134825 Resolve Jobs - Page 8

JOB DESCRIPTION Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Chief Technology Office team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 3+ years applied experience Proficient in platform skills across Linux, UNIX, and Windows, with extensive knowledge in application and middleware support. Experience in automation and configuration tools such as Ansible, Puppet, and Chef. Hands on programming languages including Python and Java. Managing critical application outages in large-scale operations, conducting root cause analysis, and implementing remediation strategies. Experienced in instrumentation, monitoring, alerting, and responding to performance and availability issues using tools like Dynatrace, AppDynamics, and Splunk. Proficient with Jenkins, GIT, CI/CD pipelines, and Agile and Scrum methodologies Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Understanding of concepts and principles behind DevOps and SRE. Knowledge of Cloud Engineering & understanding of private cloud principles and exposure to public cloud offerings such as AWS/Azure/Google cloud or similar technology is preferred ABOUT US

DESCRIPTION This is a fixed term contract role for 9 months. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About the team Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience scripting in Python or Javascript Experience troubleshooting and debugging technical systems Experience with SQL databases (querying and analyzing) PREFERRED QUALIFICATIONS Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon's Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. ‘In-Person Investigation (IPI)’ process that provides partner teams the flexibility to verify customer information for multiple use cases and action types, and vends ground truth data to 1) train risk models that detect identity and payment instrument abuse, 2) provide legally defensible evidence to deny disbursement to bad actors and support arbitration, 3) detect bad actors exploiting dormancy and 4) support SPS teams in escalations and deep dives. This team lives within the SPIV organization which believes in solving problems, taking on every challenge and identifying the camouflaged bad actors with an exceptional amount of pride. Our mission is to remove bad actors who come to our store with the intent to abuse our customers and violate our policies by obfuscating their identities to enable them to evade our registration and relations safeguards. We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MO's, relations, ownership transfer, drop shipping, external identity verification tools. We are looking for a strong group of people specializing in video verification, supply chain, document investigations and risk management. Key job responsibilities 1. Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas. 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience. 4. Communicates to business leaders on pre-defined guidelines with data and resolves issues with limited guidance. 5. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals. 6. Adheres to set targets on productivity and quality. 7. Manages escalations on routine and predefined tasks with minimal supervision. 8. Learns new tools / SOPs / processes with minimal supervision. BASIC QUALIFICATIONS Graduate of a Bachelor’s degree. Should have a minimum of 12 months tenure as an L4 IC in Risk Investigations team. Willingness to work in rotational shifts Fluency in English and Arabic language (reading, listening, speaking and writing) with an ability to compose grammatically correct, concise and accurate written responses Leverages team knowledge across several specialty areas to help resolve recurring seller issues Demonstrate the ability to self-manage on priority tasks and objectives Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. Attention to details and deep dive skills PREFERRED QUALIFICATIONS Experience in conducting In-person Verification/RA/AP/PQ investigations is an advantage. Experience working in relevant industries such as seller experience, Investigations, Risk management, etc. Proficiency in HI/AR/TR/DE/FR/IT/ES is advantageous. Knowledge of Microsoft Office products and applications (esp. MS Excel, Word, Outlook). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Welcome to the relentless pursuit of better. Inviting applications for the role of Process Associate, Trust & Safety In this role, you will support customers in English via Chat, email, and other support tools. Responsibilities Provides prompt and efficient service to the client including the appropriate escalation of any issues. Fulfil and maintain acceptable performance metrics such as quality, productivity, and attendance. Actively seek solutions through logical reasoning Demonstrates strong problem-solving capabilities and assist customers in case of any issues Serve as an advocate for the user community Label content and flag for action Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures. Provide Email/Chat, back-office operations support and troubleshoot, resolve issues and provide third-party app support & testing In the context of this role, individuals may be exposed to explicit content and will need a level of resilience and maturity. Our employees’ well-being, health, and safety will be taken care and we will ensure the necessary support and resources be made available to fulfill the responsibilities of the role. Qualifications we seek in you! Minimum qualifications Diploma/Advanced/Higher/Graduate Diploma in any field. Effective, clear, and professional written communication in English to support clients (Read and write grammatically correct sentences) via Chat, Email, and other support tools Fresh graduate or candidate with experience in service support/related field Must be able to commit to 24 X 7 rotating shift Must be able to work on weekends and public holidays Flexibility to take on multiple tasks, problem-solving/critical thinking skills Demonstrates composure, professional attitude, and technical (Computers, Internet) savvy Preferred qualifications Preferably with service support experience Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 3:59:25 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Description – Inside Sales Executive About Us: BharathCloud is a leading cloud services provider that offers secure and reliable cloud solutions to businesses of all sizes. Our mission is to provide our clients with innovative cloud solutions that drive their digital transformation initiatives. https://bharathcloud.com. As an Inside Sales Executive at Bharath Cloud, you will be responsible for generating new business opportunities, qualifying leads, and driving revenue growth through effective communication and relationship-building. You will primarily engage with clients remotely, utilizing various channels such as phone calls, emails, and online meetings. Roles and Responsibilities:  Conduct outbound prospecting activities to identify and qualify potential clients, including cold calling, email campaigns, and social media outreach  Engage with inbound leads, respond to inquiries, and provide information about Bharath Cloud's services  Educate prospects about the benefits of cloud computing and how Bharath Cloud's solutions can meet their business needs. Conduct product demonstrations and presentations via online platforms to showcase the features and functionalities of the services  Collaborate with the field sales team to support their efforts, provide necessary information, and ensure a smooth handover of qualified leads  Follow up on leads and opportunities, maintain accurate records of sales activities, and update the CRM system  Prepare and send sales quotes, negotiate contracts, and close deals  Provide excellent customer service, address customer inquiries, and resolve issues to ensure customer satisfaction  Stay updated with industry trends, product knowledge, and competitors' activities to effectively position Bharath Cloud's offerings Qualifications and Skills:  Bachelor's degree preferred  0 to 2 years of experience in Inside Sales or a similar role, preferably in the IT industry  Proven track record of achieving sales targets and generating revenue  Excellent communication and interpersonal skills  Strong persuasive and negotiation abilities  Self-driven and motivated to meet and exceed targets  Ability to work effectively in a remote environment  Proficient in using CRM software and other sales tools  Knowledge of cloud computing concepts and the public cloud Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person Speak with the employer +91 8309041485

Intune MDM Subject Matter Expert (SME) Job Summary: We are seeking a highly skilled Intune MDM Subject Matter Expert (SME) with deep expertise in managing Apple devices through Microsoft Intune. The ideal candidate will have hands-on experience with Apple Business Manager (ABM) , deploying and maintaining Intune configuration profiles and compliance policies for macOS, iOS, and iPadOS, and a strong understanding of the nuances involved in setting up and sustaining a scalable Apple device management environment. Key Responsibilities: Lead the design, deployment, and ongoing support of Apple device management using Microsoft Intune and Apple Business Manager. Develop and maintain Intune configuration profiles, compliance policies, and app deployments tailored to Apple platforms. Oversee device enrollment workflows (Automated Device Enrollment, supervised mode, etc.) using ABM and Intune. Troubleshoot and resolve complex issues related to Apple MDM policies and user experience. Provide subject matter expertise in best practices for security, identity management, and endpoint compliance on Apple platforms. Collaborate with InfoSec, support, and engineering teams to ensure a secure and user-friendly Apple ecosystem. Maintain clear and accurate documentation of systems, configurations, and processes. Monitor the health of the MDM environment and recommend optimizations or upgrades as needed. Required Skills & Qualifications: Proven experience as an MDM Specialist / Endpoint Engineer with a strong focus on Apple device management. Deep familiarity with Apple Business Manager (ABM) and Apple School Manager (optional) . Hands-on expertise with Microsoft Intune / Endpoint Manager for Apple devices. Experience with macOS, iOS/iPadOS policies , including device restrictions, app configurations, and compliance enforcement. Understanding of certificate-based authentication , SCEP, PKI, and integration with Azure AD. Knowledge of scripting (e.g., Shell or Python ) and automation for macOS management is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Preferred Certifications (Nice to Have): Microsoft Certified: Modern Desktop Administrator Associate Apple Certified IT Professional (ACiT / ACSP) Microsoft 365 Certified: Endpoint Administrator Associate Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹1,000.00 - ₹1,500.00 per hour Expected hours: 40 per week

Position: Partner Onboarding Specialist Location: Hyderabad Employment Type: Full-time About the Role We are looking for a proactive and detail-oriented Partner Onboarding Specialist to assist new partners through the onboarding process. The role involves engaging with clients, guiding them in uploading necessary documents, verifying details, and ensuring a smooth and professional onboarding experience. This position requires strong communication skills, attention to detail, and the ability to work closely with internal teams to resolve issues quickly. Key Responsibilities Serve as the primary point of contact for new partners during the onboarding process. Guide partners in uploading and submitting required documents (licenses, registrations, images, bank details, etc.). Verify the accuracy and completeness of uploaded documents and escalate discrepancies. Assist partners in filling out onboarding forms and ensuring compliance with company standards. Maintain detailed and accurate records of partner information in the system. Coordinate with internal teams (Sales, Operations, Compliance) to ensure a smooth onboarding flow. Provide support to partners for queries related to their profiles, documents, and account setup. Educate partners on the platform’s features, subscription plans, and benefits. Required Skills & Qualifications Strong communication skills in English, Hindi, and Telugu (preferred based on your earlier requirement). Ability to explain processes clearly and build trust with clients. Excellent organizational and attention-to-detail skills. Familiarity with CRM systems, Google Workspace, or MS Office tools . Ability to multitask and handle onboarding for multiple partners simultaneously. Prior experience in customer support, account management, or onboarding is a plus. Preferred Qualifications Experience in B2B onboarding, client management, or partner operations . Understanding of compliance and documentation processes. Strong problem-solving and coordination skills. What We Offer Competitive salary and growth opportunities. Opportunity to directly contribute to partner success and company growth. A collaborative and supportive team environment. Training and upskilling opportunities in client engagement and operations. Job Type: Full-time Pay: From ₹450,000.00 per year Work Location: In person

Position Interior Execution Engineer Location: Nacharam, Hyderabad Job Description - Having experience of 7-10 years of handling civil and interiors projects - Should have experience of handing civil construction works also. - Should have experience of execution of Faade work - Should have experience of making detailed BOQ of interiors as well as civil works - Should have knowledge of basic rates of interiors and civil items. - Rate estimation and rate analysis of civil and interiors items. - Should have well knowledge of studying and implementation of Execution drawing. - Should have knowledge of Budget preparation of interiors and civil works. - Should have knowledge of site coordination with other service works. - Coordination with consultants and with HO team. - Billing and quality control of interiors and Civil work at site. - Should be able to resolve site related queries. - Should have knowledge of making detailed material BAR chart, DPR & Project timeline schedule. Qualification BE Civil or Diploma In civil engineering or any diploma in civil/interior design. Job Type: Contractual / Temporary Pay: ₹35,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job Description :: · Developing maintenance procedures and ensuring implementation of the same on each site · Ensure smooth functioning of Machine and removing critical issues with zero breakdown · Carry out inspections of the machines to identify issues and resolve issues · Ensure health and safety policies are compiled at each site · Inspection is concerned with the routine schedule checks of the plant facilities to examine their condition and to check for needed repairs · Inspections ensure the safe and efficient operation of equipment and machinery · Preventive maintenance, i.e., preventing breakdown (before it occurs) by well-conceived plans of inspection, lubrication, adjustments, repair and overhaul. · Overhaul is a planned, scheduled reconditioning of plant facilities such as machinery, etc. · Ensure proper and optimum utilization of Power · Ensure maintenance cost is under control · Ensure, Boiler, ETP , Biogas, etc. are working without any breakdown · Ensure full support for ISO, 5S, KIZEN and Audit documents · Ensure Calibration and support Legal Metrology on time · Zero Breakdown · Preventive & Predictive Maintenance · Zero Safety Incident/Accident at workplace · Utilities and Energy Consumption · TPM Implementation & Sustenance · ETP, Boiler, Biogas & Solar O&M · Calibration and Legal Metrology · ISO Documentation · OEE & Critical spares buffer stock availability · 5S Implementation in plant Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Ability to commute/relocate: Warangal, Telangana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Warangal, Telangana, India Department Sales_Sales Job posted on Aug 21, 2025 Employee Type STAFF Experience range (Years) 0 - 0 The role is responsible for driving sales through sales volumes and market share and ensuring enhancing customer engagement in the assigned territory. It involves actively managing dealer relationships person would be responsible for consumers Accountabilities Responsibilities Authorities Techno commercial knowledge Thorough understanding of Polycab and competitor products and benefits offered. Offer suitable product as per company’s strength and availability Influencing and persuasion Expressing ideas and suggestions in a clear manner and demonstrates the ability to successfully persuade and influence others. Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems. Understanding the pain areas and expectations Mastering the art and science of asking, listening and conversing with the customers, channel partners, etc. with an aim to understand both expressed needs and latent needs. Identify, plan and develop new customers in line with business development plans/ targets in new / existing markets Help ASM to manage channel partner or distributor Result orientation Plans and organizes one’s work in support to achieve individual and team goals Uses evidence-based evaluation techniques, provides honest, constructive timely feedback. Initiative and change Identifying opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them. Recognizes useful and relevant contacts; approaches them accordingly to obtain benefit for his/her organization.

Primary responsibility of the candidate includes the following: Process meta-data provided in ONIX or Excel formats & visually assess eBooks (PDFs & EPUBs) Knowledge on ONIX / XML structure Review and understand publisher notes provided in Matrix – must follow the instructions Able to address critical errors and fixable warnings in the Validation Report generated by the validation tool – per the instructions Sound analytical and decision making skills Edit ONIX / EPUB files using Oxygen XML Editor Inspect eBooks visually to make sure it meets our quality standards. Able to address Pagination, Bookmark, Crop, OCR errors in PDFs by using Adobe Acrobat Resolve Book Cover errors using Adobe Photoshop Assigning appropriate Standard Error Codes (Pass/Fail). Address the errors if they are fixable or FAIL the book with a note Must be a quick learner and adaptable Skills & Abilities Sound Knowledge on Adobe tools like Adobe Acrobat, Adobe Digital Editions, Adobe Photoshop Sound Knowledge on Editors like Oxygen XML Editor, Sigil Knowledge on XML, XHTML Must be familiar with web-based applications Hands-on experience in quality checking would be an added value Must be a team player Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Job Description Role-Technology Mandatory Skills Notice Period Experience Range (years) Location Budget IICS Lead Developer CAI,CDI,IICS Immediate to 30 days 7+ Yrs Kochi/TVM 20 LPA Job Purpose (both Onsite / Offshore) Responsible for end-to-end development and management of data integration modules using Informatica Cloud services. Job Description / Duties And Responsibilities ▪ The job duties and requirements are defined for the role of Informatica IICS data engineer. ▪ The senior role provides technical leadership and mentorship to junior team members. ▪ The candidate should have relevant experience working in at least 2 to 4 end to end project involving IICS. ▪ This position ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates. Job Specification / Skills and Competencies ▪ Minimum 5+ years' experience with Informatica Data Management Cloud (IDMC), particularly with Cloud Data Integration (CDI), Cloud Application Integration (CAI), Cloud Mass Ingestion (CMI) and Cloud Integration Hub (CIH), Data Quality, API Management ▪ 2+ years hands-on experience with CAI - Processes, Service Connectors, Process Objects – developing business process automation. ▪ Must have working knowledge in handling various source/target systems including API’s. ▪ Create and test complex mapping tasks and task flows, debug issues and implement performance optimization techniques. ▪ Collaborate with cross-functional teams, including business analysts, architects, and data engineers, to deliver integrated data solutions. ▪ Strong understanding of data integration, ETL processes, data warehousing, and cloud technologies. ▪ Establish and enforce data quality standards and data validation processes. ▪ Conduct testing and quality assurance of data integration solutions to identify and resolve issues. ▪ Practical experience in both OnPrem and Cloud databases (SQL,NoSQL etc) , and Streaming platforms like Kafka is desirable. ▪ Fundamental understanding of Cloud ecosystems like AWS, Azure, or GCP. ▪ To adhere to the Information Security Management policies and procedures. Skills: data,cloud,data integration,iics,cloud applications,cloud databases,cdi,caia,data quality

Job Title: Client Relationship Associate Company: NNIIT Location: Hyderabad About NNIIT: NNIIT is a fast-growing company dedicated to personalization as a solution for all competitive, board, and entrance examinations through AI & Neuro-advanced technology . We are looking for an empathetic and proactive Customer Success Manager (CSM) to ensure customer satisfaction, retention, and long-term success. Key Responsibilities: Act as the primary point of contact for assigned customers, ensuring a seamless onboarding experience Engage with customers regularly through virtual meetings, calls, and emails to understand their needs and provide solutions Assist students and parents in effectively using NNIIT’s products and services Track customer progress , usage patterns, and address concerns proactively Ensure high customer retention rates by delivering exceptional support and guidance Gather customer feedback and collaborate with internal teams to enhance the product experience Identify opportunities for upselling and cross-selling additional services Manage and resolve customer issues efficiently to maintain high satisfaction levels Maintain accurate records of customer interactions and progress Conduct training sessions, webinars, and engagement activities to drive product adoption Requirements: Bachelor’s degree in Business, Marketing, B.Tech in Science streams (Computer Science, IT, Electronics, Mechanical, etc.), or a related field Strong communication and interpersonal skills Ability to build and maintain long-term relationships with customers Problem-solving mindset with a customer-first approach Prior experience in customer success, account management, or client servicing is a plus but not mandatory Perks & Benefits: Health Insurance coverage for employees Competitive performance-based incentives Career growth opportunities within the company Hands-on training and mentorship A dynamic and fast-paced work environment Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job Description – Inside Sales Executive About Us: BharathCloud is a leading cloud services provider that offers secure and reliable cloud solutions to businesses of all sizes. Our mission is to provide our clients with innovative cloud solutions that drive their digital transformation initiatives. https://bharathcloud.com. As an Inside Sales Executive at Bharath Cloud, you will be responsible for generating new business opportunities, qualifying leads, and driving revenue growth through effective communication and relationship-building. You will primarily engage with clients remotely, utilizing various channels such as phone calls, emails, and online meetings. Roles and Responsibilities:  Conduct outbound prospecting activities to identify and qualify potential clients, including cold calling, email campaigns, and social media outreach  Engage with inbound leads, respond to inquiries, and provide information about Bharath Cloud's services  Educate prospects about the benefits of cloud computing and how Bharath Cloud's solutions can meet their business needs. Conduct product demonstrations and presentations via online platforms to showcase the features and functionalities of the services  Collaborate with the field sales team to support their efforts, provide necessary information, and ensure a smooth handover of qualified leads  Follow up on leads and opportunities, maintain accurate records of sales activities, and update the CRM system  Prepare and send sales quotes, negotiate contracts, and close deals  Provide excellent customer service, address customer inquiries, and resolve issues to ensure customer satisfaction  Stay updated with industry trends, product knowledge, and competitors' activities to effectively position Bharath Cloud's offerings Qualifications and Skills:  Bachelor's degree preferred  0 to 2 years of experience in Inside Sales or a similar role, preferably in the IT industry  Proven track record of achieving sales targets and generating revenue  Excellent communication and interpersonal skills  Strong persuasive and negotiation abilities  Self-driven and motivated to meet and exceed targets  Ability to work effectively in a remote environment  Proficient in using CRM software and other sales tools  Knowledge of cloud computing concepts and the public cloud platform industry is an Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person Speak with the employer +91 8309041485

Company Overview: ​ LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identities, offering streamlined registration and robust identity management solutions. We empower enterprises to deliver seamless, secure, and compliant customer experiences, driving engagement and loyalty. Join us as we push the boundaries of what’s possible in identity management.​ Role Overview: As the Director of Customer Implementation at LoginRadius, you will play a pivotal role in leading the team responsible for delivering successful, end-to-end customer onboarding and implementation of the company’s identity management solutions. This position requires both technical and leadership skills, as it involves managing the overall customer experience from the initial setup to the final deployment of services. Requirements Key Responsibilities: Understand customer requirements and execute the delivery of POCs for customers with complex use cases. Evaluate integration opportunities from a technical perspective and recommend solutions. Assist application teams through the SDLC process (including requirements gathering, configuration, and testing) to integrate applications with LoginRadius. Participate in efforts to develop departmental strategies. Create documentation and procedures as required as part of the delivery effort for the LoginRadius solution. Provide training to customer IT teams on best practices. Be a subject matter expert for LoginRadius Services and CIAM. Design, implement, and manage LoginRadius CIAM deployments for customers. Identify, track, and resolve technical issues. Lead, mentor, and manage the technical support team, fostering a culture of excellence, continuous improvement, and professional development. Oversee the delivery of high-quality technical support to customers, ensuring timely and effective resolution of technical issues and inquiries. Build and maintain strong relationships with customers, understanding their needs and ensuring their satisfaction with our technical support services. Monitor key performance indicators (KPIs) for the technical support team, analyze data to identify trends and areas for improvement, and ensure targets are met. Work closely with cross-functional teams, including Product, Engineering, and Sales, to ensure seamless communication and coordination in addressing customer needs. Oversee the creation and maintenance of technical documentation, knowledge bases, and support resources to assist the technical support team and customers. Collect and analyze customer feedback to identify areas for improvement and drive initiatives to enhance the customer support experience. Required Qualifications: 5+ years of experience working with Client Implementations, including, Experience in the installation, integration, and deployment of Technical SaaS solutions in client environments. Work experience with one of the following programming languages: NodeJS, Golang, Java, PHP, JavaScript. Experience supporting projects through the full system development life cycle. Technical architecture experience integrating identity management, access management, and access governance software into clients' infrastructure and applications. Knowledge and experience implementing standard protocols is a plus(e.g., OAuth2, OIDC, SAML). Familiarity with regulatory requirements and standards related to IAM, such as GDPR or CCPA, is a plus. Benefits Competitive Package Tax-Friendly CTC Structure Opportunities for professional development and growth Dynamic and collaborative work environment Certification Policy - Our focus is learning and skill development Health Insurance Accidental Insurance Job Type: Full-time Pay: ₹2,000,000.00 - ₹3,000,000.00 per year Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person

Job Title: Customer Relationship Manager Industry: Real Estate Location: Gachibowli, Hyderabad Salary Range: ₹25,000 – ₹50,000 per month Working Days: 6 days a week Experience needed: Minimum 5 years Skills: MS office & good communication Key Responsibilities Build and maintain strong relationships with new and existing customers. Act as a single point of contact for clients regarding property-related queries, documentation, and updates. Coordinate with sales, operations, and legal teams to ensure smooth handover and possession. Address customer concerns, resolve issues, and ensure high levels of client satisfaction. Provide regular project updates and follow-ups to customers. Maintain client data, track interactions, and generate reports on customer feedback. Assist in organizing customer engagement events, site visits, and meetings. Support collection of payments as per schedule and ensure timely documentation. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Experience: Customer relationship manager : 5 years (Preferred) Work Location: In person

Position: Client Experience Associate Experience Required: 1–3 years (Freshers with strong communication skills may also apply) Location: Hyderabad Employment Type: Full-time About the Role We are looking for a proactive and empathetic Client Experience Associate who will be the first point of contact for our clients. The role involves assisting clients with their queries, ensuring smooth communication, and creating a positive overall experience. The ideal candidate should be fluent in English, Hindi, and Telugu and should have the confidence to handle both inbound and outbound calls, including cold calling when required. Key Responsibilities Act as the primary point of contact for clients, handling inquiries via phone, email, or chat. Provide clear and professional communication to address client questions, concerns, and issues. Support clients in understanding products, services, and processes. Perform outbound calls, including cold calling , to introduce offerings, follow up on leads, and ensure client engagement. Maintain accurate records of client interactions in CRM systems. Collaborate with internal teams (Onboarding, Operations, Tech) to resolve client issues quickly and efficiently. Ensure high client satisfaction and contribute to building long-term relationships. Share client feedback and insights with the team to improve services. Required Skills & Qualifications Strong communication skills in English, Hindi, and Telugu (spoken and written). Confident in handling phone conversations and client escalations. Ability to conduct cold calls and maintain professionalism. Excellent interpersonal skills with a client-first attitude. Strong organizational skills and attention to detail. Basic computer skills (MS Office, CRM tools, ticketing systems). Ability to multitask and work in a fast-paced environment. Preferred Qualifications Prior experience in customer support, telesales, or client servicing roles. Experience in startups, SaaS platforms, or service industries (salon, spa, hospitality) is a plus. Knowledge of CRM platforms and client onboarding processes. What We Offer Competitive salary & performance-based incentives. Training and growth opportunities in client management. A collaborative and supportive team culture. Chance to be part of a growing brand focused on client satisfaction & experience . Job Types: Full-time, Fresher Pay: From ₹300,000.00 per year Ability to commute/relocate: Kokapet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Hindi (Preferred) Telugu (Preferred) Work Location: In person

Job Title: Customer Experience Representative Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: Join Bijliride as a Customer Experience Representative, where you will combine sales expertise with exceptional customer service to drive customer satisfaction and revenue growth. This role involves onboarding new customers, promoting Bijliride’s offerings, and resolving queries, both online and in person, to ensure a seamless customer experience. Roles and Responsibilities: 1.Customer Relationship Management •Build and nurture strong customer relationships by understanding their needs and preferences. •Respond promptly to customer inquiries, providing detailed information about Bijliride’s offerings. •Assist customers in person at the designated location by addressing their concerns and providing solutions on the spot. •Promote value-added services like battery delivery and swapping to enhance the customer experience. 2.Sales and Lead Generation: •Actively engage in lead generation through inbound and outbound calls to meet individual and team sales targets. •Identify cross-selling and upselling opportunities to maximize revenue. •Convert prospective leads into loyal customers by presenting tailored solutions. 3.Customer Support: •Address customer concerns and resolve issues promptly and empathetically. •Manage complaints with professionalism, ensuring customer satisfaction and retention. •Provide accurate information using the CRM system and established SOPs. 4.In-Person Customer Engagement: •Handle walk-in customers effectively by listening to their queries and offering immediate assistance. •Guide customers through the process of renting and maintaining electric two-wheelers. •Ensure that in-person interactions leave a positive impression, fostering trust and loyalty. 5.Reporting and Analysis: •Maintain detailed records of customer interactions, sales activities, and feedback in the CRM system. •Analyze customer feedback to provide actionable insights that improve sales strategies and customer service. Skills and Qualifications •Education: B.Com, BBA, or B.Tech graduates preferred. •Experience: 1-2 years of experience in sales or customer support, with expertise in voice, non-voice, and in-person interactions. •Skills: o Strong sales acumen combined with excellent customer service skills. o Proficiency in phone handling techniques and active listening. o Familiarity with CRM tools and a results-oriented mindset. o Exceptional communication skills with a customer-centric approach. o Ability to handle customers in person with professionalism and empathy. •Languages: Fluency in Hindi, English, and Telugu. Why Join Bijliride? •Competitive salary with performance-based incentives. •Opportunity to work in a fast-paced, innovative startup environment. •Access to a company-provided vehicle for personal use and daily commute. •Be a part of a mission-driven company contributing to a greener future. Additional Details •Location: Hyderabad (Madhapur). •Shift Flexibility: Ability to work varying shifts, including weekends. Job Type: Full-time Pay: Up to ₹300,000.00 per year Work Location: In person

DESCRIPTION About Amazon ROC (Relay Operation Centre): Join a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon. ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to support provided for ATS organization This organization supports externalization of ROC capabilities to external shippers and vendors. Along with this tactical problem-solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation network and thereby has a direct impact on Amazon’s ability to serve its customers on time. Location: Hyderabad, TS IND Hours of Operation/Shift Timings: Rotational shifts (Position involves rotational shifts to support 24/7 operations. Schedule accommodations will be considered based on individual needs Medium of support: Multi-mode (Voice and non-voice) A synopsis of a ‘Transportation Specialist’ role: A Transportation Specialist at ROC facilitates flow of information between different stakeholders ( Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Transportation Specialist at ROC works across two verticals – Inbound and Outbound operations. Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment. Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise. Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery. In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such. A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Key job responsibilities Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders) Maintain high-standards of quality and productivity standards in all transactions or conversations Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data. Work within various time constraints to meet critical business needs The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances. BASIC QUALIFICATIONS Basic qualifications: Must be at least 18 years old, High School, Diploma or Graduate/Post-Graduate 0–5 years of experience in customer support/operations support Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods) PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Fulfillment & Operations Management

Responsibilities: Assisting the customer though the buying cycle Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising Closing and opening of the store responsibly Driving store level sales Supporting the manager and team Managing store assets and equipment Maintaining in-store visual merchandise Providing feedback and on ground insights Candidate Qualifications & Skill Requirements: At least 1 year of experience in Retail sales Prior experience with an international fashion brand or a footwear brand Customer service orientation Comfortable in relevant computer applications Knowledge of customer service principles and practices Verbal and written communication skills - English Team player with good listening skills Ability to resolve customer concerns in a diplomatic manner Honest, mature and well-organized Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude Bachelor's Degree from any stream Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP MM Materials Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management. - Strong understanding of supply chain processes and inventory management. - Experience with integration of SAP MM with other SAP modules. - Familiarity with SAP configuration and customization. - Ability to troubleshoot and resolve application issues effectively. Additional Information: - The candidate should have minimum 3 years of experience in SAP MM Materials Management. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education

2 days ago Hyderabad, India | Full Time | Intern Skills Required Non-Negotiable Skills: HTML/CSS Reactjs Node.js Communication Problem Solving skills Javascript Ownership Seeker Mindset Passionate Towards Work Ability to comprehend Negotiable Skills: MongoDB Express JS Gen AI Job Description Department: Full Stack Development Are you ready to embark on a transformative journey in the world of full-stack development? As a Full Stack Intern at Techolution, you'll dive deep into the MERN stack, crafting user-focused products that make a real impact. We're seeking a motivated problem-solver with a passion for clean code and a knack for turning complex challenges into elegant solutions. Join our team of builders, learners, and hustlers, where your curiosity and grit will fuel innovation. Embrace our CARE values and seize this opportunity to grow into a standout contributor in our product-first, growth-driven environment. Develop and maintain responsive web applications using HTML/CSS , React.js , and Node.js , ensuring seamless user experiences across devices Collaborate with senior developers to implement server-side logic and RESTful APIs using Node.js , enhancing application functionality and performance Participate in code reviews and debugging sessions, applying problem-solving skills to identify and resolve complex issues in both front-end and back-end systems Assist in the creation of reusable React.js components and implement state management solutions, contributing to a more efficient development process Engage in daily stand-ups and team meetings, practicing effective communication to share progress, challenges, and ideas with the development team Write clean, maintainable JavaScript code for both client-side and server-side applications, adhering to best practices and coding standards Contribute to the optimization of application performance, focusing on load times and responsiveness to enhance user satisfaction Assist in the integration of third-party APIs and services, expanding the functionality of our web applications About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price. Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster." 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc. Magazine Perks & Benefits Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution. Medical insurance Employee recognition program Success ownership program Free meals and snacks

Job Summary: We are looking for experienced Physician Billing Associates to join our growing team in Hyderabad . The ideal candidate will be responsible for preparing, reviewing, and submitting accurate medical claims (CMS-1500) to insurance payers, ensuring timely reimbursements, and maintaining compliance with U.S. healthcare billing standards. Key Responsibilities: Review and follow up on unpaid or denied insurance claims (primary and secondary). Analyze Explanation of Benefits (EOBs) and Remittance Advice (RA) to determine appropriate action. Contact insurance companies to resolve claims issues and secure payments. Work denials and rejections in a timely manner and re-submit corrected claims as needed. Perform AR follow-up via phone calls, portals, and payer websites. Ensure compliance with payer-specific billing requirements and HIPAA regulations. Collaborate with coding and billing teams to resolve discrepancies or missing documentation. Update claim status and notes in the billing system (e.g., EPIC, Kareo, eClinicalWorks). Meet productivity and quality targets (e.g., number of claims worked per day, resolution rate). Requirements: High School Diploma or equivalent (Associate's degree preferred). 1–5 years of experience in Physician billing, with emphasis on CMS-1500 claim processing. Knowledge of Medicare, Medicaid, and commercial insurance guidelines. Familiarity with EHR and billing systems (e.g., Epic, Cerner, Meditech). Detail-oriented with strong problem-solving skills. Ability to work independently and meet deadlines.

Careers@CREDVEST When you join the CREDVEST family, you can expect a rewarding career with lucrative monetary remuneration, attractive incentives, thoughtful Employee Benefits, an open culture and fast-paced professional development opportunities. We are looking for: Customer Relationship Manager To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint after sales. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all after sales relationship with the clients is successful. What you will do: Key Responsibility Areas Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Managing customer communication with the clients after sales. Resolve customer issues - When you find customers with problems, CRM attempt to resolve their concerns as quickly as possible. Who you are: Experience & Qualifications: Graduate/ Post-Graduate/ MBA from any stream 0 - 3 yrs of experience – relevant or generic, both accepted Linguistic knowledge: Bi-lingual/ multi-lingual skills will be an added advantage Ownership: You understand the importance of the contribution in your role and take responsibility for results delivered (or not) Interpersonal skills: strong at building effective relationships with stakeholders at all levels Proactive & accountable: takes initiative and works effectively on own, without much supervision Solution-focused: You like being part of the solution and not the problem Commitment: Appreciate time, highly organized, can identify and focus on priorities and deliver to deadline Collaboration: A natural team player, enthusiastic and Quick Learner Adept at using workplace productivity tools like Office365/Google Workspace Skills Requirement: Moderate to Advance Excel knowledge Good communication skills Well-groomed and presentable Calculative mind - Able to understand the clients request and answer to their queries in terms of numbers Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): How many years of experience do you have in Customer support and Customer Success? What is your current CTC? What is your expected CTC? Work Location: In person