Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Role: Health Care Coach - Patient Health Care Location: Mahape, Navi Mumbai – 400710 Salary: Up to ₹25,000 (in-hand) About HEAPS:- HEAPS is a health-tech platform and Software as a Service (SaaS) provider that leverages advanced data analytics, artificial intelligence, and machine learning to revolutionize healthcare delivery and the payments model. HEAPS is building a robust "Healthcare Network" and driving a "Value-Based Care" model to transform patient outcomes and system efficiencies. Key Responsibilitie:- Provide patients with psychosocial support to help them manage chronic, acute, or terminal health conditions. Communicate effectively with patients post-discharge to understand their health status and offer necessary counseling. Enroll new patients into the system when they initiate contact. Manage both outbound and inbound calls with patients to follow up on their recovery and health needs. Offer emotional and informational support to patients dealing with a wide range of medical conditions. Required Skills:- Excellent verbal communication with the ability to articulate clearly and confidently. Strong active listening skills and empathy. Patient-centric mindset with a genuine passion for supporting individuals in their health journey. Qualification:- Minimum of a Bachelor's Degree in a Clinical, Medical, or Biology-related field. Preferred qualifications include backgrounds such as: Paramedics Clinical Psychologists Physiotherapists Dietitians Nutritionists Or similar related healthcare fields. Languages Required Mandatory: English and Hindi Preferred (added advantage): Telugu, Kannada, Tamil, or Malayalam If you're passionate about patient care and are looking to make a meaningful impact in healthcare delivery, we encourage you to apply. For more information or to apply, please contact: Contact: HR Mahek – 7030021782
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
About the Role We are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank. Key Responsibilities Interact with customers over phone calls and build strong relationships Promote and upsell banking products and services Handle customer queries and provide accurate solutions Ensure high levels of customer satisfaction and service quality Achieve assigned targets and earn performance-based incentives Eligibility Criteria Fresh graduates are welcome to apply Undergraduates with 6–9 months of relevant experience can apply Age limit: Up to 30 years Required Skills Good communication skills in English and Hindi Customer-focused approach Sales and convincing skills Positive attitude and willingness to learn Salary & Incentives ₹17,500 per month for freshers ₹18,500 per month for experienced candidates Attractive performance-based incentives over and above salary Additional Benefits Shuttle facility available Shift timings between 8:00 AM and 8:00 PM Female employees will be assigned shifts only up to 7:00 PM 6 days working with rotational weekly off Opportunity for top performers to move to direct bank payroll
Position: Customer Support Executive - Inbound Process Requirement: 5 days working / 9hrs Shift / Rotational off Rotational Shifts for Males and for Females in between 7am to 8pm Graduation Mandatory Atleast 8 to 9 months Experience Mandatory 16.5k inhand + 2000 PLI, 400 per day training amount for 40 to 45 days Excellent Comms. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sachin - 7030021361
Position: Customer Support Executive - Inbound Process Requirement: 5 days working / 9hrs Shift / Rotational off Rotational Shifts for Males and for Females in between 7am to 8pm Graduation Mandatory Atleast 8 to 9 months Experience Mandatory 16.5k inhand + 2000 PLI, 400 per day training amount for 40 to 45 days Excellent Comms. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sachin - 7030021361
Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions
Position: Customer Support Executive - Inbound Process Requirement: 5 days working / 9hrs Shift / Rotational off Rotational Shifts for Males and for Females in between 7am to 8pm Graduation Mandatory Atleast 8 to 9 months Experience Mandatory 16.5k inhand + 2000 PLI, 400 per day training amount for 40 to 45 days Excellent Comms. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shital - 7030024039
Position: Customer Support Executive - Inbound Process Requirement: 5 days working / 9hrs Shift / Rotational off Rotational Shifts for Males and for Females in between 7am to 8pm Graduation Mandatory Atleast 8 to 9 months Experience Mandatory 16.5k inhand + 2000 PLI, 400 per day training amount for 40 to 45 days Excellent Comms. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh - 7875062364
Position : Customer Support Associate - ICICI Prudential Process Inbound Process 6 days working 9 hrs shift Fixed shift timing (10AM - 7PM) Rotational week off Salary: 13,000 in hand Good Communication Undergraduate and Graduate both can apply Interested candidates can share their CVs on WhatsApp on the number below HR Prathmesh - 7875062364
Position : Customer Support Associate - ICICI Prudential Process Inbound Process 6 days working 9 hrs shift Fixed shift timing (10AM - 7PM) Rotational week off Salary: 13,000 in hand Good Communication Undergraduate and Graduate both can apply Interested candidates can share their CVs on WhatsApp on the number below HR Shital - 7030024039
A Customer Care Executive handles customer queries and complaints via calls, emails, or chats. They provide accurate information about products and services. They ensure timely resolution of issues to maintain customer satisfaction. They maintain records of customer interactions and follow up when required. They work closely with internal teams to improve service quality.
Handle inbound/outbound customer calls and resolve queries professionally. Provide accurate information about products/services and company policies. Maintain proper call records and follow customer service processes. Ensure customer satisfaction through polite and effective communication. Eligibility: Minimum Graduation mandatory with good communication skills.