Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions
Job Description: Customer Care Executive (Voice & Sales Process)** We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada. **Qualifications:** - Minimum educational qualification: 12th pass. - Age between 18 to 30 years. - Strong verbal and written communication skills in English and one regional language. - Ability to empathize with customers and resolve their queries efficiently. - Prior experience in customer service or sales will be advantageous. **Responsibilities:** - Manage and resolve customer complaints. - Achieve sales targets and goals set by the company. - Maintain customer satisfaction through excellent service. **Salary and Benefits:** - Salary range: INR 15,000 to 18,000 per month. - Incentives based on performance. - Comprehensive training and growth opportunities.
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Handle inbound/outbound customer calls and resolve queries professionally. Provide accurate information about products/services and company policies. Maintain proper call records and follow customer service processes. Ensure customer satisfaction through polite and effective communication. Eligibility: Minimum Graduation mandatory with good communication skills.
Qualification - 12th pass Age - 18 -30 Salary - 13k to 15k Language - Hindi, Kannada,Malayalam, Tamil (Good Communication) A Customer Care Executive handles customer queries and complaints via calls, emails, or chats. They provide accurate information about products and services. They ensure timely resolution of issues to maintain customer satisfaction. They maintain records of customer interactions and follow up when required. They work closely with internal teams to improve service quality.
Role: Customer Care Executive Eligibility: Minimum 12th Pass Basic Hindi / Marathi Communication Required Fresher / Experience Both Can Apply Salary & Benefits ₹13,700 in-hand + Unlimited Incentives Joining bonus for first 3 months Weekly and monthly incentives Extra pay for multilingual skills Growth opportunities Shift: 9:30 AM to 6:30 PM | Sunday Week OFF Apply Now, To Schedule Your Interview Call Or WhatsApp HR Priti - 7030022695
Handle inbound/outbound customer calls and resolve queries professionally. Provide accurate information about products/services and company policies. Maintain proper call records and follow customer service processes. Ensure customer satisfaction through polite and effective communication. Eligibility: Minimum 12th pass mandatory with good communication skills.
Role Overview: The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience. Key Responsibilities: Handle inbound calls and provide professional customer support. Identify, analyze, and resolve customer issues effectively. Maintain accurate records of customer interactions and resolutions. Ensure adherence to quality and process standards. Collaborate with internal teams to facilitate seamless issue resolution. Required Skills and Attributes: Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada. Strong problem-solving and interpersonal abilities. Customer-focused attitude with a commitment to service excellence. Ability to work in rotational shifts. Eligibility Criteria: Graduation is mandatory Languages Required: English, Tamil, Hindi, Kannada Work Schedule: 5 working days per week 2 rotational weekly offs Compensation Details: Take-home salary: ₹17,000 – ₹20,000 per month Night Shift Allowance Split Shift Allowance Skills & Requirements Required Skills Communication ,Customer Handling, Problem-Solving Ability, Time Management Preferred Skills Technical Knowledge, Sales Orientation Nice to Have Prior sales experience Experience 0 - 4 years Education Graduation (10 + 2 + 3) Age Range 18 - 30 years Languages Required English, Tamil, Hindi, Kannada, Malayalam
Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries, complaints, and service requests efficiently. Maintain accurate customer records and update systems regularly. Provide information about products, services, and company policies. Ensure high customer satisfaction by delivering timely and quality support.
Job Description **Job Description: Customer Care Executive (Voice & Sales Process)** We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada. **Qualifications:** - Minimum educational qualification: 12th pass. - Age between 18 to 30 years. - Strong verbal and written communication skills in English and one regional language. - Ability to empathize with customers and resolve their queries efficiently. - Prior experience in customer service or sales will be advantageous. **Responsibilities:** - Manage and resolve customer complaints. - Achieve sales targets and goals set by the company. - Maintain customer satisfaction through excellent service. **Salary and Benefits:** - Salary range: INR 15,000 to 18,000 per month. - Incentives based on performance. - Comprehensive training and growth opportunities. Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!
Job Openings On-roll with Altruist Technologies Pvt. Ltd. Altruist Technologies Pvt. Ltd. is hiring dynamic and customer-focused individuals for multiple voice process roles. Join us and build your career with one of Indias leading telecom and customer experience management companies. 🔹 1. Airtel Black Languages Required: English, Tamil, Hindi, Kannada Working Days: 5 days/week (2 rotational week offs) Eligibility: Graduates only 🔹 2. BB Plat Languages Required: English + Hindi/Tamil Working Days: 5 days/week (2 rotational week offs) Eligibility: Graduates only 🔹 3. BB Gold Languages Required: English + Tamil Working Days: 5 days/week (1 rotational week off) Eligibility: Graduates & Undergraduates welcome 🔹 4. MLOB Process Languages Required: English + Any Regional Language Working Days: 5 days/week (2 rotational week offs) Eligibility: Graduates only 🔹 5. ICICI Process Languages Required: English + Hindi + Gujarati + Punjabi + Marathi + Bengali Working Days: 6 days/week (Sunday fixed off) Eligibility: Graduates or Undergraduates 🔹 6. 121 / DTH / Prepaid Process Languages & Salary: English + Malayalam English + Tamil/Kannada Working Days: 6 days/week (1 rotational week off) WCC non- Voice Process Languages & Salary: English+ Any Regional Language Experience: Fresher or Experienced candidates are welcome. * Salary BETWEEN 16.5k TO 18.5k TAKE HOME Qualification - Graduation Mandatory 🕒 Work Schedule: * Shifts: Rotational shifts (8:00 AM – 5:00 PM | 9:00 AM – 6:00 PM | 10:00 AM – 7:00 PM | 11:00 AM – 8:00 PM | 12:00 PM – 9:00 PM) * Week Offs: 1 Rotational ✅ Benefits: On-roll employment with Altruist Technologies Pvt. Ltd. Attractive incentive structures (role-dependent) Career growth opportunities within the organization Rotational weekly offs for better work-life balance 📍 Location: Based on project requirement 📞 Interested candidates can apply now or reach out for more details. Apply or Send CV on : rupali@ommekhlin.com Regards Rupali Gaikwad Talent Acqusition Specialist Mekhlin Human Capital Consultancy
Job Summary:We are looking for enthusiastic and customer-focused Customer Care Executives for both Voice and Non-Voice processes. The candidate will be responsible for handling customer queries, resolving complaints, and providing accurate information through calls, emails, and chat support. Key Responsibilities:Voice Process:Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and service requests. Provide accurate information about products and services. Maintain proper call records and update CRM systems. Ensure high customer satisfaction during interactions. Non-Voice Process:Respond to customer queries via email and chat support. Resolve issues within defined turnaround time. Maintain proper documentation of customer interactions. Escalate complex issues to the concerned department when required. Eligibility Criteria:Minimum 12th Pass / Graduate. Freshers and experienced candidates both can apply. Basic computer knowledge required. Good communication skills (English & Hindi preferred). Ability to work in rotational shifts. Required Skills:Good verbal and written communication skills. Basic typing speed for non-voice process. Problem-solving attitude. Customer-focused approach. Ability to work in a team environment. Perks & Benefits:Fixed salary + performance incentives. Training provided. Career growth opportunities. Friendly work environment.
**Responsibilities:** - Manage and resolve customer complaints. - Achieve sales targets and goals set by the company. - Maintain customer satisfaction through excellent service.
- Handle inbound/outbound calls professionally and provide information about products/services. - Identify customer needs, clarify information, and close sales. - Maintain a high level of customer satisfaction through effective problem-solving. - Achieve sales targets and goals as set by the company.
Dear Candidate, Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This is an excellent opportunity for individuals passionate about customer service and looking to build a career in a professional and fast-paced environment. Job Overview: As a Customer Care Executive, you will be responsible for handling customer queries and delivering a high-quality support experience over the phone. Eligibility Criteria: Undergraduates with a minimum of 6 months BPO experience Graduates (Freshers welcome) Good communication skills in Hindi and/or English Open to both freshers and experienced candidates Key Responsibilities: Handle inbound customer calls and provide effective resolutions Maintain a positive, empathetic, and professional attitude toward customers Follow company protocols and call handling scripts Document customer interactions accurately Ensure customer satisfaction and follow up on unresolved queries Salary & Benefits: Salary: Up to ₹17,500 per month Incentives: Attractive performance-based incentives Joining Bonus: Available Free Pick & Drop Shuttle Service from: Sector 59 Metro Station Sector 52 Metro Station Golf Course Metro Station Sector 37 Botanical Garden Bus Stand Okhla Bird Sanctuary Metro Station Working Days: 6 Days a Week 1 Rotational Weekly Off Interested candidates may share their interest with Ms. Srishti Singh at +91 84468 07871 (11 AM – 5 PM).