysis techniques. Experience with user acceptance testing and defect tracking. Strong problem-solving and analytical skills. Ability to work independently and manage multiple priorities in a dynamic environment. Knowledge of agile methodologies is highly desirable. Project Documentation, Process definition, Planning & Execution. Build and manage the end-to-end project plan, and monitor/report progress. Effectively manage scope and dependencies. Identify risks and issues and proactively resolve/mitigate them. Ensure that the project is delivered in time, cost and quality. Ensure that project outcomes are defined, approved, and delivered. Communicate regularly and effectively with project stakeholders Job Types: Full-time, Permanent Pay: Up to ₹300,000.00 per year Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Monday to Friday Application Question(s): Do you have excellent communication skills in English (Oral & Written)? Are you currently living or able to relocate to Hyderabad? Have you completed any certifications/courses on Project Management/Business Analyst? Work Location: In person Expected Start Date: 30/06/2025

PROCESSING OFFICER Females Preference Actively apply for job openings on behalf of candidates across various international job portals and platforms. Secure interviews and job offers that will support the candidate’s goal of migrating overseas. Communicate will client over call/ emails or in- person [as and when required] and guide candidates through the job application process, ensuring that all documentation and applications are completed accurately and efficiently. Observing and screening candidates for UK, Ireland and other countries for Work permit Conduct sourcing activities in order to fill open positions Accurately input and process data into relevant systems or databases. Verify the accuracy of data and resolve any discrepancies. Maintain a high level of attention to detail to Minimize errors in processing. Prepare Evaluation Summaries in line with client’s CV Conducting pre-screening for preliminary assessment Asking a variety of relevant questions to assess the candidate's skills, education and experience Collecting and verifying information regarding client’s experience and education Advising candidate on immigration policies, procedures, and requirements Maintaining accurate records of candidates list on a day-to-day basis on CRM and update reporting head Offering specific, actionable feedback to help the candidate enhance their interview skills and language improvement suggestions – on a case-to-case basis. Advising the candidate on how to better highlight their qualifications and experiences in line with the vacancies. Remaining objective and unbiased throughout the recruitment process Respecting the candidate's privacy and keeping all information confidential Skills and Knowledge ∙Result-oriented and proactive in identifying new sourcing strategies. ∙Adaptability and flexibility in working with different time zones and international teams. ∙Extensive knowledge of recruitment domestic (international preferred) ∙Ability to work in a fast-paced, global environment and manage multiple projects. ∙Ability to use initiative and work with & without supervision ∙Fluency in other languages is a huge plus ∙Culturally aware and able to work with diverse global talent. ∙Excellent interpersonal, negotiation, and communication skills Qualification Bachelor’s degree in any stream Experience Minimum of 1.5 - 2 years Age 23 - 40 years Sex Female Social media skills  Strong attention to detail.  Excellent communication and interpersonal skills.  Analytical and critical thinking abilities.  Proficiency with MS office, CRM systems and other relevant software. Language skills Excellent written and oral communication skills in English and Hindi and any other regional language is a plus Functional skills ∙Strong keen on documentation and should be able to manage clients communications effectively. ∙Experience of working in an international recruitment environment/cross border hiring ∙Familiarity with overseas job market trends and employer expectations Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Kubernetes. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Windows Server Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

It's fun to work at a company where people truly believe in what they are doing! Job Description: Summary The CLM Consultant / Configuration Engineer is responsible for configuring and maintaining Contract Lifecycle Management (CLM) environments to meet customer requirements and project specifications. This role involves setting up workflows, templates, roles, and permissions within the CLM platform. The Configuration Engineer will work closely with the Technical Lead, business analysts, and project teams to ensure that CLM configurations are accurately executed and meet business and compliance requirements. Job Responsibilities: Configure CLM to meet client specifications, including creating templates, workflows, and approval hierarchies. Implement roles, permissions, and user access policies in CLM. Collaborate with business analyst and technical lead to translate business requirements into technical configurations. Test and validate configurations to ensure they meet functional requirements and provide a seamless user experience. Troubleshoot configuration issues and work with the Technical Lead to resolve complex problems. Maintain and update documentation on all configurations, ensuring accuracy and availability for future reference. Assist in user training and provide post-implementation support as needed. Qualification / Skills : Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent experience. 3+ years of relevant experience configuring contract lifecycle management (CLM) solutions, with a focus on any CLM platform preferred. Strong understanding of Agiloft CLM’s configuration capabilities, including workflows, templates, and approval processes. In addition nice to have experience on one or more CLM products such as Ironclad / Conga / CPAi . Familiarity with CLM best practices, compliance requirements, and process optimization. Experience in technical documentation, testing, and validation of configurations. Strong attention to detail and problem-solving skills, with a focus on customer success. Good communication skills and the ability to work collaboratively with cross-functional teams. Competencies Integrity – Behaves in an honest, fair, and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes. Client Focus – Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback. Results-Driven – Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks. Entrepreneurial Orientation – Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Decisiveness – Makes well-informed, effective, and timely decisions even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions; can make tough decisions. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Description Job Summary: The Financial Planning & Analysis (FP&A) Senior analyst is responsible for providing in-depth support to the business through budgeting, forecasting, and variance analysis of expenses, revenues, and Assets Under Management (AUM). You will work closely with FP&A counterparts to identify the financial drivers impacting business performance and ensure alignment with organizational objectives. The role also entails monitoring daily and monthly deadlines, managing client relationships, and leading training and transformation projects aimed at process simplification, standardization, and automation. Key Responsibilities: Business Collaboration: Work with FP&A counterparts to gain insights into business aspects affecting expenses, revenues, and AUM. Budgeting & Forecasting: Assist in the budgeting process and analyze forecast data, providing a detailed variance analysis of month-on-month performance, comparing against budget, forecast, and prior actuals at the General Ledger (GL) level. Deadline Management: Ensure all tasks are completed on time as per agreed client deadlines, and proactively communicate any delays or limitations. Client Communication: Address and resolve client queries and ad-hoc requests independently while providing actionable solutions to improve daily operations. Training & Mentorship: Lead and organize training for new joiners, continuously update process documentation (SOPs), and drive training for new client-driven projects. Process Improvement: Spearhead internal team projects that focus on process transformation, simplification, and automation to enhance efficiency. Procedure Review: Regularly review and update process procedures and ensure they reflect any new changes. Continuous Improvement Projects: Actively participate in projects under the supervisor’s guidance that aim to improve processes and deliver better outcomes for clients. Core Competencies: Deep understanding of Generally Accepted Accounting Principles (GAAP) and internal controls. Strong analytical and problem-solving skills with an ability to think critically. Excellent interpersonal skills and the ability to manage teams effectively. Ability to meet strict deadlines and deliver high-quality work under pressure. Expertise in financial and accounting systems (preferably Oracle), with advanced knowledge of the Microsoft Office suite. A minimum of 5-7 years of experience in FP&A or a related accounting function, including experience with process improvement and systems implementation. Key Attributes: Ability to perform detailed analysis using advanced data tools like Alteryx and visualization tools such as Tableau or Power BI. Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines. Self-motivated with a structured and disciplined approach to work. Positive and proactive team player with excellent communication (verbal/written) and interpersonal skills. Flexibility to adapt to changing priorities and work in a global, multicultural environment. Demonstrated ability to learn, upskill, and mentor others in the technical FP&A domain. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, Analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Job Description Renesas' automotive MCUs holds the No. 1 world-wide market share, and we are now aiming to expand our product lineup to achieve further business growth. Therefore, creating a need to strengthen the organization accordingly. Hardware Development is a vital element necessary to expand our business and this is also why we would like to invite talented Project Managers to join us on our mission. Key Responsibilities Drive the Project development for automotive MCU products from Planning to MP (Mass Production) phase on schedule. Collaborate closely across multiple departments such as Customers, Software Teams, Marketing, Engineering, Finance, Sales and Vendors/Suppliers during project development phase. Deploy best Program Management Practices: Bottoms-up planning, Dependency mapping, Critical path analysis and Risk mitigation using industry standard planning tools such as MS-Project for Project planning and execution. Monitor the Project development progress and report the status on a regular basis and escalate issues whenever needed. Also provide regular Project updates to the Senior Management. Co-ordinate and Conduct Project Gate reviews. Take personal accountability to drive the projects and deliver them on schedule. Ensure proper project meeting cadence is in place and with regular follow-ups on ALL Action Items to resolve any open issues. Support Program Manager and project team in all organizational activities during the project development. Qualifications Minimum 10 years project management experience in the engineering sector ideally in the automotive field Solid technical background with understanding and/or hands-on experience in hardware development Able to plan and manage complex Projects spanning across multiple departments Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Expertise in Microsoft Office 365 including advanced skills in MS Project Atlassian JIRA and Confluence PMP / PMA certificate is a plus Confident English speaker in a global business environment Additional Information Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com. Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com. Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Knowledge & Experience and Certification (if applicable) 1. Understanding of server architecture, deployment, maintenance, and troubleshooting. 2. Ability to diagnose and resolve hardware issues, Knowledge of optimizing hardware performance. 3. Understanding of firewalls, and secure network design, Basic Knowledge of SAN Storage. 4. Understanding of RAID configurations, storage provisioning, and management. 5. Experience with backup software (e.g., Veeam, CommVault, Veritas) and Tape Library. 6. Knowledge of disaster recovery planning and implementation. 7. Ensuring the integrity and security of backed-up data. 8. Understanding of change management processes and tools. 9. Ability to communicate effectively with technical and non-technical stakeholders. 10. Strong analytical skills to troubleshoot and resolve complex issues. 11. Experience working in a collaborative environment, often with cross-functional teams. 12. Knowledge of virtualization technologies (e.g., VMware, Hyper-V). Roles and Responsibilities 1. Documentation and Reporting of information (such as Daily Activity Statistics, System performance incidents, System architecture, configurations and Key metrics) to the EWS team for review. 2. Timely resolution and minimal disruption to services and Diagnosis of Technical Issues and Troubleshooting. 3. Maintaining integrity and security of Software updations and patching. 4. Ensure the proper functioning of servers and other hardware components critical to the EWS solution. 5. Plan and execute hardware upgrades or replacements to improve performance or address obsolescence. 6. Attending to VAPT observations and ensuring rectifications. 7. Continuously monitor hardware, database, and Network performance and implement tuning measures to optimize system efficiency. 8. Oversee the configuration and management of network components supporting the EWS solution, ensuring reliable and secure connectivity. 9. Diagnose and resolve network-related problems that impact the EWS application, working with network engineers as needed. 10. Continuously evaluate and improve processes related to the operation and support of the EWS solution. 11. Take Backups and Test restoration of database and applications as per Bank’s Backup and Restoration Policy. 12. Follow established escalation procedures to refer complex or unresolved issues to higher-level support or specialized teams. Coordinate with senior engineers, network administrators, and vendors as necessary. 13. Monitor storage usage and plan for future capacity needs. 14. Troubleshoot and resolve database-related issues in a timely manner. 15. Apply patches and updates to database software to address vulnerabilities and bugs. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ͏ Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ͏ Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ͏ ͏ Mandatory Skills: Agile Scrum Delivery. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.